2806 Emergency courses

Description: Call center agent is a person that represents the company through handling incoming and outgoing calls. Depending on the business they are in, it is possible for them to handle account inquiries, customer complaints or support issues. As call center agents are considered as representatives of a company, they must be trained to make sure they are representing the company well. Learn the necessary skills through this advanced call center course we are providing and become a professional call center agent. Who is the course for? Call center agents or customer service representatives who need to acquire skills for their profession. People who are interested in call center customer service training. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Call Center Training course is a useful qualification to possess, and would be beneficial for the following careers: Administration Assistant Call Center Agents Customer Service Representative Online Assistant Telephone Assistant. Call Centre and Customer Service Basics Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 01:00:00 Module Eight - Bench marking 00:30:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 01:00:00 Module Eleven - Closing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Call Centre & Customer Service Training Course- Activities 00:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Call Centre Skills Training 00:30:00 Final Exam Final Exam- Advanced Call Centre Skills Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview The Event Planning is designed to teach you the important principles and practical step-by-step techniques for planning events and getting started in a career as a professional event planner. You will learn: what an event planner does and how to plan events, how to develop your skills to succeed in an event planner career, how to get hired for a job as an event planner, and how to start your own event planning business and get clients. You'll learn how to plan various events and coordinate with different types of clients. Discover how to plan business meets, product launches, milestone events and more. Find out how to work with both corporate and private clients, delivering outstanding results on each event by listening to their needs. Event Management doesn't only give you valuable connections through events training qualifications; you enter an environment for learning that works for you. Being trained in event management helps you develop skills such as problem-solving, time management and decision making. In order to meet all your event management needs, consider getting this Event Management course. This course is divided into three sections, where you start off with learning the basics of event management. Here you will look into ideas such as types of events, entertainment, staff and vendors. Next you learn about the process of planning an event, where you get many different tips and techniques about how to nurture a team bonding environment, ways to make your events more interesting, marketing your events and so much more. The final portion of the course looks into managing weddings which is an extremely big industry and as such would help your business make a splash where the green is. The course covers diverse topics and would be beneficial to those looking to get into the event management industry. So, stop wasting time and get this course now Accredited by CPD Free PDF Certificate after course completion Developed by qualified tutors and professionals Fully online, engaging and interactive course Self paced learning Unlimited Access to your course materials Desktop, Laptop, tablet and smartphone friendly 24/7 Customer Support Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Course Curriculum Introduction Introduction 00:05:00 Why Vision 00:02:00 Concept 00:02:00 Goals 00:02:00 Innovation 00:02:00 Pitching 00:03:00 Feasibility 00:02:00 What Event Scope and Budget 00:02:00 Customers 00:02:00 Marketing Plan and Pricing 00:03:00 Communications Plan 00:03:00 Project Management Approach 00:03:00 Stakeholders 00:02:00 When When 00:04:00 Where Choosing a Venue 00:02:00 Spaces within a Venue 00:03:00 Accessibility and Community Impacts 00:03:00 How Event Plan 00:03:00 Planning Environment 00:02:00 Safety 00:02:00 Risk Management 00:02:00 Emergency Management 00:03:00 Checklists 00:02:00 Stakeholder Management 00:02:00 Communications 00:05:00 On the Day 00:02:00 Who Dot Planning 00:02:00 Recruitment 00:05:00 Event Suppliers 00:02:00 Roles and Responsibilities 00:02:00 Customers and Stakeholders 00:05:00 How Well Real Time Monitoring 00:02:00 Contingency Plan 00:02:00 Measuring Success and Process Review 00:03:00 Continual Improvement and Knowledge Transfer 00:02:00 All About You Characteristics of Great Event Managers 00:02:00 Organisation 00:02:00 Being Successful 00:02:00 Your Wellbeing 00:03:00 The Last Word The Last Word 00:03:00 Resources Resources - Diploma in Event Planning and Management 00:00:00 Mock Exam Mock Exam - Diploma in Event Planning and Management 00:20:00 Final Exam Final Exam - Diploma in Event Planning and Management 00:20:00 Order your Certificate Order your Certificate 00:00:00

Introducing the Catheter Care Online Course: Enhance Your Knowledge and Skills for Effective Catheter Care Are you a healthcare professional seeking to improve your expertise in catheter care? Look no further! Our comprehensive Catheter Care Online Course is designed to equip you with the knowledge and skills necessary for providing optimal care to patients with urinary catheters. Through this Catheter Care course gain a solid understanding of the different types of urinary catheters available in the market. Dive into the techniques and procedures involved in suprapubic catheterization. With this Catheter Care course explore the principles and techniques of intermittent catheterization. The Catheter Care course will help you understand the benefits, indications, and potential complications of this catheterization method. Our Catheter Care Online Course offers a user-friendly learning platform, allowing you to study at your own pace and convenience. You will have access to engaging video lectures, interactive quizzes, and downloadable resources to reinforce your learning. By completing this Catheter Care course, you will enhance your expertise in catheter care, improve patient outcomes, and contribute to the overall quality of care provided in your healthcare facility. Don't miss this opportunity to expand your knowledge and skills in catheter care. Enrol in our Catheter Care Online Course today and take a step towards becoming a proficient healthcare professional in this vital field. Course Curriculum Module 1: Introduction And Selection of Urinary Catheters Equipment Module 2: Indwelling Urethral Catheterisation (IUC) Module 3: Suprapubic (SP) Catheterization Module 4: Management of Indwelling Urinary Catheters Module 5: Intermittent Catheterization (IC) Module 6: Prevention and Management of Catheter Complications Module 7: Perineal Skin Care Considerations Module 8: Provide catheter care Assessment Method After completing each module of Catheter Care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this bundle course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Catheter Care Training Requirements Catheter Care Training There is no specific requirement to enrol for this Catheter Care Training. However, you need to be over 16. Career path Catheter Care Training Certificates Certificate of completion Digital certificate - Included

Are you ready to embark on an enlightening journey of wisdom with the Sports Medicine bundle and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Sports Medicine. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Sports Medicine Fundamentals Course 02: Sports Injuries Course 03: Sports First Aid Course 04: Concussion and Brain Injury Awareness Course 05: Sports Coaching Diploma Course 06: Sports Nutrition Course Course 07: Reflexology Training Course 08: Sports Therapy Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Sports Medicine bundle illuminate your path to wisdom. The Sports Medicine bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the Sports Medicine package framework, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Sports Medicine bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. So, don't wait further join the Sports Medicine community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding of the designated areas of study with the Sports Medicine bundle. Establish robust bases across each course nestled within the Sports Medicine bundle. Decipher intricate concepts through the articulate content of the Sports Medicine bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material intellectually and profoundly. Become proficient in the art of problem-solving across various disciplines. Stepping into the Sports Medicine bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Sports Medicine bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Sports Medicine bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Sports Medicine bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Sports Medicine bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Sports Medicine journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Sports Medicine bundle is suitable for: Individuals keen on deepening their firm understanding in their respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Requirements Without any formal requirements, you can delightfully enrol in this Sports Medicine bundle. Career path Armed with the Sports Medicine bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Sports Medicine bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Working alone doesn’t mean being left without support. This CPD Accredited Lone Worker Training Course is designed to help professionals understand the key safety, legal, and communication considerations when working remotely, off-site, or without direct supervision. Whether you're visiting clients, managing field work, or simply working from a location where colleagues aren’t nearby, this course offers essential knowledge to help you stay alert, informed and confident in your role. With a touch of clarity and just the right amount of dry wit, this course gets straight to the point: safety matters, and knowing how to handle yourself in isolated working environments is no longer optional. You’ll explore risk awareness, situational judgement, emergency response, and communication strategies—all presented in a sharp, digestible format that respects your time and intelligence. Whether you're self-employed, part of a larger organisation, or somewhere in between, this training gives you the know-how to stay safe and sensible while flying solo. Course Curriculum: Module 01: Basics of Lone Working Module 02: Legal Duties of Lone Working Module 03: Rights and Responsibilities in Lone Working Module 04: Risk Assessment and Control Measures Module 05: Monitoring and Supervision Module 06: Training and Development Module 07: Problems that Affect Lone Workers Module 08: Practical Tips to Avoid Violence Module 09: Personal Safety Module 10: Safe Workplace Arrangements Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Lone Worker Training - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? The Lone Worker Training - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Lone Worker Training - CPD Accredited training.

Sports First Aid Online Training Make a significant impact in the field of Sports First Aid with our comprehensive Sports First Aid: Sports First Aid Course! Learn the secrets of effective Sports First Aid, mastering the skills to quickly identify and treat injuries, reducing recovery time and keeping athletes safe and sound. Our Sports First Aid: Sports First Aid Course provides in-depth knowledge in Sports First Aid, enabling you to excel as a Sports First Aid professional. Transform the way you approach Sports First Aid with our expert-led Sports First Aid: Sports First Aid Course! Master the skills of effective Sports First Aid, developing the knowledge to optimize athlete performance and ensure their safety. Our Sports First Aid: Sports First Aid Course provides comprehensive insights into Sports First Aid best practices, ensuring you excel as a Sports First Aid professional. Don't miss this opportunity – enroll in our Sports First Aid: Sports First Aid Course today and elevate your First Aid expertise on the field! Courses you will get with this Premium Bundle: Course 01: Sports First Aid Course 02: Level 3 Certificate In Sports Massage Therapy Course 03: Massage Therapy Course 04: Diploma in Sports Nutrition Special Offers of this Sports First Aid: Sports First Aid Course This Sports First Aid: Sports First Aid Course includes a FREE PDF Certificate. Lifetime access to this Sports First Aid: Sports First Aid Course Instant access to this Sports First Aid: Sports First Aid Course 24/7 Support Available to this Sports First Aid: Sports First Aid Course [ Note: Free PDF certificate as soon as completing the Sports First Aid: Sports First Aid course] Sports First Aid Training Make a meaningful contribution to the safety and well-being of athletes with our comprehensive Sports First Aid: Sports First Aid Course! Learn the techniques and strategies of effective Sports First Aid, mastering the skills to respond quickly and effectively to injuries. Our Sports First Aid: Sports First Aid Course provides in-depth knowledge in Sports First Aid, enabling you to excel as a Sports First Aid specialist. Sign up for our Sports First Aid: Sports First Aid Course today and make your mark on the field, keeping athletes safe and healthy! Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Sports First Aid: Sports First Aid course. Who is this course for? Sports First Aid Online Training This Sports First Aid: Sports First Aid course is for: Students Recent graduates Job Seekers Anyone with an interest in sports first aid. People who are already working in relevant fields and want to improve their knowledge and skills. Special Note: Our Sports First Aid Course is knowledge Based course. If You want to get qualified, you can consider following options: Level 2 Certificate in the Improvement for Personal Exercise Health and Nutrition (RQF) Level 3 Award in Nutrition for Physical Activity (RQF) Level 2 Certificate in Understanding Nutrition and Health (RQF) Level 4 Certificate in Developing Physical Activity and Weight Management Strategies for Obese Clients (RQF) Level 2 Award in Emergency First Aid at Work Level 3 Award in Emergency First Aid at Work Level 3 Award in First Aid at Work Level 3 Diploma in Massage Therapy for Sports (RQF) Level 3 Diploma in Sports Massage Therapy (RQF) Level 4 Certificate in Massage Therapy for Sports (RQF) Level 4 Diploma in Massage Therapy for Sports (RQF) Level 2 Certificate in Principles of Medication Handling and Administration for Care Settings (RQF) NCFE CACHE Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care Requirements Sports First Aid Online Training To enrol in this Sports First Aid: Sports First Aid Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Sports First Aid: Sports First Aid Course. Be energetic and self-motivated to complete our Sports First Aid: Sports First Aid Course. Basic computer Skill is required to complete our Sports First Aid: Sports First Aid Course. If you want to enrol in our Sports First Aid: Sports First Aid Course, you must be at least 15 years old. Career path Sports First Aid Online Training After completion of the Sports First Aidourse, learners could explore various career paths including: First Aid Officer First Aid Officer Sports Nutrition Advisor for Sports Clubs: Massage Therapist Sports Performance Consultant Sports Therapist Personal Trainer Physical Education Teacher Sports Medicine Nurse

Provide assistance and comfort to injured athletes and martial artists. By taking this Martial Arts First Aid course, you will realise that Martial Arts activities have their own set of challenges and common injuries due to their reliance on muscles and bones. This can result in potentially painful wounds or life-threatening injuries, but after completing this exclusive Martial Arts First Aid training, you will be fully prepared to help casualties. Through this Martial Arts First Aid course, you will quickly learn how to identify and treat all associated injuries. This Martial Arts First Aid course teaches professional methods for preserving life and safety in the event of an accident or crisis. You will learn how to stabilise the situation before medical personnel arrive, as well as how to relieve pain and distress. It is a fantastic way to support the Martial Arts industry while also contributing to the community. Why choose this Martial Arts First Aid course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the course. Learning Outcomes After completing this Martial Arts First Aid course, the learner will be able to: Understand the basics of Martial Arts First Aid. Know how to carry out an emergency First Aid Kit. Gain in-depth knowledge of CPR & recovery positions. Gain a solid understanding of common injuries such as ear injuries, dental injuries, choking, fainting, etc. Recognise Medical Emergencies. Know how to prevent injury. Know how to keep health records. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Martial Arts First Aid course. Who is this course for? This Martial Arts First Aid course is ideal for any potential First Aider who wishes to provide medical assistance to those who practice any form of Martial Arts. This could also be useful for instructors or practitioners. Requirements There are no particular requirements for this Martial Arts First Aid course because it doesn't call for any specialized training.

Paediatric First Aid: Paediatric First Aid Online Training Enhance your skills with our Paediatric First Aid course! In this Paediatric First Aid course, you’ll learn essential techniques for responding to emergencies. Our comprehensive Paediatric First Aid course prepares you for real-life situations. Join our Paediatric First Aid course today and become confident in providing effective Paediatric First Aid to children! Our engaging Paediatric First Aid course includes practical sessions that enhance your understanding and confidence. With expert instructors, the Paediatric First Aid course covers everything from CPR to managing allergic reactions. Join our Paediatric First Aid course now to equip yourself with the vital knowledge needed to provide effective care in any situation. Your journey in Paediatric First Aid starts here! Additional GIFT Courses Course 01: Sports First Aid Course 02: Martial Art First Aid Special Offers of this Paediatric First Aid: Paediatric First Aid Training Course: This Paediatric First Aid: Paediatric First Aid Training Course includes a FREE PDF Certificate. Lifetime access to this Paediatric First Aid: Paediatric First Aid Training Course Instant access to this Paediatric First Aid: Paediatric First Aid Training Course 24/7 Support Available to this Paediatric First Aid: Paediatric First Aid Training Course Paediatric First Aid: Paediatric First Aid Training Enroll in our comprehensive Paediatric First Aid course today! This Paediatric First Aid course is tailored for parents, teachers, and caregivers who want to ensure the safety of children. Throughout the Paediatric First Aid course, you'll learn crucial skills that every caregiver should know in the event of an emergency. Who is this course for? Paediatric First Aid: Paediatric First Aid Training This Paediatric First Aid course is ideal for individuals associated with the first aid sector. Requirements Paediatric First Aid: Paediatric First Aid Training To enrol in this Paediatric First Aid: Paediatric First Aid Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Paediatric First Aid: Paediatric First Aid Course. Be energetic and self-motivated to complete our Paediatric First Aid: Paediatric First Aid Course. Basic computer Skill is required to complete our Paediatric First Aid: Paediatric First Aid Course. If you want to enrol in our Paediatric First Aid: Paediatric First Aid Course, you must be at least 15 years old.

COURSES EVERY WEEK THROUGHOUT EVERY YEAR COURSE OVERVIEW. DURATION: 4 DAY (09:00 - 18:00) COST: £1500 PER PERSON LOCATION: HAMPSHIRE THIS 4 DAY HEFAT COURSE IS WITHOUT DOUBT THE HIGHEST LEVEL OF HOSTILE ENVIRONMENT TRAINING AVAILABLE Hostile Environment First Aid Training (HEFAT) has been designed for those operating or working in hostile or elevated risk environments who require an advanced level of medical training. The skills taught on the HEAT course are taken to the next level by training delegates how to deal with more complex levels of medical conditions and trauma first aid training coupled with practical training in the use of advanced medical equipment and techniques. In line with all of our benchmark courses HEFAT ensures that travellers from all backgrounds are prepared for the widest possible threat levels across the widest field of environments and situations. Delegates leave aware of potential risks and confident that they have the skills and knowledge to deal with immediate and developing situations. No previous training or qualifications are required to attend this course. Unsure if this is the right course for you? Get in touch with our team to help you choose the best course for your needs. COURSE ELEMENTS. THREAT RISK ASSESSMENT AND MITIGATION ADVANCED TRAUMA AND FIRST AID TRAINING KIDNAP AND HOSTAGE VEHICLE SAFETY AND SECURITY POST TRAUMATIC AND ENVIRONMENTAL STRESS LANDMINE AND IED’S NAVIGATION TECHNIQUES WEAPON FAMILIARISATION CONFLICT MANAGEMENT RADIO AND VOICE COMMUNICATION

Our Rescue Water Craft (RWC) Helm 2x day course, is designed by us and delivered by our Professional Rescue instructors who are current first responders with direct experiences of Search and Rescue (SAR). It is to equip RWC users from the emergency services to carry out tactical water or flood rescues, following using search tactics, of unconscious or conscious casualties