971 Emotional Intelligence (EQ) courses delivered Online

This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.

This course covers the commitments that should be laid out in your company’s anti-harassment and bullying policy so as to comply with UK law. It explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.

Cultivate the ability to remain flexible and resilient in the face of adversity, change, and uncertainty. This involves developing strategies and practices that enable individuals to bounce back from setbacks, adapt to new circumstances, and thrive amidst challenges. By focusing on building skills such as emotional intelligence, problem-solving, and maintaining a positive mindset, the goal is to empower individuals to embrace change, learn from setbacks, and emerge stronger and more resilient in the face of future challenges. Learning Objectives The following are some of the key outcomes in this course: Learn about adaptability at work and why it matters, Five key skills that every adaptable person needs and get tips to boost your adaptability, Understand how to gain the courage to take the first step out of your comfort zone Target Audience Managers, Team Leaders, Young Professionals

Understand and cultivate the fundamental aspects that contribute to an individual's ability to bounce back from adversity and thrive in the face of challenges. These pillars typically encompass key dimensions such as mental toughness, emotional intelligence, social support, adaptability, and purpose or meaning. Discover the critical importance of developing resilience across these dimensions to navigate life's inevitable ups and downs successfully. By focusing on strengthening each pillar through self-awareness, skill-building, and support networks, the goal is to empower individuals to weather setbacks, manage stress, and maintain well-being amidst adversity. Learning Objectives The following are some of the key outcomes in this course: Understand why resilience promotes positive outcomes, Five characteristics you can strengthen to become more resilient, Learn about the link between self-awareness and resilience, Explore solutions that can help you to develop both Target Audience Managers, Team Leaders, Young Professionals

The core challenge lies in developing and implementing effective tactics and approaches that enable leaders to navigate adversity, uncertainty, and setbacks while maintaining their effectiveness and well-being. This involves cultivating resilience skills such as emotional intelligence, adaptability, problem-solving, and maintaining a sense of purpose. By adopting strategies such as fostering open communication, promoting a culture of learning and growth, and providing support networks, the goal is to empower leaders to effectively lead through challenges, inspire confidence, and sustain high performance despite obstacles. Learning Objectives The following are some of the key outcomes in this course: Explore the characteristics of a resilient leader, Discover strategies you can use to increase your own resilience, Understand what conflict management is and why it matters, Identify common sources of conflict and get tips on how to manage your response Target Audience Managers, Team Leaders, Young Professionals

Exclusive Mental Health Training Package Did you know one in four British adults experience at least one diagnosable mental health problem each year? The most common is mixed anxiety and depression, but there are many other Mental health issues that have a huge impact on a person's life and the people around them. Anyone who works around people with mental health problems needs to understand each condition fully. Likewise, anyone who has seen someone experience mental health problems would benefit from understanding the meaning, causes, effects, symptoms and management of the condition. Our Mental Health course covers all of these aspects and is the perfect place to start. Courses are included in this Mental Health Bundle: Course 1: Mental Health Course 2: Mental Health and Adolescent Course 3: Release Addiction, Anxiety and Trauma Level-3 Course 4: Addiction and Dual Diagnosis Course 5: Understanding Autism Awareness and Diagnosis Course 6: Designated Safeguarding Lead DSL Complete Diploma Course 7: Cognitive behavioural therapy Course 8: Learning Disability Awareness Course 9: Emotional Intelligence and Human Behaviour Course 10:Treating Post Traumatic Stress Disorder Course 11: Personal Hygiene Learning Outcomes of Mental Health Training: An in-depth understanding of mental health and the factors that affect mental wellbeing essential skills to notice triggers and signs of mental ill-health Confidence to intervene, listen and support an individual in need Demonstrate a clear understanding of the definition Understand the key differences between mental health and mental illnesses Identify the different types of mental health disorders Recognise the causes, triggers, symptoms and diagnosis of different mental health disorders Mental Health Training Course Curriculum of Mental Health Course 1: Mental Health Introduction Childhood And Adolescent Psychiatric Disorders Stress and Anxiety Disorders Schizophrenia Personality Disorders Mood Disorders Eating and Sleeping Disorders Self-Harm and Suicide Medication and Therapy in the Treatment of Mental Illness Social Attitudes To Mental Illness Legislation and Services In The Workplace CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Mental Health Training bundle is for everyone. Requirements No requirements to enrol this Mental Health Training. Career path Mental health Training Bundle: Mental Health Support Worker - £18-22k/year. Counsellor - £25-40k/year. Mental Health Nurse - £24-40k/year. Mental Health Social Worker - £24-40k/year. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Mental Health) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Do you want to improve yourself while having a positive impact on others' lives? If you answered yes, then Mentoring Training Courses (Mentorship) Bundle is the right option for you! At one point or another, we all mentor others either knowingly or unknowingly. Moreover, Mentoring is needed in both professional and personal life. So it's better to equip yourself with knowledge and skills to be an effective mentor. There's nothing better than building up your skills and knowledge while teaching others! Furthermore, there's nothing more fulfilling than showing others the light at the end of the tunnel! It's your chance now to be the best possible mentor. This Mentoring (Mentorship) Training Courses bundle has everything to guide you. This Mentoring (Mentorship) Training Courses bundle is composed of 11 specially designed courses: Course 01: Coaching & Mentoring Course 02: Career Journey in 2021 and Beyond Course 03: Job Search Skills Course 04: Leadership & Management Diploma Course 05: Motivation Skills Course 06: Life Coaching Course 07: Emotional Intelligence and Human Behaviour Course 08: Decision Making and Critical Thinking Course 09: Public Speaking and Presentation Skill Course Course 10: People Management Skills Level 3 Course 11: Effective Communication Skills Diploma Enrol now for this Mentoring (Mentorship) Training Courses bundle to improve yourself and to pass down your achievements for generations! Mentoring (Mentorship) Training Courses What You Get Out Of Studying With Apex Learning? Lifetime access to Mentoring bundle materials Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative video modules taught by expert instructors Study the course from your computer, tablet or mobile device Improve your chance of gaining professional skills and better earning potential CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Mentoring (Mentorship) Training Courses This Mentoring (Mentorship) Training Courses bundle is perfect for anyone eager to adopt a skill that will have a perpetual effect on people's lives and society and for those seeking to excel in their career through an effective skill. Hence, anyone passionate can enrol, including- Students Graduates Job Seekers Job Holders Entrepreneurs Requirements Mentoring (Mentorship) Training Courses All you need to enrol for this Mentoring (Mentorship) Training Courses bundle are a smart device and an uninterrupted internet connection! Career path Mentoring (Mentorship) Training Courses Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Coaching & Mentoring) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Give a compliment to your career and take it to the next level. This Essential Management Skills for New Managers bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Essential Management Skills for New Managers bundle will help you stay ahead of the pack. Throughout the Essential Management Skills for New Managers programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Essential Management Skills for New Managers course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Essential Management Skills for New Managers Bundle Consists of the following Premium courses: Course 1: Management for Managers Course 2: Managerial Accounting Masterclass Course 3: Level 3- Project Management Course 4: Resourcing and Managing Talent Course Course 5: Employment Law Level 3 Course 6: Contract Manager Diploma Course 7: People Management Skills Level 3 Course 8: Performance Management Course 9: Compliance & Business Risk Management Course 10: Level 2 Microsoft Office Essentials Course 11: Sexual Harassment Awareness Training Enrol now in Essential Management Skills for New Managers to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Essential Management Skills for New Managers expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Course Curriculum: Course 1: Management for Managers Module 1: Understanding Management and Leadership Module 2: Leadership Theories Module 3: Improving Management and Leadership Performance Module 4: High-Performance Teams Module 5: Motivating Employees Module 6: Organisational Skills Module 7: Talent Management Module 8: Succession Planning Module 9: Business Process Management Module 10: Communication Skills Module 11: Negotiation Techniques Module 12: Managing Meetings and Giving Feedback Module 13: Managing Change Module 14: Time Management Module 15: Stress Management Module 16: Emotional Intelligence in Leadership Module 17: Managing Conflict Module 18: Dealing with Office Politics Module 19: Risk Management Module 20: Corporate Responsibility and Ethics Module 21:Microsoft Word, Excel, PowerPoint Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 125 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Essential Management Skills for New Managers bundle. Requirements This Essential Management Skills for New Managers course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Give a compliment to your career and take it to the next level. This Human Anatomy, Physiology and Medical Terminology Diploma bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Human Anatomy, Physiology and Medical Terminology Diploma bundle will help you stay ahead of the pack. Throughout the Human Anatomy, Physiology and Medical Terminology Diploma programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Human Anatomy, Physiology and Medical Terminology Diploma course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Human Anatomy, Physiology and Medical Terminology Diploma Bundle Consists of the following Premium courses: Course 01: Human Anatomy and Physiology Course 02: Public Health Course 03: Genetics Course 04: Medical Laboratory Assistant Training Level 3 Course 05: Sterile Services Technician Training Level 4 Course 06: Health Awareness and Social Care Training Course 07: Infection Prevention Training Course 08: Immunity Boosting Food Course 09: Emotional Intelligence and Human Behaviour Course 10: Biohacking Your Physical and Mental Health Course 11: Level 2 Mindfulness for Wellbeing The Human Anatomy, Physiology and Medical Terminology bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Human Anatomy, Physiology and Medical Terminology expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. So enrol now in this Human Anatomy, Physiology and Medical Terminology to advance your career! Curriculum of Human Anatomy, Physiology and Medical Terminology Bundle Course 01: Human Anatomy and Physiology Module 01: Human Body Vocabulary with Pictures Module 02: Equipment, Instruments and Lab Tests Module 03: Acronyms and Abbreviation Module 04: Digestive System Module 05: Cardiovascular System Module 06: Blood and Immunity System Module 07: Respiratory System Module 08: Musculoskeletal System Module 09: Central Nervous System -------------- 10 additional Human Anatomy, Physiology and Medical Terminology related courses------------- How will I get my Certificate? After successfully completing the Human Anatomy, Physiology and Medical Terminology bundle, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) So enrol now in this Human Anatomy, Physiology and Medical Terminology Diploma to advance your career! CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Human Anatomy, Physiology and Medical Terminology Diploma bundle. Requirements This Human Anatomy, Physiology and Medical Terminology Diploma course has been designed to be fully compatible with tablets and smartphones. Career path Having this Human Anatomy, Physiology and Medical Terminology expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift-Enrol Now Give a compliment to your career and take it to the next level. This Manager Management Training Coursewill provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Manager Management Training Coursewill help you keep ahead of the pack. The Manager Management Training Course incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Manager Management Training Coursewill add extra value to your resume to stand out to potential employers. Along with this Manager Management Training Course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. Courses are included in this Manager Management Training Bundle: Course 1: Management for Managers Course 2: Managerial Accounting Masterclass Course 3: Level 3- Project Management Course 4: Resourcing and Managing Talent Course Course 5: Employment Law Level 3 Course 6: Contract Manager Diploma Course 7: People Management Skills Level 3 Course 8: Performance Management Course 9: Compliance & Business Risk Management Course 10: Level 2 Microsoft Office Essentials Course 11: Sexual Harassment Awareness Training So, enrol now in this Manager Management Training Course to advance your career! Manager Management Training Course You'll discover how to master the Manager skill while exploring relevant and essential topics. Course 1: Management for Managers Understanding Management and Leadership Leadership Theories Improving Management and Leadership Performance High-Performance Teams Motivating Employees Organisational Skills Talent Management Succession Planning Business Process Management Communication Skills Negotiation Techniques Managing Meetings and Giving Feedback Managing Change Time Management Stress Management Emotional Intelligence in Leadership Managing Conflict Dealing with Office Politics Risk Management Corporate Responsibility and Ethics Microsoft Word, Excel, PowerPoint How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 125 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Manager bundle. Requirements This Manager course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Management for Managers) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included