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7979 ET courses in Cardiff delivered On Demand

Customer Service Techniques Course

By One Education

In a world where a single interaction can shape a customer’s loyalty, understanding the nuances of great service is no longer optional — it's expected. The Customer Service Techniques Course has been crafted for individuals who wish to improve how they engage, respond, and build rapport with customers, both calmly and confidently. From handling complaints with grace to mastering the art of listening, this course draws focus to the techniques that shape positive communication and professional behaviour. Whether you're at the beginning of your customer-facing journey or looking to sharpen your communication finesse, this course offers structured learning around tone, etiquette, and emotional intelligence. By learning how to manage expectations, deliver consistent messaging, and maintain composure under pressure, you'll gain a deeper understanding of what excellent service looks like across industries. If your goal is to leave customers feeling heard, helped, and happy — this course is an excellent place to start. Learning Outcomes: Understand the importance of customer service in business operations. Analyze customer needs and expectations to provide personalized customer service. Implement strategies for exceeding customer expectations and building lasting customer relationships. Develop effective communication skills for handling customer inquiries and complaints. Utilize innovative customer service strategies to create memorable customer experiences. "Customer Service Techniques" is a comprehensive course bundle designed to equip learners with the knowledge and skills necessary to deliver exceptional customer service. This course covers a range of topics, including the basics of customer service, customer follow-up, and innovative customer service strategies. With a focus on personalized service and effective communication, learners will develop the ability to build lasting relationships with their customers and exceed their expectations. This course bundle is ideal for customer service professionals, business owners, and entrepreneurs seeking to enhance their customer service skills. With a hands-on approach and real-world scenarios, learners will come away from this course with a valuable skill set that can be applied in a range of professional settings. Customer Service Techniques Course Curriculum Section 01: Introduction Section 02: History of Evolution Section 03: Customer Service Section 04: Customer Follow Up Section 05: Exceeding customer service Section 06: How to help? Section 07: Innovative customer service How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals seeking to enhance their skills and advance their careers. Business owners and entrepreneurs looking to create memorable customer experiences. Sales professionals seeking to enhance their customer service skills. Front-line employees looking to improve their customer service skills. Anyone interested in learning about the importance of customer service in business operations. Career path Customer Service Representative: £17,000 - £30,000 Sales Representative: £18,000 - £45,000 Customer Success Manager: £30,000 - £65,000 Marketing Manager: £25,000 - £70,000 Business Development Manager: £30,000 - £75,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Customer Service Techniques Course
Delivered Online On Demand4 hours
£12

Sports Agent Training Course

By One Education

Step into the fast-paced world of sports representation with our Sports Agent Training Course — your route into one of the most competitive and exciting roles in the sporting industry. This course is tailored for individuals with a passion for sport, a sharp mind for negotiation, and the ambition to understand how contracts, sponsorship deals, and athlete management really work behind the scenes. You’ll learn how to navigate the legal, financial and strategic responsibilities of being a sports agent, from managing player profiles to building long-term career plans for clients. Whether you're aiming to work with rising talent or seasoned professionals, this course provides the core knowledge to operate confidently in the field. Through structured modules, you'll explore contract law, athlete branding, media relations, ethics, and the business of sports representation. This is ideal for those looking to move into agency roles or for sports professionals seeking to add a new string to their bow. With no need to leave your desk or change out of your tracksuit, you can study entirely online at your own pace — no awkward locker room chats necessary. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) This masterclass Sports Agent online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then our Sports Agent course is the perfect place to kickstart your dream career. On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the course will help you land the job you want in a related field. Enjoy a pleasant 100% online learning experience and enrol in our Sports Agent course today and take control of your career! Course Curriculum: Here is a curriculum breakdown of the Sports Agent course: Module 01: Introduction to Sports Agents Module 02: Hiring a Sports Agent Module 03: Educational Requirements Module 04: Qualities Agents Need to Possess Module 05: How to Gain Experience and Apply for Jobs Module 06: How to Negotiate as a Sports Agent Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Sports Agent course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This Sports Agent course is open to all, with no formal entry requirements. Career path Upon successful completion of the Sports Agent Course, learners will be equipped with many indispensable skills and have the opportunity to grab.

Sports Agent Training Course
Delivered Online On Demand1 hour
£12

First Aid : Paediatric First Aid - CPD Accredited

By Training Tale

Paediatric First Aid: Paediatric First Aid Course Online Children are especially susceptible to injury as they grow older because they are eager to learn everything on their own. Thus, having a basic understanding of pediatric first-aid is critical for the well-being of the child and infant. When someone is injured, it is critical that they receive immediate treatment or assistance. That is the basic idea behind pediatric first-aid. Whether you have previously practiced first aid or need to focus on pediatric emergency care, this Paediatric First Aid: Paediatric First Aid Course will help prepare you for the variety of accidents, injuries, and emergencies you may face when caring for young children in the classroom. The Paediatric First Aid: Paediatric First Aid Course has been designed exclusively for you to complete via distance e-learning. By taking this comprehensive course, you can achieve your goals and prepare for your ideal profession. With this exclusive, you will gain the knowledge, skills, and confidence needed to take decisive control in an emergency situation. This authorized Paediatric First Aid: Paediatric First Aid Course is ideal for parents, teachers, and anyone who has regular contact with children. It covers all of the most important aspects of child first-aid. Our Paediatric First Aid: Paediatric First Aid Course method is designed for anyone responsible for the welfare of children. The course teaches you how to adapt and use basic emergency care Techniques for a child or baby. This Paediatric First Aid: Paediatric First Aid Course was designed by experts to meet the needs of both job seekers and established organizations. The course starts with a basic knowledge of the field. This Paediatric First Aid: Paediatric First Aid Course will give you a thorough understanding of the First-Aid for Children, including key concepts, application strategies, and in-depth knowledge. Your skill levels will improve as a result of taking this excellent course, which covers topics ranging from basic to advanced. After completing our Paediatric First Aid: Paediatric First Aid Course, you will be able to achieve the level of productivity required to succeed in your organization. Special Offers of this Paediatric First Aid: Paediatric First Aid Course This Paediatric First Aid: Paediatric First Aid Course includes a FREE PDF Certificate. Lifetime access to this Paediatric First Aid: Paediatric First Aid Course Instant access to this Paediatric First Aid: Paediatric First Aid Course Get FREE Tutor Support from Monday to Friday in this Paediatric First Aid: Paediatric First Aid Course Paediatric First Aid: Paediatric First Aid Course Online Industry Experts Designed this Paediatric First Aid: Paediatric First Aid Course into 08 detailed modules. Detailed course curriculum of Paediatric First Aid Course Module 01: Paediatric First Aid: An Overview Module 02: Principles & Role of a First-Aider Module 03: First Aid Basics Module 04: Assessing the Situation and Provide Assistance Module 05: Conducting CPR Module 06: Tackling Common Illnesses, Injuries and Incidents Module 07: Combat Severe Medical Situations through First Aid Module 08: How to Face the Crisis? Who is this course for? Paediatric First Aid: Paediatric First Aid Course Online This comprehensive Paediatric First Aid: Paediatric First Aid Course is for individuals associated with the sector such as: Childminders Pre-school workers Paediatric nurse Teachers Leisure facility staff Nursery Teacher Primary Teacher Early Years Settings Teaching Assistants Babysitter Nannies Anyone who wishes to be able to provide First Aid for all possible casualties. Career path Paediatric First Aid: Paediatric First Aid Course Online After finishing this Paediatric First Aid: Paediatric First Aid Course, you will be able to pursue trendy and in-demand jobs related to this Paediatric First Aid: Paediatric First Aid Course.

First Aid : Paediatric First Aid - CPD Accredited
Delivered Online On Demand22 hours
£12

Disability Awareness & Inclusion Training

By IOMH - Institute of Mental Health

Overview of Disability Awareness & Inclusion Training Basics In an increasingly diverse and inclusive workplace, understanding and accommodating people with disabilities is essential for any organisation that values equal opportunities and a thriving work environment. This comprehensive Disability Awareness & Inclusion Training program provides participants with a deep understanding of disabilities, their impact on individuals, and the legal and ethical frameworks that govern disability inclusion in the workplace. According to the Office for National Statistics (ONS), 14.1 million people in the UK have a disability, representing 20.4% of the population. This number is expected to rise as the population ages. Despite this significant proportion, people with disabilities are still underrepresented in the workforce. The ONS reports that only 52.2% of people with disabilities are employed, compared to 83.1% of people without disabilities. This presents a significant opportunity for businesses to tap into a largely untapped talent pool and skills. By embracing Disability Awareness & Inclusion Training, organisations can gain a competitive advantage, enhance their reputation, and foster a more diverse and productive work environment. Upon completion of this Disability Awareness & Inclusion Training, participants will be able to learn about: Define disability and identify different types of disabilities. Understand the legal and ethical frameworks governing disability inclusion in the workplace. Apply the social model of disability to understand the barriers faced by people with disabilities. Identify and address attitudinal and environmental barriers that hinder disability inclusion. Implement effective communication strategies when interacting with people with disabilities. Contribute to creating an inclusive workplace that values and accommodates people with disabilities. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Disability Awareness & Inclusion Training course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Disability Awareness & Inclusion Training is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Disability Awareness & Inclusion Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Disability Awareness & Inclusion Training Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Concept of Disabilities and Inclusion Concept of Disabilities and Inclusion 00:12:00 Module 02: Disability and The Law Disability and The Law 00:11:00 Module 03: Models of Disability Models of Disability 00:11:00 Module 04: General Duties of Employers and Workers' Representatives General Duties of Workers' Representatives 00:08:00 Module 05: Ensuring Health and Safety for Disabled People Ensuring Health and Safety for Disabled People 00:16:00 Module 06: Managing Workers with Disabilities Managing Workers with Disabilities 00:11:00 Module 07: Effective Communication Strategies with Disabled People Effective Communication Strategies with Disabled People 00:09:00 Module 08: Recruiting People with Disabilities Recruiting People with Disabilities 00:12:00 Module 09: Promotion Promotion 00:09:00 Module 10: Creating An Inclusive Workplace Creating an Inclusive Workplace 00:13:00

Disability Awareness & Inclusion Training
Delivered Online On Demand1 hour 52 minutes
£11

Diploma in Sustainable Energy

By IOMH - Institute of Mental Health

Energy crisis is a key problem around the world. To mitigate this problem, the world is heading towards sustainable energy, where the source of energy is reusable and produces less or no greenhouse gases. This course is proper to complete in a very short time, and you will be able to know all the fundamentals of sustainable energy. The reason behind the energy crisis is the extreme dependency on fossil fuels. Fossil fuels such as crude oil, coal, and natural gas are diminishing, and extraction of them from their sources is getting hard and expensive day by day. All of this is causing a fuel crisis and leading the world towards a global economic crisis. The implementation of sustainable energy is the need of time. Sustainable energy includes solar, wave, wind, bioenergy, geothermal energy, etc. These are also known as renewable energy or green energy. To be a part of the most attractive and dynamic field of sustainable energy, this course can help you to build a firm base. This comprehensive course has dedicated modules regarding solar energy, wind energy, bioenergy, geothermal energy, etc. After completing this bundle course, you will be able to: Describe the concepts of sustainable energy. Understand solar thermal and photovoltaics. Define the concepts of bioenergy, wind, tide, and geothermal energy. Understand the concepts of renewable energy and sustainable development. Get an idea about the future of sustainable energy in the UK. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Diploma in Sustainable Energy course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Diploma in Sustainable Energy is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Diploma in Sustainable Energy course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Diploma in Sustainable Energy Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Diploma in Sustainable Energy Module 01: An Introduction to Sustainable Energy Module 01: An Introduction to Sustainable Energy 00:17:00 Module 02: Solar Energy: Thermal Module 02: Solar Energy: Thermal 00:15:00 Module 03: Solar Energy: Photovoltaics Module 03: Solar Energy: Photovoltaics 00:20:00 Module 04: Wind Energy Module 04: Wind Energy 00:27:00 Module 05: Bioenergy Module 05: Bioenergy 00:26:00 Module 06: Geothermal Energy Module 06: Geothermal Energy 00:22:00 Module 07: Tidal Energy Module 07: Tidal Energy 00:23:00 Module 08: Environmental Impacts: A Global and Regional Assessment Module 08: Environmental Impacts: A Global and Regional Assessment 00:24:00 Module 09: Renewable Energy and Sustainable Development Module 09: Renewable Energy and Sustainable Development 00:22:00 Module 10: The Future of Renewable Energy in the UK into the 2020s and Beyond Module 10: The Future of Renewable Energy in the UK into the 2020s and Beyond 00:20:00 Optional Assignment Optional Assignment - Diploma in Sustainable Energy 00:00:00

Diploma in Sustainable Energy
Delivered Online On Demand3 hours 36 minutes
£11

Family Support Worker - CPD Certified Course

By One Education

Supporting families through challenging times requires not only compassion but a clear understanding of the dynamics that shape family life. Our Family Support Worker course is designed to provide you with the essential knowledge and confidence to assist families effectively in a variety of settings. Delivered entirely online, this course allows you to develop your expertise at your own pace, fitting around your lifestyle without the need for physical attendance. Whether you are aiming to enter a new sector or strengthen your current role, this course lays a solid foundation in family welfare, safeguarding, and communication techniques. This CPD-certified programme is tailored to those who wish to make a positive difference by understanding the needs of families and offering appropriate support strategies. With a focus on theory, legislation, and ethical considerations, you’ll gain insight into the crucial aspects of family support work. The content is engaging, straightforward, and crafted to keep you interested while ensuring practical knowledge that enhances your professional profile. It’s the ideal choice for anyone seeking a respected qualification that fits seamlessly into a busy schedule. Learning Outcomes of the Family Support Worker - CPD Certified Training: Understand the importance and necessity of Family Support Work Know the full range of UK laws and regulations that protect families Become aware of the issues that can harm a family unit and drive people apart Gain the ability to resolve issues and bring family members together Learn the opportunities that exist for Support Workers in Social Care Fully understand the reasons why individuals in a family become vulnerable Obtain safeguarding abilities to protect family members Acquire the ability to revive and develop failing relationships in a family The course is developed after thorough research and expertise from seasoned professionals. Having prior learning is extremely helpful if you aim to enter the Health and Care sector as a beginner. This will be delivered exclusively through our online platform, where you completely control your learning experience. You can go through the modules and study materials at your own pace without any restrictions. And you'll receive a recognised certificate as proof of your newly acquired or improved knowledge and skills. Take a step towards reaching your true potential by enrolling in this Family Support Worker - CPD Certified Training! Assist and protect vulnerable or troubled families by training to become a valued Support Worker with this comprehensive course. By studying with us, you'll gain the appropriate skills and knowledge to assess and engage with family units currently experiencing financial or emotional distress. Each of our online modules has been compiled by professionals to actively educate you in all the needed requirements to be a sought-after commodity in the UK Social Care system. In completing this package, you will gain new enlightenment about the needs and problems in society for families in terms of physical hardship, economic security, sickness, and mental health. As a result, you will know how to resolve these issues feasibly and safeguard individuals who are assessed as vulnerable. You will also be taught the UK laws and legislation that protect families. Support UK Social Care and enrol with us today. Course Curriculum: Module 01: Introduction to Family Support Work Module 02: Legislation, Policy and Guidance Module 03: Solving Family Issues - Part 1 Module 04: Solving Family Issues - part 2 Module 05: Safeguarding - Assessing need and providing help (Part 1) Module 06: Safeguarding - Assessing Need and Providing Help (Part 2) Module 07: Building Relationships Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Family Support Worker - CPD Certified training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Family Support Worker - CPD Certified training. Certificates Certificate of completion Digital certificate - £9 Certificate of completion Hard copy certificate - £15 CPD Certification Service Accredited Certification Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

Family Support Worker - CPD Certified Course
Delivered Online On Demand5 hours
£12

Understand Customers Needs and Online Behaviours - Online Course

3.0(2)

By Alpha Academy

The Understand Customers’ Needs and Online Behaviours course helps you connect with customers in a better way. You will learn how people think, act, and respond when they interact with businesses, especially online. The course covers communication skills, body language, and telephone manners, so you can give customers the best service. Whether you're selling something, helping someone, or just want to improve your customer skills, this course makes it easy. Course Curriculum ✓ Module 01: Basic Communication Skills ✓ Module 02: Advance Communication (I) ✓ Module 03: Advance Communication (II) ✓ Module 04: Telephone Etiquette ✓ Module 05: Body Language and Effective Communication Learning Outcomes Understand the basics of clear and polite communication. Learn advanced communication skills for real situations. Improve your listening and response techniques. Build strong customer relationships. Use telephone etiquette to make good impressions. Understand how to read and use body language. Respond better to online and in-person customer needs. Know what influences customer actions online. Handle different customer types with confidence. Communicate clearly and calmly under pressure. Who is this course for? This course is perfect for anyone who works with customers or wants to improve their communication. It’s great for people in sales, customer service, support, hospitality, or anyone who deals with clients online or by phone. If you want to understand people better and respond the right way, this course is for you. Eligibility Requirements You don’t need any past training to take this course. If you are willing to learn and improve how you talk and listen, you’re ready to begin. Career Path After finishing this course, you can work in many customer-focused roles. These include customer service advisor, support representative, sales assistant, call centre worker, or hospitality staff. You can also use these skills in marketing, retail, or any job that needs strong communication. (Learn more about this online course)

Understand Customers Needs and Online Behaviours - Online Course
Delivered Online On Demand4 hours
£9.99

Email Writing Online Course

3.0(2)

By Alpha Academy

Course Overview Email is a widespread form of communication. But certain etiquette must be maintained in emails, especially for work emails. However, many of us struggle to express ourselves well in emails or maintain a formal tone. This Email Writing Training course was designed to assist you with this challenge. You won’t have to worry about your writing skills if you take this Email Writing Training course. So, enrol in our Email Writing Training course and be able to email your boss or professor with confidence. This Email Writing Training course excellently demonstrates the process and methods of writing a proper email. After taking this course, you will learn how to manage your inbox, format your content, adhere to expected email etiquette, avoid potentially offensive language, and keep to an appropriate style. Moreover, you will be taught how to deliver and forward messages and attach pictures and documents to the inbox. Join our Email Writing Training course and improve your email communication. Learning Outcomes After completing this Email Writing Training course, learners will be able to: Acknowledge the importance of efficient email communication and some traits of a good email Improve your ability to write fantastic emails by learning the fundamentals Be able to create excellent emails for everyday use Get some exclusive tips and tricks to write formal emails flawlessly Avoid having an unorganised inbox by effectively managing your email Utilise a variety of techniques to make your e-mail look more appealing and professional Assessment and Certification At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career path: Whether you are a student or an employee who needs to send emails daily, join this Email Writing Training course to enhance your writing skills. After you finish this course, you will be able to write a perfect email and be able to shine in any position: Primary School Teacher Professor HR manager Consultant Content and copywriting executive Content Editor

Email Writing Online Course
Delivered Online On Demand4 hours
£9.99

Psychology Online Course

3.0(2)

By Alpha Academy

The Psychology Online Course gives you a clear and simple way to understand how people think, feel and act. You will learn how the brain works, how we grow and change, and how our thoughts and feelings shape our lives. This course covers many key areas in psychology, including personality, emotions, stress, behaviour, learning, and mental health. With easy-to-follow lessons, you will gain useful knowledge to understand yourself and others better. Whether you want to build a career in psychology or just learn more about the mind, this course gives you the tools to start. Course Curriculum ✓ Module 01: The Foundation of Psychology ✓ Module 02: Different Approaches of Psychology ✓ Module 03: Biological Psychology ✓ Module 04: Behavioral Psychology ✓ Module 05: Developmental Psychology: How Children Become Adults ✓ Module 06: Social Psychology ✓ Module 07: Emotions in Terms of Psychology ✓ Module 08: Motivation: Why Do We Do What We Do? ✓ Module 09: Dealing with Stress and Anxiety ✓ Module 10: Personality: Psychological Factors That Make You an Individual ✓ Module 11: Perception, Sensation and Love ✓ Module 12: Learning: Understanding Acquired Behavior ✓ Module 13: Thinking: Exploring Mental Life ✓ Module 14: Intelligence: In Pursuit of Rational Thought and Effective Action ✓ Module 15: Atypical Behaviors from a Psychological Perspective ✓ Module 16: Mood Disorders ✓ Module 17: Eating Disorders ✓ Module 18: Personality Disorders ✓ Module 19: Research Methods ✓ Module 20: Psychological Assessments ✓ Module 21: Ethical Issues in Psychological Assessments Learning Outcomes Understand the basics of psychology and its main ideas. Learn how the brain and body affect how we think and act. Know how people grow and develop through life. Explore why we feel emotions and what they mean. Understand what motivates people to do what they do. Learn how stress and anxiety affect the mind and body. See how people learn, remember, and think. Get to know different types of mental health problems. Learn how psychologists study people and collect data. Understand the rules and ethics in psychological testing. Who is this course for? This course is ideal for anyone interested in how the mind works. It suits students, support workers, teachers, carers, and people who want to learn psychology for personal growth or future study. You do not need any previous background in psychology to join. Eligibility Requirements You should have a good understanding of written English. No prior knowledge of psychology is needed, just a keen interest in human behaviour and mental health. Career Path After finishing this course, you can explore roles such as mental health support worker, teaching assistant, youth worker, human resources assistant, or continue into further study in psychology or counselling. It also helps in any job that involves working with people and understanding behaviour. (Learn more about this online course)

Psychology Online Course
Delivered Online On Demand8 hours
£9.99

CCTV Operator Training Course

By IOMH - Institute of Mental Health

Overview The importance of CCTV operations cannot be overstated in today's security landscape. With millions of CCTV cameras actively monitoring public and private spaces across the UK, CCTV operators play a crucial role in maintaining public safety and protecting property. These systems are instrumental in deterring crime, providing valuable evidence for investigations, and ensuring swift responses to incidents. Our CPD Certified CCTV Operator Training course is designed to equip you with the essential skills and knowledge needed for this pivotal role. You will learn about the operational requirements and technical aspects of CCTV systems, mastering the art of monitoring live feeds and effectively managing surveillance equipment. Understanding and adhering to data protection regulations is also a key focus, ensuring all monitoring activities are conducted ethically and legally. Whether you are starting your career or aiming to advance in security, this course offers a comprehensive foundation. Gain the expertise to contribute confidently to safety and security initiatives, becoming an integral part of the surveillance workforce. Join us and make a difference in the field of CCTV operations today. Become proficient in CCTV Operator Training - CPD Certified by grasping all the essential knowledge from our top-quality course step by step. Enrol now to ensure that your CCTV Operator Training - CPD Certified mastery is not limited to only conceptual frameworks! This CCTV Operator Training - CPD Certified will assist you in standing out from the crowd and being more efficient in your chosen area of expertise. Furthermore, if you require assistance with the CCTV Operator Training - CPD Certified, we will provide experts who will support and guide you. So, add this CCTV Operator Training - CPD Certified to your cart and boost your personal and career development. In this CCTV Operator Training - CPD Certified, you will: Sharpen your skills to help you advance your career. Acquire a comprehensive understanding of various related topics and tips from industry experts. Learn in-demand knowledge and skills in high demand among UK employers, which will help to kickstart your CCTV Operator Training - CPD Certified career. Enrolling in the CCTV Operator Training - CPD Certified can assist you in getting into your desired career faster than you ever imagined. So, without further ado, start now! Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the CCTV Operator course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? Security specialists are looking to specialise in CCTV monitoring. Individuals interested in becoming CCTV operators. Existing CCTV operators seeking to expand their skills. Business owners and managers are overseeing CCTV systems. Anyone needing to comply with CCTV data protection laws. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the CCTV Operator course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path CCTV Operator - £18K to £22K per year Security Officer - £19K to £25K per year Surveillance Officer - £20K to £28K per year Security Manager - £35K to £55K per year Private Investigator - £20K to £50K per year Course Curriculum Module 01: Operational Requirement Operational Requirement 00:12:00 Module 02: CCTV Operator Skills And Ability CCTV Operator Skills And Ability 00:11:00 Module 03: Basics Of CCTV Basics Of CCTV 00:10:00 Module 04: Technical Guidance Technical Guidance 00:09:00 Module 05: Monitoring CCTV Cameras Monitoring CCTV Cameras 00:10:00 Module 06: Watch Surveillance Watch Surveillance 00:09:00 Module 07: Data Protection Regulations Data Protection Regulations 00:10:00 Module 08: Job Requirements Of A CCTV Operator Job Requirements Of A CCTV Operator 00:10:00

CCTV Operator Training Course
Delivered Online On Demand1 hour 21 minutes
£11