9593 Environment courses in Beeston delivered On Demand

Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

Description Call Centre Management diploma In the modern world of business, the critical part of any ambitious company that is fast growing is its call centre. In spite of there being available a variety of modern methods of interaction with customers, like social media, etc; the telephone still remains one of the efficient tools to ensure that you are heard by your clients and vice versa. That is one of the reasons why the role of a professional call centre manager remains very significant. Our Call Centre Management Diploma Course is designed in such a way that the managers in a call centre can acquire the skills and techniques required to manage this specific environment in an effective manner. Students attain certification in the ability to put into application the best and latest practices and also in setting high standards for updated call centre operations. The importance of having a qualified and well-managed team in order to achieve the best working environment and an increased level of efficiency on a daily basis is covered during the duration of the course. Insights into the optimum and most systematic approach for the achievement of excellence in call centre operations are covered by this course. Apart from the benefits listed above, students will study various other competencies required for the management of a modern professional call centre. What you will learn 1: Introduction to Call Centre 2: Call Centre Business Models and Drivers 3: Developing Organisational Structure and Roles 4: Building a Call Centre of Your Own 5: Choosing the Outsourcing Choice 6: Right People, Right Place, Right Time: Resource Management Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Sanctions Awareness Designed for non-sanctions experts Sanctions compliance is a high-profile area of risk management and regulatory scrutiny. This online course is designed for non-specialists and is a great starting point for those looking to gain knowledge and demystify this complex area. Sanctions fundamentals- get to grips with sanctions and their significance in today's international environment Application and impact- understand how sanctions are applied, their impact and the different categories of sanctions Challenges- identify what are they and how to apply the learnings in your workplace Red flags- know what to look out for when dealing with customers and clients. What are sanctions and who imposes them? Types of sanctions Who, what and where in the world? Other stakeholders involved Sanctions hazard perception

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to Health and Safety Executive including 10 additional premium courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Courses are included with this Health and Safety Executive Complete Bundle: Course 01: Health and Safety Executive Course 02: LOLER Training Course 03: Asbestos Awareness Level 2 Course 04: RIDDOR Training Course 05: Fire Safety Awareness Level 2 Course 06: COSHH Awareness Level 3 Course 07: Manual Handling Level 2 Course 08: Mental Health First Aid Course 09: First Aid at Work Course 10: Biohacking Your Physical and Mental Health Course 11: Personal Hygiene If you want to gain a solid understanding of Health and Safety Executive and fast track your dream career, then take a step in the right direction with this industry-standard, comprehensive Health and Safety Executive course designed by expert instructors. You'll have 24/7 online access to the study materials, introductory videos, assessment tests, study resources and tutor support for a lifetime. The Health and Safety Executive will help you to develop your skills, confidence and knowledge of this sector, helping to add real value to your CV and personal development. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Health and Safety Executive has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Health and Safety Executive is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Whether you are looking to brighten up your CV, just starting out in the industry, looking for a career change or just fancy learning something new, this online course is perfect! Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Course Curriculum: Module 01: Health and Safety at Work and the Laws Module 02: Managing for Health and Safety Module 03: Risk Assessment and Common Risks Module 04: Workplace Health, Safety and Welfare Module 05: Accidents and Ill Health at Work Module 06: Electrical, Fire and Gas Safety Module 07: Safety in Different Work Settings Module 08: Work Equipment Hazards and Risk Control Module 09: Other Health and Safety Hazards at Work Course 2: LOLER Training Module 01: Introduction to LOLER Module 02: Part 01 - Selecting Lifting Equipment and Accessories Module 03: Part 02 - Selecting Lifting Equipment and Accessories Module 04: Planning the Lifting Operation Module 05: Factors Affecting Safe Lifting Operation Module 06: Roles and Responsibilities Module 07: Risk Assessment Module 08: Examination and Inspection Module 09: Reports and Defects Course 3: Asbestos Awareness Level 2 Module 01: Asbestos Explained Module 02: Asbestos Identified Module 03: Asbestos and the Law Module 04: Risk Factors of Asbestos Module 05: Surveys and Risk Assessment Module 06: Asbestos Awareness Safety Module 07: Asbestos Containing Waste (ACW) Disposal Module 08: Accidental Disturbance of ACMs and Dealing with Emergencies Course 4: RIDDOR Training Module 1: Health and Safety at Work and the Laws Module 2: Managing for Health and Safety Module 3: Risk Assessment and Common Risks Module 4: RIDDOR Course 5: Fire Safety Awareness Level 2 Module 1: Introduction to Fire Safety Module 2: Fire Safety Law Module 3: Measures of Fire Safety Module 4: Evacuation Procedures Course 6: COSHH Awareness Level 3 Module 01: COSHH Explained Module 02: COSHH Regulations Module 03: Health Problems Related to Hazardous Substances Module 04: Identifying Hazardous Substances Module 05: COSHH Risk Assessments Module 06: Control Measures and Monitoring Module 07: Implementing Control Measures Course 7: Manual Handling Level 2 Module 01: Introduction, Legislation and Guidance Module 02: Manual Handling Hazards and Injuries Module 03: Manual Handling Risk Assessments Module 04: Controlling and Reducing the Risks Module 05: Safe Lifting Techniques Course 8: Mental Health First Aid Module 1: Introduction to Mental Health Module 2: Overview of Mental Health First Aid Module 3: Childhood and Adolescent Psychiatric Disorders Module 4: Stress and Anxiety Disorders Module 5: Schizophrenia Module 6: Personality Disorders Module 7: Mood Disorders Module 8: Eating & Sleeping Disorders Module 9: Self-Harm and Suicide Module 10: Medication and Therapy in the Treatment of Mental Illness Module 11: Social Attitudes to Mental Illness Module 12: Mental Health Legislation and Services Module 13: Mental Health in the Workplace Module 14: Approach and React To People in Mental Health Crisis Course 9: First Aid at Work Module 01: Introduction to Workplace First Aid Module 02: Legal Framework for Workplace First Aid Module 03: Incident Management at Work Module 04: Primary Survey Module 05: Secondary Survey Module 06: Basic First-Aid Techniques Module 07: Dealing with Minor Injuries at Workplace Module 08: Secondary Illness: Loss of Responsiveness and CPR Module 09: Secondary Illness: Breathing Problems Module 10: Secondary Illnesses and Injuries Module 11: Dealing With Fractures and Dislocations Module 12: Call for an Emergency Course 10: Biohacking Your Physical and Mental Health Module 01: Introduction Module 02: Sleep - So MUCH More Than Just Rest Module 03: Blue Light & Red Light Module 04: Mindfulness & Movement Module 05: What You Put In Your Mouth is KEY! Module 06: Hidden Secret - 'Cryotherapy' Module 07: Importance Of PURE Air Module 08: Final Thoughts & Recommendations Course 11: Personal Hygiene Module 01: Introduction to Personal Hygiene and a Brief History Module 02: Looking Clean, Smelling Clean Module 03: Improving and Maintaining Oral Health Module 04: Care of the Eyes Module 05: Ear Care Secrets Module 06: Foot & Nail Care in Personal Hygiene Module 07: Hair Care Hygienic Ways Module 08: Hygienic Approach to Skin Care Module 09: Maintain Good Toilet Hygiene Module 10: Potential Hygiene Guidelines Module 11: Personal Hygiene During Coronavirus Pandemic How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery inside the U.K. is Free. International students have to pay a £3.99 postal charge. CPD 110 CPD hours / points Accredited by CPD Quality Standards Requirements There is no time limit for completing this course, it can be studied in your own time at your own pace Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Health and Safety Executive) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

PMI-ACP® Exam Prep: On-Demand This course builds on the candidates' practical experience of Agile in the workplace to equip them with the broad range of knowledge and skills required for the PMI® Agile Certification exam. It will follow the PMI® requirements and reference the suggested reading list, including the Agile Practice Guide, but will not be limited to those areas. Within the profession and discipline of project management, Agile continues to develop as a significant and important aspect of bringing change to an organization. Where the products of change must be delivered to the business 'on time,' Agile is often the chosen methodology. In addition to equipping candidates for the PMI® Agile Certification examination, this course will also support candidates in taking a more informed and effective role in Agile projects. It will also enable them to take a significant role in encouraging and enabling the organization to become or develop as an Agile environment. What you will Learn You will learn how to: Appreciate the wider aspects of Agile project management tools and techniques Integrate various disciplines within Agile Tailor / customize Agile to suit the needs of different projects Prepare yourself for the PMI® Agile Certification examination Getting Started Introductions Agenda Expectations Foundation Concepts Defining 'Traditional' Project Management Project management parameters The 'traditional' approach to the parameters Strengths and weaknesses of the traditional approach Defining 'Agile' Project Management Project management parameters revisited The 'agile' approach to the parameters Strengths and weaknesses of agile Managing projects with traditional and agile methods Can the two approaches co-exist? Leveraging the benefits of both methods Options for using both methods on a project Avoiding the elephant traps Key aspects of the PMI® Agile Certified Practitioner (PMI-ACP)® Handbook Overview Eligibility requirements Exam information Exam Blueprint Continuing certification requirements Key aspects of the PMI Agile Certification Examination Content Outline Introduction Agile exam content outline Tools and techniques Knowledge and skills Domains and tasks (not examined) An Introduction to Agile and Implementing Agile Definable work vs. high-uncertainty work Project factors that influence tailoring The Agile Manifesto and 12 Principles Agile mindset Agile domains and tasks Agile Tools and Techniques Related to PM 'Hard Skills' Planning, monitoring, and adapting The need for planning, monitoring, and adapting The Agile approach to planning and plans The Agile planning tools and techniques The Agile monitoring tools and techniques The Agile approach to adapting Product quality A definition of 'product quality' Setting the standard for product quality Agile tools and techniques for achieving product quality Risk management A definition of 'risk' What is 'at risk'? The acceptability of risks The Agile tools and techniques for managing risks Agile Tools and Techniques Related to PM 'Soft Skills' The difference between PM 'hard and soft' skills Communications The importance of communications Forms of agile communications Communications within the project Communications from the project Communications to the project Making communications the cultural norm Interpersonal Skills Defining and understanding management Defining and understanding leadership Defining and understanding servant leadership Delegating vs. empowering Playing to people's strengths Overcoming the roadblocks Core Agile Tools and Techniques The philosophy of core Agile tools and techniques Agile estimation Will traditional forms of estimating work for agile? The relationship between estimating and guessing The relationship between estimating and sizing The where, who, and how of agile estimating Agile analysis and design Product analysis and design from a user point of view Product analysis and design from a supplier point of view Product analysis and design from an agile project point of view Value-Based Agile Tools and Techniques The role of value-based tools and techniques in bridging traditional PM with Agile Value-based prioritization Value-based prioritization and agile projects Investment appraisal methods Regulatory driven Customer driven Ranking methods (MMF, MoSCoW) Metrics What should we measure / track? Methods of measuring / tracking Adding value with metrics Process Improvement Value-stream analysis Value-stream mapping Agile Knowledge and Skills Context of Agile Knowledge and Skills vis-à-vis Agile Tools and Techniques Agile Knowledge and Skills Process focused People focused Product focused Project focused Exam Preparation and Course Closure The application process - where are you now? The 'Exam-Focused Journal' - what you still have to do Further preparation - self-study schedule Exam topic review Practice exam Practice exam debrief Course closure

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Level 2 Food Safety in a 'Retail' environment Approved Online Training

Join us for a micro-learning course in electric and hybrid vehicles and learn about this potentially game-changing technology which brings the world a step closer to achieving net-zero emissions. Part of our Net Zero Transport Fundamentals Collection, where we look to provide bite-sized training on all the core technologies and topics relating to decarbonising the transport industry.

Join us for a masterclass in bi-directional charging for electric vehicles. Otherwise known as Vehicle-to-Grid (V2G) or Vehicle-to-Anything (V2X), and learn about this potentially game-changing technology which brings together the transport and energy systems.

Join us for a micro-learning course in hydrogen for transport and learn about this potentially game-changing technology which brings the world a step closer to achieving net-zero emissions. Part of our Net Zero Transport Fundamentals Collection, where we look to provide bite-sized training on all the core technologies and topics relating to decarbonising the transport industry.