507 ESC courses delivered Online

Safeguarding Course Information   Description This course provides a guide to the safeguarding procedures that medical practices and other service providers need to have in place to guard against abuse or neglect. Safeguarding procedures are needed within doctors’ surgeries, schools, nurseries, clubs and associations and any organisation dealing with children and young people, and vulnerable adults. This is not a course about the clinical detection or escalation of safeguarding concerns The aim of the course is to help providers design the administrative procedures in place that they need for safeguarding The focus of the course is the United Kingdom, but the principles covered in the course, and the procedures presented, should apply anywhere.     Course Pre-Requisites There are no course pre-requisites.   What Students will Learn The safeguarding procedures that organisations dealing with young people and vulnerable adults need The definition of Safeguarding The types of organisation that need safeguarding procedures The responsibilities of organisations for safeguarding Sources of information on safeguarding     Curriculum 1. What is Safeguarding? 2. Who is covered by safeguarding? 3. The Responsibilities of Service Providers 4. Key Decisions for Service Providers 5. Documents relating to safeguarding 6. Registration of new service users 7. Identification of Concerns 8. Proactive Analysis of Issues 9. Collaborative Review 10. Audit of Effectiveness     Additional Resources PDFs uploaded: What_to_do_if_you_re_worried_a_child_is_being_abused.pdf (328.0 kB) Scottish Government Safeguarding Guidance.pdf (4.1 MB) Working_Together_to_Safeguard-Children.pdf (2.3 MB) Making Safeguarding Personal - Guide 2014.pdf (277.9 kB)     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in finance processes. Ross is also a professional author of online training courses for accountants. Ross lives in Scotland with his wife, daughter and Cocker Spaniel

Overview Show that you are committed to providing the absolute best in Customer Service with this expert training. This Customer Service for Hospitality course will coach you in Customer Service expectations and offer useful recommendations for displaying outstanding Customer Service performance. Any business is reliant on its Customer Service staff, showing consideration and attention to its clients, and you can be taught to embody this Customer Service protocol. You will learn how to pre-empt requests by Customer Service customers and to perform tasks diligently. The specific requirements for Customer Service are also covered in-depth, alongside the UK legislation that governs Customer Service events and establishments with Customer Service staff. This Customer Service course is designed to equip you with the essential Customer Service skills needed to excel in the hospitality industry. From understanding the nuances of Customer Service interactions to mastering the art of proactive Customer Service, you will be prepared to handle any Customer Service challenge that comes your way. Whether you are new to the field or looking to enhance your Customer Service expertise, this training will set you apart as a Customer Service professional. With a focus on practical applications, this Customer Service course ensures that you are not just learning theory but are also capable of applying Customer Service principles in need. Enrol today to elevate your Customer Service capabilities and make a lasting impression in the Customer Service sector. Why Choose this Customer Service Bundle? FREE Customer Service CPD-accredited certificate Get a free student ID card with Customer Service training (£10 applicable for international delivery) Lifetime access to the Customer Service course materials The Customer Service program comes with 24/7 tutor support Get instant access to this Customer Service course Learn Customer Service training from anywhere in the world The Customer Service training is affordable and simple to understand The Customer Service training is entirely online How will I get my Customer Service certificate? You may have to take a quiz or a written test online during or after the Customer Service course. After successfully completing the course, you will be eligible for the certificate. Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service for Hospitality. It is available to all students, of all academic backgrounds. Requirements Our Customer Service for Hospitality is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Customer Service course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum Module One: Who We Are and What We Do - 00:17:00 Module Two: Establishing Your Attitude - 00:12:00 Module Three: Identifying and Addressing Customer Needs - 00:12:00 Module Four: Generating Return Business - 00:14:00 Module Five: In-Person Customer Service - 00:10:00 Module Six: Giving Customer Service over the Phone - 00:12:00 Module Seven: Providing Electronic Customer Service - 00:12:00 Module Eight: Recovering Difficult Customers - 00:15:00 Module Nine: Understanding When to Escalate - 00:14:00

Anger Management and Conflict Resolution Program Course Overview: The "Anger Management and Conflict Resolution Program" equips learners with essential skills to handle difficult situations with emotional intelligence and effective communication. This course focuses on managing anger and resolving conflicts in personal and professional settings. Learners will explore key strategies for recognising emotional triggers, adopting healthier coping mechanisms, and improving interpersonal relationships. By the end of the program, participants will be able to approach challenging situations calmly and with a clear focus, improving their overall emotional well-being and reducing stress. Course Description: This comprehensive course covers core concepts of anger management, conflict resolution, and emotional control. Learners will delve into techniques for identifying triggers, understanding the roots of anger, and developing effective strategies for conflict resolution. The course also addresses improving communication, active listening, and assertiveness skills. Participants will learn how to navigate workplace and personal conflicts, creating more harmonious environments. Through interactive modules, they will acquire the tools to de-escalate tense situations, promoting peace and cooperation in all areas of life. By the course's conclusion, learners will gain confidence in managing emotions and resolving conflicts with greater efficiency. Anger Management and Conflict Resolution Program Curriculum: Module 01: Anger Management Module 1 Module 03: Anger Management Module 2 Module 03: Anger Management Module 3 (See full curriculum) Who is this course for? Individuals seeking to improve emotional control in daily life. Professionals aiming to enhance their conflict management skills. Beginners with an interest in emotional intelligence and personal development. Managers and team leaders who want to foster a harmonious workplace. Career Path Conflict Resolution Specialist Human Resources Manager Customer Service Manager Mental Health Support Worker Team Leader or Supervisor

Step into the world of personal protection with our Professional Bodyguard Training Course. This course offers essential skills for anyone who wants to work in close protection. You’ll explore everything from personal safety and risk assessment to physical intervention and escort tactics. You’ll also learn how to stay alert during emergencies and adapt to changing environments like the post-COVID world. Learning Outcomes Explain the key duties and roles of a professional bodyguard. Understand personal security basics and protective techniques. Apply UK laws and rules related to close protection. Identify and assess threats in various settings. Plan safe movements and protective operations. Who is this for? This course is ideal for anyone looking to start a career in bodyguard services or improve their current skills. It suits ex-forces, security workers, doormen, private drivers, or anyone interested in close protection. No matter your background, if you’re keen to work in personal security, this course is made for you. Career path After finishing this course, you can explore jobs such as Close Protection Officer, Security Escort, or Event Security Staff. Many learners also move into private security firms or start working with high-profile individuals. Prerequisites You don’t need previous experience to join this course. Anyone over 18 with a keen interest in bodyguard work or personal protection is welcome. A good level of spoken and written English will help you follow the course well. Certification Upon completion of the course and passing the final assessment, you can obtain a PDF certificate for £9.99. Hard copy certificates are available for an additional £15.99. Disclaimer: This is an online course with pre-recorded sessions. Course access will be granted within 24 hours of enrollment. (Learn more about this online course)

Anxiety doesn’t knock before entering — and for many children and young people, the COVID-19 pandemic opened the door wide. Disrupted routines, uncertainty, isolation, and overwhelming media exposure created the perfect storm for rising emotional distress. This course is crafted to help you make sense of the signs, behaviours and emotional responses that young individuals may display as a result of pandemic-related anxiety. Whether you're a teacher, parent, caregiver or simply working with young minds, understanding the why behind the worry is the first step towards meaningful support. With a balanced, informative tone, this course explores how anxiety manifests in younger age groups and how the pandemic altered their coping mechanisms and social connections. You'll gain insights into recognising the red flags, understanding the psychological impact of lockdowns, and offering the kind of support that helps ease rather than escalate their stress. Expect accessible, clear guidance rooted in up-to-date knowledge – without the jargon. Meet the Endorsement The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Anxiety in Children and Young People During COVID-19 course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by The CPD Certification Service Who is this course for? This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This course is open to all, with no formal entry requirements. Career path Upon successful completion of the Course, learners will be equipped with many indispensable skills and have the opportunity to grab. Certificates Certificate of completion Digital certificate - £9 Certificate of completion Hard copy certificate - £89 QLS Endorsed Certificate Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £89 International: £89+ £10 (postal charge) = £99 CPD Certification Service Accredited Certification Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

The course begins with an overview of fraud, providing a solid foundation for understanding the different types of fraudulent activities that can undermine financial stability and organisational integrity.

Whether you're a new dog owner or have years of tail-wagging companionship behind you, facing aggressive behaviour can be unsettling. This course offers a structured and reliable approach to understanding canine triggers and redirecting unwanted behaviours before they escalate. Learn how to read subtle warning signs, implement proven deterrent methods, and calmly manage situations that could lead to attacks — all from the safety and comfort of your own home. By guiding you through practical theory, expert techniques, and behaviour strategies, this course ensures you're better prepared to handle confrontational scenarios with confidence. No fluff, no jargon — just straight-to-the-point, easy-to-follow guidance that makes sense. Whether you’re protecting your own pup or keeping your family safe in the park, this is a solid step towards safer, more positive dog interactions. Learning Outcomes: By the end of this course, you'll be able to: Identify challenging and submissive signals in dogs Prevent dog aggression when walking your dog on a leash Handle a dog attack safely and effectively Understand the importance of socialisation and training in preventing dog attacks Recognize the signs of a potentially dangerous dog and take appropriate action At the beginning of the course, participants will receive an introduction to the challenging and submissive signals that dogs display. They will learn to recognise these signals and understand how to respond appropriately to prevent aggressive behaviour. The course will then delve into the topic of leash pulling and its contribution to dog aggression. Furthermore, the course will provide guidance on how to handle a dog attack. Participants will learn how to interpret a dog's body language and identify signs of aggression. They will also learn practical training methods to prevent and manage aggressive behaviour. Overall, this course aims to equip dog owners and trainers with the necessary skills to ensure their safety, as well as that of their dogs and those around them. How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Completing the Dog Training - Stop Dog Attacks course can provide you with valuable skills that can enhance your career in several fields, including: Dog Trainer: £15,000 - £35,000 per year Animal Control Officer: £17,000 - £30,000 per year Dog Behaviorist: £20,000 - £50,000 per year Note: These figures are approximate and may vary based on experience, qualifications, and location. Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Tired of watching your bank balance play hide and seek every month? This course is your ticket to understanding how money can work smarter while you work... well, less. Passive Income Mastery – Build Financial Security is designed to guide you through the world of income streams that don’t require constant effort. Whether you're earning while you sleep or sipping tea while your investments hum along quietly, this course will shed light on how to build that steady financial cushion without falling for overhyped promises or risky schemes. Learn the frameworks, income models, and digital opportunities that people often whisper about but rarely understand properly. With clear, concise lessons, you’ll explore how to lay the groundwork for dependable income sources with minimal fuss and maximum common sense. If you’ve ever wondered how others seem to stay ahead financially without clocking in overtime, this course brings those answers home—neatly packed in an online format that respects your time and intelligence. Learning Outcomes: Understand the difference between recurring and residual income Identify the various types of recurring and residual income streams Develop strategies to build passive income streams Learn how to leverage time and resources to maximise passive income potential Achieve financial security through passive income The Passive Income Mastery course is designed to provide learners with a comprehensive understanding of how to build passive income streams and achieve financial freedom. Through six modules, learners will gain an understanding of the difference between recurring and residual income, the various types of income streams available, and the strategies for building wealth through passive income. Upon completing this course, learners will be equipped with the tools and knowledge to develop their own passive income streams and achieve financial security. With expert guidance and a comprehensive curriculum, this course is the key to unlocking your financial potential. Passive Income Mastery - Build Financial Security Course Curriculum Passive Income Masterclass Build Financial Security - Preview Section 01: What Are Recurring Income Streams Section 02: What is Residual Income Section 03: Types of Recurring Income Section 04: Types of Residual Income Section 05: Relationship Between Recurring, Residual and Passive Income Section 06: Building Wealth Strategies Passive Income Masterclass Build Financial Security - Review How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to supplement their income Entrepreneurs seeking to build passive income streams Those interested in achieving financial freedom Individuals who want to learn how to leverage their time and resources Anyone who wants to gain a comprehensive understanding of passive income Career path Entrepreneur Real estate investor Affiliate marketer Stock trader Content creator £20,000 - £150,000+ (depending on career path and experience) Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

The Passive Income Mastery – Build Financial Security Course is for anyone who’s ever wondered if money really can work while you sleep. This course takes a straightforward approach to the principles, strategies, and digital avenues that can generate income with minimal day-to-day involvement. From dividend-focused planning to automated online models, it’s all laid out without fluff, fuss, or fancy promises—just solid guidance presented with a sense of clarity and a smirk where appropriate. Whether you’re exploring new income streams or trying to bring structure to ideas already in motion, this course offers a well-paced walkthrough that avoids overcomplication. You’ll discover smart methods to set up digital income routes, learn how they scale, and understand the trade-offs involved—because even passive income doesn’t grow on trees. If you're looking to make informed financial moves that don’t require a second inbox or a small fortune in startup costs, this is a good place to start ticking off your money goals—minus the clichés. Learning Outcomes: Understand the difference between recurring and residual income Identify the various types of recurring and residual income streams Develop strategies to build passive income streams Learn how to leverage time and resources to maximise passive income potential Achieve financial security through passive income The Passive Income Mastery course is designed to provide learners with a comprehensive understanding of how to build passive income streams and achieve financial freedom. Through six modules, learners will gain an understanding of the difference between recurring and residual income, the various types of income streams available, and the strategies for building wealth through passive income. Upon completing this course, learners will be equipped with the tools and knowledge to develop their own passive income streams and achieve financial security. With expert guidance and a comprehensive curriculum, this course is the key to unlocking your financial potential. ⊱⊱ Passive Income Mastery - Build Financial Security Course Curriculum Passive Income Masterclass Build Financial Security - Preview Section 01: What Are Recurring Income Streams Section 02: What is Residual Income Section 03: Types of Recurring Income Section 04: Types of Residual Income Section 05: Relationship Between Recurring, Residual and Passive Income Section 06: Building Wealth Strategies Passive Income Masterclass Build Financial Security - Review How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to supplement their income Entrepreneurs seeking to build passive income streams Those interested in achieving financial freedom Individuals who want to learn how to leverage their time and resources Anyone who wants to gain a comprehensive understanding of passive income Career path Entrepreneur Real estate investor Affiliate marketer Stock trader Content creator £20,000 - £150,000+ (depending on career path and experience) Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Struggling with eating disorders can feel like being trapped in an invisible cycle—difficult to explain, even harder to escape. This course has been thoughtfully developed for individuals looking to better understand the complex patterns behind eating disorders and to explore strategies for long-term recovery. Whether you're experiencing disordered eating yourself or supporting someone who is, you'll gain valuable insight into the emotional, psychological, and behavioural aspects of this sensitive subject. Packed with professional guidance, the course gently leads learners through key topics such as body image, emotional triggers, nutritional concerns, and cognitive thought patterns. Designed for clarity and compassion, each module encourages reflection without judgement. There's no jargon or sensationalism—just clear, respectful content presented in a calm, thoughtful tone. Learn at your own pace, with confidence, knowing that you're taking steps towards greater awareness and understanding. Learning outcomes: Understand the different types of eating disorders Learn about the root causes of eating disorders Discover techniques to build a healthier relationship with food Improve self-esteem and overcome negative thought patterns Enhance physical and mental health Our Overcoming Eating Disorders course is designed to help you understand the root causes of eating disorders and provide you with the tools and strategies needed to overcome them. Through this course, you'll learn about the different types of eating disorders and the impact they can have on your physical and mental health. Our expert instructors will guide you through a variety of techniques to help you build a healthier relationship with food, improve your self-esteem, and overcome negative thought patterns. By the end of this course, you'll be on your way to a happier, healthier life. ⊱⊱ Overcoming Eating Disorders Course Curriculum Course outline Introduction to course Types of Eating Disorders Bulimia Nervosa Caloric Requirement Research binge eating & purging Studies on Bulimia Nervosa Research on Significance of Binge eating disorder Research on Culture & Eating disorder Research on food insecurity Research on relation between EQ & Eating disorders Research on Incidents & outcomes of eating disorders Binge eating Binge eating continued Symptoms of eating disorders Health effect of binge eating and purging Treatment of binge eating and purging Overcoming your eating disorder (self approach) Introduction to CBT Cognitive Behavioral Therapy Introduction of ACT - Acceptance & Commitment Components of ACT Antecedent and consequential control Goals & Targets of ACT Conclusion How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who struggle with an eating disorder People who want to learn more about eating disorders and how to overcome them Health professionals who want to expand their knowledge and skills in treating eating disorders Friends and family members of individuals who struggle with an eating disorder Anyone who wants to improve their relationship with food and body image Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Eating Disorder Therapist Nutritionist or Dietician Mental Health Professional Health Coach The salary range for these roles in the UK ranges from £20,000 to £60,000 per year. However, the salary range can vary depending on the industry and level of experience. Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.