3561 ETC courses

Duration 1 Days 6 CPD hours This course is intended for To ensure success, students will need to be familiar with using personal computers and should have experience using a keyboard and mouse. Students should also be comfortable working in the Windows 10 environment and be able to manage information on their computers. Overview Upon successful completion of this course, you will be able to understand Office 365 and leverage its tools to increase productivity and collaboration within your organization. This course is intended for students who wish to gain the foundational understanding of Office 365. This course aims to provide an introduction to 365, its applications and tools. Getting Started with Office 365 An Introduction to Office 365 Navigate the Online User Interface Your Account, Personal Profile, Apps Use Help Personal Communications Outlook, Calendar and People Outlook Online Essentials Online location of Outlook features, signatures etc. Online Calendar Essentials Shared and Sharing Calendars People Online Essentials Searching, Groups and Lists Information and File Sharing OneDrive for Business File Management and File Sharing SharePoint Online Sites, Libraries and Lists Team Communications Skype for Business Yammer Collaboration Creating and Co-authoring Online Online vs Desktop Excel Online Word Online PowerPoint Online OneNote Online Other Apps Additional course details: Nexus Humans Office 365 - Essentials training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Office 365 - Essentials course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Getting Started The CMI Level 3 Award in Principles of Management and Leadership is designed for practising or aspiring junior-level managers and supervisors responsible for first-level management. The CMI Level 3 Principles of Management and Leadership course enhances the skills of junior managers and supervisors in effective decision-making, communication and motivating the employees to attain maximum productivity and achieve clearly defined outcomes. Our CMI Level 3 Award is a concise and shorter course than the Certificate and Diploma, providing you with complete professionalism to become an efficient junior manager or supervisor. You'll develop essential management and supervisory techniques, enabling you to manage workplace problems with maximum competence. You'll have a wide range of units to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits For Learners: Support and monitor goals Provide instructions around objectives Give direction and guidance Support day-to-day operations Effective project planning Providing an overview of the roles and responsibilities required for managers and developing the skills required to succeed Foundation Chartered Manager offers professional recognition and access to the tools to facilitate continuing professional development (CPD) against our Professional Standard For Organisations: Making sure teams can meet organisational objectives Provides extensive knowledge and skills required to be a manager as part of an organisation The capability to apply learning in the context of another organisation or industry sector Key Highlights Are you a practising or aspiring manager and want to supervise or manage a team to achieve clearly defined outcomes? Then, the CMI Level 3 qualification in Principles of Management and Leadership offered by the School of Business and Technology London is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 3 Principles of Management and Leadership can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £31,051 per annum Supervisor, with an estimated average salary of £34,000 per annum Shift Manager, with an estimated average salary of £36,216 per annum Project Officer, with an estimated average salary of £37,451 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 6 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 2000 to 2500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring junior-level managers and supervisors. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must:  Be 18 years of age and over Possess the ability to complete the Level 3 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression There are numerous progression opportunities will be available on successful completion of a Level 3 qualification in Principles of Management and Leadership, Progression to other qualifications at the same level (E.g. from Level 3 Award to Level 3 Certificate etc.) Progression to other qualifications at the next level (E.g. from Level 3 Certificate to Level 4 or 5 Certificate) Why gain a CMI Qualification? The CMI Level 3 Award in Principles of Management and Leadership is aimed at practising or aspiring managers who will supervise or manage a team to achieve clearly defined outcomes. Our CMI Level 3 Award in Principles of Management and Leadership will provide you with the key skills and competencies required to be a manager in an organisation. Once you complete this course, you can progress to further learning within the suite of Level 3 Qualifications in Principles of Management and Leadership - i.e. achieving an Award and topping up to a Certificate or Diploma. You may also wish to further your ongoing personal and professional development by accessing other CMI courses, such as the CMI Level 5 in Management and Leadership, with the goal of becoming a Chartered Manager. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 3 Award in Principles of Management and Leadership, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must complete at least one unit to a minimum of 40 TUT hours, 4 credits to achieve this qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Building Stakeholder Relationships Using Effective Communication Reference No : CMI 305 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Know the purpose of building stakeholder relationships 2. Understand different channels and types of communication used to build relationships with stakeholders. 3. Know how to respond to barriers when communicating with stakeholders. UNIT2- Managing Daily Activities to Achieve Results Reference No : CMI 312 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the purpose of daily work activities in the context of an organisation. 2. Understand how to prioritise and set objectives for daily work activities. 3. Know how to organise and allocate work. UNIT3- Principles of management and leadership Reference No : CMI 301 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand how organisations operate. 2. Understand the management role 3. Understand the application of management and leadership approaches. UNIT4- Developing the Knowledge, Skills and Abilities of Individuals and Teams Reference No : CMI 307 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Know the purpose of developing the knowledge, skills and abilities of individuals and teams. 2. Know different types of development opportunities available to support individuals and teams. 3. Be able to identify and select development opportunities for individuals and teams. UNIT5- Managing a Team to Achieve Results Reference No : CMI 302 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the role and purpose of teams 2. Be able to recognise the characteristics of a high performing team. 3. Know how to lead, communicate with and motivate a high performing team. UNIT6- Managing Individuals to be Effective in their Role Reference No : CMI 303 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand an individual's work role and responsibilities 2. Know how to set objectives with individuals. 3. Know how to support individuals to perform well UNIT7- Principles of Communication in the Workplace Reference No : CMI 304 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Know the channels and types of communication used in the workplace. 2. Understand the communication cycle. 3. Be able to plan communication for a target audience. UNIT8- Managing Budgets and Resources Reference No : CMI 314 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the importance of managing resources in own area of responsibility. 2. Understand the use of budgets in an organisation. 3. Understand how to manage costs within a budget. UNIT9- Managing Data and Information Reference No : CMI 318 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the reasons for collecting data and information. 2. Know how to manage data and information. 3. Know how to interpret data and information and communicate findings. UNIT10- Managing Meetings Reference No : CMI 319 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the purposes and types of meetings. 2. Understand how to prepare for meetings. 3. Understand how to facilitate and chair meetings. UNIT11- Managing Own Personal and Professional Development Reference No : CMI 321 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the benefits of personal and professional development. 2. Know how to identify opportunities for personal and professional development. 3. Know how to create and monitor a personal and professional development plan. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Course Overview Learn the Latest Skills | Accredited by CPD | Recognised Certificate | MCQ Based Exam & Tutor Support | Interactive Video Training  The First Aid Training Course is ideal for everyone in the workplace or home. It provides students with the knowledge and assurance to deal with various mishaps and first aid emergencies they might run into. This course equips a first-aider to treat an injured or ill coworker who needs emergency first aid. Additionally, it gives the first-aider the tools necessary to treat a variety of particular illnesses and accidents. What Will You Learn? The basics of first aid include assessing an emergency, how to perform CPR, using first aid kits etc. How to put sick people into the recovery position and perform primary and secondary surveys. How to treat various injuries, including choking, wounds, shock, poisoning, burns and bites, hypothermia, head and eye injuries, fractures, sprains and strains. How to treat various chronic illnesses, including diabetes, asthma, blood pressure, heart attack and allergic reaction. What classes are included in this package? Earn a digital certificate upon successful completion accredited by UK and internationally recognised accredited qualification There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you'll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Benefit from instant feedback through mock exams and multiple-choice assessments Who Should Take This Course? This training is appropriate for individuals and organizations looking to upgrade or learn new first aid techniques. Since the program covers all the fundamental first aid procedures, there are no prerequisites for taking this course. Career Path Training offered by the First Aid Training Course could potentially benefit a range of roles, but would particularly enhance careers in: Caregivers Parents Teachers Construction Workers Electricians Firefighters Law Enforcement Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessments Assignment Certificate of Achievements After completing the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.

Become a professional Analyst with this helpful course Have you set your career path to become a business analyst? Then this course will kickstart your career the right way. Learn what companies look for in an analyst and how you can enhance your skills with this skilled course. Business Analysis is the task of understanding business change needs, assessing the business impact of those changes, capturing, analysing and documenting requirements and supporting the communication and delivery of requirements with relevant stakeholders. Being a business analyst is a bit like being an architect but instead of building a house, we are developing or updating a computer system. A business analyst takes responsibility for talking to the business users of the computer system to understand their needs. Instead of producing plans, the business analyst produces 'requirements' which clearly state the business needs and align with business processes. This career path requires hard work and determination and with this course you will learn the necessary skills you must possess to be a successful business analyst. Course Highlights Business Analysis Professional Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Business Analysis Professional Training into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Business Analysis Professional Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Business Analysis Professional Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Business Analysis Professional Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Updated Version - Business Analysis Professional Training Introduction to Business Analysis 00:14:00 Business Processes 00:44:00 Business Analysis Planning and Monitoring 00:25:00 Strategic Analysis and Product Scope 00:28:00 Solution Evaluation 00:24:00 Investigation Techniques 00:45:00 Ratio Analysis 00:26:00 Stakeholder Analysis and Management 00:22:00 Process Improvement with Gap Analysis 00:25:00 Documenting and Managing Requirements 00:26:00 Career Prospect as a Business Analyst in the UK 00:13:00 Old Version - Business Analysis Professional Training Business Analysis and Planning Techniques Business Planning Basics FREE 01:00:00 Market Evaluation FREE 01:00:00 Analyse Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Wrapping Up 00:15:00 Business Enterprise Theory Introduction 00:30:00 The Machine Process 01:00:00 Business Enterprise 02:00:00 Business Principles 02:00:00 The Use of Loan Credit 01:00:00 Modern Business Capital 02:00:00 The Theory of Modern Welfare 01:00:00 Business Principles in Law and Politics 01:00:00 The Cultural Incidence of the Machine Process 01:00:00 The Natural Decay of Business Enterprise 00:30:00 Finance & Budgeting Financing Basics 01:00:00 Record Your Income 01:00:00 Make a List of Expenses First and Put Them in Categories 01:00:00 Countdown & Adjust 01:00:00 Review Regularly 01:00:00 Mock Exam Mock Exam- Business Analysis Professional Training 00:30:00 Final Exam Final Exam- Business Analysis Professional Training 00:30:00

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Do you want to be an expert on cloud computing procedure? Are you looking for some lucid methods to learn this course easily? If so, this ultimate Diploma in Cloud Computing course is for you to know further in your quest. The lucid contents of the course instruct you how to manage and store data in a cloud computing system than a local server. The course aims to teach you all the effective functions so that you can run smoothly run your business reducing your costs, expense, and hassles of system upgrade of installed software. At the end of the course, you will enable to ensure speed, productivity, performance, security on a global scale. Who is this course for? Diploma in Cloud Computing is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Diploma in Cloud Computing is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Diploma in Cloud Computing What Is Cloud Computing? 00:15:00 Benefits Of Cloud Computing 01:00:00 Is Cloud Computing Really Secure? 01:00:00 The Concept of Public Cloud 00:30:00 The Concept of Private Cloud 00:30:00 Hybrid Cloud and It's Advantages 00:30:00 Types of Cloud for Your Business 00:30:00 Key Features of Cloud Computing 01:00:00 How Cloud Computing Can Revolutionize Your Business? 00:30:00 Wrapping Up 00:15:00 Reference Books Cloud Computing Complete Guide 00:00:00 Cloud Services 00:00:00 Mock Exam Mock Exam-Diploma in Cloud Computing 00:20:00 Final Exam Final Exam-Diploma in Cloud Computing 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

The success and failure of an organization, company, or products depend on customers' satisfaction. Learn how to gratify your consumers providing the best support through our Customer Care Training course. The precise contents of the course enable you to learn a board range of skills, competencies, and knowledge that may assist to bring the utmost success for your career as well as organization growth. The course will clearly explain the responsibilities of your role. Following that, it guides you how to communicate with customers confidently, manage them, listen to their problems, and provide an ultimate solution to satisfy them. Moreover, it teaches you how to enhance your time management ability, greeting efficiency, caring activity profoundly. Overall, it teaches you all the relevant aspects of customer care so that you can kick-start your career in this role in a sound-bite. Who is this course for? Customer Care Training is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Customer Care Training is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Overview Customer Care Promo FREE 00:02:00 Introductory video 00:01:00 Lesson Two: Experiencing Customer Care Exploring Our Own Experiences of Being Customers 00:01:00 Exploring Our Own Experiences Part Two 00:05:00 Lesson Three: Meet and Greet Meet and Greet 00:03:00 Lesson Four: Equality and Diversity Equality and Diversity 00:07:00 Lesson Five: Telephone Skills Developing Your Telephone Skills 00:12:00 Lesson Six: Hints and Tips Hints and Tips for Best Practice 00:18:00 Lesson Seven: Complaints Dealing with Complaints 00:11:00 Lesson Eight: Conclusion Conclusion 00:02:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Learn how to make an online survey along with its different types through our accredited Online Surveying Course course. The course will instruct you vividly on your survey to avoid confusion from your participants. Go through the entire modules and learn further all you need in your quest related to the course. The course gives you a basic overview of the different types of surveying. Following that, gradually it teaches you the effective techniques and methods to conduct your market research to satisfy both interviews and participant efficiently. The course teaches you how to gather information, make questions, and analyze the information to track your survey with a sound-bite. Overall, the course aims to teach you all the effective methods in order to make you an effective market researcher, marketer, or statistician. Who is this course for? Presentation Masterclass is suitable for anyone who want to gain extensive knowledge, potential experience, and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Presentation Masterclass is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Chapter-01 Introduction to Online Surveys 00:30:00 Chapter-02 Identifying of Online Surveys 00:15:00 Chapter-03 Selecting the Right Surveys 01:00:00 Chapter-04 How to Pick the Right Surveys 00:30:00 Chapter-05 Way to Fill-Out Surveys 00:30:00 Chapter-06 Creating List of Online Survey Companies 01:00:00 Chapter-07 Tracking Your Surveys 00:30:00 Chapter-08 Conclusion 00:30:00 Mock Exam Mock Exam-Online Surveying Course 00:20:00 Final Exam Final Exam-Online Surveying Course 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

The popularity of baking businesses is skyrocketing day by day. For instance, in the United Kingdom, according to a report, industry revenue is expected to increase at an annual rate of 3.2% over five years. Through 2020-21, it is expected to reach £9 billion, driven by the growth of 16.6%. So, if you enjoy baking, you should give a thought to profit from your ability to bake yummy treats. Janets brings the Baking & Cake Decorating Business course for people who are passionate about baking and aspire to gain skills and knowledge of safe food preparation and dietary issues. It covers the whole 9 yards of baking cupcakes and muffins, with tips on how to manage your own baking business. Additionally, this course will teach you how to market your business and start baking up profits as well. This online cake baking course comprises several modules that are divided into 19 units. Moreover, it is accompanied by instructional videos, practical illustrations, how-to instructions and advice. Also, you'll have 1-year access to this course that enables you to study at your speed within your comfort zone. On completion of this course, you'll have a clear concept of how to run a cake-baking business and how your baked goods will stand out from the competition Why Choose this Course? Get a certificate in baking (E-Certificate upon successful completion) Accessible, educational modules instructed by the experts Flexible study time, learn at your own pace, using your preferred device (computer, tablet, mobile, etc.) Get instant feedback through mock tests and multiple-choice assessments 24/7 help desk available via our email and live chat teams Full Teacher Support on weekdays Know every nooks and cranny of cake baking ingredients Learn the creaming method of cake making Master cake baking techniques Course Design The cake baking course is delivered through our e-learning platform and accessible with any internet-connected device. No formal deadlines or teaching schedules are included that aids a flexible study plan. The experts will teach you via the following: Video tutoring Online study supplies Mock tests Multiple-choice evaluation Certification After completing the course successfully, you'll get an e-certificate. But, if you desire a print copy of the certificate, we can send it to you by post. For this, you will need to pay a minute amount of additional cost, which is £9.99 and PDF Certificate is available at £4.99. Who is this course for? Anyone wanting to gain comprehensive knowledge and inherent experience in this industry is suitable for this Baking & Cake Decorating Business Course. Therefore, no additional baking qualification is compulsory for the course. Besides, professionals from this genre have designed this course that ensures its high quality. This made the course an excellent opportunity for all students from any academic backgrounds to attain in-depth knowledge on this subject. Course Content Baking & Cake Decorating Business Introduction 00:30:00 Meeting Clients/Establishing Requirements for Jobs 00:30:00 Supplies and Equipment Needed 00:30:00 Pricing, Ingredients & Budgeting 00:30:00 Cupcakes & Muffins 00:30:00 Birthday Cakes 01:00:00 Wedding Cakes 01:00:00 Baking 01:00:00 Icing & Working with Chocolate 01:00:00 Cake Decorating 01:30:00 Creating Stands and Displays 00:15:00 Cake Transportation 00:15:00 Photographing your Cakes 01:30:00 Running Your Own Business 01:00:00 Marketing and Social Media 00:25:00 The Do's and Don'ts & What to Do When Things Don't Go to Plan 00:15:00 Accounting, VAT, Tax, Insurance and Record Keeping 01:00:00 Hiring Staff and Providing Sufficient Training 01:30:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The popularity of baking businesses is skyrocketing day by day. For instance, in the United Kingdom, according to a report, industry revenue is expected to increase at an annual rate of 3.2% over five years. Through 2020-21, it is expected to reach £9 billion, driven by the growth of 16.6%. So, if you enjoy baking, you should give a thought to profit from your ability to bake yummy treats. Janets brings the Cupcake and Baking Course Level 3 diploma course for people who are passionate about baking and aspire to gain skills and knowledge of safe food preparation and dietary issues. It covers the whole 9 yards of baking cupcakes and muffins, with tips on how to manage your own baking business. Additionally, this course will teach you how to market your business and start baking up profits as well. This online cake baking course comprises several modules that are divided into 19 units. Moreover, it is accompanied by instructional videos, practical illustrations, how-to instructions and advice. Also, you'll have 1-year access to this course that enables you to study at your speed within your comfort zone. On completion of this course, you'll have a clear concept of how to run a cake-baking business and how your baked goods will stand out from the competition Why Choose this Course? Get a certificate in baking (e-certificate upon successful completion) Accessible, educational modules instructed by the experts Flexible study time, learn at your own pace, using your preferred device (computer, tablet, mobile, etc.) Get instant feedback through mock tests and multiple-choice assessments 24/7 help desk available via our email and live chat teams Full Teacher Support on weekdays Know every nooks and cranny of cake baking ingredients Learn the creaming method of cake making Master cake baking techniques Course Design The cake baking course is delivered through our e-learning platform and accessible with any internet-connected device. No formal deadlines or teaching schedules are included that aids a flexible study plan. The experts will teach you via the following: Video tutoring Online study supplies Mock tests Multiple-choice evaluation Certification After completing the course successfully, you'll get an e-certificate. But, if you desire a print copy of the certificate, we can send it to you by post. For this, you will need to pay a minute amount of additional cost, which is £9.99 and PDF Certificate is available at £4.99. Who is this course for? Anyone wanting to gain comprehensive knowledge and inherent experience in this industry is suitable for this Cupcake and Baking Level 3 Diploma Course. Therefore, no additional baking qualification is compulsory for the course. Besides, professionals from this genre have designed this course that ensures its high quality. This made the course an excellent opportunity for all students from any academic backgrounds to attain in-depth knowledge on this subject. Course Content Online Cupcake & Baking Diploma Introduction 00:30:00 Meeting Clients/Establishing Requirements for Jobs 00:30:00 Supplies and Equipment Needed 00:30:00 Pricing, Ingredients & Budgeting 00:30:00 Cupcakes & Muffins 00:30:00 Birthday Cakes 01:00:00 Wedding Cakes 01:00:00 Baking 01:00:00 Icing & Working with Chocolate 01:00:00 Cake Decorating 01:30:00 Creating Stands and Displays 00:15:00 Cake Transportation 00:15:00 Photographing your Cakes 01:30:00 Running Your Own Business 01:00:00 Marketing and Social Media 00:25:00 The Do's and Don'ts & What to Do When Things Don't Go to Plan 00:15:00 Accounting, VAT, Tax, Insurance and Record Keeping 01:00:00 Hiring Staff and Providing Sufficient Training 01:30:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.