Duration 1 Days 6 CPD hours Overview The Coaching And Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting. You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do? 1 - Defining Coaching and Mentoring Defining mentoring Defining what coaching is and is not Elements of coaching Factors for success Critical Coaching Skills 2 - Coaching Assessment Individual coaching assessment Reflection and discussion of results 3 - Interpersonal Communication Interpersonal communication skills Open and closed questions Probing techniques and process Active listening 4 - Setting Goals with SPIRIT Identifying Values Identifying Dreams Setting S.P.I.R.I.T. goals 5 - Learning Styles and Principles Three learning styles Adult learning principles 6 - The Coaching Model Components of the coaching model Coaching model characteristics Giving effective feedback 7 - Bringing It All Together Coaching skills reinforcement Case studies
This course is ideal for line managers who conduct appraisals for team members. The focus is on the conversations you will have in appraisals and how you can make them a positive experience for you, your employee and the organisation.
QA Level 2 Award In Fire Safety (RQF) Face to Face Classroom: Full day course Online / Virtual Classroom: 3 sessions of 2½ hours Suitable for Fire Wardens/Fire Marshals and all other members of staff Provides a foundation of fire safety knowledge on which employers and ‘responsible persons’ can build, keeping the business safe from fire Benefits of this course: How much do you know about keeping yourself and others safe in the workplace? Fire Safety Law breaches can result in unlimited fines and imprisonment More importantly, how would you feel if someone got injured or even killed by a fire you could have prevented? This course is for anyone who has a specific responsibility for fire safety in the workplace, such as designated fire wardens/fire marshals Successful candidates will gain an understanding of fire safety management at work and the specific roles and responsibilities related to fire safety in the workplace. Course Contents: Causes of Fire in the Workplace The Fire Triangle Hazards during and after a Fire Fire and Smoke Spread Identifying and Controlling Fire Hazards Fire Safety Laws Duties and Responsibilities of Employers and Employees Undertaking a Fire Safety Inspection Fire Safety Risk Assessments Contents of a Fire Safety Briefing Roles and Responsibilities of the Nominated Fire Warden Accredited, Ofqual regulated qualification: Our Fire Safety course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards.You can rest assured that the training your employees receive is of a high quality and the candidates will get a strong grounding in Fire Safety, helping to keep your staff and your business safe from fire.The Ofqual Register number for this course is 603/2756/X
Thanks for expressing interest in the course. Please note this is a provisional booking and confirmation of your place is subject to completion and approval of eligibility forms which will be sent to you via email shortly Promoting and supporting employee health and wellbeing is at the heart of our purpose! Championing better workplaces and working lives because an effective workplace health and wellbeing programme can deliver mutual benefits to people, organisations and communities. Healthy workplaces help people to flourish and reach their potential. This means creating an environment that actively promotes a state of contentment, benefiting both employees and the organisations. Our Level 2 NCFE Introduction to the Workplace Health Champion allows you to gain an understanding of the concept of workplace health and the role to support. Gain an deeper understanding of the leading factors affecting physical and mental health, key behaviours, the need to safeguard adults as a workplace health champion and an understanding of how to plan initiatives in the workplace. If you and your Organisation recognise that investing in employee workplace health can lead to increased resilience, better employee engagement, reduced sickness absence and higher performance and productivity then this is the course for you! For more information regarding this course, please contact champions@activelancashire.org.uk Please note both sessions must be completed in order to gain the qualification
Unlock Your Potential as a Learning & Development Practitioner with Our Level 3 Course This qualification allows candidates to learn, develop and practice the skills required for employment and a career in Learning & Development. The content covers all essential areas of learning & development and is mapped out to the institute of apprenticeships standards. It’s a work-based program combining on-the-job training with classroom learning, equipping you with skills to support employee learning and development (L&D) within an organisation. Learn about the Cavity Training Learning & Development Practitioner Course You will be introduced to the role and responsibilities and essential attributes and behaviours required in the various L&D roles that may be required for effective learning and development in an organisation. Additionally, it will teach you the policies and processes required for effective organisation learning. You will learn how to identify and analyse learning needs, establish team and individual capability and learning gaps, in line with organisational performance outcomes and to enable effective evaluation. This may include the needs of the staff impacted by the move to a net carbon zero economy by 2050 and the requirements for a just transition. Fees This course can be completed as an government funded apprenticeship, through Cavity Training, or as a privately funded course for £2500. You can either pay as a lump sum or alternatively, you can split into 12 instalments. Entry Requirements Whilst any entry requirements will be a matter for individual employers, typically an apprentice will have an area of technical, vocational or behavioural expertise in which the organisation needs others to acquire through training. And a minimum of English & Maths GCSE. Structure Our candidates are trained to the highest standards and are fully supported to develop all of the knowledge, skills and behaviours required to be an outstanding Learning & Development practitioner. The course duration is typically 18-24 months. Knowledge Our course is delivered via live training webinars with specialist tutors. Skills and Behaviours You will be appointed a designated Learning & Skills Teacher, who will coach you through your qualification and complete regular assessments with you to support you to complete your qualification. You will have weekly contact from your tutor. How we compare with our competitors? Don't just take our word for it, here is what our staff think Bridget I did my course years ago. It was classroom based one night per week. I think I would prefer to be more ‘hands on’ like it is now. Cavity really are a great company to work for. I truly believe that there expertise will ensure the next generation are amazing! Gina I did mine over an apprenticeship but the company my employer used wasn’t great and I didn’t get much support. Although I passed I can only imagine the length that Cavity have gone to to ensure that the students feel supported. As an employee, its super! Enquire Today
Duration 2 Days 12 CPD hours This course is intended for Managers, directors, executives, and others responsible for leading teams, overseeing projects, and developing new leaders will benefit from this course. Overview Bring about valuable and positive change in those you lead Increase engagement, motivation and morale in your team Enhance performance of individuals and the team Provide an authentic role model that inspires followership Develop others into leaders This course will help students develop authentic leadership qualities that motivate and drive others to reach their full potential, and become the transformational leaders of the future. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Defining Transformational Leadership Comparing Leadership Styles Developing the Attitudes and Beliefs of a Transformational Leader 2. Being an Authentic Leader Knowing Who You Are Fostering Authenticity and Credibility 3. Demonstrating Leadership Practice Following the Five Practices of Exemplary Leadership 4. Building Engagement and Motivation Understanding the Drivers of Employee Engagement Motivating Like a Transformational Leader 5. Optimizing Performance Coaching for Performance Supporting Performance through Partnership Unlocking Potential Developing and Transforming Careers 6. Mentoring Leaders Growing Leaders Putting Relationships First Focusing on Character Capitalizing on Strengths Showing Optimism and Not Skepticism Seeking Passion and Success 7. Committing to Transformational Leadership
Are you seeking to make a real impact at work by gaining new leadership skills and enhancing your personal development? Our accredited Leadership Foundation Programme provides you with in-depth understanding of how to enhance business performance and employee wellbeing, and how you as an effective change leader can coach, inspire, engage and empower your people. And you gain an internationally recognised ILM Level 5 Award in Leadership and Management.
ITIL® 4 Specialist: Create, Deliver and Support: In-House Training The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management
Duration 2 Days 12 CPD hours This course is intended for Anyone managing the performance of others, including executives, managers, supervisors and team leaders will benefit from this course. Overview Explain how coaching can help employees achieve their full potential Recognize common coaching challenges Explain the key principles of the Thought model Explain the four steps of the GROW model Identify important guidelines for providing feedback Apply strategies that will motivate employees In the face of rapid, disruptive change, companies understand that command-and-control leadership is no longer viable. As a result, many firms are moving toward a coaching model in which managers facilitate problem solving and encourage employees? development by asking questions and offering support and guidance rather than giving orders and making judgments. Leaders can use the GROW and Thought models of coaching to become more skilled at listening, questioning, and drawing insights out of the people they supervise. This course will help you develop coaching skills that motivate employees to reach their full potential. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. Prerequisites While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training. 1. The Purpose and Effect of Coaching What is Coaching? Characteristics and Beliefs of the Effective Coach Coaching Obstacles Knowing When to Manage and When to Coach 2. Coaching and The Thought Model The CFTAR Thought Model Point of View and Belief Systems Applying The Thought Model Facts vs. Stories 3. Coaching with the GROW Model Goals in the Context of GROW Clarifying the Current Reality Exploring the Past Developing Options and Choosing the Approach Creating the Final Plan 4. Navigating The Coaching Process Dimensions of Trust Identifying Obstacles and the SPAR Process Overcoming Resistance Giving Feedback Effectively Motivating Your Employee