In this course, you will explore the core principles of risk and risk management in the context of the financial services sector. This training programme will cover a wide range of topics, from the regulatory environment and risk identification to the three lines of defence model and the impact of risk on the broader business environment. By the end of this course, you’ll be equipped with the knowledge and skills necessary to navigate the complex world of financial risk management. This training programme will guide you through the intricacies of the financial services industry, providing real-world examples and practical insights. The course features a structured approach with end-of-chapter questions to test your understanding, ensuring that you’re well-prepared to tackle risk management challenges. Join us on this educational journey to enhance your understanding of risk management in financial services and to develop the expertise needed to thrive in this dynamic industry! Study method Online, self-paced Course format What's this? Reading material - PDF/e-book, article/plain text Duration 30 hours Access to content 90 days Certification Certificate in Risk Management Certificates Qualification Certificate - Free Description The AGRC Certificate in Risk Management is a comprehensive programme aimed at providing participants with a deep understanding of risk and risk management within the financial services sector. This course covers a wide array of topics, including the regulatory environment, risk identification, and the three lines of defence model. By the end of the program, participants will be equipped with the knowledge and practical skills required to navigate the intricacies of financial risk management. Whether you’re a student, professional, or simply interested in financial risk management, this course offers a solid foundation in this critical field. The expected learning outcomes encompass an array of skills, from understanding risk principles to conducting risk assessments and applying risk management frameworks in practical scenarios. This program is a valuable educational journey for those seeking to excel in the dynamic world of financial services. Some of the topics to be covered by this Certificate include: Principles of Risk and Risk Management The Financial Services Sector Impact of Risk in Financial Services The Regulatory Environment in Financial Services Establishing and Applying a Risk Management Framework Approaches Used to Identify, Assess, and Treat Risks The Three Lines of Defence Model Sources of Risk in Financial Services Risk Assessments in Financial Services Risk Treatment and Incident Response Who is this course for? This course is ideal for anyone wishing to be introduced to risk management in the financial services industry. Professionals carrying out the roles of directors, members of the Board, senior managers, lawyers, company secretaries, compliance and risk officers, and consultants may benefit from this course. It is also suitable to professionals pursuing regulatory CPDs in financial regulation. Requirements No previous knowledge or experience is required, although it is assumed that participants have good knowledge of English and a sound educational background.
Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is Enterprise Desktop Support Technicians (EDSTs). These technicians provide Tier 2 support to users with domain-joined computers running the Windows 11 OS, typically in medium to large enterprise organizations. Overview Important Windows 11 features How these features are used in an Active Directory How to troubleshoot these features This is a 5-day ILT course that is designed to provide you with the knowledge and skills required to support and troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment. 1: Introducing Windows 11 Overview of Windows 11 Recommendations for typical troubleshooting procedures Troubleshooting installation and deployment Introduction to management and troubleshooting tools 2: Administering Windows 11 remotely Using Windows Admin Center Using Windows PowerShell Implementing Remote Management 3: Troubleshooting startup and performing system recovery Recovering Windows 11 Configuring the Registry Troubleshooting Windows 11 startup Implementing and troubleshooting BitLocker Troubleshooting OS service Issues 4: Troubleshooting devices and device drivers Overview of hardware troubleshooting Troubleshooting device drivers 5: Configuring and troubleshooting network connectivity Configuring network connectivity Troubleshooting network connectivity Implementing and troubleshooting name resolution Implementing and troubleshooting remote access 6: Troubleshooting Group Policy Overview of Group Policy Resolve GPO application issues on client devices 7: Configuring and Troubleshooting Security Settings Implementing network security Implementing Windows 11 security features Configuring and troubleshooting user accounts 8: Configuring and Troubleshooting User State Implementing and troubleshooting user state Implementing and troubleshooting Folder Redirection 9: Configuring and Troubleshooting Resource Access Configuring and troubleshooting file access. Configuring and troubleshooting shared folders. Implementing and troubleshooting Work Folders. Managing and troubleshooting printers. Recovering files. 10: Troubleshooting apps Troubleshooting desktop apps Troubleshooting app compatibility Managing UWP apps 11: Monitoring and Maintaining Windows 11 Monitoring Windows 11 Optimizing Windows 11 performance Managing Windows 11 updates
This fast track Diploma in Continuing Professional Development (CPD) for Leadership (Accredited by Qualifi, UK) qualification has been created to develop CPD (continuing professional development) in Leadership, for those who want to draw from their personal experience and develop their leadership understanding and skills, professionally academically and practically for their personal and professional development. The focus of this qualification is the exploration and practical research into leadership as a subject in order to apply this knowledge into a new environment. The fast track Level 7 Diploma in Continuing Professional Development (CPD) in Leadership qualification will require Learners to critically evaluate, challenge and synthesise a wide range of current leadership roles, tools, techniques and models. The emphasis placed on current Leadership concepts and models is on those that are relevant to the 21st century business environment and context and goes beyond the normal examination of Anglo-American management models. Program Overview: Diploma in CPD (Continuing Professional Development) for Leadership - Level 7 (Fast Track) Key Highlights of fast track Diploma in CPD (Continuing Professional Development) for Leadership - Level 7 qualification are: Program Duration: 3 Months (Regular Mode Available) Program Credits: 60 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Masters Degree programme. Alumni Status No Cost EMI Option Career Progression after completion of your Diploma in Continuing Professional Development for Leadership qualification: Learners completing the fast track Diploma in Continuing Professional Development for Leadership - Level 7 can progress to: A University partner to complete a Dissertation to then receive a full master's degree, subject to approval or Directly into employment in an associated profession University Exemptions QUALIFI has exemptions for learners to progress to a number of universities to complete a Master's Degree after completing their Diploma in Continuing Professional Development for Leadership - Level 7 in fast track mode. The pathways are an indication of a learner's progress towards a university degree and are based on the university's review of QUALIFI's learning programmes and outcomes. As our Qualifi accredited qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation) and Qualifications Wales, learners are also eligible to progress to a Top-Up Degree, Master's programme, or MBA at many universities in UK and Overseas with advanced standing.
[vc_row][vc_column][vc_column_text] Description: If you are looking to gain a broad knowledge of food hygiene and safety, how to handle food safely, identify safety risks and prevent foodborne illnesses, food poisoning and bacteria viruses, then this food safety certificate is for you. This food hygiene, Health and Safety course is designed for those who work within, or are aspiring to work within the catering and hospitality industry, such as kitchen staff, chefs, supervisors and restaurant managers. By law, all food handlers must have an understanding of the basic principles of food hygiene and food safety standards. This food hygiene certificate will show you how to work safely in the workplace so as to prevent contaminating food. This training course will teach you how to handle raw meat, wash your hands correctly, keep work surfaces sparkling, prepare and store food, plus much more. On course completion, you'll have the practical skills and knowledge you need to handle and prepare raw and cooked foods. You will also have familiarised with the food management system, the steps of HAACP, and the Food Safety Act, to ensure excellent safety standards within the workplace. Enrol in this course today and learn how to maintain high standards of safety for your food business Who is the course for? Business professionals who need to learn about workplace health and safety methods People who have an interest in knowing how to handle health and safety Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Module: 01 Introduction to Food Safety and the Law 00:30:00 Bacteria and Microbiological Hazards 00:27:00 Physical, Chemical and Allergenic Hazards 00:25:00 Food Poisoning and Control Measures 00:23:00 Food Spoilage and Food Storage 00:25:00 Personal Hygiene 00:24:00 HACCP and Food Premises Part-01 00:27:00 HACCP and Food Premises Part -02 00:26:00 Cleaning 00:20:00 Health and Safety at Workplace Introduction 00:15:00 Health and Safety Related Accidents and ill-health 00:30:00 Legal Responsibilities and Requirements 00:30:00 Managing health and safety in Workplace 01:00:00 Health and Safety in The workplace 01:00:00 Workplace Hazards, Slips and Trips 01:00:00 General fire safety 00:30:00 Work at height 01:00:00 Building work 01:00:00 Machinery safety 01:00:00 Plant and equipment maintenance 01:00:00 Workplace transport 01:00:00 Lifting and handling 01:00:00 Noise, Vibration 01:00:00 Electricity 01:00:00 Harmful substances 01:00:00 Flammable and explosive substances 01:00:00 Managing health, Stress and Emergency Procedures 01:00:00 Role of Employer or Managers and PPE 01:00:00 Importance of Workplace Safety Why Workplace Health & Safety are Important 01:00:00 It Takes Team Effort! 01:00:00 Some Rules are Compulsory 00:30:00 Rewarding Compliance 00:30:00 You Need a Backup Plan Always 01:00:00 Dealing with Issues and Concerns 00:30:00 How to Deal with Noncompliance 00:15:00 Remember What the Workplace is for 01:00:00 Make Your Workplace a Good Place 00:30:00 Conflict Resolution 00:30:00 Are Dress Codes Appropriate? 00:30:00 Minimizing Distractions 01:00:00 People Who Work After Hours 01:00:00 Your Fire Safety Plan 01:00:00 Being Organized 00:30:00 Plan for Emergencies 00:30:00 Promoting a Safe Environment 00:30:00 Do You Need Security Guards? 00:15:00 Special Situations: The Handicapped 00:15:00 Mock Exam Mock Exam- Food Hygiene, Health and Safety Course 00:30:00 Final Exam Final Exam- Food Hygiene, Health and Safety Course 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
PRINCE2® (an acronym for PRojects INaControlled Environment series 2) is a de facto process-based method for effective project management. Used extensively by the UK Government, PRINCE2® is also widely recognised and used in the private sector, both in the UK and internationally. The PRINCE2® method is in the public domain, and offers non-proprietorial best practice guidance on project management.
Duration 1 Days 6 CPD hours This course is intended for This course is intended for business users and knowledge workers in a variety of roles and fields who have competence in a desktop-based installation of the Microsoft Office 2010, 2013, or 2016 edition of the Microsoft Office productivity suite, and who are now extending Microsoft Office to a collaborative cloud-based Office 365 environment. Overview In this course, you will build upon your knowledge of the Microsoft Office desktop application suite to work productively in the cloud-based Microsoft Office 365 environment. You will: Sign in, navigate, and identify components of the Office 365 environment. Create, edit, and share documents with team members using the Office Online apps, SharePoint, OneDrive© for Business, and Delve. Collaborate and work with colleagues using the Yammer and Planner apps. Use email and manage contacts with Outlook on the web. Collaborate using Teams. Configure Teams. This course introduces working with shared documents in the familiar Office 365 online apps?Word, PowerPoint©, and Excel©?as an alternative to installing the Microsoft© Office desktop applications. This course also introduces several productivity apps including Yammer?, Planner, and Delve© that can be used in combination by teams for communication and collaboration. Prerequisites Outlook - Part 1 PowerPoint - Part 1 Word 2016 - Part 1 Using Microsoft Windows 10 1 - GETTING STARTED WITH OFFICE 365 Topic A: Sign In to Office 365 Topic B: Navigate the Office 365 Environment 2 - COLLABORATING WITH SHARED FILES Topic A: Work with Shared Documents in SharePoint Topic B: Edit Documents in Office Online Topic C: Collaborate on the SharePoint Site Topic D: Work with OneDrive for Business and Delve 3 - USING PRODUCTIVITY APPS Topic A: Work with Productivity Apps in Combination Topic B: Broadcast Messages with Yammer Topic C: Manage Tasks with the Planner App 4 - USING OUTLOOK ON THE WEB Topic A: Send and Receive Email Topic B: Manage Contacts Topic C: Schedule Appointments Topic D: Personalize Outlook on the Web 5 - COLLABORATING WITH TEAMS Topic A: Overview of Microsoft Teams Topic B: Converse and Share in Teams Topic C: Call and Meet in Teams Topic D: Collaborate with Office 365 Apps and Teams 6 - CONFIGURING TEAMS Topic A: Configure Teams Topic B: Configure Channels Topic C: Configure Tabs
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that in England alone, there are over 20,000 sites designated for their importance for nature conservation? The UK faces a number of environmental challenges, from pollution to habitat loss. A recent report found that 99% of rivers fail good ecological status. Are you passionate about protecting our natural world? Do you want to understand the legal framework that governs human interaction with the environment? If so, this Environmental Law Bundle is the perfect place to start. With a single payment, you will gain access to Diploma in Environmental Law course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Environmental Law Bundle Package includes the following: Main Course: Advanced Diploma in Environmental Law at QLS Level 6 10 Additional CPDQS Accredited Premium Courses - Course 01: Environment Management Course Course 02: Environmental Health Course 03: Conservation Course 04: Agricultural Science Course 05: Botany Course 06: Land Management Course Course 07: Horticulture Diploma Course 08: Understanding of Homesteading Gardening Diploma Course 09: Gardening And Horticulture Course 10: Renewable Energy: Solar This comprehensive bundle provides a well-rounded education in environmental issues and how the law addresses them. You'll gain a strong foundation in environmental law principles, from pollution control to conservation practices. The bundle also explores practical skills like land management and renewable energy solutions. Whether you're interested in environmental policy, sustainable agriculture, or a career in horticulture, this bundle equips you with the knowledge and expertise to succeed. Learning outcome of this Environmental Law Bundle: Gain a thorough understanding of key environmental laws in the UK. Analyze the impact of human activities on the environment. Develop strategies for sustainable land management practices. Evaluate different renewable energy sources and their applications. Apply horticultural principles to cultivate healthy and sustainable gardens. Identify and implement best practices for environmental conservation. Don't miss this opportunity to make a positive impact! Enrol today and take the first step towards a greener future. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Environmental Law Get a free student ID card with Environmental Law Training The Environmental Law is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the Environmental Law course materials The Environmental Law comes with 24/7 tutor support Start your learning journey straight away! ****Course Curriculum**** Main Course: Advanced Diploma in Environmental Law at QLS Level 6 Module 01: Legal System Module 02: What is Environmental Act Module 03: International Environment Act Module 04: Environmental Organisations Module 05: National Environmental Legacy Act Module 06: The Environment and Economics Part 1 Module 07: The Environment and Economics Part 2 Module 08: Climate Change Module 09: Environmental Impact Assessment Module 10: Nature Conservation Module 11: Kyoto Protocol and Paris Agreement Module 12: Sustainable Development Module 13: Compliance and Governance Module 14: Right to Information, Participation and Justice Module 15: Enforcement of Environmental Course 01: Environment Management Course Module 01: Environment and Ecology Module 02: Environmental Issues Module 03:How to Create a Vision Statement Module 04: Environmental Management System Module 05:What is a Mission Module 06: Environmental Law and Policy Module 07: Improving Environmental Performance Module 08: Environmental Management Audit Module 09: What is a Vision Module 10: Strategic Planning Process Course 02: Environmental Health Module 01: Intro To Environmental Health Module 02: Waste, Pollution And Pollutants Module 03: Environment, Pollution, Climate Change And Health Module 04: Recovering Resources And Managing Waste Module 05: Food Waste Module 06: Plastic Module 07: Air Pollution Module 08: Water Module 09: Environmental Sustainability =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £129) CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Environmental Law is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required for this Environmental Law bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Environmental Solicitor Real Estate and Legal Counsel Business and Planning Advisor Paralegal Corporation Lawyer Industry Law Advocates Certificates Advanced Diploma in Environmental Law at QLS Level 6 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.
This Diploma in Continuing Professional Development (CPD) for Leadership (Accredited by Qualifi, UK) qualification has been created to develop CPD (continuing professional development) in Leadership, for those who want to draw from their personal experience and develop their leadership understanding and skills, professionally academically and practically for their personal and professional development. The focus of this qualification is the exploration and practical research into leadership as a subject in order to apply this knowledge into a new environment. The Level 7 Diploma in Continuing Professional Development (CPD) in Leadership qualification will require Learners to critically evaluate, challenge and synthesise a wide range of current leadership roles, tools, techniques and models. The emphasis placed on current Leadership concepts and models is on those that are relevant to the 21st century business environment and context and goes beyond the normal examination of Anglo-American management models. Program Overview: Diploma in CPD (Continuing Professional Development) for Leadership - Level 7 Key Highlights of Diploma in CPD (Continuing Professional Development) for Leadership - Level 7 qualification are: Program Duration: 6 Months (Fast Track Mode Available) Program Credits: 60 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Masters Degree programme. Alumni Status No Cost EMI Option Career ProgressionLearners completing the Diploma in Continuing Professional Development for Leadership - Level 7 can progress to: A University partner to complete a Dissertation to then receive a full master's degree, subject to approval or Directly into employment in an associated profession University ExemptionsQUALIFI has exemptions for learners to progress to a number of universities to complete a Master's Degree after completing their Diploma in Continuing Professional Development for Leadership - Level 7. The pathways are an indication of a learner's progress towards a university degree and are based on the university's review of QUALIFI's learning programmes and outcomes. As our Qualifi accredited qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation) and Qualifications Wales, learners are also eligible to progress to a Top-Up Degree, Master's programme, or MBA at many universities in UK and Overseas with advanced standing.
CSCS: Level 1 Health and Safety in a Construction Environment course Online Have you calculated the number of deaths, serious injuries, and diseases caused by their jobs in the UK each year? If you want to minimise it, then take our level 1 health and safety in a construction environment course as precautionary awareness. This Level 1 Health and Safety in a Construction Environment course provides essential knowledge for individuals entering the construction industry. Also, this level 1 health and safety in a construction environment course teaches the potential hazards and safety procedures. Moreover, this level 1 health and safety in a construction environment course includes legal requirements to ensure a safe work environment. The level 1 health and safety in a construction environment course covers topics like risk assessment, accident prevention, and the proper use of personal protective equipment (PPE). Enrol in our level 1 health and safety in a construction environment course to gain the foundational understanding needed to contribute safely and effectively on construction sites. Special Offers Of this CSCS: Level 1 Health and Safety in a Construction Environment course This CSCS: Level 1 Health and Safety in a Construction Environment course includes a FREE PDF Certificate. Lifetime access to this CSCS: Level 1 Health and Safety in a Construction Environment Course. Instant access to this CSCS: Level 1 Health and Safety in a Construction Environment Course. Get FREE Tutor Support to this CSCS: Level 1 Health and Safety in a Construction Environment Course. [ Note: Free PDF certificate as soon as completing the CSCS: Level 1 Health and Safety in a Construction Environment course] CSCS: Level 1 Health and Safety in a Construction Environment course Online This Healthcare Support: Level 3 Healthcare Support course consists of 21 modules. Elevate your career with our CSCS: Level 1 Health and Safety in a Construction Environment course. This CSCS: Level 1 Health and Safety in a Construction Environment program provides essential training to excel in construction safety. Enroll in our CSCS: Level 1 Health and Safety in a Construction Environment course to master crucial skills. Our CSCS: Level 1 Health and Safety in a Construction Environment certification ensures you're prepared for any site. Choose the CSCS: Level 1 Health and Safety in a Construction Environment course for top-notch safety training and professional growth. Who is this course for? CSCS: Level 1 Health and Safety in a Construction Environment course Online This Healthcare Support: Level 3 Healthcare Support course qualification is ideal for those who want to work or are already working in various settings within the NHS and private care facilities. Requirements CSCS: Level 1 Health and Safety in a Construction Environment course Online To enrol in this CSCS: Level 1 Health and Safety in a Construction Environment course, students must fulfil the following requirements: CSCS: Good Command over English language is mandatory to enrol in our Safety in a Construction Environment course. CSCS: Be energetic and self-motivated to complete our Safety in a Construction Environment course. CSCS: Basic computer Skill is required to complete our Safety in a Construction Environment course. CSCS: If you want to enrol in our Safety in a Construction Environment course, you must be at least 15 years old. Career path CSCS: Level 1 Health and Safety in a Construction Environment course Online There are various jobs that will be available after finishing this level 1 health and safety in a construction environment course, such as: Labourer Apprentice, or Construction site assistant
Security+ training course description A hands on course aimed at getting delegates successfully through the CompTia Security+ examination. What will you learn Explain general security concepts. Describe the security concepts in communications. Describe how to secure an infrastructure. Recognise the role of cryptography. Describe operational/organisational security. Security+ training course details Who will benefit: Those wishing to pass the Security+ exam. Prerequisites: TCP/IP foundation for engineers Duration 5 days Security+ training course contents General security concepts Non-essential services and protocols. Access control: MAC, DAC, RBAC. Security attacks: DOS, DDOS, back doors, spoofing, man in the middle, replay, hijacking, weak keys, social engineering, mathematical, password guessing, brute force, dictionary, software exploitation. Authentication: Kerberos, CHAP, certificates, usernames/ passwords, tokens, biometrics. Malicious code: Viruses, trojan horses, logic bombs, worms. Auditing, logging, scanning. Communication security Remote access: 802.1x, VPNs, L2TP, PPTP, IPsec, RADIUS, TACACS, SSH. Email: S/MIME, PGP, spam, hoaxes. Internet: SSL, TLS, HTTPS, IM, packet sniffing, privacy, Javascript, ActiveX, buffer overflows, cookies, signed applets, CGI, SMTP relay. LDAP. sftp, anon ftp, file sharing, sniffing, 8.3 names. Wireless: WTLS, 802.11, 802.11x, WEP/WAP. Infrastructure security Firewalls, routers, switches, wireless, modems, RAS, PBX, VPN, IDS, networking monitoring, workstations, servers, mobile devices. Media security: Coax, UTP, STP, fibre. Removable media. Topologies: Security zones, DMZ, Intranet, Extranet, VLANs, NAT, Tunnelling. IDS: Active/ passive, network/host based, honey pots, incident response. Security baselines: Hardening OS/NOS, networks and applications. Cryptography basics Integrity, confidentiality, access control, authentication, non-repudiation. Standards and protocols. Hashing, symmetric, asymmetric. PKI: Certificates, policies, practice statements, revocation, trust models. Key management and certificate lifecycles. Storage: h/w, s/w, private key protection. Escrow, expiration, revocation, suspension, recovery, destruction, key usage. Operational/Organisation security Physical security: Access control, social engineering, environment. Disaster recovery: Backups, secure disaster recovery plans. Business continuity: Utilities, high availability, backups. Security policies: AU, due care, privacy, separation of duties, need to know, password management, SLAs, disposal, destruction, HR policies. Incident response policy. Privilege management: Users, groups, roles, single sign on, centralised/decentralised. Auditing. Forensics: Chain of custody, preserving and collecting evidence. Identifying risks: Assets, risks, threats, vulnerabilities. Role of education/training. Security documentation.