1238 Empathy courses

Customer Service Essentials 1 Day Training in Newcastle

Gain a comprehensive understanding of positive behavior support principles, strategies, and techniques with our course. Ideal for educators, caregivers, and professionals working with individuals with developmental disabilities, mental health issues, or behavioral challenges.

Communication Skills 1 Day Training in Glasgow

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Course Outcomes As an MHFAider® you will be able to:  Recognise those that may be experiencing poor mental health and provide them with first-level support and early intervention Encourage a person to identify and access sources of professional help and other supports Practise active listening and empathy Have a conversation with improved mental health literacy around language and stigma Discuss the MHFAider® role in depth, including boundaries and confidentiality Practise self-care Know how to use the MHFAider Support App® Know how to access a dedicated text service provided by Shout and ongoing learning opportunities with MHFA England Format Learners will be trained over four live sessions with an MHFA England Instructor Member, covering 14 hours of content in total. Learning takes place through a mix of instructor led training, group discussions, individual and group activities. Each session builds on the previous, enabling the learner to gain confidence in supporting others with a Mental Health First Aid action plan. We limit numbers to 16 people per course so that instructors can keep people safe and supported while they learn. We strive for all of our learning content to be as accessible and inclusive as possible. Takeaways Everyone who completes this course gets:  A hard copy workbook to support their learning throughout the course A digital manual to refer to whenever they need it after completing the course A wallet-sized reference card with the Mental Health First Aid action plan A digital MHFAider® certificate Access to the MHFAider Support App® for three years Access to ongoing learning opportunities, resources and exclusive events The opportunity to be part of the largest MHFAider® community in England Becoming a qualified MHFAider® Once you complete the Mental Health First Aid course, you can test your knowledge and build your confidence in your role as an MHFAider® with the internationally recognised MHFAider® qualification, RSPH Level 3 Award in Mental Health First Aid. Course Structure Session 1: Mental Health First Aid and the action plan The MHFAider® role and self-care Helpful and unhelpful language Useful models to support the role Session 2: What influences mental health? What is anxiety? Crisis first aid Active listening and empathy What are eating disorders? What is self-harm? What is substance misuse? Session 3: Applying the Mental Health First Aid action plan What is depression? What is suicide? Crisis first aid continued What is psychosis? Session 4: Recovery and lived experience Boundaries in the MHFAider® role Moving forward in the MHFAider® role My MHFA action plan

Communication Skills 1 Day Training in Gloucester

Learn how to provide emotional and physical support to new and expectant parents during their most vulnerable moments when you take this Birth Doula course. A doula is a special pregnancy companion who aims to help families have a safe and positive experience during the whole labour and postpartum months. Many parents find a doula's involvement to be crucial to their well-being, and you can be taught the disciplines needed to take on this unique role. As doulas provide advice and a continuous supportive role, without making medical decisions on behalf of their clients, they are much sought-after as advocates and mediators during pregnancy. You will therefore be taught all the educational requirements needed to identify and manage conditions associated with pregnancy. Along with antenatal examinations, you will also learn how to support the mental health of prospective parents, with special consideration given to empathy, comforting, and communication. Key Topics to Be Covered by Birth Doula Course Defining the roles and responsibilities of a doula Performing antenatal care and recognising symptoms during pregnancy Supporting a woman during the latter stages of labour Screening new-borns and providing infant care Comforting and supporting families during stressful moments Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through this online training course. You'll get a free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on this course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with this program. Why Prefer this Birth Doula Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Get instant access to this Birth Doula course. Learn Birth Doula from anywhere in the world Birth Doula is affordable and simple to understand Birth Doula is entirely online, interactive lesson with voiceover audio Lifetime access to the Birth Doula course materials Birth Doula comes with 24/7 tutor support Birth Doula Diploma - CPD Certified With this comprehensive Birth Doula course, you can achieve your dreams and train for your ideal career. The Birth Doula course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The Birth Doula course covers everything you need in order to progress in your chosen career. Start your learning journey straight away with this course and take a step toward a brighter future! **** Course Curriculum **** >> Birth Doula Course << Module 01: Introduction to Birth Doula Defining Doula Child Birth and Doula Why Women Need a Doula? Outcomes of Doula Module 02: A Woman's Body in Pregnancy A Woman's Sexual and Reproductive Parts How a Woman Becomes Pregnant How the Baby Grows Infertility Menopause Module 03: Antenatal Care during Pregnancy Working during Pregnancy Dietary Information and Education Complementary Therapies Exercise in Pregnancy Module 04: Management of Common Symptoms of Pregnancy Nausea and Vomiting Constipation Heartburn Vaginal Discharge Backache Varicose Veins Module 05: Clinical Examination of Pregnant Women Weight and Body Mass Index Breast Examination Pelvic Examination Female Genital Mutilation Domestic Violence Module 06: Care of a Woman During Labour What Is Labour? Signs of Labour Four Stages of Labour What Can Help the Mother Stay Comfortable during Labour? Module 07: Postpartum Care Recovering from Delivery Physical Changes Regaining a Healthy Weight and Shape Feeling Blue Module 08: Screening Newborn Baby What Newborns Look Like Medical Care for Newborn Newborn Screening Disorders Included in Newborn Screening Module 09: Infant Care Newborn Care Infant Feeding Bathing the Baby Burping the Baby Module 10: Mental Health of the Mother Pregnancy, Childbirth and Mental Health Risk of Suicide Common Maternal Mental Health Disorders Module 11: Grief and Bereavement Understanding Loss and Grief Accepting the Reality of the Loss Working through the Pain of Grief Emotionally Relocating the Deceased and Moving on with Life Breaking Bad News Module 12: Contraception and Family Planning What Is Meant by 'Family Planning'? Appropriate Timing of Advice Psychosexual Issues Methods of Contraception Module 13: Effective Communication Communication Skills Types of Communication Communication - What Is Your Style? Module 14: Empathy and Comfort Skills Empathy Comfort Principles Awareness of Cultural Differences in the Expression of Distress Specific Principles Module 15: Ethics in Doula What Is Ethics? Why Is Ethics Important? How Are Dilemmas Solved? Summary Assessment Process of Birth Doula Diploma Once you have completed all the modules in this course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Birth Doula Diploma - CPD Certified Anyone interested in learning more about the topic is advised to take this Birth Doula course. This course is open to everybody. Requirements Birth Doula Diploma - CPD Certified You will not need any prior background or expertise to enrol in this Birth Doula course. Career path Birth Doula Diploma - CPD Certified After completing this Birth Doula course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Description: One of the most basic skills required in the workplace is communication. It is used in almost any scenario of the workplace or at home. For those of you who would love to develop this basic transferable skill, you can now do so with this Customer Focused Listening Diploma Level 3 course. This course is designed to help you listen better in order to respond to the processed information. Which is why, in this course you will learn about how to become a good listener, use body language to show positive listening attitude, build relationships, and much more. So get this course, and start listening. Learning Outcomes: Provide a definition to active listening as well as its key components Recognise means to be a better listener Identify the routes to turn into a better listener Execute body language so as to give vent to a proactive body language Understand the differences between the terms of sympathy as wella as empathy know when to use them Produce a listening outlook to implement framing, positive intention with focus Being a reliable communicator Understand the communication paths Ask your questions , probe into the information, as well as learn to apply paraphrasing ways Create a relationship to build a pragmatic communication approach Recognise the common listening problems as well as their solutions Identify the common listening problems as well as their answers Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Focused Listening Diploma Level 3 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Focused Listening Diploma Level 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview (Customer Focused Listening) 00:05:00 What is Active Listening? 00:15:00 Tips for Becoming a Better Listener 00:15:00 Body Language Basics 00:15:00 Understanding Sympathy and Empathy 00:15:00 Creating the Right Mindset 00:15:00 Being Genuine 00:15:00 Making Connections 00:15:00 What Is Said and What Is Heard 00:30:00 Probing Techniques 00:15:00 Paraphrasing Techniques 00:15:00 Building Common Ground 00:15:00 NLP Tips and Tricks 00:15:00 Getting Over Listening Roadblocks 00:15:00 Mock Exam Mock Exam- Customer Focused Listening Diploma Level 3 00:20:00 Final Exam Final Exam- Customer Focused Listening Diploma Level 3 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Focusing on mindfulness, empathy and developing emotional intelligence minimise the risk of missing opportunities to strengthen your critical emotional skills. This exclusive course aims at giving you a strong background in understanding self-management, self-control, awareness, motivation, and empathy. You will learn to identify your strengths and weaknesses, use the tools to regulate your emotions, develop a positive attitude, and plan to achieve your targeted goals. Moreover, discover how verbal and non-verbal communication are significant to improve your initiative and accountability also help people to develop persistence, set goals and manage stress. This comprehensive course allows you to take your steps towards a path that can make a big difference in your life as well as others. In This Course You Will Able to organise yourself, assess and improve a full range of emotional intelligence capabilities Take ownership of the responsibilities that come your way Take pride in your work and do it well to get the best results possible Be able to accept responsibility if anything goes wrong Handle emotional situations creatively and work on all of the areas that will have a significant impact on your life Develop an action plan to improve your empathy skills Why Choose This Course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For? Emotional Intelligence Training is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. This Qualification Is Ideal For: Managers Leaders Office Executives Assistant Managers Office Administrators Businesspeople Secretaries Receptionists Employees Freshers Course Content Module One – Getting Started Module Two – What is Emotional Intelligence Module Three – Skills in Emotional Intelligence Module Four – Verbal Communication Skills Module Five – Non-Verbal Communication Skills Module Seven – Tools to Regulate Your Emotions Module Eight – Gaining Control Module Ten – Business Practices (II) Module Eleven – Making an Impact Module Twelve – Wrapping Up

Discover the power of social sensitivity in the workplace, a vital skill that enables you to understand and respect your colleagues' emotions, needs, and perspectives. This course provides actionable insights on cultivating social sensitivity to boost communication, empathy, and collaboration within your team. Develop the skills to build strong relationships, resolve conflicts, and foster a more cohesive and productive work environment, ultimately leading to improved teamwork and overall workplace success. Learning Objectives Define how social sensitivity in the workplace determines a group's ability to reach their goals.;Implement practical strategies for improving social sensitivity within oneself and among team members to enhance overall team success.;Identify the three key factors associated with a group's collective intelligence including the role of social sensitivity, balanced participation in conversations, and gender diversity.