Infection prevention and control is essential for all businesses, particularly where the working environment or work activities could put employees and those around them at risk of infection. This includes those working in healthcare, in close contact with people or animals, and those involved in the cleaning of human and animal waste. Infections can be easily spread, but by understanding the correct steps to take, the risk of their occurrence can be both prevented and controlled.
It is estimated that more than 1.2 million people in the UK are living with a learning disability. Healthcare and social care workers must have an adequate understanding of the needs of people with learning disabilities. It is also essential that they listen to the needs, hopes and aspirations of those living with learning disabilities, their careers, friends, and families. An improved knowledge, together with current guidance and best practice recommendations help to improve the care provided to people who have learning disabilities.
CS2 - (High Risk) Confined Space Entry, Full Breathing Apparatus, Self-Rescue and BA Control - This course is designed to provide delegates that need to enter confined spaces with an in-depth understanding of the requirements of the law, associated regulations and safe systems of work. This course covers access, egress and safe working practices in confined spaces. Book via our website @ https://www.vp-ess.com/training/confined-spaces/cs2-(high-risk)-confined-space-entry-full-breathing-apparatus,-self-rescue-and-ba-control/ or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346
Spiderman Themed Activity Day at Derbyshire Hill Family & Community Centre for children and teens aged 7+ Come and join us for an exciting HAF Activity themed around Spiderman which includes break dance, art, parkour, obstacle courses and games with our talented team from Powered by Hip Hop (UC Crew) Children aged 7+ and parents/carers/grandparents who are eligible for free HAF activities are all welcome to join us for our FREE funded activity day. Younger siblings can attend but may not be able to participate in some older age activities We have the best Hip Hop and action-packed superhero-themed activities in St Helens, so don't miss out!
DC's The Flash Themed Activity Day at Newton Boys & Girls Club for children aged 7+ years old Come and join us for an exciting HAF Activity themed around The Flash, Batman and Super Girl, which includes graffiti art, parkour, obstacle courses and games with our talented team from Powered by Hip Hop (UC Crew) Children and teens age 7+ who are eligible for free HAF activities are all welcome to join us for our FREE funded activity day. (Younger sibling can attend if registered but not be able to do all activities)
Barbie & Zombies Themed Activity Day at Newton Boys & Girls Club for children aged 4-6 years old Come and join us for an exciting HAF Activity themed around the Barbie movie and zombies, which includes art, musics and games with our talented team from Powered by Hip Hop (UC Crew) Children age 4-6+ who are eligible for free HAF activities are all welcome to join us for our FREE funded activity day. (Older sibling can attend if registered)
Come and join us for an exciting HAF Activity themed around Spiderman, which includes art, parkour, obstacle courses, break dancing and games with our talented team from Powered by Hip Hop (UC Crew) Children and teens age 4-6+ who are eligible for free HAF activities are all welcome to join us for our FREE funded activity day. (Older sibling can attend if registered)
Transformers Themed Activity Day at Derbyshire Hill Family & Community Centre for children and teens aged 7+ Come and join us for an exciting HAF Activity themed around Transformers which includes graffiti art, djing, parkour, obstacle courses and games with our talented team from Powered by Hip Hop (UC Crew) Children aged 7+ and parents/carers/grandparents who are eligible for free HAF activities are all welcome to join us for our FREE funded activity day.
Increasing sales is the core of objective for all salespeople and it is vital they are given the tools and techniques to thrive in this highly competitive environment. The landscape within which salespeople operate is ever shifting, and now more than ever it is recognised that the key to successful selling is understanding the customer's needs and working collaboratively with them to achieve their objectives. This highly practical programme has been developed to support salespeople to develop their all-round sales skills using a customer-focused approach. The course will be fun and informal, using practical exercises to help new and experienced salespeople ensure they are equipped to deal with the challenges of selling. This course will help participants: Develop core sales skills such as building rapport, questioning and presenting benefits Identify the roles and goals of key contacts and recognize the importance of consultative selling Understand how to achieve sales by uncovering needs, matching benefits and promoting value Understand how to structure and control a customer interaction and set clear objectives for each account Develop techniques for handling objections, questions and staying positive Master the art of closing a sale and gaining agreement Understand tactical selling and how to build multiple contacts and relationships Develop skill and confidence in selling to both new prospects and existing customers 1 Consultative selling - key principles for success Recognise the importance of consultative selling and being client-focused Build the right processes to achieving sales targets - questions before features Assess your core sales skills; building rapport, asking questions, presenting features and benefits, closing 2 Consultative sales call skills How best to structure and control a customer meeting or call to be client-centric: Four Cs The importance of setting clear objectives for each call and account Setting the agenda and pre-call preparation Planning sessions 3 Your mission, message and meaning - comparative advantage Defining sales messages and USPs; positioning value and quality not price Knowing your target product and services and their value to the customer Understanding your customers buying role and qualifying the opportunity 4 An effective sales meeting - part 1 Opening the sales interview - and building rapport Gaining and retaining the full attention of the customer Probing and identifying real needs using effective sales questions Planning and practice sessions for consultative selling 5 An effective sales meeting - part 2 Matching customer needs and wants to products and services available Presenting your product or service using features, advantages, and benefits Recognising and responding to buying signals and other sales opportunities Planning and practice sessions 6 Closing the sale successfully Anticipating objections and seeing them as positives, including price objections Handling objections using proven methods and models How and when to ask for the sale professionally Follow up and follow-through Planning and practice sessions