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10355 Environment courses in Garforth delivered On Demand

CRM, PR & Phone-Based Customer Service

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

CRM, PR & Phone-Based Customer Service
Delivered Online On Demand5 days
£129

Office Administration - Office Skills, HR & Paralegal- 30 Courses Bundle

By NextGen Learning

Get ready for an exceptional online learning experience with the Office Administration - Office Skills, HR & Paralegal bundle! This carefully curated collection of 30 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Office Administration - Office Skills, HR & Paralegal is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Office Administration - Office Skills, HR & Paralegal package has something for everyone. As part of the Office Administration - Office Skills, HR & Paralegal package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Office Administration - Office Skills, HR & Paralegal bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following Office Administration - Office Skills, HR & Paralegal CPD Accredited Courses: Course 01: Office Administration Course 02: Complete Guide to HR System Course 03: HR - Human Resource Administrator Training Course 04: Talent Management Level 3 Course 05: Resourcing and Managing Talent Course Course 06: Workplace Productivity Training Course 07: Team Management Course 08: HR Management Level 3 Course 09: Talent Management & Employee Retention Techniques Course 10: Key Performance Indicators Professional Course 11: Paralegal Training Course 12: Stakeholder Management Course 13: Deliver Customer Service in a Business Environment Course 14: Organisation & People Management Course 15: Equality, Diversity and Discrimination Course 16: Cross-Cultural Awareness Training Course 17: Conflict Resolution Course 18: Corporate Risk And Crisis Management - Online Course Course 19: Communicate and Work With People From Other Culture Course 20: Compliance & Business Risk Management Course 21: Internal Audit Skills Diploma Course 22: UK Tax Accounting Course 23: Business Law & Commercial Law Course 24: Diversity Training - Online Course Course 25: Quality Management Course 26: Career Development Plan Fundamentals Course 27: CV Writing and Job Searching Course 28: Learn to Level Up Your Leadership Course 29: Networking Skills for Personal Success Course 30: Motivation - Motivating Yourself & Others What will make you stand out? Upon completion of this online Office Administration - Office Skills, HR & Paralegal bundle, you will gain the following: CPD QS Accredited Proficiency with this Office Administration - Office Skills, HR & Paralegal bundle After successfully completing the Office Administration - Office Skills, HR & Paralegal bundle, you will receive a FREE CPD PDF Certificates as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Office Administration - Office Skills, HR & Paralegal bundle The online test with immediate results You can study and complete the Office Administration - Office Skills, HR & Paralegal bundle at your own pace. Study for the Office Administration - Office Skills, HR & Paralegal bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Office Administration - Office Skills, HR & Paralegal bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Office Administration - Office Skills, HR & Paralegal, a rich anthology of 30 diverse courses. Each course in the Office Administration - Office Skills, HR & Paralegal bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisOffice Administration - Office Skills, HR & Paralegal bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Office Administration - Office Skills, HR & Paralegal bundle offers you the flexibility and convenience to learn at your own pace. Make the Office Administration - Office Skills, HR & Paralegal package your trusted companion in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Office Administration - Office Skills, HR & Paralegal bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements You are cordially invited to enroll in this bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path Unleash your potential with the Office Administration - Office Skills, HR & Paralegal bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Office Administration - Office Skills, HR & Paralegalbundle package. Certificates CPD Quality Standard Certificate Digital certificate - Included 30 CPD Quality Standard Certificates - Free

Office Administration - Office Skills, HR & Paralegal- 30 Courses Bundle
Delivered Online On Demand5 days
£199

Residential Surveyor Online Training Programme - CPD Certified

4.8(9)

By Skill Up

20 Prime Courses+ 5 Career Planning Courses| CPD Certified Diploma| Free 25 PDF+ Transcript Certificate| Lifetime Access

Residential Surveyor Online Training Programme - CPD Certified
Delivered Online On Demand6 days
£150

Compliance and Risk Management - QLS Level 3, 4 & 5

By Imperial Academy

QLS Level 5 Endorsed Course with FREE Certificate | 150 CPD Points | Lifetime Access | Tutor Support

Compliance and Risk Management - QLS Level 3, 4 & 5
Delivered Online On Demand
£90

OET (Occupational English Test)

5.0(1)

By Hive Medical Academy

OET (Occupational English Test) is designed to meet the specific English language needs of the healthcare sector. It assesses the language proficiency of healthcare professionals who wish to practice in an English-speaking environment. All four language skills are assessed, with Writing and Speaking tests available in 12 different areas of healthcare. All candidates sit the same Reading and Listening tests. OET is accepted as proof of English proficiency in the UK, Ireland, Australia, New Zealand, Dubai, Namibia and Singapore for registration in 12 healthcare professions.

OET (Occupational English Test)
Delivered Online On Demand4 weeks
£105

Human Resource Advisor & Counselling

4.3(43)

By John Academy

Elevate your career with our Human Resource Advisor & Counselling course. Master communication, psychological concepts, and counselling techniques. Enhance employee support, wellness, and work-life balance. Drive performance management, professional development, and continuous learning. Join us to become a skilled HR professional fostering positive organizational dynamics.

Human Resource Advisor & Counselling
Delivered Online On Demand2 hours
£23.99

Disability Studies: Theory & Practice

4.3(43)

By John Academy

Explore the dynamic intersection of theory and practice in Disability Studies with our comprehensive course. Gain insights into social and cultural perspectives, examine the global landscape, and delve into health and well-being for people with disabilities. Join us to foster inclusivity, challenge norms, and advocate for a more equitable society. Embrace the diverse dimensions of disability with theoretical depth and practical applications. Enroll now for a transformative learning experience.

Disability Studies: Theory & Practice
Delivered Online On Demand
£23.99

Online Microsoft Excel Master Certification Bundle

4.8(9)

By Skill Up

Master Microsoft Excel with this comprehensive online certification bundle. Learn advanced formulas, data analysis, automation, and visualizations for professional success.

Online Microsoft Excel Master Certification Bundle
Delivered Online On Demand3 days
£25

MS Visio 2016 Introduction

4.3(43)

By John Academy

Description There are different methods to draw diagrams, and shape in the world. But, you are in dilemma that which path you should choose. You even don't know which course will be more suitable for you. Don't worry. You can see the MS Visio 2016 Introduction course. Hope you will get an approximate solution from this course. MS Visio is a part of MS Office that deals with the concept of drawing shapes and diagrams by using templates and stencils. The purpose of the course is to make you effective in drawing diagrams, shapes, compound lines, and arrangement of the object providing you with the basic concepts of different patterns and templates. The course teaches you how to construct figures, play with text, simply formatting, create organization charts, place shape properties, and work with pages. In the end, students will come to confirm a document knowing the fact how to save and print it. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? MS Visio 2016 Introduction is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our MS Visio 2016 Introduction is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:01:00 Understanding the Visio Environment Understanding the Visio Environment 00:05:00 Using the Backstage View 00:04:00 Using the Home Tab 00:05:00 Using the Insert and Design Tabs 00:03:00 Using the Data and Process Tabs 00:03:00 Using the Review and View Tabs 00:03:00 Using The Shapes Pane 00:04:00 Controlling Window Layout 00:03:00 Creating Diagrams Using Diagram Templates 00:07:00 Inserting Shapes 00:07:00 Manipulating Shapes 00:08:00 Using the Size & Position Window 00:08:00 Using the Pan and Zoom Window 00:04:00 Using the Shape Data Window 00:03:00 Adding Text 00:05:00 Formatting Text 00:04:00 Changing Shape Stacking 00:04:00 Formatting a Diagram Grouping Objects 00:05:00 Aligning and Distributing Objects 00:05:00 Formatting Objects 00:06:00 Applying Themes and Backgrounds 00:04:00 Applying Borders and Titles 00:03:00 Adding Pages 00:03:00 Working with Background Pages 00:04:00 Creating an Organization Chart Creating an Organization Chart 00:04:00 Using Org Chart Shapes 00:05:00 Using Org Chart Layout Options 00:04:00 Splitting and Synchronizing an Organization Chart 00:04:00 Using the Org Chart Tab 00:03:00 Using the Organization Chart Wizard 00:06:00 Creating a Flow Chart Creating a Flow Chart 00:03:00 Inserting and Connecting Flow Chart Shapes 00:07:00 Using Additional Connectors 00:04:00 Creating a Cross Functional Flow Chart 00:05:00 Creating an Office Layout Creating an Office Layout 00:04:00 Creating the Room 00:06:00 Adding Windows and Doors 00:04:00 Adding Furniture 00:03:00 Finalizing Documents Finalizing Visio Drawings 00:03:00 Sharing Visio Drawings 00:02:00 Saving Visio Drawings 00:02:00 Conclusion Course Recap 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

MS Visio 2016 Introduction
Delivered Online On Demand3 hours 1 minutes
£18

Modern Web Development with Blazor WebAssembly and .NET

By Packt

Writing modern web applications with a rich UI can be tedious. Blazor gives us .NET developers the chance to leverage our C# skills and build interactive web UIs. In this course, you will gain the ability to build web applications using Blazor. We will explore setting up your first Blazor application; how to work with an API; how data binding works; how to create components and integrate JavaScript components.

Modern Web Development with Blazor WebAssembly and .NET
Delivered Online On Demand9 hours 25 minutes
£33.99