697 ESS courses in London

Some people naturally possess an ability to sell and others over time develop their own style. We have created a highly practical course to give you the confidence and ability to sell over the phone or face to face. We focus the exercises, theory and discussion on your own job role and experiences to ensure you can return to the workplace to deliver tangible results. This 2-day course is designed for individuals who are new to selling, those in a sales role but have not received any formal training, or professionals who would like to brush up and enhance their current selling skills and learn some new techniques. Course Syllabus The syllabus of the Essential Selling Skills course is comprised of seven modules, covering the following: Module One Understanding the Customer The importance of good customer care Selling vs. selling attitude The reasons people buy Adopting a positive approach Module Two Self-Awareness Understanding your selling style Adapting your selling style to your customer Understanding your customers buying style Module Three Effective Communication and Rapport Building Why does communication need to be effective? Actively listening to your customers' needs Right question at the right time The impact of positive and emotive language Module Four Taking a Consultative Approach Different styles of selling Taking a consultative approach to selling Preparation techniques Buyer behaviour and motivation A selling approach to match the buyers mind Module Five Presenting the Solution Selling the benefits Sales tool kit Unique sales points Advanced questioning techniques Module Six Gaining Commitment Recognising and acting upon buying signals Dealing with customers concerns No means no? How to cope in stressful situations Module Seven Confirming the Sale Confirming or closing? Effective confirming techniques Going the extra mile Benefits For you as an individual This course will increase your confidence and ability to sell, having provided you with tools and techniques to achieve maximum results. Delegates always leave with fresh ideas, energy and motivation to succeed. For an employer The attitude of the delegates and the results they deliver will speak for themselves. All techniques are easy to apply back into the workplace for an immediate impact. What will I learn? By the end of the course, participants will be able to: Appreciate the need for preparation before a sales appointment Effectively identify and meet needs with advanced questioning techniques Identify verbal and non-verbal buying signals Construct professional answers to questions and possible objections Present your products and/or services with the buyer in mind Identify and use a selling style appropriate to capture the buyer's attention Recognise and overcome major objection types How to apply effective confirmation techniques with the buyer in mind Real Play Option We offer an innovative solution to engage the learners and bring real negotiation and closing scenarios to life. We use actors who improvise scenarios which have been specified by the group. The group is split the group into 2 sub-groups, one with the actor, the other with the trainer. Each group has a brief and has to instruct their trainer/actor on how to approach the scenario supplied. The actor and trainer perform the role play(s) as instructed by their respective teams; however during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) - not the performers. Scheduled Courses This course is not one that is currently scheduled as an open course, and is only available on an in-house basis. For more information please contact us.

Take your organisation’s presentations to the next level by truly engaging second language English speakers with our specific techniques. Help them communicate key messages with confidence and clarity to the whole audience. With lots of opportunities for practice in a very safe space, participants will build their skills in the guiding hands of our experts. This bespoke course will include: Presenter self-awareness Essential cultural etiquette Powerful PowerPoint strategies for second-language speakers Linguistic mindfulness A new understanding of ‘less is more’

CS2 - (High Risk) Confined Space Entry, Full Breathing Apparatus, Self-Rescue and BA Control - This course is designed to provide delegates that need to enter confined spaces with an in-depth understanding of the requirements of the law, associated regulations and safe systems of work. This course covers access, egress and safe working practices in confined spaces. Book via our website @ https://www.vp-ess.com/training/confined-spaces/cs2-(high-risk)-confined-space-entry-full-breathing-apparatus,-self-rescue-and-ba-control/ or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346

This short course will aid contracting, procurement and sales professionals in understanding the essential principles of terms and conditions that are the vital components of any contract.

Excel Intermediate Course, 1-Day. This course covers the essential Excel Intermediate, in our interactive, instructor led Live Virtual Classroom. You already know your way around Excel e.g. you understand some of the functionality on the Home Ribbons, can move around and format cells. etc. In the Excel intermediate course we cover in-depth functions and Formulae so that you will be able to create fantastic spreadsheets like budgets, forecasts, and more. You will be able to understand and unravel the complicated formulae created by your colleagues. During the course you will excellent spreadsheets so that you have examples to take away. Location: Instructor-led, Online. Our Style: Hands-on, Practical Course. Group Size: Max 4 people per group. Qualification: PCWorkshops Excel Intermediate Certification Hours: 1 Day, 10am-5pm Excel Intermediate Course, Course Outline. Working with Functions and Formulas The Function Wizard Using Functions in Excel: The 5 Popular functions If-else function Working with Names and Ranges Copying formulae Creating Formulae in Excel, general calculations. Lookups: Vlookup, Hlookup, Index, Match. Formatting a Range as a Table: Properties and behaviour of a table. Managing Tables: Working with Tables. Working with Tables: Working with Records and Fields. Filters and Sorting, Freeze panes, split, protecting and unprotecting. Using Excel as a Database: Advanced filter: copy only specified rows and columns from a large data set, auto mate this selective copy. Pivot-tables: Create Pivot Table, Refresh Data. Amend, Filter, Sort, Format Pivot Tables, Add additional Pivot formulae. Pivot Charts: Excel Pivot Charts and Sparklines. Examples and exercises with Pivot Charts and Sparklines. Other Excel Courses Inlcuded with the Excel Intermediate Course PCWorkshops Excel Intermediate Certificate on completion Excel Intermediate Notes Excel Code Examples Practical Excel Intermediate exercises Personal attention in a small group of up to 4 delegates Book the Excel Intermediate Course About us Our experienced trainers are award winners. More about us FAQ's Client Comments

Private one-to-one swimming lessons for beginners who want to learn to swim.

Learners develop an essential understanding of caring for people with dementia, and covers the benefits of positive communication, use of medication, and importance of highly individualised, person-centred care

2 Day Supervising First Aid for Mental Health course is a specialized program catering to leaders and supervisors, equipping them with essential skills to foster a mentally healthy work environment.

The half-day First Aid for Mental Health Awareness course provides a concise yet impactful overview of essential mental health concepts. Participants gain a foundational understanding of common mental health conditions, learn to recognize signs and symptoms, and explore effective communication strategies.

First Aid for Mental Health 1-day course stands at the forefront of addressing the crucial aspect of mental well-being. Designed to equip individuals with essential skills and knowledge, this course offers a comprehensive exploration of mental health first aid.