17640 ESS courses in Leicester delivered Online

Overview Show that you are committed to providing the absolute best in Customer Service with this expert training. This Customer Service for Hospitality course will coach you in Customer Service expectations and offer useful recommendations for displaying outstanding Customer Service performance. Any business is reliant on its Customer Service staff, showing consideration and attention to its clients, and you can be taught to embody this Customer Service protocol. You will learn how to pre-empt requests by Customer Service customers and to perform tasks diligently. The specific requirements for Customer Service are also covered in-depth, alongside the UK legislation that governs Customer Service events and establishments with Customer Service staff. This Customer Service course is designed to equip you with the essential Customer Service skills needed to excel in the hospitality industry. From understanding the nuances of Customer Service interactions to mastering the art of proactive Customer Service, you will be prepared to handle any Customer Service challenge that comes your way. Whether you are new to the field or looking to enhance your Customer Service expertise, this training will set you apart as a Customer Service professional. With a focus on practical applications, this Customer Service course ensures that you are not just learning theory but are also capable of applying Customer Service principles in need. Enrol today to elevate your Customer Service capabilities and make a lasting impression in the Customer Service sector. Why Choose this Customer Service Bundle? FREE Customer Service CPD-accredited certificate Get a free student ID card with Customer Service training (£10 applicable for international delivery) Lifetime access to the Customer Service course materials The Customer Service program comes with 24/7 tutor support Get instant access to this Customer Service course Learn Customer Service training from anywhere in the world The Customer Service training is affordable and simple to understand The Customer Service training is entirely online How will I get my Customer Service certificate? You may have to take a quiz or a written test online during or after the Customer Service course. After successfully completing the course, you will be eligible for the certificate. Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service for Hospitality. It is available to all students, of all academic backgrounds. Requirements Our Customer Service for Hospitality is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Customer Service course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum Module One: Who We Are and What We Do - 00:17:00 Module Two: Establishing Your Attitude - 00:12:00 Module Three: Identifying and Addressing Customer Needs - 00:12:00 Module Four: Generating Return Business - 00:14:00 Module Five: In-Person Customer Service - 00:10:00 Module Six: Giving Customer Service over the Phone - 00:12:00 Module Seven: Providing Electronic Customer Service - 00:12:00 Module Eight: Recovering Difficult Customers - 00:15:00 Module Nine: Understanding When to Escalate - 00:14:00

Overview Thrive in your workplace by gaining essential leadership & management skills through our all-inclusive Leadership & Management Diploma course. This comprehensive program is designed to equip you with the knowledge and expertise necessary to become a qualified leader, proficient in effective management practices. You will explore the fundamental differences between leadership and management, understand their significance, and learn how to navigate the complexities of organizational dynamics. Throughout the Leadership & Management Diploma course, you will delve into crucial topics such as conflict management and the various responsibilities that come with effective leadership & management. By engaging with practical scenarios and real-world applications, you'll develop advanced interpersonal communication skills that enable you to align your strategies and address management challenges swiftly and effectively. Enhance your career prospects by enrolling in the Leadership & Management Diploma today! This Leadership & Management Diploma course will provide you with the tools to excel in any leadership role and make a significant impact within your organization. Don't miss the opportunity to elevate your career in leadership & management. Key Features of the Course: FREE Leadership & Management Diploma CPD-accredited certificate Get a free student ID card with Leadership & Management Diploma training (£10 applicable for international delivery) Lifetime access to the Leadership & Management Diploma course materials The Leadership & Management Diploma program comes with 24/7 tutor support Get instant access to this Leadership & Management Diploma course Learn Leadership & Management Diploma training from anywhere in the world The Leadership & Management Diploma training is affordable and simple to understand The Leadership & Management Diploma training is entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the Leadership & Management Diploma course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Leadership & Management Diploma. It is available to all students, of all academic backgrounds. Requirements Our Leadership & Management Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path With the Leadership & Management Diploma, you can explore a variety of rewarding career opportunities, including: Team Leader: £25,000 - £40,000 Project Manager: £30,000 - £50,000 Operations Manager: £35,000 - £60,000 Department Manager: £30,000 - £55,000 HR Manager: £35,000 - £60,000 General Manager: £40,000 - £70,000 Course Curriculum 1 sections • 20 lectures • 08:39:00 total length •Understanding Management and Leadership: 00:40:00 •Leadership Theories: 00:25:00 •Improving Management and Leadership Performance: 00:15:00 •High Performance Teams: 00:32:00 •Motivating Employees: 00:26:00 •Organisational Skills: 00:26:00 •Talent Management: 00:37:00 •Succession Planning: 00:24:00 •Business Process Management: 00:28:00 •Communication Skills: 00:27:00 •Negotiation Techniques: 00:15:00 •Managing Meetings and Giving Feedback: 00:21:00 •Managing Change: 00:22:00 •Time Management: 00:37:00 •Stress Management: 00:15:00 •Emotional Intelligence in Leadership: 00:32:00 •Managing Conflict: 00:14:00 •Dealing with Office Politics: 00:34:00 •Risk Management: 00:35:00 •Corporate Responsibility and Ethics: 00:14:00

Overview In the dynamic world of property sales, becoming a successful estate agent requires more than just basic knowledge; it demands a comprehensive understanding of the industry. Our Real Estate Agents | Online Course offers an in-depth exploration of all essential aspects of real estate, equipping you with the skills needed to excel as an estate agent. From mastering property valuation and market analysis to learning advanced negotiation techniques, this course is designed to prepare you for a thriving career in real estate. Our online course provides flexible learning options, allowing you to gain expertise in key areas such as property management, client relations, and legal regulations affecting estate agents. With engaging content and practical insights, you'll develop the knowledge and confidence needed to navigate the real estate market and advance your career as a top-notch estate agent. Enrol today and take the first step towards becoming a successful real estate professional. Key Features of the Course: FREE Real Estate Agents CPD-accredited certificate Get a free student ID card with Real Estate Agents training (£10 applicable for international delivery) Lifetime access to the Real Estate Agents course materials The Real Estate Agents program comes with 24/7 tutor support Get instant access to this Real Estate Agents course Learn Real Estate Agents training from anywhere in the world The Real Estate Agents training is affordable and simple to understand The Real Estate Agents training is entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the Real Estate Agents | Online Course course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Real Estate Agents | Online Course. It is available to all students, of all academic backgrounds. Requirements Our Real Estate Agents | Online Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 13 lectures • 07:30:00 total length •Module 1: Estate Agent: An Introduction: 00:04:00 •Module 2: Different Types of Estate Agents: 00:04:00 •Module 3: Getting Started on the Job: 00:04:00 •Module 4: Listing Property: Finding the Sellers: 00:05:00 •Module 5: Valuation Process: 00:05:00 •Module 6: Negotiating as Estate Agent: 00:05:00 •Module 7: Selling Property: Finding the Buyers: 00:05:00 •Module 8: Letting Property: 00:06:00 •Module 9: Technology for Estate Agents: 00:07:00 •Module 10: Regulation of Estate Agents: 00:05:00 •Additional Reading Materials - Real Estate Agents: 06:00:00 •Mock Exam - Real Estate Agents | Online Course: 00:20:00 •Final Exam - Real Estate Agents | Online Course: 00:20:00

Overview The Professional Bookkeeping Course offers a comprehensive introduction to the essential principles of bookkeeping, covering key concepts and practical techniques. Begin with an overview of the difference between bookkeeping and accounting, and delve into foundational topics such as the accounting equation and the expanded accounting equation. The course provides detailed insights into various bookkeeping practices, including recording transactions, handling credit and cash purchases, and managing credit and cash sales. Learn to differentiate between unearned revenues, prepaid expenses, and unrecorded expenses, as well as to apply depreciation and understand different types of discounts. As you progress, you'll master the accrual accounting system and the double-entry accounting system, including practical applications with the general journal and general ledger. This course is designed to build a solid foundation in bookkeeping skills, preparing you for effective financial record-keeping and reporting. Whether you’re new to bookkeeping or looking to refine your skills, this program offers a structured approach to managing financial transactions and ensuring accuracy in your bookkeeping practices. Key Features of the Course: FREE Professional Bookkeeping Course CPD-accredited certificate Get a free student ID card with Professional Bookkeeping Course training (£10 applicable for international delivery) Lifetime access to the Professional Bookkeeping Course materials The Professional Bookkeeping Course program comes with 24/7 tutor support Get instant access to this Professional Bookkeeping Course Learn Professional Bookkeeping Course training from anywhere in the world The Professional Bookkeeping Course training is affordable and simple to understand The Professional Bookkeeping Course training is entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the Professional Bookkeeping Course course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Professional Bookkeeping Course. It is available to all students, of all academic backgrounds. Requirements Our Professional Bookkeeping Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 5 sections • 27 lectures • 01:04:00 total length •Introduction: 00:01:00 •Difference between Bookkeeping and Accounting: 00:01:00 •Accounting Equation - Assets, Liabilities and Owners' Equity: 00:04:00 •Expanded Accounting Equation - Revenues and Expenses: 00:02:00 •Transactions: 00:02:00 •Accounts: 00:03:00 •Accrual Accounting System: 00:03:00 •Double-Entry Accounting System - General Journal and General Ledger: 00:03:00 •Recording Transactions: 00:02:00 •Credit Purchases: 00:02:00 •Cash Purchases: 00:01:00 •Credit Sales: 00:04:00 •Cash Sales: 00:02:00 •Unearned Revenues: 00:02:00 •Prepaid Expenses: 00:02:00 •Unrecorded Expenses: 00:04:00 •Unrecorded Revenue: 00:02:00 •Depreciation: 00:03:00 •Types of Discounts: 00:03:00 •Discount Allowed: 00:04:00 •Discount Received: 00:03:00 •Exercise 1: 00:03:00 •Exercise 2: 00:03:00 •Exercise 3: 00:03:00 •Exercise 4: 00:01:00 •Exercise 5: 00:01:00 •Assignment - Professional Bookkeeping Course: 00:00:00

About Course Engineering Calculus Made Simple (Derivatives) Learn the basics of derivatives in a clear and concise way, tailored for electrical engineering students. This course is designed to help you understand and apply the concept of derivatives to electrical problems, without requiring you to have a deep understanding of calculus theory. In this course, you will learn: What derivatives are and how to calculate them How to use derivatives to solve real-world engineering problems Useful trigonometric identities How to approach derivatives using limits and theorems And more! By the end of this course, you will be able to: Calculate the derivatives of basic electrical functions Use derivatives to solve for voltage, current, and other electrical quantities Understand the relationship between derivatives and other calculus concepts, such as limits and integrals This course is perfect for electrical engineering students who want to learn the basics of derivatives without getting bogged down in complex calculus theory. Enroll today and start your journey towards becoming a more proficient electrical engineer! Benefits of learning derivatives for electrical engineering students: Derivatives are essential for understanding and solving many electrical engineering problems. For example, derivatives can be used to calculate the voltage and current in circuits, the torque of a motor, and the resonant frequency of a circuit. Derivatives can also be used to design new electrical components and systems. For example, derivatives can be used to design a filter that can remove noise from a signal or to design a control system that can keep a motor running at a constant speed. Having a good understanding of derivatives will make you a more competitive job applicant and will make you more successful in your career as an electrical engineer. Enroll today and start learning the basics of derivatives for electrical engineering! What Will You Learn? Students will learn mathematical derivatives as they apply to electrical functions Students will learn about limits. Students will learn useful Trig Identities. Students will learn the Squeeze Theorem. Course Content Engineering Calculus (Derivatives) Introduction Functions Limits The Derivative Trig Identities The Squeeze Theorem The Derivative of Sin(x) The Derivative of Cos(x) Other Derivatives A course by Graham Van Brunt P. Eng. Lead Instructor and Founder of PSPT RequirementsA basic knowledge of mathematics and trigonometry Audience Electrical Engineers Technologists Technicians Electrical Students Audience Electrical Engineers Technologists Technicians Electrical Students

Overview The Beauty Skincare Course is a complete guide to mastering essential beauty and skincare skills. This course is tailored for those passionate about beauty and eager to dive into the science of skin health and beauty care. With a focus on skin anatomy, skin nutrients, and personalized beauty treatments, you’ll learn to cater to different skin types, ethnicities, and seasonal skincare needs. This program equips you with expert knowledge on remedies for acne, eczema, and other skin conditions while teaching strategies to address ageing effects and promote overall beauty wellness. With an emphasis on beauty routines and the nuances of hair removal, you’ll develop a holistic understanding of beauty practices that set you apart in the competitive beauty industry. Designed for anyone interested in professional or personal growth in beauty, this course offers practical techniques, theoretical knowledge, and insights into addressing skin challenges. As the demand for skilled beauty professionals continues to rise, this course positions you as a leader in the dynamic world of beauty and skincare. Elevate your expertise, embrace innovation, and make your mark in the thriving beauty industry. Learning Outcomes Master the fundamentals of beauty and skincare, including skin anatomy and nutrients. Diagnose skin diseases and recommend beauty solutions for common skin conditions like acne and eczema. Provide customized beauty care for different skin types, ethnicities, and seasonal requirements. Address the effects of ageing with effective beauty techniques and remedies. Gain expertise in hair removal as part of professional beauty care practices. Understand the impact of the sun on skin and offer remedies for sun-related beauty concerns. Build a strong foundation in modern beauty practices to meet industry demands. Key Features of the Course: FREE Beauty Skincare CPD-accredited certificate Get a free student ID card with Beauty Skincare training (£10 applicable for international delivery) Lifetime access to the Beauty Skincare course materials The Beauty Skincare program comes with 24/7 tutor support Get instant access to this Beauty Skincare course Learn Beauty Skincare training from anywhere in the world The Beauty Skincare training is affordable and simple to understand The Beauty Skincare training is entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the Beauty Skincare course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? The Beauty Skincare course is ideal for aspiring beauty therapists, esthetician professionals, or anyone looking to start a career in beauty and skincare. It’s also perfect for current professionals who want to enhance their knowledge of beauty skincare treatments, skin conditions, and client care. Whether you’re interested in skincare for personal or professional growth, this course offers the crucial skills to succeed in the beauty industry. Requirements Our Beauty Skincare is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Beauty Skincare course, it can be studied in your own time at your own pace. Career Path Completing the Beauty Skincare Course opens up exciting opportunities in the thriving beauty industry. Potential career paths include: Skincare Specialist: £25,000–£30,000 per annum Beauty Consultant: £20,000–£35,000 per annum Dermatology Assistant: £22,000–£30,000 per annum Spa Therapist: £20,000–£28,000 per annum Beauty Influencer: Build your brand through social media and beauty content creation. Freelance Beauty Expert: Offer specialized beauty services and consultations. With the increasing demand for skilled professionals, this course ensures you’re prepared to excel in the beauty industry. Whether in skincare, consulting, or therapy, your expertise will set you apart in this growing field. Course Curriculum 14 sections • 14 lectures • 17:26:00 total length •Skin Anatomy: 00:25:00 •Skin Nutrients: 00:31:00 •Skin Care for Different Skin Types: 00:25:00 •Skin Care for Different Ethnicities: 00:23:00 •Reducing Ageing Effects: 00:28:00 •Hair Removal Examined: 00:26:00 •Diagnosis of Skin Disease: 00:20:00 •Eczema: 00:32:00 •Keratinising and Papulosquamous Disorders: 00:25:00 •Skin Infections: 00:26:00 •Remedies for Acne Prone Skin: 00:24:00 •Seasonal Skin Care: 00:24:00 •Effect of the Sun and Its' Remedies: 00:17:00 •Assignment - Beauty Skincare: 2 days, 12 hours

About Course Course Description: This course provides an in-depth overview of the principles and practices of water and wastewater treatment. The course begins with an introduction to the importance of water and wastewater treatment, followed by a discussion of the different types of water and wastewater treatment processes. The course then covers the physical, chemical, and biological processes that are used to treat water and wastewater, including screening, grit removal, sedimentation, filtration, disinfection, coagulation, flocculation, chemical precipitation, adsorption, pH adjustment, nutrient removal, and sludge treatment and disposal. Expected Outcomes: Upon completion of this course, you will be able to: Apply the principles of water and wastewater treatment to solve real-world problems Design and operate a water and wastewater treatment plant Comply with the regulatory requirements that govern water and wastewater treatment This course is an essential resource for anyone who wants to learn about the principles and practices of water and wastewater treatment. The course is comprehensive and up-to-date, and it is delivered in a clear and engaging way. If you are interested in learning more about water and wastewater treatment, this course is a great place to start. What Will You Learn? Explain the importance of water and wastewater treatment Identify the different types of water and wastewater treatment processes Describe the physical, chemical, and biological processes that are used to treat water and wastewater Design and operate a water and wastewater treatment plant Comply with the regulatory requirements that govern water and wastewater treatment Course Content Water Water Introduction to Water and Wastewater Treatment Introduction to Water and Wastewater Treatment Physical Processes in Water Treatment Physical Processes in Water Treatment Chemical Processes in Water Treatment Chemical Processes in Water Treatment Biological Processes in Water Treatment Biological Processes in Water Treatment Preliminary Treatment in Wastewater Treatment Preliminary Treatment in Wastewater Treatment Primary and Secondary Treatment in Wastewater Treatment Primary and Secondary Treatment in Wastewater Treatment Advanced Treatment in Wastewater Treatment Advanced Treatment in Wastewater Treatment Sludge Treatment and Disposal Sludge Treatment and Disposal Conclusion Conclusion A course by Xpert Learning RequirementsNo prerequisites are required for this course. However, a basic understanding of chemistry and biology is helpful. Audience This course is a valuable resource for anyone who is interested in a career in water and wastewater treatment. Some of the career opportunities that are available to graduates of this course include: Water treatment plant operator Environmental engineer Water quality specialist Regulatory compliance officer Water resources manager Audience This course is a valuable resource for anyone who is interested in a career in water and wastewater treatment. Some of the career opportunities that are available to graduates of this course include: Water treatment plant operator Environmental engineer Water quality specialist Regulatory compliance officer Water resources manager

About Course Enroll in our Performance Management Course to become a better HR manager in your workplace. This course covers three essential topics under the management umbrella: The golden thread of objectives, measuring performance, appraisals and managing performance. In this Performance Management Course, First you will learn a systematic method for connecting your organisational vision with day to day task level objectives, a critical aspect in driving motivation and commitment in teams and individuals. We call this the Golden Thread, the connection that runs through every stage from vision to task. Without this connection daily activities can begin to feel misguided, unnecessary, and even debilitating. The second topic will save you a massive headache by teaching you how to measure and monitor effectively. We must measure progress towards targets, but measuring and monitoring in the wrong areas could cause skewed or even false results, not to mention the wasted time and effort involved. Get to grips with multiple potential measures, and understand what key areas you should be measuring in order to recoup clear accurate, and useful data. The final topic in this course is managing performance. Through our lessons you will learn ways of adapting your approach to performance management to meet properly individuals needs. Using our will vs skill matrix you will discover a formula for prescribing an approach based upon your staff members current competence and attitude. In short, this course will equip you with all the effective techniques to manage employee performance and also help your peers recognise their role and contribution to effectively manage performance and conduct at work. What Will You Learn? Connect the organisational vision with task level objectives Write concise, specific and attainable objectives Measure performance effectively Understand key performance indicators Adapt your approach to performance management Effectively support your staffs development Course Content Introduction to Performance Management This module provides a comprehensive introduction to performance management, covering key concepts, objectives, and benefits. We explore various frameworks and models, including goal-setting theory and performance appraisal systems. We emphasize the importance of clear expectations, metrics, and communication in driving performance improvement. Additionally, we discuss talent development and succession planning using performance data. By the end of this module, learners will have a solid understanding of performance management principles and be prepared to develop effective strategies that enhance employee engagement and contribute to organizational success. Note: This module sets the stage for subsequent in-depth modules on performance management. Module 1 Introduction to Performance Management Performance Appraisal In Module 2, we dive into the critical process of performance appraisal, which is an integral part of performance management. This module equips learners with the knowledge and skills necessary to effectively conduct performance appraisals and provide constructive feedback to employees. Module 2 Performance Appraisal Performance Criteria and Standards Module 3 Performance Criteria and Standards Module 3 Performance Criteria and Standards Responsible Entity for Appraisal Responsible Entity for Appraisal Performance Appraisal Methods Performance Appraisal Methods Performance Appraisal Interview Performance Appraisal Interview Compensation Management Compensation Management Job Evaluation and Job Structure Job Evaluation and Job Structure Competitive Compensation Policies Competitive Compensation Policies A course by Xpert Learning Tags Performance Management PM

About Course Master the fundamentals of administrative support and Personal assistant with this online course Welcome to the Administrative and Office Assistant/Personal Assistant (PA) online course by Xpert Learning. Through this course from Xpert Learning, you will gain the fundamental skills required to be a successful Administrative and Office Assistant/Personal Assistant (PA) or an HR Assistant. Taught through a variety of virtual and interactive exercises, the course will empower you to develop your career as an Administrative or Personal Assistant.With the Online course, you'll learn how to stay one step ahead, anticipating needs and meeting the demands of this challenging, yet rewarding role. Our Course will give you the confidence to know that you're one step closer to your dream job, promotion, or new career. Administrative Office Assistant/Personal Assistant is a career that requires a lot of collaboration and communication. Primarily, you will be responsible for creating the workflow of the company where you are working. The more experience in this field and knowledge of administrative procedures, the more success you will have. The course is designed so that the student comes out with skills that are applicable to any industry. The course is entry-level for anyone interested and it is designed to equip students with the skills necessary to face any situation that could arise in an administrative or office assistant role. This course contains 9 modules covering various topics like Roles and responsibilities, Necessary skills, gathering the right tools, identifying procedures, business writing, and organising meetings and events. You will also receive PDF reading materials for further study.The Administrative Office Assistant/Personal Assistant course is aimed at providing students with the most up-to-date knowledge of the latest trends and developments in the workplace. This course will educate you on how to design a workflow for routine administrative tasks that are essential for a company to run smoothly. You will learn how to conduct your job effectively by using communication skills and taking the necessary steps for the successful completion of duties. Learn how to become a successful office assistant, with organization and problem-solving skills. The Admin and office assistant/Personal Assistant course is a perfect fit for students who are looking to grow their careers in this field. You will gain industry-specific knowledge through in-depth coverage of the topics required of an administrator, as well as a thorough understanding of administrative office procedures. What Will You Learn? Understand the roles and responsibilities of an excellent personal assistant Familiarise yourself with the skills of an effective administrator Gain an extensive understanding of business etiquette Organisational Meeting and Conference Skills Professional time management and prioritisation skills Course Content Introduction to Administrative and Office Assistant Introduction to Administrative and Office Assistant Administrative Assistant: Roles and Responsibilities Administrative Assistant Roles and Responsibilities Necessary Skills for Administrative Assistant Necessary Skills for Administrative Assistant Gathering the Right Tools Gathering the Right Tools Day to Day Tasks of an Administrative Assistant/PA/Secretary Day to Day Tasks of an Administrative Assistant/PA/Secretary Writing for The Business Environment Writing for The Business Environment Organising Meetings and Events Organising Meetings and Events Conclusion Conclusion Health and Safety, your wellbeing: Workstation Ergonomics A course by Xpert Learning RequirementsThere is no entry requirement. Audience Aspiring Personal Assistant, Administrative Assistant, HR Assistant, Secretary Personal Assistant, Executive Personal Assistant, Administrative Assistant, HR Assistant who want to enhance their skills Audience Aspiring Personal Assistant, Administrative Assistant, HR Assistant, Secretary Personal Assistant, Executive Personal Assistant, Administrative Assistant, HR Assistant who want to enhance their skills

About Course Understand the Ethical and Regulatory Framework for Conducting Clinical Trials Course Description This comprehensive Good Clinical Practices (GCP) course provides a thorough understanding of the ethical and regulatory principles governing clinical trials. It delves into the International Council for Harmonisation of Technical Requirements for Pharmaceuticals for Human Use (ICH) guidelines, ensuring you grasp the essential standards for conducting clinical research. Course Objectives By the end of this course, you will be able to: Articulate the definition, purpose, and historical context of GCP. Explain the importance of GCP in protecting human subjects and ensuring data integrity. Identify key international organizations involved in establishing GCP standards. Apply ethical principles and informed consent procedures in clinical research. Understand the ICH E6(R2) guidelines on Integrated Addendum to Good Clinical Practice. Design and conduct clinical trials according to ICH E8 and E9 guidelines. Manage and report clinical trial data in compliance with ICH E6(R2) guidelines. Implement safety monitoring and adverse event reporting procedures as per ICH E6(R2) and E6(R3) guidelines. Navigate regulatory compliance and inspections related to clinical trials. Target Audience This course is designed for individuals who: Are interested in pursuing a career in clinical research or clinical trial management. Work in the pharmaceutical, biotechnology, or medical device industry. Seek to gain a comprehensive understanding of GCP principles and practices. Prerequisites No prior experience in clinical research is required. However, a basic understanding of research methodology and medical terminology is recommended. Please Note: This course is strictly theoretical and does not qualify participants for clinical practice in the industry. Additional training and certifications may be required for hands-on experience. What Will You Learn? Articulate the definition, purpose, and historical context of GCP. Explain the importance of GCP in protecting human subjects and ensuring data integrity. Identify key international organizations involved in establishing GCP standards. Apply ethical principles and informed consent procedures in clinical research. Understand the ICH E6(R2) guidelines on Integrated Addendum to Good Clinical Practice. Design and conduct clinical trials according to ICH E8 and E9 guidelines. Manage and report clinical trial data in compliance with ICH E6(R2) guidelines. Implement safety monitoring and adverse event reporting procedures as per ICH E6(R2) and E6(R3) guidelines. Navigate regulatory compliance and inspections related to clinical trials. Course Content Introduction to Good Clinical Practice (GCP) and ICH Guidelines Introduction to Good Clinical Practice (GCP) and ICH Guidelines Ethical Principles, Informed Consent, and ICH E6(R2) Ethical Principles, Informed Consent, and ICH E6(R2) Designing and Conducting Clinical Trials with ICH E8 and E9 Designing and Conducting Clinical Trials with ICH E8 and E9 Data Management and Reporting with ICH E6(R2) Data Management and Reporting with ICH E6(R2) Safety and Monitoring in Clinical Trials with ICH E6(R2) and E6(R3) Safety and Monitoring in Clinical Trials with ICH E6(R2) and E6(R3) Regulatory Compliance, Inspections, and ICH E6(R3) Regulatory Compliance, Inspections, and ICH E6(R3) A course by Xpert Learning RequirementsA basic understanding of research methodology and medical terminology is recommended. Audience Individuals who are interested in pursuing a career in clinical research or clinical trial management. Individuals who work in the pharmaceutical, biotechnology, or medical device industry. Individuals who seek to gain a comprehensive understanding of GCP principles and practices. Audience Individuals who are interested in pursuing a career in clinical research or clinical trial management. Individuals who work in the pharmaceutical, biotechnology, or medical device industry. Individuals who seek to gain a comprehensive understanding of GCP principles and practices.