2482 Energy courses

Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Enhance your knowledge in marginal field development and planning with EnergyEdge's course. Enroll now to gain valuable insights.

Enhance your skills in well intervention and productivity with EnergyEdge's course. Join our classroom training to stay ahead in the industry.

Mechanical Engineering: Mechanical Engineering Would you like to work in the field of mechanical engineering? Our mechanical engineering course will help you understand engineering mathematics, fundamental physics, and an introduction to mechanical engineering. This mechanical engineering course explains heat transport, thermodynamics, and materials science. This mechanical engineering course discusses aerodynamics and fluid mechanics. Moreover, the mechanical engineering course covers kinematics, structural analysis, machine design, and the mechanics of solids. Through the mechanical engineering course, you will comprehend dynamics, control systems, and capstone design projects. Additionally, the mechanical engineering course describes technology, sustainability, and renewable energy techniques. If you are interested in learning about experimental techniques, appropriate data analysis, professional growth, and engineering ethics, enrol our mechanical engineering course soon! Special Offers of this Mechanical Engineering: Mechanical Engineering Course: This Mechanical Engineering: Mechanical Engineering Course includes a FREE PDF Certificate. Lifetime access to this Mechanical Engineering: Mechanical Engineering Course Instant access to this Mechanical Engineering: Mechanical Engineering Course 24/7 Support Available to this Mechanical Engineering: Mechanical Engineering Course Mechanical Engineering: Mechanical Engineering Elevate your career with our in-depth Mechanical Engineering Course! This program covers essential engineering mathematics, fundamental physics, and an introduction to core mechanical engineering concepts. You will delve into heat transport, thermodynamics, and materials science. Advanced topics include aerodynamics, fluid mechanics, kinematics, structural analysis, and machine design. Our curriculum also includes the mechanics of solids, dynamics, control systems, and engaging capstone design projects. Additionally, you'll learn about cutting-edge technology, sustainability, and renewable energy techniques. Develop practical skills with hands-on experimental methods, accurate data analysis, and a strong emphasis on professional growth and engineering ethics. Enroll today to become a proficient and innovative mechanical engineer! Who is this course for? Mechanical Engineering: Mechanical Engineering Anyone interested in mechanical engineering should pursue the mechanical engineering course. Requirements Mechanical Engineering: Mechanical Engineering To enrol in this Mechanical Engineering: Mechanical Engineering Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Mechanical Engineering: Mechanical Engineering Course Be energetic and self-motivated to complete our Mechanical Engineering: Mechanical Engineering Course Basic computer Skill is required to complete our Mechanical Engineering: Mechanical Engineering Course If you want to enrol in our Mechanical Engineering: Mechanical Engineering Course, you must be at least 15 years old. Career path Mechanical Engineering: Mechanical Engineering Successful completion of the mechanical engineering course can lead to a variety of rewarding career options in mechanical engineering-related industries.

Managing the movement of goods across all sectors and distances for a range of customers from private individuals and sole traders through to large global organisations.

Discover your special powers, receive insights and deep healing together with an abundance of light codes taking your life to the next level!

Discover your special powers, receive insights and deep healing together with an abundance of light codes taking your life to the next level!

Discover your special powers, receive insights and deep healing together with an abundance of light codes taking your life to the next level!

Discover your special powers, receive insights and deep healing together with an abundance of light codes taking your life to the next level!

Stand out in a crowded job market with the 20-in-1 Electrical: Electrician bundle—created for those who want to go beyond wiring and show full-spectrum job readiness. From site protocols to compliance and technical reporting, this training package offers serious value for serious professionals. If you’re aiming for more than just entry-level roles, this is your shortcut to being noticed. Description Being an electrician today means more than just knowing your circuits. Hiring managers, contractors, and facilities teams want professionals who can work safely, communicate clearly, and support regulatory and purchasing operations. This bundle was built to reflect that full picture. With content spanning electrical engineering fundamentals, renewable systems, negotiation, and incident reporting, the bundle supports roles across construction, repair, safety, and energy installation. It’s designed to give you the well-rounded skill set employers now prioritise—without breaking the bank. You get 20 certificates. You save hundreds. You prove your worth. But only if you act before the offer disappears. FAQ What job titles would this bundle support? Electrician, electrical technician, facilities maintenance worker, fire safety assistant, and repair contractor. Do I need to be working in the industry to take this? Not at all. It’s ideal for career changers, trainees, and upskillers alike. Does the bundle include compliance-related courses? Yes. Compliance, safety, PUWER, and RIDDOR are all part of the package. Will I get proof of qualification? Yes. Each course includes certification for your CV or job applications. Is this training recognised by employers? The certifications are widely accepted in the trade and admin-adjacent sectors. Is this a one-time offer? Yes. Once the promotion closes, the bundle will no longer be available at this rate.