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228 Emergency Medical courses

Sports First Aid Training for PE Teachers

5.0(1)

By Course Gate

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Sports First Aid Training for PE Teachers will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Sports First Aid Training for PE Teachers will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Sports First Aid Training for PE Teachers and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Sports First Aid Training for PE Teachers is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Sports First Aid Training for PE Teachers. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Sports First Aid Training for PE Teachers will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Introduction to Sports First Aid Introduction to Sports First Aid 00:16:00 Module 02: Initial Assessment Initial Assessment 00:32:00 Module 03: Life-Saving Priorities Life-Saving Priorities 00:31:00 Module 04: Common Injuries Common Injuries 00:39:00 Module 05: Major Injuries Major Injuries 00:42:00 Module 06: Environmental Injuries Environmental Injuries 00:18:00 Module 07: Medical Emergency Medical Emergencies 00:17:00 Module 08: Things to Keep in Mind Things to Keep in Mind 00:16:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Sports First Aid Training for PE Teachers
Delivered Online On Demand3 hours 31 minutes
£11.99

Emergency And Disaster Management Course

3.5(2)

By Elearncollege

Description Emergency And Disaster Management Diploma A premier online course tailored for individuals who are keen on gaining in-depth knowledge in the realm of emergency and disaster management. This carefully designed course equips learners with the essential skills and understanding required to effectively manage, respond, and adapt to various emergency and disaster situations. One of the foundational aspects of the Emergency And Disaster Management Diploma is its focus on understanding emergencies and disasters. Learners get equipped with the necessary tools to discern the nature of different crises, be it natural calamities or human-induced disruptions. This comprehension is paramount in tailoring specific and effective responses to diverse emergencies. A critical component of emergency management is the proactive approach of preparedness and planning. This course ensures that individuals understand the nuances of effective planning and how preparedness can often spell the difference between successful outcomes and devastating failures. By studying the elements of planning, learners are poised to design robust strategies and frameworks that mitigate potential adverse effects of disasters. Moving from the phase of understanding and preparation, the course then transitions into the practicalities of response and relief operations. Here, students learn the intricacies of immediate response, from the mobilisation of resources to the establishment of relief centres. The efficiency and timeliness of these operations often determine the extent to which lives can be saved. Post the immediate aftermath, recovery and reconstruction are vital stages in returning to normalcy. The Emergency And Disaster Management Diploma sheds light on how societies and communities can rebuild, both physically and mentally. It explores strategies to reconstruct infrastructure and rehabilitate communities after a disaster. Risk, an inherent part of emergencies and disasters, demands keen attention. Hence, the course delves into risk reduction and mitigation. By understanding the potential risks and ways to mitigate them, individuals are better prepared to prevent, or at the very least, lessen the impact of future emergencies. Given the ever-increasing global emphasis on climate change, its intersection with disaster management is pivotal. The course covers the implications of climate change on disaster management, offering insights into how shifting weather patterns can exacerbate crises and what can be done to adapt to these changes. Public health emergencies, especially after global experiences with pandemics, have come to the forefront. The diploma elucidates the nature of such emergencies, their management, and the importance of a coordinated response. In today's complex geopolitical environment, the threat of terrorism and other human-induced disasters can't be ignored. The course provides an in-depth understanding of these threats, highlighting the importance of vigilance, preparation, and adaptive response mechanisms. Engaging communities in disaster management is a modern and effective approach. Community-Based Disaster Management, covered in this course, emphasizes the importance of involving local communities in both planning and response stages, ensuring that the measures taken resonate with the specific needs and nuances of the affected population. Lastly, by exploring future trends and challenges in emergency and disaster management, the course ensures that learners are not just prepared for today, but are also equipped to handle the evolving nature of emergencies in the future. In conclusion, the Emergency And Disaster Management Diploma is a comprehensive online course that prepares individuals to face, manage, and mitigate various emergencies and disasters with competence and confidence. It is a must for those looking to make a significant impact in this crucial domain. What you will learn 1:Understanding Emergencies and Disasters 2:Preparedness and Planning 3:Response and Relief Operations 4:Recovery and Reconstruction 5:Risk Reduction and Mitigation 6:Climate Change and Disaster Management 7:Public Health Emergencies 8:Terrorism and Human-induced Disasters 9:Community-Based Disaster Management 10:Future Trends and Challenges in Emergency and Disaster Management Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Emergency And Disaster Management Course
Delivered Online On Demand9 days
£99

First Aid Treatment for Sports Injuries

4.7(160)

By Janets

Learning Outcomes Learn the process of conducting the initial assessment Build the expertise to identify life-saving priorities Develop the skills to deal with common injuries Familiarise yourself with the major injuries that can occur in sports Get an in-depth understanding of the environmental injuries Description From small cuts to bone fractures, many accidents can happen in the sports fields. Thus from the players to everyone working in the relevant areas must have proper knowledge regarding sports first aid. If you are already working in this sector or wish to work in the future, grasp a solid of sports first aid from the First Aid Treatment For Sports Injuries course. In this course, you will learn the fundamental principles of sports first aid. The course will show you the process of conducting the initial assessment. Then you will learn about common illnesses and injuries. Furthermore, the course will provide detailed lessons on major injuries and environmental injuries. Through this course, you will get a clear understanding of what are life-saving priorities in case of an emergency. At the end of this course, you will receive a CPD-accredited certificate of achievement. This certificate will help you pursue a career in the sports industry. Join now! Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Method of Assessment At the end of the course, there will be an online MCQ assessment. In order to pass this exam, you must score at least 60%. When you submit the assessment, you will get the results immediately. Career path This course is designed to help you extant your knowledge and understanding of this sector. After completing the course, you will be able to explore career options such as Sports Coach Sports First Aider Course Content Module 1: Introduction to Sports First Aid Introduction to Sports First Aid 00:15:00 Module 2: Initial Assessment Initial Assessment 00:30:00 Module 3: Life-Saving Priorities Life-Saving Priorities 00:27:00 Module 4: Common Injuries Common Injuries 00:36:00 Module 5: Major Injuries Major Injuries 00:40:00 Module 6: Environmental Injuries Environmental Injuries 00:17:00 Module 7: Medical Emergency Medical Emergencies 00:14:00 Module 8: Things to Keep in Mind Things to Keep in Mind 00:13:00 Mock Exam Mock Exam - Sports First Aid 00:20:00 Final Exam Final Exam - Sports First Aid 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

First Aid Treatment for Sports Injuries
Delivered Online On Demand3 hours 52 minutes
£25

Basic Life Support and CPR

4.7(160)

By Janets

Register on the Basic Life Support and CPR today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Basic Life Support and CPR is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Basic Life Support and CPR Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Basic Life Support and CPR, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Module 01: Introduction to Basic Life Support Module 03: EXTATTR - Hands-On Project 00:26:00 Module 02: Basic Life Support for Adults Module 01: Conclusion Message and Thank you! 00:01:00 Module 03: Basic Life Support for Children Module 07: Why Learn AutoLISP? 00:02:00 Module 04: Basic Life Support for Infants Basic Life Support for Infants 00:23:00 Module 05: Cardiopulmonary Resuscitation Objectives Cardiopulmonary Resuscitation Objectives 00:15:00 Module 06: Airway Management Airway Management 00:18:00 Module 07: Relief of Choking Relief of Choking 00:15:00 Module 08: Major Injuries Major Injuries 00:54:00 Module 09: Medical Emergency Medical Emergency 00:16:00 Module 10: Initial Assessment Objectives Initial Assessment Objectives 00:10:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Basic Life Support and CPR
Delivered Online On Demand3 hours
£25

First Aid at Work and Appointed Persons

4.7(160)

By Janets

Acquire the skill of giving first aid and handling medical emergencies with this Appointed Persons in the Workplace First Aid course. This comprehensive workplace first aid course equips you with all the skills and strategies needed to be an excellent Appointed Persons in the workplace first aid. It will swiftly train you to identify all kinds of injuries, from minor to major and how to treat injuries. This Appointed Persons in the Workplace First Aid course covers all the types of risk you can expect to encounter in your workplace and teach you how to do an initial assessment of an injured person and do fundamental first aid procedures. We'll also coach you on adapting to different medical emergencies and prioritise life-saving. Be a lifesaver by enrolling into this Appointed Persons in the Workplace First Aid course today. Learning outcomes Understand the role of an appointed person in the workplace first aid. Discover the benefits of first aid in the workplace. Learn how to manage an incident at work. Acquire the ability to do an initial assessment of the injured person. Know how to handle life-saving priorities. Be able to deal with a medical emergency. Become skilled at the legal framework for workplace first aid. Gain the knowledge of common, minor and major injuries. Method of Assessment  To successfully complete the First Aid at Work and Appointed Persons, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the First Aid at Work and Appointed Persons. After successfully passing the First Aid at Work and Appointed Persons exam, you will be able to apply for a CPD-accredited certificate as proof of your First Aid at Work and Appointed Persons qualification. Certification This course is for any individual who intends to learn all the required aspects of TACCP &VACCP and wish to build their career in this promising sector. Who is This Course for? This course is intended to teach individuals all the required aspects of  Workplace First Aid and wish to build their career in this promising sector. Requirements The First Aid at Work and Appointed Persons is open to all students and has no formal entry requirements. To study the First Aid at Work and Appointed Persons, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path This course is intended to give individuals the knowledge to perform Workplace First Aid Therefore, it is ideally suited to the following roles and careers:  Certified First Aider First Aid Instructor Health & Safety Officer Health & Safety Manager Course Content Module 1: First Aid at Work and Appointed Persons First Aid at Work and Appointed Persons 00:11:00 Module 2: Overview of Appointed Persons in the Workplace First Aid Overview of Appointed Persons in the Workplace First Aid 00:22:00 Module 3: Legal Framework for Workplace First Aid Legal Framework for Workplace First Aid 00:24:00 Module 4: Incident Management at Work Incident Management at Work 00:30:00 Module 5: Initial Assessment Initial Assessment 00:31:00 Module 6: Life-Saving Priorities Life-Saving Priorities 00:30:00 Module 7: Common Injuries Common Injuries 00:36:00 Module 8: Major Injuries Major Injuries 00:41:00 Module 9: Medical Emergency Medical Emergency 00:16:00 Module 10: Things to Keep in Mind Things to Keep in Mind 00:15:00 Module 11: Calling Emergency Services Calling Emergency Services 00:10:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

First Aid at Work and Appointed Persons
Delivered Online On Demand4 hours 26 minutes
£25

Emergency Medicine - CPD Certified

4.7(26)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Emergency Medicine - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Emergency Medicine - CPD Certified Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Emergency Medicine - CPD Certified bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Emergency Medicine - CPD Certified Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Emergency Medicine - CPD Certified Career Bundle: Course 01: Emergency Medicine Course 02: Medication Administration Course 03: Diploma in Alternative Medicine Training Course 04: Control and Administration of Medicines Online Training Course Course 05: Paediatric Paramedicine Course 06: Paramedicine & Ayurveda Course 07: Roles And Responsibilities Of Paramedics In The UK Course 08: Ambulance Administration Course 09: Medical Law Course 10: GDPR in Healthcare Course 11: Basic Human Anatomy Course 12: Pain Management Course 13: Common Injuries Course 14: Major Injuries Course 15: Other Medical Emergencies Course 16: Safe Handling of Medicines Course 17: Sports Medicine Fundamentals Course 18: Food as Medicine Course 19: Medical Terminology Training Course 20: Medical Transcription Course 21: Diabetes Care Diploma Course 22: Phlebotomy Diploma Course 23: Infection Prevention Training Course 24: Coronavirus (COVID -19) Awareness Course Course 25: Veterinary Medicine With Level 7 in Strategic Learning & Development, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Emergency Medicine - CPD Certified today and take the first step towards achieving your goals and dreams. Why buy this Level 7 in Strategic Learning & Development? Free CPD Accredited Certificate upon completion of Level 7 in Strategic Learning & Development Get a free student ID card with Level 7 in Strategic Learning & Development Lifetime access to the Emergency Medicine - CPD Certified course materials Get instant access to this Emergency Medicine - CPD Certified course Learn Emergency Medicine - CPD Certified from anywhere in the world 24/7 tutor support with the Emergency Medicine - CPD Certified course. Start your learning journey straightaway with our Emergency Medicine - CPD Certified Training! Emergency Medicine - CPD Certified premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Emergency Medicine - CPD Certified is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Emergency Medicine - CPD Certified course. After passing the Emergency Medicine - CPD Certified exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Emergency Medicine - CPD Certified course is ideal for: Students seeking mastery in Level 7 in Strategic Learning & Development Professionals seeking to enhance Emergency Medicine - CPD Certified skills Individuals looking for a Level 7 in Strategic Learning & Development-related career. Anyone passionate about Level 7 in Strategic Learning & Development Requirements This Emergency Medicine - CPD Certified doesn't require prior experience and is suitable for diverse learners. Career path This Emergency Medicine - CPD Certified bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Emergency Medicine - CPD Certified
Delivered Online On Demand6 days
£200

Call Centre Essentials Skills

5.0(10)

By Apex Learning

Looking to enhance your communication skills and provide top-notch customer service? Look no further than our comprehensive Call Centre Training course! This interactive course is designed to equip you with the skills and knowledge needed to excel in a fast-paced call centre environment. From developing effective speaking and active listening skills to handling customer complaints with empathy and professionalism, our training covers it all. You'll receive training in using call centre software and tools and learn how to think critically and creatively to find solutions to customer problems. This training helps you refine your abilities and opens up job opportunities as we provide you with a thorough overview of how to manage call centre sales. Then we look at consumer behaviour patterns to illustrate how to utilise the best language and tools to close more deals. Next, it covers the fundamental expectations for customer conduct during conversations and evaluates different communication channels. Lastly, set out the guidelines for proper phone etiquette, and highlight helpful resources and methods you might employ to excel at a contact centre. We understand the importance of time management in a call centre, so you'll also learn how to manage your time effectively to ensure you are providing excellent customer service while meeting your own performance goals. By the end of the course, you'll be equipped with the skills and knowledge needed to deliver exceptional customer service and drive customer satisfaction. So why wait? Join our Call Centre Training course today and take the first step towards a successful career in the call centre industry! Learning Outcome After this course, you will be able to: Determine what drives customers' purchases and the various conversational tenses. Describe the many methods and instruments that may be applied to leave clients with a favourable impression. Explore the steps involved in defining goals and benchmarks to build an effective call centre team. State the important terms and procedures that can help you get ready for a sales call. Analyse the strategies you may use to overcome the objections and rejections of clients. Determine the procedures necessary to turn calls into sales. Give a definition of "telemarketing" and describe how it became a significant industry. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Sales: Psychology of Customers Course 05: Telesales Executive Training Course 06: Facilities Management Level 3 Course 07: Data Protection and Data Security Level 2 Course 08: Effective Communication Skills Diploma Course 09: Public Speaking and Presentation Skill Course Course 10: The Formula to Talk with Strangers Course 11: Touch Typing Essential Skills Level 3 Enrol now in Call Centre Training to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who would benefit from enrolling in our Call Centre Training course include: Aspiring people who want to work in a call centre. Representatives, customer service managers, and technical support specialists. Sales representatives who handle customer interaction. People who want to learn about call centres for future benefits. Requirements This Call Centre Training course has been designed to be fully compatible with tablets and smartphones. Career path Upon successful completion of the course, the learner will have the opportunity to pursue a career in the relevant field. Here are some career choices one could go for: Training Officer: £15,000 to £35,000 Call Centre Operator: £15,000 to £28,000 Receptionist: £15,000 to £22,000 Certificates Certificate of completion Digital certificate - Included

Call Centre Essentials Skills
Delivered Online On Demand
£39

Emergency Care Assistant

4.7(160)

By Janets

Register on the Emergency Care Assistant today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Emergency Care Assistant course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Emergency Care Assistant course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Assessment To successfully complete the Emergency Care Assistant course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for a CPD-accredited certificate as proof of your subject-knowledge. Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Emergency Care Assistant course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 1: Working in Different Healthcare Settings Working in Different Healthcare Settings 00:13:00 Module 2: Legal, Standards and Professional Aspects of Ethical Practice: Part - 1 Legal, Standards and Professional Aspects of Ethical Practice: Part - 1 00:50:00 Module 3: Legal, Standards and Professional Aspects of Ethical Practice: Part - 2 Legal, Standards and Professional Aspects of Ethical Practice: Part - 2 00:48:00 Module 4: Initial Assessment Initial Assessment 00:31:00 Module 5: Life-Saving Priorities Life-Saving Priorities 00:30:00 Module 6: Common Injuries Common Injuries 00:36:00 Module 7: Major Injuries Major Injuries 00:41:00 Module 8: Environmental Injuries Environmental Injuries 00:17:00 Module 9: Medical Emergency Medical Emergency 00:16:00 Module 10: Things to Keep in Mind Things to Keep in Mind 00:15:00 Module 11: Infection Control Infection Control 00:58:00 Module 12: Fluid and Electrolyte Balance Fluid and Electrolyte Balance 00:21:00 Mock-Exam Mock Exam - Emergency Care Assistant 00:20:00 Final-Exam Final Exam - Emergency Care Assistant 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Emergency Care Assistant
Delivered Online On Demand6 hours 56 minutes
£25

Level 1 Certificate in Call Center Training

4.7(160)

By Janets

This training program is designed to support individuals interested in becoming Call Center Agents and introduces the skills that will make anyone stand out from the crowd. In this course, you will have a better understanding of the ways to listen, be heard, and manage relationships with sales prospects successfully. Discover a range of topics explaining telephone etiquette, essential tools and techniques to build rapport with customers, types of questions required to ask, setting goals, key steps that enable to avoid critical mistake while speaking. In addition, you will master to communicate effectively with the customers, learn suitable ways of greetings, transferring calls and closing a conversation. In just 5 hours 40 Minutes you will: Develop the right attitude required to become an excellent Call Center Agent Become a skilled communicator and manage difficult or hostile customers Meet the needs of your customers and overcome the obstacles to your succeed Have a better understanding of the value of call center based customer service Excel in career direction as a Call Center Agent/Call Center Representative Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Level 1 Certificate in Call Center Training is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. This qualification is ideal for: Customer Service Agents Managers Assistant Managers Call Center Executives Customer Service Representatives Customer Support Associates Freshers Course Content Call Center Training Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:15:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 00:15:00 Module Eight - Bench marking 00:20:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 00:20:00 Module Eleven - Closing 00:30:00 Module Twelve - Wrapping Up 00:15:00 Call Centre & Customer Service Training Course- Activities 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Level 1 Certificate in Call Center Training
Delivered Online On Demand5 hours 40 minutes
£25

Emergency Management Course

4.7(160)

By Janets

Register on the Emergency Management Course today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Emergency Management Course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Emergency Management Course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Emergency Management Course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Introduction Welcome 00:03:00 Meet your trainers 00:04:00 Is this course for you 00:04:00 Potential Emergencies for Venues Emergency Planning, identification and Analysis. Plus Fire Emergen 00:04:00 Bomb Threats 00:05:00 Active Shooter and Terrorism 00:03:00 Crowd Related Emergencies 00:02:00 Emergency Control Organisation ECO Considerations 00:06:00 Emergency Response Procedures Notification, Communication, Control, Response, Evacuation 00:08:00 Human Behaviour and Children 00:05:00 Lifts and Escalators, Media, People with Disabilities 00:04:00 Warden Skills Leadership and Communication in Emergencies 00:05:00 Being Calm Under Pressure and Situational Awareness 00:01:00 Tactical Decision Games, Drills and Exercises 00:09:00 Wrap Up Wrap Up 00:01:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Emergency Management Course
Delivered Online On Demand1 hour 4 minutes
£25