9943 Environment courses delivered On Demand

Course Overview Children are vulnerable and sensitive; therefore, you have to provide extra attention and create a safe environment for them. The Safeguarding Children Level 1, 2 and 3 course will provide you with adequate knowledge and skills to safeguard children. In this course, you will learn the essential strategies to provide a safe and secure environment to support child development.  The Safeguarding Children Level 1, 2 and 3 course will introduce you to the fundamentals of child safeguarding. You will learn the laws and guidance regarding child safeguarding. The highly informative modules will educate you on the different aspects of child development. You will grasp the skills to identify and reduce risks. In addition, this course will help you develop the competence to safeguard abused and trafficked children. The course will also educate you on child abuse, infant mental health and more. After completing this Safeguarding Children Level 1, 2 and 3 course, you will earn the skills to pursue a career in the relevant industry. Along with the skill set you will receive a valuable certificate. This certificate will enrich your resume and elevate your employability. What You Will Learn Familiarise yourself with the basic principles of child safeguarding Learn the laws and regulations regarding child safeguarding Deepen your understanding of child abuse and sexual abuse Enrich your knowledge and understanding of different stages of child development Develop the skills to assess and reduce risks Understand the strategies of safeguarding trafficked children Learn about infant mental health and early attachments Why Should You Choose this Safeguarding Children Level 1, 2 and 3 Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential Who is this Course for? The Safeguarding Children Level 1, 2 and 3 course is for anyone interested in learning the fundamentals of child safeguarding. It will be highly beneficial to those who wish to pursue a career in the relevant industry. Requirements Our Safeguarding Children Level 1, 2 and 3 course is fully compatible with any kind of device. Whether you are using Windows computers, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path This Safeguarding Children Level 1, 2 and 3 course will assist you to pursue a career in the relevant fields  Safeguarding Officer (Salary Range £33,000-£34,000) Child Protection Officer (Salary Range £20,000-£53,000) Family Support Worker (Salary Range £17,000-£27,000) Safeguarding Children (Level 1, 2 and 3) Introduction to Safeguarding 00:15:00 Laws and Guidance 00:42:00 Social and Emotional Development 00:41:00 Personality and Intellectual Development of Children 00:32:00 Child Abuse 00:48:00 Sexual Abuse 00:39:00 The Impact of Domestic Violence and Abuse on Children 00:48:00 Risks and Risk Assessment 00:16:00 Responding to Disclosure and Reporting 00:32:00 Things to Do after Referral 00:22:00 Safeguarding Trafficked Children 00:30:00 Infant Mental Health and Early Attachment 00:30:00 Assessing Need and Providing Early Help 00:25:00

Corporate Leadership and People Management are about delivering results through others. True business owners know how to leverage the best talent within their teams, and know how to transform the performance of their organization through people. Setting up the right vision, engagement people onto a strategy, setting goals and providing feedback: the set of skills that are required for a People Manager is enormous. At the end of the day, the ultimate skill of a leader is to adapt, and situation leadership is a proven model at the heart of leadership, which you are going to discover in this course. By the end of this course, you will be able to: Measure your level of credibility as a manager Put in place an action plan on how to increase the level of Trust with your key stakeholders Lead a Vision, Mission and Strategy workshop with your teams Ellicite your team's Values Facilitate effective team meetings Define clear goals for your teams Define clear goals for your direct reports Know exactly what process and steps to follow when reviewing team goals Know exactly what process and steps to follow when reviewing individual goals Learn how to engage your people and motivate them Discover the world class technique on how to adapt your leadership style This course is most suitable for: Recently promoted managers who want to accelerate their development path Managers with 2-3 years of experience who want to increase their performance Future managers who want to maximize their chances for being successful At the end of my course, students will be able to... Measure their level of credibility as a manager Put in place an action plan on how to increase the level of Trust with their key stakeholders Know precisely how to adjust their managerial style based on the situation and the individual Lead a Vision, Mission and Strategy workshop with their teams Elicit their team's Values Facilitate effective team meetings Define clear goals for their teams Define clear goals for their direct reports Know exactly what process and steps to follow when reviewing team goals Know exactly what process and steps to follow when reviewing individual goals Discover the world-class technique on how to adapt your leadership syle Learn how to engage your people and motivate them Who should take this course? Who should not? Managers with 2-3 years of experience who want to raise their standards Recently promoted managers who want to accelerate their development path Future managers who want to maximize their chances for being successful Corporate Leadership and People Management Prepare your environment PROMO FREE 00:07:00 Welcome 00:01:00 Step 1 prepare your environment 00:01:00 Creating your team Vision, Mission and Strategy 00:08:00 Eliciting your team Values 00:07:00 Defining your team Goals 00:06:00 Manage your team Step 2 Manage your team 00:01:00 Expanding Credibility 00:03:00 The Trust formula 00:05:00 The Situational Leadership model 00:15:00 Engaging your team with Gallup 00:06:00 Review your results Step 3 Review your results 00:01:00 Lead regular team meetings 00:06:00 Lead One on One meetings 00:04:00 Facilitate your quarterly team meetings 00:03:00 Closing 00:02:00 Additional Resource Resource : Corporate Leadership and People Management 00:00:00

Getting Started The OTHM Level 6 Diploma in Tourism and Hospitality Management is designed to enhance learners' managerial capabilities in the tourism and hospitality industry. Learners will engage in in-depth analysis of current theories and knowledge, using them to provide solutions to complex management issues. Upon program completion, they will be equipped with specialised skills and knowledge essential for effectively planning and supervising their respective areas of work. Additionally, they will have the ability to make informed decisions and adapt skillfully to meet the diverse needs of different tourism and hospitality organisations. Key Benefits Acquires advanced management competencies tailored to the specific requirements of the tourism and hospitality industry. Develops the ability to propose practical solutions to complex management challenges in the field. Gains insight into the importance of technology in the tourism and hospitality sector. Learns to apply theories of global development in the context of tourism. Refines learners' communication and decision-making abilities, enabling them to make informed decisions in dynamic and intricate industry contexts. Presents opportunities for career progression, leading to elevated management positions. Key Highlights The Level 6 Diploma in Tourism and Hospitality Management is well-suited for individuals aspiring to advance their careers in the tourism and hospitality industry. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximize future opportunities. Remember! The assessment for the qualification is based on assignments only, so you do not need to worry about taking any exams. With the School of Business and Technology London, you can complete the qualification at your own pace by choosing online or blended learning from the comfort of your home. Learning materials, pathway materials, and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose the blended learning option, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Internally assessed by the centre and externally verified by OTHM. Assignment-based assessment. No exams. Entry Requirements A relevant NQF/QCF/RQF Level 5 diploma or an equivalent recognized qualification. Learners must be 18 years or older to enrol at the beginning of the course. Learners over 21 years with management experience. English language requirements: Must provide evidence of English language competency for learners from non-English-speaking countries Progression Relevant OTHM Level 7 Diplomas Direct employment This qualification is approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation). Therefore, learners are also qualified to pursue higher-level qualifications in their field. Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance their knowledge and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Strategic Marketing Reference No : J/616/2676 Credit : 20 || TQT : 200 The goal of this unit is to enhance learners' ability to conduct critical analysis and apply strategic marketing tactics within the framework of tourism and hospitality entities. This includes the creation of strategic marketing blueprints and the evaluation of innovative offerings. Learners are expected to excel in sourcing pertinent information from academic and industry sources. UNIT2- Tourism Policy and Planning Reference No : D/616/2683 Credit : 20 || TQT : 200 This unit enhances learners' comprehension of the basics of tourism policy and planning. Learners will explore theories and concepts derived from public policy, tourism management, and planning. They will also formulate tourism plans that acknowledge the engagement of multiple stakeholders and investigate potential actions to be implemented in a destination. UNIT3- Organisational Behaviour and Performance Reference No : L/616/2677 Credit : 20 || TQT : 200 The objective of this unit is to improve learners' comprehension of the dynamics related to behavior, performance, leadership, and management within tourism and hospitality organisations. UNIT4- Technology in the Tourism and Hospitality Industry Reference No : L/616/2680 Credit : 20 || TQT : 200 The main goal of this unit is to cultivate a deep comprehension in learners regarding the importance of technology within the tourism and hospitality sector. This includes the evaluation of the impact of emerging technologies on organizational operations, as well as the role of the internet and social media in shaping consumer behavior and marketing within the tourism and hospitality industry. UNIT5- Tourism and International Development Reference No : R/616/2681 Credit : 20 || TQT : 200 In this unit, learners will establish an appreciation of the relationship between tourism and international development. They will evaluate theories of international development and apply them within the context of tourism. Furthermore, they will utilize development metrics to measure the extent to which tourism contributes to sustainable development. UNIT6- Researching Tourism and Hospitality Management Reference No : Y/616/2682 Credit : 20 || TQT : 200 The key goal of this unit is to improve learners' skills in developing and carrying out research projects that offer valuable insights for the management of tourism and hospitality organizations. Learners will evaluate methodologies for collecting and analyzing data pertaining to management challenges and, based on this data, draw conclusions to guide future decision-making. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started OTHM Level 7 Diploma in Tourism and Hospitality Management provides learners with a contemporary, critical, and international programme that supports their development as managers with a lifelong learning orientation with the specialist knowledge needed to advance their careers or for graduates entering the tourism and hospitality sector to gain the necessary skills to manage business operations. Upon completing this program, the learners will be equipped with the skills needed to further their careers as tourism and hospitality professionals and to work toward a relevant Master's programme with advanced standing. Key Benefits All the important management theories and models are covered in this course. As a result, the students will gain a better understanding of the various management techniques that are applicable in the workplace. It will be helpful to the students to develop their problem-solving skills through the practical application of the various management models and theories. A nationally - recognised qualification, the credits earned at this course can be transferred to other courses if the students want to pursue an MBA or any other Master. On completing the course, the students will be able to demonstrate their proficiency in the various management practices, improving their chances of successful career progression. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only). Assessment Time-constrained scenario-based assignments No examinations Entry Requirements For entry onto the OTHM Level 7 Diploma in Tourism and Hospitality Management qualification, learners must possess: An honours degree in a related subject or a UK level 6 diploma or an equivalent overseas qualification Mature learners (over 21 years) with management experience International students whose first language is not English will need to have a score of 5.5 or above on the IELTS (International English Language Testing System)   Progression On successful completion of the OTHM Level 7 Diploma in Tourism and Hospitality Management, a number of progression opportunities become available: Master's top-up programmes at many universities in the UK and overseas with advanced standing or Directly into employment in an associated profession. Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance learning and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: An award is achieved with 1 - 12 credits A certificate is earned with 13 - 36 credits A diploma is completed with at least 37 credits The OTHM Level 7 Diploma in Tourism and Hospitality Management consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 600 Guided Learning Hours (GLH) for the completed qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Strategic Management and Marketing Reference No : J/616/2693 Credit : 20 || TQT : 200 The aim of this unit is to develop learner's ability to analyse the role of technology within the tourism and hospitality industry, including the evaluation of the impacts of latest and emerging technology on organisational operations. Learners will consider the emergence of the e tourism concept and analyse the influence of social media from both consumer and organisation perspectives. UNIT2- Destination Management Reference No : L/616/2694 Credit : 20 || TQT : 200 The aim of this unit is to develop learner's ability to analyse the role of tourism and therefore the visitor economy in modern international tourism destinations from a variety of theoretical perspectives. Learners will gain a critical understanding of broader perspectives required to manage and market tourism within the modern international city, and to implement their tourism and marketing strategies. UNIT3- International Tourism Policy and Development Reference No : R/616/2695 Credit : 20 || TQT : 200 The aim of this unit is to develop learner's critical understanding of the principles of tourism policy and how these relate to issues of development. Learners will evaluate theories of international development and apply these to a tourism context. Learners will also apply development indicators and create proposals for tourism projects to address development problems. UNIT4- E-Tourism and Social Media Reference No : Y/616/2696 Credit : 20 || TQT : 200 The aim of this unit is to develop learner's ability to critically analyse the role of technology within the tourism and hospitality industry, including the evaluation of the impacts of new and emerging technology on organisational operations. Learners will consider the emergence of the etourism concept and analyse the influence of social media from both consumer and organisation perspectives. UNIT5- Organisational Behaviour in International Contexts Reference No : H/616/2698 Credit : 20 || TQT : 200 The aim of this unit is to develop learner's understanding of a spread of theoretical and empirical approaches to organisational behaviour within the tourism and hospitality industry. Learners will examine concepts of culture and its multifaceted impacts on managerial behaviour. Learners will review and analyse issues that managers must meet and resolve. Learners will gain a close grounding in managing in several cultural contexts and within the management of diverse individuals, groups and teams. UNIT6- Advanced Research Methods Reference No : D/616/2697 Credit : 20 || TQT : 200 The aim of this unit is to develop learner's research skills, examining and critiquing a spread of research paradigms and techniques, along with their application to tourism and hospitality research. The unit will provide learners with the abilities and knowledge required to spot and investigate problems and issues within tourism and hospitality and to use appropriate research methods. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Client Care Certification Each business needs a strong client interface. Regardless of whether you have workers occupied with direct deals or a little office managing client enquiries, client collaboration, care and administration is crucial to an association's prosperity. Seeing how to convey brilliant client care is as critical to a call place specialist as a dental secretary. This short course gives a fantastic general prologue to client care, which is reasonable for any industry. It is ideal for section level representatives, just as more experienced laborers, who might be perceiving changes in the manner by which they need to manage clients. It very well may be of advantage running close by an association's own enlistment and instructional classes, just as an independent course. The course is educated in 5 modules: 'Presentation', 'Client drove approach', 'Initial feelings', 'Viable Communication' and 'Dealing with Complaints'. What's Covered in the Course? Enlisted workers will cover the accompanying points: What client care is and why it's so imperative to the two clients and the accomplishment of the business; Manners by which to gauge the experience of the client, so the data can be utilized for future achievement or to recognize changes that should be made; Instructions to utilize a client drove approach in the working environment, to help both the business and the client; Step by step instructions to offset amicable assistance with viable help, during every association with a client; The most effective method to be gracious and kind to each client; The most effective method to deal with the troublesome and fierce client; The estimation of initial feelings and how to make them; The most effective method to create and utilize undivided attention abilities with each client, for a positive encounter, each time there is a communication; Instructions to complete each collaboration with a client in a positive manner; Step by step instructions to successfully deal with grievances and achieve a positive goal that benefits both the client and the business. What are the Benefits of the Course? The colleague gets a thorough prologue to the critical parts of client care and administration; Client care is made uniform across your association, for all representatives who acquire the affirmation; A far reaching schedule is conveyed in a brief timeframe, with clear advantages to both the representative and the business; Representatives can concentrate deftly, close by work, through any web empowered gadget.

Wretchedness is something that innumerable individuals experience the ill effects of sooner or later in their lives. Regardless of whether it be constant treatment-safe gloom or situational wretchedness, for the individuals who endure, the torment is genuine. Consequently, numerous associations are searching for those with an ability in this field, be it for guiding or HR purposes. By taking this simple to-follow 13 module course, your colleagues will acclimate themselves with this inadequately comprehended and frequently demonized issue. This course is offered totally web based, permitting your workers to learn whenever and from anyplace. Admittance to course materials is conceivable through any gadget with a functioning web association. As the representative completions singular modules, their insight will be tried, assisting them with solidifying the thoughts and submit the ideas to memory. This course is ideal for the entirety of your group to familiarize themselves with a condition that is so normal inside the work environment, yet still so regularly totally misjudged. What's Covered in the Course? Through this course, your group will find out about: The manifestations of melancholy and how you can remember them; The distinctive treatment choices accessible to those experiencing despondency; Potential reasons for melancholy and how learning the exact reason is regularly troublesome, if certainly feasible; Basic misguided judgments about sorrow and the utilization of antidepressants; The various sorts of sadness and perceiving the manifestations that are related with each; Distinguishing improvements in a person's life that can conceivably be a trigger for misery; How recuperation from sorrow is conceivable, just to know about likely backslides into burdensome states; The assets accessible for conquering despondency and how to discover them. What are the Benefits of the Course? This is one subject whereby the entirety of your group will profit by expanded mindfulness and information. By taking the course, a portion of the horde of advantages normal include: Acquiring the capacity to perceive gloom and the fundamental strides to treat it; Aiding different individuals from staff who are experiencing sadness; The capacity to learn at that point and from the spot that best suits them; Study materials are accessible on all significant gadgets and are available every minute of every day; Online help is accessible to the entirety of your selected workers; All representatives who effectively complete the course will be given an industry-perceived declaration.

Body Language Certification This broad and extensive online course covering the subject of non-verbal communication and non-verbal correspondence is an extraordinary manner by which to assist your workers with learning fruitful correspondence, permitting them to expertly liaise with clients and partners and giving them certainty to arrange, sell and resolve struggle in a more viable way. Non-verbal communication is progressively perceived as a significant yet frequently dismissed type of individual and expert correspondence, and this course offers understudies an important understanding into the field, remembering tips for the reasonable use of non-verbal communication. What's Covered in the Course? The course covers a scope of data identifying with non-verbal communication and its effect on fruitful correspondence. Here are a portion of the features that students can anticipate: The significance of non-verbal communication as a component of correspondence as a rule; how it is deciphered in various societies and how it has been deciphered from the beginning of time; Step by step instructions to peruse non-verbal communication through non-verbal signs, like motions, stances and articulations, just as how to spot lying practices and negative non-verbal communication in an individual and what to do in the event that you distinguish such signs; Utilizing non-verbal communication in an expert and business limit in the work environment and the significant job that it plays, for example, when talking up-and-comers, arranging arrangements or settling client issues; Utilizing non-verbal communication in an individual limit and how to encourage positive connections based on legit correspondence. What are the Benefits of the Course? There are a lot of benefits that your representative and your business can expect when taking the Body Language Certification course: Understudies will figure out how to perceive the scope of non-verbal practices that people show and how to utilize non-verbal communication to the best impact, to hone their relational abilities by and large, to serve your business; As the course is organized in a measured manner, students can learn at their own speed and on any gadget that suits them; also, there is no time breaking point to finishing the course; Students can get to the course content whenever and will have lifetime admittance to it; Upon effective consummation of the course, understudies will acquire a certificate.

Characterizing HR Certification (HR), otherwise called Human Resource Management (HRM), is a bunch of practices that adjust individuals related exercises with the points and estimations of the association in which they work. Essentially every business and beneficent association will approach the administrations of HR experts eventually and practically all workers will come into direct contact with HR at some stage in their vocation. HRM is an expansive term and it very well may be hard to see accurately what occurs in a HR office. Numerous representatives don't exactly confide in HR offices and accept that their primary capacity is to supervise "recruiting and terminating" techniques. In this course, you will investigate what HR experts do in their everyday jobs, the extent of HRM practices and how the control has moved past straightforward staff organization to turn into a powerful power in forming hierarchical vision across each area. You Will Learn:- The primary motivations behind HRM, the job it plays in the worker's life cycle and how it assists a business with accomplishing their destinations. Regular misguided judgments encompassing HRM and reality behind these legends. The design of an ordinary HR division and how individuals as a rule start their professions in this field. Why it is critical to gauge the adequacy of HR practices and how associations can guarantee that their HR divisions are working to additional the interests of both the association and its labor force. Difficulties confronting current HR experts, including the ascent of new innovation, variety in the work environment and a maturing labor force. The Benefits Of Taking This Course:- Anybody hoping to start a vocation in HR will profit by this course, as it presents an expansive outline of this territory. Those working in administration places that include liaising with HR experts will feel more sure working with individuals with a HR foundation in the wake of finishing this course. On the off chance that you are keen on worker relations, this course will give you foundation data that will promote your insight here. Anybody liable for creating development procedures will profit by figuring out how HR assumes a critical part in forming an association's future. Any worker quick to get familiar with their privileges at work will be keen on the substance of this course, as it diagrams how HR experts work for both the association and its staff to determine issues and establish a superior work space.

Clinical Secretary Certification For somebody who appreciates working in a clinical climate, has great hierarchical and time the board abilities and a mindful and radiant demeanor, the Medical Secretarial Certification course will give the ideal blend of particular abilities. Liable for making patient arrangements, keeping up specialists' timetables and meeting and hello patients in the specialists' medical procedures, the clinical secretary is a fundamental connection in the pattern of patient consideration. What's Covered in the Course? This course gives the information and understanding that a clinical secretary needs, to give the proper degree of help. It incorporates: The day by day obligations of a clinical secretary: the work profile and the credits required; Step by step instructions to oversee arrangement appointments, why booking is significant and setting updates; The documenting frameworks utilized in clinical practices and setting up a successful recording framework; The significance of patient secrecy and patient protection; The reason, advantages and the executives of precise and complete clinical records; Clinical language and wording; Data innovation utilized in the clinical calling, essential PC use, electronic remedies and patient enrollments; Support and capacity of clinical records; Wellbeing and security in the work environment; Clinical supplies and stock administration; Relational abilities for a successful clinical secretary; Lawful and moral issues in clinical practice; (Clinical) coding, charging and significant parts of clinical organization; Profession data and possibilities. What are the Benefits of the Course? Particular clinical secretarial abilities that are work explicit; The clinical secretary endorsement is contemplated web based utilizing any gadget (PC, PC, tablet or cell phone) with admittance to the web, empowering the staff part to concentrate from anyplace, whenever and at their own speed - there are no timetables or cutoff times. When the understudy is fulfilled that they have dominated the course material, they will finish a various decision test and, after passing it, will actually want to promptly download and print out the course authentication. All declarations are certain by businesses who can visit the course site and type in the authentication number, in to affirm the understudy's status. Simple to-learn and oversee modules, containing extensive data; Admittance to online help during the course and lifetime admittance to modules, so they can be alluded to sometime in the not too distant future.

Addressing and Listening Techniques Certification Addressing and listening procedures are at the core of compelling correspondence in an association. Poor and ineffectual correspondence is as much an expense to the business as powerful correspondence is a resource. Regarding the matter of correspondence, this isn't only an instance of productively and adequately passing on work directions, however it includes everything from giving and getting input, arrangements, client care and collaboration. Poor and incapable correspondence harms profitability and staff assurance. This course instructs the two imperative specialized devices, showing how they work in building useful business and individual connections. It expands on the current abilities of a representative and grows new ones, to make them both a decent audience and a decent examiner to capitalize on their associations with partners. What's Covered in the Course? Staff individuals can hope to cover the accompanying on this course: Existing addressing and listening abilities are upheld and upgraded, and new ones are created; A comprehension of the main relational abilities; Step by step instructions to impart all the more adequately; The causes and results of miscommunication; Guidance for executing significant tuning in and addressing abilities in the working environment; Instructions to recognize covered up implications in correspondence and how they give understanding into articulation; Figuring out how to effectively and brilliantly tune in, to uncover significant data and understanding; Powerful addressing, to help with examining data in associations with others; Step by step instructions to successfully and precisely pose numerous kinds of inquiries and comprehend in what circumstances they ought to be inquired; Methods to use the data got from questions, to improve clearness and clear up vagueness; The most effective method to carry out an activity plan, to upgrade qualities and keep on building information; Instructions to give and utilize positive criticism to self-improvement. What are the Benefits of the Course? Workers may hope to benefit from the accompanying advantages in relationship with this course: The organization profits by the upgraded addressing and listening abilities of the worker, as there is a prompt improvement in compelling correspondence; Better relational connections are encouraged, and cooperation and co-activity improve; There are less examples of miscommunication; The course is on the web and instructed in a measured configuration that empowers the worker to concentrate voluntarily;