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8420 ET courses delivered Online

Sports Therapy Diploma Training

4.7(26)

By Academy for Health and Fitness

Boost Your Career By Enrolling In This Sports Therapy Bundle To Overcome Your Challenges! Get a Free 1 QLS Endorsed Certificate Course with 10 Additional CPDQS Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Sports Therapy and boost your career, then take a step in the right direction with this industry-standard, comprehensive Sports Therapy bundle of courses, which are well organised. This bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPDQS Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This Sports Therapy Bundle Package includes: Course 01: Diploma in Sports Therapy at QLS Level 5 10 Additional CPDQS Accredited Premium Courses - Course 01: Sports Injuries Course 02: Sports Psychology Course 03: Sports Medicine Fundamentals Course 04: Pain Management Course 05: Physiotherapy Diploma Course 06: Hydrotherapy Course 07: Foot Health Practitioner Course Course 08: Sports Nutrition Course 09: Science Behind Workout Course 10: Sports First Aid Success becomes a lot simpler with this Sports Therapy bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium Sports Therapy bundle of courses helps your professional development by receiving an endorsement from the Quality Licence Scheme and receiving CPDQS accreditation. You'll be able to practice in your own time and speed. The course materials for Sports Therapy are designed by experts, and you can access them. easily from any of your smartphones, laptops, PCs, tablets, etc. Master the skills. You need to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer This Bundle? You will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Engaging voiceover and visual elements for your convenience. Complete the bundle at your own pace. Free assessments and immediate results. 24/7 tutor support. Take a step toward a brighter future! Course 01: Diploma in Sports Therapy at QLS Level 5 Module 1: Introduction Module 2: Professionalism & Ethics Module 3: Anatomy & Kinesiology Module 4: Assessment of Injuries Module 5: Injuries Depend on the Profile Module 6: Common Injuries Module 7: Major Injury Module 8: First Aid Treatment Module 9: Nutrition Module 10: Rehabilitation Exercise Module 11: Massage Treatments Module 12: Hydrotherapy & Electrotherapy Assessment Process You have to complete the assignment questions given at the end of the course & score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment & give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Sports Therapy at QLS Level 5 exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Career path With the support and guidance of our package, you will learn the important skills and knowledge you need to succeed in your professional life. Enrolling on this bundle course can lead you towards the following career paths: Massage Therapist Rehabilitation Therapist Spa Massage Therapist And many more! Certificates Diploma in Sports Therapy at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certification of Completion After completing the Diploma in Sports Therapy at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered completely free of charge in this package. For Additional the Quality Licence Scheme Endorsed Certificate you have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) CPDQS Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPDQS.

Sports Therapy Diploma Training
Delivered Online On Demand3 weeks
£129

Level 5 Diploma in Clinical Governance - QLS Endorsed

4.7(26)

By Academy for Health and Fitness

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Unlock exciting career opportunities in healthcare with our Clinical Governance Diploma. With a 30% increase in demand for clinical governance professionals in the UK over the past year, this comprehensive program equips you with the essential skills and knowledge. Join us today and step into a rewarding future in clinical governance! With a single payment, you will gain access to the Diploma in Clinical Governance course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Clinical Governance Bundle Package Includes: Main Course: Diploma in Clinical Governance at QLS Level 5 10 Premium Additional CPD Accredited Courses - Course 01: Public Health Course 02: Initial Training of Community Health Agents Course 03: Dignity & Safeguarding In Adult Health And Social Care Course 04: Health and Social Care Level 5 Diploma Course 05: Diploma In Mental Health Awareness - Level 3 Course 06: Diabetes Awareness (Type 1 and Type 2) Course 07: Phlebotomist Training Course 08: Infection Prevention and Immunisation Course 09: Personal Hygiene Course Course 10: Social Media in Healthcare The course materials for Clinical Governance are designed by experts. With this Clinical Governance bundle package, which enables you to monetize your expertise, success becomes much simpler. Master the abilities, equip yourself with the appropriate qualities, and explore your job options in Clinical Governance relevant industries. Learning Outcomes of Clinical Governance Course: Understand the foundational concepts behind clinical governance and its role in healthcare. Gain insights into the 7 Pillars of Clinical Governance and their interrelation. Recognise the importance and procedures of clinical audits in maintaining healthcare standards. Grasp the ethical considerations and legal aspects underpinning medical practices. Implement effective IT solutions within healthcare settings to enhance patient experience. Develop awareness of global health events and their implications, like the Covid-19 pandemic. Why Choose Our Clinical Governance Course? You will receive a completely FREE certificate from the Quality Licence Scheme Get a free student ID card with Clinical Governance Training Get instant access to this Clinical Governance course. Learn Clinical Governance from anywhere in the world The Clinical Governance is an entirely online, interactive lesson with voiceover audio Lifetime access to the Clinical Governance course materials The Clinical Governance comes with 24/7 tutor support So enrol now in this Clinical Governance Today to advance your career! Take a step toward a brighter future! with our QLS Endorsed Clinical Governance Bundle. Here is the curriculum breakdown of main QLS Course of this Clinical Governance bundle: Diploma in Clinical Governance at QLS Level 5 Introduction to Clinical Governance The 7 Pillars of Clinical Governance National Health Services Clinical Effectiveness: Part 1 Clinical Effectiveness: Part 2 Clinical Audit Confidentiality in a Medical Environment Information Technology in Health Care Legal aspects and Ethics Maintaining Workplace Safety Covid-19 Awareness Assessment Process? After completing an online module from Clinical Governance bundle, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, & the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Clinical Governance at QLS Level 5 exams. CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Clinical Governance bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required for this Clinical Governance bundle. Career path Studying this bundle is intended to assist you in obtaining the job of your dreams, or even the long-awaited promotion. This course can lead you to the following career paths: Clinical Manager Healthcare Administration Specialist Healthcare Administrative Assistant Facility Operations Specialist Facility Project Manager Health Information Manager Front Desk Executive Certificates Diploma in Clinical Governance at QLS Level 5 Hard copy certificate - Included For Additional The Quality Licence Scheme Courses, You have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International delivery) CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD.

Level 5 Diploma in Clinical Governance - QLS Endorsed
Delivered Online On Demand3 weeks
£129

Level 5 Diploma in Business Law - QLS Endorsed

4.7(26)

By Academy for Health and Fitness

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Boost Your Career By Enrolling In This Business Law Bundle To Overcome Your Challenges! The significance of understanding business law cannot be overstated, especially in a country like the UK, where approximately 70,000 business litigations arise annually. It paints a clear picture of the challenges and disputes that simmer beneath the surface of business operations. This Business Law bundle offers an in-depth exploration of subjects like contract & business law, employment law, and consumer protection. equipping learners with the essential knowledge to make informed, strategic decisions in their professional life. Additionally, with the rise of entrepreneurship, especially post-Brexit, the sections on company law and business organisations are designed to foster innovation, encouraging learners to develop novel business ideas in compliance with the UK legal framework. Unlock your potential in the world of UK business. Sign up now with our bundle and weave success with legal mastery threads. With a single payment, you will gain access to the Business Law course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Bundle Package includes: Course 01: Diploma in Business Law at QLS Level 5 10 Additional Premium CPD Accredited Courses - Course 01: UK Tax Accounting Course Course 02: Business Studies Course 03: Commercial Law 2021 Course 04: Business Analysis Course 05: Business Improvement Course 06: Contracts Law the UK Course 07: Property Law and Taxation Course 08: Business Etiquette and Professional Behaviour Course 09: Ultimate Microsoft Excel For Business Bootcamp Course 10: Time Management Learning Outcome of this Bundle: Comprehend the foundational principles of European Community Law and its impact. Navigate the complexities of the UK court system and dispute resolution mechanisms. Develop legally sound business contracts and understand the nuances of employment agreements. Recognise the responsibilities and rights under consumer protection and agency laws. Understand the structure and obligations of different business organisations. Apply knowledge of competition and company law to foster ethical business practices. Why Choose Our Course? FREE certificate accredited Get a free student ID card with this bundle Get instant access to this course. Learn from anywhere in the world This bundle is affordable and simple to understand This is an entirely online, interactive lesson with voiceover audio Lifetime access to the course materials This bundle course comes with 24/7 tutor support So enrol now in this bundle today to advance your career! Here is the curriculum breakdown of the main QLS Course of this Business Law bundle: Diploma in Business Law at QLS Level 5 Understanding Business Law European Community Law The Court System Civil and Alternative Dispute Resolution Contract & Business Law Employment Law Agency Law Consumer Law and Protection Law of Tort Business Organisations Company Law Business Property Competition Law Assessment Process? After completing this bundle, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, & the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Business Law at QLS Level 5 exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is perfect for highly motivated people such as: Aspiring legal professionals Business entrepreneurs Management trainees Company executives Consumer rights advocates Contract negotiators Requirements No prior background or expertise is required for this Business Law bundle. Career path Enrolling on the Business Law bundle courses can lead you to the following career paths: Administrative Judges Business Lawyers Human Resources Managers Financial Analysts Compliance Officers Business Analyst Certificates Diploma in Business Law at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Business Law at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge. To Additional the Quality Licence Scheme Endorsed Certificate, you have to pay the price based on the level of these courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPDQS Upon finishing the Business Law bundle, you will need to order to receive a certificate accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - Printed Hardcopy Certificate £29 inside the UK. £39 outside the UK (International Delivery). CPDQS Accredited Certificate Digital certificate - £10 Upon passing the Business Law Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPDQ.

Level 5 Diploma in Business Law - QLS  Endorsed
Delivered Online On Demand4 weeks
£129

Diploma in Personal Trainer

4.7(26)

By Academy for Health and Fitness

Boost Your Career By Enrolling In This Personal Trainer Bundle To Overcome Your Challenges! Get a Free 1 QLS Endorsed Certificate Course with 10 Additional CPDQS Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Personal Trainer and boost your career, then take a step in the right direction with this industry-standard, comprehensive Personal Trainer bundle of courses, which are well organised. This Personal Trainer bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPDQS Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this bundle of courses. If you enrol in this Personal Trainer package, you will not be charged any extra fees. This Personal Trainer Bundle Package includes: Course 01: Diploma in Personal Trainer at QLS Level 5 10 Additional CPD Accredited Premium Courses - Course 01: Fitness and Muscle-Building Training Course 02: Physiotherapy Assistant Course 03: Pain Management Course 04: Hormone Health & Testosterone Course Course 05: Fitness Diploma for Personal Trainers Course 06: Eye Relaxation Technique Course 07: Nutrition - Course Course 08: Diabetes Care Level 2 Course 09: Sports First Aid Course 10: Lifeguard Training Success becomes a lot simpler with this Personal Trainer bundle package, which allows you to monetise your skills. This Personal Trainer bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium Personal Trainer bundle of courses helps your professional development by receiving an endorsement from the Quality Licence Scheme and CPDQS Accredited Certificate. You'll be able to practice in your own time and speed. The course materials for Personal Trainer are designed by experts, and you can access them. easily from any of your smartphones, laptops, PCs, tablets, etc. Master the skills. You need to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer This Personal Trainer Bundle? You will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS Get a free student ID card! (£10 postal charge will be applicable for international delivery) Engaging voiceover and visual elements for your convenience. Complete the bundle at your own pace. Free assessments and immediate results. 24/7 tutor support. Take a step toward a brighter future! Course 1: Diploma in Personal Trainer at QLS Level 5 Module 1: Introduction Module 2: Anatomy Module 3: Client Assessment Module 4: Resistance Training Module 5: Exercise Instruction Videos Module 6: Cardio & Endurance Training Module 7: Flexibility Recommended Readings Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Personal Trainer at QLS Level 5 exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path You can also convince yourself to work full-time in gyms, homes of clients, fitness centres, and other professional settings. For instance: Fitness instructor, Fitness Coach Gym Instructor etc. Personal Trainer Depending on your profession, you may receive anything between £14,000 to £22,000 per year in the UK. Certificates Diploma in Personal Trainer at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After completing the Personal Trainer Bundle, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge in this package. For Additional the Quality Licence Scheme Endorsed Certificate you have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPD Upon finishing the Personal Trainer Bundle Courses, you need to order to receive a Certificate Accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) CPDQS Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPDQS.

Diploma in Personal Trainer
Delivered Online On Demand3 weeks
£129

Mentoring (Mentorship)

4.7(26)

By Academy for Health and Fitness

Get a Free 1 QLS Endorsed Certificate Course with 10 Additional CPD Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Mentoring Training (Mentorship) and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive course designed by professionals. This bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPD Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This Mentoring Training (Mentorship) Bundle Package includes: Course 01: Diploma in Mentoring Course at QLS Level 5 10 Additional CPD Accredited Premium Courses - Course 01: Becoming Career Smart: How to Sell Yourself Course 02: Transformational Leadership: Ultimate Leadership Course Course 03: Productivity Development Course 04: Growth Mindset for Success Course 05: Smart Goal Setting Course 06: Performance Coaching Course 07: Communication Skills Masterclass Course 08: Super Learning Course 09: Workplace Stress Management Diploma Course 10: Online Time Management Training Success becomes a lot simpler with this bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium online bundle course, named Mentoring Training (Mentorship), supports your professional growth with Quality Licence Scheme endorsement, as well as CPD accreditation. You'll be able to practice on your own time and at your speed while still gaining an endorsed certificate. You'll get an unrivalled learning experience, as well as a Free Student ID card, which is included in the Bundle price. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. With this high-quality package, all students have access to dedicated tutor support and 24/7 customer service. Throughout the extensive syllabus of this Mentoring Training (Mentorship) package, you'll find the required assistance and also answers to all of your questions. The course materials are designed by experts and you can access these easily from any of your smartphones, laptops, PCs, tablets etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer this Bundle Course? Upon successful completion of the bundle, you will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPD to expand your knowledge. Get a Free Student ID card with this course! (£10 postal charges will be applicable for international delivery) Our bundle's learning materials have engaging voiceover and visual elements for your convenience. For a period of 12 months, you will have 24/7 access to all bundle course material. Complete the bundle, at your own pace. Each of our students gets full 24/7 tutor support After completing our Bundle, you will receive efficient assessments and immediate results. Start your learning journey straight away with this bundle and take a step toward a brighter future! *** Course Curriculum: *** The Mentoring Training (Mentorship) bundle courses have the following curriculum: Course 01: Diploma in Mentoring Course at QLS Level 5 Module 01: Introduction to Coaching and Mentoring Module 02: The Process of Mentoring Module 03: Matching Mentors and Mentees Module 04: Making Mentoring Work for You Module 05: Ethical Aspects of Coaching and Mentoring Module 06: Coaching and Mentoring Models (Part 01) Module 07: Coaching and Mentoring Models (Part 02) Module 08: Effective Communication Skills for Mentoring Module 09: Personal Skills Module 10: Management Skills What is the Bundle Assessment Process? We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of thecourse and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Mentoring at QLS Level 5 exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Are you the right candidate for this Mentoring Training (Mentorship) bundle? The package training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! This bundle is also ideal for those who want to learn more about this subject in-depth and stay up to date with the latest details. Enrollment in this bundle is open to everybody. You can access the Mentoring Training (Mentorship) bundle materials from anywhere in the world; there are no restrictions. You should enrol in this bundle if you: Wish to gain a better understanding of the related field. Already working in this field and want to learn more. Is a student pursuing a relevant field of study? looking for a job in the Coaching & Mentoring industry. Requirements You will not need any prior background or expertise. All you need to take this Mentoring Training (Mentorship) bundle is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path The Mentoring Training (Mentorship) bundle course aims to help you get the job or even the long-awaited promotion of your dreams. With the support and guidance of our package, you will learn the skills and knowledge that are important to your career. Certificates Diploma in Mentoring at QLS Level 5 Hard copy certificate - Included For Additional The Quality Licence Scheme Courses, You have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International delivery) CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD.

Mentoring (Mentorship)
Delivered Online On Demand3 weeks
£129

CRM, PR & Phone-Based Customer Service

4.7(26)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

CRM, PR & Phone-Based Customer Service
Delivered Online On Demand5 days
£129

MACRAME FOR BEGINNER

By Golden Rope

Learn to make your own bright and happy plant hangers, wall mat, table mat etc in this beginner macrame course. No prior experience is needed. In this workshop, instructor Rahamatullah will lead as you learn: • How to begin some macrame piece, including an overview of necessary materials. • How to work several different macrame knots. • How to incorporate a wooden ring and wooden beads. • Leave with a finished products, and the know-how to design and create more pieces on your own. More benefits: no mistakes possible (you can always start over during the process), and great for reflexes and memory!

MACRAME FOR BEGINNER
Delivered OnlineFlexible Dates
£100

Mentoring and Spiritual Life Coaching

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Mentoring and Spiritual Life Coaching
Delivered Online On Demand
£150

Sports Coaching and Sports Therapy

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Sports Coaching and Sports Therapy
Delivered Online On Demand
£150

Social Worker and Health - Double Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Social Worker and Health - Double Endorsed Certificate
Delivered Online On Demand
£150