767 Etiquette courses delivered Online

2 QLS Endorsed Courses | CPD Certified | Free PDF & Hard Copy QLS Certificates | 180 CPD Points | Lifetime Access

Do you know what the key skills graduate employers look for? Most employers often emphasise on industry-standard skills

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Elevate your career with our Receptionist course! Gain mastery in communication, front desk management, scheduling, and more. Become an office cornerstone. Enrol now!

Description: The Certificate in Contact Center Training is designed for call center, help desk, customer service and technical support professionals. With this course you will learn practices, skills and techniques for effective, high-quality front-line customer care. It will provide the opportunities to learn and practice skills that build customer relationships and create a positive business image. By getting this course you will be able to recognize customer's needs and adapt strategies to meet those needs. It will enable the effective management of inbound and outbound voice, email, web chat, and customer interactions. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Contact Center Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Contact Center Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Certificate in Contact Center Training 00:20:00 Final Exam Final Exam- Certificate in Contact Center Training 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

️ Soar to New Heights: Comprehensive Flight Attendant Course Training! 🌐 Are you ready to embark on an exciting journey in the aviation industry as a distinguished flight attendant? Enroll in our Comprehensive Flight Attendant Course Training, meticulously designed to equip you with the skills and knowledge essential for delivering top-notch service in the skies. Join us on a transformative adventure where passion for travel meets excellence in customer service. 🌟 Module 1: Introduction to Flight Attendant Role and Responsibilities Embark on your flight attendant career with Module 1, offering a comprehensive introduction to the dynamic role and responsibilities of a flight attendant. Explore the protocols, expectations, and the critical role you play in ensuring passenger safety, comfort, and overall satisfaction. 🤝 Module 2: Customer Service Skills for Flight Attendants Become a service expert with Module 2, dedicated to honing your customer service skills. Learn to provide exceptional service with a warm and friendly demeanor. Explore effective communication, conflict resolution, and ways to create a positive and memorable passenger experience. 📞 Module 3: Aviation Terminology and Communication Speak the language of the skies with Module 3, focusing on aviation terminology and communication. Develop proficiency in using industry-specific language, ensuring clear and effective communication with the flight crew and ground staff. Master the art of transmitting information with precision and accuracy. 🚨 Module 4: Aviation Safety and Security Ensure the safety of all on board with Module 4, dedicated to aviation safety and security. Explore emergency procedures, understand safety regulations, and learn to handle challenging situations with confidence. Become a vital part of the aviation safety team, ready to respond to any scenario with poise and professionalism. 💉 Module 5: Aviation Medicine and Health Delve into the well-being of passengers with Module 5, focusing on aviation medicine and health. Gain insights into common health concerns during flights, learn to respond to medical emergencies, and understand the importance of maintaining a healthy and safe cabin environment. 🌟 Why Choose Our Comprehensive Flight Attendant Course Training? Industry-Experienced Instructors: Learn from seasoned flight attendants and industry professionals with hands-on experience. Practical Training: Engage in realistic simulations, role-playing exercises, and on-the-job scenarios to apply your knowledge in a dynamic setting. Cabin Crew Etiquette: Develop a strong understanding of the etiquette and professionalism expected of flight attendants in various situations. Career Pathways: Graduate with the confidence and skills to embark on a successful career as a flight attendant. Don't miss the chance to turn your love for travel into a rewarding career in the skies! Enroll now in the Comprehensive Flight Attendant Course Training and position yourself for success in an industry where your dedication to safety and exceptional service will take you places. Your journey into the world of flight begins here! ️✨🎓 Course Curriculum Module 1_ Introduction to Flight Attendant Role and Responsibilities. Introduction to Flight Attendant Role and Responsibilities. 00:00 Module 2_ Customer Service Skills for Flight Attendants. Customer Service Skills for Flight Attendants. 00:00 Module 3_ Aviation Terminology and Communication. Aviation Terminology and Communication. 00:00 Module 4_ Aviation Safety and Security. Aviation Safety and Security. 00:00 Module 5_ Aviation Medicine and Health. Aviation Medicine and Health. 00:00

Event Management is a process of creative design with careful attention to details for making an event remarkable.

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Accredited HR Training: Job Interviewing & Intuition Development Enhance your HR expertise with our Accredited HR Training: Job Interviewing & Intuition Development course. Master the art of deciphering job adverts, refine your job hunting methods, and develop intuitive skills to excel in HR-related interviews and assessments. Learning Outcomes: Interpret and understand job adverts in the HR context. Explore and apply effective job hunting methods in HR. Manage and overcome interview nervousness, specifically in HR scenarios. Master face-to-face interview etiquette essential for HR professionals. Gain an introduction to intuition development in HR. Understand and harness the Clairsenses for intuitive decision-making in HR. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Accredited HR Training: Job Interviewing & Intuition Development: Understanding Job Adverts: Learn to analyze job adverts critically to identify key HR requirements and candidate expectations. Job Hunting Methods: Explore various effective job hunting techniques tailored for HR professionals. Handling Interview Flutter: Acquire skills to handle nervousness and anxiety during HR interviews. Face-to-Face Interview Etiquette: Master the etiquettes and best practices for conducting face-to-face interviews in an HR setting. Introduction to Intuition: Understand the role of intuition in HR decision-making and how to develop it. The Clairsenses: Learn about the Clairsenses and their application in enhancing intuition for HR professionals.

Overview With the ever-increasing demand for British Sign Language (BSL) in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in British Sign Language (BSL) may be. Learning about British Sign Language (BSL) or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in British Sign Language (BSL). That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on British Sign Language (BSL) is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this British Sign Language (BSL) course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this British Sign Language (BSL) course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this British Sign Language (BSL) course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of British Sign Language (BSL), Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in British Sign Language (BSL), Anyone looking for a certificate of completion on doing an online training on this topic, Students of British Sign Language (BSL), or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This British Sign Language (BSL) course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1-Communication Communication 00:00 Module 2- Making It Clear with Body Language Making It Clear with Body Language 00:00 Module 3- Body language and etiquette Body language and etiquette 00:00 Module 4- Casual Conversations Casual Conversations 00:00 Module 5 - Weather, Color and Clothes Weather, Color and Clothes 00:00 Module 6 - Expressing Your Feelings Expressing Your Feelings 00:00 Module 7- Nailing Numbers Nailing Numbers 00:00