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12136 Environment courses delivered Online

Criminal Investigator Training

4.8(9)

By Skill Up

Unravel mysteries, dissect clues, and become a sleuth extraordinaire with our Criminal Investigator Training course. Master the art of detection!

Criminal Investigator Training
Delivered Online On Demand7 hours 2 minutes
£13.99

Science-Based Bodyweight Workout: Build Muscle Without A Gym

4.8(9)

By Skill Up

Embark on a transformative journey with our Science-Based Bodyweight Workout course. Unleash your potential, sculpt muscles, and redefine fitness without the constraints of a gym.

Science-Based Bodyweight Workout: Build Muscle Without A Gym
Delivered Online On Demand57 minutes
£13.99

Laboratory Expert Diploma

4.8(9)

By Skill Up

This Laboratory Expert Diploma course is the perfect stepping stone for anyone looking to become a Laboratory Technician

Laboratory Expert Diploma
Delivered Online On Demand7 hours 53 minutes
£13.99

Food Handlers Certificate Online

4.5(3)

By Studyhub UK

Food Handlers Certificate Online: Your Passport to Culinary Safety Ever wondered what makes a great chef more than just a maestro of flavours? It's their commitment to food safety. Welcome to the Food Handlers Certificate Online, where you'll become the unsung hero of every kitchen, ensuring every bite is not just delicious but safe. Culinary Safety: Where Taste Meets Trust Picture yourself as the guardian of the culinary realm. Your mission: to make sure every dish that leaves your kitchen isn't just a delight to the taste buds but also safe to eat. It's not just a job; it's a delicious adventure into the world of food safety. From Kitchen Novice to Culinary Hero In this course, you'll unlock the secrets to safeguarding food safety. It's not about wearing a chef's hat; it's about donning the cloak of safety that every culinary wizard needs. From understanding the intricacies of food safety legislation to mastering the art of supervision, you'll be ready to conquer the kitchen like a pro. Steering Clear of Culinary Hazards Every culinary hero knows that the kitchen is filled with hazards. But you won't just identify them; you'll learn to tame them. Whether it's bacterial food poisoning or foodborne illnesses, you'll be the detective and the solution, ensuring the dishes you create are a culinary masterpiece, free from harm. Temperature: The Maestro of the Culinary Symphony Just like a maestro conducting an orchestra, you'll understand the significance of temperature control. From checking, verifying, and recording temperature to using it to create culinary wonders, you'll be the conductor of the culinary orchestra, ensuring every note is pitch-perfect. Culinary Cleanliness: Your Armor in the Kitchen In this course, you'll master the art of personal hygiene. Imagine it as your armor, protecting both you and the dishes you create. You'll dive deep into personal cleanliness, ensuring your culinary creations are a testament to hygiene. Food Preservation and Equipment Mastery In the culinary world, you're not just a chef; you're an architect. Discover how to design food premises and select equipment that makes your kitchen a haven of safety. You'll understand food spoilage and preservation, ensuring every ingredient stays fresh. Safeguarding the Kitchen Domain In the world of culinary guardianship, waste disposal, cleaning, and disinfection are your tools of the trade. Like a master sculptor, you'll craft a pristine culinary environment that's free from pests and a shining example of cleanliness. The Key to a Safe Culinary Future With the Food Handlers Certificate Online, you're not just learning; you're embracing a career. You're not just safeguarding dishes; you're protecting the trust of diners. You're the reason they can savor their meals without worry. So, are you ready to embark on a career where taste meets trust, and every dish is a testament to safety? Join us in this culinary adventure, and you won't just earn a certificate; you'll become the guardian of culinary delights everywhere. Your journey into the world of food safety awaits! Learning Outcomes Understand the foundational principles of food safety and its importance. Gain insights into food safety legislation and its application in the industry. Recognise and manage contamination hazards efficiently. Master the methods to control and prevent bacterial food poisoning. Develop a thorough understanding of food temperature control and its verification. Explore the intricacies of food spoilage, preservation, and safe disposal methods. Attain proficiency in managing food allergens, understanding their implications and treatments. Delve into the principles and essentials of effective food labelling. Why Choose Our Food Handlers Certificate Online Course? Gain unlimited access to the course material indefinitely. Obtain a digital Certificate, Transcript, and student ID all-inclusive in the course fee. Rest assured, there are no hidden fees. Upon course completion, acquire CPD accredited qualifications. Benefit from one-to-one professional assistance every weekday. Instantly receive the PDF certificate upon successfully passing. Get your original certificate and transcript on the next working day. Learn with ease from the comfort of your home. Certification: Upon completing the course materials, a written assignment test is provided, which can be taken during or at the end of the course. Once you pass the test, you can claim the PDF certificate for £5.99. For original Hard Copy certificates, you can place an order at an additional cost of £9.60. Who is this Food Handlers Certificate Online course for? Aspiring food handlers aiming to join the food industry. Entrepreneurs venturing into the food business. Professionals in the food industry seeking to enhance their knowledge in safety measures. Managers overseeing food safety in restaurants, cafes, and catering services. Food consultants and auditors focused on quality assurance. Prerequisites: Enrolling in this Food Handlers Certificate Online doesn't necessitate any previous qualifications or experience. You can simply sign up and commence your learning journey. Crafted by professionals, this Food Handlers Certificate Online is compatible with a wide range of devices, including PCs, Macs, tablets, and smartphones. You'll have the flexibility to access the course from any location at any time, provided you have a stable internet connection. Career path Food Safety Auditor: £25,000 - £40,000 Food Quality Assurance Manager: £30,000 - £55,000 Restaurant Manager: £20,000 - £45,000 Food Labelling Specialist: £22,000 - £50,000 Pest Control Technician in Food Industry: £18,000 - £35,000 Food Safety Trainer: £24,000 - £48,000 Course Curriculum Module 01: Food Safety - Introduction Food Safety - Introduction 00:30:00 Module 02: Supervision of Food Safety Supervision of Food Safety 00:34:00 Module 03: Food Safety Legislation Food Safety Legislation 00:33:00 Module 04: Food Safety Management Systems Food Safety Management System 00:41:00 Module 05: Contamination Hazards Contamination Hazards 00:28:00 Module 06: Controlling Contamination Controlling Contamination 00:39:00 Module 07: Bacterial Food Poisoning and Food-Borne Illness Bacterial Food Poisoning and Food-Borne Illness 00:32:00 Module 08: Personal Hygiene Personal Hygiene 00:25:00 Module 09: Food and Temperature Control Food and Temperature Control 00:31:00 Module 10: Checking, Verifying and Recording Temperature Checking, Verifying and Recording Temperature 00:25:00 Module 11: Food Spoilage and Preservation Food Spoilage and Preservation 00:38:00 Module 12: Food Premises and Equipment: The Design and Construction Food Premises and Equipment: The Design and Construction 00:30:00 Module 13: Waste Disposal, Cleaning, and Disinfection Waste Disposal, Cleaning and Disinfection 00:35:00 Module 14: Pest Management Pest Management 00:29:00 Module 15: Food Safety Training for the Staff Food Safety Training for the Staff 00:29:00 Module 16: Basics of Food Allergens Basics of Food Allergens 00:16:00 Module 17: Allergen Guidance for Food Businesses Allergen Guidance for Food Businesses 00:24:00 Module 18: Allergic Reactions and Treatments Allergic Reactions and Treatments 00:23:00 Module 19: Introduction to Food Labelling Introduction to Food Labelling 00:16:00 Module 20: General Principles of Food Labelling General Principles of Food Labelling 00:24:00

Food Handlers Certificate Online
Delivered Online On Demand9 hours 42 minutes
£10.99

Phlebotomy Training

4.9(27)

By Apex Learning

Overview: Phlebotomy is the process of taking our blood sample from the body. The blood sample is usually taken from the arm vein. It is also known as Venipuncture. Blood samples are required to detect and diagnose many health-related issues. Phlebotomy skills are fundamental for healthcare workers. Our Phlebotomy online course will help you understand the basics of phlebotomy step by step. The phlebotomy course aims to thoroughly explain the venipuncture process, including supplies and equipment, safety and infection control, and specimen handling and processing. You will learn the anatomy and physiology of veins and the methods to complete a venipuncture safely and correctly to take a blood sample. So, enroll now! Learning Outcomes of the Phlebotomy Training Course: Gain the knowledge, skills and guidelines to work as a healthcare technician specialising in phlebotomy. Get the primary job responsibilities of a phlebotomist. Accumulate knowledge of Medical Terminology that involves drawing and preparing blood for lab testing. Learn to use blood collection equipment and perform hand hygiene. Discover infection control and safety standards of working as a phlebotomist and how to prevent hematomas and nerve damage. Be updated about modern diagnostic methods and the latest lab technology. Understand more about the precautions required for patients with special needs and appropriate ways to communicate with patients. Key Features of the Phlebotomy Training Course: FREE Phlebotomy Training CPD-accredited certificate Get a free student ID card with Phlebotomy Training training (£10 applicable for international delivery) Lifetime access to the Phlebotomy Training course materials The Phlebotomy Training program comes with 24/7 tutor support Get instant access to this Phlebotomy Training course Learn Phlebotomy Training training from anywhere in the world The Phlebotomy Training training is affordable and simple to understand The Phlebotomy Training training is an entirely online Who is This Course For? This Phlebotomy Training course is perfect for individuals passionate about healthcare and aspiring to embark on a career combining scientific knowledge with patient care. Whether you are a medical student or a healthcare professional looking to expand your skill set, this Phlebotomy Training course will provide you with a solid foundation in phlebotomy and open doors to exciting opportunities in the field. What You Will Learn: Throughout this comprehensive Phlebotomy Training course, you will delve into various topics and modules vital to your understanding of phlebotomy. In the first module, you will explore infection control and risk management, gaining insights into maintaining a safe and hygienic environment for patients and practitioners. In subsequent modules, you will delve into the intricacies of venipuncture techniques, blood collection equipment, patient interaction, and laboratory processes. With a focus on theoretical knowledge and relevant skills, this Phlebotomy Training course will empower you to confidently perform venipuncture procedures and contribute to the accurate diagnosis and treatment of various medical conditions. Why Enroll in This Course: This course is regularly updated to align with industry standards and practices, ensuring you receive the most relevant and up-to-date knowledge. Don't just take our word for it. This Phlebotomy Training course has received top reviews from our learners, who have praised its comprehensive content and ability to provide a solid foundation for a successful career in phlebotomy. Requirements: No prior experience or specific qualifications are required to enroll in this Phlebotomy Training course. However, a passion for healthcare and a genuine desire to positively impact people's lives will serve as your guiding light throughout this journey. Career Path: Upon completing this Phlebotomy Training course, you will be equipped with the necessary skills for various career paths in phlebotomy. Here are seven course-related professions, along with their corresponding average salaries in the UK: Phlebotomist: £22,000 - £26,000 per year Medical Laboratory Assistant: £16,000 - £20,000 per year Blood Donor Technician: £18,000 - £22,000 per year Clinical Research Assistant: £20,000 - £24,000 per year Healthcare Assistant: £17,000 - £22,000 per year Laboratory Technician: £18,000 - £24,000 per year Pathology Collector: £18,000 - £22,000 per year Certification: Upon completing our Phlebotomy Training course, you will receive a CPD certificate, recognized and valued by employers in the healthcare industry. Enroll today and unlock a world of endless possibilities as you become a vital part of the healthcare system and touch lives through the art of blood collection. Course Curriculum 11 sections • 11 lectures • 03:37:00 hours total •Introduction to Phlebotomy •Blood Circulation, Function, and Composition •Phlebotomy Equipment •Routine Venipuncture •Venipuncture Complications and Pre-Examination Variables •Dermal Puncture •Quality Assessment and Management in Phlebotomy •Special Blood Collection Procedure •Infection Control and Risk Management •Mock Exam - Phlebotomy •Final Exam - Phlebotomy

Phlebotomy Training
Delivered Online On Demand3 hours
£9.99

CP100 SAP Cloud Platform

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for Application Consultant Business Analyst Business Process Architect Business Process Owner/Team Lead/Power User Developer Development Consultant Program/Project Manager Solution Architect Technology Consultant Overview This course will prepare you to: Understand the SAP Cloud Solution Understand the SAP Cloud Strategy Understand Java Development Understand development in SAP Cloud Classify and use the various Cloud Platform services Understand the various CP Services Explore the Internet of things Get an overview of SAP Cloud Platform, integration Service Understand Extensions of SAP Cloud Solutions This course will introduce and inform you about the vast potential of SAP Cloud Platform with hands-on exercises to dive into this open platform. SAP Cloud Platform, Introduction Introduce SAP Cloud Platform (SAP CP) Explain Landscape Architecture-Relevant Terms Learn about typical Use cases Explore What is in it: Product Capabilities and Services Platform Concepts Understand Basic Platform Concepts Explore Datacenters Understand Security Digital Transformation - Java Development Introduce Digital Transformation, Java Development Explore 12 Factor Microservices Use the Supported Java Development Environment Explain Supported Java Programming Models by CF Operate Java Applications on SAP Cloud Platform NEO Digital Transformation ? SAP HANA Development Understand SAP HANA Development Understand the SAP HANA XSA Development on CF Digital Transformation ? HTML5/SAPUI5/Fiori Development Introduce HTML5, SAPUI5, and Fiori Development Use SAP UI5 Use SAP Fiori Agile Business ? Extend Application Introduce Agile Business Understand the Application Frontend x-tend the Application: Backend Explore SAP Cloud Platform Data and Storage Services Enterprise Optimization ? Integration Services Introduce Enterprise Optimization, Integration Services Explore Available Integration Services Enterprise Optimization ? Process Integration Introduce SAP Cloud Platform, Integration Service Implement iFlows Enterprise Optimization ? API Explain API Management Build and Publish APIs Internet of Things Services (IoT) Explore the Internet of Things (IoT) Other Interesting Services and Features Explain SAP Cloud Platform SaaS Extensions Explore SAP Cloud Platform Business Services Explain Cloud Platform Data and Storage Understand SAP Cloud Platform Security

CP100 SAP Cloud Platform
Delivered OnlineFlexible Dates
Price on Enquiry

Level 3 Diploma in Microsoft Access 2010

4.3(43)

By John Academy

Description: This particular course has multiple functions including working with templates, generating the baseline plans, monitoring and renovating projects, analysing the project statistics, coping with delays and conflicts, and overall, learning to customise projects. In fact, through executing the project server 2010, you will gain knowledge of communicating the project information as well as combining the project data with the other relevant office applications in general. Moreover, the learners who are basically the information workers and those who want to learn the elementary level of the Access 2010 skills properly match with the very design of the course. Apart from that,the Microsoft Office 2010 Access Intermediate- Complete Video Course is basically based on the skills and ideas learned from the Access 2010.This particular course helps you learn the items such as: the relational databases, related tables,complex queries, reports and printing, charts and pivot tables and also pivot charts. The fundamental topics that have been discussed in the particular course include: learning about querying with SQL, the advanced queries, Macros, the Advanced Macros and so on. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 3 Diploma in Microsoft Access 2010 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 3 Diploma in Microsoft Access 2010 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01: Beginner Getting Started Database Concepts FREE 00:04:00 Exploring the Access Environment 00:11:00 Getting Help 00:02:00 Databases and Tables Planning and Designing Databases 00:12:00 Exploring Tables 00:11:00 Creating Tables 00:33:00 Fields and Records Changing the Design of a Table 00:15:00 Finding and Editing Records 00:06:00 Organizing Records 00:16:00 Data Entry Rules Setting Field Properties 00:14:00 Working with Input Masks 00:07:00 Setting Validation Rules 00:06:00 Basic Queries Creating and Using Queries 00:13:00 Modifying Query Results and Queries 00:05:00 Performing Operations in Queries 00:17:00 Using Forms Creating Forms 00:11:00 Using Design View 00:14:00 Sorting and Filtering Records 00:04:00 Working with Reports Creating Reports 00:10:00 Modifying and Printing Reports 00:16:00 Module 02: Intermediate Relational Databases Database Normalization 00:14:00 Table Relationships 00:13:00 Referential Integrity 00:12:00 Related Tables Creating Lookup Fields 00:11:00 Modifying Lookup Fields 00:06:00 Using Subdatasheets 00:04:00 Complex Queries Joining Tables in Queries 00:26:00 Using Calculated Fields 00:09:00 Summarizing and Grouping Values 00:08:00 Advanced Form Design Adding Unbound Controls 00:08:00 Adding Graphics 00:04:00 Adding Calculated Values 00:06:00 Adding Combo Boxes 00:04:00 Advanced Form Types 00:10:00 Reports and Printing Customized Headers and Footers 00:17:00 Calculated Values 00:08:00 Calculated Values 00:08:00 Printing 00:03:00 Labels 00:05:00 Charts Charts in Forms 00:08:00 Charts in Reports 00:06:00 PivotTables and PivotCharts PivotTables 00:05:00 Modifying PivotTables 00:07:00 PivotCharts 00:04:00 PivotTable Forms 00:01:00 Module 03: Advanced Querying with SQL SQL and Access FREE 00:06:00 Writing SQL Statements 00:18:00 Attaching SQL Queries to Controls 00:06:00 Advanced Queries Creating Crosstab Queries 00:05:00 Creating Parameter Queries 00:11:00 Using Action Queries 00:17:00 Macros Creating, Running, and Modifying Macros 00:08:00 Attaching Macros to the Events of Database Objects 00:05:00 Advanced Macros Creating Macros to Provide User Interaction 00:20:00 Creating Macros that Require User Input 00:04:00 Creating AutoKeys and AutoExec Macros 00:07:00 Creating Macros for Data Transfer 00:07:00 Importing, Exporting, and Linking Importing Objects 00:14:00 Exporting Objects 00:06:00 Working with XML Documents 00:13:00 Linking Access Objects 00:13:00 Using Hyperlink Fields 00:06:00 Database Management Optimizing Resources 00:16:00 Protecting Databases 00:05:00 Setting Options and Properties 00:06:00 Mock Exam Mock Exam- Level 3 Diploma in Microsoft Access 2010 00:30:00 Final Exam Final Exam- Level 3 Diploma in Microsoft Access 2010 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Level 3 Diploma in Microsoft Access 2010
Delivered Online On Demand11 hours 27 minutes
£11.99

70-413 - Designing and Implementing a Server Infrastructure (MCSE)

4.3(43)

By John Academy

Description: The 70-413 - Designing and Implementing a Server Infrastructure (MCSE) course will prepare you for the Exam 70-414: Implementing an Advanced Server Infrastructure. The course covers the advanced topics that IT professionals encounter in the enterprise environment. For passing the exam, you should have a thorough understanding of a fundamental server infra¬structure including monitoring, virtualisation, and high availability. There are four main objective areas on the 70-414 Exam which are discussed in the course thoroughly: Manage and maintain a server infrastructure Plan and implement a highly available enterprise infrastructure Plan and implement a server virtualisation infrastructure Design and implement identity and access solutions In the course, you will learn how to create the virtual infrastructure, plan and deploy virtual machines and implement solutions for the virtual administration. You will also learn about monitoring, high availability, updates, PKI, BCP and IDA. In short, the course will prepare you for the exam. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? 70-413 - Designing and Implementing a Server Infrastructure (MCSE) course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our 70-413 - Designing and Implementing a Server Infrastructure (MCSE) training course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Server Infrastructure - Upgrade and Migration Upgrade and Migration FREE 00:34:00 Windows Assessment and Deployment Kit (ADK) 00:20:00 HyperV Virtual Licensing 00:12:00 Cloning Domain Controllers 00:24:00 Imaging Strategies 00:19:00 Choosing a Deployment Method 00:07:00 Installing Windows AIK 00:07:00 New Features in Windows DS 00:04:00 Storage and File Services Storage and File Services 00:09:00 iSCSIes 00:14:00 DFS 00:15:00 Deploying and Configrueing DFS 00:14:00 BranchCache 00:06:00 Implementing BrancheCache 00:05:00 Discretionary Access Control 00:19:00 Resource Properties 00:09:00 Network Infrastructure Services Network Infrastructure Services 00:25:00 DHCP Server Placement Infrastructure 00:25:00 IPAM Definition and Benefits 00:25:00 DNS Namespace Design 00:26:00 DNS Records Needed by AD 00:09:00 DNS Design Considerations 00:11:00 Performance Monitor and DNS 00:08:00 Zone Transfers and Replications 00:09:00 Configuring Zone Transfers 00:05:00 Creating DNS Zones 00:08:00 DNS and High-Availability 00:11:00 Planning for External User Access Planning for External User Access 00:18:00 Authentication Protocols and Methods 00:15:00 Network Access Policies 00:10:00 Creating a VPN 00:18:00 Perimeter Networks 00:07:00 DirectAccess 00:16:00 RADIUS Authentication and NPS 00:10:00 Network Security 00:26:00 Connection Security Rules 00:03:00 Design and Implement Logical AD Infrastructure Design and Implement Logical AD Infrastructure 00:18:00 Guidelines for Designing AD DS Forests 00:19:00 Creating a Forest Root 00:18:00 Viewing and Editing the Schema 00:10:00 Creating a Forest Trust Part 1 00:06:00 Creating a Forest Trust Part 2 00:06:00 AD DS Domains 00:18:00 Install Second Domain Controller to Domain 00:12:00 Trust Relationships 00:29:00 OU Strategies 00:21:00 Exploring AD Permissions within OU Structure 00:09:00 Protecting OUs using PowerShell 00:08:00 Active Directory Groups 00:24:00 Creating Groups with Active Directory Administration Center 00:11:00 Creating Groups with PowerShell 00:05:00 Special Identities 00:05:00 D GPO AD GPO 00:14:00 Group Policy Categories 00:18:00 Group Policy Preferences 00:11:00 PowerShell Cmdlets 00:06:00 Designing a Physical AD Infrastructure Designing a Physical AD Infrastructure 00:19:00 Replication Topologies Ring 00:09:00 Site Links 00:12:00 Domain Controllers Domain Controllers 00:12:00 Best Practices Analyzer 00:07:00 HighAvailability 00:15:00 Mock Exam Mock Exam- 70-413 - Designing and Implementing a Server Infrastructure (MCSE) 00:20:00 Final Exam Final Exam- 70-413 - Designing and Implementing a Server Infrastructure (MCSE) 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

70-413 - Designing and Implementing a Server Infrastructure (MCSE)
Delivered Online On Demand14 hours 45 minutes
£11.99

Customer Service Level 1 or Level 2 Certificate Course

By Qdos Training Limited

Qualification Number Level 1: 603/5291/7 Qualification Number Level 2: 600/3423/3 Minimum entry age 19 Guided Learning Hours Level 1: 30 Guided Learning Hours Level 2: 115  What does this qualification cover?  Level 1: • Know how to deliver good customer service • Know different communication methods • Know how to provide good customer service in line with organisational procedures • Know how to effectively deal with customer queries, problems and complaints. Level 2: • The principles of customer service • How customer needs and expectations are formed • The principles of responding to customers' problems or complaints • Interpersonal and team working skills • How to meet customer needs and expectations • Communicating effectively with customers • Legislation which supports the customer service process Who is it suitable for?  This qualification is aimed at learners who are new to the customer service sector and wish to improve their knowledge of this area resulting in the achievement of a nationally recognised qualification. The qualification provides learners with the knowledge and understanding in customer service for learners who deal, or intend to deal, with customers on a daily basis as part of their job role and is applicable to a variety of work environments. This qualification is suitable for learners aged 19 and above. What are the entry requirements? There are no specific recommended prior learning requirements for this qualification. How is this qualification structured? Level 1: The qualification is made up of one mandatory unit: • Unit 1 Customer Service Principles Level 2: The qualification is made up of two mandatory units: • Unit 1 Supporting the customer service environment • Unit 2 Delivery of effective customer service How is it assessed? This qualification is assessed via an internally assessed and externally verified portfolio of evidence. Funding for our qualifications This qualification is available fully funded under the Adult Education Budget funding stream and is free to the candidate.

Customer Service Level 1 or Level 2 Certificate Course
Delivered OnlineFlexible Dates
FREE

Complete German Course - Beginner

4.3(43)

By John Academy

Description Being a second language learner, do you want to be an expert in the German language? Are you interested to increase your fluency in this language to get much more opportunities in educational sectors, job markets, and office? If so, take a look at our well-designed German language learning course. Its precise contents help you to be better in using the German language in vivid ways. The Complete German Course - Beginner course deals with the basic German language, grammar, vocabulary, and use of German tense. The outlines of the course incorporate a different form of the pronoun, and effective words so that you can use these properly to improve your communicational and conversational skills. It introduces you to the key use of the verb, and greeting sentences. The purpose of the course is to enrich your fluency so that you can respond in asking a question of your surrounded people. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete German Course - Beginner is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete German Course - Beginner is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 1 Learn German - Find out all about this course in less than two min 00:02:00 Learn German - The Alphabet 00:14:00 Learn German - Pronouncing certain combinations of letters 00:09:00 Learn German - Introduce yourself and others 00:07:00 Learn German - Greet someone - say good-bye to someone 00:09:00 Learn German - The Gender - the Articles 00:08:00 Learn German - Where do you come from- 00:07:00 Learn German - What languages do you speak- 00:06:00 Learn German - The numbers until 20 00:11:00 Learn German - The numbers until 100 00:08:00 Module 2 The personal pronouns and conjugation of the verbs 'to be' and 't 00:11:00 Learn German - The conjugation in the present part 1 00:10:00 Learn German - The conjugation in the present part 2 00:18:00 Learn German - The conjugation in the present part 3 00:15:00 Learn German - Recap dictation 00:22:00 Learn German - The possessive pronoun 00:19:00 Learn German - The Family 00:16:00 Learn German - More detailed information about the person- pers 00:17:00 Learn German - The food-Going shopping 00:20:00 Learn German - The price- How much does it cost- 00:12:00 Module 3 Learn German - The question words with W-The Yes- No questions 00:16:00 Learn German - The times of the day-The days of the week 00:15:00 Learn German - The daily routine 00:23:00 Learn German - The apartment 00:19:00 Learn German - The real estate announce 00:21:00 Learn German - The furniture- The interior equipment 00:18:00 Learn German - The plural 00:18:00 Learn German - The gender-the grammatical gender 00:18:00 Learn German - Country information 00:19:00 Learn German - The negation with 'nicht' and 'kein' 00:17:00 Module 4 Learn German - Separable and non-separable verbs 00:20:00 Learn German - The colors 00:12:00 Learn German - Hobbies 00:17:00 Learn German - Let's cook 00:17:00 Learn German - Repeat Dictation 00:17:00 Learn German - Test 00:14:00 Learn German - Test - Part 2 00:19:00 Learn German - The syntax 00:18:00 Learn German - Introduction to the cases 00:02:00 Learn German - The Perfect 00:20:00 Module 5 Learn German - The Participle II 00:17:00 Learn German - Exercises for Participle II and Perfect 00:19:00 Learn German - Occupations and work environment 00:24:00 Learn German - Understanding a job advertisement 00:19:00 Learn German - Introduction to the prepositions 00:13:00 Learn German - When traveling 00:20:00 Learn German - Fill out a form 00:25:00 Learn German - The body parts 00:21:00 Learn German - Health and sickness 00:18:00 Learn German - At the doctor's 00:22:00 Module 6 Learn German - The comparative 00:20:00 Learn German - The superlative 00:18:00 Learn German - What is a healthy diet 00:20:00 Learn German - To be in a city 00:20:00 Learn German - Local prepositions 00:15:00 Learn German - The polite speech-The subjunctive 2 00:21:00 Learn German - The clothing 00:27:00 Learn German - The ordinal numbers 00:17:00 Learn German - Important holidays in Germany 00:20:00 Learn German - The big Germany quiz 00:21:00 Course Certification Order your Certificate 00:00:00

Complete German Course - Beginner
Delivered Online On Demand16 hours 18 minutes
£11.99