APM Project Management Qualification (PMQ): In-House Training The APM Project Management Qualification (PMQ) (IPMA Level D) is a knowledge-based qualification that allows candidates to demonstrate knowledge of all elements of project management. Candidates will be able to demonstrate an understanding of how these elements interact and how their project fits into their strategic and commercial environment. The course will cover the 67 assessment criteria defined by APM and prepare you to sit the examination on the fifth and final day. In addition to the instructor-led sessions, you should also expect to complete some self-directed study in the evenings. The APM Project Management Qualification (PMQ) examination is a three-hour paper where candidates must answer 10 out of 16 questions that can cover all 67 assessment criteria topics. What you will Learn You'll learn how to: Provide organizations with a proven project management methodology that will allow individuals to plan, organize, and control the successful implementation of projects Achieve the APM Project Management Qualification (PMQ), the UK's leading project management qualification Provide practical skills and techniques to help further your career in project management Getting Started Introductions Course structure Course goals and objectives Overview of the APM Project Management Qualification (PMQ) examination Structure of Organizations and Projects Organization structures Project sponsorship Organization roles Project Office Governance Legislation Project Lifecycle Project Lifecycles Handover and closure Project reviews Situational Context of Projects Project Management Programme Management Portfolio Management The Project Environment Communication Communication Conflict Management Negotiation Leadership and Teamwork Leadership Teamwork Planning for Success Business Case Investment Appraisal Success and Benefits Management Information Management and Reporting Project Management Plan Estimating Earned Value Management Stakeholder Management Scope Management Scope Management Requirements Management Change Control Configuration Management Schedule and Resource Management Schedule Management Resource Management Budgeting and Cost Management Procurement Procurement Contracts Provider Selection and Management Risk Management and Issue Management Risk Management Issue Management Quality Management and Examination Preparation Quality Management Preparation and Examination Preparation and examination briefing APM Project Management Qualification (PMQ) examination
Overview The retailing industry is one of the vast and growing industries in the business with a lot of new companies coming into existence creating a competitive environment for existing and new organisations. A lack of skills in Retail Management can have a very serious effect on the overall growth of the organisation. This course will help to gain the necessary skills to succeed in the industry. This course will be very beneficial for retail managers who want to have the knowledge and help companies make a profit. It will help the company to train their managers with the latest techniques so that they can contribute to the growth.
Overview By the end of the course, delegates will have: Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour
Overview By the end of the course, delegates will have: Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour
Complete Ruby programming training course description This course starts with a quick-start session and then explains the language in detail from the bottom up. Hands on sessions follow all the major sessions to reinforce the theory. What will you learn Read Ruby programs. Write Ruby programs. Debug Ruby programs. Complete Ruby programming training course details Who will benefit: Anyone wishing to program in Ruby. Prerequisites: Software development fundamentals Duration 3 days Complete Ruby programming training course contents Introduction A tour of Ruby, Try Ruby, A suduko solver in Ruby. The Structure and execution of Ruby Lexical structure, Syntactic structure, Files structure, Program encoding, Program execution. Datatypes and objects Numbers, text, Arrays, Hashes, Ranges, Symbols, True, false, and nil, Objects. Expressions and operators Literals and keyword literals, Variable references, Constant references, Method invocations, Assignments, Operators. Statements and control structures Conditionals, loops, Iterators and enumerable objects, Blocks, Altering flow control, Exceptions and exception handling, BEGIN and END, Threads, fibres and continuations. Methods, Procs, Lambdas and closures Defining simple methods, Method names, Methods and parentheses, Method arguments, Procs and lambdas, Closures, Method objects, Functional programming. Classes and modules Defining a simple class, Method visibility: public, protected, privates, Subclassing and inheritance, Object creation and initialization, Modules, Loading and requiring modules, Singleton methods and Eigenclass, Method lookup, Constant lookup. Reflection and metaprogramming Types, classes and modules, Evaluating strings and blocks, Variables and constants, Methods, Hooks, Tracing, ObjectSpace and GV, Custom control structures, Missing methods and missing constants, Dynamically creating methods, Alias chaining. The Ruby platform Strings, Regular expressions, Numbers and Math, Dates and times, Collections, Files and directories, Input/output, Networking, Threads and concurrency. The Ruby environment Invoking the Ruby interpreter, The Top-level environment, Practical extraction and reporting shortcuts, Calling the OS, Security.
The CIEH Foundation Certificate in Occupational Health and Safety supports businesses in their legal obligations to ensure employees are protected from harm. This course is ideal for those who want to develop their knowledge of health and safety issues in the workplace and of the regulations for maintaining a healthy and safe working environment. This course will focus on common hazards and how to control them. It will help you work more safely and be more aware of how your own actions can affect the health and safety of others.
QA Level 2 Award In Principles Of COSHH (RQF) Face to Face: Half-day course Virtual Classroom: Spread over 2 sessions of 2½ hr duration COSHH: Control of Substances Hazardous to Health Regulations 2002 Hazardous substances are everywhere, and COSHH assessments have to be undertaken in all businesses Run in an engaging and interactive way - see the video below Course Contents: Legal requirements relating to hazardous substances in the workplace Employer duties Employee duties Consequences of non-compliance Communicating safety information The different forms that hazardous substances can take Effects that may arise after exposure to hazardous substances The different routes that hazardous substances can enter the body How risk assessments reduce accidents and ill health at work The five step process of risk assessment The control hierarchy in relation to the safe use, handling, transporting, storage and disposal of substances hazardous to health Information to refer to when identifying and using hazardous substances Procedures for dealing with an incident involving hazardous substances Benefits of this course: COSHH stands for the 'Control of Substances Hazardous to Health' and falls under the Control of Substances Hazardous to Health Regulations 2002 This half day course is for all those who work, or wish to work, in a workplace that works with hazardous substances, such as in healthcare, in the manufacturing sector, cleaners, transport, utilities and even office environments Hazardous substances are everywhere, and COSHH assessments have to be undertaken in all businesses Candidates will learn about the legal requirements relating to hazardous substances, how risk assessments contribute to the safe use of hazardous substances, as well as the precautions and procedures required to ensure that the risks associated with hazardous substances are properly controlled Accredited, Ofqual regulated qualification: This QA Level 2 Award in Principles of COSHH (RQF) Course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards.This means that you can be rest assured that your Principles of COSHH Certificate fulfills the legal requirements and is a very good way to make sure you and your employees are trained appropriately.The Ofqual Register number for this course is 603/0775/4
IS-IS training course description A hands on course on IS-IS link state routing protocol. The main focus of the course is the use of IS-IS in an IP only environment but can be tailored to concentrate on the use of IS-IS in CLNP networks. Hands on sessions use Cisco routers. What will you learn Configure and troubleshoot IS-IS. Explain how IS-IS works. Describe the use of Level 1 and Level 2. Design IS-IS networks. IS-IS training course details Who will benefit: Network administrators. Network operators. Prerequisites: TCP/IP Foundation for engineers Duration 2 days IS-IS training course contents Introduction The history of IS-IS, OSI background, terminology, addressing, how OSI networking works, ES-IS, ISIS, IS types, basic OSI configuration, other configuration parameters. Running IS-IS in an IP environment Integrated routing, Dual IS-IS, OSI only IS-IS, IP only IS-IS, packet formats and the use of CLNP, Basic configuration. How IS-IS works in detail Link state theory, tuneable parameters, IS-IS metrics, hellos, CSNP intervals, retransmissions, TLVs, Sub TLVs, Designated routers and pseudo nodes, authentication. Level 1 and level 2 in detail Router types, circuit types, Hot potato routing, route leaking, Area partitioning. Multiple addresses Redistribution and summarisation Tagging and filtering