12218 Environment courses delivered Online

Overview This comprehensive course on Python for Data Analysis will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Python for Data Analysis comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Python for Data Analysis. It is available to all students, of all academic backgrounds. Requirements Our Python for Data Analysis is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 19 sections • 99 lectures • 00:08:00 total length •Welcome & Course Overview: 00:07:00 •Set-up the Environment for the Course (lecture 1): 00:09:00 •Set-up the Environment for the Course (lecture 2): 00:25:00 •Two other options to setup environment: 00:04:00 •Python data types Part 1: 00:21:00 •Python Data Types Part 2: 00:15:00 •Loops, List Comprehension, Functions, Lambda Expression, Map and Filter (Part 1): 00:16:00 •Loops, List Comprehension, Functions, Lambda Expression, Map and Filter (Part 2): 00:20:00 •Python Essentials Exercises Overview: 00:02:00 •Python Essentials Exercises Solutions: 00:22:00 •What is Numpy? A brief introduction and installation instructions.: 00:03:00 •NumPy Essentials - NumPy arrays, built-in methods, array methods and attributes.: 00:28:00 •NumPy Essentials - Indexing, slicing, broadcasting & boolean masking: 00:26:00 •NumPy Essentials - Arithmetic Operations & Universal Functions: 00:07:00 •NumPy Essentials Exercises Overview: 00:02:00 •NumPy Essentials Exercises Solutions: 00:25:00 •What is pandas? A brief introduction and installation instructions.: 00:02:00 •Pandas Introduction: 00:02:00 •Pandas Essentials - Pandas Data Structures - Series: 00:20:00 •Pandas Essentials - Pandas Data Structures - DataFrame: 00:30:00 •Pandas Essentials - Handling Missing Data: 00:12:00 •Pandas Essentials - Data Wrangling - Combining, merging, joining: 00:20:00 •Pandas Essentials - Groupby: 00:10:00 •Pandas Essentials - Useful Methods and Operations: 00:26:00 •Pandas Essentials - Project 1 (Overview) Customer Purchases Data: 00:08:00 •Pandas Essentials - Project 1 (Solutions) Customer Purchases Data: 00:31:00 •Pandas Essentials - Project 2 (Overview) Chicago Payroll Data: 00:04:00 •Pandas Essentials - Project 2 (Solutions Part 1) Chicago Payroll Data: 00:18:00 •Matplotlib Essentials (Part 1) - Basic Plotting & Object Oriented Approach: 00:13:00 •Matplotlib Essentials (Part 2) - Basic Plotting & Object Oriented Approach: 00:22:00 •Matplotlib Essentials (Part 3) - Basic Plotting & Object Oriented Approach: 00:22:00 •Matplotlib Essentials - Exercises Overview: 00:06:00 •Matplotlib Essentials - Exercises Solutions: 00:21:00 •Seaborn - Introduction & Installation: 00:04:00 •Seaborn - Distribution Plots: 00:25:00 •Seaborn - Categorical Plots (Part 1): 00:21:00 •Seaborn - Categorical Plots (Part 2): 00:16:00 •Seborn-Axis Grids: 00:25:00 •Seaborn - Matrix Plots: 00:13:00 •Seaborn - Regression Plots: 00:11:00 •Seaborn - Controlling Figure Aesthetics: 00:10:00 •Seaborn - Exercises Overview: 00:04:00 •Seaborn - Exercise Solutions: 00:19:00 •Pandas Built-in Data Visualization: 00:34:00 •Pandas Data Visualization Exercises Overview: 00:03:00 •Panda Data Visualization Exercises Solutions: 00:13:00 •Plotly & Cufflinks - Interactive & Geographical Plotting (Part 1): 00:19:00 •Plotly & Cufflinks - Interactive & Geographical Plotting (Part 2): 00:14:00 •Plotly & Cufflinks - Interactive & Geographical Plotting Exercises (Overview): 00:11:00 •Plotly & Cufflinks - Interactive & Geographical Plotting Exercises (Solutions): 00:37:00 •Project 1 - Oil vs Banks Stock Price during recession (Overview): 00:15:00 •Project 1 - Oil vs Banks Stock Price during recession (Solutions Part 1): 00:18:00 •Project 1 - Oil vs Banks Stock Price during recession (Solutions Part 2): 00:18:00 •Project 1 - Oil vs Banks Stock Price during recession (Solutions Part 3): 00:17:00 •Project 2 (Optional) - Emergency Calls from Montgomery County, PA (Overview): 00:03:00 •Introduction to ML - What, Why and Types..: 00:15:00 •Theory Lecture on Linear Regression Model, No Free Lunch, Bias Variance Tradeoff: 00:15:00 •scikit-learn - Linear Regression Model - Hands-on (Part 1): 00:17:00 •scikit-learn - Linear Regression Model Hands-on (Part 2): 00:19:00 •Good to know! How to save and load your trained Machine Learning Model!: 00:01:00 •scikit-learn - Linear Regression Model (Insurance Data Project Overview): 00:08:00 •scikit-learn - Linear Regression Model (Insurance Data Project Solutions): 00:30:00 •Theory: Logistic Regression, conf. mat., TP, TN, Accuracy, Specificityetc.: 00:10:00 •scikit-learn - Logistic Regression Model - Hands-on (Part 1): 00:17:00 •scikit-learn - Logistic Regression Model - Hands-on (Part 2): 00:20:00 •scikit-learn - Logistic Regression Model - Hands-on (Part 3): 00:11:00 •scikit-learn - Logistic Regression Model - Hands-on (Project Overview): 00:05:00 •scikit-learn - Logistic Regression Model - Hands-on (Project Solutions): 00:15:00 •Theory: K Nearest Neighbors, Curse of dimensionality .: 00:08:00 •scikit-learn - K Nearest Neighbors - Hands-on: 00:25:00 •scikt-learn - K Nearest Neighbors (Project Overview): 00:04:00 •scikit-learn - K Nearest Neighbors (Project Solutions): 00:14:00 •Theory: D-Tree & Random Forests, splitting, Entropy, IG, Bootstrap, Bagging.: 00:18:00 •scikit-learn - Decision Tree and Random Forests - Hands-on (Part 1): 00:19:00 •scikit-learn - Decision Tree and Random Forests (Project Overview): 00:05:00 •scikit-learn - Decision Tree and Random Forests (Project Solutions): 00:15:00 •Support Vector Machines (SVMs) - (Theory Lecture): 00:07:00 •scikit-learn - Support Vector Machines - Hands-on (SVMs): 00:30:00 •scikit-learn - Support Vector Machines (Project 1 Overview): 00:07:00 •scikit-learn - Support Vector Machines (Project 1 Solutions): 00:20:00 •scikit-learn - Support Vector Machines (Optional Project 2 - Overview): 00:02:00 •Theory: K Means Clustering, Elbow method ..: 00:11:00 •scikit-learn - K Means Clustering - Hands-on: 00:23:00 •scikit-learn - K Means Clustering (Project Overview): 00:07:00 •scikit-learn - K Means Clustering (Project Solutions): 00:22:00 •Theory: Principal Component Analysis (PCA): 00:09:00 •scikit-learn - Principal Component Analysis (PCA) - Hands-on: 00:22:00 •scikit-learn - Principal Component Analysis (PCA) - (Project Overview): 00:02:00 •scikit-learn - Principal Component Analysis (PCA) - (Project Solutions): 00:17:00 •Theory: Recommender Systems their Types and Importance: 00:06:00 •Python for Recommender Systems - Hands-on (Part 1): 00:18:00 •Python for Recommender Systems - - Hands-on (Part 2): 00:19:00 •Natural Language Processing (NLP) - (Theory Lecture): 00:13:00 •NLTK - NLP-Challenges, Data Sources, Data Processing ..: 00:13:00 •NLTK - Feature Engineering and Text Preprocessing in Natural Language Processing: 00:19:00 •NLTK - NLP - Tokenization, Text Normalization, Vectorization, BoW.: 00:19:00 •NLTK - BoW, TF-IDF, Machine Learning, Training & Evaluation, Naive Bayes : 00:13:00 •NLTK - NLP - Pipeline feature to assemble several steps for cross-validation: 00:09:00 •Resources- Python for Data Analysis: 00:00:00

What Will I Learn? See the difference between Vegan, Vegetarian, and Flexitarian To make Vegan or Vegetarian choices Cook some delicious vegetarian meals Understand basic nutrition for vegans and vegetarian Deal with difficulties encountered by vegans and vegetarians Requirements A desire to be more aware of their diet and lifestyle. Description Becoming a vegetarian is an adjustment. You'll need to learn new habits and replace old food choices. When dining out, you should call ahead to check the A vegetarian diet excludes or limits animal flesh and products. Becoming a vegetarian is a big choice. For most people, it means changing a lifetime of eating behaviors, menu. It also helps to surround yourself with other like-minded people. The Become a Vegan, Vegetarian or Flexitarian will help you to learn the differences between Vegan, Vegetarian, and Flexitarian. Here, you will gain basic knowledge about three of them, and will get a clear understanding which one you should chose for yourself on the basis of your needs. Who is the target audience? Those who are thinking of becoming vegan Those who are thinking of becoming vegetarian Those who care about their health Those who care about the environment Those who care about animal welfare Introduction to Becoming Vegan or Vegetarian An Introduction to this course 'Becoming a Vegan or Vegetarian' FREE 00:05:00 Reasons to Become a Vegan or a Vegetarian - Part 1 FREE 00:10:00 Reasons to Become a Vegan or a Vegetarian - Part 2 FREE 00:11:00 Steps to Becoming a Vegan, Vegetarian, or Flexitarian How to Make a Lasting Change - Part 1 00:06:00 How to Make a Lasting Change - Part 2 00:05:00 How to Make a Lasting Change - Part 3 00:04:00 Steps Toward a Vegan Diet 00:08:00 Diet Details 00:09:00 Beyond Diet 00:05:00 Issues & Answers 00:04:00 Summary 00:01:00 How to Become Vegan, Vegetarian, or Flexitarian- Handouts How to Become Vegan, Vegetarian, or Flexitarian- Handouts 00:00:00

This course will teach you the fundamentals of Jenkins and how to continually implement and deploy codes in a DevOps environment. You will also learn how to integrate automated tests to verify the build pipelines and set up code quality reporting.

Course Overview Influencing and negotiating are two critical skills to have in business. From building rapport with clients to closing a sale, mastering these two valuable skills will take you far in a wide range of professions. In this course, you will learn techniques and skills for influencing and negotiating in any business environment. You will also explore how personality affects how you influence others, as well as practical exercises for maximising your influential power. What's more, you will learn how to build rapport with others and how to use it effectively, which questions you should ask in negotiation, and how to bring negotiation to a close. This course is open to everyone, but would especially benefit managers, sales professionals, estate agents, business owners and recruitment personnel, whose day-to-day role involves influencing and negotiating clients. This best selling Influencing and Negotiating Level 2 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Influencing and Negotiating Level 2 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Influencing and Negotiating Level 2 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Influencing and Negotiating Level 2 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Influencing and Negotiating Level 2, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Influencing and Negotiating Level 2 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Influencing and Negotiating Level 2 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview Linux is the leading open source operating system (OS), designed to efficiently manage a system's hardware and resources, such as CPU, memory and storage. It is used in all areas of computing, from hacking and security, to hosting a website or app. The Linux in 5 Days covers everything you need to know to learn Linux and level up your career. Through this course, you will gain the in-demand skills you need to become a Linux professional, taking you from beginner to expert in no time.  Starting from the very beginning, you will learn how to install Linux and Virtual Box. You will familiarise with basic Linux commands and distributions, explore the Linux Directory Structure in detail, and learn how to work with Linux directories. The knowledge provided in this course applies to any linux environment, taking your career to the next level in no time. This best selling Linux in 5 Days has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Linux in 5 Days is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Linux in 5 Days is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Linux in 5 Days is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Linux in 5 Days, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Linux in 5 Days will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Linux in 5 Days to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Elevate your environmental consciousness with our Environmental Awareness Training. From pollution understanding to sustainable practices and legal standards, this course empowers you with the knowledge to make a positive impact on our planet.

The 'Understanding Learning Difficulties and Safeguarding Diploma' course offers a comprehensive exploration of effective learning support and safeguarding practices, equipping participants with essential skills to assist learners with diverse needs. Delve into the role and responsibilities of a Learning Support Assistant, master various teaching methodologies, and acquire the skills needed to provide targeted assistance to students with special educational needs. Learn how to create an inclusive and supportive learning environment while prioritizing the safety and well-being of children and young people. Learning Outcomes: Develop proficiency as a Learning Support Assistant in diverse educational settings. Acquire a thorough understanding of effective teaching methodologies. Cultivate essential skills for providing specialized support to learners with learning difficulties. Gain insight into the crucial role and responsibilities of a Learning Support Assistant. Explore strategies for supporting pupils with special needs, enhancing their learning experiences. Learn how to create an inclusive classroom environment that accommodates diverse learning needs. Understand the principles and practices of safeguarding children and young people. Develop the ability to identify and address potential safeguarding concerns. Why buy this Understanding Learning Difficulties and Safeguarding Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Understanding Learning Difficulties and Safeguarding Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Understanding Learning Difficulties and Safeguarding Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Aspiring Learning Support Assistants seeking comprehensive training. Current Learning Support Assistants aiming to enhance their skills and knowledge. Teachers and educators interested in expanding their understanding of learning difficulties and safeguarding. Individuals considering a career in special education or student support. Prerequisites This Understanding Learning Difficulties and Safeguarding Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Learning Support Assistant - Median salary of £16,000 - £25,000 per year. Special Education Teacher - Median salary of £25,000 - £40,000 per year. Educational Consultant - Median salary of £30,000 - £45,000 per year. Behaviour Specialist - Median salary of £25,000 - £40,000 per year. Safeguarding Officer - Median salary of £25,000 - £35,000 per year. Course Curriculum Module 01: Learning Support Assistant: Workplace & Work Module 01: Learning Support Assistant: Workplace & Works 00:30:00 Module 02: Teaching Methodologies Module 02: Teaching Methodologies 00:30:00 Module 03: Skills of a Learning Support Assistant Module 03: Skills of A Learning Support Assistant 00:20:00 Module 04: The Role and Responsibilities of the Learning Support Assistant Module 04: The Role and Responsibilities of the Learning Support Assistant 00:20:00 Module 05: SEN Teaching Module 05: SEN Teaching 01:00:00 Module 06: How to Support Pupils with Special Needs Part 1 Module 06: Supporting Pupils with Special Needs (Part 01) 00:30:00 Module 07: How to Support Pupils with Special Needs Part 2 Module 07: How to Support Pupils with Special Needs Part-2 00:50:00 Module 08: Safeguarding Children & Young People Module 08 Safeguarding Children and Young People 00:20:00 Mock Exam Mock Exam - Understanding Learning Difficulties and Safeguarding Diploma 00:20:00 Final Exam Final Exam - Understanding Learning Difficulties and Safeguarding Diploma 00:20:00

Overview The Professional Crisis Management Certificate course provides comprehensive training in various aspects of business management, including operations management, business analysis, strategic analysis, project management, business development, performance management, risk management, quality management, communication skills, human resource management, customer service, and conflict management. Participants will gain the knowledge and skills necessary to effectively manage crises and navigate challenging situations in a professional setting. Learning Outcomes: Master the principles of effective business management. Acquire essential skills in operations management and business analysis. Develop proficiency in strategic analysis and project management. Understand the intricacies of risk management and recovery strategies. Enhance your communication, negotiation, and conflict resolution abilities. Why buy this Professional Crisis Management Certificate? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Professional Crisis Management Certificate you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Professionals aspiring to excel in crisis management roles. Business managers and leaders seeking to strengthen their skillset. Individuals aiming to transition into crisis management careers. Project managers looking to expand their knowledge. Anyone interested in gaining a comprehensive understanding of business operations. Prerequisites This Professional Crisis Management Certificate was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Crisis Manager: £30,000 - £70,000 per year Operations Manager: £30,000 - £60,000 per year Business Analyst: £25,000 - £50,000 per year Project Manager: £30,000 - £70,000 per year Human Resources Manager: £35,000 - £70,000 per year Quality Assurance Manager: £30,000 - £60,000 per year Course Curriculum Module 01: Introduction to Business Management Introduction to Business Management 00:25:00 Module 02: Operations Management Operations Management 00:24:00 Module 03: Introduction to Business Analysis Introduction to Business Analysis 00:14:00 Module 04: Strategic Analysis and Product Scope Strategic Analysis and Product Scope 00:28:00 Module 05: Project Management Project Management 00:19:00 Module 06: Business Development and Succession Planning Business Development and Succession Planning 00:24:00 Module 07- Business Process Management Business Process Management 00:44:00 Module 08: Planning & Forecasting Operations Planning & Forecasting Operations 00:21:00 Module 09: Performance Management Performance Management 00:18:00 Module 10: Management of Cash and Credit Management of Cash and Credit 00:19:00 Module 11: Managing Risk and Recovery Managing Risk and Recovery 00:26:00 Module 12: Quality Management Quality Management 00:21:00 Module 13: Communication Skills Communication Skills 00:25:00 Module 14: Business Environment Business Environment 00:16:00 Module 15: Organisational Skills Organisational Skills 01:16:00 Module 16: Negotiation Techniques Negotiation Techniques 00:16:00 Module 17: Human Resource Management Human Resource Management 00:19:00 Module 18: Motivation and Counselling Motivation and Counselling 00:19:00 Module 19: Customer Service Customer Service 00:16:00 Module 20: Time Management Time Management 00:40:00 Module 21: Conflict Management Conflict Management 00:14:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Marketing Management Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Marketing Management Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Marketing Management Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Marketing Management Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Marketing Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Marketing Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Marketing Management course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Marketing Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Marketing Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Marketing Management is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Basics of Marketing Basics of Marketing 00:46:00 Module 02: The Marketing Process The Marketing Process 00:49:00 Module 03: Strategic Marketing Strategic Marketing 01:11:00 Module 04: Marketing Environment Marketing Environment 00:29:00 Module 05: Market Segmentations Market Segmentations 00:52:00 Module 06: Consumer Buying Behaviour Consumer Buying Behaviour 01:12:00 Module 07: Business Markets and Buying Behaviour Business Markets and Buying Behaviour 00:52:00 Module 08: Marketing Research Marketing Research 00:48:00 Module 09: Product Strategy Product Strategy 00:55:00 Module 10: Branding Strategy Branding Strategy 00:39:00 Module 11: Product Life Cycle Product Life Cycle 00:33:00 Module 12: Pricing Strategy Pricing Strategy 01:15:00 Module 13: Marketing Channels Marketing Channels 01:12:00 Module 14: Integrated Marketing Communications Integrated Marketing Communications 01:00:00 Module 15: Advertising and Sales Promotion Advertising and Sales Promotion 01:00:00 Module 16: Personal Selling and Public Relations Personal Selling and Public Relations 01:14:00 Module 17: Direct and Digital Marketing Direct and Digital Marketing 00:54:00

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 HVIT Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview This course has been created to help IT service management practitioners working in organizations that are becoming more digitally enabled. The practitioners are familiar with traditional IT service management concepts, and now want to be able to discuss ?digital? with more confidence, to develop practical competences, and to be valued contributors in the digital domain. They want to improve how they and their co-workers: Help get customers? jobs done ? helping customers become who they seek to become Keep raising the bar ? taking things to a significantly higher level Trust and are trusted ? as professional knowledge workers in a healthy workplace Accept ambiguity and uncertainty - not scared of not knowing an answer Commit to continual learning ? all as part of their daily work The scope of the course is the primary activities in the digital value chain. In other words, what the practitioner does and which resources they use across the lifecycle of digital products, in order to: Make the right digital investments Realize and deliver digital products and services quickly Provide digital products and services that are highly resilient to disruption Ensure that the service consumer realizes value from the digital products and services Assure conformance of activities with governance, risk and compliance requirements. Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices ITIL 4 is a framework for quality IT service management (ITSM) through proven best practice, providing practical and flexible guidance to support your organization on its journey to digital transformation while empowering your IT teams to continue to play a crucial role in the wider business strategy. This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments, including the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - THE NATURE OF HIGH-VELOCITY IN A DIGITAL WORLD Overview of the key ITIL 4 high-velocity terminology Understand when the transformation to high velocity IT is desirable and feasible Understand the five objectives associated with digital products ? to achieve: Valuable investments ? strategically innovative and effective application of IT Fast development - quick realization and delivery of IT services and IT-related products Resilient operations - highly resilient IT services and IT-related products Co-created value - effective interaction between service provider and consumer Assured conformance - to governance, risk and compliance (GRC) requirements. 2 - ITIL OPERATING MODEL ? DIGITAL PRODUCT LIFECYCLE Understand how high velocity IT relates to: The four dimensions of service management The ITIL service value system The service value chain The digital product lifecycle 3 - FUNDAMENTAL CONCEPTS FOR DELIVERING HVIT Understand the following concepts: Ethics Safety culture Toyota Kata Lean / Agile / Resilient / Continuous Service-dominant logic Design thinking Complexity thinking Use the principles, models and concepts to contribute to: Help get customers? jobs done Trust and be trusted Commit to performance Deal with uncertainty Improve by being inquisitive 4 - ACHIEVING VALUE WITH DIGITAL PRODUCTS Know how the service provider ensures valuable investments are achieved. Know how to use the following practices to contribute to achieving valuable investments: Portfolio management Relationship management Know how the service provider ensures fast deployment is achieved Know how to use the following practices to contribute to achieving fast deployment: Architecture management Business analysis Deployment management Service validation and testing Software development and management Know how the service provider ensures resilient operations are achieved Know how to use the following practices to contribute to achieving resilient operations: Availability management Capacity and performance management Monitoring and event management Problem management Service continuity management Infrastructure and platform management Know how the service provider ensures co-created value is achieved Know how to use the following practices to contribute to achieving co-created value with the service consumer: Relationship management Service design Service desk Know how the service provider ensures assured conformance is achieved Know how to use the following practices to contribute to achieving assured conformance: Information security management Risk management