3241 Employment courses delivered Online

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction 00:01:00 Purpose of the Course 00:03:00 the Fundamentals of a Project Charter What is a Project Charter 00:06:00 What is the Purpose of a Project Charter 00:06:00 The Importance of a Project Charter 00:05:00 Project Charter Template Breakdown 00:02:00 Scenario 00:03:00 Project Name 00:03:00 Problem Statement 00:03:00 Business Case 00:04:00 Goal Statement 00:03:00 Scope 00:03:00 Roles 00:04:00 Timeline 00:03:00 Close Out Review of key learnings 00:03:00 Hints and Tips 00:05:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction 00:02:00 Lifetime Customer value Lifetime Customer Value - Key concepts 00:09:00 Lifetime Customer Value - Excel model 00:11:00 Variations and Sensitivity Analysis Sensitivity Analysis in Excel 00:07:00 Variations in finding customer value 00:07:00 Monte Carlo Simulation Monte Carlo Simulation - Introduction 00:05:00 Monte Carlo Simulation - Example 00:05:00 Problem Statement 00:01:00 Monte Carlo Simulation in Excel: Part 1 00:10:00 Monte Carlo Simulation in Excel: Part 2 00:11:00 Monte Carlo Simulation in Excel: Part 3 00:09:00 Assessment Assessment - Customer Value and Promotion Strategy 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction 00:01:00 Traditional SEO vs Image SEO 00:04:00 Using KW Planner 00:06:00 Name and ALT SEO 00:04:00 Adding ALT Tags to Images 00:01:00 Captions for Conversion Optimization 00:05:00 Image File Size Optimization 00:11:00 JPG vs PNG 00:01:00 GIF Images 00:02:00 What is EXIF Data and How to Remove It 00:08:00 Create a Sitemap for Images 00:04:00 Google Image Off-Page SEO 00:06:00 The Goal of Image SEO 00:04:00 WP Fastest Cache Settings 00:05:00 WordPress Cache Speed Test 00:01:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

CPD & CiQ Accredited | 17-in-1 Diploma Bundle | Free PDF & Transcript Certificate Included | Expert Support

Are you being mistreated at work? Are you a woman who's paid a lower salary than men for doing the same role? This Strategies for Women at Work to Earn More course will teach you the skill of negotiation to bridge the wage gap and introduce you to the strategies for earning more at work. In this short course, you will learn how to negotiate better in order to address your concern to your boss. You will also learn about standard fair wage laws in America. This course will give you a clear idea about your rights to receive equal wages and will teach you the art of winning a negotiation right from the very beginning. You will also get tips on how to close the gap further.This course will particularly benefit human resource personnel who want a better understanding of wage gaps and unequal pay. If you're a working woman who wants to bring about positive change in the workplace and inspire others to do the same, this course is for you. What you'll learn Broaden your understanding of the wage gap and the underlying reasons behind the gap Equip yourself with tips and tricks that will impact your earning in a positive way Familiarise with American fair wage laws Learn the skill of winning every wage negotiation and start earning what you deserve Get valuable course material, video lessons and assignments for better learning Obtain a certificate of achievement upon completion Get lifetime course access Access this course from any device with an internet connection Requirements You can be at any point in your career, and even still in college to benefit from this course. Who this course is for: Women in the workplace at any point in their career. In addition, Human Resources professionals who want to better understand the wage gap. This will benefit any woman in the workplace, but be aware, we discuss briefly United States Laws. If you are joining from another company, check out employment law that applies to gender in your country. What's the Big Deal About the Wage Gap? Why every woman at work or as an entrepreneur needs this course FREE 00:03:00 United States Laws About Fair Wages- Know Your Rights 00:03:00 Women Don't Ask: Some Key Differences Between Men and Women at Work 00:04:00 Why do women sit back and wait for fair compensation, while men ask frequently? 00:06:00 Negotiation Tactics for Woman Negotiation for Women and the Perils of Acting Like a Man 00:05:00 Negotiation Tactics for Women-Walking the Fine Line to Success 00:04:00 How To Win During The Initial Salary Negotiation 00:04:00 How to Further Close the Gap- Winning with Choices 00:03:00 Your Reading List and the Important Researchers Who Help Us Understand the Issue 00:02:00

Food Hygiene Level 2 Overview The fundamental guidelines and legal obligations that each individual working in the catering or hospitality industry should be aware of are covered in this Food Hygiene Level 2 Course. Food contamination and the transmission of pathogens in the workplace can be avoided by following the best standards for food hygiene, which are mandated by law for anybody handling food in a professional setting. These include maintaining proper food storage, controlling ingredient temperature, and taking care of your cleanliness. This basic training course, intended for managers or supervisors such as restaurateurs, hoteliers, and kitchen cooks, includes video content, interactive demos, and professional industry material. After completing the course, you'll be ready to apply your newly acquired knowledge and maintain a high quality of health in your place of employment. Why You Should Choose Food Hygiene Level 2 Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Food Hygiene Level 2 is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Food Hygiene Level 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Food Hygiene Level 2 Module 01: Introduction to Food Safety and the Law Introduction to Food Safety and the Law 00:26:00 Module 02: Bacteria and Microbiological Hazards Bacteria and Microbiological Hazards 00:28:00 Module 03: Physical, Chemical and Allergenic Hazards Physical, Chemical and Allergenic Hazards 00:22:00 Module 04: Food Poisoning and Control Measures Food Poisoning and Control Measures 00:23:00 Module 05: Food Spoilage and Food Storage Food Spoilage and Food Storage 00:32:00 Module 06: Personal Hygiene Personal Hygiene 00:24:00 Module 07: HACCP and Food Premises HACCP and Food Premises 00:27:00 Module 08: Cleaning Cleaning 00:20:00

24-Hour Flash Sale! Prices Reduced Like Never Before!! Don't fall for Level 2 or 3 courses with hidden fees, Get the Level 7 Veterinary Nursing course with CPD and QLS Endorsed Certificate absolutely Free! With over 80% of veterinary nursing students gaining employment after they complete their studies, Veterinary Nursing is one of the most employable types of degree in the UK. Studying withthe Academy for Health and Fitness will put you ahead of the rest. Take your love of animals and a desire to care for animals, and choose this Veterinary Nursing QLS Level 7 Advanced Diploma to provide you with the necessary skills and knowledge to work in the veterinary and animal care industry. Dive deep into the essentials of veterinary nursing, offering an Advanced Diploma at QLS Level 7, complemented by 10 additional CPDQS Accredited Premium Courses. It covers a broad spectrum, including Animal Psychology, Animal Science, Pet First Aid, and Dog Parasite Care, ensuring a well-rounded education. From practical skills in Dog Walking & Pet Sitting, Dog Grooming Basics, to the nuances of Wildlife Rescue, Canine Communication, Equine Psychology, and Personal Hygiene, learners will emerge with a holistic view of animal care. With a single payment, you will gain access to the Veterinary Nursing course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Veterinary Nursing Bundle Package includes: Course 01: Advanced Diploma in Veterinary Nursing at QLS Level 7 10 Additional CPDQS Accredited Premium Courses - Course 01: Animal Psychology Course 02: Animal Science Course 03: Pet First Aid Course 04: Dog Parasite Care Course 05: Dog Walking & Pet Sitting Course 06: Basics of Dog Grooming Course 07: Wildlife Rescue and Rehabilitation = Course 08: Canine Communication Course 09: Equine Psychology Course 10: Personal Hygiene Don't miss your chance! Envision your future intertwined with the well-being of animals, offering not just skills and knowledge but a gateway to making a meaningful impact. Step onto this fulfilling path and join a community dedicated to excellence in veterinary nursing. Enrol now on this Veterinary Nursing course and take the first step towards a fulfilling career! Learning Outcome of this Bundle: Gain knowledge of different body parts of animals & their functions for veterinary Nursing Describe the urinary system and reproductive system, nervous system, senses and endocrine system for Veterinary Nursing Understanding of nutrition & metabolism Gain knowledge of various animals like dog, cat, and rabbit psychology for veterinary Nursing Understand the principles of animal science & veterinary Nursing Gain knowledge of veterinary Nursing, pet first aid & how to handle pets Why Prefer this Course? Get a free QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Curriculum Breakdown Course 01: Advanced Diploma in Veterinary Nursing Module 01: The Development of Veterinary Medicine Module 02: Naming And Classifying Animals Module 03: The Cell Module 04: Tissues Module 05: Connective Tissue Module 06: Muscle Tissue and Nervous Tissue Module 07: Tissue Healing And Repair Module 08: The Skin Module 09: Bone Module 10 : The Skeleton Module 11: Describing Disease Occurrence Module 12: Cardiovascular System Module 13: Respiratory System and Lymphatic System Module 14: The Gut and Digestion Module 15: Urinary System and Reproductive System Module 16: Nervous System, Senses and Endocrine System Module 17: Nutrients Module 18: Metabolism Course 02: Animal Psychology Module 01: Introduction to Animal Psychology Module 02: The Evolution of Pets Module 03: Exercise Lesson 1 Module 04: Dealing with Dogs Module 05: Behaviour in Dogs Module 07: Psychology of Dogs Module 08: Aggression in Dogs Module 09: Exercise Lesson 2 Module 10: Dealing with Cats Module 11: Behaviour in Cats Module 12: Aggression and Cats Module 13: Psychology of Cats Module 14: Exercise Lesson 3 Module 15: About Rabbits Module 16: Behaviour of Rabbits Module 17: Exercise Lesson 4 Module 18: Final Test Preparation Course 03: Animal Science Module 01: Principles of Animal Science Module 02: Animal Anatomy and Physiology Module 03: Cell Biology Module 04: Biochemistry Module 05: Animal Microbiology Module 06: Genetics and Evolution Module 07: Animal Nutrition Module 08: Animal Disease and Medicine Module 09: Animal Behavioural Ecology Module 10: Pet Care Module 11: Wildlife Management Module 12: Animal Welfare =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £139) CPD 270 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring vet nurses Animal caregivers Pet sitters Dog walkers Wildlife rehabilitators Equine enthusiasts Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Veterinary Nurse - £18,000 to £26,000 Animal Caregiver - £16,000 to £22,000 Pet Sitter/Dog Walker - £15,000 to £20,000 Wildlife Rehabilitator - £18,000 to £25,000 Dog Groomer - £17,000 to £25,000 Equine Care Specialist - £18,000 to £24,000 Certificates Advanced Diploma in Veterinary Nursing at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Biggest Deal Price is Active Now! Previous Price: £4565 GBP & Offered Price: £129 GBP!! ** Save Now: £4426 GBP! Offer Ends Soon, Hurry Up!!!! ** Get Free 1 QLS Endorsed Certificate Course with 10 Additional CPD Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Career Coaching and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive course designed by professionals. This bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPD accredited certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This Bundle Package includes: Course 01: Career Coaching at QLS Level 5 10 Additional Premium CPD Accredited Courses - Course 01: Coaching & Mentoring Diploma Course 02: Online Life Coaching Diploma Course 03: Career Development and Passion Training Course 04: Resume Writing & Job Search Training Course 05: Inspirational Leadership Skills Course 06: Goal Setting, Motivation, and Resilience for Life Course 07: Productivity Development Course 08: Confidence Building & Assertiveness Course 09: Communicate and Work with People from Other Culture Course Course 10: The 11 Essential Career Soft Skills Success becomes a lot simpler with this bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium online bundle course, named Career Coaching, supports your professional growth with Quality Licence Scheme endorsement, as well as CPD accreditation. You'll be able to practice on your own time and at your own speed while still gaining an endorsed certificate. You'll get an unrivalled learning experience, as well as a free student ID card, which is included in the course price. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. With this high-quality package, all students have access to dedicated tutor support and 24/7 customer service. Throughout the extensive syllabus of this package, you'll find the required assistance and also the answers to all of your questions. The course materials are designed by experts and you can access these easily from any of your smartphones, laptops, PCs, tablets etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer This Bundle Course? Upon successful completion of the bundle, you will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPD to expand your knowledge. Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Our learning materials have an engaging voiceover and visual elements for your convenience. For a period of 12 months, you will have 24/7 access to all course material. Complete the bundle, at your own pace. Each of our students gets full 24/7 tutor support After completing our bundle, you will receive efficient assessments and immediate results. Course Curriculum: The course has the following curriculum: ***Career Coaching*** Module 01: Introduction to Career Coaching Module 02: The Career Seeker Module 03: Ethical Aspects of Coaching and Mentoring Module 04: Coaching and Mentoring Models Module 05: Motivating Your Clients Module 06: The Coach/Client Relationship Module 07: Effective Communication Skills Module 08: Personal Skills Module 09: Management Skills Module 10: Functional Skills Module 11: Essential UK Employment Law How is the Bundle Assessment Process? We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills with a Certification of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with completely free of charge in this package. For Additional the Quality Licence Scheme Endorsed Certificate you have to pay the price based on the Level of these Courses: Level 1 - £79 Level 2 - £99 Level 3 - £119 Level 4 - £129 Level 5 - £139 Level 6 - £150 Level 7 - £159 Certification Accredited by CPD Upon finishing the course, you will receive an accredited certification that is recognised all over the UK and also internationally. The pricing schemes are - 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Bundle Right for You? The training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! This package is also ideal for those who want to learn more about this subject in-depth and stay up to date with the latest details. From the comfort of your own home, study the bundle course and expand your professional skillset! Requirements The Career Coaching Bundle has no formal entry criteria, and everyone is welcome to enrol! Anyone with a desire to learn is welcome to this course without hesitation. All students must be over the age of 16 and have a passion for learning and literacy. You can learn online using any internet-connected device, such as a computer, tablet, or smartphone. You can study whenever it's convenient for you and finish the bundle package at your own speed. Career path The bundle course aims to help you get the job or even the long-awaited promotion of your dreams. With the support and guidance of our package, you will learn the skills and knowledge that are important to your career. Certificates Career Coaching Diploma Training - CPD Certified Hard copy certificate - Included CPD Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.

Disability Awareness Training - Online Course This Disability Awareness online course aims to help learners understand the importance of disability awareness. It describes relevant UK laws and explains important elements of an inclusive workplace. Learners will find out about different types of disabilities, and they will learn about the need to make adjustments for disabled people. All workplaces should have an equal opportunities policy so that people with disabilities are given the same chances as anyone else. To this end, managers need to know how to be inclusive so they comply with equality and diversity laws. What is a disability awareness course? A disability awareness course is a training program designed to educate individuals on the various types of disabilities, the challenges faced by people with disabilities, and the importance of inclusivity and accessibility. The course aims to increase understanding and sensitivity towards people with disabilities and to promote a more inclusive and diverse society. Topics covered in the course may include disability etiquette, laws and policies related to disability, and ways to promote accessibility and inclusion in the workplace, community, and beyond. The ultimate goal of a disability awareness course is to create a more informed, accepting, and supportive society for individuals with disabilities. What are the learning outcomes for Disability Awareness course? After completing the course you will be able to describe: The prevalence of disability and the importance of disability awareness. UK laws that relate to disability. The essential characteristics of an inclusive workplace. Appropriate and respectful language relating to disability. A range of actions that will make communications accessible. Introduction to Disability Awareness The first topic explores common myths about disability. It explores different models of disability and outlines the impact of microaggressions and unconscious bias. Disability Statistics The second topic provides facts and figures about disability and attitudes to disability in the UK. Disability and UK laws The third topic outlines the Equality Act and what this means for disabled people and for organisations. It also describes other laws and policies that are relevant to disability including the Human Rights Act, the UN Convention on Disability Rights and the Public Sector Equality Duty. Being an inclusive company Topic 4 explores reasons why an organisation should be inclusive when it comes to disability. It describes the disability employment gap and identifies some sound business reasons for inclusion. It also identifies actions that an organisation can take to be more inclusive in staff selection, interviewing and induction. Language The fifth topic outlines the importance of language about disability. It identifies ways that language can be harmful, even when well-intentioned. The topic also provides general guidelines for respectful language, and advice about specific disabilities. Accessibility The final topic explains why it is important to make your products and services easy to use by everyone. It identifies actions that make your services easier to use and then shows how you can improve emails, presentations and documents.

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction WHY Customer Service Is CRITICAL To Your Business! 00:05:00 Good Isn't Good Enough! 00:03:00 We Are ALL in the “Helping Field” 00:10:00 Providing “Concierge” Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 “LEAP” Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 Bonus Lecture. Final Tips. 00:07:00 Obtain Your Certificate Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00