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*** Service: Customer Service*** Do you want to start a career in customer service? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your professional horizons, enrol in this Level 2 Customer Service course right now. This Level 2 Customer Service course is ideal for both job seekers and current employees. An organization's success is determined by the quality of its customer support and services in the business world. The modern consumer prefers brands that prioritize customer service over product selection and even low prices. Customer loyalty cannot be bought at any price, but it can be obtained through excellent customer service. If you are trying to secure your first job or advance your current customer service career, this Level 2 Customer Service course will make a difference. Take the first big step toward realizing your full potential today with our support. Learning Outcomes After completing this Service: Customer Service course, you will be able to - Begin your career in any customer-facing role and succeed. Recognize your client's most important needs. Determine what it takes to have excellent customer service. Dealing with difficult clients and difficult situations is a necessary part of the work. Handle complaints professionally and confidently. Why Choose Customer Service Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Other courses are included with Service : Customer Service Bundle Course*** Course 01: Level 2 Customer Service Course 02: Anger Management Course 03: Communication Skills Course Course Curriculum *** Service: Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers Assessment Method After completing each module of the Service: Customer Service Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Service: Customer Service course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? *** Service: Customer Service*** This Service: Customer Service course is ideal for anyone looking for a rewarding job in customer service. Requirements There are no specific requirements for this Customer Service course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Take your creative vision to new heights with our Drone Photography Course — your aerial gateway to capturing the world from above. Whether you're looking to elevate your content for social media, build a photography portfolio, or simply want to explore a fresh perspective, this course is designed to help you frame every shot with purpose and precision. No jargon, no fluff — just the essentials to help you understand your drone, master camera angles, and bring out the drama in every landscape. With step-by-step lessons and engaging content, you'll learn how to fly your drone with confidence, compose shots that catch the eye, and avoid common pitfalls many beginners make. From flight regulations and weather awareness to dynamic shot planning, this course gives you the tools to produce scroll-stopping visuals — all from the comfort of wherever you choose to learn. Whether you’re a hobbyist or building toward a creative side hustle, this is your chance to soar with purpose. Learning Outcomes: Understand the basics of photography and camera functions Explore the art of Drone Photography and its potential applications Learn how to operate drone equipment safely and effectively Master the use of light, filters, and white balance in photography Understand the importance of photo resolution and quality Develop the skills to capture stunning aerial images and videos using a drone Curriculum Photography Basics How Does a Camera Work Shutter Speed ISO Exposure Triangle Lights & Filters White Balance Photo Resolution & Quality Drone Photography Intro to Drone Photography Our Recommended Drone Equipment Drone Tips Drone Demo How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Aerial Photographer - £23,000 - £50,000 Freelance Photographer - £18,000 - £40,000 Event Photographer - £15,000 - £30,000 Real Estate Photographer - £20,000 - £35,000 Wildlife Photographer - £18,000 - £45,000 Travel Photographer - £20,000 - £35,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Looking to navigate the unpredictable world of penny stocks with a sharper edge? This course offers a deep-dive into the essentials of day trading small-cap stocks, tailored for those aiming to approach the market with smarter, sharper strategies. Whether you're new to the scene or looking to sharpen your instincts, the content is structured to give you a grounded understanding of patterns, price movements, and risk awareness—without the fluff or fancy jargon. Expect practical insights drawn from seasoned experience, covering key indicators, timing tactics, and how to steer clear of costly traps that catch many off guard. The course walks you through scenarios that help make sense of volatility, identify genuine trading signals, and build confidence in fast-moving markets. It's ideal for anyone ready to strengthen their trading mindset and decision-making, one calculated move at a time. Learning Outcomes Identify profitable penny stocks to trade. Understand the technical and fundamental analysis. Execute trades confidently with risk management. Analyse and utilise trading psychology. Recognise different order types in trading. Develop a risk-free trading strategy. Course Curriculum: Introduction Module 01: Penny Stocks Module 02: Opening a Trading Account Module 03: Setting Up Trading Platform Module 04: Buying vs. Short Selling Module 05: Short Sale Restrictions: SSR Module 06: Technical Analysis Module 07: Fundamental Analysis Module 08: Scanning for Stocks to Trade Module 09: Trading Psychology Module 10: Understanding the Order Types Module 11: Trading Breakouts Module 12: Stock Market Dictionary Module 13: Risk Free Trading Strategy How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Junior Trader - £25,000 to £40,000 per year Trading Assistant - £22,000 to £28,000 per year Stock Broker - £35,000 to £60,000 per year Investment Analyst - £30,000 to £50,000 per year Financial Advisor - £30,000 to £50,000 per year Risk Manager - £45,000 to £70,000 per year Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Ever fancied running your own online magazine or blog but didn’t know where to start? This course is the shortcut you’ve been waiting for. In just one hour, you'll be guided through the process of building a polished, fully-functional website using Wix – no coding, no stress, and definitely no prior experience required. Whether your passion lies in fashion, travel, food, or your own unique niche, this course equips you with the know-how to publish your ideas in a sleek, reader-friendly format. With clear guidance and a sprinkle of creativity, you’ll learn how to design pages, structure content, and add key features that make your site tick. From choosing the right layout to setting up your blog posts and tweaking design elements to match your vibe – everything is made refreshingly simple. If you’ve got an idea and an hour to spare, you’re already halfway there. Learning Outcomes: Set up a website and select a colour palette Add and customise a Wix blog Design a custom header strip with parallax Create custom blog elements to enhance your content Use Wix Lightboxes to create pop-up menus Connect articles to custom elements and create category pages Course Curriculum: Introduction Introduction Getting started Set up your site, formatting fonts and selecting a colour palette Add the Wix Blog to Your Site Start Designing Adding a custom header strip with parallax Creating the 1st custom blog element Creating the 2nd custom element Adding a Wix blog element Pop-Up Menu Creation Pop-Up Menu creation using Wix Lightboxes Connecting your articles to your elements to make them visible. Creating Category Pages Connect the blog to custom elements Final Connections How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Content Creator - £25,000 - £45,000 per year Digital Marketer - £20,000 - £50,000 per year Social Media Manager - £18,000 - £40,000 per year Freelance Writer - £15 - £50 per hour Web Designer - £18,000 - £40,000 per year Blog Editor - £20,000 - £30,000 per year Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

First Aid at Workplace Online Wherever we work or what precautions we take, there are always potential hazards. Furthermore, as we all know, sirens do not protect people from getting hurt. Nobody expects the worst, but one poor decision can result in a major disaster. As a result, we must be prepared to deal with any unexpected events. This First Aid at Workplace course will increase your awareness and skills, critical for a first responder. This course is designed to equip you with the knowledge and skills necessary to first aid in low-risk situations such as workplaces, stores, colleges, and restaurants. You will also be able to assess hazardous working conditions and take immediate action to avoid or mitigate them. This First Aid at Workplace course will also teach you how to spot common injuries and diseases, as well as what precautions to take to avoid them. Finally, you will gain a better understanding of COVID-19 and learn some basic first-aid procedures for this pandemic so that you can make your workplace a safer place for your coworkers and yourself. First Aid Training Info Main Course: Workplace First Aid Training Additional GIFT Courses of First Aid Training Course 01: Paediatric First Aid Course 02: Martial Art First Aid Course 03: Working at Height Training [ Note: Free PDF certificate will provide as soon as completing the First Aid at Workplace course] First Aid at Workplace Detailed course curriculum of First Aid at Workplace Module 01: Introduction Module 02: Managing Incident at Workplaces Module 03: Treating Secondary Injuries Module 04: Resuscitation (CPR) Module 05: Secondary Illness and Conditions Module 06: Additional Secondary Illness and Conditions Module 07: COVID 19 Awareness Assessment Method of First Aid at Workplace After completing each module of the First Aid at Workplace Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of First Aid at Workplace After completing the MCQ/Assignment assessment for this First Aid at Workplace course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? First Aid at Workplace This First Aid at Workplace course is highly recommended for those who may be called upon to provide first aid in the event of a variety of workplace incidents, injuries, or illnesses. Office workers, shop employees, warehouse or supply workers, and anyone interested in becoming a First Aider are included. Requirements First Aid at Workplace There are no specific requirements for this First Aid at Workplace course because it does not require any advanced knowledge or skills. Career path First Aid at Workplace This First Aid at Workplace Course will help expanding the range of opportunities available to you by growing your knowledge, skills, and CV! Certificates Certificate of completion Digital certificate - Included

Words shape our connections and influence how we navigate every interaction. The Power Of Words: Communication Skills Course reveals the subtle art behind effective communication, helping you harness language to build clarity, confidence, and rapport. Whether in writing or speech, mastering communication opens doors to better relationships, career progression, and leadership presence. This course guides you through the essential principles of expressing ideas clearly, listening actively, and adapting messages to different audiences — all while avoiding jargon and fluff. Designed for those who value the impact of well-chosen words, this course sharpens your ability to engage others thoughtfully and persuasively. Through expert insights and proven strategies, you will refine your communication style, making every conversation count. Prepare to become someone who speaks not only with purpose but also with a touch of wit and professionalism — proving that the right words can indeed move mountains without needing a microphone. Learning Outcomes: Understand how your words shape your identity and define who you are. Develop the skills to express yourself with clarity and authenticity. Discover the power of language as a tool for healing and self-care. Learn techniques to identify and release negative self-talk. Gain a deeper understanding of the ways in which your words can influence your destiny. Develop the confidence to use language to manifest your desires and achieve your goals. Unlock your full potential by mastering the art of communication. Course Curriculum: Lesson 01: Your words define who you are. Lesson 02: Your words define your character. Lesson 03: Your words drive your behaviour. Lesson 04: Your words have the potential to heal you. Lesson 05: Your words can influence your destiny. How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Public relations specialist: £20,000 - £60,000 per year Human resources specialist: £25,000 - £50,000 per year Marketing manager: £30,000 - £70,000 per year Counsellor/therapist: £20,000 - £45,000 per year Journalist/writer: £20,000 - £50,000 per year Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Perseverance is the quiet force behind every success story, the steadfast companion that sees us through setbacks and moments of doubt. This course delves into the nature of perseverance, exploring how a determined mindset can shape outcomes and open doors that once seemed firmly shut. It’s about nurturing resilience, sustaining motivation, and maintaining focus over time — not just fleeting bursts of enthusiasm. Whether you’re seeking personal growth or professional advancement, understanding perseverance’s role can make all the difference. Through insightful lessons and thought-provoking reflections, The Power of Perseverance offers a fresh perspective on how consistent effort and patience fuel achievement. You’ll uncover strategies to manage challenges without losing momentum and learn how to cultivate the mental stamina necessary for long-term goals. This course is designed to inspire you to keep moving forward, even when the path gets tricky — all delivered in a style that respects your intelligence while gently nudging you towards your potential. Learning Outcomes Cultivate a persistent mindset to overcome challenges. Stay focused on your goals, and don't give up. Discover your true potential by refusing to quit. Find the inner strength to pursue your dreams. Learn to bounce back from setbacks and failures. Develop resilience and maintain motivation. Course Curriculum: Lesson 01: Developing a Don't Quit Mentality Lesson 02: Eyes on the Vision, Don't Relent Lesson 03: Find Out How Far You Can Go By Refusing To Quit Lesson 04: Finding Strength To Go After Your Dreams Lesson 05: Bouncing Back After a Setback How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Completing course can open doors to many career paths. Here are a few examples: Life Coach - £25,000 to £75,000 per year. Sales Manager - £30,000 to £80,000 per year. Project Manager - £35,000 to £70,000 per year. Public Speaker - £20,000 to £100,000 per year. Entrepreneur - Salary varies based on the business's success. Writer - Salary varies based on experience and the type of writing. Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Navigating the ups and downs of penny stock trading doesn’t need to feel like guesswork. This course cuts through the noise and brings structure to one of the most unpredictable corners of the trading world. Whether you're exploring penny stocks out of curiosity or determined to refine your approach, this course presents tested strategies and pattern recognition techniques tailored specifically for consistent performance in volatile markets. Expect well-paced lessons that focus on timing, analysis, and key decision-making moments within the trading cycle. You'll gain a clear understanding of typical behavioural patterns of low-cap stocks, how seasoned traders spot movement before it happens, and ways to approach your trades with a level head—regardless of what the market throws your way. This is for learners who appreciate precision, consistency, and smart decision-making in a highly competitive arena. Learning Outcomes Understand the fundamental and technical analysis of stocks. Develop a trading strategy based on momentum and breakouts. Analyse the morning gap and its impact on trading. Distinguish between penny and blue-chip stocks and their trading patterns. Learn to set up a trading platform and practice risk-free trading. Apply the acquired knowledge to make consistent profits in day trading. Course Curriculum: Module 01: Day Trading Module 02: Penny Stocks vs. Blue Chip Stocks Module 03: Technical Analysis Module 04: Fundamental Analysis Module 05: Buying Breakouts Module 06: Momentum Trading Strategy Module 07: Morning Gap Strategy Module 08: Analysis and Examples of Strategy Module 09: Setting Up Trading Platform Module 10: Practice Risk Free Trading How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Stockbroker - Average salary of £50,000 per year. Financial Analyst - Average salary of £40,000 per year. Day Trader - Average salary of £55,000 per year. Investment Banker - Average salary of £70,000 per year. Hedge Fund Manager - Average salary of £80,000 per year. Portfolio Manager - Average salary of £60,000 per year. Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

In today’s digital landscape, social media isn’t just a pastime — it’s a powerful tool that shapes how businesses connect, communicate, and captivate their audiences. This course offers a deep dive into the essential strategies behind social media success, helping learners understand the dynamics of various platforms, content creation, and audience engagement. Whether you're looking to enhance brand visibility or foster meaningful conversations online, this course delivers the insight needed to navigate the ever-changing social media environment with confidence. Designed to suit professionals, entrepreneurs, and marketers alike, the course focuses on developing a savvy approach to social media marketing without the fuss. From mastering the art of compelling posts to analysing performance metrics, learners will discover how to create content that resonates and drives results. With a blend of theory and case study examples, the course ensures you’re well-prepared to harness the power of social media to build presence and influence — all delivered in a clear, accessible style with a touch of wit to keep things lively. Learning Outcomes Discover how to harness social media for business growth. Establish a robust personal brand to differentiate yourself. Grasp effective brand promotion strategies on social media. Foster authenticity and truthfulness in your social media presence. Utilise social media to enhance communication skills. Acquire practical skills and knowledge to excel in social media. Course Curriculum: Lesson 01: Grow Your Business On Social Media Lesson 02: Your Personal Brand Lesson 03: Promoting Your Brand On Social Media Lesson 04: Being True To Yourself On Social Media Lesson 05: Using Social Media To Improve Your Communication Skills How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path You can pursue opportunities such as: Social Media Manager - £25,000 to £50,000 per year Content Creator/Strategist - £20,000 to £50,000 per year Digital Marketing Manager - £30,000 to £70,000 per year Social Media Analyst - £25,000 to £50,000 per year Influencer Marketing Manager - £25,000 to £60,000 per year Social Media Advertising Specialist - £25,000 to £50,000 per year Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Regret has an uncanny way of lingering—whether it’s about missed chances, wrong choices, or things left unsaid. This course is designed for those ready to stop replaying the past and start reframing their mindset. By exploring the emotional and cognitive roots of regret, you’ll gain a clear understanding of how it works, why it affects us, and what to do when it strikes. Rather than drowning in “what ifs,” this course offers a thought-provoking, structured approach to managing regret in a way that’s both rational and emotionally intelligent. With a balance of insightful strategies and reflective exercises, you'll learn to shift your perspective and move forward with a healthier outlook. Regret may visit—but it doesn’t have to stay. Learning Outcomes Learn quick and effective strategies to manage regret. Discover how to shift your focus away from past mistakes. Understand why dwelling on past decisions is counterproductive. Develop healthy coping mechanisms to deal with regret. Learn creative ways to address and move on from regret. Explore the positive aspects of regret and how to harness them. Course Curriculum: Lesson 01: 4 Quick and Clever Tips to Handle Regret Lesson 02: 4 Quick Changes in Your Life that will Take the Focus off Regret Lesson 03: 4 Reasons Why You Shouldn't Regret Past Decisions Lesson 04: 4 Steps Towards Dealing with Regret in a Healthy Way Lesson 05: 5 Creative Ways to Handle Regret in Healthy Ways Lesson 06: 5 Surefire Ways to Release Regret Lesson 07: 5 Things You Can Do Today to Erase Parenting Regret Lesson 08: 5 Ways to Change Regret into Positive Parenting Skills Lesson 09: 8 Tips Guaranteed to Move You Past Regret Lesson 10: 8 Ways Regret Can Actually Be Good for You How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Completing the course can open doors to many career paths. Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.