Aligned with the AIGP certification program, AI Governance Professionalâ¯Training is for professionals tasked with implementing AI governance and risk management in their organizations. It provides baseline knowledge and strategies for responding to complex risks associated with the evolving AI landscape. This training meets the rapidly growing need for professionals who can develop, integrate and deploy trustworthy AI systems in line with emerging laws and policies. About This Course This training teaches critical artificial intelligence governance concepts that are also integral to the AIGP certification exam. While not purely a 'test prep' course, this training is appropriate for professionals who plan to certify, as well as for those who want to deepen their AI governance knowledge. Both the training and the exam are based on the same body of knowledge. Module 1: Foundations of artificial intelligence Defines AI and machine learning, presents an overview of the different types of AI systems and their use cases, and positions AI models in the broader socio-cultural context. Module 2: AI impacts on people and responsible AI principles Outlines the core risks and harms posed by AI systems, the characteristics of trustworthy AI systems, and the principles essential to responsible and ethical AI. Module 3: AI development life cycle Describes the AI development life cycle and the broad context in which AI risks are managed. Module 4: Implementing responsible AI governance and risk management Explains how major AI stakeholders collaborate in a layered approach to manage AI risks while acknowledging AI systems' potential societal benefits. Module 5: Implementing AI projects and systems Outlines mapping, planning and scoping AI projects, testing and validating AI systems during development, and managing and monitoring AI systems after deployment. Module 6: Current laws that apply to AI systems Surveys the existing laws that govern the use of AI, outlines key GDPR intersections, and provides awareness of liability reform. Module 7: Existing and emerging AI laws and standards Describes global AI-specific laws and the major frameworks and standards that exemplify how AI systems can be responsibly governed. Module 8: Ongoing AI issues and concerns Presents current discussions and ideas about AI governance, including awareness of legal issues, user concerns, and AI auditing and accountability issues. Accreditation The associated exam is accredited by the IAPP under its ANSI Accreditation Who Should Attend? Any professionals tasked with developing AI governance and risk management in their operations, and anyone pursuing IAPP Artificial Intelligence Governance Professional certification. Prerequisites A general understanding of AI, Corporate Governance, and Business value would be of benefit to participants. Assessment As with all IAPP exams, the AIGP is a 90 question, multiple choice exam to be completed within 150 minutes. Exams are hosted by Pearsonvue and can be taken either remotely, or via any one of hundreds of exam venues globally. A passing score is achieved at 70% Our Guarantee We are an approved IAPP training provider Exam pass guarantee, or retrain until you do, for free What's Included? Participant Guide Study Guide Practice Exam Exam voucher Breakfast, lunch, coffees and snacks (Classroom courses only) Certification Logo
Why Learn Revit V-Ray 3ds Max Visualization Training Course? Revit is perfect for architecture, and 3ds Max, with V-Ray rendering, offers super results. Autodesk Revit Interoperability integrates Revit and 3ds Max seamlessly, combining metadata, materials, and lighting. Architects and designers using 3ds Max tools for architectural designs. Check our Website Booking: 1-on-1 Duration: You can split these 40 hours over as many days, Mon to Sat between 9 am to 7 pm, or call 02077202581 to book In-person or Live Online Module 1: Revit Fundamentals (16 hours) Introduction to Revit: Acquaint yourself with Revit's essential concepts and tools. Interface and Workspace: Navigate Revit's interface and workspace seamlessly. Building Information Modeling (BIM) Workflow: Grasp the fundamental BIM workflow principles for effective modeling. Basic Building Model Creation: Learn to craft a foundational building model using Revit. Basic Modeling Techniques: Master elements like walls, doors, windows, floors, roofs, stairs, and railings. Advanced Revit Modeling: Dive into advanced topics, including family creation and working with intricate geometries. Annotation and Documentation: Enhance your projects with text, dimensions, schedules, and efficient printing/exporting methods. Module 2: 3ds Max Mastery (16 hours) Introduction to 3ds Max: Familiarize yourself with the core aspects and interface of 3ds Max. 3D Modeling Workflow: Understand the intricacies of creating basic 3D models in 3ds Max. Basic 3D Modeling Techniques: Work with primitive shapes, splines, and create complex 3D models. Materials and Textures: Explore the material editor, apply materials, and craft realistic textures. Lighting and Cameras: Learn to illuminate scenes, utilize the daylight system, and optimize camera angles. Module 3: V-Ray Rendering Proficiency (8 hours) Introduction to V-Ray: Grasp the fundamentals of V-Ray, including its interface and workflow. V-Ray Materials and Textures: Understand the intricacies of V-Ray materials and textures for lifelike renderings. Basic Rendering Techniques: Dive into essential rendering techniques, including lighting adjustments and global illumination. Advanced Rendering Methods: Explore advanced techniques to elevate the quality of your renders. Gain expertise in Revit, 3ds Max, and V-Ray through our comprehensive training, mastering the core concepts and advanced techniques necessary for stunning architectural visualizations. Upon completing the course, you will: Master Architectural Modeling: Proficiently create intricate architectural models using Revit and 3ds Max. Visualize Realistically: Utilize advanced rendering techniques in V-Ray for lifelike visualizations with realistic lighting and materials. Efficient Documentation: Learn annotation and documentation skills for clear and effective project communication. Enhance Collaboration: Understand file interoperability for seamless collaboration with diverse software platforms. Build a Professional Portfolio: Create a diverse portfolio showcasing your skills in architectural visualization. Career Opportunities: Upon completion, you can pursue roles such as: Architectural Visualizer 3D Modeler Render Artist BIM Specialist Freelancer/Consultant Architectural Technician Visualization Trainer Mastering these tools opens doors to versatile career opportunities in architectural visualization. Download Revit Download 3ds max Download Vray Revit and 3dsMax V-Ray Visualization Training: Master architectural visualization with our intensive course blending Revit, 3dsMax, and V-Ray. Dive into modeling, materials, lighting, and rendering for photorealistic results. Course Highlights: Comprehensive Learning: Cover fundamental and advanced techniques in Revit and 3dsMax, enhancing your visualization skills. V-Ray Expertise: Explore advanced V-Ray rendering techniques, from global illumination to realistic material creation. Real-World Projects: Work on industry-relevant projects, building a portfolio of professional-grade visualizations. Flexible Learning: Choose in-person or live online sessions for interactive instruction and engaging discussions. Lesson Recordings: Access session recordings to review concepts, reinforcing your learning at your own pace. Lifetime Support: Enjoy lifetime email support for ongoing guidance from experienced instructors, ensuring your success beyond the course. Enroll now to transform your architectural designs into captivating visualizations, impressing clients with your skills and creativity. Join our training for a comprehensive learning experience, enhancing your expertise in Revit, 3dsMax, and V-Ray. Revit | 3ds max | V-Ray Course Benefits: Comprehensive Skill Set: Master Revit, 3dsMax, and V-Ray for exceptional architectural visualization, from basic modeling to advanced rendering. Realistic Rendering: Harness V-Ray's capabilities for lifelike visuals, covering global illumination, materials, and textures. Practical Experience: Work on industry-relevant projects, building a professional portfolio with hands-on exercises. Flexible Learning: Choose in-person or live online sessions for interactive instruction and discussion, tailored to your preferences. Review Resources: Access recorded class sessions to reinforce your knowledge and skills at your convenience. Lifetime Support: Enjoy lifetime email support from experienced instructors, ensuring ongoing guidance for your projects.
The purpose of this course is to describe the principles and procedures of Hazard and Operability (HAZOP) Studies. HAZOP is a structured and systematic technique for examining a defined system, with the objective of: Identifying potential hazards in the system. The hazards involved may include both those essentially relevant only to the immediate area of the system and those with a much wider sphere of influence, e.g. some environmental hazards; Identifying potential operability problems with the system and in particular identifying causes of operational disturbances and production deviations likely to lead to nonconforming products. An important benefit of HAZOP studies is that the resulting knowledge, obtained by identifying potential hazards and operability problems in a structured and systematic manner, is of great assistance in determining appropriate remedial measures. The course is designed using the tools and techniques identified by IEC 61882:2016. LEARNING OUTCOMES By the end of this course you will understand how to: prepare for a HAZOP study meeting and programme – including defining the scope of the study and choosing the team choose nodes (parts of the drawings or operation for HAZOP study) estimate the programme requirements for the successful completion of a study use facilitation techniques to motivate the team and keep them on task avoid common problems encountered during study meetings, including challenging behaviours formulate the HAZOP study report fulfil the team leader’s role in implementing recommendations and managing the process FOR WHOM Anyone with experience of the HAZOP technique who is required to lead HAZOP studies Process safety engineers, loss prevention specialists, production engineers, process design engineers, project engineers, process programmers and instrument control engineers Risk Managers COURSE CONTENT Introduction to HAZOPWhat is a HAZOP?What are Hazards and Risk?Limitations of HAZOPsEssential Features of HAZOP Principles of examination Design representation Design requirements and design intent Applications of HAZOP Relation to other analysis toolsFailure Mode Effect AnalysisAs Low As Reasonably Practicable (ALARP)Fail Tree AnalysisEvent Tree Analysis HAZOP study limitations Risk identification studies during different system life cycle stagesConcept stageDevelopment stageRealization stageUtilization stageEnhancement stageRetirement stage The HAZOP study procedure Initiate the study Define scope and objectives Define roles and responsibilities Preparation Plan the study Collect data and documentation Establish guide words and deviations Examination Structure the examination Guidewords and Deviations Causes, Consequences and Safeguards Perform the examination Risk Ranking Documentation and follow up Establish method of recording Output of the study Record information Sign off the documentation Follow-up and responsibilities Case Study and practical application TRAINING METHODOLOGIES Presentation Case Study Individual Exercises Group Exercises DURATION: 4 Days (Examination on day 4)
Welcome to the Cosmetic College, where we are dedicated to providing high-quality VTCT NVQ beauty courses in London. Our VTCT Level 2 Facial and Skin Care Course is designed to help you develop the skills and knowledge you need to succeed in the beauty industry. We understand that time is of the essence, which is why we offer a comprehensive course that covers everything from cleansing and toning to exfoliating and moisturising. With our expert guidance and hands-on training, you'll learn how to tailor your treatments to meet the unique needs of each client. We also understand the importance of patience when it comes to mastering the art of beauty therapy. Our experienced tutors will take the time to guide you through the course, answering any questions you may have and providing feedback to help you improve your technique. We believe in setting a solid foundation for your future success, and that means taking the time to ensure you're fully equipped to provide exceptional beauty treatments. Upon completion of the course, you'll receive a VTCT Level 2 Diploma in Facial and Skin Care, which is widely recognised by employers across the UK. This qualification will open up a variety of career opportunities, from working in salons and spas to starting your own beauty business. We know that everyone has different schedules and commitments, which is why we offer flexible learning options. Whether you're looking for part-time or full-time courses, we'll work with you to create a schedule that fits your needs. Join us today and start your journey to becoming a successful beauty therapist. Contact us to learn more about our VTCT NVQ beauty courses in London. We look forward to helping you achieve your career goals!
About the technique: The Kusum Modak Method, previously referred to as Ayurvedic Yoga Massage (AYM), Traditional Ayurvedic Massage, or simply Ayurvedic Massage, is now named in honor of its creator. This change was introduced with the establishment of the Modak Institute, founded by Kusum Modak to preserve her legacy with integrity and authenticity for future generations. This contemporary method combines traditional Ayurvedic Massage with Yoga, developed through Kusum Modak’s studies with her teachers, Limaye and B. K. S. Iyengar, in Pune, India. The therapy focuses on activating breath, circulation, and vital energy through deep touch using hands and feet, along with tractions and stretching maneuvers. Treatments are conducted on an orthopedic mat using vegetable oil and a natural powder called Vekhand, derived from a root known in the West as Calamus. Course Information: Course Structure: Over 10 days, students will gain the knowledge and skills to practice the Kusum Modak MethodSM and become officially certified as bodywork therapists by the Modak Institute. The program includes: Students will cultivate a therapeutic perspective and build confidence in applying the technique. This course follows the updated guidelines set forth by Kusum Modak through the Modak Institute. Content: Total Hours: 80 hours of practical classes + 4 hours online + 12 hours assessment Duration: 10 days (in person classes) Dates: June 3rd to 7th and June 10th to 14th, 2025 Schedule: 9:00 AM to 1:00 PM and 2:00 PM to 6:00 PM Course Location: Roots of Respect, 16 Blenheim Terrace Woodhouse LS2 9HN United Kingdom Hands-on practical exercises Detailed technical understanding of the 118 maneuvers Dedicated time for questions, reviews, and session exchanges Introduction to the basics of the technique (structure & practice); Kusum Modak MethodSM history and influential contributors; Introduction of Ayurveda Principles; The elements of the Kusum Modak MethodSM - AYTM The steps of the therapy sequence; Learning to warm up the muscles; Use of hands and feet (walking on the back); Understanding the quality of the touch to perform Kusum Modak MethodSM; Using therapy props (why and when to use them); Manoeuvres and stretching – how to apply and its variations; Synchronisation of the pressure and breath; Learning to set up a 1-hour sequence (which is the original duration) that will serve the needs of each client; Applied anatomy to the technique and subtle anatomy, pathology and application of the studied content; Client Assessment protocols. Why the medical history form is essential?; Contraindications; Postural correction and student welfare practices (preparing the body for delivery) Assessment: We offer complementary activities designed to provide a deeper understanding of the Method and to help you develop a more precise approach to your practice. To be approved and certified, you must: You will receive clear instructions and guidance to help you succeed, as well as detailed information about the evaluation criteria. The 4 hours of online activities include complementary lectures and related assignments. - Anatomy - Demystifying the Kusum Modak Method - Holistic Medical Systems - SOAP notes and Health History form Certification: You have two options: Review with Q&A Supervised Practice (individual correction, gaining accuracy) How to maintain health + wellbeing as a bodywork therapist. Attend 100% of the in person classes. Submit 10 case studies on the same person, including reports for 10 SOAP notes. Provide a video recording of the final session. MODAK INSTITUTE CERTIFICATE: The Modak Institute certificate is awarded to students upon successful completion of the course, which includes final assessment activities to be submitted within 60 days after the in person training. This certificate is issued by the Modak Institute, the only institute officially authorized and endorsed by Master Kusum Modak to represent her method. It validates that students are fully qualified to work professionally with Prerequisites: While no formal prerequisites are required, physical, mental, and emotional health are essential to participate in the intensive activities. Students will also develop awareness to their clients’ needs and enhance their own mindfulness during practice. Training Price: Modak Institute Certificate: 1650 GBP Level 3 Diploma Kusum Modak Method: + 295 GBP Payment Plan 1 - 100% Payment upfront with discount (50 GBP off) until March 15th 2 - 50% deposit - 50% until May 20th 3 - 4x (Feb, Mar, Apr, May) 4 - 5x (Feb, Mar, Apr, May, Jun) Please feel free to reach out if you need to arrange your payments differently. Cancellation Policy the Kusum Modak MethodSM and ensures their eligibility to obtain therapist insurance, providing recognition and support to practice as certified therapists. Once your final assessment is evaluated and approved, your certificate will be issued and sent directly to your email. Each certificate includes a unique digital code, enabling easy verification of your credentials and affiliation worldwide through Modak Institute website. MODAK INSTITUTE CERTIFICATE + LEVEL 3 DIPLOMA KUSUM MODAK METHOD: Same process as described above + Students may request the UK Level 3 Diploma Kusum Modak Method Certificate for an additional fee of 295 GBP, which requires completing three additional online courses (150 hours) to meet accreditation requirements. The student must request this certificate option at the time of registration. What’s Included: About the teachers: Purnima Full refundable with in two months in advance Partial refundable 50% in a month before starting the training After that is a non-refundable payment. 84 hours of structured and methodically designed training (80 in person + 4 online). Note: the student need to reserve plus 12 hours for assessment. Modak Manual, including photos of all maneuvers and additional insights into the method’s history and references. Official Modak Institute Certification. Access to video lectures. Oil and powder for use during the course. One year of membership in the Modak Institute, including: Participation in an online plataform Access to official graphic materials for promotional use Inclusion in the Modak Institute’s agenda for work promotion Exclusive Q&A WhatsApp group moderate by Purnima and Julia.
Certified ScrumMaster® This course covers Scrum and the principles and tools required to be an effective ScrumMaster. You will come away with a good understanding of the Scrum framework and the underlying principles required to make effective decisions regarding the application of Scrum to different situations. At the end of the course, you will receive membership to the Scrum Alliance for two years and, following completion of an online test, will become a Scrum Alliance Certified ScrumMaster®. Our Certified Scrum Trainers pay the initial, two-year membership fee for each student who successfully completes our Certified ScrumMaster® course. This membership fee also covers the cost of the CSM Test. A link to the test will be sent to you following your course. The CSM test has a passing score of 37 out of 50 questions within a 60-minute timeframe. You will have two attempts within 90 days after you receive your welcome e-mail to pass the test at no cost. After two attempts or 90 days, you will be charged $25 for each additional attempt. What you will Learn At the end of this program, you will be able to: Provide a clear understanding of the fundamental principles of Scrum Use the principles, practices, and tools required to be an effective ScrumMaster Make effective decisions regarding the application of the Scrum framework to different situations, including: Practical, project-proven practices The essentials for getting a project off on the right foot How to write user stories and structure your product backlog How to help both new and experienced teams be more successful How to successfully scale Scrum Tips and tricks from the instructor's many years of using Scrum in a wide variety of environments Getting Started Introduction Course structure Course goals and objectives Agile Principles and Scrum Overview Agile Principles Lean Principles Process control models Incremental and Iterative development Shifting the focus on product management Overview of the Scrum process The Team Dedicated cross-functional teams T-shaped people Sprint Planning Team capacity Facilitating the Sprint Planning meeting The Sprint backlog Sprint Burndown chart Scrum Roles and Responsibilities The team and building effective teams ScrumMaster responsibilities Product Owner responsibilities The Scrum project community What happens to traditional roles in Scrum? Scrum Meetings Daily Scrum Reviews Retrospectives Product Backlog and User Stories Product backlog characteristics User stories Getting your first backlog Getting backlog items ready Slicing User stories Estimation for Forward Planning Why comparative estimation works Planning poker Affinity estimation Release Planning and Tracking Progress Velocity Release planning Tracking release progress Scaling Scrum Scrum of Scrums Scaling the product backlog Scaling across a program and business areas Distributed teams
Certified ScrumMaster®: Virtual In-House Training This course covers Scrum and the principles and tools required to be an effective ScrumMaster. You will come away with a good understanding of the Scrum framework and the underlying principles required to make effective decisions regarding the application of Scrum to different situations. At the end of the course, you will receive membership to the Scrum Alliance for two years and, following completion of an online test, will become a Scrum Alliance Certified ScrumMaster®. Our Certified Scrum Trainers pay the initial, two-year membership fee for each student who successfully completes our Certified ScrumMaster® course. This membership fee also covers the cost of the CSM Test. A link to the test will be sent to you following your course. The CSM test has a passing score of 37 out of 50 questions within a 60-minute timeframe. You will have two attempts within 90 days after you receive your welcome e-mail to pass the test at no cost. After two attempts or 90 days, you will be charged $25 for each additional attempt. What you will Learn At the end of this program, you will be able to: Provide a clear understanding of the fundamental principles of Scrum Use the principles, practices, and tools required to be an effective ScrumMaster Make effective decisions regarding the application of the Scrum framework to different situations, including: Practical, project-proven practices The essentials for getting a project off on the right foot How to write user stories and structure your product backlog How to help both new and experienced teams be more successful How to successfully scale Scrum Tips and tricks from the instructor's many years of using Scrum in a wide variety of environments Getting Started Introduction Course structure Course goals and objectives Agile Principles and Scrum Overview Agile Principles Lean Principles Process control models Incremental and Iterative development Shifting the focus on product management Overview of the Scrum process The Team Dedicated cross-functional teams T-shaped people Sprint Planning Team capacity Facilitating the Sprint Planning meeting The Sprint backlog Sprint Burndown chart Scrum Roles and Responsibilities The team and building effective teams ScrumMaster responsibilities Product Owner responsibilities The Scrum project community What happens to traditional roles in Scrum? Scrum Meetings Daily Scrum Reviews Retrospectives Product Backlog and User Stories Product backlog characteristics User stories Getting your first backlog Getting backlog items ready Slicing User stories Estimation for Forward Planning Why comparative estimation works Planning poker Affinity estimation Release Planning and Tracking Progress Velocity Release planning Tracking release progress Scaling Scrum Scrum of Scrums Scaling the product backlog Scaling across a program and business areas Distributed teams
Certified ScrumMaster®: In-House Training This course covers Scrum and the principles and tools required to be an effective ScrumMaster. You will come away with a good understanding of the Scrum framework and the underlying principles required to make effective decisions regarding the application of Scrum to different situations. At the end of the course, you will receive membership to the Scrum Alliance for two years and, following completion of an online test, will become a Scrum Alliance Certified ScrumMaster®. Our Certified Scrum Trainers pay the initial, two-year membership fee for each student who successfully completes our Certified ScrumMaster® course. This membership fee also covers the cost of the CSM Test. A link to the test will be sent to you following your course. The CSM test has a passing score of 37 out of 50 questions within a 60-minute timeframe. You will have two attempts within 90 days after you receive your welcome e-mail to pass the test at no cost. After two attempts or 90 days, you will be charged $25 for each additional attempt. What you will Learn At the end of this program, you will be able to: Provide a clear understanding of the fundamental principles of Scrum Use the principles, practices, and tools required to be an effective ScrumMaster Make effective decisions regarding the application of the Scrum framework to different situations, including: Practical, project-proven practices The essentials for getting a project off on the right foot How to write user stories and structure your product backlog How to help both new and experienced teams be more successful How to successfully scale Scrum Tips and tricks from the instructor's many years of using Scrum in a wide variety of environments Getting Started Introduction Course structure Course goals and objectives Agile Principles and Scrum Overview Agile Principles Lean Principles Process control models Incremental and Iterative development Shifting the focus on product management Overview of the Scrum process The Team Dedicated cross-functional teams T-shaped people Sprint Planning Team capacity Facilitating the Sprint Planning meeting The Sprint backlog Sprint Burndown chart Scrum Roles and Responsibilities The team and building effective teams ScrumMaster responsibilities Product Owner responsibilities The Scrum project community What happens to traditional roles in Scrum? Scrum Meetings Daily Scrum Reviews Retrospectives Product Backlog and User Stories Product backlog characteristics User stories Getting your first backlog Getting backlog items ready Slicing User stories Estimation for Forward Planning Why comparative estimation works Planning poker Affinity estimation Release Planning and Tracking Progress Velocity Release planning Tracking release progress Scaling Scrum Scrum of Scrums Scaling the product backlog Scaling across a program and business areas Distributed teams
Disciplined Agile Senior Scrum Master (DASSM): In-House Training Do you want to take Disciplined Agile® to a new level? Are you looking for tools to solve complex problems and enhance your organization's agility? Do you want to learn how to lead your team to excellence? Expand your knowledge and build practical skills around Disciplined Agile®, business agility, leadership, and team development. Disciplined Agile Senior Scrum Master is a nine-lesson, instructor-led course that shows you how to use the Disciplined Agile tool kit to solve a variety of advanced problems, work with allies within your organization, and optimize how teams work. You will gain knowledge in planning, reporting and metrics, and coordinating activities, as well as how to meet challenges in these areas. And you'll develop the skills you need to foster emotional intelligence, resolve conflicts, and lead high-performance teams at any stage of development. Filled with activities, supplemental reading, and more, this course will prepare you to take the Disciplined Agile Senior Scrum Master (DASSM) exam and, equally important, start using Disciplined Agile immediately within your leadership role. What You Will Learn After the completion of this course, you will be able to: Accelerate your ability to lead high-profile initiatives that are critical to enterprise success Take a deep dive into the Disciplined Agile® tool kit to develop a comprehensive understanding of the hundreds of practices and strategies it contains and the trade-offs of applying them Apply the Disciplined Agile tool kit in hands-on exercises to guide your team in choosing and evolving your best way of working (WoW) in real-life situations Use the tool kit to solve complex challenges commonly encountered in development and operational teams, the value stream, and at the enterprise level Learn how to design and implement metrics that measure your improvements in areas where your teams are struggling Understand how to nurture emotional intelligence Feel confident empowering others on your team(s) Learn how to lead your teams in any situation to improve value delivery for your customers Apply the Disciplined Agile tool kit to guide your team in choosing and evolving the best way of working (WoW) in the situation you face Be prepared to take the Disciplined Agile® Senior Scrum Master (DASSM) exam and earn a valuable, credible certification Roles and responsibilities of DASSM Tuckman Team Development Model Emotional intelligence and why it is essential to team performance Business agility Tactical scaling factors in more complex situations Disciplined DevOps layer 'Test-first' method as it relates to the quality of requirements Scope and purpose of the value stream layer Coordinate activities process goal and why it is important Value creation structure of teams DA™ tool kit to optimize the flow of work and solve challenges related to coordinating and collaborating across teams, or within a larger team of teams Thomas-Kilmann Conflict Resolution Planning Five levels of scope Metrics