5864 Employee courses

Overview At this time of globalisation, acquiring a solid foundation in international relations and diplomacy can open lucrative career opportunities. Prepare yourself to seize these opportunities with our Diplomacy and International Relations Course. In this course, you will be able to understand the key principles of diplomacy and international relations. The course will provide detailed lessons on different theories and approaches to international relations. It will educate you on international law and institutions. In addition, you will get a clear understanding of diplomatic practices.  You will receive modules with case studies, which will help you acquire a practical understanding of global issues and dynamics. At the end of the course, you will receive a certificate of achievement. This certificate will elevate your resume and push your career forward. Enrol now! Course Preview Learning Outcomes Learn about the concepts of diplomacy and international relations Familiarise yourself with the theories and approaches in international relations Enhance your knowledge of international law and institutions Deepen your understanding of diplomatic practices and strategies Explore the global issues and regional dynamics Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Diplomacy International relations Who Should Take This Diplomacy and International Relations Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Diplomacy and International Relations Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Safety Awareness Training for New Employees will equip you with effective skills and abilities and help you explore career paths such as  Diplomat Foreign Service Officer Intelligence Analyst Political Risk Analyst International Development Officer Module 01: Introduction to Diplomacy and International Relations Introduction to Diplomacy and International Relations 00:21:00 Module 02: Theories and Approaches in International Relations Theories and Approaches in International Relations 00:16:00 Module 03: International Law and Institutions International Law and Institutions 00:19:00 Module 04: Diplomatic Practices and Strategies Diplomatic Practices and Strategies 00:20:00 Module 05: Global Issues in Diplomacy and International Relations Global Issues in Diplomacy and International Relations 00:22:00 Module 06: Regional Dynamics and Case Studies Regional Dynamics and Case Studies 00:22:00 Module 07: Contemporary Challenges and Future Trends Contemporary Challenges and Future Trends 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview AR is the technology that brings unique digital experiences to the real world. This Augmented Reality Online Training will take you through the application of augmented reality in medicine, education, and business. The Augmented Reality Online Training introduces you to the various forms of augmented reality and their applications. Training with us, you'll understand how augmented reality serves multiple purposes in education and improves student experiences and learning outcomes.  In addition, you'll know how augmented reality is used in business and how it can help empower customers and employees. With this flexible course, you'll also learn about many other key applications of AR and gain insights into the future of augmented reality. Course Preview Learning Outcomes Discover the essential features of AR. Identify the use of AR in education and its impact on student learning outcomes. Understand how AR makes medical education more effective Learn how to use AR in your businesses Understand what is the future of augmented reality Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn From this Course? AR Applications Who Should Take this Augmented Reality Online Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Augmented Reality Online Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Augmented Reality Online Training Certification After completing and passing the Augmented Reality Online Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ The Augmented Reality Online Training provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Augmented Reality Developer: £30,000 - £70,000 per year AR Content Creator: £25,000 - £45,000 per year AR User Experience (UX) Designer: £35,000 - £65,000 per year AR Project Manager: £40,000 - £70,000 per year Module 01: Introduction to Augmented Reality Introduction to Augmented Reality 00:21:00 Module 02: Augmented Reality in Education Augmented Reality in Education 00:13:00 Module 03: Augmented Reality in Business Augmented Reality in Business 00:14:00 Module 04: Augmented Reality in Medicine Augmented Reality in Medicine 00:22:00 Module 05: Other Key Applications of AR Other Key Applications of AR 00:21:00 Module 06: Assessing the Future of Augmented Reality Assessing the Future of Augmented Reality 00:18:00 Assignment Assignment - Augmented Reality (AR) in Education, Medicine & Business 00:00:00 Order Your Certificates and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Eyewash stations are crucial to mitigate eye injuries when working with hazardous materials. This Safety Showers & Eye Washes Course will guide you through locating and using eyewash stations and safety showers to minimise the effects of accidental exposure to harmful materials. The Safety Showers & Eye Washes Course will give you a well-rounded introduction to safety showers and eye washes. It will educate you about the different types of safety showers and eye washes, their requirements, and how to use them to ensure quick access to decontamination of the exposed area. Our comprehensive training will also teach you how to handle chemicals carefully and wear appropriate PPE to avoid exposure. Finally, you'll learn how to test and inspect safety showers and eyewashes to make your equipment last longer. Course Preview Learning Outcomes Identify the purpose of safety showers and eyewashes Understand how to use ane ye wash or safety shower as a first aid measure Be able to identify potential hazards in the workplace Know how to train employees to use emergency eyewash stations and safety showers Learn to test eye wash and safety showers regularly to keep them in good working order Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. Who Should Take this Safety Showers & Eye Washes Course? This course is suitable for anyone interested in learning how to use safety showers and eye washes in the event of chemical exposure. Whether you're a beginner or have some knowledge about safety showers and eye washes, you can take this course without any worries. In addition, the in-demand abilities gained from this training will provide excellent career opportunities. Are There Any Entry Requirements? This Safety Showers & Eye Washes Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ Safety Showers & Eye Washes Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Health and Safety Officer Workplace Safety Consultant Safety Equipment Maintenance Technician Safety Training Instructor Module 01: Introduction to Safety Showers and Eye Washes Introduction to Safety Showers and Eye Washes 00:22:00 Module 02: Operating Procedures Operating Procedures 00:15:00 Module 03: Proper Utilisation Proper Utilisation 00:13:00 Module 04: First Aid for Chemical Injuries First Aid for Chemical Injuries 00:20:00 Module 05: Maintenance and Testing Maintenance and Testing 00:24:00 Module 06: Emergency Procedures and Preparedness Emergency Procedures and Preparedness 00:20:00 Module 07: Safety Culture and Best Practices Safety Culture and Best Practices 00:18:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview In an industrial work environment, the risk factor is comparatively higher as heavy tools and machinery are used. Thus, both the employees and explorers must pay extra attention to the safety measures. Our Safety for Industrial Environment course will show you how you can ensure safety in your industrial workplace. Through the informative modules of this course you will be able to explore the vital areas of industrial workplace safety. The course will enhance your knowledge of the safe use of tools and equipment. You will get a clear understanding of ergonomics and manual handling. Moreover, the course will teach you the strategies to prevent trips and falls.  By the end of the course, you will get an overview of COSHH and be able to safely manage hazardous substances. Join now and get a step closer to safety! Course Preview Learning Outcomes Understand the basics of industrial safety Enhance your knowledge of industrial equipment and machinery Grasp the principles of ergonomics and manual handling Know how to prevent slips, trips and falls in the workplace Build your expertise in controlling hazardous materials Deepen your understanding of COSHH Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Industrial safety Hazardous material control Manual handling Who Should Take This Safety for Industrial Environment Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Safety for Industrial Environment course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Safety for Industrial Environment course will equip you with effective skills and abilities and help you explore career paths such as  Safety Officer Safety Engineer Risk Management Consultant Industrial Worker Module 01: Introduction to Industrial Safety Introduction to Industrial Safety 00:12:00 Module 02: Industrial Equipment and Machineries Industrial Equipment and Machineries 00:12:00 Module 03: Ergonomics and Manual Handling Ergonomics and Manual Handling 00:13:00 Module 04: Slips, Missteps, and Falls Slips, Missteps, and Falls 00:13:00 Module 05: Safe Walking and Driving Safe Walking and Driving 00:13:00 Module 06: Electrical Safety and Noise Control Electrical Safety and Noise Control 00:13:00 Module 07: Hazardous Materials Handling Hazardous Materials Handling 00:12:00 Module 08: COSHH-Control of Substances Hazardous to Health COSHH-Control of Substances Hazardous to Health 00:16:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: This Diploma in YouTube Video Marketing course will teach you the appropriate methods, strategies and other essentials of YouTube video marketing. You will learn how effectively you can market your business on YouTube. This course covers the areas of YouTube marketing secrets, the creation of YouTube marketing video, niche targeted playlist, using viral contents etc.  Who is the course for? Employees of the business industry and other businessmen who want to learn how to become profitable through YouTube Social Marketing People who have an interest in Social Marketing and how to effectively communicate and promote through YouTube Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in YouTube Video Marketing course will be very beneficial and helpful, especially to the following careers: Businessman Marketing and Promotions Specialists Marketing Managers Online Content Creator Product Creators Sales Managers Sales and Promotions Specialists Social Media Specialist Top Executives And Much More! Diploma in YouTube Video Marketing Create the Perfect YouTube Marketing Video: 5 Tips To Get it Right 00:30:00 YouTube Video Marketing Tips: Join the Community 01:00:00 Marketing Your Product On YouTube: 10 Reasons Why You Should Do It 00:30:00 YouTube Marketing Tips: Promoting Your Perfect Marketing Video 01:00:00 Unique Things You Can Do with Your YouTube Marketing Video 01:00:00 Using YouTube to Market Your Product: Should You Hire a Professional? 01:00:00 Niche Targeted Playlists: Boost Your YouTube Marketing Video 01:00:00 Promote Your Perfect YouTube Marketing Video For Free: Here's How to Do It 00:30:00 Viral Marketing Tips for Your YouTube Video 01:00:00 Using Viral Content: Creating Your Perfect YouTube Marketing Video 02:00:00 YouTube Marketing Secrets-Promote Your Product or Business! 01:00:00 Use YouTube to Create Unlimited Sales for your Business 01:00:00 Choose Your Niche: An Important Step in Your YouTube Marketing Video 01:00:00 Using Viral Content: Creating Your Perfect YouTube Marketing Video 02:00:00 YouTube Marketing Tactics: Are These Products Helpful or Scams? 01:00:00 Final Exam Final Exam- Diploma in YouTube Video Marketing 00:20:00 Mock Exam Mock Exam- Diploma in YouTube Video Marketing 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Are you someone who is in the business industry or works in an office setup? If so, then this course will surely be able to help you learn more about office management and be an expert in handling office or work issues. Description: Having the necessary skills in Office Management is essential to create a good office environment for smooth running of any organisation. This course will equip you with the necessary skills in Office Management. This will enable you to come up with office management strategies that will help in organising and managing the whole operation of a business and this course will help you with this. Through this course, you will be able to understand the benefits of office policies and issues. You will learn how to set boundaries and ground rules for new employees and learn how to interact with other colleagues. Then you will learn to manage different types of personalities and learn how to gain support and learn to work in your network. If you wish to learn the in-depth knowledge and skills of office management, then this course has been designed for you.  Who is the course for? Business owners or office managers who want to upgrade their office management skills. People who have an interest in knowing more about office management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 3 Diploma in Office Management course is a useful qualification to possess and would be beneficial for the following careers: Businessmen Department Supervisor or Manager Office Management Specialist Policy Strategist Top Executive. Level 3 Diploma in Office Management Module One - Getting Started 00:30:00 Module Two - New Hires 01:00:00 Module Three - It's About Interacting and Influencing 01:00:00 Module Four - Dealing with Rumors Gossip and Half Truths 01:00:00 Module Five - Office Personalities (I) 00:30:00 Module Six - Office Personalities (II) 01:00:00 Module Seven - Getting Support for Your Projects 01:00:00 Module Eight - Conflict Resolution 01:00:00 Module Nine - Ethics 01:00:00 Module Ten - You Are Not an Island 01:00:00 Module Eleven - Social Events Outside of Work 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities Level 3 Diploma in Office Management- Activities 00:00:00 Mock Exam Mock Exam- Level 3 Diploma in Office Management 00:20:00 Final Exam Final Exam- Level 3 Diploma in Office Management 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Creating a brand requires time and trust from the consumers. This is a difficult endeavor given that you have to make the customers trust you first. Well with the help of this Business Brand Management Diploma course this can become much easier. This course will help you understand what is meant by branding, create mission and vision for you brand and develop your own personal style. You will further learn about creating brand name, slogan, visual identity and so much more. So if you want to start off your journey in creating the perfect brand, then you definitely need this course. Learning Outcomes: Provide a definition of what a brand is and branding refers to in general Give a definition of different kinds of brand architecture as well as brand extension Recognise the brand's products, its traits, and their worth Note down a mission, vision, and style statement for a brand Narrate the fundamentals of positioning a brand Interpret the fundamentals of producing a visual identity, involving a brand name, slogan, asc well as logo Assist your employees live the brand through strengthening them to become representatives and generating strong brand touchpoints Practically devise planning an internal and external brand launch Observe and assess your brand, and realize how to react to the outcomes Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business Brand Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business Brand Management Diploma course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview 00:15:00 Defining Branding 00:15:00 What Are You All About? 00:30:00 Creating a Mission 00:15:00 Creating a Vision of the Future 00:15:00 Positioning Your Brand 00:15:00 Developing Your Style 00:15:00 Developing a Brand Name and Slogan 00:15:00 Creating a Visual Identity 00:30:00 Living Your Brand 00:15:00 Connecting with Customers 00:15:00 Launching Your Brand 00:15:00 Taking Your Brand's Pulse 00:15:00 Performing a SWOT Analysis 00:15:00 Measuring Brand Health with a Balanced Scorecard 00:15:00 Middleton's Brand Matrix 00:15:00 Interpreting Evaluation Results 00:15:00 Keeping the Brand Alive 00:15:00 Going Beyond the Brand 00:15:00 Mock Exam Mock Exam- Business Brand Management Diploma 00:20:00 Final Exam Final Exam- Business Brand Management Diploma 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description A good plan may not be effective without proper execution by a good leader. To bring a sound result, leadership and management quality is as important as a good plan. If you want to be an expert in your leadership quality, you may look at our Leadership and Emergency Management Diploma course. The course focuses on various influential methods to make you a good leader. It will assist you to identify your lacking and guide you to take some effective steps toward your managerial skill. The course helps you to point out the barriers and show an effective direction how to communicate with your employees. It gives you some techniques to make your workers agile, energetic, and enthusiastic improvising your hidden qualities. The main purpose of this course is to make you a sound leader or manager for your organizational and personal growth. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Leadership and Emergency Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Leadership and Emergency Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Welcome FREE 00:03:00 Who is this course for?1 00:03:00 Why complete Chief Warden Training? 00:02:00 Emergency Plans and Response Procedures Emergency Planning, Identification and Analysis. Fire Emergencies 00:08:00 Internal Threats, Visitor Access & Bomb Threats 00:09:00 Suspect Items1 00:02:00 Active Shooter1 00:06:00 Crowd-related Emergencies1 00:09:00 Terrorism1 00:07:00 Emergency Control Organisation All things Emergency Control Organisation 00:06:00 Key Considerations for our Emergency Response Procedures Section Introduction and event procedures1 00:02:00 Notification, Communication, Control 00:03:00 Emergency Response Equipment and Evacuation 00:05:00 Human Behaviour in Emergency Situations 00:06:00 Lifts and Escalators, Media, People with Disabilities1 00:04:00 Personal Affects, Traffic Management, Security, Emergency Colour Codes, Recovery 00:03:00 Chief Warden Skills Leadership1 00:10:00 Un-ness, Making Decisions Under Pressure 00:05:00 Recognition Primed Decisions (RPD) and Situational Awareness 00:02:00 How to Improve Situational Awareness1 00:06:00 Who will make a good Chief Warden? 00:06:00 Decision to Return, Tactical Decision Games, Drills & Exercises 00:15:00 Wrap Up Conclusion1 00:01:00 Assessment Assignment - Leadership and Emergency Management Diploma 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you aware of the importance of communication etiques? Do you know that there specially made etiquette for customer telephone service? If you are curious and want to know how to improve yourself to be able to communicate well, then this course will help you with that! Description: When people noticed or realized that their communication skills specifically telephone etiquette is wrong or the do not possess such trait, they are often uncertain of where they should start to change it. In this course, you will know that one of the first steps to gaining or improving a person's phone etiquette is to know the different aspects of it. You should know the basics like phrasing and listening skills. If not, this is your chance to correct it. There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively since a lot of people do not realize they have little or no phone etiquette. Who is the course for? Professionals who work in the communications industry or part of the communications department. This will also be helpful to those people who are struggling with communication and expressing their thoughts into actions. People who are interested in learning more about communication. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Customer Service: Telephone Etiquette is a useful qualification to possess, and would be beneficial for the following careers: Call Centre Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Diploma in Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam-Diploma in Customer Service: Telephone Etiquette 00:20:00 Final Exam Final Exam-Diploma in Customer Service: Telephone Etiquette 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you a Pet Lover? Do you own any kind of pet in your home? Or are you planning to have one? The Diploma in Pet Care will be perfect for your needs and will be helpful for you to be able to take care of your pets. Description: This fully accredited Diploma in Pet Care course is perfect if you want to learn more about animal care. You could be looking to start your first job working with animals or you want to add this course to your portfolio of knowledge then this animal care course would be perfect for you. Taking advantage of online training, this Animal Care course will provide you with an overview of how to effectively care for animals. Increase your work prospects by increasing your knowledge of a range of animals including large animals and small household pets. This Diploma in Pet Care course will show you how to inspect the welfare conditions of animals to ensure safety whilst maintaining the upkeep of the animals. You can go into many different types of opportunities from owning your own small business to working in a clinic or similar business. There are various prospects and accreditation qualifications in animal care are important so this diploma can help to show potential employers that you have the skills to succeed in the industry. Who is the course for? Animal Health Care employees or professionals who want to improve themselves. Dog owners and lovers who want to learn how to train their dogs Entry Requirement: This course is available to all learners, of all academic backgrounds. However, although an education and experience in animal and pet care will be an advantage. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Pet Care is perfect for those animal health professionals like: Animal Breeder Animal Groomer Animal Handler Veterinary Doctors Veterinary Technicians And Much More! Pet Care Introduction 00:15:00 Determine The Pet Which Will Be The Best Fit To Your Family 00:30:00 Safety is most important for your pet 00:15:00 What kind of food will you choose for your pets? 00:15:00 Preventing your pet from high temperature in warm hot months 00:20:00 First Aid Essentials 00:15:00 Assessment 00:15:00 Emergencies 00:30:00 Poisonings 00:15:00 Tips 00:15:00 Conclusion 00:15:00 Additional Supporting Material Grooming Manual for Dogs 00:00:00 Mock Exam Mock Exam- Diploma in Pet Care 00:20:00 Final Exam Final Exam- Diploma in Pet Care 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00