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2348 Emergency courses in Cardiff delivered Online

Care Planning and Record Keeping

4.9(27)

By Apex Learning

Course Overview: The global demand for systematic care planning and effective record-keeping is rising. The "Care Planning and Record Keeping" course provides learners a comprehensive understanding of the care planning process.This course underscores the importance of an individual-centric approach, delving deep into strategies for devising tailored care plans, understanding the intricacies of care mapping, and mastering the craft of maintaining impeccable records. Moreover, with specific modules dedicated to the UK's care planning policy, learners gain insights into the local context, ensuring they are well-equipped to operate within the regulatory landscape.Enrol in the 'Care Planning and Record Keeping' course today and pave your path to excellence Key Features of the Course: CPD (Continuing Professional Development) certification upon completion 24/7 learning assistance for any course-related queries or concerns Who is This Course For? This Care Planning and Record Keeping course is specifically designed for individuals interested in pursuing a career in the healthcare sector, such as care coordinators, healthcare assistants, support workers, and care managers. It is also suitable for professionals already working in the field who wish to enhance their care planning, record-keeping skills, and knowledge. What You Will Learn: In this Care Planning and Record Keeping course, you will gain a comprehensive understanding of the care planning process and record keeping. Through the eight modules, you will learn how to develop individualised care plans, utilise concept care mapping techniques, implement and evaluate care plans effectively, and maintain accurate medical records. Additionally, you will explore the importance of confidentiality and record-keeping per the UK care planning policy. At the end of this course, you will possess the necessary skills to excel in the field of care planning and record keeping. Why Enrol in This Course: Highly reviewed and top-rated course Recently updated to incorporate the latest industry practices and standards Trending courses in the healthcare sector Develop in-demand skills that are sought after by employers Requirements: There are no specific prerequisites for enrolling in this course. It is open to anyone interested in care planning and record keeping. Career Path: Upon completing this Care Planning and Record Keeping course, you will get edges in various careers in the healthcare sector. Some of the professions you can consider include: Care Coordinator - £25,000 to £35,000 per annum Healthcare Assistant - £18,000 to £23,000 per annum Support Worker - £18,000 to £25,000 per annum Care Manager - £30,000 to £45,000 per annum Residential Care Officer - £20,000 to £30,000 per annum Community Outreach Worker - £20,000 to £28,000 per annum Healthcare Administrator - £18,000 to £25,000 per annum Certification: Upon completing the Counselling Course - Care Planning and Record Keeping, you will receive a CPD (Continuing Professional Development) certificate, providing evidence of your newly acquired skills and knowledge. Enrol in this course today to take a significant step towards a rewarding career in the healthcare sector and enhance your professional development. Course Curriculum 1 sections • 8 lectures • 02:38:00 total length •Module 01: Introduction to the Care Planning Process: 00:19:00 •Module 02: Planning Care With the Individual in Need: 00:21:00 •Module 03: Concept Care Mapping: 00:19:00 •Module 04: Implementing and Evaluating the Care Plan: 00:22:00 •Module 05: Maintaining Medical Records: 00:22:00 •Module 06: Care Planning Policy in the UK: 00:18:00 •Module 07: Confidentiality and Record-Keeping: 00:13:00 •Module 08: Safeguarding Children, Young People and Their Families: 00:24:00

Care Planning and Record Keeping
Delivered Online On Demand2 hours 38 minutes
£12

Care Training - CPDQS Accredited Bundle Course

5.0(2)

By Training Express

Looking to sharpen your knowledge and boost your credentials in the care sector? Our CPDQS Accredited Care Training Bundle Course has been designed with clarity, convenience and career focus in mind. Whether you're just stepping into the field or already have experience under your belt, this online training package covers the essential principles and responsibilities of care work in a digestible, well-organised format. No fluff, no filler – just valuable insight you can put to use right away. This bundle isn’t here to overwhelm you with jargon or drag you through endless pages of text. Instead, it delivers accessible, informative content that respects your time and your ambitions. It’s ideal for anyone working in residential, domiciliary or specialist care settings who wants to stay informed, stay sharp and stay ahead. And because it's entirely online, you can learn on your terms – no train fares, no tea-stained handouts, just straightforward, professionally delivered modules available 24/7. Key Features of Care Training Bundle CPD Accredited Care Training Course Instant PDF certificate Fully online, interactive Care Trainingcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Care Training Bundle course to excel! To become successful in your profession, you must have a specific set of Care Training skills to succeed in today's competitive world. In this in-depth Care Trainingcourse, you will develop the most in-demand Care Training skills to kickstart your career, as well as upgrade your existing knowledge & skills. Care Training Curriculum Course 01: Health and Social Care Course 02: Public Health Course 03: Care Planning and Record Keeping Course 04: Diabetes Awareness Course 05: Dyslexia Awareness Course 06: Maternity Care Assistant Course 07: Foster Care Training Course Course 08: End of Life Care Nursing Course 09: Basic Life Support Course 10: Understanding Autism Level 3 Course 11: Drug and Alcohol Awareness Course 12: Psychotherapy and Rehabilitation Counselling Course 13: Mental Health Nursing Course 14: Medical Law Course 15: Safe Handling of Medicines Course 16: Infection Prevention & Control: Health & Safety Consultant Course 17: Epidemic and Pandemic Disease Awareness Course 18: Personal Hygiene Course Course 19: Health and Safety Level 2 Course 20: Basic First Aid Accreditation This Care Training bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Care Training course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Care Training basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Care Training Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Care Training - CPDQS Accredited Bundle Course
Delivered Online On Demand1 hour
£100

Ambulance Care Assistant

4.9(27)

By Apex Learning

Overview This comprehensive course on Ambulance Care Assistant will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Ambulance Care Assistant comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Ambulance Care Assistant. It is available to all students, of all academic backgrounds. Requirements Our Ambulance Care Assistant is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 7 lectures • 03:01:00 total length •Basics of Ambulance Care: 00:17:00 •Paediatric First Aid: 00:16:00 •Paediatric First Aid for Common Illnesses, Injuries and Incidents: 00:36:00 •Loss of Responsiveness and CPR: 00:18:00 •Fire Safety: 00:33:00 •Manual Handling Hazards and Injuries: 00:34:00 •Ambulance Maintenance: 00:27:00

Ambulance Care Assistant
Delivered Online On Demand3 hours 1 minutes
£12

Working in Confined Spaces - CPD Certified

5.0(3)

By School Of Health Care

Working in Confined Spaces: Working in Confined Spaces Course Online Introducing Working in Confined Spaces: Working in Confined Spaces Course "Empowering the Next Generation" Online course! Working in Confined Spaces: Working in Confined Spaces Course is extremely dangerous. Proper precautions and training are required before working long hours in a small, compact area. Every year, many people are seriously injured or killed due to inadequate training, faulty equipment, and negligence. This Working in Confined Spaces: Working in Confined Spaces Course is designed to provide learners with an understanding of the legal requirements outlined in the Confined Space Regulations 1997. It covers the risks associated with confined space entry and working and safe work practices, appropriate control measures, and emergency procedures. Why choose this Working in Confined Spaces: Working in Confined Spaces Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Working in Confined Spaces: Working in Confined Spaces Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Working in Confined Spaces: Working in Confined Spaces Course. Courses you will get: Course 01: Working in Confined Spaces Course 02: RIDDOR Training Course 03: Level 1 Health and Safety in a Construction Environment Course 04: Working at Height Training Course 05: Level 5 Health and Safety at Work Course 06: Workplace First Aid Training Special Offers of this Working in Confined Spaces: Working in Confined Spaces Course: This Working in Confined Spaces: Working in Confined Spaces Course includes a FREE PDF Certificate. Lifetime access to this Working in Confined Spaces: Working in Confined Spaces Course Instant access to this Working in Confined Spaces: Working in Confined Spaces Course 24/7 Support Available to this Working in Confined Spaces: Working in Confined Spaces Course [ Note: Free PDF certificate as soon as completing the Working in Confined Spaces: Working in Confined Spaces Course] Working in Confined Spaces: Working in Confined Spaces Course Online This Working in Confined Spaces: Working in Confined Spaces Course consists of 05 modules. Course Curriculum of Working in Confined Spaces: Working in Confined Spaces Course Module 01: A Brief Overview Module 02: Laws & Regulations Module 03: Risk Assessment Module 04: Safety Procedure Module 05: Emergency Procedures Assessment Method of Working in Confined Spaces: Working in Confined Spaces Course After completing Working in Confined Spaces: Working in Confined Spaces Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Working in Confined Spaces: Working in Confined Spaces Course After completing the Working in Confined Spaces: Working in Confined Spaces Course, you can instantly download your certificate for FREE. Who is this course for? Working in Confined Spaces: Working in Confined Spaces Course Online This Working in Confined Spaces: Working in Confined Spaces Course is ideal for anyone who works in a building or facility that requires the knowledge of Working in Confined Spaces: Working in Confined Spaces Course. Those who need this Working in Confined Spaces: Working in Confined Spaces Course include: Workers working in tunnels. Workers working in sewers. Workers working in pits. Workers working in tanks. Requirements Working in Confined Spaces: Working in Confined Spaces Course Online To enrol in this Working in Confined Spaces: Working in Confined Spaces Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Working in Confined Spaces: Working in Confined Spaces Course. Be energetic and self-motivated to complete our Working in Confined Spaces: Working in Confined Spaces Course. Basic computer Skill is required to complete our Working in Confined Spaces Course. If you want to enrol in our Working in Confined Spaces Course, you must be at least 15 years old. Career path Working in Confined Spaces: Working in Confined Spaces Course Online After completing this Working in Confined Spaces Course: Working in Confined Spaces course, you will be eligible to work in the following fields: Mining Industry Storage Vessels Engineering Industry Excavation Industry Exploration Industry Mineral extraction Industry Automobile industry

Working in Confined Spaces - CPD Certified
Delivered Online On Demand20 hours
£12

Airline Cabin Crew / Flight Attendant Training - CPD Certified

5.0(3)

By School Of Health Care

Airline Cabin Crew / Flight Attendant Training Do you have a burning desire to work in the aviation industry? Our Air Cabin Crew: Cabin Crew Online Diploma Course is your ticket to a job in the air if you've ever imagined yourself as a part of this elite club. This thoroughAir Cabin Crew: Cabin Crew Online Diploma Course provides clear explanations of the jobs, first aid, safety, and security-related aspects of flight time. Also, everything is covered in this Air Cabin Crew: Cabin Crew Online Diploma Course for airline cabin crew, from learning emergency protocols to comprehending the intricate aircraft layout. Also, this Air Cabin Crew: Cabin Crew Online Diploma Course helps to improve your understanding of all of your duties, first aid, and aircraft systems. During this Air Cabin Crew: Cabin Crew Online Diploma Course, you can improve your communication, cultural knowledge, and interpersonal skills. Your perspective on networking systems will change after taking this Air Cabin Crew: Cabin Crew Online Diploma Course. Enrol in the Air Cabin Crew: Cabin Crew Online Diploma Course to fulfil your desire for challenge and adventure! Main Course: Airline Cabin Crew / Flight Attendant Training 3 Exclusive Free Courses included with this Airline Cabin Crew / Flight Attendant Training Course: Along with Airline Cabin Crew / Flight Attendant Training Course, We Offer a free Airport Management Course Along with Airline Cabin Crew / Flight Attendant Training Course, We Offer a free Time Management Course Along with Airline Cabin Crew / Flight Attendant Training Course, We Offer a free Dealing with Difficult People Course Special Offers of this Airline Cabin Crew / Flight Attendant Training Course This Airline Cabin Crew / Flight Attendant Training Course includes a FREE PDF Certificate. Instant Free Certificate to this Airline Cabin Crew / Flight Attendant Training Course. Lifetime access to this Airline Cabin Crew / Flight Attendant Training Course Instant access to this Airline Cabin Crew / Flight Attendant Training Course Get FREE Tutor Support to this Airline Cabin Crew / Flight Attendant Training Course [ Note: Free PDF certificate as soon as completing the Airline Cabin Crew / Flight Attendant Training Course] Airline Cabin Crew / Flight Attendant Training This Air Cabin Crew: Cabin Crew Online Course consists of 18 modules. Course Curriculum of Airline Cabin Crew / Flight Attendant Training Module 1: Introduction to Air Cabin Crew Module 2: Duties and Responsibilities of Cabin Crew Module 3: Aircraft Familiarisation Module 4: Communication Skills Module 5: First Aid Module 6: Psychology of Flying Module 7: Grooming and Presentation Module 8: Interview Skills Module 9: Customer Service Module 10: In-Flight Service Module 11: Safety and Security Module 12: Emergency Procedure Module 13: Aircraft Systems Module 14: Languages Module 15: Cultural Awareness Module 16: Professional Development Module 17: Career Advancement Module 18: Networking Assessment Method of Airline Cabin Crew / Flight Attendant Training Online Course After completing Air Cabin Crew: Air Cabin Crew Online - Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. After completing the Air Cabin Crew: Air Cabin Crew Online - Course, you can instantly download your certificate for FREE. Who is this course for? Airline Cabin Crew / Flight Attendant Training This Airline Cabin Crew / Flight Attendant Training Online Diploma Course is for Individuals with a passion for aviation and a desire to excel in customer service roles. Requirements Airline Cabin Crew / Flight Attendant Training To enrol in this Airline Cabin Crew / Flight Attendant Training Online Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Air Cabin Crew: Cabin Crew Online Course. Be energetic and self-motivated to complete our Air Cabin Crew: Cabin Crew Online Course. Basic computer Skill is required to complete our Air Cabin Crew: Cabin Crew Online Course. If you want to enrol in our Air Cabin Crew: Cabin Crew Online Course, you must be at least 15 years old. Career path Airline Cabin Crew / Flight Attendant Training You may be eligible for employment offers as a junior cabin crew, cabin crew, senior cabin crew, cabin crew manager, or in-flight trainer after completing this Air Cabin Crew: Cabin Crew course.

Airline Cabin Crew / Flight Attendant Training - CPD Certified
Delivered Online On Demand28 hours
£12

Working in Confined Spaces - CPD Certified

5.0(3)

By School Of Health Care

Working in Confined Spaces: Working in Confined Spaces Course Online Introducing Working in Confined Spaces: Working in Confined Spaces Course "Empowering the Next Generation" Online course! Working in Confined Spaces: Working in Confined Spaces Course is extremely dangerous. Proper precautions and training are required before working long hours in a small, compact area. Every year, many people are seriously injured or killed due to inadequate training, faulty equipment, and negligence. This Working in Confined Spaces: Working in Confined Spaces Course is designed to provide learners with an understanding of the legal requirements outlined in the Confined Space Regulations 1997. It covers the risks associated with confined space entry and working and safe work practices, appropriate control measures, and emergency procedures. Why choose this Working in Confined Spaces: Working in Confined Spaces Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Working in Confined Spaces: Working in Confined Spaces Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Working in Confined Spaces: Working in Confined Spaces Course. Courses you will get: Course 01: Working in Confined Spaces Course 02: RIDDOR Training Course 03: Level 1 Health and Safety in a Construction Environment Course 04: Working at Height Training Course 05: Level 5 Health and Safety at Work Course 06: Workplace First Aid Training Special Offers of this Working in Confined Spaces: Working in Confined Spaces Course: This Working in Confined Spaces: Working in Confined Spaces Course includes a FREE PDF Certificate. Lifetime access to this Working in Confined Spaces: Working in Confined Spaces Course Instant access to this Working in Confined Spaces: Working in Confined Spaces Course 24/7 Support Available to this Working in Confined Spaces: Working in Confined Spaces Course [ Note: Free PDF certificate as soon as completing the Working in Confined Spaces: Working in Confined Spaces Course] Working in Confined Spaces: Working in Confined Spaces Course Online This Working in Confined Spaces: Working in Confined Spaces Course consists of 05 modules. Course Curriculum of Working in Confined Spaces: Working in Confined Spaces Course Module 01: A Brief Overview Module 02: Laws & Regulations Module 03: Risk Assessment Module 04: Safety Procedure Module 05: Emergency Procedures Assessment Method of Working in Confined Spaces: Working in Confined Spaces Course After completing Working in Confined Spaces: Working in Confined Spaces Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Working in Confined Spaces: Working in Confined Spaces Course After completing the Working in Confined Spaces: Working in Confined Spaces Course, you can instantly download your certificate for FREE. Who is this course for? Working in Confined Spaces: Working in Confined Spaces Course Online This Working in Confined Spaces: Working in Confined Spaces Course is ideal for anyone who works in a building or facility that requires the knowledge of Working in Confined Spaces: Working in Confined Spaces Course. Those who need this Working in Confined Spaces: Working in Confined Spaces Course include: Workers working in tunnels. Workers working in sewers. Workers working in pits. Workers working in tanks. Requirements Working in Confined Spaces: Working in Confined Spaces Course Online To enrol in this Working in Confined Spaces: Working in Confined Spaces Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Working in Confined Spaces: Working in Confined Spaces Course. Be energetic and self-motivated to complete our Working in Confined Spaces: Working in Confined Spaces Course. Basic computer Skill is required to complete our Working in Confined Spaces Course. If you want to enrol in our Working in Confined Spaces Course, you must be at least 15 years old. Career path Working in Confined Spaces: Working in Confined Spaces Course Online After completing this Working in Confined Spaces Course: Working in Confined Spaces course, you will be eligible to work in the following fields: Mining Industry Storage Vessels Engineering Industry Excavation Industry Exploration Industry Mineral extraction Industry Automobile industry

Working in Confined Spaces - CPD Certified
Delivered Online On Demand20 hours
£12

Complete Workplace Administration

4.3(43)

By John Academy

Administrative management focuses on needs of administrative procedures and using the right tools and techniques in the workplace. [course_titile] is originated for you to carry out administrative tasks to a professional standard. The course begins with by explaining the code of conduct as well as setting the tone in the workplace. Operating an office requires exceptional effort and management skills. Initially, this course is intended to prepare you to handle bullying in the workplace, conflict management and different types of conflict that often occur, necessary steps to avoid and overcome conflict, getting along in the workplace effectively as well. You will be able to create a positive work environment through communication and negotiation. In the course, you will get a clear understanding of closing the generation gap, ergonomics injury prevention, and eliminate workplace violence. Following that, you will learn about workplace harassment and things to do if you become a victim of it. Enroll now and get the most out of this course. Learning Outcomes: Identify what a code of conduct is and why a business should have one Identify what goes into a code of conduct Discuss how to implement a code of conduct in the workplace Create a code of conduct for a business Allot a definition about bullying of what it is and what not Realise the cost of bullying either to organisations nor to people Recognise behaviours associated with bullying as well as the factors behind them Learn some means to shut bullying and realise the roles you can play Acquire the knowledge of some routes to handle yourself from bullying Learn what you should do when encountered with bullying Figure out proper solutions to a bullying event (either within or outside the organisation) Be able to assist in creating an anti-bullying policy Become able to help generate an anti-bullying policy Identify how a positive workplace appears Get information and realise the major components suited to produce and sustain a positive work atmosphere Realise the role of an employee to generate your individual activities to manage a positive work environment Understand as a leader the responsibility you have to create and maintain a positive work environment Figure out Discover what type of team player you are and how that relates to your functioning in the team Know the importance of effective workplace relationships in creating and maintaining a positive work environment Know and understand the importance of working as a team and guidelines to good teamwork Discover your personal strengths and weaknesses in working cooperatively Discover your preference for dealing with workplace conflict Allot a definition to ergonomics and the terms it include Recognise from where you can get ergonomics information for your area Locate the ways ergonomics could be incorporated for your workplace Evaluate the environment for ergonomic risks, learn to open ways so as to solve the issues, as well as planning for their application. Recheck along with assessing your ergonomic endeavor Apply the change management technique proficiently Relate the fundamental principles linked to ergonomics Get to know outlining ergonomic practices to sit, stand, lift, carry, push, as well as to pull Make designs for an ergonomic workstation Recognise the crucial ergonomic features of tools as well as machines Interpret the role of the environmental factors for example, (sound, air quality, as well as light) play in ergonomics Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Workplace Administration is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Workplace Administration is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 What is it, and why? 00:15:00 What to leave in, what to leave out 00:15:00 What's it all about? 00:15:00 A Random Sample 00:30:00 What to Do When You Make a Mistake 00:15:00 Auditing 00:30:00 Putting it Together 00:15:00 Module : 2 Defining Bullying 00:15:00 Why Bullies Do What They Do 00:15:00 Building a Shield Against Bullies 00:15:00 What to Do If It Happens to You 00:30:00 What to Do If You Witness Bullying 00:15:00 Creating an Anti-Bullying Workplace 00:15:00 The Law on Bullying 00:15:00 Module : 3 Defining Conflict 00:15:00 Types of Conflict 00:15:00 Open Conflict vs. Hidden Conflict 00:15:00 Spontaneous and Reflective Behavior 00:15:00 The Johari Window 00:15:00 Stages of Conflict 01:00:00 Conflict Resolution Style Questionnaire 00:15:00 The Role of Communication in Conflict Resolution 00:30:00 Active Listening Skills 00:15:00 Paraphrasing Skills 00:15:00 Powerful Questions 00:15:00 Body Language 00:15:00 The Conflict/Opportunity Test 00:15:00 Conflict and Its Resolution 00:30:00 Helping Others Through Conflict 00:45:00 Module : 4 What Does a Positive Environment Look Like? 00:30:00 What Can I Do? 00:30:00 Team Player 00:15:00 Effective Workplace Relationships (I) 00:45:00 Effective Workplace Relationships (II) 00:30:00 Module : 5 The Case for Wellness 00:15:00 Building the Foundation 00:30:00 Gathering Support 00:15:00 Gathering Data 00:30:00 Performing a Needs Analysis 00:15:00 Implementing Your Workplace Wellness Program 00:15:00 Reviewing the Plan 00:15:00 Evaluating and Reporting Results 00:15:00 Module : 6 Getting Started 00:30:00 The Role of Ergonomics in Your Workplace 00:15:00 The Ergonomic Assessment Cycle 00:05:00 Identifying and Assessing Ergonomic Hazards 00:30:00 Developing a Plan to Address Ergonomic Issues 00:15:00 Identifying and Implementing Solutions 00:15:00 Obtaining Employee Buy-In 00:15:00 Tips for Successful Implementation 00:15:00 Reviewing Your Ergonomics Program 00:15:00 Basic Ergonomic Principles 00:15:00 Optimal Sitting and Standing 00:15:00 Safe Lifting and Transporting 00:15:00 Ergonomic Workstations 00:15:00 Safe Tool Selection and Use 00:15:00 Creating an Ergonomic Environment 00:30:00 Module : 7 What is Workplace Violence? 00:15:00 Understanding the Behavior Wheel 00:15:00 The Anger Management Process 00:30:00 Communicating Better 00:15:00 Basic Problem Solving Tools 01:00:00 Other Ways of Managing Anger 00:15:00 A Systems Approach 00:15:00 Developing a Policy and Program 00:15:00 Risk Assessment 00:30:00 Hiring Practices 00:15:00 Workplace Practices and Procedures 00:15:00 Security Systems and Personnel 00:15:00 Training Programs 00:15:00 Developing Emergency Response Plans 00:15:00 Program Review 00:15:00 The Immediate Response 00:15:00 Consulting with the Experts 00:15:00 Gathering Additional Information 00:15:00 Re-Evaluating Information 00:15:00 Communicating Incidents and Threats 00:15:00 Interviewing Employees 00:15:00 Risk Level Analysis 00:15:00 Reviewing the Options 00:15:00 Analyzing the Impact 00:15:00 Process Application 00:15:00 Module : 8 Defining Harassment 00:15:00 Defining Sexual Harassment 00:30:00 The Purpose of Training 00:15:00 Creating a Harassment Policy 00:30:00 Nipping it in the Bud 00:15:00 Protecting Yourself 00:15:00 What If It Happens to Me? 00:30:00 What If It's Happening to Someone Else? 00:15:00 Someone Has Filed a Complaint Against Me! 00:30:00 Addressing a Complaint 00:15:00 Handling False Complaints 00:15:00 Mediation 00:45:00 Investigating a Complaint 00:45:00 Making the Decision 00:15:00 Creating Solutions 00:15:00 After It's Over 00:15:00 Skill Application 00:15:00

Complete Workplace Administration
Delivered Online On Demand32 hours
£11.99

Financial Management and Business Accounting Diploma

5.0(1)

By Course Gate

Build the financial and accounting skillset needed to rise to an executive level of responsibility and earning power. Financial management is an essential part of any successful business. The Financial Management and Business Accounting Diploma focuses on specialist modules including financial accounting, management accounting, business finance, financial management, strategic management accounting and international financial reporting. If you are looking forward to advancing your career and move toward an organizational leadership position, this Financial Management and Business Accounting Diploma will help you build the skills you'll need to make high-level decisions that impact your organization's current operations and financial future. The course will equip you with the potential to become a senior manager, administrator or executive in business management, accounting and finance, in commercial and public organisations. This course will teach the framework of managing business finances. It can also be the first step to qualification as an accountant. Who is this course for? Financial Management and Business Accounting Diploma is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Financial Management and Business Accounting Diploma is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Personal Finance Calculations Personal Finance Introduction FREE 00:01:00 Calculating Your Net Worth 00:01:00 Calculating Your Real Hourly Wage 00:02:00 Expenses for Life Energy 00:02:00 Calculating a Monthly Budgeting 00:05:00 Saving for Retirement Paying Off Debt 00:02:00 Build an Emergency Fund 00:02:00 Personal Savings 00:04:00 401K Basics 00:03:00 Asset Allocation 00:04:00 Investment Strategies 00:02:00 Advice on Financial Advisors 00:01:00 3h- Questions About Investing 00:15:00 Building Credit to Buy a Home FICO Score 00:09:00 Starting Credit 00:03:00 Increasing Credit Score 00:02:00 Owning vs. Renting 00:02:00 Types of Mortages 00:03:00 Personal Finance Guides for Beginners Advice to Teenagers 00:04:00 Guide to Buying a Car 00:05:00 Professional Bookkeeper Introduction Professional Bookkeeper FREE 00:09:00 Introduction to Accounting and Business Defining a Business 00:07:00 Ethics in Accounting 00:05:00 Generally Accepted Accounting Principles (GAAP) 00:10:00 The Accounting Equation The Accounting Equation 00:07:00 Transactions 00:11:00 Financial Statements 00:13:00 Analyzing Transactions The Accounting Equation and Transactions 00:16:00 Double-Entry System 00:11:00 Transactions - Journalizing 00:17:00 Journal Entries 00:38:00 Entering Information - Posting Entries Posting Entries 00:10:00 The Trial Balance 00:10:00 Finding Errors Using Horizontal Analysis 00:09:00 Horizontal Trend : Balance Sheet 00:21:00 Horizontal Trend: Income Statement 00:36:00 Adjusting Process The Purpose of the Adjusting Process 00:15:00 Adjusting Entries Adjusting Entries - Prepaid Expenses 00:13:00 Adjusting Entries - Accrued Revenues 00:10:00 Adjusting Entries - Depreciation Expense 00:09:00 Adjustment Summary Adjustment Summary - Review 00:13:00 Vertical Analysis 00:33:00 Preparing a Worksheet Preparing a Worksheet 00:06:00 Financial Statements The Income Statement 00:11:00 Financial Statements - Definitions 00:12:00 Completing the Accounting Cycle Temporary vs. Permanent Accounts 00:19:00 The Accounting Cycle Illustrated Accounting Cycle Illustrated - Steps 1-5 00:11:00 Accounting Cycle Illustrated - Steps 6-10 00:12:00 Fiscal Year Fiscal Year 00:09:00 Spreadsheet Exercise Spreadsheet Exercise - Steps 1-4 00:11:00 Spreadsheet Exercise - Steps 5-7 00:37:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Financial Management and Business Accounting Diploma
Delivered Online On Demand8 hours 43 minutes
£11.99

Advanced Call Centre Skills Training

4.3(43)

By John Academy

Description: Call center agent is a person that represents the company through handling incoming and outgoing calls. Depending on the business they are in, it is possible for them to handle account inquiries, customer complaints or support issues. As call center agents are considered as representatives of a company, they must be trained to make sure they are representing the company well. Learn the necessary skills through this advanced call center course we are providing and become a professional call center agent. Who is the course for? Call center agents or customer service representatives who need to acquire skills for their profession. People who are interested in call center customer service training. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Call Center Training course is a useful qualification to possess, and would be beneficial for the following careers: Administration Assistant Call Center Agents Customer Service Representative Online Assistant Telephone Assistant. Call Centre and Customer Service Basics Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 01:00:00 Module Eight - Bench marking 00:30:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 01:00:00 Module Eleven - Closing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Call Centre & Customer Service Training Course- Activities 00:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Call Centre Skills Training 00:30:00 Final Exam Final Exam- Advanced Call Centre Skills Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Advanced Call Centre Skills Training
Delivered Online On Demand20 hours 15 minutes
£11.99

Diploma in Event Planning and Management

3.0(2)

By Alpha Academy

Course Overview The Event Planning is designed to teach you the important principles and practical step-by-step techniques for planning events and getting started in a career as a professional event planner. You will learn: what an event planner does and how to plan events, how to develop your skills to succeed in an event planner career, how to get hired for a job as an event planner, and how to start your own event planning business and get clients. You'll learn how to plan various events and coordinate with different types of clients. Discover how to plan business meets, product launches, milestone events and more. Find out how to work with both corporate and private clients, delivering outstanding results on each event by listening to their needs. Event Management doesn't only give you valuable connections through events training qualifications; you enter an environment for learning that works for you. Being trained in event management helps you develop skills such as problem-solving, time management and decision making. In order to meet all your event management needs, consider getting this Event Management course. This course is divided into three sections, where you start off with learning the basics of event management. Here you will look into ideas such as types of events, entertainment, staff and vendors. Next you learn about the process of planning an event, where you get many different tips and techniques about how to nurture a team bonding environment, ways to make your events more interesting, marketing your events and so much more. The final portion of the course looks into managing weddings which is an extremely big industry and as such would help your business make a splash where the green is. The course covers diverse topics and would be beneficial to those looking to get into the event management industry. So, stop wasting time and get this course now Accredited by CPD Free PDF Certificate after course completion Developed by qualified tutors and professionals Fully online, engaging and interactive course Self paced learning Unlimited Access to your course materials Desktop, Laptop, tablet and smartphone friendly 24/7 Customer Support Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Course Curriculum Introduction Introduction 00:05:00 Why Vision 00:02:00 Concept 00:02:00 Goals 00:02:00 Innovation 00:02:00 Pitching 00:03:00 Feasibility 00:02:00 What Event Scope and Budget 00:02:00 Customers 00:02:00 Marketing Plan and Pricing 00:03:00 Communications Plan 00:03:00 Project Management Approach 00:03:00 Stakeholders 00:02:00 When When 00:04:00 Where Choosing a Venue 00:02:00 Spaces within a Venue 00:03:00 Accessibility and Community Impacts 00:03:00 How Event Plan 00:03:00 Planning Environment 00:02:00 Safety 00:02:00 Risk Management 00:02:00 Emergency Management 00:03:00 Checklists 00:02:00 Stakeholder Management 00:02:00 Communications 00:05:00 On the Day 00:02:00 Who Dot Planning 00:02:00 Recruitment 00:05:00 Event Suppliers 00:02:00 Roles and Responsibilities 00:02:00 Customers and Stakeholders 00:05:00 How Well Real Time Monitoring 00:02:00 Contingency Plan 00:02:00 Measuring Success and Process Review 00:03:00 Continual Improvement and Knowledge Transfer 00:02:00 All About You Characteristics of Great Event Managers 00:02:00 Organisation 00:02:00 Being Successful 00:02:00 Your Wellbeing 00:03:00 The Last Word The Last Word 00:03:00 Resources Resources - Diploma in Event Planning and Management 00:00:00 Mock Exam Mock Exam - Diploma in Event Planning and Management 00:20:00 Final Exam Final Exam - Diploma in Event Planning and Management 00:20:00 Order your Certificate Order your Certificate 00:00:00

Diploma in Event Planning and Management
Delivered Online On Demand
£10.99