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Workplace Mediation

Sage 50 Payroll for Beginners Course Overview Mastering payroll is essential for any business operation, and Sage 50 Payroll is one of the UK’s most widely used systems for managing employee payments, tax, pensions, and more. This beginner-level course is designed to introduce you to the complete payroll process using Sage 50, from setting up company details to running year-end reports. Whether you’re looking to work in payroll, start a role in HR or finance, or simply want to enhance your accounting knowledge, this course provides step-by-step training to help you build a solid foundation. You’ll start by exploring payroll basics and navigating company and legislation settings. Then, you’ll dive into practical tasks such as adding employees, entering payments, generating reports, and handling submissions. You’ll also gain insights into essential year-end procedures and how to process final payments correctly, giving you confidence in real-world scenarios. No prior payroll experience is required, making this course ideal for aspiring payroll administrators or small business owners looking to manage staff payments in-house. With flexible online learning and practical modules, this course ensures that you can develop your Sage 50 skills at your own pace — ready to take on payroll duties with efficiency and accuracy. Extra Included: Free Accredited Certificate Included Lifetime Access Free Student ID Card Learning Outcome Understand the fundamentals of Sage 50 Payroll software Learn how to set up company and legislation settings correctly Gain the skills to add new and existing employees to the payroll system Process payrolls and update employee records efficiently Handle statutory payments and employee departures with confidence Master e-submissions and produce accurate reports and year-end summaries Who is this Sage 50 Payroll for Beginners Course for? This Sage 50 Payroll for Beginners course is ideal for aspiring payroll administrators and HR assistants who want to develop practical skills in managing payroll processes. It’s also perfectly suited for small business owners looking to handle their company’s payroll operations in-house. In addition, accountancy or finance students aiming to enhance their career prospects will benefit greatly from this course. Whether you're starting from scratch or looking to refresh your knowledge, this course provides the foundation you need to confidently use Sage 50 Payroll. Entry Requirements There are no formal prerequisites for this course. It is open to anyone interested in learning payroll using Sage 50, regardless of previous experience. A basic understanding of computer use is helpful, but not essential. All you need is a stable internet connection and a desire to learn! Accredited Certification After successfully completing the course, you can get a UK and internationally accepted certificate to share your achievement with potential employers or include it in your CV. For the PDF certificate, you’ll need to pay £9.99. You can get the hard copy for 15.99, which will reach your doorstep by post.

The Control of Substances Hazardous to Health (COSHH) Training Level 3 Course offers a comprehensive introduction to handling hazardous substances in the workplace, ensuring compliance with UK safety regulations. This instructor-guided course provides learners with an in-depth understanding of COSHH principles, including the safe management, risk assessment, and control of hazardous substances. It is designed to equip you with the critical knowledge and skills needed to excel in the field of health and safety management.

Introduction to Diabetes (2-Day Course) - Norfolk ICB OnlyThis course is for those from the Norfolk ICB only using the unique booking code. Applicants not using this code nor Identifying themselves as Norfolk ICB employees will not be able to attend.Course Description:These two days of comprehensive training are designed for nurses, nurse associates, pharmacists, paramedics, and other Allied Healthcare Professionals (AHPs), and experienced healthcare assistants (HCAs) who are new to or fairly new to the field of diabetes care. If you've recently started seeing patients with diabetes, or are planning to; this course is tailored to provide you with the fundamental knowledge and skills required to confidently care for individuals with diabetes. The primary focus is on adults with Type 2 diabetes, although key recommendations and signposting for patients with Type 1 diabetes will also be covered.Diabetes presents a significant healthcare challenge, costing the NHS £10 billion each year and impacting patients and their families. Primary care professionals play a pivotal role in managing the ever-increasing numbers of people diagnosed with Type 2 diabetes. Good diabetes care is crucial and aligns with national and local policies supported by robust NICE guidance.These interactive days of learning will incorporate various methods, including case studies, to help you progress from basic knowledge to a more confident and positive approach in reviewing and managing patients with diabetes. 2 Day Introduction to diabetes management in primary care (This is intended to provide an overview the programme may change slightly) DAY ONE 09.15 Coffee and registration 09.30 Introduction and course objectives 09.45 Setting the scene - screening, diagnosis, prediabetes, patho-physiology and symptoms, remission in Type 2 diabetes 10.45 Coffee 11.00 Type 1 Vs Type 2 Diabetes 11.20 Metabolic Syndrome and Diagnostic Criteria 11.45 Diabetes Prevention Programme 12.15 Managing Diabetes in Primary Care and Supporting Lifestyle 12.30 Lunch 13.30 Pharmacological Management of Type 2 Diabetes 14.30 Methods for Monitoring Glucose 14.45 Diabetic Emergencies (hypos, HHS and DKA) 15.15 Sick Day Rules 15.30 Action plan, evaluation, and resources 15.45 Close DAY TWO 09.15 Coffee and registration 09.30 Review progress since Day 1 09.45 Macrovascular Complications 10.15 Modifiable Risk Factors leading to CVD 11.00 Coffee 11.20 Cholesterol & Hypertension Management 12.00 Microvascular Complications 12.30 Lunch 13.30 Diabetes and Emotional Wellbeing 14.30 Case Studies 15.30 Q&A, Evaluations 15.45 CloseKey Learning Outcomes for Both Days:Upon completing this course, participants will be able to:1. Explain the physiology of diabetes and differentiate between Type 1 and Type 2 diabetes.2. Discuss methods for diagnosing diabetes and provide information to individuals newly diagnosed with Type 2 diabetes.3. Describe approaches that support achieving remission in Type 2 diabetes.4. Explain basic advice related to a healthy diet, various dietary approaches, and carbohydrate awareness.5. Discuss the modes of action of commonly used non-insulin medications.6. Identify major complications that may arise in individuals with long-standing diabetes and measures to limit or prevent them.7. Describe key advice for patients regarding the recognition and appropriate treatment of hypoglycaemia.8. Discuss DVLA guidance concerning driving and diabetes.9. Explain the risks of acute hyperglycaemia and provide advice to patients on self-managing illness periods.10. Provide examples of referral pathways to other services such as weight management, secondary care, podiatry, structured education, activity, and psychological services.11. Describe the process of routine foot review and factors influencing diabetic foot risk status.12. Discuss local recommendations for the appropriate use of blood glucose and ketone monitoring.13. Explain the key components and processes of an annual diabetes review and a self-management plan.Join us for this comprehensive 2-day course via Zoom and enhance your ability to provide effective diabetes care within primary care settings.

An accredited qualification to prepare supervisors and team leaders for a future management role. This programme gives Team Leaders & Managers the skills, disciplines and confidence to manage their team effectively and add a great deal more value to the organisation - where they have to apply their learning in order to achieve the highly coveted ILM qualification. In order for a business to obtain maximum results, it is important that employees are motivated and supported in their job roles. It is the responsibility of the team leader or supervisor to lead their team effectively and present feedback to management. This 3-day programme will guarantee to boost your performance as a team leader and help you make the transition from working in a team to leading a team. We use a combination of theory and practical to help you develop yourself, and a toolkit of resources to use in the workplace. This is an internationally accredited course which not only carries kudos but it ensures you apply the learning back into the workplace for an immediate impact. All of our ILM Programmes are provided in partnership with BCF Group Limited, which is the ILM Approved Centre we deliver under. Course Syllabus The syllabus of the ILM Level 2 Award in Leadership and Team Skills course is split into three main modules, covering the following: Module One Developing Yourself as a Team Leader Learning the various roles, functions and responsibilities of a team leader - depending on workplace Recognising limits of authority and accountability, and how these are defined Developing personal skills and abilities for effective team leading Using reflective learning skills to improve performance Identifying areas of strength and possible improvement Finding ways of obtaining feedback from others Receiving and responding positively to feedback Module Two Workplace Communications Learning stages in the communication process Consideration of the recipient's needs Spotting barriers to communication and how to overcome them Establishing a range of direct communication methods relevant to the team Collating a range of direct communication methods relevant to people outside own area of responsibility. This includes written, telephone, e-mail and face-to-face Recognising the aspects of face-to-face communication, including appearance, impact, body language Realising the importance of succinct and accurate records of one-to-one oral communication Reasons for maintaining records of one-to-one communication (e.g. potential disciplinary or legal issues) Module Three Managing Yourself Setting SMART objectives and using them to prioritise own actions Learning simple time management techniques Developing an awareness of own skills and abilities Giving yourself personal objectives in relation to team objectives Developing flexibility and responding to daily changing circumstances Diagnosing the causes and impacts of stress at work Identifying symptoms of stress in yourself Knowing the implications of stress for workplace and non-work activities/relationships Developing simple stress management techniques Available sources of support Action planning and review techniques Accreditation As with all ILM accredited programmes, participants will need to complete the post-programme activity in order to achieve their full ILM Level 2 Award in Team Leading. This element is designed to show to ILM that you are able to apply what you have learned in the workplace. Who Is It For? This programme is ideal for practising or aspiring team leaders, in any industry sector, who is looking to gain a solid foundation or develop their existing skills as a team leader. This internationally recognised course will give you a solid understanding of what is needed to be a successful team leader, how to delegate, motivate and how to implement these skills in to your work place. What Will I Learn? At the end of the course, successful candidates will: Have a good understanding of the team leader role Apply a range of effective communication skills to overcome barriers Know how to motivate, build confidence and gain the best from their teams Identify, build and encourage effective team behaviours Apply practical skills and knowledge to be transferred to the workplace Gain an internationally recognised qualification What Is Required? There are no formal entry requirements, but participants will normally be either practising or aspiring team leaders, with the opportunity to meet the assessment demands and have a background that will enable them to benefit from the programme. Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. For more information about running this course in-house at your premises, please contact us for more information.

Plumbing: Plumbing Course Online Plumbers are skilled professionals who install and maintain piping and water systems in residential and commercial buildings. Do you want to start a plumbing career or do you want to advance your plumbing skills? Then our Plumbing: Plumbing Course will help you to learn the fundamental skills and knowledge required to advance your career as a professional plumber. This Plumbing: Plumbing Course will provide you with a solid foundation to become a confident plumber and develop more advanced skills, whether you are self-taught and want to fill in the gaps for improved efficiency and productivity. Now is the time to enrol in this Plumbing: Plumbing Course, learn from the best in the field, and stand out from all other applicants and employees to develop your career in this Plumbing: Plumbing Course by demonstrating exceptional qualities! Courses you will GET: Course 01: Plumber Plumbing Training Course 02: First Aid at Work Course 03: Level 5 Health and Safety at Work [ Note: Free PDF certificate as soon as completing the Plumbing: Plumbing Course] lumbing: Plumbing Course Online Curriculum of Plumbing: Plumbing Course Module 01: Introduction to Plumbing Module 02: Plumbing Terminologies Module 03: Water supply Module 04: Materials/Equipment Assessment Method of Plumbing: Plumbing Course After completing Plumbing: Plumbing Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Plumbing: Plumbing Course After completing the Plumbing: Plumbing Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Plumbing: Plumbing Course Online This comprehensive Plumbing: Plumbing Course is ideal for anyone looking to advance their career or improve their job prospects in the plumbing industry. This Plumbing: Plumbing Course is perfect for those who want to excel at their jobs. Requirements Plumbing: Plumbing Course Online To enrol in this Plumbing: Plumbing Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Plumbing: Plumbing Course. Be energetic and self-motivated to complete our Plumbing: Plumbing Course. Basic computer Skill is required to complete our Plumbing: Plumbing Course. If you want to enrol in our Plumbing: Plumbing Course, you must be at least 15 years old. Career path Plumbing: Plumbing Course Online The Plumbing: Plumbing Course is designed to help you get your dream job or even the promotion you've always wanted. With the assistance and guidance of our Plumbing: Plumbing Course, you will learn the necessary skills and knowledge to excel in your professional life.

Overview Adults Support Worker: Adults Support Worker Course Online Do you want to learn about the psychology of the elderly? Do you want to learn more about their needs and goals and to understand them better? Is this your first step toward a professional career as a caregiver or a psychologist, or do you want to learn how to care for an elderly relative at home? Then this Adults Support Worker course is ideal for you if you want to start a career in adult psychotherapy and counselling. This informative Adults Support Worker: Adults Support Worker course is an excellent way to get started in the field of adult counselling. The Adults Support Worker course starts with basic Adults Support Worker knowledge and gradually shares expertise. It will provide you with a comprehensive understanding of Adults Support Worker, including key concepts, strategies for using it, and in-depth knowledge. Our Adults Support Worker: Adults Support Worker course will give you a competitive advantage in your career, allowing you to stand out from all other applicants and employees. So what are you waiting for? Enrol in this Adults Support Worker course today! Main Course: Adults Support Worker Free Courses with this Adults Support Worker: Course 01: Mental Health Support Worker Course 02: Level 5 Mental Health Care - MCA and DOLS [ Note: Free PDF certificate as soon as completing the Adults Support Worker: Adults Support Worker course] Description Adults Support Worker: Adults Support Worker Course Online This Adults Support Worker course consists of 06 modules. Course Curriculum of Adults Support Worker: Adults Support Worker Course Module 01: Introduction to Adults Support Worker Module 02: Introduction to Psychology of Older Age - Part I Module 03: Psychology of Older Age - Part II Module 04: Impact of Mental Health in the Old Age Module 05: Dealing with Life Module 06: Enhancing Health and Wellbeing Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Adults Support Worker: Adults Support Worker Course. Who is this course for? Adults Support Worker: Adults Support Worker Course Online Anyone who wants to learn about 'older age' psychology (gerontology). Anyone who is interested in various topics related to psychology. Requirements Adults Support Worker: Adults Support Worker Course Online To enrol in this Adults Support Worker: Adults Support Worker Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Adults Support Worker: Adults Support Worker Course. Be energetic and self-motivated to complete our Adults Support Worker: Adults Support Worker Course. Basic computer Skill is required to complete our Adults Support Worker: Adults Support Worker Course. If you want to enrol in our Adults Support Worker: Adults Support Worker Course, you must be at least 15 years old.

This Level 2 Certificate in Understanding the Care and Management of Diabetes course is designed for individuals seeking to improve their understanding of diabetes and employers looking to upskill their employees. Diabetes is a growing health problem around the world, but it can be prevented, delayed, or managed with simple lifestyle changes. This Level 2 Certificate in Understanding the Care and Management of Diabetes course provides an understanding of diabetes, as well as its treatment and management. Develop an understanding of the various types of diabetes and how they can occur, as well as knowledge of how diabetes is diagnosed and the initial care provided. This Level 2 Certificate in Understanding the Care and Management of Diabetes course also raises awareness of how lifestyle changes can delay the onset of type 2 diabetes and teaches candidates about ongoing care and treatment to control blood sugar levels. Why choose this Level 2 Certificate in Understanding the Care and Management of Diabetes course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the course. Learning Outcomes After completing this Level 2 Certificate in Understanding the Care and Management of Diabetes course, the learner will be able to: Gain a basic understanding of diabetes. Understand different types of diabetes and how they can occur. Develop awareness of how the onset of Type 2 diabetes can be delayed with lifestyle changes. Develop an understanding of diabetes diagnosis and initial care. Gain a solid understanding of ongoing care and treatment of diabetes to control blood sugar levels. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Level 2 Certificate in Understanding the Care and Management of Diabetes course. Who is this course for? This Level 2 Certificate in Understanding the Care and Management of Diabetes course is suitable for anyone currently working, or looking to work, in the healthcare sector who wishes to learn more about the different types of diabetes and demonstrate a willingness to care for people living with the condition. Requirements There are no particular requirements for this Level 2 Certificate in Understanding the Care and Management of Diabetes course because it doesn't call for any specialized training. To enroll in this course, students must fulfill the following requirements: Good Command over English language Be energetic and self-motivated Basic computer Skill You must be at least 15 years old

Course Overview This comprehensive Anti-Money Laundering (AML) Training Level 5 course offers a deep exploration of the UK’s anti-money laundering regulations and reporting requirements. Learners will gain a solid understanding of money laundering typologies, the legal framework surrounding the Proceeds of Crime Act 2002, and the roles and responsibilities of compliance professionals. Through structured learning, this course prepares individuals to effectively identify, assess, and report suspicious activity within financial and non-financial institutions. Ideal for professionals in banking, finance, legal, and corporate sectors, the course builds awareness of AML obligations and supports regulatory alignment. Upon completion, learners will possess the theoretical knowledge required to contribute to financial crime prevention, risk management, and organisational integrity. Course Description The Anti-Money Laundering (AML) Training Level 5 course is designed to equip learners with an in-depth understanding of regulatory requirements, reporting procedures, and due diligence obligations. The course examines key legislation such as the Proceeds of Crime Act 2002, and outlines the development of AML frameworks across sectors. Learners will study the responsibilities of the Money Laundering Reporting Officer (MLRO), the importance of record-keeping, and how to implement a risk-based approach in compliance programmes. Emphasis is placed on identifying suspicious transactions, maintaining regulatory standards, and fostering awareness throughout an organisation. Whether preparing for a role in compliance or enhancing existing knowledge, this course supports learners in aligning with UK regulatory expectations and strengthening their ability to safeguard businesses from financial crime. Course Modules: Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training (See full curriculum) Who is this course for? Individuals seeking to understand financial crime regulations and prevention measures. Professionals aiming to transition into compliance, audit, or financial regulation roles. Beginners with an interest in anti-money laundering, financial oversight, or legal studies. Employees responsible for ensuring compliance within financial or legal institutions. Career Path Anti-Money Laundering Officer Compliance Analyst Risk and Governance Associate Financial Crime Consultant Internal Auditor Regulatory Affairs Specialist Legal and Compliance Assistant

Sports Massage: Sports Massage Course Online Unlock the Power of Sports Massage: Sports Massage Course: Enrol Now! The Sports Massage: Sports Massage Course is a technical-level qualification that aims to develop the knowledge, understanding, and technical skills required for a career as a Sports Massage Therapist, whether employed or self-employed. Do you want to start a career in Sports Massage: Sports Massage Course or improve your skills in this sector? Then this Sports Massage: Sports Massage Course is for you. Learners will gain knowledge and understanding of the theory underlying the practice of sports massage treatments, anatomy and physiology for sports massage, health and fitness principles, and soft tissue dysfunction principles in this qualification. The Sports Massage: Sports Massage Course will also provide learners with the knowledge, skills, and techniques to plan, prepare for, and apply various sports massage methods to uninjured clients. Learners will also gain skills in evaluating massage strategies and processes to inform future practice. At the end of the Sports Massage: Sports Massage Course, students will learn how to perform sports massage independently. Finally, this course is a fantastic way to advance your career. So, what have you got to lose? Enroll in this Sports Massage: Sports Massage Course right away! Main Course: Level 3 Certificate In Sports Massage Therapy Free Courses included with Sports Massage: Sports Massage Course: Course 01: Sports First Aid Course 02: Diploma in Sports Nutrition Course 03: Sports Psychology for Coaches Course 04: Massage Therapy Course 05: Aromatherapy [ Note: Free PDF certificate as soon as completing Sports Massage: Sports Massage Course] Sports Massage: Sports Massage Course Online This Sports Massage: Sports Massage Course consists of 05 modules. Course Curriculum of Level 3 Certificate In Sports Massage Therapy Module 01: Anatomy and physiology for sports massage Module 02: Principles of health and fitness Module 03: Understand the principles of soft tissue dysfunction Module 04: Professional practice in sports massage Module 05: Sports massage treatments Assessment Method of Sports Massage: Sports Massage Course After completing Sports Massage: Sports Massage Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Sports Massage: Sports Massage Course After completing the Sports Massage: Sports Massage Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Sports Massage: Sports Massage Course Online Our fully loaded Sports Massage: Sports Massage Course offers vital teachings and industry insights to both beginners in the sector and current employees. Whether you want to get your first job as a sports massage therapist or advance to a higher level of therapy-related sector, this Sports Massage: Sports Massage Course will help you. Requirements Sports Massage: Sports Massage Course Online To enrol in this Sports Massage: Sports Massage Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Sports Massage: Sports Massage Course. Be energetic and self-motivated to complete our Sports Massage: Sports Massage Course. Basic computer Skill is required to complete our Sports Massage: Sports Massage Course. If you want to enrol in our Sports Massage: Sports Massage Course, you must be at least 15 years old. Career path Sports Massage: Sports Massage Course Online Candidates who successfully complete our Sports Massage: Sports Massage Course may open a wide range of career opportunities.