1853 Environment courses in Runcorn delivered Live Online

Duration 2 Days 12 CPD hours This course is intended for This course benefits individuals responsible for configuring and monitoring devices running the Junos OS. Course Level : Junos Layer 2 VPNs (JL2V) is an advanced-level course. Overview Define the term virtual private network. Describe the business drivers for MPLS VPNs. Describe the differences between Layer 2 VPNs and Layer 3 VPNs. List advantages for the use of MPLS Layer 3 VPNs and Layer 2 VPNs. Describe the roles of a CE device, PE router, and P router in a BGP Layer 2 VPN. Explain the flow of control traffic and data traffic for a BGP Layer 2 VPN. Configure a BGP Layer 2 VPN and describe the benefits and requirements of over-provisioning. Monitor and troubleshoot a BGP Layer 2 VPN. Explain the BGP Layer 2 VPN scaling mechanisms and route reflection. Describe the Junos OS BGP Layer 2 VPN CoS support. Describe the flow of control and data traffic for an LDP Layer 2 circuit. Configure an LDP Layer 2 circuit. Monitor and troubleshoot an LDP Layer 2 circuit. Describe the operation of FEC 129 BGP autodiscovery for Layer 2 VPNs. Configure a FEC 129 BGP autodiscovery Layer 2 VPN. Monitor and troubleshoot a FEC 129 BGP autodiscovery for Layer 2 VPNs. Describe the difference between Layer 2 MPLS VPNs and VPLS. Explain the purpose of the PE device, the CE device, and the P device. Explain the provisioning of CE and PE routers. Describe the signaling process of VPLS. Describe the learning and forwarding process of VPLS. Describe the potential loops in a VPLS environment. Configure BGP, LDP, and FEC 129 BGP autodiscovery VPLS. Troubleshoot VPLS. Describe the purpose and features of Ethernet VPN. Configure Ethernet VPN. Monitor and troubleshoot Ethernet VPN. Describe the Junos OS support for hierarchical VPN models. Describe the Junos OS support for Carrier-of-Carriers VPN Option C. Configure the interprovider VPN Option C. Describe the Junos OS support for multisegment pseudowire for FEC 129. Describe and configure circuit cross-connect (CCC). This two-day course is designed to provide students with MPLS-based Layer 2 virtual private network (VPN) knowledge and configuration examples. Course IntroductionMPLS VPNs MPLS VPNs Provider-Provisioned VPNs BGP Layer 2 VPNs Overview of Layer 2 Provider-Provisioned VPNs BGP Layer 2 VPN Operational Model: Control Plane BGP Layer 2 VPN Operational Model: Data Plane Preliminary BGP Layer 2 VPN Configuration BGP Layer 2 Configuration Monitoring and Troubleshooting BGP Layer 2 VPNs Lab: BGP Layer 2 VPNs Layer 2 VPN Scaling and CoS Review of VPN Scaling Mechanisms Layer 2 VPNs and CoS LDP Layer 2 Circuits LDP Layer 2 Circuit Operation LDP Layer 2 Circuit Configuration LDP Layer 2 Circuit Monitoring and Troubleshooting FEC 129 BGP Autodiscovery Layer 2 Circuit Operation FEC 129 BGP Autodiscovery Layer 2 Circuit Configuration FEC 129 BGP Autodiscovery Monitoring and Troubleshooting Virtual Private LAN Services Layer 2 MPLS VPNs Versus VPLS BGP VPLS Control Plane BGP VPLS Data Plane Learning and Forwarding Process Loops VPLS Configuration VPLS Configuration VPLS Troubleshooting Ethernet VPN (EVPN) EVPN Overview EVPN Control Plane EVPN Operation EVPN Configuration EVPN Troubleshooting

Duration 4.5 Days 27 CPD hours This course is intended for This course is intended for individuals who have basic knowledge on cloud computing; on-premise system administrators; IT specialists, interested in AWS and Cloud Technologies. Overview Upon successful completion of this course, students will know how to design and deploy scalable, highly accessible and fault-tolerant systems in AWS. In this course, students will learn the main 'Managed Service' offered by AWS; How to design and deploy scalable, highly accessible and fault-tolerant systems in AWS; How to choose the most appropriate AWS service. Introduction Course overview Exam Blue Print Public clouds & cloud economics AWS Overview & Whitepapers Setting up AWS Account Identity and Access Management (IAM) Local users, groups & roles SAML providers Policies Cross Account Access Best practices & Examples Lab Exam highlights Sample questions Simple Storage Service (S3) & Glacier Buckets Objects Lifecycle Configurations and permissions Custom bucket policies Best Practices & Examples Lab Exam highlights Sample questions Virtual Private Cloud (VPC) VPC Internet gateway vs NAT Gateway Elastic IPs Subnets & Routing tables Security Groups & Network Access Lists VPC Peering & Endpoints Managed VPN Connections Best Practices & Examples Lab Exam highlights Sample questions Elastic Compute Cloud (EC2) Instances Amazon Machine Images(AMIs) Elastic Block Store (EBS) Network & Security Load Balancers (ELB) Auto Scaling Groups (ASG) Instance Management Best Practices & Examples Lab Exam highlights Sample questions Route 53 Hosted Zones Health checks Traffic flow Best Practices & Examples Lab Exam highlights Sample questions Relational Database Service (RDS) Engine types Performance & Resilience Subnet groups Best Practices & Examples Lab Exam highlights Sample questions CloudWatch Dashboard and Metrics CloudWatch logs CloudWatch rules Best Practices & Examples Lab Exam highlights Sample questions Other AWS Services Simple Overview CloudFront DynamoDB Elasticache Redshift SQS SWF SNS Elastic Transcoder API Gateway Kenesis CloudFormation Exam highlights Sample questions Multiple AWS Services exercise Lab 1 - Architecting multi-tier environment Lab 2 - Configure backup and monitoring Practice Exam Additional course details: Nexus Humans AWS Certified Solutions Architect - Associate training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AWS Certified Solutions Architect - Associate course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with business analysts Overview Learn about the components of Strategic Business Analysis. Understand the importance of defining the business need correctly and pursuing a thorough analysis of the internal and external environments of the enterprise before choosing the solution. Shortcutting the pre-analysis work discussed in this course often results in delivering solutions that are misaligned to the enterprise strategy and to the expectations and needs of the business. Learn how to avoid the pitfall of jumping to a solution prior to a solid understanding of the opportunity or problem needing to be addressed. This course is aimed for experienced practitioners who desire a clear understanding of Strategic Business Analysis, who would like to understand what comprises this work, and the objectives for performing it. Foundational Concepts Components of business analysis Business analysis competencies IIBA/PMI and the goals of a professional association Purpose for having a BA standard Exercise: Review the case study Introduction to Strategy Analysis Definition and purpose of Strategy Analysis The timing of Strategy Analysis Identifying stakeholders and the business need Discussions: Strategy analysis in your organization, When business needs are not clearly defined, and Strategy Analysis and the business analyst Exercises: Describe Strategy Analysis, Identify Roles/Responsibilities, and Identify the business need Analyze the Current State environment The importance of analyzing Current State Understanding Business Architecture Techniques for analyzing Current State Define the Future State Future State description Assessing impacts to business architecture Determining Solution Scope Discussions: Managing expectations with stakeholders, Capturing current capabilities, and How to approach acquiring capabilities Assess Risks Identifying risks Risk Tolerance/Categories/risk responses The concept of positive risk Techniques for identifying risks Discussions: Who is responsible for identifying risks? Who captures positive risks today? Exercise: Identify Risks Define the Change Strategy Defining change strategy Components of change strategy Solution scope, enterprise readiness and change Techniques for defining a change strategy Developing a Business Case The purpose of a business case Business case components Building a convincing business case Determining the Recommended Solution Packaging the business case Reviewing the business case with stakeholders Discussions: Evaluating project proposals and anticipating questions for the business case review Exercise: Create a business case Additional Resources Helpful links for obtaining additional business analysis information Additional course details: Nexus Humans BA02 - Strategic Business Analysis training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA02 - Strategic Business Analysis course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Experienced system administrators, system engineers, and system integrators Overview By the end of the course, you should be able to meet the following objectives: Configure and manage a VMware Tools Repository Configure vSphere Replication and recover replicated VMs Manage VM resource usage with resource pools Configure and manage vSphere networking and storage for a large and sophisticated enterprise Configure vCenter High Availability Use host profiles to manage VMware ESXi host compliance Use the vSphere Client to manage certificates Monitor the vCenter, ESXi, and VMs performance in the vSphere client Secure vCenter, ESXi, and VMs in your vSphere environment Use VMware vSphere Trust Authority to secure the infrastructure for encrypted VMs Use Identity Federation to configure the vCenter to use external identity sources This five-day course teaches you advanced skills for configuring and maintaining a highly available and scalable virtual infrastructure. Through a mix of lecture and hands-on labs, you configure and optimize the VMware vSphere 8 features that build a foundation for a truly scalable infrastructure. You also discuss when and where these features have the greatest effect. Attend this course to deepen your understanding of vSphere and learn how its advanced features and controls can benefit your organization. Course Introduction Introductions and course logistics Course objectives Virtual Machine Operations Recognize the role of a VMware Tools Repository Configure a VMware Tools Repository Recognize the backup and restore solution for VMs Identify the components in the vSphere Replication architecture Deploy and configure vSphere Replication Recover replicated VMs vSphere Cluster Operations Create and manage resource pools in a cluster Describe how scalable shares work Describe the function of the vCLS Recognize operations that might disrupt the healthy functioning of vCLS VMs Network Operations Configure and manage vSphere distributed switches Describe how VMware vSphere Network I/O Control enhances performance Explain distributed switch features such as port mirroring and NetFlow Define vSphere Distributed Services Engine Describe the use cases and benefits of vSphere Distributed Services Engine Storage Operations Discuss vSphere support for NVMe and iSER technologies Describe the architecture and requirements of vSAN configuration Describe storage policy-based management Recognize components in the vSphere Virtual Volumes architecture Configure Storage I/O Control vCenter and ESXi Operations Create a vCenter backup schedule Recognize the importance of vCenter High Availability Explain how vCenter High Availability works Use host profiles to manage ESXi configuration compliance Use the vSphere client to manage vSphere certificates vSphere Monitoring Monitor the key factors that can affect a virtual machine's performance Describe the factors that influence vCenter performance Use vCenter tools to monitor resource use Create custom alarms in vCenter Describe the benefits and capabilities of VMware Skyline Recognize uses for Skyline Advisor Pro vSphere Security and Access Control Recognize strategies for securing vSphere components, such as vCenter, ESXi hosts, and virtual machines Describe vSphere support for security standards and protocols Describe identity federation and recognize its use cases Configure identity federation to allow vCenter to use an external identity provider vSphere Trusted Environments and VM Encryption Configure ESXi Host Access and Authentication Describe virtual machine security features Describe the components of a VM encryption architecture Create, manage, and migrate encrypted VMs List VM encryption events and alarms Describe the benefits and use cases of vSphere Trust Authority Configure vSphere Trust Authority

Duration 1 Days 6 CPD hours This course is intended for This course is intended for students who want to learn basic Word 2021 skills, such as creating, editing, and formatting documents; inserting simple tables and creating lists; and employing a variety of techniques for improving the appearance and accuracy of document content. Overview In this course, you will learn fundamental Word skills. You will: Navigate and perform common tasks in Word, such as opening, viewing, editing, saving, and printing documents, and configuring the application. Format text and paragraphs. Perform repetitive operations efficiently using tools such as Find and Replace, Format Painter, and Styles. Enhance lists by sorting, renumbering, and customizing list styles. Create and format tables. Insert graphic objects into a document, including symbols, special characters, illustrations, pictures, and clip art. Format the overall appearance of a page through page borders and colors, watermarks, headers and footers, and page layout. Use Word features to help identify and correct problems with spelling, grammar, readability, and accessibility. These days, most people take electronic word processing for granted. While we may still write out our grocery lists with pen and paper, we expect to use a computer to create the majority of our documents. It's impossible to avoid word-processing software in many areas of the business world. Managers, lawyers, clerks, reporters, and editors rely on this software to do their jobs. Whether you are an executive secretary or a website designer, you'll need to know the ins and outs of electronic word processing. Microsoft© Word 2021 is designed to help you move smoothly through the task of creating professional-looking documents. Its rich features and powerful tools can make your work easy, and even fun. In this course, you'll learn how to use Word 2021 to create and edit simple documents; format documents; add tables and lists; add design elements and layout options; and proof documents. This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the Word Associate (Office 365 and Office 2021): Exam MO-100 and Word Expert (Office 365 and Office 2021): Exam MO-101 certifications. Getting Started with Word 2021 Topic A: Navigate in Microsoft Word Topic B: Create and Save Word Documents Topic C: Manage Your Workspace Topic D: Edit Documents Topic E: Preview and Print Documents Topic F: Customize the Word Environment Formatting Text and Paragraphs Topic A: Apply Character Formatting Topic B: Control Paragraph Layout Topic C: Align Text Using Tabs Topic D: Display Text in Bulleted or Numbered Lists Topic E: Apply Borders and Shading Working More Efficiently Topic A: Make Repetitive Edits Topic B: Apply Repetitive Formatting Topic C: Use Styles to Streamline Repetitive Formatting Tasks Managing Lists Topic A: Sort a List Topic B: Format a List Adding Tables Topic A: Insert a Table Topic B: Modify a Table Topic C: Format a Table Topic D: Convert Text to a Table Inserting Graphic Objects Topic A: Insert Symbols and Special Characters Topic B: Add Images to a Document Controlling Page Appearance Topic A: Apply a Page Border and Color Topic B: Add Headers and Footers Topic C: Control Page Layout Topic D: Add a Watermark Preparing to Publish a Document Topic A: Check Spelling, Grammar, and Readability Topic B: Use Research Tools Topic C: Check Accessibility Topic D: Save a Document to Other Formats

Duration 3 Days 18 CPD hours This course is intended for System administrators System engineers Consultants Overview By the end of the course, you should be able to meet the following objectives: Identify the features and benefits of VMware Aria Operations for Logs Determine which VMware Aria Operations for Logs cluster meets your monitoring requirements Describe the VMware Aria Operations for Logs architecture and use cases Deploy and configure a VMware Aria Operations for Logs cluster Use the Explore Logs page to get a deep understanding of log data Create and manage queries Manage VMware Aria Operations for Logs agents and agent Groups Create custom dashboards Explain how to use the VMware Aria Operations for Logs widgets Extend the capabilities of VMware Aria Operations for Logs by adding content packs and configuring solutions Discuss VMware Aria Operations for Logs (SaaS) This three-day course features hands-on training that focuses on deploying, configuring, and managing VMware Aria Operations? for Logs 8.12. You will learn the UI enhancements, features, architecture, use cases, and benefits of VMware Aria Operations for Logs. This course provides you with the knowledge and skills to use VMware Aria Operations for Logs 8.12 to monitor your environment. Course Introduction Introductions and course logistics Course objectives Introduction to VMware Aria Operations for Logs Describe the VMware Aria cloud management platform Describe the VMware Aria? use cases Describe the key capabilities of VMware Aria Operations for Logs Describe the requirements for a log analytics solution Explain the importance of efficient log management Navigate the VMware Aria Operations for Logs UI Describe the various stages of log processing VMware Aria Operations for Logs Architecture and Deployment Identify the minimum requirements for deploying VMware Aria Operations for Logs Explain how to use the VMware Aria Operations for Logs sizing calculator Describe VMware Aria Operations for Logs compatibility with other VMware products Describe the VMware Aria Operations for Logs architecture Explain how to install the VMware Aria Operations for Logs virtual appliance Analyzing Logs Describe the primary functions of the VMware Aria Operations for Logs UI Describe log events Use Explore Logs for understanding and analyzing the log data VMware Using Dashboards Alerts and Reports Create VMware Aria Operations for Logs custom dashboards Describe how to use the VMware Aria Operations for Logs widgets Configure alerts Explain how to view and manage reports Administering VMware Aria Operations for Logs Describe user access control in VMware Aria Operations for Logs Describe user management Configure VMware Aria Operations for Logs settings Managing Data Sources and Content packs Describe how to integrate VMware Operations for Logs with VMware Aria Operations for Logs Install and manage content packs Manage certificates Install and manage agents for VMware Aria Operations for Logs Describe the VMware Aria Operations for Logs Importer VMware Aria Operations for Logs Integrations Describe how to integrate VMware Operations for Logs with VMware Aria Operations for Logs Discuss the advantages of integrating VMware Operations for Logs with VMware Aria Operations for Logs Discuss the advantages of using the vSAN content pack Explain how to configure the NSX content pack VMware Aria Operations for Logs (SaaS) Explain the VMware Aria Operations for Logs (SaaS) architecture Describe the ingestion options for Aria Operations for Logs (SaaS) Discuss integration with on-premises Aria Operations for Logs

Duration 3 Days 18 CPD hours This course is intended for This course is designed for network and software engineers interested in Cisco Collaboration and Webex automation and who hold job roles such as: Collaboration Sales Engineer Collaboration Software Developer Collaboration Solutions Architect Consulting Systems Engineer Network Administrator Network Engineer Network Manager Software Architect Software Developer Systems Engineer Technical Solutions Architect Wireless Design Engineer Wireless Engineer Overview After taking this course, you should be able to: Examine API and automation capabilities and concepts for Cisco Unified Communication Manager Examine API and automation capabilities and concepts for Cisco Unity Connection Examine API and automation capabilities and concepts for Cisco Finesse Examine Experience API (xAPI) and automation capabilities and concepts for Cisco Collaboration endpoints Examine API and automation capabilities and concepts for Cisco Webex Teams Examine API and automation capabilities and concepts for Cisco Webex Meetings This course teaches you how to implement Cisco© Collaboration automated, programmable solutions for voice, video, collaboration, and conferencing on-premises or in the cloud, including Cisco Unified Communications Manager, Cisco IP Phone Services, Cisco Unity© Connection, Cisco Finesse©, Cisco Collaboration Endpoints, Cisco Webex Teams?, and Cisco Webex© Meetings. You will also learn how to use Application Programming Interfaces (APIs) interfaces such as Representational State Transfer (REST) and Simple Object Access Protocol (SOAP), parsing data in Extensible Markup Language (XML) and JavaScript Object Notation (JSON) formats, and leverage frameworks such as Python. This course prepares you for the 300-835 Automating and Programming Cisco Collaboration Solutions (CLAUTO) certification exam, and specialization toward the CCNP Collaboration certification. Course Outline Automating Cisco Unified Communications Manager Automating Cisco Unity Connection Automating Cisco Finesse Examining Cisco Collaboration Endpoint Automation Examining Cisco Cloud Collaboration Automation Examining Cisco Conferencing Automation Lab outline Configure the Initial Collaboration Lab Environment Verify Phone Details Configure Phone Line Label Configure User Pin Configure System Forward No Answer Timer Configure Route Plan Report Deploy Basic SQL Query Deploy Advanced SQL Query Configure an Alternate Extension in Cisco Unity Connection Configure Voicemail Pin Verify Agent Settings Deploy Gadget Deploy Modify Call Via Video Codec Configure System Name and Branding Deploy and Monitor Video Call Configure Custom Control Panel Deploy Macro Verify Cisco Webex Organization and License Information Configure New Cisco Webex Teams Room Deploy Interactive Bot Deploy Widget Configure Cisco Webex Meetings User Configure and Record Cisco Webex Meeting Verify System Status Configure Host Access on Cisco Meeting Server Spaces Additional course details: Nexus Humans Cisco Implementing Automation for Cisco Collaboration Solutions (CLAUI) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Automation for Cisco Collaboration Solutions (CLAUI) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course provides an immersive learning experience for business and technical professionals who need a thorough understanding of the CMMC program. It does this by taking the point of view of a CMMC Certified Professional. Students might consider taking this course to learn more about the overall CMMC program, how DoD contractors are assessed, and how to help their organizations prepare for a CMMC Assessment. Overview In this course, you will learn about the CMMC Model, framework, context, and application within the DoD, as well as the expectations and requirements imposed upon organizations that do business with the DoD. You will: Identify the threats to the Defense Supply Chain and the established regulations and standards for managing the risk. Identify the sensitive information that needs to be protected within the Defense Supply Chain and how to manage it. Describe how the CMMC Model ensures compliance with federal acquisitions regulations. Identify responsibilities of the Certified CMMC Professional, including appropriate ethical behavior. Establish the Certification and Assessment scope boundaries for evaluating the systems that protect regulated information. Prepare the OSC for an Assessment by evaluating readiness. Use the CMMC Assessment Guides to determine and assess the Evidence for practices. Implement and evaluate practices required to meet CMMC Level 1. Identify the practices required to meet CMMC Level 2. Work through the CMMC Assessment process. The Cybersecurity Maturity Model Certification (CMMC), managed by The Cyber AB (formerly known as the CMMC Accreditation Body or the CMMC-AB), is a program through which an organization's cybersecurity program maturity is measured by their initial and ongoing compliance with applicable cybersecurity practices, as well as their integration of corresponding policies and plans into their overall business operations. Once rule-making has concluded and CMMC 2.0 has been implemented, all organizations providing products or services to the United States Department of Defense (DoD) must comply with the requirements of their applicable CMMC Level. This course provides a complete review of the key elements of this important program. Lesson 1: Managing Risk within the Defense Supply Chain Topic A: Identify Threats to the Defense Supply Chain Topic B: Identify Regulatory Responses against Threats Lesson 2: Handling Sensitive Information Topic A: Identify Sensitive Information Topic B: Manage the Sensitive Information Lesson 3: Ensuring Compliance through CMMC Topic A: Describe the CMMC Model Architecture Topic B: Define the CMMC Program and Its Ecosystem Topic C: Define Self-Assessments Lesson 4: Performing CCP Responsibilities Topic A: Identify Responsibilities of the CCP Topic B: Demonstrate Appropriate Ethics and Behavior Lesson 5: Scoping Certification and Assessment Boundaries Topic A: Use the CMMC Assessment Scope Documentation Topic B: Get Oriented to the OSC Environment Topic C: Determine How Sensitive Information Moves Topic D: Identify Systems in Scope Topic E: Limit Scope Lesson 6: Preparing the OSC Topic A: Foster a Mature Cybersecurity Culture Topic B: Evaluate Readiness Lesson 7: Determining and Assessing Evidence Topic A: Determine Evidence Topic B: Assess the Practices Using the CMMC Assessment Guides Lesson 8: Implementing and Evaluating Level 1 Topic A: Identify CMMC Level 1 Domains and Practices Topic B: Perform a CMMC Level 1 Gap Analysis Topic C: Assess CMMC Level 1 Practices Lesson 9: Identifying Level 2 Practices Topic A: Identify CMMC Level 2 Practices Lesson 10: Working through an Assessment Topic A: Identify Assessment Roles and Responsibilities Topic B: Plan and Prepare the Assessment Topic C: Conduct the Assessment Topic D: Report the Assessment Results Topic E: Conduct the CMMC POA&M Close-Out Assessment

Bad news - people don't buy your product. Better news - they don't buy anyone else's product either. Best news - they do buy what a product gives them, whether it be removing 'pain' or giving 'pleasure'. So what a challenge it is that every single person buys your product for a slightly different reason! What's the secret to selling in that sort of sales environment? This programme provides a great roadmap. This course will help participants: Build rapport with authenticity Use open questions, listening and summary to properly understand the prospect Use 'impact' questions to 'stack the pain' of remaining with the status quo Convert features into personalised benefits that reflect stated needs Handle objections with calm confidence Identify buying signals Close effectively Convey credible urgency centred on the prospect's - not the salesperson's - interests 1 What makes a customer buy any product? Moving towards 'pleasure' Moving away from 'pain' Robert Cialdini's Psychology of Influence - buying motives Understanding what your product does for customers Why there is never a 'one size fits all' approach What are the real 'unique selling points' and why the salesperson is the real 'USP' At what point does the customer emotionally buy your product? 2 Getting past gatekeepers What gatekeepers' motivations are How to make them your friend rather than your enemy How to make your call harder to block than to put through How to control the gatekeeper with questions, not answers Using Cialdini's 'reciprocity' law to get put through more often Practical exercise in which the trainer poses as gatekeeper 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why How to 'stack the pain' of the status quo with 'impact questions' Practical 'pain stacking' exercise in pairs What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing Practical funnelling exercise in pairs The power of summary 4 How to create tailored benefits and not 'dive into solution' What is 'diving into solution'? Examples and analogies Why it is to be avoided Practical exercise in pairs - how it feels to have solutions offered up too early How to avoid 'feature-dumping' What is 'value selling'? How to create tailored benefits How to convert product features into benefits How to deal with the prospect's competitor allegiance 5 Handling objections and testing the water How to overcome the price objection by selling value Common objections the participants encounter and answers that work The objections salespeople carry in their own heads The 'A-C-E' objection-handling model How to uncover objections When - and when not - to trial close 6 Closing skills Why salespeople often close too early How to identify buying signals How to use urgency with skill and effectiveness Four killer closing techniques that work How to avoid buying the product back by careless post-sale talk How to ask for referrals for your product How to 'farm' the account for future opportunities 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace

By popular demand, we are merging our two innovative conferences into a single Pyramid FUNctional Conference, Beyond the Basics for 2023! Gain all the latest information on BOTH communication and behaviour-related content. This year’s two-day conference, led by the co-developers of PECS® (Picture Exchange Communication System®) Andy Bondy, PhD and Lori Frost, MS, CCC-SLP will be held virtually on October 16th and 17th, 2023. Day one will focus on the Pyramid Approach to expanding and refining communication skills. Lori Frost will kick off the conference with a presentation on ethical collaboration. Next, an entire talk is dedicated to teaching commenting skills. Critics sometimes falsely claim that Pyramid focuses only on requesting skills – so, here’s your chance to learn about how to expand communication skills to incorporate creative and meaningful commenting opportunities. The first day of the conference will conclude with the debut of a new talk that focuses on implementing strategies to expand communication skills for learners who have some speech. Day two of the conference will focus on a variety of topics related to the conditions under which behavior occurs. The conference will begin with a look at implementation of the Pyramid Approach to Education® around the globe. Participants will leave with fresh ideas to incorporate small programmatic changes that make big differences in creating effective educational environments. Next, our team will explore how prompts are used in everyday life with all new information related to assessment of prompt types for specific learners within carefully designed lessons. The conference will conclude with a full presentation on error correction with Dr. Andy Bondy providing new insights on the topic. Register for one or both days of the conference and learn why Pyramid continues to be the recognised leader in educational and communication innovations! WHAT YOU WILL LEARN: Refine approaches to collaboration with all team members Create lessons related to increasing communication skills, specifically related to speech and commenting skills Expand the repertoire for teaching effective lessons by learning about new prompting and error correction strategies DAY 1: COMMUNICATION CONFERENCE DETAILS: DAY 1 Date: Monday, October 16, 2023 Agenda: 4:00pm- 9:00pm Check-in Time: 3:45pm- 4:00pm CEUs: 4.5 BACB Learning CEUs (Anticipated); 4.5 IBA CEUs (Anticipated); Cost: £65 for Day 1 only/ £120 for both Day 1 & Day 2 Tuition Includes: Detailed handout with space for note taking, Certificate of Attendance, CEUs offered (see above for details) DAY 2: BEHAVIOUR: UNDER WHAT CONDITIONS CONFERENCE DETAILS: DAY 2 Date: Tuesday, October 17, 2023 Agenda: 4:00pm- 9:00pm Check-in Time: 3:45pm- 4:00pm CEUs: 4.5 BACB Learning CEUs (Anticipated); 4.5 IBA CEUs (Anticipated); Cost: £65 for Day 2 only/ £120 for both Day 1 & Day 2 Tuition Includes: Detailed handout with space for note taking, Certificate of Attendance, CEUs offered (see above for details) Pyramid Educational Consultants is an approved BACB ACE Provider for Learning (Type 2) Continuing Education Credits. The BACB does not warrant, endorse, sponsor, approve, or partner with the event, organisation, or instructor.