NPORS Forward Tipping Dumper (N204)
NPORS Road Roller (N214)
NPORS Forward Tipping Mini Dumper (N139)
NPORS Skidsteer Loader (N212)
NPORS Piling Rig Attendant (N022)
NPORS Telescopic Handler Suspended Loads (N138)
NPORS Suction Excavator (N021)
NPORS Crane / Lift Supervisor (N405)
Recognising the value of, and practising, clear and open communication at all levels is the first step to improving performance, whether at an individual, team, management, leadership or organisational level. We all know this, but why is it so difficult? This unique programme will make it much, much easier for you by giving you a robust framework to use - and the opportunity to practise your skills in a safe, supportive environment. It will help you have conversation that deliver tangible results. The programme will help you: Overcome the barriers to effective performance conversations Handle feedback conversations effectively Improve working relationships with your staff Set realistic expectations and targets (and get 'buy-in' for them) Improve your communication style Plan and prepare for honest conversations in the workplace 1 What is an honest conversation? Why don't we have them more often? What stops us? The cost of not having them 2 The feedback conversation Dealing with the impact of feedback conversations 3 Preparing for conflict 4 Effective working relationships 5 The expectations conversation 6 The targets conversation 7 Your communication styles 8 Planning and preparing for an honest conversation 9 Giving and receiving feedback skills
The 1 day IMI award in “Automotive Refrigerant Handling” has been specifically designed to provide the knowledge, training and qualification necessary to satisfy EU legislation in the mobile air conditioning market. It is designed for anyone handling refrigerants within the automotive industry including mobile mechanics, garages, body shops, main dealerships and automotive dismantlers. Course Details: Half day classroom based theory session Half day workshop practice and assessment session Course Fees £290.00 + VAT. per person *Please contact us for group rates and onsite training Course Content Theoretical Introduction to Automotive Air Conditioning Basic heat processes Pressure and temperature relationships The refrigeration cycle Lubrication How a MAC system works The electrical components Types of Refrigerants used The Environmental Impact Regulations Service Equipment Practical Health & Safety Precautions and PPE System Inspection and Testing Refrigerant Recovery Refrigerant Re-charge IMI assessment and test An online multi-choice theory question paper Practical Assessment observed by an IMI approved assessor. What’s included Fully qualified and experienced trainers Course booklet (normally sent out as pre-reading before the course) Examinations Fees and Certification To find out more, please use the live chat function, visit our contact page or call us on 024 76325880