5839 Employee courses

This Risk Assessment and Management in Care Diploma is the only guide you need for learning the essential topics thoroughly and acquire the necessary skills for a special discounted price. With only 2 hours of training towards your course materials designed by industry experts, any of your dreams in professional life can be turned into a reality. Our exclusive Risk Assessment and Management in Care Diploma follows an advanced curriculum with topics broken down into a total of 10 scaled-down modules for your ease of self-paced learning. These modules will assist you in grasping the basics and leading you to the steps of getting a comprehensive understanding of all aspects of the Risk Assessment and Management in Care Diploma. The course materials designed by experts are easily accessible 24/7 by any of your smartphones, laptops, PCs, tablets etc. Our expert instructors are available on weekdays to listen to any of your queries via email and help you in achieving your goals. Key Topics to Be Covered Understanding risks and hazards. Problems associated with the business. Responsibilities of employees. Control measures of risks. Impact analysis and recovery planning. Learning Outcomes Understand the difference between risks and hazards. Develop the ability to identify possible problems before they take place. Learn about tracking and updating the control measures of risks. Different risk management techniques, such as reducing, transferring, avoiding, and accepting the risk. How to ensure office safety and report the risks. Develop the ability to analyse the business impact of risks and prepare a recovery plan. Every business possesses some potential risks and threats. Risk assessment and management are essential for the success of any business. Successfully managing risks will prevent mistakes, which leads to a safer work environment, happier employees, and increased productivity. As a manager, you need to understand the risk factors well and put the necessary precautions in place to ensure effective risk management. This Risk Assessment and Management in Care Diploma is designed to teach you the basics and advanced strategies of risk management. In this course, you'll gain a comprehensive understanding of the risks and hazards associated with the care business. You'll learn how to identify a problem before it happens. Besides, you'll learn the different techniques of risk management and the responsibilities of everyone. Also, this training teaches you the control measures of risks and general office safety. Moreover, you'll learn about the business impact analysis of risks and how to prepare a disaster recovery plan. Skills You Will Gain Risk identification Risk assessment Risk management Impact analysis Organising employees Preparing and monitoring safety plan. Why should you choose the Risk Assessment and Management in Care Diploma course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this Risk Assessment and Management in Care Diplom Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum: *** Here is the curriculum breakdown of the Risk Assessment and Management in Care Diploma: Introduction to the Course This module covers the following topics Course Objectives Module 1: Identifying Hazards and Risks This module covers the following topics What Is a Hazard? What Is a Risk? Consult with Employees Likelihood Scale Module 2: Seeking Out Problems Before They Happen (I) This module covers the following topics Unique to Your Business Walk Around Long Term and Short Term Common Issues Module 3: Seeking Out Problems Before They Happen (II) This module covers the following topics Ask 'What would happen if ?' External Events Worst-Case Scenarios Consequence Scale Module 4: Everyone's Responsibility This module covers the following topics See It, Report It! If It's Not Safe, Don't Do It Take Appropriate Precautions Communicating to the Organization Module 5: Tracking and Updating Control Measures This module covers the following topics What Is a Control Measure? Your Business Procedures Are They Adequate? Updating and Maintaining Module 6: Risk Management Techniques This module covers the following topics Reduce the Risk Transfer the Risk Avoid the Risk Accept the Risk Module 7: General Office Safety and Reporting This module covers the following topics Accident Reports Accident Response Plans Emergency Action Plan Training and Education Module 8: Business Impact Analysis This module covers the following topics Gather Information Identify Vulnerabilities Analyze Information Implement Recommendations Module 9: Disaster Recovery Plan This module covers the following topics Make It Before You Need It Test, Update and Repeat Hot, Warm, and Cold Sites Keep Documentation Simple and Clear Module 10: Summary of Risk Assessment This module covers the following topics What are the Hazards? Who Might Be Harmed? Are Current Control Measures Sufficient? If Not, Change Control Measures Assessment Process Once you have finished the learning stages in the Risk Assessment and Management in Care Diploma, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to complete the assessment of this Risk Assessment and Management in Care Diploma course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Risk Assessment and Management in Care Diploma is a perfect fit for anyone interested in making a career in this field or starting their own business. This course allows you to learn at your own pace without juggling your daily schedule. You can access the course anytime from any device and become accredited in just 20/30 hours. Career path Take steps towards a successful career in this sector, either by seeking a job in this field or starting your own business.

Join our Leadership Skills course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Leadership Skills course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Leadership Skills course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Leadership Skills. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Leadership Skills course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Leadership Skills is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Leadership Skills course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Leadership Skills Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Introduction $ BEST Leadership Promo $$$ (CHINA) 00:07:00 $ BEST Leadership Promo $$$ 00:07:00 Introduction 00:08:00 Leadership Part 1 00:08:00 Foundational Concepts For Leaders Foundational Ideas That Create Powerful Leaders 1 00:03:00 Foundational Ideas That Create Powerful Leaders 2 00:13:00 Powerful Cutting-Edge Leadership Tips - Foundational Tips For Wise Leaders - Section 4 00:19:00 Tips For Wise Leaders - Section 5 00:10:00 Tips For Wise Leaders - Section 6 00:12:00 Tips For Wise Leaders - Section 7 00:10:00 Tips For Wise Leaders - Section 8 00:12:00 Tips For Wise Leaders - Section 9 00:15:00 Tips For Wise Leaders - Section 10 00:11:00 Tips For Wise Leaders - Section 11 00:10:00 Powerful Cutting-Edge Leadership Tips - Intermediate Tips For Wise Leaders - Section 12 00:10:00 Tips For Wise Leaders - Section 13 00:08:00 Tips For Wise Leaders - Section 14 00:12:00 Tips For Wise Leaders - Section 15 00:13:00 Tips For Wise Leaders - Section 16 00:12:00 Powerful Cutting-Edge Leadership Tips - Advanced Advanced Tips For Wise Leaders - Section 17 00:11:00 Advanced Tips For Wise Leaders - Section 18 00:15:00 Advanced Tips For Wise Leaders - Section 19 00:11:00 Advanced Tips For Wise Leaders - Section 20 00:12:00 Advanced Tips For Wise Leaders - Section 21 00:10:00 Advanced Tips For Wise Leaders - Section 22 00:13:00 Advanced Tips For Wise Leaders - Section 23 00:10:00 Advanced Tips For Wise Leaders - Section 24 00:11:00 Advanced Tips For Wise Leaders - Section 25 00:12:00 Final Thoughts For Wise Leaders Final Thoughts For Wise Leaders 00:08:00 BONUS VIDEO - 'Dealing With 'Problem Employees'' 00:05:00

In the UK, more than 12.4 MILLION individuals depend on pensions. It's likely that in the future, you will also get a pension. Therefore, you should be aware of how the UK pension system operates. Pension plans are an important part of retirement planning. This is a type of retirement plan that provides a regular income to retirees. It is typically funded by employers and/or employees and is designed to provide a secure and comfortable retirement. Pension plans are often based on a predetermined formula that considers pay, years of service, and age. Employers and workers frequently contribute to pension plans, and the contributions typically depend on a percentage of the employee's pay. Donations are then invested in various assets, including stocks, bonds, and mutual funds. This course will teach you how pension schemes work, and what types of advantages can assure retirees such as guaranteed income, tax-deferred growth, and death benefits. They can also provide peace of mind by ensuring a consistent income stream after retirement. This Certificate in UK Pension System at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Basically, this course consists of six interconnected and complementary subjects.: The UK system; Type of Schemes; Regulation Fund Governance Law and Regulation of Pensions in the UK; and Key Challenges in UK Pension System. This course will help you stand out from the crowd and become more efficient in the subject of pensions. If you want assistance with the course, we can have professionals who will advise and guide you. So enrol now! Learning Outcomes of Pension Course: Discover everything there is to know about the UK pension system. Understand the fundamental concept and objectives. Distinguish between the private and state pension schemes. Learn about the governance structures and mechanisms that govern pension funds. Discover everything there is to know about various plans. Recognize your positions and the rules that apply to you. Understand the rules and regulations in the United Kingdom, as well as the system's challenges. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Pension Get a free student ID card with Pension Training The Pension course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the Pension course materials The Pension comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum of Pension*** Here is the curriculum breakdown of this course: Module 01: Overview Module 02: Type Module 03: Regulation Module 04: Pension Fund Governance Module 05: Law and Regulation Module 06: Key Challenges Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Certificate in UK Pension System at QLS Level 3 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Governmental officer HR manager Government employees A person who will receive a pension in future An individual who is going to be retired soon Requirements There are no formal Requirements to enrol in this Pension course. Career path Pension advisers assist people in making financial plans for retirement. The average salary is around £22,000 to £50,000 per year Pension administrator HR manager Financial adviser Pension consultant Certificates CPDQS Accredited Certificate Digital certificate - £10 Certificate in UK Pension System at QLS Level 3 Hard copy certificate - £89 Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in UK Pension System at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

With this workplace safety training, ensure your workplace wellness in the quickest possible time and make your workstation a better place. This workplace safety training program is a comprehensive guide for learning the essential topics thoroughly and gaining the necessary skills at a very affordable price. This Award in Workplace Safety at QLS Level 2 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 60 CPD points) to make your skill development and career progression related to Workplace Safety substantial and easier than ever! Approximately 141 million working days are lost in the UK each year due to accidents, injuries, and illness at the workplace. Regardless of industry or sector, employers and managers must ensure a safe working environment that is free of hazards at all times. In the workplace safety training, you will learn what challenges and how to identify risks to safety in the working environment and the legal responsibilities of both employers and employees. This workplace safety training course is ideal for managers who are responsible for training staff to ensure they are working in compliance with UK laws. This comprehensive workplace safety training program includes case studies and audio-visual guidance, taking you through all areas of health and safety compliance in the workplace. It covers HSE guidelines, safety planning, key legislation, hazard analysis, common injuries, illnesses, and accidents, how to report incidents, and implementing an effective management system for your organisation. After completion of this workplace safety training, you will be able to: Gain an in-depth understanding of the workplace safety and health regulations enforced by OSHA and HSE Learn the key principles of The Occupational Health and Safety Act of 1970 Understand the legal requirements of both employers and employees in ensuring safety Now how to record illness and injuries, identify hazards and protect employees who report violations Identify the common accidents, injuries, and illnesses that can challenge Ensure workplace safety environment at all times by implementing an effective safety management system Understand the steps to effective safety planning and know what plan should include Take steps to become an expert health & safety officer with this accredited proficiency. Start your learning journey straight away with this workplace safety training and take a step toward a brighter future! Why Prefer This Workplace Safety Training? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. Skills You Will Gain Compliance with UK workplace safety and accident investigations laws Competency Workplace Safety planning Hazard analysis Risk mitigation *** Course Curriculum *** Here is the curriculum breakdown of workplace safety training: Module One: An Overview Module Two: Types of Hazards Module Three: Managers Role Module Four: Workplace Safety Training Module Five: Stress Management Module Six: Workplace Violence Module Seven: Identifying Your Company Hazards Module Eight: Drug & Alcohol Abuse Module Nine: Writing the Workplace Safety Plan Module Ten: Implement the workplace safety Plan Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Award in Workplace Safety at QLS Level 2 exams. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about this subject should take this course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements You will not need any prior background or expertise. All you need to take this course is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Certificates Certificate Accredited by CPDQS Digital certificate - £10 Award in Workplace Safety at QLS Level 2 Hard copy certificate - £59 Show off Your New Skills with a Certificate of Completion After successfully completing the Award in Workplace Safety at QLS Level 2 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 59 GBP inside the UK 69 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS Upon finishing the course, you will receive a CPD accredited certificate that is recognised all over the UK and also internationally. The pricing schemes are - 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Overview of First Aid at Work Online Employers have a legal duty to provide adequate and appropriate First Aid at Work equipment, facilities, and personnel to ensure employees receive immediate attention if they are injured or taken ill at work. With 5.4 million workers suffering from work-related illnesses each year, having properly trained first-aiders can make all the difference in an emergency, especially in the context of 'First Aid at Work'. This certified First Aid at Work course develops the skills and knowledge in First Aid at Work to assess situations quickly, administer appropriate care, and activate emergency services when needed. Go beyond basic skills to deal with wounds, fractures, unconsciousness, respiratory issues, and more in First Aid at Work. Understanding incident management, from minimizing further harm to recording details correctly, means you can coordinate an effective response to crisis situations. Whether in an office, warehouse, construction site, or other workplace, gain nationally recognised abilities that enhance your CV and improve health and safety. With roles like health and safety officers and emergency technicians in demand, First Aid at Work skills open doors across industrial, healthcare, and emergency services sectors. In this first aid at work course, you will: Recognise common workplace injuries and illnesses Administer appropriate first aid in an emergency situation Understand health and safety regulations relating to first aid at work Develop skills to assess scenes and casualties Learn techniques for managing incidents, fractures, and dislocations Know how to activate emergency services when required Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the First Aid at Work Online course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This First Aid at Work Online is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the First Aid at Work Online course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this First Aid at Work Online Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum First Aid at Work Introduction to Workplace First Aid 00:34:00 Legal Framework for Workplace First Aid 00:29:00 Incident Management at Work 00:34:00 Primary Survey 00:20:00 Secondary Survey 00:21:00 Basic First-Aid Techniques 00:38:00 Dealing with Minor Injuries at the Workplace 00:42:00 Secondary Illness Loss of Responsiveness and CPR 00:18:00 Secondary Illness Breathing Problems 00:17:00 Secondary Illnesses and Injuries 00:27:00 Dealing With Fractures and Dislocations 00:19:00 Call for an Emergency 00:14:00

Are you looking to improve your current abilities or make a career move? Our unique Hotel Management & Administrative Skills Course might help you get there! Expand your expertise with high-quality training - study and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Hotel online training course. Students can expect to complete this Hotel Management & Administrative Skills training course in around 7 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of this course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The covers everything you need in order to progress in your chosen career. Enrolling on this course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. The Hotel Management & Administrative Skills course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on the course now and get instant access to all course materials. Then, enjoy the course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this course straight away and take a step forward in securing a better future! Why should you choose this course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete this program in your own time, at your own pace Each of our students gets full 24/7 tutor support Curriculum of this Course: Our course consists of the following learning modules: Introduction to the Course Course Objectives Module 01: An Overview of Hotel Reception Customer Service Duties Financial Duties Overlap with Concierge Required Skills Promotion Potential Essential Skills for a Receptionist Hotel Receptionist Training Basic Training Technology Training Other Duties Length of Training Become a Successful Hotel Receptionist Learning About the Role Gaining Experience Finding a Job Career Path Ideal Skills Working Hours, Patterns and Environment Career Path and Progression Module 02: Hotel Reception Standard Procedures Standard Operating Procedures Most Common Tasks in The Hotel Reception Guest Registration and Check in Process Email Bookings Pre-Arrival Checks Module 03: Customer Service in Hotel Reception Customer Service High Quality Customer Service Module 04: Communication Skills Required for Hotel Reception The Importance of Effective Communication Verbal Communication Visual Communication Benefits of Effective Communication in the Hotel Industry Conduct Staff Training Results of Great Communication Skills Importance of Front Office Communication Interdepartmental Communication Switchboard Operators Do's and Don'ts of Hotel Communication Essential Attributes of Front Office Staff Effective Speaking The Effect of Breath on Voice and Speech Vocal Production Module 05: Telephone Handling in a Hotel Call Handling Greeting the Call Blind Transfer Reservation Enquiries Ending the Call For Reservations For General Enquiries Build Telephone Skills for Telephone Operators Telephone Systems for Hotels An Intelligent, Affordable Phone System for Your Hotel Enhancing Your Guests' Experience Supporting Different Users Drive Down Voice and Data Costs Increasing Your Revenue Module 06: How to Handle Difficult Hotel Guests Dealing with Stressful Situations Dealing with the Noise Issue Patience Is the Key How to Deal with An Angry Hotel Customer Follow Up The Bottom Line Module 07: Administrative Skills as a Hotel Receptionist Skills Why Organizational Skills Are Important Module 08: Computer Skills and Programs Top Computer Skills Module 09: Brand Standards in the Hospitality World Introduction to Branding in the Hospitality Industry The Importance of Branding to Your Hospitality Business Building Your Brand Target Whom You Want to Serve Give Customers a Great Experience at Every Point of Contact Module 10: Being a Team Player: Working with Other Hotel Departments Important Aspects to Encourage Teamwork in Hospitality Qualities that Make a Good Team Player Great Characteristics of a Great Team Player Module 11: Safety and Security in the Hotel Use Intelligent Access Control Systems Move to Mobile Keys Install Advanced Surveillance Technology Train Employees to Know Safety Procedures Keep Your Guests Informed Tighten Cyber Security Some Ways to Help Boost Hotel Security for Guests and Employees Safety and Security of Guests, Employees and Assets Bomb Threat Security Safety and Security Measures for Women Hotel Guests Safety Issues Fire in Hotel Module 12: Sales and Marketing as a Hotel Receptionist Selling Techniques Brainstorming areas for promotion Sales Skills Tools for Marketing Your Hospitality Business Module 13: Dressing the Part: Creating the Professional Look in Hospitality Dressing for a Hospitality Job What to Wear for a Restaurant Job What to Wear for a Hotel Job What to Wear for a Resort or Spa Job What to Wear to a Hospitality Interview Module 14: Keeping Stress Under Control on the Job Stress in the Workplace When is Workplace Stress Too Much? How Managers or Employers Can Reduce Stress at Work Module 15: Legal Issues in Hospitality Hotels Laws UK Importance of Knowledge of Laws in The Hospitality Industry How OSHA Regulations Affect the Hotel Business Module 16: The Future for Hotel Receptionists The Role of the Hotel Receptionist Skills of a Good Receptionist Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. Show off Your New Skills With a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. Who is this course for? Is This Hotel Management & Administrative Skills Course Right for You? This course is ideal for anyone interested in this topic and who wants to learn more about it. This course will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This course is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements There are no previous knowledge requirements for the Hotel Management & Administrative Skills program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this course. Career path This Hotel Management & Administrative Skills course will help you to kickstart or take your career in the relevant sector to the next level. This course will help you achieve a position of respect and dignity, and you will be able to get ahead of the competition. The certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry.

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course. The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand. At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:05:00 Module Two - The Right Attitude Starts with You 00:05:00 Module Three - Stress Management (Internal Stressors) 00:05:00 Module Four - Stress Management (External Stressors) 00:05:00 Module Five - Transactional Analysis 00:05:00 Module Six - Why are Some Customers Difficult 00:05:00 Module Seven - Dealing with the Customer Over the Phone 00:05:00 Module Eight - Dealing with the Customer In Person 00:05:00 Module Nine - Sensitivity in Dealing with Customers 00:05:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:05:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Diploma 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Overview This Transformational Leader Training course will unlock your full potential and will show you how to excel in a career in Transformational Leader Training. So upskill now and reach your full potential. Everything you need to get started in Transformational Leader Training is available in this course. Learning and progressing are the hallmarks of personal development. This Transformational Leader Training will quickly teach you the must-have skills needed to start in the relevant industry. In This Transformational Leader Training Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Transformational Leader Training skills to help you advance your career. Acquire a comprehensive understanding of various Transformational Leader Training topics and tips from industry experts. Learn in-demand Transformational Leader Training skills that are in high demand among UK employers, which will help you to kickstart your career. This Transformational Leader Training course covers everything you must know to stand against the tough competition in the Transformational Leader Training field.  The future is truly yours to seize with this Transformational Leader Training. Enrol today and complete the course to achieve a Transformational Leader Training certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Transformational Leader Training course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Transformational Leader Training course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Transformational Leader Training course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Transformational Leader Training is suitable for anyone aspiring to start a career in Transformational Leader Training; even if you are new to this and have no prior knowledge on Transformational Leader Training, this course is going to be very easy for you to understand.  And if you are already working in the Transformational Leader Training field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Transformational Leader Training course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Transformational Leader Training course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Transformational Leader Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Transformational Leader Training course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Introduction Introduction 00:08:00 Foundational Concepts For Leaders Foundational Ideas That Create Powerful Leaders 1 00:03:00 Foundational Ideas That Create Powerful Leaders 2 00:13:00 Powerfull Cutting- Edge Leadership tips - Foundational Advanced Tips For Wise Leaders - Section 04 00:19:00 Advanced Tips For Wise Leaders - Section 05 00:10:00 Advanced Tips For Wise Leaders - Section 06 00:12:00 Advanced Tips For Wise Leaders - Section 07 00:10:00 Advanced Tips For Wise Leaders - Section 08 00:12:00 Advanced Tips For Wise Leaders - Section 09 00:15:00 Advanced Tips For Wise Leaders - Section 10 00:11:00 Advanced Tips For Wise Leaders - Section 11 00:10:00 Powerfull Cutting- Edge Leadership tips - Intermediate Advanced Tips For Wise Leaders - Section 12 00:10:00 Advanced Tips For Wise Leaders - Section 13 00:08:00 Advanced Tips For Wise Leaders - Section 14 00:12:00 Advanced Tips For Wise Leaders - Section 15 00:13:00 Advanced Tips For Wise Leaders - Section 16 00:12:00 Powerfull Cutting- Edge Leadership tips - Advanced Advanced Tips For Wise Leaders - Section 17 00:11:00 Advanced Tips For Wise Leaders - Section 18 00:15:00 Advanced Tips For Wise Leaders - Section 19 00:11:00 Advanced Tips For Wise Leaders - Section 20 00:12:00 Advanced Tips For Wise Leaders - Section 21 00:11:00 Advanced Tips For Wise Leaders - Section 22 00:13:00 Advanced Tips For Wise Leaders - Section 23 00:10:00 Advanced Tips For Wise Leaders - Section 24 00:11:00 Advanced Tips For Wise Leaders - Section 25 00:12:00 Final Thoughts For Wise Leaders Final Thoughts For Wise Leaders 00:08:00 BONUS VIDEO - 'Dealing With 'Problem Employees' 00:05:00

People Management course is designed for new and aspiring line managers or companies that want to provide employees with people management skills. Such Skills provide an excellent opportunity to gain the skills and knowledge you'll need to advance in your career. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. The course will provide you with the relevant skills that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Stepping into a manager position for the first time represents the single most important step in any ongoing career path. However, climbing the ladder from entry-level workforce member to a position of responsibility is never easy. Doing so means first proving yourself as a figure of leadership and authority. A reliable and capable manager who can be turned to for guidance, delegation and direction. Fulfilling a manager's position means taking on significant responsibility. Organisations at every level are fundamentally dependent on effective People Management teams to drive key operations and the workforce as a whole. Nevertheless, to succeed in People Management is to become the single most valuable and prestigious professional commodity. Managing Skills has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. Our course has interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take the course Is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them and solve all your queries through email and chat boxes. What will you achieve? By the end of thiscourse, you'll be able to... Explore elements of People Management absence and support employees returning to work Assess the current labour market conditions and trends for your organisation to improve People Management techniques. Explore good practices in managing people. Describe effective ways of managing people. Explore approaches to managing people. Discuss the need to maintain a healthy workforce Reflect on your own managing style ****Course Curriculum**** Module One: Key Concepts (I) Module Two: Key Concepts (II) Module Three: Initiation (I) Module Four: Initiation (II) Module Five: Planning (I) Module Six: Planning (II) Module Seven: Planning Tools Module Eight: Executing the Project Module Nine: Maintaining and Controlling the Project Module Ten: Closing Out Assessment Process Once you have finished the learning stages in this course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course has been professionally designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with this course. Enrol on People Management Skills and learn a new professional skill from anywhere, at any time! Requirements Enrol on the Pcourse with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register for this course without any delay. We only ask that all students have a passion for learning and literacy and be over the age of 16. Complete this course online from your computer, tablet, or smartphone, and learn in a way that suits you. Certificates Certificate of completion Digital certificate - £10