3019 ETC courses in Cardiff delivered On Demand

Office Admin and Organisation Skills course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Office Admin and Organisation Skills. Our course starts with the basics of Office Admin and Organisation Skills and gradually progresses towards advanced topics. Therefore, each lesson of this Office Admin and Organisation Skills is intuitive and easy to understand. So, stand out in the job market by completing the Office Admin and Organisation Skills course. Get an accredited certificate and add it to your resume to impress your employers. Along with the Office Admin and Organisation Skills course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Office Admin and Organisation Skills Central. Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Communication Skills Module 04: Remove the Clutter Module 05: Prioritize Module 06: Scheduling Your Time Module 07: To Do Lists Module 08: Paper and Paperless Storage Module 09: Organization in Your Work Area Module 10: Tools to Fight Procrastination Module 11: Organizing Your Inbox Module 12: Avoid the Causes of Disorganization Module 13: Discipline is the Key to Stay Organized Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Office Admin and Organisation Skills course. Requirements To enrol in this Office Admin and Organisation Skills course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Office Admin and Organisation Skills.

CDM Regulations course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in CDM Regulations. Our course starts with the basics of CDM Regulations and gradually progresses towards advanced topics. Therefore, each lesson of this CDM Regulations is intuitive and easy to understand. So, stand out in the job market by completing the CDM Regulations course. Get an accredited certificate and add it to your resume to impress your employers. Along with the CDM Regulations course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with CDM Regulations Central. Course Curriculum Module 01: Introduction to Construction, Design and Management (CDM) Regulations Module 02: Regulations and Legislation CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this CDM Regulations course. Requirements To enrol in this CDM Regulations course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to CDM Regulations. Construction Health and Safety Advisor: £30,000 to £45,000 per year CDM Coordinator/Consultant: £35,000 to £50,000 per year Health and Safety Manager (Construction): £40,000 to £60,000 per year Construction Project Manager: £40K to £65K per year Design and Safety Engineer: £35K to £55K per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Corporate Tax & VAT course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Corporate Tax & VAT. Our course starts with the basics of Corporate Tax & VAT and gradually progresses towards advanced topics. Therefore, each lesson of this Corporate Tax & VAT is intuitive and easy to understand. So, stand out in the job market by completing the Corporate Tax & VAT course. Get an accredited certificate and add it to your resume to impress your employers. Along with the Corporate Tax & VAT course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Corporate Tax & VAT Course Curriculum: Module 01: Value Added Tax Module 02: Corporation Tax Module 03: Inheritance Tax CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Corporate Tax & VAT course. Requirements To enrol in this Corporate Tax & VAT course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Corporate Tax & VAT. Tax Consultant: £30,000 to £70,000 per year Tax Analyst: £25,000 to £45,000 per year Tax Manager: £40,000 to £80,000 per year Corporate Tax Accountant: £35,000 to £60,000 per year VAT Specialist: £35,000 to £70,000 per year Inheritance Tax Advisor: £30,000 to £55,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Food Labelling Regulations course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Food Labelling Regulations. Our course starts with the basics of Food Labelling Regulations and gradually progresses towards advanced topics. Therefore, each lesson of this Food Labelling Regulations is intuitive and easy to understand. So, stand out in the job market by completing the Food Labelling Regulations course. Get an accredited certificate and add it to your resume to impress your employers. Along with the Food Labelling Regulations course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Course Curriculum: Take a look at the training modules of the Food Labelling Regulations course : Module 01: Introduction to Food Labelling Module 02: General Principles of Food Labelling Module 03: Components of a Food Label Module 04: Nutrition Labelling Module 05: Enforcement Bodies and Relevant Legislation in the UK Module 06: UK Regulations and Laws on Food Labelling Module 07: Public Health and Food Safety CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Food Labelling Regulations course. Requirements To enrol in this Food Labelling Regulations course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Food Labelling Regulations. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

PR : Public Relation course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in PR : Public Relation. Our course starts with the basics of PR : Public Relation and gradually progresses towards advanced topics. Therefore, each lesson of this PR : Public Relation is intuitive and easy to understand. So, stand out in the job market by completing the PR : Public Relation course. Get an accredited certificate and add it to your resume to impress your employers. Along with the PR : Public Relation course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Course Curriculum: Take a look at the training modules of the PR : Public Relation course : Introduction to Public Relations Concepts of Public Relations Management and Organisation of Public Relations Public Relations Tactics and Research Major Fields of Public Relations Practice Part II Major Fields of Public Relations Practice Part II Social Media and PR Crisis management Ethics & Professionalism in Public Relations CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this PR : Public Relation course. Requirements To enrol in this PR : Public Relation course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to PR : Public Relation. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

It's hard to take someone seriously when they leave you a note saying, 'Your ugly.' My ugly what? They didn't even know the difference between 'your' and 'you're'. So if you don't want to be that person, then knowing English grammar is a must. We use English in every step of our life, whether we talk, write, or face interviews and using correct grammar has no alternative. Our course will help you understand the fundamentals of English grammar from scratch so that you make no mistakes. You'll learn parts of speech, nouns, pronouns, verbs, prepositions, punctuations, and much more throughout this course. The English Grammar course is for those who want to be successful. In this course, you will learn the essential skills and gain the knowledge needed to become well versed in English Grammar. Stand out in the job market by completing the English Grammar course. Get an accredited certificate and add it to your resume to impress your employers. Curriculum Breakdown Course 01: English Grammar Course Introduction to English Grammar English Parts of Speech The Sentence English Sentence Fragments & Run-ons Verbs - Make Me Tense Nouns Pronouns Adjectives and Adverbs Prepositions Punctuation Along with the English course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support with the English Grammar Course Easy accessibility to the English Grammar Course materials- anytime, anywhere - from any smart device (Laptop, Tablet, Smartphone etc.) A 100% learning satisfaction guarantee with your English Grammar Course So, without any further ado, get started now. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this course. Requirements To enrol in this Course, all you need is a basic understanding of the English Language and an internet connection. No previous experience or educational qualification is needed to enrol in this Course. People under the age of 16 can also take the Course by taking guardian approval first. You can enrol in the Course from any internet-enabled smart device and study from the comfort of your home. Get started now by enrolling in this Course. Career path After completing this course, you can explore trendy and in-demand jobs related to this course.

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This online Thai massage course will provide you with the skills you need to provide your clients with an amazing Thai massage using the most advanced techniques. This course at a glance Eligible to apply for the insurance Accredited by International Practitioners of Holistic Medicine (IPHM) Accredited by CPD UK Endorsed by Quality Licence Scheme Know how to maintain hygiene and choose the perfect clothing for massage Recognise the contraindications of Thai massage Gain knowledge about anatomy and physiology that include the skeletal system, muscular system, cardiovascular system, nervous system, etc Understand the sequence of administering effective Thai massage Master the techniques and methods of chair massage Know how to win your clients and earn more money from them Recognise the self-life of essential oils Why Complete Thai Massage Course for you? This Thai Massage Course is ideal for anyone interested in learning Thai massage, regardless of whether they want to pursue a profession as a Thai massage therapist, enhance their current Thai massage skills, or simply learn Thai massage as a new skill. This Thai massage training course covers the entire process of Thai massage in detail and the contraindications of massage. You will also learn how to set up a therapeutic environment, maintain hygiene while providing massage and what clothing to use. This course discusses anatomy and physiology which include the skeletal system, muscular system, cardiovascular system, nervous system, etc. Finally, you will understand how to perform chair massage and impress your clients. Upon successful completion of this Thai Massage Course, you will be able to master the techniques of Thai massage and apply these methods to provide your clients with a comforting Thai massage experience. Complete Thai Massage Course Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance.   CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Thai Massage Introduction Introduction Now, Why Would I Say 'Roast Uranium' It's, 'Rose Geranium'. Therapeutic Environment Choosing Your Futon Clothing Hygiene Contraindications of Massage, Intake Forms Thai Massage and the Breath-Audio Lecture A Fun Look at Our Anatomy and Physiology Welcome to the World's Quickest Anatomy and Physiology Lessons The Integumentary System The Skeletal System The Muscular System The Cardiovascular System. The Digestive System The Nervous System The Respiratory System Thai Massage Techniques Step by Step Download the Full Written Sequence Some of My Favorite Massage Music for You to Listen To Thai Massage-the Beginning Sequence Leg Sequence Side Transition Side Sequence Side Sequence #2 Arm Sequence Arm Sequence Reversed Seated Transition Seated Transition Reversed Seated Sequence Lying Prone Sequence Putting It All Together Final Notes Part 1 Part 2 Part 3 A Little Bonus! Chair Massage(Body Mechanics) A Little Bonus! Chair Massage (Techniques) Question From My Students and Some Top Tips Here I Answer Questions From My Students and Give Lots of Tips What Marketing Ideas That Have I Found Very Successful. Great Ways to Earn More Money per Client Let's Stop Doing This After a Massage Here is a Great Way to Get Your Clients to Help Themselves Between Sessions My Two Top Tips for Massage Therapists When Should You Use Ice or Heat. Balms, Salves and Liniments-How Do They Actually Work How to Get the Perfect Pressure Essential Oils Shelf Life, Storage and How to Tell if They Have Oxidized What Are Some of the Best Ways to Help My Hands and Forearms The Palpation Challenge! Can You Beat ME What Helps DOMS? ( Delayed Onset Muscle Soreness)3 Congratulations Who should take this course? This Thai Massage Course is primarily aimed at: Spa therapists Acupuncturists Thai massage therapist Healthcare professionals Aspiring Thai massage therapist Owners of a Thai massage therapy clinic Anyone interested to learn about Thai Massage therapy However, this course is not restricted to a single profession or line of work. This course is open to anybody who wants to add a fascinating and beneficial therapeutic technique to their range of skills and knowledge. Entry Requirements There are no academic entry requirements for this Thai Massage Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Thai Massage Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Join the Online Massage Courses Mega Bundle and learn the art of massage therapy from the comfort of your own home, with expert guidance and support from experienced instructors. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs What is a Thai massage? It is a traditional form of bodywork that originated in Thailand. It is also known as Thai Yoga Massage. It combines acupressure, stretching and assisted yoga postures to create a comprehensive therapeutic experience. What is a Thai Yoga Bodywork Course? It is a training program that teaches the traditional art of traditional healing . It is a therapeutic practice that originated in Thailand. This body work method combines acupressure, yoga postures and stretching to promote relaxation. What is traditional body therapy ? A traditional body therapy is a therapeutic bodywork technique that combines acupressure, stretching, and yoga-like movements to promote relaxation and balance the energy system of the body. It originated in Thailand and is henceforth named Thai massage. Is Thai Yoga therapy good for you? Yes, it is beneficial for many individuals because it offers several physical and mental benefits such as body and mind relaxation, relief from muscle tension, increased blood flow circulation, the release of mental and physical tension and many more.

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24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Buy Big. Save Big! Previous Price: 4565 & Offered Price: £139!! ** Save Now- £4426! Offer Ends Soon, Hurry Up!!!! ** Get Free 1 QLS Endorsed Certificate Course with 10 Additional CPD Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Purchasing & Procurement and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive course designed by professionals. This Purchasing & Procurement bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPD Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This Bundle Package includes: Course 01: Purchasing & Procurement at QLS Level 5 10 Additional CPD Accredited Premium Courses - Course 01: Material Management Course 02: Diploma in Operations Management Course 03: Supply Chain Management Course 04: Logistics Management Course 05: Port Management Diploma Course 06: Document Control Course 07: Decision-Making in High-Stress Situations Course 08:Communication Skills Masterclass Course 09: Time Management Course 10: Business Law Success becomes a lot simpler with this Purchasing & Procurement bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium online bundle course, named Purchasing & Procurement, supports your professional growth with Quality Licence Scheme endorsement, as well as CPD accreditation. You'll be able to practice on your own time and at your own speed while still gaining an endorsed certificate. You'll get an unrivalled learning experience, as well as a Free Student ID card, which is included in the Bundle price. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. With this high-quality Purchasing & Procurement package, all students have access to dedicated tutor support and 24/7 customer service. Throughout the extensive syllabus of this package, you'll find the required assistance and also the answers to all of your questions. The course materials of the Purchasing & Procurement are designed by experts and you can access these easily from any of your smartphones, laptops, PCs, tablets etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer this Bundle Course? Upon successful completion of the bundle, you will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPD to expand your knowledge. Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Our bundle's learning materials have an engaging voiceover and visual elements for your convenience. For a period of 12 months, you will have 24/7 access to all bundle course material. Complete the bundle, at your own pace. Each of our students gets full 24/7 tutor support After completing our Bundle, you will receive efficient assessments and immediate results. Start your learning journey straight away with this Purchasing & Procurement bundle and take a step toward a brighter future! *** Course Curriculum: *** ***Purchasing & Procurement*** The Purchasing & Procurement bundle courses have the following curriculum: Module 01: Why Supply Chain Management Module 02: Three Levels of Supply Chain Management Module 03: Five Stages of Supply Chain Management Module 04: The Flows of Supply Chain Management Module 05: Supply Chain Groups Module 06: Tracking and Monitoring Module 07: Role of Procurement in an Organisation Module 08: The Purchasing Cycle Module 09: Purchasing Toolkits Module 10: Quality Management Module 11: Supplier Relationship Management Module 12: Category Management Module 13: Inventory Management Module 14: E-Procurement What is the Purchasing & Procurement Bundle Assessment Process? We offer an integrated assessment framework to make the process of evaluating learners easier. After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Purchasing & Procurement Bundle, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with completely free of charge in this package. For Additional the Quality Licence Scheme Endorsed Certificate, you have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPD Upon finishing the Purchasing & Procurement Bundle Courses, you need to order to receive a Certificate Accredited by CPD that is recognised all over the UK and also internationally. The pricing schemes are - 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Purchasing & Procurement Diploma - CPD Certified Hard copy certificate - Included

Overview Acquire great customer problems solving skills to develop long term relationships with your customers by enrolling in our Customer Service Management course. This course is a step-by-step training process to educate you in all the essential knowledge and skills to deliver contextual-based support to your customers and maintain high ethical business standards. The training has a huge impact on higher customer retention, acquisition of new customers, increased productivity and more. After your successful completion, you will be more than capable of identifying customer service elements and knowing the effects of poor service on a business; you will also be able to come up with some great techniques to deal with difficult customers. Enrol today to handle customer feedback and complaints efficiently. Key Features of the Course: FREE Customer Service CPD-accredited certificate Get a free student ID card with Customer Service training (£10 applicable for international delivery) Lifetime access to the Customer Service course materials The Customer Service program comes with 24/7 tutor support Get instant access to this Customer Service course Learn Customer Service training from anywhere in the world The Customer Service training is affordable and simple to understand The Customer Service training is an entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Customer Service Management. It is available to all students, of all academic backgrounds. Requirements Our Customer Service Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on WIFI, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 01:51:00 hours total •Module One - Customer Service : Who We Are and What We Do •Module Two - Customer Service : Establishing Your Attitude •Module Three - Customer Service : Identifying and Addressing Customer Needs •Module Four - Customer Service : Generating Return Business •Module Five: In-Person Customer Service •Module Six - Customer Service : Giving Customer Service over the Phone •Module Seven - Customer Service : Providing Electronic Customer Service •Module Eight - Customer Service : Recovering Difficult Customers •Module Nine - Customer Service : Understanding When to Escalate