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11434 Environment courses in Elland delivered Online

Client Services Manager

5.0(1)

By Course Gate

Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Client Services Manager
Delivered Online On Demand21 hours 4 minutes
£11.99

Psychology of Older Age: Gerontology Course

5.0(2)

By Training Express

The Psychology of Older Age: Gerontology Course provides a fascinating look into the mental, emotional, and social changes that occur as we age. Gerontology, the study of ageing, is a field that is becoming increasingly relevant as the global population grows older. This course delves into the psychological aspects of ageing, exploring how older adults perceive their environment, manage relationships, and cope with changes in their health and independence. Understanding these psychological changes is key to improving care and support for older individuals in various settings, whether at home, in care homes, or in the community. Throughout the course, you’ll explore the different psychological theories related to ageing, including memory, cognition, and emotional regulation in later life. You’ll gain an understanding of the challenges faced by older adults, from the effects of isolation to dealing with the loss of independence. By the end of the course, you will have a deeper insight into the psychological well-being of older adults, preparing you to better understand and support the ageing population. Whether you’re working in healthcare, social care, or simply have an interest in gerontology, this course offers valuable knowledge that can enhance your approach to working with older individuals. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Psychology of Older Age: Gerontology Module 01 : Introduction to Gerontology Module 02 : Cognitive and Psychological Development in Older Age Module 03 : End-Of-Life Issues Module 04 : Communication During the End of Life Module 05 : Mental Health and Old Age Module 06 : Health and Wellbeing in Later Life Module 07 : Spiritual and Psychosocial Care Module 08 : Legal Aspects Learning Outcomes: Analyze cognitive development in older age for targeted interventions. Navigate end-of-life issues with sensitivity and informed decision-making. Master effective communication during the critical end-of-life phase. Evaluate mental health concerns in older adults for tailored support. Foster health, wellbeing, and quality of life in later stages. Understand legal dimensions to ensure ethical and compliant practice. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare Professionals seeking gerontology expertise. Social Workers dedicated to improving older individuals' lives. Caregivers wanting a deeper understanding of older age psychology. Counsellors focusing on the unique needs of older clients. Researchers delving into geriatric psychology and wellbeing. Students eager to explore the complexities of gerontology. Individuals aspiring to contribute positively to older individuals' lives. Legal professionals interested in gerontological legal matters. Career path Geriatric Counsellor Elder Care Coordinator Gerontological Researcher End-of-Life Consultant Healthcare Advocate for Older Adults Legal Advisor specializing in Gerontology Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Psychology of Older Age: Gerontology Course
Delivered Online On Demand1 hour
£12

Operations of Bank Tellers Course

5.0(2)

By Training Express

Bank tellers play a vital role in the financial sector, managing cash, processing transactions, and providing essential customer service. As the face of the bank, they are responsible for ensuring smooth day-to-day operations, handling deposits, withdrawals, and account queries. This course takes you through the core functions of a bank teller’s responsibilities, helping you grasp the intricacies of everyday banking tasks. With a focus on efficiency, precision, and customer satisfaction, you’ll learn how to manage transactions swiftly while maintaining a high level of professionalism. Beyond the basics, this course explores key banking operations such as verifying customer information, balancing cash drawers, and using banking software systems. Understanding the regulatory environment and maintaining security measures are also critical aspects that will be covered. Whether you're looking to get a foothold in the banking industry or improve your existing skills, this course offers a structured approach to learning the essential processes that make a bank run smoothly. It’s designed to give you a solid foundation in banking operations, preparing you for a variety of roles within financial institutions. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to a Bank Teller Module 02 : Skills and Abilities of a Bank Teller Module 03 : Types of Bank Accounts and Opening Them Module 04 : Mathematics Calculation for Bank Tellers Module 05 : Bookkeeping Guideline and Payment Methods Module 06 : Cash Sorting in an Efficient Way Module 07 : How to Identify Counterfeit Module 08 : Function and Benefits of Currency Recyclers Module 09 : Dealing with Frauds Module 10 : Safety Precautions for ATM (Automated Teller Machine) Module 11 : Customer Services a Bank Teller Can Offer Module 12 : Rights and Obligations According to the UK Law Module 13 : Ethical Issues for a Bank Teller Learning Outcomes: Perform precise mathematical calculations for banking transactions. Recognize and combat counterfeit currency effectively. Demonstrate expertise in efficient cash sorting techniques. Understand various types of bank accounts and the process of opening them. Acquire knowledge of ethical issues and legal obligations in UK banking. Provide exceptional customer service as a bank teller. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring bank tellers Individuals seeking a career in the banking sector Current bank tellers looking to enhance their skills Anyone interested in the financial industry Students pursuing studies related to finance and banking Job seekers aiming for a position in the banking sector Professionals looking to change their career path to banking Those who want to understand the inner workings of a bank. Career path Bank Teller Customer Service Representative in a Bank Financial Services Advisor Banking Operations Specialist Financial Analyst Compliance Officer in a Bank Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Operations of Bank Tellers Course
Delivered Online On Demand1 hour
£12

Play Therapy, Autism & ADHD Course

5.0(2)

By Training Express

If you're passionate about making a positive impact in the lives of children, the Play Therapy, Autism & ADHD Course is an excellent opportunity to expand your knowledge. This course is designed to provide in-depth insights into the therapeutic approaches for children with autism and ADHD, with a focus on the role of play therapy in addressing emotional and behavioural challenges. It will help you understand how play can be used as a tool to support children in expressing their feelings, building social skills, and managing behavioural difficulties. With clear, practical guidance, the course will equip you with essential knowledge about autism, ADHD, and how they manifest in children's behaviour. You will also explore different techniques used in play therapy to create a safe and effective environment where children can work through their challenges. Whether you're a teacher, healthcare professional, or simply someone interested in helping children, this course offers valuable insights that can be applied in many settings. By understanding the therapeutic process and the significance of play in treatment, you'll be ready to assist children in overcoming obstacles, one step at a time. Learning Outcome Upon successful completion of the modules in this Play Therapy, Autism & ADHD course, you will be able to: Comprehend the fundamentals of play therapy Recognise the advantages and applications of play therapy Apply different models and approaches in play therapy Address common issues in play therapy Implement play therapy interventions for diverse populations and contexts Key Features This Play Therapy, Autism & ADHD Course comes with: CPD Accredited Play Therapy, Autism & ADHD Course Instant e-certificate Fully online, interactive Play Therapy, Autism & ADHD course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Free Gifts... Course 01: Autism Level 3 Course 02: ADHD Level 3 Enrol now in this Play Therapy, Autism & ADHD course to excel! Course Curriculum Module 01: What is Play Therapy Module 02: Advantages and Outcomes of Play Therapy Module 03: Models and Approaches of Play Therapy Module 04: The Play Settings: Therapist, Abused Child and Materials Module 05: Typical Issues in Play Therapy Module 06: Play Therapy for Sexually and Emotionally Abused Children Module 07: Play Therapy for Children Who are Homeless Module 08: Play Interventions for Disaster Mental Health Module 09: Case Studies and Recent Trends Accreditation of Play Therapy, Autism & ADHD ThisPlay Therapy, Autism & ADHD is CPD Quality Standards (CPD QS) Accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification of Play Therapy, Autism & ADHD Once you've successfully completed your Play Therapy, Autism & ADHD courses, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? Play Therapy, Autism & ADHD course is suitable for: Mental health professionals Educators and school staff Healthcare professionals Child welfare workers Parents and caregivers Requirements No prior degree or experience is required to enrol in this Play Therapy, Autism & ADHD course. Career path Child Therapy School Counselor Social Worker Mental Health Counselor Child Life Specialist Clinical Psychology Family Therapy Art Therapy Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Play Therapy, Autism & ADHD Course
Delivered Online On Demand1 hour
£12

Financial Reporting: Principles and Applications for Business Course

5.0(2)

By Training Express

Financial reporting is a critical aspect of every business, providing key insights into a company’s financial health. The Financial Reporting: Principles and Applications for Business course offers a deep dive into the essential concepts, principles, and practices that businesses rely on to maintain transparency and make informed decisions. By covering everything from balance sheets to income statements, you will gain the knowledge necessary to interpret and produce financial reports that meet industry standards. This course is designed to equip you with the understanding needed to analyse financial data and communicate it effectively in a business context. In today’s fast-paced business environment, a solid grasp of financial reporting is crucial for professionals aiming to succeed in management or finance-related roles. With clear explanations and easy-to-follow examples, this course guides you through the complexities of accounting principles and financial statements. You’ll learn how to apply these principles practically, ensuring you can make sound financial decisions for your organisation. Whether you’re aiming for a career in finance or looking to enhance your business acumen, this course provides a well-rounded foundation for mastering the essentials of financial reporting. Key Features of the Financial Reporting Course : Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** Course Curriculum The detailed curriculum outline of our Financial Reporting course is as follows: ***Financial Reporting*** Module 01: Financial Reporting Module 02: The Cash Flow Statement Module 03: Credit Analysis Module 04: The Balance Sheet Module 05: Equity Analysis Module 06: Ratio Analysis Module 07: The Applications and Limitations of EBITDA Module 08: Tax System and Administration in the UK Accreditation All of our courses, including this Financial Reporting course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Financial Reporting course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. Who is this course for? Anyone with a knack for learning new skills can take this Financial Reporting course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Financial Reporting: Principles and Applications for Business Course
Delivered Online On Demand1 hour
£12

Agile Project Management (AgilePM) Course

5.0(2)

By Training Express

Agile Project Management (AgilePM) is a highly effective approach to project delivery, focusing on flexibility, collaboration, and customer-centric methods. This course will guide you through Agile principles, teaching you how to adapt and manage projects efficiently in a dynamic, fast-paced environment. Learn the key aspects of Agile frameworks, including iterative development, team collaboration, and rapid response to change. With AgilePM, you will gain the knowledge to lead projects that meet evolving customer needs while maintaining project scope, quality, and timelines. Designed for professionals eager to refine their approach to project management, this course offers valuable insights into how Agile methodologies can be applied to various industries. Whether you are managing small teams or overseeing large-scale projects, AgilePM will enable you to deliver results with agility and confidence. Throughout the course, you will explore proven techniques for facilitating productive team interactions and maximising value delivery in every phase of your project. Expect an engaging, informative, and enriching experience that equips you with the knowledge to succeed in the modern project management landscape. Key Features of Agile Project Management CPD Accredited Agile Project Management Course Instant PDF certificate Fully online, interactive Agile Project Managementcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Agile Project Management course to excel! To become successful in your profession, you must have a specific set of Agile Project Management skills to succeed in today's competitive world. In this in-depth Agile Project Managementtraining course, you will develop the most in-demand Agile Project Management skills to kickstart your career, as well as upgrade your existing knowledge & skills. Agile Project Management Curriculum Introduction Basic concepts Traditional Project Management Agile Project Management Which way to go: Traditional or Agile? The Skeleton and Heart of Scrum Let's Simulate a Project! [Initiation] Guaranteeing Project Success Since its Kickoff [Planning] Plan to Deliver Value [Execution] Managing the Execution [Inspection and Adaptation] Closing and Validation and Sprint [Closure] Closing a Project [EXTRA] Getting certified! [Bonus Course 1] Crash Course on Leadership [Bonus Course 2] Crash Course on Negotiation [Bonus Course 3] Crash Course on Productivity Accreditation This Agile Project Management course is CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Agile Project Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Agile Project Management basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Agile Project Management Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Agile Project Management (AgilePM) Course
Delivered Online On Demand1 hour
£12

Retail Management Strategies Course

5.0(2)

By Training Express

Retail management plays a pivotal role in the success of any business, and the Retail Management Strategies Course is designed to equip you with the knowledge and strategies necessary to navigate today’s competitive retail landscape. This course delves into the core elements that shape retail success, from efficient inventory management to understanding consumer behaviour. With a focus on strategic planning and decision-making, the course will guide you through the essential practices that drive store performance and customer satisfaction. Whether you're looking to boost your current retail knowledge or set the stage for new opportunities, this course provides the perfect foundation. Throughout the course, you'll explore key retail concepts such as sales forecasting, staff management, and how to optimise store layout for maximum profitability. We will cover the latest industry trends and introduce you to strategies that help businesses stay ahead in the constantly evolving retail sector. By the end of this course, you'll be equipped to make informed decisions that improve store performance, increase customer loyalty, and boost your retail career potential. If you’re ready to sharpen your skills and stay competitive in a fast-paced retail environment, this course will guide you every step of the way. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: An Overview of Retail Operations Module 02: Strategy Development in Retail Module 03: Procurement and Merchandising in Retail Module 04: Pricing Strategies in Retail Module 05: Supply Chain Management in Retail Operations Module 06: Importance of Consumer Behaviour Module 07: Retail Location Selection Module 08: Supplier Negotiation Skills Module 09: Essential Management and Leadership Skills Module 10: Managing Multiple Retail Channels Module 11: Brand Management in Retail Module 12: Retail Store Health & Safety Guidelines Module 13: Consumer Rights Act Learning Outcomes Develop strategic thinking for retail success. Master negotiation skills for effective supplier partnerships. Apply consumer-centric strategies in retail decision-making. Demonstrate leadership in managing diverse retail channels. Ensure retail store compliance with health and safety guidelines. Navigate the legal landscape of retail with knowledge of the Consumer Rights Act. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Retail Managers Aspiring Retail Leaders Procurement Professionals Merchandising Enthusiasts Supply Chain Management Aspirants Entrepreneurs in the Retail Sector Brand Managers Individuals Interested in Consumer Rights Career path Retail Manager Procurement Specialist Merchandising Coordinator Supply Chain Analyst Brand Manager Consumer Rights Advisor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Retail Management Strategies Course
Delivered Online On Demand1 hour
£12

Acupressure & Massage Therapy Basics Course

5.0(2)

By Training Express

Dive into the world of Acupressure and Massage Therapy with this unique online course. Designed to introduce you to essential techniques and theories, this course is ideal for anyone looking to understand the power of touch and its role in promoting wellness. Whether you’re new to the field or looking to build on your existing knowledge, you’ll gain insight into the calming effects of acupressure and massage therapy, both of which are known for their healing potential. With no requirement for physical attendance, this course offers flexibility to learn at your own pace, anytime, anywhere. Throughout the course, you will explore a range of techniques, from the fundamentals of acupressure points to the basic strokes used in massage therapy. It is a perfect foundation for those who want to understand how these practices can be applied to ease stress, reduce pain, and improve overall health. With simple instructions and engaging content, the course allows you to learn in a comfortable, self-paced environment. Whether you want to start a new hobby or enhance your wellness routine, this course provides a valuable entry point into the world of alternative therapies. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Acupressure & Massage Therapy Module 02: Anatomy and Physiology Fundamentals Module 03: Techniques and Applications of Acupressure Module 04: Treating Specific Conditions with Acupressure Module 05: Fundamentals of Massage Therapy Module 06: Massage Therapy Techniques and Applications Module 07: Integrative Approaches in Acupressure & Massage Therapy Module 08: Self-Care and Professional Development Learning Outcomes: Analyze and apply foundational concepts in acupressure and massage therapy. Demonstrate a thorough understanding of human anatomy and physiology. Implement diverse acupressure techniques for holistic health benefits. Address specific health conditions through targeted acupressure practices. Master the fundamentals of massage therapy for comprehensive client care. Integrate varied approaches, blending acupressure and massage therapy seamlessly. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals passionate about holistic wellness. Healthcare professionals seeking complementary skills. Fitness enthusiasts exploring alternative therapies. Massage therapy enthusiasts aiming for a holistic approach. Anyone intrigued by the synergy of acupressure and massage therapy. Individuals pursuing a career in natural health and well-being. Beginners looking to establish a foundation in holistic practices. Those committed to personal and professional growth in wellness. Career path Holistic Wellness Practitioner Massage Therapist Spa Therapist Health and Wellness Consultant Fitness Centre Wellness Specialist Holistic Health Educator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Acupressure & Massage Therapy Basics Course
Delivered Online On Demand1 hour
£12

Petroleum Engineering - CPD Accredited

4.9(27)

By Apex Learning

Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Petroleum Engineering bundle Now Tired of browsing and searching for a Petroleum Engineering course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive Petroleum Engineering bundle that has everything you need to succeed. Also, our experts are available for answering your queries on Petroleum Engineering and help you along your learning journey. Advanced audio-visual learning modules of these Petroleum Engineering courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Petroleum Engineering, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Petroleum Engineering Bundle Consists of the following Premium courses: Course 01: Petroleum Refining Demystified Course 02: Oil and Gas Management Course 03: Oil & Gas: Markets Trading Pricing & Economic Framework Level 2 Course 04: Understand Piping & Instrumentation Diagrams P&IDs Course 05: Basic Chemistry Online Course Course 06: Ultimate Geology Course Course 07: COSHH Training and Safety - Level 2 Course 08: DSEAR Training Course 09: Gas Safety Course 10: Fire Safety | Online Course Course 11: Carbon Literacy Knowledge | Course Course 12: Environmental Law Course 13: Logistics of Crude Oil and Petroleum Products Course 14: Emergency First Aid and Incident Management at Work Key features of this Petroleum Engineering course: This Petroleum Engineering bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Our Petroleum Engineering is entirely online 24/7 Learner support The Petroleum Engineering incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Petroleum Engineering expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Petroleum Engineering from any place in your own time without travelling for classes. Enrol now in Petroleum Engineering to advance your career, and use the premium study materials from Apex Learning. The Petroleum Engineering bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Petroleum Engineering expertise and essential knowledge, which will assist you in reaching your goal. Course Curriculum of Petroleum Engineering bundle: Course 01: Petroleum Refining Demystified About the Course Overview of Crude Oil Refining Petroleum Properties Distillation and Fractionation Blending Operation Making Asphalts A Typical Refinery Operation ---------- 13 more Petroleum Engineering related courses---------- How will I get my Petroleum Engineering Certificate? After successfully completing the Petroleum Engineering course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Petroleum Engineering bundle. Requirements Our Petroleum Engineering course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Petroleum Engineering various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Petroleum Engineering - CPD Accredited
Delivered Online On Demand
£69

Teaching Assistant Level 1, 2 & 3 Diploma - CPD Accredited

By NextGen Learning

Course Overview The Teaching Assistant Level 1, 2 & 3 Diploma – CPD Accredited is a comprehensive programme designed to equip learners with the core knowledge and professional understanding required to support teaching and learning across a variety of school environments in the UK. Spanning the foundational to advanced levels, this course explores the structure of the UK education system, school policies, student development, and subject-specific teaching strategies. Whether you're new to the role or aiming to progress in your educational support career, this diploma provides a structured progression through essential modules. Learners will develop a strong grasp of national curriculum requirements, child behaviour, leadership in education, and how to enhance literacy, numeracy, and science understanding in pupils. On successful completion, learners will be well-prepared to pursue a rewarding support role in primary or secondary education, confidently assisting teachers and contributing meaningfully to pupil achievement. Course Description This course delves into the multi-layered responsibilities of a Teaching Assistant, from understanding key educational frameworks to fostering positive learning environments for children of all abilities. The Level 1 content introduces foundational knowledge such as school structures, safeguarding policies, and the TA’s professional role. At Level 2, learners explore core curriculum frameworks including EYFS, SEN support, ICT integration, and phonics. Level 3 builds advanced teaching knowledge, covering literacy and numeracy strategies, curriculum expectations for Key Stages 1 and 2, and leadership communication. Each module is thoughtfully developed to reflect the current educational standards in England, supporting learners in building the theoretical understanding necessary to contribute effectively in a classroom setting. The course is CPD accredited, ensuring that learners benefit from recognised training that aligns with school expectations. Ideal for both aspiring and current teaching assistants, this diploma offers a structured path towards greater responsibility and impact in educational support roles. Course Modules Level 1 Curriculum Module 01: Teaching Assistant Overview Module 02: Professional Developments for a TA Module 03: Working with the School and Its Policies Module 04: Primary Education in the UK Module 05: Providing the Best Learning Environment Module 06: Types of Schools in the UK Module 07: Career Prospects for TAs in the UK Level 2 Curriculum Module 01: Discussion on Curriculum, Assessment and Monitoring Module 02: National Curriculum in England Module 03: Importance of Early Years in Development Module 04: EYFS Teaching Techniques Module 05: Learn to Implement ICT, Literacy and Numeracy Development Processes as a TA Module 06: Teaching Phonics Module 07: Jolly Phonics Module 08: Child Development and the SEN Support Module 09: Understanding Behaviour & Relationships as a TA Module 10: The Skills of Teacher Leadership Module 11: Mentoring as part of effective leadership Level 3 Curriculum Module 01: English Teaching Strategies Module 02: English Requirements at Key Stage 1 Module 03: English Requirements at Key Stage 2 Module 04: Mathematics for Key Stage 1 Module 05: Mathematics for Lower Key Stage 2 Module 06: Teaching Strategies for Mathematics Module 07: Science for Key Stage 1 Module 08: Science for Key Stage 2 Module 09: Science Teaching Strategies Module 10: Geography and History Study Programme Module 11: Registration, Inspection, and Quality Improvement Module 12: Experienced TAs Maintain Strong Communications with the Students (See full curriculum) Who is this course for? Individuals seeking to start a career in educational support. Professionals aiming to formalise their role as a Teaching Assistant. Beginners with an interest in the UK education sector. Parents or carers interested in understanding how schools operate. Volunteers or support staff wanting to take on more responsibility in schools. Career Path Teaching Assistant (Primary or Secondary Education) Learning Support Assistant SEN Teaching Assistant EYFS Support Worker Classroom Support Staff Behaviour Support Assistant Education and Child Development Officer

Teaching Assistant Level 1, 2 & 3 Diploma - CPD Accredited
Delivered OnlineFlexible Dates
£9.99