In today's interconnected world, the ability to conduct efficient remote video meetings is indispensable. Our course, 'Remote Video Meeting,' ushers you into the realm of virtual communication, starting from a simple welcome, easing into the basics, and then delving deeply into advanced strategies. As you manoeuvre through the curriculum, you'll grasp how to handle situations during the meeting and walk away armed with bonus tips, wrapping up your journey fully equipped to master virtual collaborations. Learning Outcomes Understand the fundamentals and etiquette of remote video communication. Acquire techniques for effective virtual engagement and participation. Navigate through challenges that arise during video meetings. Apply bonus strategies to enhance communication and ensure meeting productivity. Consolidate knowledge and best practices for future remote video interactions. Why buy this Remote Video Meeting course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Remote Video Meeting there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Remote Video Meeting course for? Professionals transitioning to remote or hybrid work environments. Team leaders aiming to streamline virtual team interactions. Students or educators wanting to optimise online classroom sessions. Businesses seeking to connect seamlessly with global clients. Individuals looking to improve their virtual communication acumen. Prerequisites This Remote Video Meeting does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Remote Video Meeting was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Remote Team Coordinator: £30,000 - £45,000 Virtual Event Manager: £35,000 - £50,000 Online Communication Consultant: £40,000 - £60,000 Digital Collaboration Specialist: £45,000 - £65,000 E-Learning Developer: £30,000 - £47,000 Virtual Sales Representative: £28,000 - £52,000 Course Curriculum Section 01: Welcome Jennifer Flaa Bio 00:01:00 Welcome 00:02:00 Before We Begin 00:01:00 Section 02: Quick Start Dos 00:01:00 Don'ts 00:01:00 Behind the Scene 00:01:00 Top 3 Mistakes You Are Making in Video Meeting 00:01:00 Section 03: Deep Dive The Reasons for Dos and Don'ts 00:01:00 What Should I Wear on Video? 00:01:00 What's Behind You 00:01:00 Pulling Focus Away from You 00:01:00 Glare in Your Glasses 00:01:00 Practice Tips 00:01:00 Section 04: During the Video Meeting How to Start and End Your Video Meeting 00:01:00 Distractions 00:02:00 #1 Why to Bore Your Viewer 00:01:00 Section 05: Bonus Tips 4 Tips 00:01:00 Your Eyes Communicate Too 00:02:00 Water 00:01:00 Video Meeting Checklist 00:01:00 Section 06: Wrap Up Jenn's Thought 00:01:00 Assignment Assignment - Remote Video Meeting 00:00:00
The 'Veterinary Receptionist' course is designed to equip participants with the essential skills and knowledge needed to excel as receptionists in a veterinary environment. Through a series of comprehensive modules, participants will learn various aspects of reception management, effective communication, organization, and customer service to create a positive and efficient experience for both clients and patients in veterinary clinics. Learning Outcomes: Develop effective telephone etiquette and business communication skills for interacting with clients and scheduling appointments. Learn to professionally represent the veterinary practice and convey a positive image. Gain proficiency in managing mail services, shipping, and organizing travel arrangements. Acquire skills in efficiently organizing meetings and conferences. Master time management techniques for juggling multiple tasks and responsibilities. Understand the importance of accurate record keeping and filing systems in a veterinary setting. Enhance business writing skills to effectively communicate with clients and colleagues. Learn organizational skills to maintain an efficient and organized front desk. Why buy this Veterinary Receptionist? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Veterinary Receptionist there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Veterinary Receptionist does not require you to have any prior qualifications or experience. You can just enrol and start learning. Individuals aspiring to become skilled veterinary receptionists. Current veterinary receptionists seeking to enhance their competencies. Administrative professionals interested in working in a veterinary clinic. Those looking to provide exceptional customer service in a healthcare setting. Prerequisites This Veterinary Receptionist was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Veterinary Receptionist - Median salary of $25,000 - $35,000 per year. Veterinary Administrative Assistant - Median salary of $28,000 - $40,000 per year. Medical Office Coordinator - Median salary of $30,000 - $45,000 per year. Customer Service Representative - Median salary of $28,000 - $40,000 per year. Administrative Support Specialist - Median salary of $30,000 - $45,000 per year. Course Curriculum Veterinary Receptionist Module 1: Introduction to Reception and Receptionist 00:11:00 Module 2: Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company 00:34:00 Module 4: Mail Services and Shipping 00:25:00 Module 5: Travel Arrangements 00:24:00 Module 6: Organising Meeting and Conferences 00:25:00 Module 7: Time Management 00:35:00 Module 8: Record Keeping and Filing Systems 00:28:00 Module 9: Business Writing Skills 00:40:00 Module 10: Organisational Skills 00:25:00 Module 11: Communication Skills 00:25:00 Module 12: Customer Service 00:16:00 Module 13: Effective Planning and Scheduling 00:46:00 Module 14: Invoicing/Petty Cash 00:27:00 Module 15: Business Environment 00:19:00 Assignment Assignment - Veterinary Receptionist 00:00:00
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Are you looking to improve your current abilities or make a career move? Our unique Service Helpdesk & Technical Support course might help you get there! Expand your expertise with high-quality training - study the Service Helpdesk & Technical Support course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Service Helpdesk & Technical Support online training course. This Diploma in Service Helpdesk & Technical Support at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! The Service Helpdesk & Technical Support course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Service Helpdesk & Technical Support course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Service Helpdesk & Technical Support training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Service Helpdesk & Technical Support Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Service Helpdesk & Technical Support course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Service Helpdesk & Technical Support course: Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Service Helpdesk & Technical Support at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Service Helpdesk & Technical Support course. This course is open to everybody. Requirements Service Helpdesk & Technical Support You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are ready to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Diploma in Service Helpdesk & Technical Support at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Service Helpdesk & Technical Support at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)
Customer service is the key to business success. Excellent customer service builds brand loyalty, enhances the customer's journey and meets their collective needs to keep them satisfied and coming back. This course is the ultimate beginner's guide, providing you with key skills needed for any customer-facing role. From telephone etiquette to stress management strategies, learn from the experts and fast track your career online. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes Of This Training Learn how to handle complaints professionally and with confidence Develop the essential communication skills to deal with all types of customers Know how to provide excellent customer service over the phone Understand the steps to successful stress management for the workplace Identify what your customers want and expect from your service Take your career to the next level with an accredited proficiency Progression: After completing this course you can progress towards- Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate in Customer Service (RQF) Level 3 Diploma in Customer Service (RQF) Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Customer Service Course WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! $$$ BONUS LECTURE!!! FINAL TIPS!!! BONUS LECTURE!!! FINAL TIPS!!! CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This training applies to anyone who is looking to kickstart their career in a customer-facing role Requirements The Customer Service program does not require any prior knowledge This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path On successful completion of this Training, you will have the essential skills needed to provide excellent customer service face-to-face and over the phone. Certificates CPD Accredited Certificate Digital certificate - £10 Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that in the UK, over 8 million people visit a doctor each year about a skin condition? With so many of us concerned about our skin's health and appearance, a strong understanding of dermatology and skincare is more valuable than ever. Are you ready to take your knowledge of skin to the next level and help others achieve their skincare goals? This Dermatology & Skincare Treatments Diploma course will equip you with the knowledge to excel in this growing field. This bundle combines eleven in-depth courses, covering everything from the fundamentals of skincare and dermatology to advanced techniques like waxing, nail artistry, and makeup application. You'll also gain insights into specialist areas like acne treatment, spa therapies, and diet for beauty and weight loss. By the end of this bundle, you'll have the knowledge and practical skills to succeed in the competitive world of beauty and skincare. Courses Are Included in this Package: Course 01: Diploma in Skin Care Treatments at QLS Level 5 Course 02: Diploma in Dermatology at QLS Level 5 Course 03: Advanced Diploma in Beauty Therapy at QLS Level 7 Course 04: Beauty Care and Acne Treatment Course Course 05: Waxing and Hair Removal Course 06: Gel Manicure and Nail Artist Course 07: Makeup Artistry Course Course 08: Diploma of Hairdressing (Online) Course 09: Diet for Health, Beauty & Weight Loss Course 10: Luxury Spa Facial Therapy Course Course 11: Foot Health Practitioner Enrol today and take the first step towards a rewarding career in the ever-growing skincare industry. Learning Outcomes of Dermatology & Skincare Treatments Analyse skin conditions and their underlying causes for effective treatment. Develop advanced skincare and beauty therapy techniques for optimal results. Apply dermatological principles in the diagnosis and treatment of skin conditions. Implement safe and effective waxing and hair removal methods. Master makeup artistry and nail care services for professional applications. Integrate diet and nutrition principles for overall health and beauty. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Dermatology & Skincare Get a free student ID card with Dermatology & Skincare Training program (£10 postal charge will be applicable for international delivery) The Dermatology & Skincare is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Dermatology & Skincare course materials The Dermatology & Skincare comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Diploma in Skin Care Treatments at QLS Level 5 Module 01: Skin Anatomy Module 02: Skin Nutrients Module 03: Skin Care For Different Skin Types Module 04: Skin Care For Different Ethnicities Module 05: Reducing Ageing Effects Module 06: Hair Removal Examined Module 07: Diagnosis Of Skin Disease Module 08: Eczema Module 09: Keratinising And Papulosquamous Disorders Module 10: Skin Infections Module 11: Remedies For Acne Prone Skin Module 12: Seasonal Skin Care Module 13: Effect Of The Sun And Its' Remedies Course 02: Diploma in Dermatology at QLS Level 5 Module 01: Basics Of Dermatology Module 02: Skin Anatomy Module 03: Skin Nutrients Module 04: Diagnosis Of Skin Disease Module 05: Skin Infections Module 06: Atopic Eczema Module 07: Care Of Different Skin Types Module 08: Different Ethnicities Skin Care Module 09: Reducing Ageing Effects Module 10: Acne And Its Remedies Module 11: Seasonal Skin Care Module 12: Effect Of The Sunburn And Its' Remedies Course 03: Advanced Diploma in Beauty Therapy at QLS Level 7 Make Up Make Up - Course 1 - Beauty Brushes Make Up - Course 2 - Your Makeup Kit Make Up - Course 3 - Etiquette On Set Make Up - Course 4 - How to Use Color Correctors Make Up - Course 5 - Film & Television Makeup Artistry Make Up - Course 6 - Tattoo Covering Make Up - Course 7 - Tips On Natural Beauty Makeup Skin Care Skin Care - Course 1 - Skin Care and Tanning Skin Care - Course 2 - Facials Skin Care - Course 3 - Hair Removal Options Skin Care - Course 4 - Dermaplaning Skin Care - Course 5 - Esthetician Tools Skin Care - Course 5 - Know your Toxic ingredients Skin Care - Course 6 - LED Light Therapy Things To Know As A Beauty Professional Course 1- Aromatherapy and Essential Oils Course 2- Detox Your Deodorant Course 3 - Dry Brushing Course 4 - Face Masks Course 5 - Find Your Perfect Color Course 6 - Go Earthing =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11= £143) CPD Hard Copy Certificate: £29.99 CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Beauty Therapists Salon Owners Skincare Enthusiasts Professionals Requirements You will not need any prior background or expertise to enrol in this Dermatology & Skincare Treatments bundle. Career path After completing this Dermatology & Skincare Treatmentscourse, you are to start your career or begin the next phase of your career. Dermatologist Esthetician Salon manager Makeup artist Spa therapist Consultant Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Skin Care Treatments at QLS Level 5 Hard copy certificate - £119 Please note that International students have to pay an additional £10 as a shipment fee.
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Marketing will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this course will help you keep ahead of the pack. Marketing incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this course will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the course, you can equip yourself with the essentials to keep you afloat into the competition. Along with this course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. Courses are included in this Marketing Bundle? Course 1: Marketing Fundamentals Course 2: Business Branding Course 3: Social Media Marketing Training Course 4: Phone-Based Customer Service Course 5: Sales: Psychology of Customers Course 6: Facilities Management Level 3 Course 7: Applied Business Analysis Diploma Course 8: The Formula to Talk with Strangers Course 9: Effective Communication Skills Diploma Course 10: Stress Management Training Course 11: Decision-Making So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Marketing: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and in-demand skills without leaving your home. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Marketing expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum: Course 1: Marketing Fundamentals Introduction Definitions Traditional vs Contemporary Marketing Management Orientations Understand your Customers Segmentation Course 2: Business Branding Business Course Promo Video Chapter1 Chapter2 Chapter3 Chapter4 Chapter5 Chapter6 Chapter7 Chapter8 Chapter9 Chapter10 Chapter11 Course 3: Social Media Marketing Training Module 01: Social Media Marketing Module 02: Sales Psychology Module 03: Business Branding Module 04: Search Engine Optimization Module 05: Facebook Marketing Module 06: YouTube Marketing Module 07: Instagram Marketing Module 08: Twitter Marketing Module 09: Pinterest Marketing Module 10: LinkedIn Marketing Module 11: Quora Marketing Course 4: Phone-Based Customer Service Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Aspects of Phone Etiquette Building Rapport Over the Phone Inbound and Outbound Calls Course 5: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 6: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 7: Applied Business Analysis Diploma Introduction to Business Analysis Business Processes Business Analysis Planning and Monitoring Strategic Analysis and Product Scope Solution Evaluation Investigation Techniques Course 8: The Formula to Talk with Strangers Course Overview Marketing The Formula Summary End Course 9: Effective Communication Skills Diploma Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphic Effectively Working for Your Boss Course 10: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques BONUS Video & Wrap Up! Special LIVE Bonus Video! Course 11: Decision-Making What is Decision Making? Stress and Its Impact Time Stress and Decision Making Personal Level Decision making Under Stress Organisational Level Decision making Under Stress Decision Making for Conflict Management CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements This course has been designed to be fully compatible with tablets and smartphones. Career path Having these various certifications will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included