17904 ESS courses delivered Online

Customer Service Training 20-in-1 Bundle: Learn the Skills You Need to Deliver Exceptional Customer Service. The Customer Service Training Bundle is the most comprehensive and up-to-date training available for anyone who wants to learn the skills they need to deliver exceptional customer service. This bundle includes 20 courses that cover all aspects of customer service, from the basics of communication and problem-solving to advanced topics like cross-cultural awareness and customer psychology. Learning Outcomes By the end of this bundle, you will be able to: Understand the importance of customer service and how it can impact your business Develop the skills you need to communicate effectively with customers Resolve customer complaints in a professional and timely manner Build relationships with customers and create a positive customer experience Apply cross-cultural awareness to your customer service interactions Understand the psychology of customers and use this knowledge to improve your customer service Master the essential skills for providing excellent customer service, including active listening, empathy, and problem-solving Key Features: 20 Courses Bundle, Accredited by CPD Top-notch video lessons Instant FREE e-certificate Entirely online, interactive course with audio voiceover Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases So, enrol now in this Course and make your every penny worth it! The Customer Service Training Bundle is perfect for anyone who wants to improve their customer service skills. Whether you are a customer service representative, a manager, or simply someone who wants to learn how to better interact with customers, this bundle has something for you. The courses in this bundle are taught by experienced professionals who have years of experience in the customer service industry. They will teach you the latest techniques and best practices for delivering exceptional. In addition to the courses, you will also have access to a variety of resources, including reading materials, quizzes, and case studies. These resources will help you to reinforce your learning and put your new skills into practice. Courses included in this Customer Service Training are: Course 01: Customer Service Training Course 02: CRM - Customer Relationship Management Course 03: Patient Customer Service Course 04: Phone-Based Customer Service Course 05: Receptionist Course 06: Customer Due Diligence (CDD) Course 07: Sales: Psychology of Customers Course 08: Retail Customer Service - Level 3 Course 09: Cross-Cultural Awareness Training Course 10: Know Your Customer (KYC) Course 11: Effective Communication Strategies Course 12: Self Esteem and Assertiveness Skills Course Course 13: Leadership & Management: Interpersonal Skills Course 14: Public Speaking Course 15: Body Language Masterclass Course 16: Public Relations Course 17: Email Writing Course 18: Behaviour Management Course 19: Decision Making and Critical Thinking Course 20: Time Management Benefits of taking this course: There are many benefits to taking the Customer Service Training Bundle. These include: Improved customer satisfaction Increased sales Reduced costs Improved employee morale A positive reputation for your business The Training Bundle is the best way to learn the skills you need to deliver exceptional customer service. With this bundle, you will have the knowledge and skills you need to improve your customer service, boost your business, and create a positive customer experience. Sign up for the Course today and start improving your skills! Accreditation This courses are fully CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you successfully complete your course, you will immediately be sent digital certificates for the bundle courses. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Training Bundle is perfect for anyone who wants to improve their customer service skills. This includes: Customer service representatives Managers Salespeople Anyone who interacts with customers Requirements There are no formal requirements for this bundle course to be enrolled. Career path This Course will help you uplift your career or guide you to a new one, including: Customer service agent Customer success manager Front desk officer Receptionist Salesman Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

This Diploma in Statistics Essentials at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Dive into the exciting world of statistics to solidify your understanding of numbers and take your career to the next level with our Statistics Essentials at QLS Level 4 course. A proficient understanding of statistics can unlock numerous professional opportunities in the UK, because here, statistics specialists earn an average of £50,000 to £60,000 annually, and the demand for their skills continues to surge. Our carefully curated course explores the core elements of statistics, presenting you with profound knowledge that helps you unravel complex data patterns. This course encompasses topics which are the core concepts of Statistics which help you better understand the subject. Don't miss this opportunity!Choose the Statistics Essentials course today and set yourself on the trajectory of success in this burgeoning field! Learning Outcomes: By the end of this Statistics Essentials course, learners will be able to: Understand fundamental concepts in statistics. Calculate central tendency in data analysis with Statistics. Utilize dispersion measures for data variability in Statistics. Apply correlation and regression analysis in Statistics. Apply probability theory practically with Statistics. Master sampling principles and methods in Statistics. Visualize data with charts and graphs in Statistics. This Statistics Essentials at QLS Level 4 training can help you accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Statistics Essentials at QLS Level 4 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future with the Extraordinary Statistics course! *** Course Curriculum *** Here is the curriculum breakdown of the Statistics Essentials at QLS Level 4 course: Module 01: Introduction to Statistics Module 02: Measuring Central Tendency Module 03: Measures of Dispersion Module 04: Correlation and Regression Analysis Module 05: Probability Module 06: Sampling Module 07: Charts and Graphs Module 08: Hypothesis Testing Module 09: Ten Common Statistical Mistakes Assessment Process You have to complete the assignment questions given at the end of this Statistics course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Statistics Essentials at QLS Level 4 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Statistics at QLS Level 4 course is perfect for highly motivated people like: Beginners in statistics Data analysts Researchers Business professionals Requirements Statistics No prior background or expertise is required to enrol in this Statistics course. Career path Statistics The Statistics Essentials at QLS Level 4 course will boost your CV and aims to help you get jobs like: Statistician Business Analyst Market Analyst Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Statistics Essentials at QLS Level 4 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Statistics Essentials at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Step into the structured world of professional cleaning with our Level 5 Cleaning Diploma Accredited Career Bundle Course. Designed to polish your expertise and knowledge, this online course equips learners with the skills to confidently navigate the cleaning industry—from understanding advanced sanitation procedures to mastering industry-level safety protocols. Whether you're new to the field or looking to brush up your credentials, this course offers a focused, no-nonsense approach to boosting your career prospects. Expect a well-thought-out learning experience that covers vital subjects including hygiene standards, chemical safety, and cleaning techniques tailored to various settings. You'll gain insight into high-level industry expectations, legislation, and best practices—all from the comfort of your screen. No fluff, no fuss—just a sharp, engaging course that knows exactly what you’re here for: quality knowledge with purpose. Job Responsibilities: Performing general cleaning tasks such as sweeping, mopping, and vacuuming. Dusting and polishing surfaces, furniture, and fixtures. Cleaning and sanitising bathrooms, kitchens, and communal areas. Emptying and disposing of trash and waste materials. Operating cleaning equipment and machinery. Reporting maintenance issues and safety hazards. Restocking cleaning supplies and maintaining inventory. Following health and safety guidelines and procedures. Skills Needed to Be Successful: Attention to detail for thorough cleaning. Time management and organisational skills. Physical stamina for performing demanding tasks. Knowledge of cleaning products and techniques. Strong communication and interpersonal skills. Ability to follow instructions and work independently. Adaptability and flexibility in different cleaning environments. Problem-solving skills for addressing cleaning challenges. Expected Salaries in the UK: Cleaner: £9 - £10 per hour Housekeeper: £10 - £12 per hour Janitor: £9 - £11 per hour Window Cleaner: £10 - £15 per hour Carpet Cleaner: £9 - £12 per hour Industrial Cleaner: £9 - £11 per hour Key Features of Cleaning Career Bundle CPD Accredited Cleaning Diploma Courses Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Courses Details Course 01: Level 5 Certificate in Cleaning Gain expertise in house cleaning, kitchen cleaning, office cleaning, waste management, chemical safety, starting and managing a cleaning business, customer satisfaction, and staff management through this comprehensive course. Course 02: Personal Protective Equipment Understand the importance of personal protective equipment (PPE) and learn about hazard assessment, training methods, and the different types of PPE. Course 03: Working at Height Training Acquire knowledge about regulations, duties, risk assessment, prevention strategies, and the equipment used for working at heights. Course 04: Working in Confined Spaces Explore the laws and regulations related to working in confined spaces, conduct risk assessments, implement control measures, and learn emergency procedures. Course 05: Health and Safety Level 2 Gain a comprehensive understanding of workplace health and safety laws, risk assessment, welfare requirements, accident prevention, and electrical, fire, and gas safety. Course 06: First Aid at Work Develop essential first aid skills for the workplace, including incident management, primary and secondary surveys, basic first-aid techniques, and dealing with injuries and illnesses. Course 07: Coronavirus (COVID-19) Awareness Stay informed about the COVID-19 outbreak with insights into contamination, symptoms, spreading, vaccines, prevention measures, updates for UK citizens, and global outbreak statistics. Accreditation This Cleaning Diploma bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Cleaning Diploma course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 70 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This comprehensive course is ideal for individuals associated with the food sector, such as: Domestic Cleaners Window Cleaners Cleaning Business Owners Mobile Cleaners Cleaning Operatives Requirements No prior degree or experience is required to enrol in this course. Career path This Electrician Course will help you to explore avariety of career paths in the related industry, including: Cleaner Housekeeper Janitor Window Cleaner Carpet Cleaner Industrial Cleaner Office Cleaner Hospital Cleaner School Cleaner Hotel Housekeeper Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Effective warehouse management can lead to happier customers and higher sales and profits. So, learn the skills essential for success in the fast-paced world of warehouse operations by taking this Mandatory Warehouse Operation Training. The Mandatory Warehouse Operation 20 Courses Bundle will give you a comprehensive understanding of the role and principles of warehousing. It covers exclusive information on forklift training, logistics management, warehouse safety, inventory management, etc. You'll also identify the importance of proper manual handling techniques to prevent workplace injuries and maintain a safe work environment for all. This Warehouse bundle includes the following courses: Course 01: Warehouse Operative Course 02: Warehouse Forklift Training Course 03: Warehouse Transport And Logistic Course 04: Warehouse Manual Handling Interactive Training Course 05: RIDDOR Training Course 06: LOLER Training Course 07: Ladder Safety at Warehouse Course 08: Supply Chain Management Course 09: Procurement and Supply Chain Management for Warehouse Course 10: Advance Warehouse Health and Safety Course 11: Warehouse Inventory Management Course 12: First Aid at Work (for Warehouse Management) Course 13: Import/Export Course 14: Spill Management at Warehouse Course 15: Purchase Ledger for Warehouse Course 16: Service Helpdesk & Technical Support Course 17: Fire Safety at Warehouse Course 18: Product Management Course 19: PUWER Course 20: Quality Assurance (QA) Management Key Features of Warehouse Operation Accredited by CPD 20 FREE Instant e-certificate Fully online, interactive course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Warehouse course to excel! This Mandatory Warehouse Operation Training will teach you how to organise and control different operations within the warehouse. From this valuable training, you'll learn how to handle inventory, manage stock, and ensure smooth warehouse operation. You'll also understand how to perform your leadership role in overseeing warehouse activities, managing teams, optimising processes, and ensuring compliance with safety regulations. Learning Outcomes Learn the skills to ensure smooth warehouse operations Develop your expertise in inventory planning and management Discover the best practices of supply chain and logistic management Explore the various warehouse safety hazards and the techniques to avoid them Learn how to ensure warehouse health and safety Certification Once you've successfully completed the Mandatory Warehouse Operation Training, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD Accreditation All of our courses, including this Mandatory Warehouse Operation Training are fully accredited. CPD 72 CPD hours / points Accredited by The CPD QS Who is this course for? This Mandatory Warehouse Operation Training bundle is for those interested in learning the core skills for warehouse operatives. Requirements Learners do not require any prior qualifications to enrol in this Mandatory Warehouse Operation Training. Career path Warehouse Manager Supply Chain Manager Operations Manager Logistics Coordinator Inventory Control Specialist Distribution Centre Supervisor Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Level 5 Diploma | FREE QLS Endorsed Certificate | 10 CPD Courses & PDF Certificates | 160 CPD Points | CPD Accredited

Level 3 QLS Endorsed Diploma | 120 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Level 3 QLS Endorsed Diploma | 120 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Level 5 Diploma | Free QLS Endorsed Certificate & PDF Certificates | 12-in-1 Bundle | CPD Accredited | Lifetime Access

Level 3 QLS Endorsed Diploma | 120 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Think of a warehouse as a giant puzzle, and warehouse management as the art of making every piece fit — quickly, efficiently and without chaos. This Warehouse Management Diploma Accredited Career Bundle Course is your guide to mastering that art. You’ll learn how to organise stock, manage supply chains, and keep things moving like clockwork behind the scenes of busy businesses. Whether it’s planning deliveries or managing inventory, this course walks you through the essentials in a clear and structured way — all from the comfort of your screen. Warehousing isn’t just about storing boxes — it’s about keeping operations smooth, saving costs, and making sure the right item lands in the right hands at the right time. This course bundle covers multiple key areas in warehouse operations, logistics, and inventory systems. If you’re eyeing a role that keeps the backbone of retail, manufacturing or distribution running — or just want to get your foot in the door — this is a smart place to start. No confusing jargon. No unnecessary fluff. Just solid knowledge you can actually use. Job Responsibilities in Warehouse Management: Managing inventory and ensuring accurate stock levels Organising and optimising warehouse layout and storage systems Coordinating and overseeing the shipping and receiving processes Implementing and maintaining efficient logistics and distribution procedures Monitoring and maintaining quality control standards Managing a team of warehouse staff and providing training as needed Liaising with suppliers, vendors, and other departments to ensure smooth operations Skills needed to be successful in Warehouse Management jobs: Strong organisational and time management abilities Excellent problem-solving and decision-making skills Proficient in using warehouse management systems and software Solid knowledge of health and safety regulations and procedures Effective communication and interpersonal skills for team management Attention to detail and accuracy in handling inventory and orders Ability to adapt to changing priorities and work well under pressure Expected Salaries in Warehouse Management (UK): Entry-level positions: £20,000 - £25,000 per annum Mid-level positions: £25,000 - £35,000 per annum Senior-level positions: £35,000 - £50,000+ per annum Key Features of Warehouse Management Career Bundle CPD Accredited Warehouse Management Courses Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course 01: Warehouse Operative The Warehouse Operative course provides comprehensive training, starting from the basics. It equips you with the knowledge and skills necessary to become a warehouse operative. By successfully completing this course, you can obtain a professional certificate for free, showcasing your accomplishments in the professional field. This course is designed to provide a detailed understanding of the nature of the warehouse industry and your key roles within it. Course 02: Forklift Training The Forklift Training course offers in-depth instruction on forklift operations. It covers everything you need to know, starting from scratch, ensuring you have a solid foundation in forklift handling and safety. This comprehensive course is designed to provide a detailed understanding of the forklift industry and your key responsibilities within it. Course 03: Transport and Logistics Course 03, Transport and Logistics, provides comprehensive training in the field of transportation and logistics. It covers all aspects of the industry, starting from the fundamentals, allowing you to develop a deep understanding of the field. This course is designed to equip you with the necessary knowledge and skills to excel in various roles within the transport and logistics sector. Course 04: Manual Handling Interactive Training Course 04, Manual Handling Interactive Training, is a comprehensive program that covers the topic of manual handling in detail. It starts from scratch, providing thorough guidance on safe lifting and moving techniques to prevent injuries in the workplace. By completing this course, you can achieve a professional certificate at no cost, highlighting your expertise in manual handling and your commitment to workplace safety. Course 05: RIDDOR Training Course 05, RIDDOR Training, is a comprehensive program designed to educate individuals on the Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations (RIDDOR). This course covers the regulations and procedures related to reporting workplace incidents and accidents. Course 06: LOLER Training Course 06, LOLER Training, is specifically tailored for individuals working in roles such as LOLER technicians, construction workers, warehouse operatives, health and safety managers, crane operators, and engineering surveyors. This comprehensive course aims to enhance their skills and knowledge in Lifting Operations and Lifting Equipment Regulations (LOLER). Course 07: Ladder Safety Course 07, Ladder Safety, offers comprehensive training on ladder usage and safety precautions. Starting from the basics, this course covers important aspects such as ladder selection, inspection, setup, and safe climbing techniques. Course 08: Supply Chain Management Course 08, Supply Chain Management, provides a comprehensive understanding of the principles and practices involved in managing the flow of goods and services in a supply chain. This course covers various aspects, including procurement, production, inventory management, and logistics. Course 09: Procurement and Supply Chain Management Course 09, Procurement and Supply Chain Management offers in-depth training on the procurement process and its integration within the broader supply chain framework. It covers topics such as sourcing, supplier management, contract negotiation, and risk assessment. Course 10: Advanced Health and Safety Course 10, Advanced Health and Safety, is a comprehensive program that delves into various aspects of workplace health and safety management. Starting from scratch, this course covers advanced topics, including risk assessment, hazard identification, emergency preparedness, and regulatory compliance. Accreditation This Warehouse Management bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Warehouse Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this Warehouse Management Diploma course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Requirements No prior degree or experience is required to enrol in this course. Career path This Warehouse Management Course will help you to explore avariety of career paths in the related industry, including: Warehouse Manager Logistics Coordinator Inventory Controller Distribution Supervisor Warehouse Operations Manager Supply Chain Analyst Procurement Officer Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.