3517 Employees courses in Cardiff delivered On Demand

Rugby is not a gentle stroll through the park – it’s full of energy, power, and the occasional tumble. Whether you're managing a Sunday league side or overseeing a school tournament, knowing what to do when things go sideways on the pitch is vital. This CPD Certified Rugby First Aid course offers a structured guide to the common injuries, conditions, and emergency scenarios unique to the sport, giving you the confidence to respond when it matters most – all from the comfort of your own screen. With a clear, easy-to-follow format, this online course suits coaches, referees, parents, and volunteers alike. You’ll learn the essentials of dealing with sports-related injuries, identifying signs of distress, and responding swiftly and safely. Rugby doesn’t play favourites when it comes to accidents, so whether it’s a head knock, sprain, or a sudden collapse, you’ll be well-prepared to step in with calm and competence. All content is delivered online and designed with flexibility in mind – no scrum required. Learning Outcomes of the Rugby First Aid - CPD Certified Training: Understand what activities to perform at the scene of an accident or injury Learn how to assess the seriousness of an injury and move a casualty safely Be aware of how to stop excessive bleeding and protect head wounds Know how to administer CPR and construct a splint or sling for broken bones Discover how to prevent infections and keep the area clear for emergency service The course is developed after thorough research and expertise from seasoned professionals. Having prior learning is extremely helpful if you aim to enter the Health and Care sector as a beginner. Why choose CPD Certification Service Accredited (CPD QS) course? World's leading and largest independent CPD accreditation institution Pioneering CPD quality standards since 1996 Over 20 thousand registered CPD Providers and Courses With 25 years experience providing industry-leading CPD certification service and support Take a step towards reaching your true potential by enrolling in this Rugby First Aid - CPD Certified Training! Gain the skills, knowledge and understanding required to give care and manage life-threatening conditions, minor injuries and illness on the sports field with this Rugby First Aid course. Rugby is a hugely popular sport and pastime, but not without risks. It is estimated that 1 in 4 rugby players will be injured during an average season, with every player involved in around 20- 40 tackles per match. You can use this valuable training to ensure that you can take care of any athletes in need of support, regardless of whether they have sustained a major injury or minor graze. This Rugby First Aid tutorial offers thirteen useful online modules, each filled with important information that focuses on the most common rugby injuries encountered. You will be given an overview of the role and responsibilities that a rugby first aider must fulfil, along with the assessment capabilities they must master. From this point, you will be given a masterclass on how to treat common sports injuries and the specific wounds that a rugby player is most likely to suffer from. The full range of problems is covered in this comprehensive tuition, ranging from concussions to airway blockages and bone fractures to heat exhaustion. Keep sportspeople safe and enrol now. Please note that the Rugby First Aid course provides valuable and appropriate education for those wishing to provide medical assistance to athletes. However, it does not offer the required qualifications to immediately start a role as a first aider or perform medical procedures. Always check with professionals before performing any type of healthcare assistance. Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Rugby First Aid - CPD Certified training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Rugby First Aid - CPD Certified training. Certificates Certificate of completion Digital certificate - £9 Certificate of completion Hard copy certificate - £15 CPD Certification Service Accredited Certification Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

Soft skills are the intangible forces that drive successful communication, collaboration, and leadership. They are the undercurrents that can propel a team to excellence or hold it back from achieving its full potential. This course is designed to help participants understand and harness these skills to create a positive impact in their professional roles.

Overview In the heart of every dog lover lies the desire to ensure their furry friend leads a healthy and vibrant life. The 'Dog Health Care' course is meticulously crafted to guide you through the essentials of canine well-being. This course covers everything from the basics of cleanliness to the intricacies of a balanced diet. Furthermore, with the ever-evolving world of pet care, understanding the significance of regular check-ups and vaccinations becomes paramount. By delving into this course, you're not just learning; you're embracing a commitment to the health and happiness of your beloved pet. Transitioning to the dietary needs of dogs, it's crucial to recognise that not all foods are created equal. The course sheds light on the pivotal role of a well-balanced diet, ensuring your dog gets the right nutrients in the right amounts. Moreover, the curriculum touches upon the sensitive topic of neutering, providing a comprehensive view on its benefits and considerations. In a world teeming with information, finding reliable and actionable insights on dog health can be a challenge. This course stands as a beacon for all dog owners, ensuring they're equipped with the knowledge to make informed decisions for their pets. Learning Outcomes: After completion of our Dog Health Care course, learners will be able to: Understanding the essentials of maintaining dog hygiene and the importance of cleanliness. Recognising the significance of regular veterinary check-ups and their role in early detection of potential health issues. Gaining insights into the world of dog vaccinations and their role in preventing diseases. Developing an understanding of the dietary needs of dogs and the importance of a balanced diet. Learning about the specific food and nutrition requirements for different breeds and life stages of dogs. Understanding the benefits and considerations of neutering a dog. Equipping oneself with the knowledge to make informed decisions regarding the overall health and well-being of their dog. Why buy this Dog Health Care? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Dog Health Care there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Dog Health Care course is ideal for Dog owners seeking to enhance their knowledge on canine health and well-being. Aspiring veterinarians or vet technicians looking to broaden their understanding of dog health. Dog trainers aiming to provide holistic training, encompassing both physical and dietary needs. Pet shop owners or employees wishing to offer informed advice to customers. Anyone with a passion for dogs and a desire to ensure their optimal health. Prerequisites This Dog Health Care does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Dog Health Care was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Veterinary Nurse: Average salary range in the UK: £18,000 - £22,000 Annually Dog Trainer: Average salary range in the UK: £15,000 - £30,000 Annually Pet Nutritionist: Average salary range in the UK: £20,000 - £35,000 Annually Animal Welfare Officer: Average salary range in the UK: £20,000 - £27,000 Annually Pet Shop Manager: Average salary range in the UK: £18,000 - £25,000 Annually Dog Groomer: Average salary range in the UK: £15,000 - £25,000 Annually (Note: The salary ranges provided are average estimates and can vary based on experience, location, and other factors.) Course Curriculum Module 01: Keeping Your Dog Healthy and Clean Keeping Your Dog Healthy and Clean 00:08:00 Module 02: Importance of Regular Check-up Importance of Regular Check-up 00:10:00 Module 03: Dog Vaccination Dog Vaccination 00:12:00 Module 04: Food Habit and Healthy Diet Food Habit and Healthy Diet 00:10:00 Module 05: Food and Nutrition Requirements for Dogs Food and Nutrition Requirements for Dogs 00:13:00 Module 06: Neutering Your Dog Neutering Your Dog 00:07:00

Step into the realm of excellence with the 'Complete Customer Service and Communication Skills at QLS Level 3' course. Imagine a world where every interaction with your clientele is not just transactional, but transformational. Where every phone call, email, and face-to-face chat turns into an opportunity to leave a lasting impact. This course unravels the nuances of superior service, striking the perfect balance between understanding your customers and fostering loyalty. With a treasure trove of insights and strategies, prepare yourself to be the champion of every customer's heart, setting the gold standard in service delivery. Learning Outcomes Grasp the foundational principles of exceptional customer service. Attune your attitude for successful customer interactions. Recognise, address, and anticipate the ever-evolving needs of customers. Learn the art of retaining clients and encouraging repeat business. Master diverse service mediums: in-person, over the phone, and electronically. Why choose this Complete Customer Service and Communication Skills at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complete Customer Service and Communication Skills at QLS Level 3 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complete Customer Service and Communication Skills at QLS Level 3 course for? Aspiring customer service agents aiming for mastery. Business owners desiring to elevate their brand's service experience. Call centre employees seeking to enhance their communication techniques. Retail professionals aiming to boost in-store customer interactions. E-commerce specialists refining their electronic customer engagement tactics. Career path Customer Service Agent: £18,000 - £23,000 Customer Service Manager: £25,000 - £50,000 Call Centre Operator: £16,000 - £22,000 Retail Customer Service Associate: £17,000 - £21,000 E-commerce Support Specialist: £20,000 - £28,000 Client Relationship Manager: £28,000 - £55,000 Prerequisites This Complete Customer Service and Communication Skills at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complete Customer Service and Communication Skills at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Complete Customer Service and Communication Skills Module One: Who We Are and What We Do 00:17:00 Module Two: Establishing Your Attitude 00:12:00 Module Three: Identifying and Addressing Customer Needs 00:12:00 Module Four: Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six: Giving Customer Service over the Phone 00:12:00 Module Seven: Providing Electronic Customer Service 00:12:00 Module Eight: Recovering Difficult Customers 00:15:00 Module Nine: Understanding When to Escalate 00:14:00 Mock Exam Mock Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Final Exam Final Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Learn theoretical and practical skills in cybersecurity, ethical hacking, cyber management, and develop safe networking principles. We will cover crafting phishing mails, performing brute force attacks, conducting audits with Burp Suite, gather data with Maltego software, and safeguard systems and networks from phishing, malware, ransomware, and social engineering.

Level 5 QLS Endorsed Course | FREE 2 CPD Courses with PDF Certificates | CPD Certified | Lifetime Access | Tutor Support

Everyone wants to try brow lamination, which is a new popular treatment. Brow Lamination originated in Moscow and was brought to the UK. The treatment's goal is to achieve fuller, thicker, but still natural-looking brows. This treatment is ideal for clients who prefer the soft brow look but want their brows to appear well groomed, tidy, and fierce. The treatment will take up to 30 minutes to complete, with results lasting up to 2 months. This treatment works well with brow shaping and brow tinting, allowing you to offer a complete brow treatment to your clients. This Brow Lamination course will teach you how to effectively perform the popular brow lamination treatment on your clients. If you want to work as a makeup artist or makeup professional or learn more skills on brow lamination but aren't sure where to begin, this Brow Lamination course will provide you with a solid foundation to become a confident makeup artist or makeup professional and develop more advanced skills on brow lamination. Through this Brow Lamination course you will learn how to create perfectly styled brows. This Brow Lamination course will provide you with a competitive advantage in your career, allowing you to stand out from other applicants and employees. Our experts have designed this Brow Lamination course to help you learn fast and efficiently, at your own speed and convenience. Enrol now and start learning. Learning Outcomes After completing the Brow Lamination course, the learner will be able to - Gain a solid understanding of Brow Lamination Understand different products. Know how to maintain Hygiene, health and safety. Know how to do sterilisation. Understand professional ethics. Understand Anatomy and physiology. Know waxing and brow lamination steps. Know treatable non-medical conditions. Know how to do aftercare. ***Courses including with Brow Lamination Bundle Course*** Course 01: Level 2 Award In Provide Threading Course 02: Waxing and Hair Removal ***Benefits of Brow Lamination Course*** Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Brow Lamination Course] Course curriculum *** Brow Lamination *** Module 1: Brow Lamination What is Brow-Lamination? Brow Lamination Kit Lamination Instructions Lamination benefits Potential Risks and Side effects Module 2: Essential Knowledge Health & Safety Anatomy and Physiology Skin diseases and disorders Consultation Card Patch testing Module 3: The Treatment Process Waxing and Brow Lamination Step Creating a Brow Map Aftercare of treatment ------------------------ << Level 2 Award In Provide Threading >> < Curriculum > Module 01: Follow Health and Safety Practice in the Salon Hygiene, Health & Safety Salon/Treatment Area Hygiene Module 02: Provide Threading Threading Related Anatomy and Physiology Client Consultation Eyebrow Shaping Threading Procedure Aftercare Contra-Indications Contra-Actions ------------------------ << Waxing and Hair Removal >> < Curriculum > Module 1: An Overview of Hair Removal The Mystery of Human Body Hair Why Do We Remove Body Hair? Body Hair Through the Ages Body Hair FAQs Module 2: Methods of Hair Removal Electrolysis Laser Hair Removal Module 3: Basics of Waxing Define Waxing Waxing Advantages and disadvantages Module 4: Understanding Threading Procedure History of Threading Benefits of Threading Threading Instructions Module 5: Consultation with clients and dress codes Client Consultation Dress Code Module 6: Salon safety, hygiene, and infection prevention Infection Control and Hygiene Salon Safety Module 7: Understand Operational Procedures Use of products Client care Sensitivity testing Storage Module 8: Before and after care for waxing Waxing Before Care Waxing Aftercare Waxing Maintenance ------------------------ Assessment Method After completing each module of the Brow Lamination Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Brow Lamination course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Brow Lamination course is appropriate for anyone who want to work as a makeup artist or makeup professional. Requirements There are no specific requirements for this Brow Lamination course because it does not require any advanced knowledge or skills. Career path After completing this Brow Lamination course, you may able to pursue a variety of promising career opportunities, such as: Beauty therapist Makeup artist Makeup professional

Childcare and Nutrition Do you enjoy being around children, taking care of them, and working with them? Then this Childcare and Nutrition course is ideal for you. With our Childcare and Nutrition course, prepare for a rewarding career in the care sector, and build your professional skills online. It is a complete training course for individuals to learn skills and knowledge on becoming child care planners, childcare employees, and nannies. It is a profession that brings a smile to everyone's face, spreads happiness, and allows you to better understand the health and safety facts associated with working with babies. This Childcare and Nutrition course will provide a thorough understanding of children's behaviour and development and how you may play a role in assisting children to attain their full potential. Enrol in our Childcare and Nutrition course today and gain the experience, skills, and knowledge you need to advance your professional development. Why Choose Childcare and Nutrition Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Child Psychology developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing theChildcare and Nutrition. Childcare and Nutrition Learning Outcomes After completing the Childcare and Nutrition course, you will be able to: Describe Childcare and Nutrition. Describe the importance of child growth and development. Keep children healthy and safe. Describe the importance of personal hygiene for children. Describe Macronutrients and Micronutrients. Know nutritional requirements for children. Describe child nutritional problems and physical development. Describe the concept of special needs. Prevent child abuse and neglect. Describe nutrition education and activities. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Childcare and Nutritioncourse. Module 01: Childcare and Nutrition 19:03 1: Childcare and Nutrition 16:03 2: Childcare and Nutrition 03:00 Module 02: Children Growth and Development 20:43 3: Children Growth and Development 16:43 4: Children Growth and Development 04:00 Module 03: Health and Safety of Children 21:18 5: Health and Safety of Children 19:18 6: Health and Safety of Children 02:00 Module 04: Hygiene for Child Caring 19:35 7: Hygiene for Child Caring 16:35 8: Hygiene for Child Caring 03:00 Module 05: The Use of Macronutrients 10:50 9: The Use of Macronutrients 08:50 10: The Use of Macronutrients 02:00 Module 06: The Use of Micronutrients 17:33 11: The Use of Micronutrients 14:33 12: The Use of Micronutrients 03:00 Module 07: Nutritional Requirements of Child 24:35 13: Nutritional Requirements of Child 22:35 14: Nutritional Requirements of Child 02:00 Module 08: Child Nutritional Problem and Physical Development 24:34 15: Child Nutritional Problem and Physical Development 20:34 16: Child Nutritional Problem and Physical Development 04:00 Module 09: Caring for Special Needs Children 12:06 17: Caring for Special Needs Children 09:06 18: Caring for Special Needs Children 03:00 Module 10: Child Abuse and Neglect 18:57 19: Child Abuse and Neglect 16:57 20: Child Abuse and Neglect 02:00 Module 11: Nutrition Education and Activities 13:31 21: Nutrition Education and Activities 12:31 22: Nutrition Education and Activities 01:00 Who is this course for? Childcare and Nutrition Students Recent graduates Job Seekers Anyone interested in this topic People already working in this field want to improve their knowledge and skill. Requirements Childcare and Nutrition There are no specific requirements for this Childcare and Nutrition because it does not require any advanced knowledge or skills. Students who intend to enrol in this Childcare and Nutrition course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Childcare and Nutrition Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

🎉 Spring Festival Discount - 50% OFF! 🎉 If you're looking to step into the exciting and dynamic world of human resource management, get one of our best course here! This award winning HR Management Course is the best selling course of us. The course will also be of great benefit to managers, supervisors and anyone who may have to take on HRM responsibilities as part of their duties within any business or organization. Through the HR Management Course you will be introduced with the principles and practices used by HR professionals and managers in the areas of recruitment, selection, training and employee motivation strategies. It also describes methods used to both successfully communicate with and also evaluate and interpret communication from employees. You will learn the concepts involved in compensation planning and development such as providing the basic salary, holiday pay, health benefits and retirement packages. You will also learn about applying specific retention strategies to include in HR plans, while keeping the company budget in mind. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? HR Management Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.

In today’s fast-paced environment, stress has become an almost constant companion for many. This course offers a clear and thoughtful approach to recognising stress triggers and developing strategies to manage pressure effectively. By understanding how stress affects both the mind and body, learners will gain valuable insights into maintaining a balanced and healthy lifestyle, reducing the risk of burnout before it takes hold. Designed with a focus on mental well-being, the course explores various techniques to manage anxiety and promote calmness. With a strong emphasis on self-awareness and mental clarity, it supports individuals in cultivating resilience and improving overall emotional health. Whether you’re aiming to manage day-to-day stress or prevent chronic exhaustion, this course provides the knowledge and tools necessary to create a sustainable path to wellbeing. Key Features of Stress Management: Avoid Burnout & Prevent Stress Bundle CPD Accredited Stress Management: Avoid Burnout & Prevent Stress Course Instant PDF certificate Fully online, interactive Stress Management: Avoid Burnout & Prevent Stresscourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Stress Management: Avoid Burnout & Prevent Stress Bundle course to excel! To become successful in your profession, you must have a specific set of Stress Management: Avoid Burnout & Prevent Stress skills to succeed in today's competitive world. In this in-depth Stress Management: Avoid Burnout & Prevent Stresstraining course, you will develop the most in-demand Stress Management: Avoid Burnout & Prevent Stress skills to kickstart your career, as well as upgrade your existing knowledge & skills. Stress Management: Avoid Burnout & Prevent Stress Curriculum Course 01: Stress Management Course 02: Managing Stress and Anxiety Level 3 Accreditation This Stress Management: Avoid Burnout & Prevent Stress bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Stress Management: Avoid Burnout & Prevent Stress course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Stress Management: Avoid Burnout & Prevent Stress basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Stress Management: Avoid Burnout & Prevent Stress Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.