4838 Essential Skills courses

Register on the Customer Services Supervisor today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Customer Services Supervisor is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Customer Services Supervisor Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Customer Services Supervisor, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:23:00 Module 02: CRM Fundamentals CRM Fundamentals 00:23:00 Module 03: CRM Strategies CRM Strategies 00:36:00 Module 04: CRM Databases CRM Databases 00:22:00 Module 05: Deepening Customer Relationship Deepening Customer Relationship 00:25:00 Module 06: Handling Customer Complaints Handling Customer Complaints 00:21:00 Module 07: Essential Skills in Supervision Essential Skills in Supervision 00:30:00 Module 08: Communication Skill Development Communication Skill Development 00:23:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

FREE Certification:QLS Endorsed + CPD Accredited | Instant Access | Round-the-Clock Tutor Support | All-Inclusive Cost

Are you ready to excel as a Personal Assistant? Our comprehensive training program is designed to equip you with the essential skills and knowledge needed to thrive in this dynamic role. Whether you're new to the field or looking to enhance your existing skills, our modules cover everything from basic administrative tasks to advanced management techniques. Key Features: CPD Certified Developed by Specialist Lifetime Access In this Personal Assistant Training course, learners will gain essential skills to excel in administrative roles. They will develop proficiency in managing meetings and conferences, handling business communications effectively through phone and writing skills, and providing excellent customer service. The course teaches organizational skills crucial for maintaining efficient workflows, including planning, scheduling, and managing petty cash and invoicing. Learners will also understand the importance of maintaining records and filing systems accurately, reflecting high standards of professionalism and ethics. They will learn how to represent their employers professionally and manage time effectively, ensuring tasks are completed efficiently. Additionally, the course covers arranging travel and handling mail services, equipping learners with comprehensive skills needed to support executives and manage office operations smoothly. Course Curriculum Module 01: Introduction to Personal Assistant Module 02: Introduction to Reception and Receptionist Module 03: Organising Meetings and Conferences Module 04: Business Telephone Skills Module 05: Business Writing Skills Module 06: Communication Skills Module 07: Customer Service Module 08: Effective Planning and Scheduling Module 09: Invoicing and Petty Cash Module 10: Mail Services and Shipping Module 11: Organisational Skills Module 12: Professional Conduct and Ethics of Paralegals Module 13: Record Keeping and Filing Systems Module 14: Representing Your Boss and Company Module 15: Time Management Module 16: Travel Arrangements Learning Outcomes: Describe the role of a Personal Assistant and Receptionist efficiently. Manage meetings and conferences effectively using appropriate organizational skills. Demonstrate proficiency in business telephone and writing etiquette. Apply effective communication and customer service techniques in professional settings. Utilize planning, scheduling, and time management skills optimally. Execute travel arrangements and manage record keeping with accuracy and confidentiality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Personal Assistant Training 4:47:50 1: Module 01: Introduction to Personal Assistant 10:33 2: Module 02: Introduction to Reception and Receptionist 14:09 3: Module 03: Organising Meetings and Conferences 17:13 4: Module 04: Business Telephone Skills 10:58 5: Module 05: Business Writing Skills 27:05 6: Module 06: Communication Skills 16:12 7: Module 07: Customer Service 09:54 8: Module 08: Effective Planning and Scheduling 34:18 9: Module 09: Invoicing and Petty Cash 18:19 10: Module 10: Mail Services and Shipping 17:07 11: Module 11: Organisational Skills 17:07 12: Module 12: Professional Conduct and Ethics of Paralegals 15:03 13: Module 13: Record Keeping and Filing Systems 17:28 14: Module 14: Representing Your Boss and Company 24:05 15: Module 15: Time Management 23:05 16: Module 16: Travel Arrangements 14:14 17: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring to work as Personal Assistants or Receptionists. Professionals seeking to enhance their administrative and organizational skills. Graduates preparing for roles in business support and office management. Career changers interested in administrative careers in various industries. Anyone wanting to develop comprehensive office and administrative competencies. Career path Receptionist Executive Assistant Administrative Officer Office Manager Events Coordinator Travel Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

***24 Hour Limited Time Flash Sale*** The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Office skills are in high demand in the UK, with 9 in 10 middle-skill jobs requiring digital skills like Word and Excel. Do you have gaps when it comes to building spreadsheets, presentations, and working with databases? This The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access bundle can help fill those gaps. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access Career Bundle: Course 01: MS Word Diploma Course 02: Microsoft Excel Level 3 Course 03: PowerPoint Diploma Course 04: Microsoft Excel: Automated Dashboard Using Advanced Formula, VBA, Power Query Course 05: Microsoft Excel: Excel Sheet Comparison with VBA Course 06: Microsoft Excel: Master Power Query in 120 Minutes! Course 07: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! Course 08: Excel Pivot Tables Course 09: Proofreading & Copyediting Course 10: Complete Microsoft Power BI 2021 Course 11: Excel Pivot Tables, Pivot Charts, Slicers, and Timelines Course 12: Excel Must know Formulas and Functions Course 13: Outlook Tips and tricks Course 14: The Complete Microsoft Outlook Masterclass Course 15: Excel Vlookup, Xlookup, Match and Index Course 16: Microsoft Access Tables and Queries Course 17: Excel PowerQuery and PowerPivot Course 18: Excel spreadsheet for Beginner Course 19: Microsoft Teams Course 20: Data Analysis in Microsoft Excel Complete Training Course 21: Office Skills and Administration Management Diploma Course 22: PowerBI Formulas Course 23: Data Protection and Data Security Level 2 Course 24: Microsoft Access Complete Course (Beginner, Intermediate, Advanced) Course 25: Document Control Course 26: Planning & Control Using Microsoft Project 2013, 2016 & 2019 Course 27: Excel Data Analysis Course 28: Touch Typing Essentials Course 29: Microsoft Access Databases Forms and Reports Course 30: New Functions in Microsoft Excel 2021 With The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Learning Outcomes of Ms Word, Ms Excel, Powerpoint & Access Master advanced formulas and functions in Microsoft Excel. Create automated dashboards using Excel, VBA, and Power Query. Design compelling presentations with Microsoft PowerPoint. Utilize Microsoft Word for professional document preparation. Analyze data efficiently with Excel Pivot Tables and Charts. Optimize email management with Microsoft Outlook tips and tricks. Don't let this opportunity pass you by. Enrol in The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access today and take the first step towards achieving your goals and dreams. Why buy this The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access? Free CPD Accredited Certificate upon completion of The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access Get a free student ID card with The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access Lifetime access to the The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access course materials Get instant access to this The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access course Learn The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access from anywhere in the world 24/7 tutor support with the The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access course. Start your learning journey straightaway with our The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access Training! The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access course. After passing the The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access course is ideal for: Students seeking mastery in The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access Professionals seeking to enhance The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access skills Individuals looking for a The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access-related career. Anyone passionate about The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access Requirements This The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access doesn't require prior experience and is suitable for diverse learners. Career path This The Ultimate Guide: Ms Word, Ms Excel, Powerpoint & Access bundle will allow you to kickstart or take your career in the related sector to the next stage. Admin Assistant Data Analyst Business Analyst Marketing Manager Project Manager Entrepreneur Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

***24 Hour Limited Time Flash Sale*** Level 2 Certificate in Dignity & Safeguarding in Adult Health and Social Care Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Level 2 Certificate in Dignity & Safeguarding in Adult Health and Social Care Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Level 2 Certificate in Dignity & Safeguarding in Adult Health and Social Care bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Level 2 Certificate in Dignity & Safeguarding in Adult Health and Social Care Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Level 2 Certificate in Dignity & Safeguarding in Adult Health and Social Care Career Bundle: Course 01: Level 2 Certificate in Dignity & Safeguarding in Adult Health and Social Care Course 02: Safeguarding - CPD Accredited Training Course 03: Safeguarding Adults Level 1 Course 04: Person-centred Practice in Adult Care Course 05: Senior Adult Care Support Worker Course 06: Supervision in Adult Care Course 07: Preparing to Work in Adult Social Care Course 08: End-of-Life Care and Support Diploma Course 09: Basic Cardiac (Heart) Care Course Course 10: Basic Life Support Course 11: Ambulance Care Assistant Course 12: Emergency Care Assistant - (First Aid) Course 13: Diploma in Phlebotomy - Level 4 Course 14: Infection Control & Medicine Handling Course 15: Safety & Precautions in Medication Management Course 16: Oxygen First Aid Training - Online Course Course 17: EDI in Adult Care Course 18: Pain Management Course 19: Clinical Governance in Adult Care Course 20: Research in Adult Care Course 21: Dementia Care(Attitudes, Awareness and Prevention) Course 22: Diabetes Awareness Training Course 23: Psychology of Anxiety and Stress Course 24: Positive Mental Health Awareness Course 25: Mental Health Nursing Course 26: Compassion Focused Therapy Course 27: Diet and Nutrition Diploma Course 28: Healthcare GDPR Training Course 29: Mandatory Training For Care Assistants & Care Staff Course 30: Risk Management in Adult Care With a Level 2 Certificate in Dignity & Safeguarding in Adult Health and Social Care, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Level 2 Certificate in Dignity & Safeguarding in Adult Health and Social Care today and take the first step towards achieving your goals and dreams. Why buy this Level 2 Certificate in Dignity & Safeguarding in Adult Health and Social Care? Free CPD Accredited Certificate upon completion of Level 2 Certificate in Dignity & Safeguarding in Adult Health and Social Care Get a free student ID card with Level 2 Certificate in Dignity & Safeguarding in Adult Health and Social Care Lifetime access to the Level 2 Certificate in Dignity & Safeguarding in Adult Health and Social Care course materials Get instant access to this Level 2 Certificate in Dignity & Safeguarding in Adult Health and Social Care course Learn Level 2 Certificate in Dignity & Safeguarding in Adult Health and Social Care from anywhere in the world 24/7 tutor support with the Level 2 Certificate in Dignity & Safeguarding in Adult Health and Social Care course. Start your learning journey straightaway with our Level 2 Certificate in Dignity & Safeguarding in Adult Health and Social Care Training! Level 2 Certificate in Dignity & Safeguarding in Adult Health and Social Care premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Level 2 Certificate in Dignity & Safeguarding in Adult Health and Social Care is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Level 2 Certificate in Dignity & Safeguarding in Adult Health and Social Care course. After passing the Level 2 Certificate in Dignity & Safeguarding in Adult Health and Social Care exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 2 Certificate in Dignity & Safeguarding in Adult Health and Social Care course is ideal for: Students seeking mastery in Level 2 Certificate in Dignity & Safeguarding in Adult Health and Social Care Professionals seeking to enhance Level 2 Certificate in Dignity & Safeguarding in Adult Health and Social Care skills Individuals looking for a Level 2 Certificate in Dignity & Safeguarding in Adult Health and Social Care-related career. Anyone passionate about Level 2 Certificate in Dignity & Safeguarding in Adult Health and Social Care Requirements This Level 2 Certificate in Dignity & Safeguarding in Adult Health and Social Care doesn't require prior experience and is suitable for diverse learners. Career path This Level 2 Certificate in Dignity & Safeguarding in Adult Health and Social Care bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

***24 Hour Limited Time Flash Sale*** Level 2 Certificate in Prevention and Control of Infection in Health Care Settings Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Level 2 Certificate in Prevention and Control of Infection in Health Care Settings Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Level 2 Certificate in Prevention and Control of Infection in Health Care Settings bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Level 2 Certificate in Prevention and Control of Infection in Health Care Settings Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Level 2 Certificate in Prevention and Control of Infection in Health Care Settings Career Bundle: Course 01: Prevention and Control of Infection in Health Care Settings Course 02: Causes & Spread of Infection Course 03: Infection Control & Medicine Handling Course 04: Infection Control Course Course 05: Phlebotomy & Venipuncture Diploma Level 3 with Infection Control, Anatomy and Physiology Course 06: Catheterisation Training for Nurse/Carer Course 07: Personal Hygiene Course Course 08: Diploma in Dental Hygiene Awareness at QLS Level 4 Course 09: Diploma of Dental Assisting (Online) Course 10: Food Hygiene Level 3 Training Course 11: Paediatrician Course 12: Epidemiology Course 13: Epidemic and Pandemic: Awareness & Safety Course Course 14: COVID-19 Critical Care: Understanding and Application Course 15: Personal Protective Equipment (PPE) Course 16: Medical Law Course 17: Medical Transcription Course 18: Dermatology Course 19: Manicure and Pedicure Course 20: Preventing Contamination in the Laboratory Course 21: Cleaning, Decontamination and Waste Management Course 22: Asbestos Surveying & Management Training Course 23: Spill Management Training Course 24: COSHH Course 25: Process Improvement: How to Reduce Waste Course 26: Environment Management Course Course 27: Piping & Instrumentation Diagram (P&ID) Course 28: Chemical Hygiene and Engineering Course 29: Cleaning Assistant Course 30: Housecleaning With a Level 2 Certificate in Prevention and Control of Infection in Health Care Settings, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in the Level 2 Certificate in Prevention and Control of Infection in Health Care Settings today and take the first step towards achieving your goals and dreams. Why buy this Level 2 Certificate in Prevention and Control of Infection in Health Care Settings? Free CPD Accredited Certificate upon completion of Level 2 Certificate in Prevention and Control of Infection in Health Care Settings Get a free student ID card with Level 2 Certificate in Prevention and Control of Infection in Health Care Settings Lifetime access to the Level 2 Certificate in Prevention and Control of Infection in Health Care Settings course materials Get instant access to this Level 2 Certificate in Prevention and Control of Infection in Health Care Settings course Learn Level 2 Certificate in Prevention and Control of Infection in Health Care Settings from anywhere in the world 24/7 tutor support with the Level 2 Certificate in Prevention and Control of Infection in Health Care Settings course. Start your learning journey straightaway with our Level 2 Certificate in Prevention and Control of Infection in Health Care Settings Training! Level 2 Certificate in Prevention and Control of Infection in Health Care Settings premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Level 2 Certificate in Prevention and Control of Infection in Health Care Settings is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Level 2 Certificate in Prevention and Control of Infection in Health Care Settings course. After passing the Level 2 Certificate in Prevention and Control of Infection in Health Care Settings exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 2 Certificate in Prevention and Control of Infection in Health Care Settings course is ideal for: Students seeking mastery in Level 2 Certificate in Prevention and Control of Infection in Health Care Settings Professionals seeking to enhance Level 2 Certificate in Prevention and Control of Infection in Health Care Settings skills Individuals looking for a Level 2 Certificate in Prevention and Control of Infection in Health Care Settings-related career. Anyone passionate about Level 2 Certificate in Prevention and Control of Infection in Health Care Settings Requirements This Level 2 Certificate in Prevention and Control of Infection in Health Care Settings doesn't require prior experience and is suitable for diverse learners. Career path This Level 2 Certificate in Prevention and Control of Infection in Health Care Settings bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

The guided imagery and visualisation techniques you will learn on this workshop are essential for helping people successfully overcome depression, addictions, anxiety and more…. Accredited CPD Certificate : 6 hours Length 1 day (9.30am - 4.00pm) Why take this course This new workshop delves deeper into this essential therapeutic skill’s power and flexibility – you will learn a variety of guided imagery techniques that are highly effective at helping people move on from problem behaviours, reframe life circumstances, lower emotional arousal, make therapeutic lifestyle changes, increase resilience and more. Building on the skills learnt on Guided Imagery and Visualisation for therapeutic change (‘Day 1’), this second workshop focuses specifically on the techniques that allow clients to move forward from depression, overcome anxiety and combat addiction. We also look at how to introduce helpful new understandings to clients in a way that overcomes resistance. Strong emotions focus and lock attention keeping people trapped or stuck – so this hands-on training also gives you the opportunity to further develop your therapeutic abilities to help people rehearse in their imagination any desired change to their behaviours and/or feelings, which dramatically increases the likelihood of those changes taking place in ‘real life’, and then being maintained in the future. Guided imagery, as taught on Day 1 is one of the most powerful psychotherapeutic tools available to us; Day 2 will allow you to develop your ability to use it flexibly and successfully in a range of different client presentations. These are essential skills to have in your therapeutic ‘toolkit’. * Please Note: counter-conditioning was previously taught on our pre-2023 Stopping Addictions workshop. Ros has a lovely delivery style that’s very inspiring and left me with so many ideas going forward...MARY FLYNN, GUIDED IMAGERY AND VISUALISATION FOR THERAPEUTIC CHANGE What will you learn How to use the brain’s powerful internal ‘reality generator’ to enable clients to make desired change in their lives Invaluable ways to enable a client to approach situations with confidence and overcome situational anxiety Powerful ways of using this skill to help a client take the ‘first steps’ out of depression An effective technique (counter-conditioning*) which increases likelihood of success when working with clients struggling with addiction Understanding of how to use guided imagery effectively when supporting a client with behaviour change of any kind The use of metaphor within guided imagery; how to craft powerful extended metaphors which take into account a client’s individual model of reality Training and practice in using these techniques Greater confidence in working flexibly with this technique so as to respect each individual client’s model of reality Powerful ways to introduce helpful ideas to a resistant client without breaking rapport Supervised practice in specific techniques for work with a range of presentations How to use healing trance states to reframe difficult life circumstances and build hope using the client’s own resources Specific techniques that can be used to manage pain, or work with anxiety or any other strong state of distress Increased understanding of trance states and their role in everyday life A scientifically-sound knowledge of why the various techniques and skills you will gain are so valuable A range of ways to help people improve their performance – sports, public speaking etc. The opportunity to experience for yourself specific new techniques within guided imagery and visualisation Dates and venues Good to know To attend this course you need to have plenty of experience in using guided imagery and visualisation for relaxing clients or to have completed our Guided Imagery and visualisation for therapeutic change (Day 1) course. (If you are taking the HG Diploma, you will need to attend both days, as both count towards Part 1 of the Human Givens Diploma.) The additional skills you will learn on this second day are introduced on the following courses as integral to effective treatment for the conditions they cover: Stopping Addictions: effective treatment and recovery How to Lift Depression Overcoming Self-harm Please note: The counter-conditioning technique was previously taught on our ‘Stopping Addictions’ workshop. This changed from January 2023. Course Programme The ‘Guided Imagery and Visualisation Additional Techniques’ course starts at 9.30am and runs until 4.00pm. From 8.30am Registration (Tea and coffee served until 9.25am) 9.30am Reality Generator: a powerful way of rehearsing new behaviours and feelings 11.00am Discussion over tea/coffee 11.30am Introducing new, more helpful patterns and overcoming resistance 1.00pm Lunch (included) 1.45pm Working with addiction and behaviour change 2.45pm Discussion over tea/coffee 3.00pm Working with addiction and behaviour change – continued 4.00pm Day ends Who is this course suitable for? Anyone who has already attended Guided Imagery and Visualisation for Therapeutic Change (Day 1) or who has experience in using guided imagery and visualisation to induce a relaxed state in their clients Anyone, with the above skills, who wants to help people effectively and for the long-term, particularly those working in mental and physical healthcare, or with addictions or self harm Psychotherapists, counsellors and mental health workers (who also have the above skills) who work with a wide range of conditions and would like to ensure long-term behaviour change Trained hypnotherapists looking to add these techniques to their existing skillset. This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

In this video course, you'll explore the field of web and digital analytics. You'll learn about the various roles in digital analytics and discover the skills and education you need to get into these roles.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Learn how to build a positive public image and attract your target market by enrolling in our expertly designed Level 3- Public Relation Course. This course educates you on precise concepts to build mutually beneficial relations between a company and the public to manage and maintain its reputation. Through this course, you will get equipped with a range of developed skills to maintain and manipulate public opinion in various ways. We will train you to develop effective public relations strategies and campaigns to promote great information flow within your organization. Brace yourself for success in a variety of professional fields by enrolling today! Level 3- Public Relation Course has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. This Bundle Consists of the following Premium courses: Course 01: Level 3- Public Relation Course Course 02: Customer Relationship Management Course 03: Media and Public Relations Course 04: Telesales Executive Training Course 05: Sales: Psychology of Customers Course 06: Facilities Management Level 3 Course 07: Online Meeting Management Course 08: Effective Communication Skills Diploma Course 09: The Formula to Talk with Strangers Course 10: Public Speaking and Presentation Skill Course Course 11: Touch Typing Essential Skills Level 3 So, enrol now to advance your PR: Public Relation career! How will I get my Certificate? After successfully completing the PR: Public Relation course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your PR: Public Relation expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum: Course 01: Level 3- Public Relation Course Introduction Concepts Management and Organisation of Public Relations Public Relations Tactics and Research Major Fields of Public Relations Practice Part I Major Fields of Public Relations Practice Part II Social Media and PR Crisis management Ethics & Professionalism in Public Relations Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Media and Public Relations Module One: Networking for Success (I) Module Two: Networking For Success (II) Module Three: The Meet and Greet Module Four: Dressing for Success Module Five: Writing Module Six: Setting Goals Module Seven: Media Relations Module Eight: Issues and Crisis Communication Planning Module Nine: Social Media (The PR Toolkit) Module Ten: Employee Communications CPD 110 CPD hours / points Accredited by CPD Quality Standards Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.