Did you know that the hospitality industry in the UK contributes over £130 billion to the country's economy each year? If you are passionate about customer service and enjoy working in a fast-paced and dynamic environment, our captivating bundle, "Concierge, Waiter & Communication Management," is perfect for you. In this thriving industry, professionals can earn a competitive salary, with waiters and concierge staff in the UK earning an average of £20,000 to £30,000 per year. This comprehensive bundle includes three carefully curated courses that will equip you with the essential skills and knowledge to excel in hospitality. Whether you aspire to work as a concierge, a skilled waiter, or a master of effective workplace communication, this bundle will empower you to deliver exceptional service and succeed in this exciting industry. Each course in this Concierge, Waiter & Communication Management bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: Concierge Waiter Workplace Communication Management Learning Outcomes: Develop excellent customer service skills and learn how to provide personalised assistance to guests as a concierge. Acquire the knowledge and techniques to excel as a skilled waiter, including menu knowledge, efficient table service, and exceptional communication skills. Enhance your workplace communication abilities, including verbal and written communication, conflict resolution, and professional etiquette. Gain the skills to handle various guest requests and situations with professionalism and grace, ensuring guest satisfaction and building strong relationships. Develop teamwork and collaboration skills essential for success in the hospitality industry, fostering a positive and harmonious work environment. Acquire the necessary knowledge and skills to deliver exceptional service and create memorable guest experiences. This engaging bundle, "Concierge, Waiter & Communication Management," is designed to equip you with the skills and knowledge needed for success in the dynamic hospitality industry. The "Concierge" course will introduce you to the world of personalised service and hospitality excellence. Learn how to create memorable guest experiences, anticipate their needs, and provide exceptional customer service. Develop skills in handling guest inquiries, managing reservations, and coordinating guest requests. Acquire knowledge about local attractions, transportation options, and cultural insights to offer valuable recommendations to guests. Next, the "Waiter" course will focus on the art of professional table service. From acceptable dining etiquette to menu knowledge, you will gain a comprehensive understanding of the role of a waiter. Learn the skills needed to provide exceptional services, such as greeting guests, taking orders, serving food and beverages, and handling customer inquiries and feedback. Master the art of upselling and wine pairing, ensuring a delightful dining experience for patrons. In the "Workplace Communication Management" course, you will develop essential communication skills to thrive in a hospitality environment. Enhance your verbal and non-verbal communication skills, learn effective listening techniques, and understand the importance of clear and concise communication in a team setting. Acquire conflict resolution strategies and master the art of professional correspondence. These skills are vital for maintaining harmonious relationships with colleagues, guests, and management. Enrol in our "Concierge, Waiter & Communication Management" bundle and open the door to exciting opportunities in the hospitality industry. Be prepared to embark on a rewarding career where you can showcase your exceptional customer service skills and make a lasting impact on the guests you serve. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The target audience for the course is: Individuals interested in pursuing a career in the hospitality industry, specifically in roles such as concierge or waiter. Hospitality professionals want to enhance their skills and advance their careers in customer service and communication management. Students or graduates of hospitality management or related fields seeking practical knowledge and skills to excel in the industry. Individuals are passionate about providing exceptional service and creating memorable experiences for guests. Anyone looking to develop their communication, teamwork, and problem-solving skills in a dynamic, customer-focused industry. Career path Some of the career paths related to this field are: Concierge: £18,000 - £30,000 per year. Head Concierge: £25,000 - £40,000 per year. Waiter/Waitress: £16,000 - £25,000 per year. Restaurant Supervisor: £20,000 - £30,000 per year. Food and Beverage Manager: £25,000 - £45,000 per year. Front Office Manager: £25,000 - £40,000 per year. Hotel Operations Manager: £35,000 - £60,000 per year. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £9.99 Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates! Upon successful completion of the course, learners can obtain a CPD Quality Standards PDF certificate for Hospitality - Concierge absolutely free! Upon finishing Waiter and Workplace Communication Management, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!
Overview With the ever-increasing demand for SEN in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in SEN may be. Learning about SEN or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in SEN . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on SEN is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this SEN course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this SEN course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this SEN course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of SEN , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in SEN , Anyone looking for a certificate of completion on doing an online training on this topic, Students of SEN , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This SEN course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 01 Introduction to Special Needs Teaching Introduction to Special Needs Teaching 00:00 Module 02 SEN Support SEN Support 00:00 Module 03 Common Types of SEN Common Types of SEN 00:00 Module 04 Statutory Assessment for Special Educational Needs Statutory Assessment for Special Educational Needs 00:00 Module 05 Supporting Children with Autism Supporting Children with Autism 00:00 Module 06 Supporting Children with Dyslexia Supporting Children with Dyslexia 00:00 Module 07 Supporting Children with ADHD Supporting Children with ADHD 00:00 Module 08 Creating a Safe Learning Environment Creating a Safe Learning Environment 00:00
People have always wanted and will continue to want to look and feel their best. Beauty therapists specialise in improving people's physical appearances, confidence, and overall life quality. More people than ever before are regularly using Beauty Therapy services on a global scale, making now the ideal time to explore a whole world of amazing career opportunities! If you want to start or advance your career in the beauty industry, you've come to the right place. The purpose of this Beauty Therapy - Course is to provide you with the skills and knowledge needed in this sector, including the workplace environment, related anatomy and physiology, consultation, skin analysis and hair care treatment. Enrol on our exclusive Beauty Therapy - Course now and learn how to pamper people, enhance their beauty, and provide a relaxing experience for them. Learning Outcomes After completing this Beauty Therapy - Course, the learner will be able to: Know how to create a healthy workplace environment. Gain in-depth knowledge of anatomy and physiology. Understand skin analysis and beauty consultations. Gain a clear understanding of common skin conditions and treatments. Gain advanced make-up application and removal skills. Gain advanced-level manicure and pedicure skills. Gain the skills needed to provide excellent hair care treatment. Why Choose this Beauty Therapy - Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Course. ***Courses are included in this Beauty Therapy - Course Course 01: Level 2 Award in Improving Personal Exercise, Health and Nutrition Course 02: Diet and Nutrition Advanced Diploma Level 5 ***Other Benefits of this Beauty Therapy - Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Beauty Therapy - Course ] Course Curriculum Of Level 4 Beauty Therapy: Makeup Course Module 01: Understand How to Create a Healthy Workplace Environment Module 02: Understanding Anatomy and Physiology Module 03: Understanding the Analysis of Skin Module 04: Understanding Facial Skin Conditions Treatment Module 05: The Process of Preparing Work Area and the Client for the Application of Makeup Module 06: Understanding the Professional Make-Up Procedures Module 07: Understanding Manicure & Pedicure Procedures Module 08: Hair Care Treatment >>----------------<< Assessment Method After completing each module of the Beauty Therapy - Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Beauty Therapy - Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Beauty Therapy - Course is ideal for those looking to start or advance their career in the beauty industry. This Beauty Therapy - Course is also beneficial for those who want to work as self-employed beauty therapists or start their own Beauty Therapy business. Requirements There are no specific requirements for this Beauty Therapy - Course because it does not require any advanced knowledge or skills. Career path After completing this Beauty Therapy - Course, candidates may choose to start their Beauty Therapy businesses, work in established salons, or work as a freelance Beauty therapist from home. Certificates Certificate of completion Digital certificate - Included
***Secure Your Future in Social Housing: Expert Knowledge Awaits*** According to a recent report by the National Housing Federation, there is a significant shortage of social housing in the UK, with an estimated need for 90,000 new social rented homes every year. This growing demand highlights the crucial role that social housing managers play in providing secure and affordable housing for countless individuals and families. This comprehensive Social Housing Management course equips you with the theoretical knowledge and understanding necessary to thrive in this rewarding career path. Learning Outcomes By the end of this course, you will be able to: Grasp the core principles of social housing and its role within the UK housing system. Effectively manage the tenant selection process, ensuring suitable placements and fostering positive landlord-tenant relationships. Implement strategies for rent collection and arrears management, maintaining financial stability within social housing properties. Oversee the maintenance, safety, and security of social housing, creating a comfortable and secure living environment for tenants. Encourage resident involvement and foster a sense of community within social housing developments. Identify and address anti-social behaviours, promoting a peaceful and harmonious living environment. This Social Housing Management course delves into six key modules, providing a well-rounded understanding of the field. Module 1: Introduction to Social Housing establishes the foundation, exploring the history, policy framework, and different types of social housing in the UK. Module 2: Tenant Selection and Tenant Management equips you with the skills to effectively assess applications, select suitable tenants, and manage tenancy agreements. Module 3: Managing Rental Income and Arrears explores strategies for rent collection, budgeting, and dealing with arrears in a professional and sensitive manner. Module 4: Maintenance, Safety, and Security of Social Housing equips you with the knowledge to oversee property maintenance, ensure adherence to safety regulations, and implement security measures. Module 5: Resident Involvement in Social Housing explores strategies for fostering resident engagement, building a sense of community, and addressing resident concerns. Module 6: Dealing with Anti-Social Behaviours equips you with the skills to identify and address anti-social behaviours, promoting a positive living environment for all residents. This course adopts a theoretical approach, providing a strong knowledge base for a successful career in social housing management. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This social housing course is ideal for: Individuals seeking a career change in the social housing sector. Those who aspire to become social housing managers. Housing professionals looking to enhance their theoretical knowledge. Volunteers or charity workers supporting social housing initiatives. University graduates interested in social housing policy and management. Anyone passionate about creating positive change in the housing sector. Requirements There are no specific prerequisites for this course. However, a basic understanding of housing issues in the UK and an interest in social housing management would be beneficial. Career path A career in social housing management offers a rewarding path to make a real difference in people's lives. Here are some potential career paths: Social Housing Letting Officer Social Housing Neighbourhood Manager Tenancy Sustainment Officer Anti-Social Behaviour Officer Resident Liaison Officer Social Housing Area Manager Housing Policy Officer (Social Housing) Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
FREE 5 QLS Endorsed Certificate | 5-in-1 Exclusive Bundle | CPD Accredited | Career Guided Program | Lifetime Access
Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Land Surveying & Property Management will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Land Surveying & Property Management will help you keep ahead of the pack. The Land Surveying & Property Management incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this Land Surveying & Property Management will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Land Surveying & Property Management, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Land Surveying & Property Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Land Surveying & Property Management Bundle Consists of the following Premium courses: Course 01: Land Surveying Course 02: Building Surveying and Construction Management Diploma Course 03: Construction Industry Scheme (CIS) Course 04: Property Law and Legislation Course 05: Property Development Diploma Course 06: Property & Estate Agent Course 07: Social Housing and Tenant Management Level 2 Course 08: AutoCAD VBA Programming - Beginner course Course 09: Budgeting and Forecasting Course 10: Environmental Health Course 11: Decision Making and Critical Thinking So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of Bundle Course 01: Land Surveying Introduction Basics Instrumentation Methods and Techniques Topographic Surveying and Mapping Boundary Surveying Surveying Health and Safety Course 02: Building Surveying and Construction Management Diploma Construction Cost Estimation Building Surveyor Training Course 03: Construction Industry Scheme (CIS) Module 01: Construction Industry Scheme (CIS) Module 02: Coverage of the Scheme Module 03: Contractors and Registration for the Scheme Module 04: Verification Process Module 05: The CIS Returns Course 04: Property Law and Legislation Module 01: Introduction to Property Law Module 02: Land Law Principles- Rights and Interests Module 03: Registered and Unregistered Land Module 04: Ownership and Possession of the Property Module 05: Co-Ownership in Property Course 05: Property Development Diploma Module 01: Introduction to Property Development Module 02: Different Types of Property Module 03: Property Research Module 04: Property and the Law Module 05: Different Methods of Finance Option Course 06: Property & Estate Agent Module 01 - Estate Agent: An Introduction Module 02 - Different Types of Estate Agents Module 03 - Getting Started on the Job Module 04 - Listing Property: Finding the Sellers Module 05 - Valuation Process Course 07: Social Housing and Tenant Management Level 2 Introduction to Social Housing Tenant Selection and Tenant Management Managing Rental Income and Arrears Maintenance, Safety, and Security of Social Housing Resident Involvement in Social Housing Dealing with Anti-Social Behaviours Career Prospects of Social Housing Manager Course 08: AutoCAD VBA Programming - Beginner course Unit 01: Introduction Unit 02: VBA Integrated Development Environment (IDE) Unit 03: Understanding AutoCAD Object Model in VBA Unit 04: Using Variables in VBA Unit 05: User Forms and Controls Course 09: Budgeting and Forecasting Unit-1. Introduction Unit-2. Detail Budget Requirement Unit-3. Process of Making Budget Course 10: Environmental Health Module 01: Intro to Environmental Health Module 02: Waste, Pollution and Pollutants Module 03: Environment, Pollution, Climate Change and Health Module 04: Recovering Resources and Managing Waste Module 05: Food Waste Course 11: Decision Making and Critical Thinking Module 01: Introduction to Critical Thinking Module 02: Critical Thinking and the Judgment of Claims Module 03: Benefits and Barriers of Critical Thinking Module 04: Importance of Critical Thinking Module 05: Recognising a Critical Thinker CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Land Surveying & Property Management bundle. Requirements This Land Surveying & Property Management course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Land Surveying) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
First Aid and Mental Health First Aid Advocacy are paramount in the workplace, fostering a safe and supportive environment. In the UK, nearly 600,000 non-fatal workplace injuries were reported in 2020, underscoring the need for First Aid training to mitigate immediate risks. Equally crucial is Mental Health First Aid, given that in Britain, mental health issues affect one in six employees, contributing to 300,000 lost jobs annually. Our Workplace First Aid and Mental Health Advocacy course addresses these challenges head-on. By investing in these skills, employees become equipped to respond swiftly to injuries and provide crucial initial support for mental health concerns. This not only enhances workplace safety but also cultivates a compassionate culture. With our course, your team gains the expertise needed to navigate both physical and mental health emergencies, ensuring a resilient and thriving workplace. Prioritize your team's well-being and productivity by enrolling in our comprehensive training program today. Curriculum Breakdown Course 01: Diploma in Mental Health First Aid at QLS Level 5 Module 01: Introduction to Mental Health Module 02: Overview of Mental Health First Aid Module 03: Childhood and Adolescent Psychiatric Module 04: Stress and Anxiety Disorders Module 05: Schizophrenia Module 06: Personality Disorders Module 07: Mood Disorders Module 08: Eating & Sleeping Disorders Module 09: Self Harm and Suicide Module 10: Medication and Therapy in the Treatment of Mental Illness Module 11: Social Attitudes to Mental Illness Module 12: Mental Health Legislation and Services Module 13: Mental Health in the Workplace Module 14: Approach and React to People in Mental Health Crisis Course 02: Workplace First Aid Module 01: Introduction to Workplace First Aid Module 02: Appointed Persons in the Workplace First Aid Module 03: Incident Management at Work Module 04: Classifications and Abbreviations Module 05: Emergency Management Module 06: Primary Survey Module 07: Secondary Survey Module 08: Basic First-Aid Techniques Module 09: AED Module 10: Minor Injuries at Workplace Module 11: Loss of Responsiveness and CPR Module 12: Breathing Problems Module 13: Secondary Illnesses and Injuries Module 14: Fractures and Dislocations Module 15: Call for an Emergency Module 16: Things to Keep in Mind for A First Aider Module 17: Legal Framework for Workplace First Aid Module 18: Mental Health First Aid in the Workplace Module 19: First Aid during Coronavirus Pandemic Module 20: First aid Qualifications During the Pandemic, Risk at Work and PPE Regulations Module 21: Remote Psychological First Aid CPD 160 CPD hours / points Accredited by CPD Quality Standards Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path Mental Health Support Worker - £18-25k/year First Aid Trainer - £25-30k/year Emergency Medical Technician - £20-28k/year Occupational Health Advisor - £30-45k/year Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed HARDCOPY Certificate Hard copy certificate - Included Delivery Charge: Inside the UK: Free Outside the UK: £9.99
Onboarding Tools Certification Onboarding is a critical piece of the enrollment interaction. Everybody, paying little mind to job or industry, should go through the onboarding cycle. These projects are more top to bottom than ordinary instructional classes, giving your new staff individuals important data about your organization, their part inside it and the corporate culture. Studies show that organizations that offer these projects have more significant levels of representative maintenance and fulfillment. Numerous HR offices across the UK are embracing these projects consequently, to build the odds that new workers see a positive outcome from the beginning. This course expounds on the onboarding devices that your association needs, to adequately and productively deal with your new workers. It starts by giving you a concise outline of the idea of onboarding, remembering a definition and its significance for the working environment. Then, it covers the instruments that you should use for accepting and conveying data to your new staff individuals. The devices that you can use to keep tabs on their development are additionally talked about in detail. At long last, we will give you the data that you need, to pick the best onboarding instruments for your association's exceptional requirements. You will Learn: The job of innovation in How you can utilize advanced structures to make the onboarding cycle simpler Data with respect to learning the board frameworks and how they can be useful Instructions to utilize agendas and Excel to follow progress Why you ought not zero in on cost Why you need to consider how regularly these onboarding programs are probably going to be utilized Advantages of taking this Course: Seeing more about the significance of Why and how to utilize recordings in your onboarding Figuring out how RACI can be applied to the onboarding cycle What explicit organization needs you ought to consider while picking onboarding apparatuses Seeing precisely what onboarding is and how it applies to each industry
Working With Aggressive People Certification Unfortunately, aggressive people are everywhere. Regardless of what your type of job is or your role within your organisation, there is a good chance that you are going to have to work with an aggressive individual at some point. If you are not prepared, this can create a lot of stress and anxiety, which can make work seem unbearable and it can quickly spill over into your personal life. Learning how to cope before it becomes problematic is the best way to handle what could otherwise be a potentially difficult situation. This course goes into detail about how to work well, even if one or more of your colleagues has an aggressive personality. It begins by discussing the various types of aggression that you are likely to encounter at work. Next, we review a few strategies that are successful when used with aggressive people. One of these strategies is to become more assertive in your own communication, which is covered in detail. Finally, we give you instructions on how to quickly resolve workplace issues to reduce the impact of any aggressive behaviour. You Will Learn: The difference between hostile expressions, obstructive behaviours and direct aggression How to identify which category of aggressive behaviour you are dealing with at any given time The different ways in which passive-aggressive and overtly aggressive individuals behave at work The best strategies you can use in order to deal with aggressive behaviour The importance of assertive communication at work, especially when dealing with aggressive colleagues Benefits of Taking This Course: Working in a calmer, healthier and more positive environment Learning the importance and versatility of 'I' statements when dealing with an aggressive person at work Learning how to build up your assertive communication skills Learning the three-step conflict resolution method and how you can apply it to tense situations involving aggressive individuals Feeling less stressed while at work