6635 Employee courses

Fully Approved Course - CPD and ILM Approved 100% online training, 30 minutes course Stop & start at anytime No time limit Course Description Developing Teamwork is all about building stronger relationships within your team by getting to know each other better and creating the foundations for an exceptionally high performing group of people. This course explains in detail what team working is and covers some of the basic principles for putting together a group of people who will work well together. It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing it. It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team. Our Developing Teamwork course can be a great starting point for new managers or those that just want to enhance their management skills. This acts as a great introduction to the subject and covers the key concepts and theories around establishing and maintaining effective, resilient teams. This course can be sold to individuals who are doing the training for themselves or it can be pitched to businesses who might want to put all of their first line management team through the training, so they are all work in the same way and have the same skill set. Modules: What is Team Working? Conflicts Management Behaviour Resilience   Advantages The course is approved by leading industry bodies CPD Service in London. Dirextra is member of CPD Service and ILM approved CPD approval means that this course can be used by those that need to prove they are continually developing themselves. ILM approval means that candidates that complete this course can contact us to arrange for an ILM certificate to be provided. This does have an additional cost associated with it but they get a recognised management qualification. Online training is flexible, efficient and cost effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training in around their work and personal life Further Progression For candidates that want to add more qualifications to their CV our Leadership Skills course is also ILM approved and can provide them with another recognised management qualification. For candidates new to management roles Managing Meetings would be a great next step although working through any of our range of Business Skills courses would be valuable For candidates specifically interested in developing resilient teams and maintaining employee engagement our Introduction to Emotional Intelligence course goes hand in hand with this one as part of our Emotional Intelligence category

Customer Service Training 20-in-1 Bundle: Learn the Skills You Need to Deliver Exceptional Customer Service. The Customer Service Training Bundle is the most comprehensive and up-to-date training available for anyone who wants to learn the skills they need to deliver exceptional customer service. This bundle includes 20 courses that cover all aspects of customer service, from the basics of communication and problem-solving to advanced topics like cross-cultural awareness and customer psychology. Learning Outcomes By the end of this bundle, you will be able to: Understand the importance of customer service and how it can impact your business Develop the skills you need to communicate effectively with customers Resolve customer complaints in a professional and timely manner Build relationships with customers and create a positive customer experience Apply cross-cultural awareness to your customer service interactions Understand the psychology of customers and use this knowledge to improve your customer service Master the essential skills for providing excellent customer service, including active listening, empathy, and problem-solving Key Features: 20 Courses Bundle, Accredited by CPD Top-notch video lessons Instant FREE e-certificate Entirely online, interactive course with audio voiceover Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases So, enrol now in this Course and make your every penny worth it! The Customer Service Training Bundle is perfect for anyone who wants to improve their customer service skills. Whether you are a customer service representative, a manager, or simply someone who wants to learn how to better interact with customers, this bundle has something for you. The courses in this bundle are taught by experienced professionals who have years of experience in the customer service industry. They will teach you the latest techniques and best practices for delivering exceptional. In addition to the courses, you will also have access to a variety of resources, including reading materials, quizzes, and case studies. These resources will help you to reinforce your learning and put your new skills into practice. Courses included in this Customer Service Training are: Course 01: Customer Service Training Course 02: CRM - Customer Relationship Management Course 03: Patient Customer Service Course 04: Phone-Based Customer Service Course 05: Receptionist Course 06: Customer Due Diligence (CDD) Course 07: Sales: Psychology of Customers Course 08: Retail Customer Service - Level 3 Course 09: Cross-Cultural Awareness Training Course 10: Know Your Customer (KYC) Course 11: Effective Communication Strategies Course 12: Self Esteem and Assertiveness Skills Course Course 13: Leadership & Management: Interpersonal Skills Course 14: Public Speaking Course 15: Body Language Masterclass Course 16: Public Relations Course 17: Email Writing Course 18: Behaviour Management Course 19: Decision Making and Critical Thinking Course 20: Time Management Benefits of taking this course: There are many benefits to taking the Customer Service Training Bundle. These include: Improved customer satisfaction Increased sales Reduced costs Improved employee morale A positive reputation for your business The Training Bundle is the best way to learn the skills you need to deliver exceptional customer service. With this bundle, you will have the knowledge and skills you need to improve your customer service, boost your business, and create a positive customer experience. Sign up for the Course today and start improving your skills! Accreditation This courses are fully CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you successfully complete your course, you will immediately be sent digital certificates for the bundle courses. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Training Bundle is perfect for anyone who wants to improve their customer service skills. This includes: Customer service representatives Managers Salespeople Anyone who interacts with customers Requirements There are no formal requirements for this bundle course to be enrolled. Career path This Course will help you uplift your career or guide you to a new one, including: Customer service agent Customer success manager Front desk officer Receptionist Salesman Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

***24 Hour Limited Time Flash Sale*** Level 5 Diploma in People Management & HR - CPD Approved Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter In today's rapidly evolving workplace, effective people management is paramount for sustaining organizational growth and achieving strategic goals. Recent studies have shown that businesses in the UK with strong management practices are 56% more productive and 75% more profitable. Yet, how can managers elevate their skills to navigate complex team dynamics, adapt to changing market demands, and drive performance? This Level 5 Diploma in People Management Bundle addresses these critical questions, offering a comprehensive pathway to mastering the art of leading and developing people. This meticulously curated bundle comprises 25 courses, ranging from foundational people management principles to specialised disciplines such as Agile Project Management and Compliance Risk Management. Learners will explore advanced strategies in HR management, team building, strategic and operational management, alongside acquiring crucial soft skills like motivation, public speaking, and conflict resolution. With a strong emphasis on practical applications and current trends, this program equips participants with the tools to make informed decisions, inspire teams, and implement effective changes within their organizations. With this Level 5 Diploma in People Management course, you will get 25 CPD Accredited PDF Certificates, Hard Copy Certificate of Level 5 Diploma in People Management and our exclusive student ID card absolutely free. Courses Are Included In This Level 5 Diploma in People Management Bundle: Course 01: Level 5 Diploma in People Management Course 02: Organisation & People Management Course 03: HR Management Diploma Course 04: Strategic Management Training Course 05: Agile Project Management Course 06: Diploma in Team Management at QLS Level 5 Course 07: Diploma in Performance Management Course 08: Diploma in Employee Management Course 09: Motivation Skills Course 10: Team Building & Management Diploma Course 11: Office Administration & Skills Diploma Course 12: Diploma in Meeting Management Course 13: Change Management Course 14: Recruitment Consultant Diploma Course 15: Talent Management Level 3 Course 16: Diploma in Operations Management Course 17: Payroll Administrator Training Course 18: Leadership Skills Course Course 19: Smart Goal Setting Course 20: Critical Thinking in The Workplace Course 21: Confidence Building & Assertiveness Course 22: Public Speaking Diploma Course 23: Conflict Management Training Course 24: Cross-Cultural Awareness Training Course 25: Compliance Risk and Management Embarking on Level 5 Diploma in People Management is more than just taking an online course; it's an investment in your future. By completing this bundle, you'll not only gain invaluable skills but also open doors to new career opportunities and advancements, boosting your earning potential. Don't miss this chance to elevate your career and skillset. Enrol in Level 5 Diploma in People Management today and take the first step towards achieving your goals and dreams. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of this course Get a free student ID card with this Training This course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to this course materials This course comes with 24/7 tutor support Start your learning journey straightaway ! Whether you're looking to ascend to a leadership position, enhance your managerial capabilities, or refine your team's performance, this Level 5 Diploma in People Management Bundle presents an unparalleled opportunity. Embrace the chance to transform your career trajectory, foster a thriving work environment, and contribute to your organization's success. Enrol now and take the first step towards becoming an influential leader in the modern workforce. How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £25*12.99 = £324) CPD Hard Copy Certificate: Free ( For The Title Course: Previously it was £29.99) CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements This bundle doesn't require prior experience and is suitable for diverse learners. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard copy certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

"Preventing Sexual Harassment in the Workplace" addresses the challenge of creating a safe and respectful work environment free from any form of harassment or discrimination based on gender or sex. This involves implementing comprehensive policies, training programs, and reporting mechanisms to prevent, address, and eradicate instances of sexual harassment. Discover the critical importance of proactive measures in fostering a culture of zero tolerance for sexual harassment, promoting employee well-being, and mitigating legal and reputational risks for organizations. By prioritizing awareness, education, and accountability at all levels of the organization, the goal is to create an inclusive workplace where all employees feel valued, respected, and empowered to speak up against harassment. Learning Objectives The following are some of the key outcomes in this course: Develop an understanding of discrimination, Define harassment and four types of harassment, Recovering From Sexual Harassment, Three stages of intervention, Five tips to prevent sexual harassment Target Audience Human Resources Professionals. Managers, Team Leaders, Young Professionals Course Outline 1.Understanding Harassment and Discrimination In this lesson, you'll learn what harassment and discrimination are and explore some examples of each behavior type. In the end, you'll get an assessment to check if your conduct, or that of others, is supporting a safe and respectful work environment. 2.What Is Sexual Harassment? In this lesson, you'll learn about sexual harassment in the workplace. First, we'll dive into what it is and what it isn't, as well as the types of relationships under which it can occur. You'll also learn about the two kinds of abuse that are illegal under Title VII of the Civil Rights Act of 1964 as well as their psychological and professional impact. 3.Four Forms of Sexual Harassment and Their Consequences In this lesson, you'll explore examples of verbal, nonverbal, physical, and visual sexual harassment. You'll learn why those behaviors are bad for business and what potential consequences harassers face. Boosting your self-awareness, you'll also take an assessment to check your conduct. 4.What to Do if You're Being Sexually Harassed at Work In this lesson, you'll learn what to do if you experience sexual harassment in the workplace. First, we'll tackle the fear of retaliation-including what retaliation looks like and why you're protected against it. Then, you'll learn what steps you can take to stop and document the behavior, as well as a few tips for recovering psychologically. 5.Bystander Intervention In this lesson, you'll get an action plan for those situations by learning what bystander intervention is, reasons people have for not intervening, and practical actions you can take to help those who are targeted by sexual harassment. 6.Preventing Sexual Harassment as a Supervisor In this lesson, you'll learn why prevention is vital, how to address it with five strategies, and why managers are critical to leading that charge. 7.What to Do if You're Being Sexually Harassed at Work In this lesson, you'll learn what to do if you experience sexual harassment in the workplace. First, we'll tackle the fear of retaliation-including what retaliation looks like and why you're protected against it. Then, you'll learn what steps you can take to stop and document the behavior, as well as a few tips for recovering psychologically. 8.Responding to Sexual Harassment Complaints In this lesson, you'll learn what to do if you hear that one of your team members is experiencing sexual harassment at work. You'll also learn how to handle the complaint in a way that's legal, professional, and ethically responsible by looking at some critical dos and don'ts.

Finding Your Ikigai This presentation demonstrates how Gratitude, Appreciation and Acknowledgment in our corporate culture can lead to a state of workplace well-being. When people use these tools for team communication and project excellence, they both feel and perform better. One of the 7 Principles of Acknowledgment in The Power of Acknowledgment by Judith W. Umlas states: "It is likely that acknowledgments can improve the emotional and physical health of both the giver and the receiver." The neuroscience of Gratitude is a field of growing interest to leaders at workplaces worldwide. Bringing these tools with commitment and intention into the workplace creates a sense of well-being among employees. This is a result at least in part to the release of chemical neurotransmitters such as serotonin, dopamine and oxytocin, among others. Feeling appreciated and valued further creates and enhances that sense of well-being. Acknowledgment of and gratitude for peoples' passions also helps them achieve their state of 'Ikigai,' a Japanese Concept meaning "A Reason for Being." The convergence of what people love (their passion), what the world needs (their mission), what they are good at (their vocation) and what they can get paid for (their profession) creates the state of Ikigai which then fosters a sense of joy and well-being. This can take the form of an employee volunteering for an organization outside of work, doing what they love at work or playing the drums. By acknowledging them and expressing your gratitude to them for pursuing these passions, companies can support the joyful state of Ikigai that helps lead to an overall sense of purpose and workplace well-being. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

24 Hour Flash Deal **25-in-1 Employability, Job Search Skills, Soft Skills, Interview and Career Development Mega Bundle** Employability, Job Search Skills, Soft Skills, Interview and Career Development Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Employability, Job Search Skills, Soft Skills, Interview and Career Development package online with Studyhub through our online learning platform. The Employability, Job Search Skills, Soft Skills, Interview and Career Development bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Employability, Job Search Skills, Soft Skills, Interview and Career Development course provides complete 360-degree training on Employability, Job Search Skills, Soft Skills, Interview and Career Development. You'll get not one, not two, not three, but twenty-five Employability, Job Search Skills, Soft Skills, Interview and Career Development courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Employability, Job Search Skills, Soft Skills, Interview and Career Development courses are yours for as long as you want them once you enrol in this course This Employability, Job Search Skills, Soft Skills, Interview and Career Development Bundle consists the following career oriented courses: Course 01: Job Search Skills Course 02: Effective CV Writing: Crafting Impressive Resumes Course 03: Interview Skills: Ace the Interview Course 04: Ultimate Job Interview in English Course 05: Public Speaking: Presentations like a Boss Course 06: Business Etiquette Mastery Course 07: Conflict Resolution Course 08: Workplace Communication Management Course 09: Influencing and Negotiation Skills Course 10: Motivational Mentorship: Inspiring Personal and Professional Growth Course 11: Emotional Intelligence and Social Management Diploma Course 12: Assertiveness Skills: Developing Confidence and Effective Communication Course 13: Persuasion and Influencing Skills Course 14: Diversity Training Course 15: Performance Management Course 16: Emotional Intelligence: Become EQ Counsellor Course 17: Employee Engagement and Retention Strategies Course 18: Team Building Masterclass Course 19: Strategic Management and Leadership Development Course 20: Diploma in Workplace Professionalism and Communication Course 21: Video Job Interview for Job Seekers Course 22: Creating a Professional LinkedIn profile Course 23: Diploma in Career Development and Passion Course 24: Leadership & Management Training Course 25: UK Employment Law The Employability, Job Search Skills, Soft Skills, Interview and Career Development course has been prepared by focusing largely on Employability, Job Search Skills, Soft Skills, Interview and Career Development career readiness. It has been designed by our Employability, Job Search Skills, Soft Skills, Interview and Career Development specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Employability, Job Search Skills, Soft Skills, Interview and Career Development Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Employability, Job Search Skills, Soft Skills, Interview and Career Development bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Employability, Job Search Skills, Soft Skills, Interview and Career Development Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Employability, Job Search Skills, Soft Skills, Interview and Career Development Elementary modules, allowing our students to grasp each lesson quickly. The Employability, Job Search Skills, Soft Skills, Interview and Career Development course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Employability, Job Search Skills, Soft Skills, Interview and Career Development bundle, you really hit the jackpot. Here's what you get: Step by step Employability, Job Search Skills, Soft Skills, Interview and Career Development lessons One to one assistance from Employability, Job Search Skills, Soft Skills, Interview and Career Developmentprofessionals if you need it Innovative exams to test your knowledge after the Employability, Job Search Skills, Soft Skills, Interview and Career Developmentcourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Employability, Job Search Skills, Soft Skills, Interview and Career Development courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Employability, Job Search Skills, Soft Skills, Interview and Career Development certificate and transcript on the next working day Easily learn the Employability, Job Search Skills, Soft Skills, Interview and Career Development skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Employability, Job Search Skills, Soft Skills, Interview and Career Development training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Employability, Job Search Skills, Soft Skills, Interview and Career Development Requirements To participate in this Employability, Job Search Skills, Soft Skills, Interview and Career Development course, all you need is - A smart device A secure internet connection And a keen interest in Employability, Job Search Skills, Soft Skills, Interview and Career Development Career path You will be able to kickstart your Employability, Job Search Skills, Soft Skills, Interview and Career Development career because this course includes various courses as a bonus. This bundle is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore job search skills and career development opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hour Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about recruitment Understand the core competencies and principles of recruitment Explore the various areas of recruitment Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert HR manager or human resources manager and recruitment consultant Recruitment Selection and Onboarding Training Program Course Master the skills you need to propel your career forward in recruitment. This course will equip you with the essential knowledge and skillset that will make you a confident HR manager or human resources manager and recruitment consultant and take your career to the next level. This comprehensive recruitment course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this recruitment course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective recruitment practice and equip you with the essential skills, confidence and competence to assist you in the recruitment industry. You'll gain a solid understanding of the core competencies required to drive a successful career in recruitment. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for HR manager or human resources manager and recruitment consultant or for people who are aspiring to specialize in recruitment. Enroll in this recruitment course today and take the next step towards your personal and professional goals. Earn industry-recognized credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive recruitment course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this recruitment can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This recruitment course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This recruitment course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Preview What all Will We Cover 00:04:00 Recruitment What All Will We Cover in Recruitment And What is Employee Value Preposition 00:08:00 Recruitment: Defining the Outcomes From a Role 00:08:00 Drafting a Job Description 00:12:00 Recruitment Channels 00:12:00 Recruitment Metrics 00:10:00 Selection What all Will We Cover 00:10:00 Using Role plays and Presentations as Selection Tools 00:09:00 Using Situational Judgement Tests (SJTs) and Case Studies as Selection Tools 00:05:00 How to conduct a Competency Based Interview (CBI) and a Behavioural Event (BEI) 00:07:00 How to Use The Assessment Form to Compile Findings of all Assessment Tools 00:07:00 Onboarding How to onboard a new employee in the company : Best practices 00:09:00 Supplementary Resources Supplementary Resources - Recruitment, Selection and Onboarding 00:00:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Learn how to build a positive public image and attract your target market by enrolling in our expertly designed Level 3- Public Relation Course. This course educates you on precise concepts to build mutually beneficial relations between a company and the public to manage and maintain its reputation. Through this course, you will get equipped with a range of developed skills to maintain and manipulate public opinion in various ways. We will train you to develop effective public relations strategies and campaigns to promote great information flow within your organization. Brace yourself for success in a variety of professional fields by enrolling today! Level 3- Public Relation Course has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. This Bundle Consists of the following Premium courses: Course 01: Level 3- Public Relation Course Course 02: Customer Relationship Management Course 03: Media and Public Relations Course 04: Telesales Executive Training Course 05: Sales: Psychology of Customers Course 06: Facilities Management Level 3 Course 07: Online Meeting Management Course 08: Effective Communication Skills Diploma Course 09: The Formula to Talk with Strangers Course 10: Public Speaking and Presentation Skill Course Course 11: Touch Typing Essential Skills Level 3 So, enrol now to advance your PR: Public Relation career! How will I get my Certificate? After successfully completing the PR: Public Relation course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your PR: Public Relation expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum: Course 01: Level 3- Public Relation Course Introduction Concepts Management and Organisation of Public Relations Public Relations Tactics and Research Major Fields of Public Relations Practice Part I Major Fields of Public Relations Practice Part II Social Media and PR Crisis management Ethics & Professionalism in Public Relations Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Media and Public Relations Module One: Networking for Success (I) Module Two: Networking For Success (II) Module Three: The Meet and Greet Module Four: Dressing for Success Module Five: Writing Module Six: Setting Goals Module Seven: Media Relations Module Eight: Issues and Crisis Communication Planning Module Nine: Social Media (The PR Toolkit) Module Ten: Employee Communications CPD 110 CPD hours / points Accredited by CPD Quality Standards Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

This Course at a Glance Discover the ways a fire can spread and know how to tackle it rapidly at the very early stage of fire Acquire knowledge about the various hazards that you need to be aware of when tackling a fire Identify the different types of Fire Extinguishers that are available Understand when, where and which fire extinguisher to use Understand what actions you need to take upon discovering fire or hearing of any fire alarm Understand what pre-engagement actions need to be taken to ensure proper use of fire extinguisher Learn how to use different types of Fire Extinguishers effectively and rapidly Fire Extinguisher Training Course Overview The Regulatory Reform (Fire Safety) Order 2005 applies to all workplaces regardless of the number of employees and requires employers to provide adequate training in fire awareness for all members of their staff. Therefore, it is extremely important for all businesses to train their employees to undergo appropriate fire extinguisher training to ensure their own safety as well as others around them. This extensive Fire Extinguisher Training course is designed to increase your confidence to act rapidly in case of any emergency situation that can help diffuse the fire at the root level and stop it from spreading. This course will also teach you how to use the correct fire extinguisher that suits the specific type of fire. Using the wrong fire extinguisher on the wrong sort of fire can showcase an adverse effect by aggravating the fire. The chances of serious injury or death will scale down if your employees are aware of how to act in the case of a workplace fire and bring it under control. Each year in the UK, there are more than 22,000 non-residential fires, with a large number of these occurring in workplaces. Almost every workplace contains a fire extinguisher but having fire extinguishers will not improve its fire security unless the individual handling it is well trained to operate it appropriately. Implementing compulsory fire extinguisher training within your workplace will ensure that your employees are trained and well prepared for a fire mishap. Upon successful completion of this Fire Extinguisher Training course, you will be able to operate a fire extinguisher properly and efficiently in case of any emergency situation that can potentially save lives. Who should take this course? This Fire Extinguisher Training Course is suitable for: Any employee Owners of any business Anyone responsible for supervising fire safety Any designated fire marshall in their workplace Anyone interested to learn about fire safety protocols Whether you are the owner of any company looking to ensure your employees are well-trained to rapidly suppress and extinguish workplace fires or an employee looking to upskill your knowledge about handling a fire extinguisher perfectly in any emergency situation, this course will set you up with the appropriate skills and knowledge to minimize the overall damage caused by fire. Entry Requirements There are no academic entry requirements for this Fire Extinguisher Training Course Online course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Fire Extinguisher Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: Fire Extinguishers Module 2: Pre-Engagement Action Module 3: Using a Fire Extinguisher Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Valuable Certification On completion of the Fire Extinguisher Training Course, you will be eligible to download CPD and IIRSM accredited and by the Institute of Hospitality endorsed free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 Overview This Course at a Glance Discover the ways a fire can spread and know how to tackle it rapidly at the very early stage of fire Acquire knowledge about the various hazards that you need to be aware of when tackling a fire Identify the different types of Fire Extinguishers that are available Understand when, where and which fire extinguisher to use Understand what actions you need to take upon discovering fire or hearing of any fire alarm Understand what pre-engagement actions need to be taken to ensure proper use of fire extinguisher Learn how to use different types of Fire Extinguishers effectively and rapidly Fire Extinguisher Training Course Overview The Regulatory Reform (Fire Safety) Order 2005 applies to all workplaces regardless of the number of employees and requires employers to provide adequate training in fire awareness for all members of their staff. Therefore, it is extremely important for all businesses to train their employees to undergo appropriate fire extinguisher training to ensure their own safety as well as others around them. This extensive Fire Extinguisher Training course is designed to increase your confidence to act rapidly in case of any emergency situation that can help diffuse the fire at the root level and stop it from spreading. This course will also teach you how to use the correct fire extinguisher that suits the specific type of fire. Using the wrong fire extinguisher on the wrong sort of fire can showcase an adverse effect by aggravating the fire. The chances of serious injury or death will scale down if your employees are aware of how to act in the case of a workplace fire and bring it under control. Each year in the UK, there are more than 22,000 non-residential fires, with a large number of these occurring in workplaces. Almost every workplace contains a fire extinguisher but having fire extinguishers will not improve its fire security unless the individual handling it is well trained to operate it appropriately. Implementing compulsory fire extinguisher training within your workplace will ensure that your employees are trained and well prepared for a fire mishap. Upon successful completion of this Fire Extinguisher Training course, you will be able to operate a fire extinguisher properly and efficiently in case of any emergency situation that can potentially save lives. Who should take this course? This Fire Extinguisher Training Course is suitable for: Any employee Owners of any business Anyone responsible for supervising fire safety Any designated fire marshall in their workplace Anyone interested to learn about fire safety protocols Whether you are the owner of any company looking to ensure your employees are well-trained to rapidly suppress and extinguish workplace fires or an employee looking to upskill your knowledge about handling a fire extinguisher perfectly in any emergency situation, this course will set you up with the appropriate skills and knowledge to minimize the overall damage caused by fire. Entry Requirements There are no academic entry requirements for this Fire Extinguisher Training Course Online course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Fire Extinguisher Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: Fire Extinguishers Module 2: Pre-Engagement Action Module 3: Using a Fire Extinguisher Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Valuable Certification On completion of the Fire Extinguisher Training Course, you will be eligible to download CPD and IIRSM accredited and by the Institute of Hospitality endorsed free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 FAQ Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org Course Fee £20 £40 50% OFF 👉 CPD UK Accredited PDF Certificate Included 4 interest-free payments of £5 Fire Extinguisher Training Course Online quantity ENROL NOW 14 Days Money Back Guarantee Instant Access Get In Touch Today Live CHAT WITH US CALL ON - 0300 124 5585 Certificate of Achievement Valuable Certification On completion of the Fire Extinguisher Training Course, you will be eligible to download CPD and IIRSM accredited and by the Institute of Hospitality endorsed free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Our Business Performance Measurement course provides comprehensive training to effectively measure and track key performance indicators for organisational success. In this course, you will gain the skills to assess and improve business performance, make data-driven decisions and optimise efficiency. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn how to connect vision with a task Understand functional strategy Get acquainted with critical success factors Understand key performance indicators Know balanced measurement Understand the organisational vision Learn the concepts in performance measurement Know how to present performance data Understand customer KPIs Know employees KPIs Learn operational KPIs Understand how to monitor and manage performance Business Performance Measurement Course Overview This online course will give you a clear understanding of key concepts in performance management, the process to present performance data, and customer KPIs. You will learn everything about customer KPIs, employee KPIs, and financial KPIs. This extensive course will help you measure the right thing, understand key performance indicators, balanced measurement, financial measures, customer measures, and process measures. You will understand the will and skill matrix and master elements like directing, encouraging, supporting, and delegating. By the end of the course, you will have a solid knowledge of performance management, golden thread, setting objectives, and measuring and monitoring. Who should take this course? This comprehensive business performance management course is suitable for those who want in-depth knowledge of key performance indicators, the process to measure and monitor, and the difference between will and skill. Entry Requirement There are no academic entry requirements for this Business Performance Measurement course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Business performance measurement course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Performance Measurement Introduction and Agenda Concepts in Performance Measurement Presenting Performance Data Customer KPIs Introduction Customer KPIs Part 1 Customer KPIs Part 2 Exercise Part 1 Employee KPIs Part 2 Exercise Part 2 Operational KPIs Part 3 Exercise Part 3 Financial KPIs Part 4 Exercise Part 4 Monitoring and Managing Performance Course Exercise Suggested Answer Course Exercise Assessment Assessment - Business Performance Measurement Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org