11571 Environment courses in Mayfield delivered Online

Dive into the world of sustainable architecture and environmental design with the 'LEED V4 - Diploma in Building Design and Construction at QLS Level 4.' This comprehensive course, meticulously structured over eleven units, offers a deep exploration of green building principles and practices. Starting with an introductory unit that sets the stage for a transformative learning journey, the course progresses through a series of meticulously crafted modules. Each unit, from the integrative process to regional priority considerations, is designed to enhance understanding and skills in creating environmentally responsible and resource-efficient buildings. The curriculum culminates with a completion unit, ensuring learners emerge with a holistic grasp of the subject matter. The diploma not only educates but inspires, focusing on critical areas such as location and transportation, sustainable site development, water efficiency strategies, energy and atmosphere considerations, and the use of sustainable materials and resources. It also delves into the nuances of indoor environmental quality and innovative approaches to building design and construction. This course is an invaluable resource for those aspiring to make a significant impact in the building and construction industry, equipping them with the knowledge to design and construct buildings that align with the advanced standards of LEED V4. Learning Outcomes Acquire comprehensive knowledge of sustainable building practices and principles. Develop expertise in optimizing water usage and energy efficiency in construction. Gain skills in selecting and utilizing sustainable materials and resources. Understand the significance of indoor environmental quality in building design. Master innovative strategies for building design and construction with a focus on regional priorities. Why choose this LEED V4 - Diploma in Building Design and Construction at QLS Level 4 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this LEED V4 - Diploma in Building Design and Construction at QLS Level 4 course for? Aspiring architects and designers keen on specializing in sustainable construction. Professionals in the construction industry aiming to enhance their eco-friendly building skills. Environmental consultants seeking to deepen their knowledge of green building practices. Urban planners interested in incorporating sustainable strategies in city designs. Project managers in the construction sector aiming to adopt LEED V4 standards. Career path Sustainable Architect: £30,000 - £50,000 Green Building Consultant: £35,000 - £55,000 Environmental Design Coordinator: £32,000 - £48,000 Urban Sustainability Planner: £28,000 - £45,000 Resource Efficiency Manager: £34,000 - £52,000 Eco-friendly Construction Project Manager: £36,000 - £60,000 Prerequisites This LEED V4 - Diploma in Building Design and Construction at QLS Level 4 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £95 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Unit 01: Introduction Introduction 00:01:00 Getting Started 00:04:00 Minimum Program Requirements 00:07:00 Rating System Selection 00:07:00 Unit 02: Integrative Process Integrative Process 00:04:00 Integrative Project Planning and Design 00:02:00 Unit 03: Location & Transportation Overview 00:03:00 Neigbourhoud Development 00:03:00 Sensitive Land 00:02:00 Surrounding Density & Diverse Uses 00:07:00 High Priority Site 00:02:00 Access to Quality Transit 00:06:00 Bicycle Facilities 00:06:00 Reduced Parking Footprint 00:04:00 Green Vehicles 00:04:00 Unit 04: Sustainable Sites Overview 00:02:00 Construction Activity Pollution Prevention 00:03:00 Environmental Site Assessment 00:03:00 Restore or Protect Habitat 00:04:00 Open Space 00:03:00 Rainwater Management 00:03:00 Heat Island Reduction 00:04:00 Light Pollution Reduction 00:05:00 Site Master Plan 00:02:00 Tenant Design and Construction Guidelines 00:02:00 Places of Respite 00:03:00 Direct Exterior Access 00:02:00 Joint Use Facilities 00:03:00 Unit 05: Water Efficiency Overview 00:01:00 Prereq Outdoor Water Use 00:03:00 Prereq Indoor Water Use 00:04:00 Prereq Building Water Metering 00:02:00 Credit Outdoor Water Use 00:02:00 Credit Indoor Water Use 00:03:00 Cooling Tower Water use 00:03:00 Building Water Metering Credit 00:02:00 Unit 06: Energy & Atmosphere Overview 00:02:00 Fundamental Commissioning & Verification 00:04:00 Minimum Energy Performance 00:05:00 Prereq Building Level Energy Metering 00:02:00 Fundamental Refrigerant Management 00:02:00 Enhanced Commissioning 00:05:00 Minimum Energy Performance 00:04:00 Advanced Energy Metering 00:02:00 Demand Response 00:03:00 Renewable Energy Production 00:02:00 Enhanced Refrigerant Management 00:03:00 Green Powerand Carbon Offsets 00:02:00 Unit 07: Materials & Resources Overview 00:02:00 Storage and Collection of Recyclables 00:03:00 Construction and Demolition Waste Management Planning 00:02:00 Preq PBT Source Reduction - Mercury 00:03:00 Building Life Cycle Impact Reduction 00:05:00 BPDO Environmental Product Declaration 00:04:00 BPDO Sourcing of Raw Materials (2020 Update Web) 00:03:00 BPDO Material Ingredients 00:05:00 PBT Source Reduction - Mercury Credit 00:02:00 PBT Source Reduction - Lead Cadmium Copper 00:03:00 Furniture and Medical Furnishings 00:04:00 Design for Flexibilty 00:02:00 Construction and Demolition Waste Management 00:03:00 Unit 08: Indoor Environment Quality Overview 00:01:00 Min Indoor Air Quality Performance 00:06:00 Environmental Tobacco Smoke Control 00:03:00 Minimum Accoustic Performance 00:03:00 Enhanced Indoor Air Quality Strategies 00:02:00 Low Emitting Materials 00:03:00 Construction Indoor Air Quality Management Plan 00:04:00 Indoor Air Quality Assessment 00:03:00 Thermal Comfort 00:04:00 Interior Lighting 00:06:00 Daylight 00:06:00 Quality Views 00:03:00 Accoustic Performance 00:03:00 Unit 09: Innovation Innovation Credit 00:03:00 Innovation LEED AP 00:01:00 Unit 10: Regional Priority Regional Priority Overview 00:01:00 Regional Priority Credit 00:02:00 Unit 11: Completion Completion 00:01:00 Assignment Assignment - LEED V4 - Diploma in Building Design and Construction at QLS Level 4 02:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

This video course will help you learn all the basic and advanced concepts of Microsoft Excel 2019. You'll start with Excel basics and slowly move to the advanced concepts in Excel. Each section is accompanied by an exercise at the end to practice what you have learned.

Step into the future of AI with our Prompt Engineering course! Master the art of prompt crafting for Dall-E, Stable Diffusion, ChatGPT, and more. Learn advanced techniques and best practices to optimize interactions with cutting-edge AI models.

Overview Gain the skills to grow as you go with the five levels of English language study, and welcome a host of new people from all over the world by enrolling in our exclusively designed Learning English Language and Grammar.This comprehensive learning package provides you with all-round fundamental English skills across five levels, along with verbal skills and appropriate phrases that enable you to communicate effectively in a professional environment.The course provides in-depth knowledge of the alphabet and sounds in English, making basic conversation and greetings, using time expressions in the present and past, identifying nouns and verbs, and much more. After successful completion, you'll be far more capable of expanding your English vocabulary and gaining skills to further your career. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Learning English Language and Grammar. It is available to all students, of all academic backgrounds. Requirements Our Learning English Language and Grammar is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 14 lectures • 06:15:00 total length •English Language: 00:30:00 •Learning English: 00:15:00 •Punctuation in English: 00:30:00 •Capitalisation: 00:15:00 •Sentence Structure: 00:15:00 •Spelling: 00:30:00 •Verbs: 00:30:00 •Verb tenses and aspects: 00:45:00 •The future: 00:30:00 •Be, have and do: 00:45:00 •Modal verbs: 00:45:00 •English Writing: 00:15:00 •Tips to Improve in English: 00:30:00 •Assignment - Learning English Language and Grammar: 00:00:00

This is a full day session that will aim to provide a more in-depth understanding of Food Hygiene. It meets UK and EU legal requirements for food handlers & matches RSPH and CIEH level 2 syllabus

This course will provide all staff with an awareness of food hygiene. It also covers the recommended yearly refresher in Food Hygiene.

Ever wondered who draws your blood for tests and why it’s such a precise task? Welcome to the world of Phlebotomy and Venipuncture – a vital field where skill, focus, and calm hands come together. This course offers a structured learning path for anyone keen to understand the techniques behind safe blood collection, patient preparation, vein selection, and aftercare. If you're curious about working in a healthcare environment and want to play a key role in diagnostics without becoming a doctor or nurse, this might just be your lane. From understanding different types of equipment to learning the do’s and don’ts of venepuncture, you’ll gain the knowledge you need without needing to put on gloves. It's all online – detailed, simple, and suitable for those who want a flexible way to study. Whether you're aiming to work in hospitals, labs, clinics, or blood donation centres, this course will get you one step closer. Plus, the added career guide is a bonus – giving you useful direction in a field that’s always in demand and constantly evolving. ________________________________________________________________________ Key Features: CPD Certified Phlebotomy & Venipuncture Training With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Getting to Know PhlebotomyTitle Module 02: Blood Circulation Module 03: Phlebotomy Equipment Module 04: Learning Venipuncture Module 05: Learning Dermal Puncture Module 06: Special Blood Collection Method Module 07: Infection Control and Risk Management ________________________________________________________________________ Complete Career Guide for Phlebotomy & Venipuncture Training (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Phlebotomy. In addition to mastering the essentials of Phlebotomy, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Phlebotomy. Your dream career starts here! List of career guide courses included in Phlebotomy & Venipuncture Training With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Understand the fundamentals of phlebotomy and its significance. Demonstrate knowledge of blood circulation and its physiological aspects. Identify and utilize various phlebotomy equipment effectively. Master the techniques involved in both venipuncture and dermal puncture. Acquire proficiency in special blood collection methods. Demonstrate competence in infection control and risk management. ________________________________________________________________________ Accreditation All of our courses, including the Phlebotomy & Venipuncture Training With Complete Career Guide course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Phlebotomy & Venipuncture Training With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to enter the field of phlebotomy. Healthcare professionals seeking to enhance their skills. Students pursuing a career in medical sciences. Those interested in specialized blood collection methods. Career path Phlebotomist - £20K to 28K/year. Laboratory Technician - £22K to 30K/year. Medical Assistant - £18K to 25K/year. Clinical Research Coordinator - £25K to 35K/year. Healthcare Administrator - £30K to 40K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

In today’s fast-paced digital world, data entry and Microsoft Office proficiency are crucial skills that open the door to countless career opportunities. This course offers a detailed journey into mastering the fundamentals of data entry alongside comprehensive training on Microsoft Office, ensuring you’re equipped to handle everything from Word documents to Excel spreadsheets. Whether you’re looking to support a business, streamline office tasks, or improve your administrative capabilities, this course provides the knowledge to navigate these essential tools with ease and confidence. Designed with clarity and precision, the Data Entry and Microsoft Office course is ideal for individuals looking to enhance their computer literacy. The course content delves into the full Microsoft Office suite—Word, Excel, PowerPoint, and Outlook—alongside expert instruction in data management. With no requirement for physical presence, learners can advance at their own pace, building the technical skills needed to succeed in a variety of office-based roles. By the end of the course, you’ll be well-versed in the digital tools that are vital to today’s workplace, preparing you for a variety of administrative positions and making you an asset in any office environment. ________________________________________________________________________ Learning Outcomes: Master essential data entry skills using Microsoft Office tools. Efficiently input and manipulate data in Microsoft Word and Excel. Apply advanced techniques for accurate and streamlined data entry. Demonstrate proficiency in Microsoft Excel, Word, PowerPoint, and Access. Develop a strong foundation in data entry best practices. Build a comprehensive career portfolio for pursuing data entry roles. ________________________________________________________________________ Key Features: CPD Certified Data Entry and Complete Microsoft Office with Complete Career Guide 11 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Efficient Data Entry Course Module 01: Introduction to Data Entry and Essential Tools Module 02: Data Entry in Microsoft Word Module 03: Data Entry in Microsoft Excel Module 04: Advanced Data Entry Techniques and Tools Module 05: Data Entry Best Practices and Accuracy Module 06: Building Your Data Entry Career and Portfolio Microsoft Office Module 1: Microsoft Excel 2019 Module 2: Microsoft Excel 2019 New Features Module 3: Getting Started with Microsoft Excel Module 4: Performing Calculations Module 5: Modifying a Worksheet Module 6: Formatting a Worksheet Module 7: Printing Workbooks Module 8: Managing Workbooks Module 9: Microsoft Word 2019 Module 10: Microsoft Word 2019 New Features Module 11: Getting Started with Word Module 12: Formatting Text and Paragraphs Module 13: Working More Efficiently Module 14: Managing Lists Module 15: Adding Tables Module 16: Inserting Graphic Objects Module 17: Controlling Page Appearance Module 18: Preparing to Publish a Document Module 19: Microsoft PowerPoint 2019 Module 20: Microsoft PowerPoint 2019 New Features Module 21: PowerPoint Interface Module 22: Presentation Basics Module 23: Formatting Module 24: Inserting Options Module 25: Working with Objects Module 26: Table Module 27: Charts Module 28: Review and Presentation Module 29: Microsoft Access 2019 Module 30: Microsoft Access 2019 New Features Module 31: Introduction to Access Module 32: Modify Data Module 33: Working with Queries Module 34: Access Forms Module 35: Working with Reports ________________________________________________________________________ Complete Career Guide for Data Entry and Complete Microsoft Office (A to Z) List of career guide courses included in Data Entry and Complete Microsoft Office with Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment Accreditation All of our courses are fully accredited, including this Data Entry and Complete Microsoft Office Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Data Entry and Complete Microsoft Office. Certification Once you've successfully completed your Data Entry and Complete Microsoft Office Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Data Entry and Complete Microsoft Office Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Data Entry and Complete Microsoft Office Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Data Entry and Complete Microsoft Office Course is ideal for: Individuals aspiring to excel in data entry roles. Office professionals seeking enhanced Microsoft Office skills. Students or job seekers aiming to boost employability. Beginners or intermediate users looking for comprehensive training. Requirements Learners do not require any prior qualifications to enrol on this Data Entry and Complete Microsoft Office Course. You just need to have an interest in Data Entry and Complete Microsoft Office Course. Career path After completing this Data Entry and Complete Microsoft Office Course you will have a variety of careers to choose from. The following job sectors of Data Entry and Microsoft Office Course are: Data Entry Clerk - £18K to £25K/year Administrative Assistant - £18K to £30K/year Office Administrator - £20K to £35K/year Data Analyst - £25K to £40K/year Administrative Coordinator - £22K to £32K/year Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

The Care Certificate is the essential foundation for anyone working in the care sector. It ensures that individuals understand their roles and responsibilities, setting them up to provide excellent care in any setting. This course covers all 15 standards, from communication and personal development to safeguarding and health and safety, providing the core knowledge needed to deliver high-quality care in a variety of environments. With these 15 standards, you'll be well-equipped to meet the needs of those who depend on your support, ensuring you can offer care that respects dignity and promotes well-being. This course is designed to be flexible, giving you the tools to gain the essential knowledge at your own pace. The lessons are tailored for those who want to work in the care sector or those already employed and looking to formalise their knowledge. Whether you're supporting individuals with personal care needs or helping with day-to-day tasks, mastering the Care Certificate Standards ensures you're well-prepared to deliver care that aligns with industry expectations. Plus, a detailed career guide helps navigate your next steps in this rewarding and growing field ________________________________________________________________________ Learning Outcomes: Understand and apply your role in the care sector effectively. Foster personal development for continuous professional growth and competence. Demonstrate a commitment to duty of care principles in practice. Implement equality and diversity strategies in your daily work. Provide person-centred care through effective communication skills. Safeguard vulnerable individuals by applying knowledge of relevant protocols. ________________________________________________________________________ Key Features: CPD Certified 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Understand Your Role Module 02: Your personal development Module 03: Duty of Care Module 04: Equality and Diversity Module 05: Work in a Person Centred Way Module 06: Communication Module 07: Privacy and dignity Module 08: Fluids and nutrition Module 09: Mental Health, Dementia and Learning Disabilities Module 10: Safeguarding Adults Module 11: Safeguarding Children Module 12: Basic life support Module 13: Health and Safety Module 14: Handling information Module 15: Infection control ________________________________________________________________________ Complete Career Guide for Care Certificate Standards (1 to 15) Course (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Health and Social Care sector. In addition to mastering the essentials of Health and social Care, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 12 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Health and Social Care. Your dream career starts here! List of career guide courses included in Care Certificate Standards (1 to 15) Course With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment Accreditation All of our courses are fully accredited, including this Care Certificate Standards (1 to 15) Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Care Certificate. Certification Once you've successfully completed your Care Certificate Standards (1 to 15) Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Care Certificate Standards (1 to 15) Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Care Certificate Standards (1 to 15) Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Care Certificate Standards (1 to 15) Course is ideal for: Individuals entering the care sector. Care professionals seeking comprehensive training. Those aiming for a career in healthcare or social services. Caregivers interested in enhancing their skills and knowledge. Anyone required to meet Care Certificate Standards for employment. Requirements Learners do not require any prior qualifications to enrol on this Care Certificate Standards (1 to 15) Course. You just need to have an interest in Care Certificate Standards (1 to 15) Course. Career path After completing this Care Certificate Standards (1 to 15) Course you will have a variety of careers to choose from. The following job sectors of Care Certificate Standards (1 to 15) Course are: Care Assistant - £18K to 25K/year. Support Worker - £20K to 28K/year. Healthcare Assistant - £18K to 30K/year. Social Worker - £25K to 40K/year. Mental Health Nurse - £24K to 40K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Conflict is a word that conjures up many emotions. It is something that most people would prefer to avoid, if possible. Work can be an emotive place. Positive relationships can make your life at work exciting, motivating and challenging, whilst relationships that do not hold value to you could make your life very difficult and stressful, especially if there is conflict between you and your manager. This course is essential for people who want to understand where conflict can be used to positive effect and how to manage conflict in your working relationships and see it as something positive that can stimulate the environment. Research has shown that relationships at work are an extremely high motivational factor, and for a lot of people it has a higher importance that salary! Therefore, it is essential that we invest in relationships and search out new ways to make them better in order to have a more positive influence on our surroundings. By understanding why other people are in conflict we can manage the conversation a lot better, with outcomes managed more effectively so the 'conflict' will add value to the organisation. This participative event will cover a wide variety of exercises and personal stories, and leave course participants with a clear strategy to identify when they are in conflict with someone and how they will structure their approach to get to a satisfactory outcome. This is a workshop that targets anyone where conflict needs to be managed and cannot seem to resolve it, whether internally or externally. At the end of the day, participants will: Know their key relationships and the strength of those relationships Complete the Strengths Deployment Inventory (SDI) to identify where you deploy your strengths Understand what is important to you and your key stakeholders Know how motivational value systems can influence behaviour Tailor your communication style to match that of your opposite party Know conflict strategies to resolve conflict in others Learn to be more assertive when challenging Achieve key personal, departmental and organisational objectives 1 Where are you now? How effective are your current working relationships? Can I work effectively without the input from others? Who do you need to be a success? 2 The Strengths Deployment Inventory (SDI) Completion of the SDI questionnaire An understanding of the theory A 'trip around the triangle' Predicting relationship interaction Your scores and what they mean in your relationships 3 Conflict theory What is conflict? The 3 flags of conflict What are your conflict triggers? Your conflict scores plotted The conflict sequence 4 Conflict resolution strategies Early warning signs Most productive behaviours Least productive behaviours Preventable / unwarranted conflict Review of the dynamic triangle Review of the day, personal learning and action planning