1233 Empathy courses

10 Soft Skills You Need 1 Day Training in Bolton

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Customer Service Essentials 1 Day Training in Craigavon

Customer Service Essentials 1 Day Training in Bracknell

Customer Service Essentials 1 Day Training in Tonbridge

Customer Service Essentials 1 Day Training in Perth, UK

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

In this practical and engaging workshop there is input on building an effective team around a child, problem solving as a team, improving communication and handling conflict. Communication with parents, problem solving and collaborating is explored. Empathy with parents who are ‘labelled’ is encouraged. Course Category Parents and Carers Description In this practical and engaging workshop there is input on building an effective team around a child, problem solving as a team, improving communication and handling conflict. Communication with parents, problem solving and collaborating is explored. Empathy with parents who are ‘labelled’ is encouraged. A key aspect of this day is ‘reframing’ how we think about the most difficult, hard to work with parents who attract many labels. Participants soon discover that they are more similar than they realise to those labelled ‘others’. The day gives those present opportunities to reflect on their attitudes and practice in relation to parents who are different. Practical ideas for joint problem solving and active engagement are fully explored. Testimonials “Made me more aware of how to approach parents and carers” “It (the conference) couldn’t have been improved. All the speakers were good” “I’ll have a more positive approach to welcoming people” “It will encourage us as practitioners to listen and think a little more. Learning Objectives Increased confidence in working with parents Access to a wider range of practical and thoughtful strategies when collaborating with parents and carers Deeper understanding of core values surrounding inclusion of disabled children in collaboration with parents and carers Opportunity to reflect on professional attitudes and behaviour towards parents with a focus on labelling and stigmatisation New skills and processes to make joint work successful Who Is It For ? Early Years and School based Practitioners Children Centre Staff Heads and Deputies SENCOs Advanced Skills Teachers Primary and secondary teachers Local Authority Support Services Social Workers Health Workers Course Content The course answers the questions: Why is this parent impossible to work with? Where do I begin to communicate with some parents? How can I collaborate with parents and carers to include high profile children or young people? Best delivered over the course of a full day we will cover: The importance of WELCOME Labelling and reframing: Setting the tone: Reframing language to describe parents Providing parents with insights about children’s behaviour using stories Circle of Courage as applied to parents Circles of Support The Intentional Building of Relationships Not doing it alone – The Importance of Teams in developing inclusive practice Problem solving: Circles of Adults/Solution Circles Community Guides If you liked this you may like: COMMUNITY CIRCLES

Communication Skills 1 Day Training in Bournemouth

Description Rogerian Therapy Diploma An online course that offers a comprehensive understanding of one of the most influential and holistic approaches to psychotherapy. Those eager to delve into the heart of humanistic therapy will find this diploma both enlightening and transformative. The course begins with an exploration of the Foundations of Rogerian Therapy. Students will gain insight into the principles and methodologies that underpin this empathetic approach. Emphasising the importance of genuine relationships in therapy, the diploma sheds light on how therapists can create an environment that encourages growth and self-awareness in their clients. Empathy in Rogerian Therapy takes centre stage in the subsequent segment. As one of the foundational pillars of this therapeutic approach, empathy plays a vital role in understanding the client's world. Through this unit, students will learn the nuances of empathetic listening and how it can pave the way for genuine therapeutic connections. The essence of Unconditional Positive Regard is up next. This segment illustrates the transformative power of accepting the client without judgment. By offering a space where clients can express themselves without fear of criticism, therapists empower them to explore their feelings and thoughts more openly. Congruence in Rogerian Therapy then underscores the importance of authenticity in the therapeutic relationship. Here, the course stresses the therapist's need to be genuine, revealing how this honesty can cultivate trust and mutual understanding. The Process of Rogerian Therapy introduces learners to the dynamic journey from the initial client-therapist interaction to the stages of deep introspection and self-discovery. This segment offers strategies for therapists to guide their clients through this process effectively. A highlight of the course is the Rogerian Therapy in Practice segment. This unit offers real-world applications and case studies, giving students a practical understanding of how the therapy unfolds in different contexts and with diverse clients. However, like all therapeutic approaches, Rogerian Therapy has its challenges. The Challenges and Limitations of Rogerian Therapy unit presents a balanced view, educating students about potential pitfalls and how to navigate them. Research and Evidence for Rogerian Therapy gives the diploma a robust backing of empirical data. Students will be introduced to various studies that support the efficacy of Rogerian Therapy, reinforcing its importance in the world of psychotherapy. To provide a historical context, The Evolution of Rogerian Therapy discusses the origins of this therapeutic approach and how it has transformed over the years. By understanding its roots, students can appreciate the depth and breadth of this holistic therapy. Finally, the course culminates with Developing Your Rogerian Therapy Skills. This segment offers techniques, tips, and best practices for those eager to implement Rogerian Therapy in their professional journey. In conclusion, the Rogerian Therapy Diploma is a comprehensive online course designed for individuals passionate about humanistic therapy. Whether you're a budding therapist or a seasoned professional, this course provides the knowledge and tools necessary to foster genuine therapeutic relationships based on empathy, trust, and understanding. Enrol today and embark on a journey that celebrates the human spirit in all its complexity. What you will learn 1:The Foundations of Rogerian Therapy 2:Empathy in Rogerian Therapy 3:Unconditional Positive Regard 4:Congruence in Rogerian Therapy 5:The Process of Rogerian therapy 6:Rogerian therapy in Practice 7:The Challenges and Limitations of Rogerian Therapy 8:Research and Evidence for Rogerian Therapy 9:The Evolution of Rogerian Therapy 10:Developing Your Rogerian Therapy Skills Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.