5850 Employee courses

The Office Admin and Customer Service Diploma is designed to prepare you for an exciting career in office administration by increasing your skill level in computer applications, public speaking, interpersonal relations, and information management. In addition to skill development, employment preparation is also covered, including resume and cover letter writing, mock interviews, and job shadowing. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Office Admin and Customer Service Diploma is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Career path Training offered by the Office Admin and Customer Service Diploma could potentially benefit a range of roles, but would particularly enhance careers in Office Administration Sales Customer Service Receptionist and Secretarial Work Business Management Marketing Other professional admin roles

Elevate your knowledge and skills in working at heights safely. Comply with regulations, implement risk assessments, and master the use of specialized equipment for fall protection. This course makes you adept at ensuring workplace safety in elevated environments.

Warehouse management provides learners with the fundamental knowledge and skills needed to efficiently manage warehouse operations.

Coaching and Mentoring course will help you to become an effective corporate coach. You will learn different coaching skills and models.

The Manual Handling course shows you which tasks require manual handling and how to keep yourself safe.

Ignite your understanding of workplace fire safety. This course equips you with essential knowledge on fire behavior, risk assessment, and legal responsibilities, along with practical skills in fire detection, prevention, and emergency evacuation. Become an agent of safety in your workplace.

Dynamic Stakeholder Engagement Stakeholder engagement is one of the most important success criteria of any project or change initiative, yet it is often subsidiary to other processes or Participantd downward to managers and staff. Worse yet, it can be set up as a step-by-step, mechanical or uni-directional push communication process. Engaging stakeholders is a planned and highly adaptive organic process that seeks to touch each individual impacted by the change. Successful stakeholder engagement guides individuals to find and communicate their own motivation, embrace the change, and carry it forward. It is that dynamic that causes the change to happen and progress. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Master the art of effective agenda organization with our comprehensive course on Energy & Time Management. Discover strategies to enhance focus, manage distractions, and optimize your daily routines for peak productivity and energy conservation.

Master the art of hybrid team management with our comprehensive course. Learn effective techniques for transitioning, team building, and driving high performance in a hybrid work environment. Elevate your leadership skills and optimize your team’s effectiveness in today’s dynamic work landscape.

The Line Management course aims to provide individuals with comprehensive knowledge about the roles, responsibilities, and essential skills necessary to excel as a competent line manager.