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1851 Ethics courses

Diploma in Public Health and Safety - Level 4 (QLS Endorsed)

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Diploma in Public Health and Safety - Level 4 (QLS Endorsed)
Delivered Online On Demand3 hours
£15

Diploma of Paralegal (Online Legal Secretary Course)

5.0(10)

By Apex Learning

Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Did you know that the legal sector is projected to grow by 4.1% annually over the next five years? As demand for legal services increases, so does the need for qualified legal professionals. With our Diploma of Paralegal bundle, you can gain the skills and knowledge needed to stand out in a competitive job market. Our courses are designed to provide you with an in-depth understanding of the legal sector, enabling you to confidently navigate complex legal procedures and regulations. You will learn the fundamentals of legal secretary, how to handle confidential information, document control, and bookkeeping, among other vital skills. By the end of this course bundle, you will have a sound understanding of the laws, regulations, and practices that govern the legal sector, enabling you to excel in your role as a paralegal. Whether you're a recent graduate or a seasoned professional, our online courses are designed with your convenience in mind. Study at your own pace and from anywhere in the world, with both hardcopy and PDF certificates provided upon completion. Plus, gain access to our exclusive SID platform, offering a range of resources to help you on your career journey. Invest in your future and take the first step towards becoming a legal expert. Join our Diploma of Paralegal bundle today and unlock your true potential. With the legal sector growing at a rapid pace, there's never been a better time to enhance your skills and stand out from the crowd. Enrol right now! Learning Outcomes of Diploma of Paralegal (Online Legal Secretary Course): Upon completion of the courses, you will be able to: Gain a comprehensive understanding of key legal concepts Develop skills in employment law, contracts, compliance, and data protection Master financial investigation, fraud management, and bookkeeping Learn decision-making and critical thinking skills Develop leadership and management skills Master Microsoft Office Essentials Gain an understanding of positive psychology and workplace confidentiality Develop skills in document control and information security This Legal Secretary Bundle Consists of the following Premium courses: Course 01: Legal Secretary Course 02: Employment Law Level 3 Course 03: Law and Contracts - Level 2 Course 04: Compliance Training Level 2 Course 05: GDPR Data Protection Level 5 Course 06: Workplace Confidentiality Course 07: Document Control Course 08: Professional Bookkeeping Course Course 09: Financial Investigator Course 10: Fraud Management & Anti Money Laundering Awareness Complete Diploma Course 11: Leadership & Management Diploma Course 12: Level 2 Microsoft Office Essentials Course 13: Decision Making and Critical Thinking Course 14: Positive Psychology Masterclass Benefits you'll get from choosing Apex Learning: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn about course at your ease - anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Legal Secretary Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Legal Secretary Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 02: Employment Law Level 3 Basic of Employment Law Legal Recruitment Process Employment Contracts Employee Handbook Disciplinary Procedure National Minimum Wage & National Living Wage And much more... Course 03: Law and Contracts - Level 2 Introduction to UK Laws Ministry of Justice Agreements and Contractual Intention Considerations and Capacities of Contact Laws Terms within a Contract Misinterpretations and Mistakes And much more... Course 04: Compliance Training Level 2 Introduction to Compliance Five basic elements of compliance Compliance Management System (CMS) Compliance Audit And much more... Course 05: GDPR Data Protection Level 5 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations And much more... How will I get my Certificate? After successfully completing the Legal Secretary Training course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Legal Secretary Training bundle. Requirements This Legal Secretary Training course has been designed to be fully compatible with tablets and smartphones. Career path These courses will be beneficial for anyone looking to pursue a career as: Legal Secretary: £16,000 to £35,000 per annum. Paralegal: £18,000 to £45,000 per annum. Compliance Officer: £23,000 to £60,000 per annum. Financial Investigator: £20,000 to £70,000 per annum. Fraud Analyst: £23,000 to £50,000 per annum. Leadership and Management: Salary varies depending on role and experience. Certificates Certificate of completion Digital certificate - Included

Diploma of Paralegal (Online Legal Secretary Course)
Delivered Online On Demand
£75

Harassment in Workplace

By Course Cloud

The innovative Harassment in Workplace has been compiled with the assistance and expertise of industry professionals. It has been carefully crafted to meet the business requirements needed for an outstanding contribution to this role and the career path beyond it. By enrolling in this tutorial, a significant advantage can be gained by the student for securing their dream job and building an excellent reputation in this sector.  This popular Harassment in Workplace has been designed to help dedicated individuals train to become the absolute best in this business field. Many other entrepreneurs and talented students have already completed this course, and others like it, empowering them to move onto satisfying and rewarding careers. This unique Harassment in Workplace course is perfectly suited for those dedicated and ambitious individuals who are committed to genuinely becoming the best in the business.  The Harassment in Workplace is recognised and accredited by CPD standards, so all contents are guaranteed to be accurate and reputable, adding valuable competencies and qualifications to a CV, making anyone stand out from other potential candidates or business rivals. For added convenience, the Harassment in Workplace consists of a range of educational modules that allow study sessions to be organised at any time and any place When the final assessment of the Harassment in Workplace has been completed, a certificate of completion is supplied to evidence newly acquired skills and knowledge. This will provide a significant boost for job-seeking or entry into a new and exciting career path. The valuable qualification from the Harassment in Workplace course can help to make all the difference in a dynamic employment sector and can also be validated on our website. We are aware that a student's lifestyles and work ethics may not allow much time for a dedicated study session, so the Harassment in Workplace has been specifically designed to be taken at a personally selected pace, and the hours that are suited to each individual. Full access is immediately available after registration, and this can be achieved via any online device, and at any global location you are sighted at. Our fully-trained tutors are committed to helping you throughout the course, and will instantly respond to any queries that are sent to them via email.

Harassment in Workplace
Delivered Online On Demand
£7.99

Introduction to Midwifery Certificate Course

5.0(10)

By Apex Learning

Overview This comprehensive course on Introduction to Midwifery Certificate Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Introduction to Midwifery Certificate Course comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Introduction to Midwifery Certificate Course. It is available to all students, of all academic backgrounds. Requirements Our Introduction to Midwifery Certificate Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 27 lectures • 11:48:00 total length •Module 01: Definition and Origin of Midwifery: 00:24:00 •Module 02: Midwifery as a Career Option: 00:17:00 •Module 03: Midwifery Management and Education: 00:30:00 •Module 04: Midwives' Role in Health and Inequality: 00:27:00 •Module 05: Social, Cultural and Spiritual Context of Childbearing: 00:24:00 •Module 06: Antenatal Care and Screening: 00:44:00 •Module 07: Midwifery Support in Labour: Intrapartum Care: 00:35:00 •Module 08: Induction of labour: 00:23:00 •Module 09: Postnatal Care as a Midwife: 00:27:00 •Module 10: Nurture and Nature: The Healthy Newborn: 00:23:00 •Module 11: Stillbirth, Neonatal Death and Bereavement: 00:33:00 •Module 12: Infant feeding: 00:23:00 •Module 13: Newborn Infection: 00:30:00 •Module 14: Home Birth: 00:29:00 •Module 15: Complementary and Alternative Medicines Applied to Maternity Care: 00:21:00 •Module 16: Pharmacology and Medicines Management: 00:22:00 •Module 17: Bleeding in Pregnancy: 00:26:00 •Module 18: Medical Disorders of Pregnancy: 00:29:00 •Module 19: Pre-term Labour: 00:19:00 •Module 20: Twins and higher-order births: 00:20:00 •Module 21: Care During the Third Stage of Labour: 00:19:00 •Module 22: Terminology and Abbreviations for Midwifery: 00:30:00 •Module 23: Perinatal mental health: 00:27:00 •Module 24: Supporting a Healthy Pregnancy: 00:31:00 •Module 25: Contraception and family planning: 00:26:00 •Module 26: Effective Communication for Midwifery: 00:28:00 •Module 27: Ethics in Midwifery: 00:21:00

Introduction to Midwifery Certificate Course
Delivered Online On Demand11 hours 48 minutes
£12

Basic Midwifery Certificate Course

5.0(10)

By Apex Learning

Overview This comprehensive course on Basic Midwifery Certificate Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Basic Midwifery Certificate Course comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Basic Midwifery Certificate Course. It is available to all students, of all academic backgrounds. Requirements Our Basic Midwifery Certificate Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 27 lectures • 11:45:00 total length •Module 01: Definition and Origin of Midwifery: 00:24:00 •Module 02: Midwifery as a Career Option: 00:17:00 •Module 03: Midwifery Management and Education: 00:30:00 •Module 04: Midwives' Role in Health and Inequality: 00:27:00 •Module 05: Social, Cultural and Spiritual Context of Childbearing: 00:24:00 •Module 06: Antenatal Care and Screening: 00:44:00 •Module 07: Midwifery Support in Labour: Intrapartum Care: 00:35:00 •Module 08: Induction of labour: 00:23:00 •Module 09: Postnatal Care as a Midwife: 00:27:00 •Module 10: Nurture and Nature: The Healthy Newborn: 00:23:00 •Module 11: Stillbirth, Neonatal Death and Bereavement: 00:33:00 •Module 12: Acids and Bases: 00:21:00 •Module 13: Newborn Infection: 00:30:00 •Module 14: Home Birth: 00:29:00 •Module 15: Complementary and Alternative Medicines Applied to Maternity Care: 00:21:00 •Module 16: Pharmacology and Medicines Management: 00:22:00 •Module 17: Bleeding in Pregnancy sfsdfsdf: 00:26:00 •Module 18: Medical Disorders of Pregnancy: 00:29:00 •Module 19: Pre-term Labour: 00:19:00 •Module 20: Twins and higher-order births: 00:19:00 •Module 21: Care During the Third Stage of Labour: 00:19:00 •Module 22: Terminology and Abbreviations for Midwifery: 00:30:00 •Module 23: Perinatal mental health: 00:27:00 •Module 24: Supporting a Healthy Pregnancy: 00:31:00 •Module 25: Contraception and family planning: 00:26:00 •Module 26: Effective Communication for Midwifery: 00:28:00 •Module 27: Ethics in Midwifery: 00:21:00

Basic Midwifery Certificate Course
Delivered Online On Demand11 hours 45 minutes
£12

Operations Management Course

By Training Tale

Are you ready to advance your career in business management? With this exclusive Operations Management Course, you can improve your business management skills and build a successful career for life! Discover why operations management is relevant in all industries and sectors! Operations Management Course is a dynamic field with a straightforward goal. The goal for those in operations management is to maximise profits by balancing costs and revenues. Operations Management Course aims to administer business practices in a way that drives efficiency and superior net profits by incorporating human resources, raw materials, technology, and equipment across the board. While the specific responsibilities of OM team members vary depending on the size and nature of the organisation, their efforts have an impact on all aspects of a company's operations. The purpose of this Operations Management Course qualification is to provide learners with important information about the application and skills required in the Operations Management Sector. This Operations Management Course prepares students to succeed in their professional life by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management, Talent Management, Project Management, Procurement Operations, Planning & Sourcing Operations, Maintenance Management, Conflict Management, Change Management, Stress Management, Negotiation skills and much more. Why Choose Operations Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Curriculum of Operations Management Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management ---------------------------------- Assessment Method After completing each module of the Operations Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Operations Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Operations Management Course is ideal for anyone passionate and ambitious about Operations Management. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Operations Management Course
Delivered Online On Demand11 hours
£12

Level 7 Operations Management Course

By Training Tale

Are you ready to advance your career in business management? With this exclusive Operations Management - Level 7, you can improve your business management skills and build a successful career for life! Discover why operations management is relevant in all industries and sectors! Operations Management - Level 7 is a dynamic field with a straightforward goal. The goal for those in operations management is to maximise profits by balancing costs and revenues. Operations Management - Level 7 aims to administer business practices in a way that drives efficiency and superior net profits by incorporating human resources, raw materials, technology, and equipment across the board. While the specific responsibilities of OM team members vary depending on the size and nature of the organisation, their efforts have an impact on all aspects of a company's operations. The purpose of this Operations Management - Level 7 qualification is to provide learners with important information about the application and skills required in the Operations Management Sector. This Operations Management - Level 7 prepares students to succeed in their professional life by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management, Talent Management, Project Management, Procurement Operations, Planning & Sourcing Operations, Maintenance Management, Conflict Management, Change Management, Stress Management, Negotiation skills and much more. Why Choose Operations Management - Level 7 Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Curriculum of Operations Management - Level 7 Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management ---------------------------------- Assessment Method After completing each module of the Operations Management - Level 7 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Operations Management - Level 7 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Operations Management - Level 7 course is ideal for anyone passionate and ambitious about Operations Management. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Level 7 Operations Management Course
Delivered Online On Demand23 hours
£12

Maternal Care Training for Birth Doula

By NextGen Learning

Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Maternal Care Training for Birth Doula. This course is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding Maternal Care Training for Birth Doula course to improve your pertinent skills. In this easy-to-digest course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch Maternal Care Training for Birth Doula course curriculum comprises basic to advanced levels of modules that will increase your skill sets. After completing this programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying career, then enrol in the course today! What will Make You Stand Out? On completion of this Maternal Care Training for Birth Doula online course, you will gain: CPD QS Accredited course After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. Enroling in the Course has no additional cost. 24x7 Tutor Support You can study and complete the course at your own pace. Course Curriculum Maternal Care Training for Birth Doula Module 01: Introduction to Birth Doula Module 02: A Woman's Body in Pregnancy Module 03: Antenatal Care during Pregnancy Module 04: Management of Common Symptoms of Pregnancy Module 05: Clinical Examination of Pregnant Women Module 06: Care of a Woman during Labour Module 07: Postpartum Care Module 08: Screening Newborn Baby Module 09: Infant Care Module 10: Mental Health of the Mother Module 11: Grief and Bereavement Module 12: Contraception and Family Planning Module 13: Effective Communication Module 14: Empathy and Comfort Skills Module 15: Ethics in Doula Show off your new skills with a certificate of completion. After successfully completing the course, you can order your CPD Accredited Certificates as proof of your achievement absolutely free. Please Note: The delivery charge inside the U.K. is £4.99, and international students have to pay £8.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course the Right Option for You? This Maternal Care Training for Birth Doula course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. Requirements Without any formal requirements, you can delightfully enrol in this Maternal Care Training for Birth Doula course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive Maternal Care Training for Birth Doula course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

Maternal Care Training for Birth Doula
Delivered Online On Demand5 hours
£12

CRM, PR & Phone-Based Customer Service

4.7(26)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

CRM, PR & Phone-Based Customer Service
Delivered Online On Demand5 days
£129

Level 5 Childminding Course

5.0(10)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to Level 5 Childminding Course including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Learn how to support children with their needs and give them a comfortable life. Be ready for a rewarding career in childminding. This Level 5 Childminding Course course will explain how to set up a reliable child care business, complete with a safe and fun environment for the young. You'll also learn the skill of providing exciting activities for children, and the significance of keeping to routines. This course has been crafted with the concept of ethics in mind, and supporting positive behaviour in children, whilst also safeguarding them. Arm yourself with the required qualities from this course and open pathways to highly-regarded positions such as nannying, professional babysitting, or similar occupations. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Level 5 Childminding Course will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Level 5 Childminding Course has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Level 5 Childminding Course is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Level 5 Childminding Course: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this Level 5 Childminding Course? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Curriculum Level 5 Childminding Course Module 01: Introduction to Nursery Nurse Module 02: Caring for Children Module 03: Understanding the Growth and Development of Children Module 04: Introduction to Child Psychology Module 05: Attachment and Relationship Building in Childhood Module 06: Factors that Influence Development Module 07: Personality and Intellectual Development of Children Module 08: Observation and Assessment of Children in the Early Years Setting Module 09: Curriculum and Developing Early Learning Module 10: Promoting Equality, Diversity and Inclusive Practice in Early Years of Learning Module 11: Safeguarding, Protection and Welfare of Young Children Module 12: Health and Safety of Children in the Early Years Module 13: Nutrition and Healthy Food for Children Module 14: Play and Learning in Children's Education Module 15: Working with Children Having Special Needs Module 16: Working in Partnership with Parents and Carers How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Level 5 Childminding Course. It is available to all students, of all academic backgrounds. Requirements Our Level 5 Childminding Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having this CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included

Level 5 Childminding Course
Delivered Online On Demand
£53