When mistakes happen in a care setting, honesty isn't optional – it’s a duty. Our Duty of Candour online course walks learners through the essentials of openness and accountability in health and social care environments. From understanding what the duty involves to recognising when and how to apply it, this training provides clarity on expectations for professionals who deal directly with patients, clients, or their families. Designed for those in health, social care, or related roles, this course covers key responsibilities, legal requirements, and the importance of transparency when things don’t go to plan. Whether you're looking to refresh your knowledge or build confidence in handling sensitive disclosures, this course offers structured, accessible content you can follow at your own pace, from wherever you are. No drama, just clear and practical insight to help you stay informed and do the right thing when it matters most. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Duty of Candour Module 02 : Duty of the Candour Process Module 03 : Legal Framework Module 04 : Communication Skills for Duty of Candour Module 05 : Understanding and Managing Adverse Events Module 06 : Apology and Compensation Module 07 : Learning from Incidents Module 08 : ccountability and Oversight Module 09 : Cultural Change Module 10 : Future Directions and Challenges Learning Outcomes: Understand the fundamental principles of Duty of Candour. Navigate the Duty of Candour process with confidence. Comprehend the legal framework surrounding healthcare communication. Develop effective communication skills for Duty of Candour situations. Manage adverse events and incidents with a patient-centered approach. Contribute to a culture of accountability and oversight in healthcare. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals Medical administrators Legal professionals in healthcare Quality assurance specialists Patient advocates Healthcare policymakers Compliance officers Risk management personnel Career path Healthcare Compliance Officer Medical Legal Advisor Patient Experience Coordinator Quality Assurance Specialist Risk Manager in Healthcare Healthcare Policy Analyst Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Overview This comprehensive course on PAT Trainingwill deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This PAT Training comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this PAT Training . It is available to all students, of all academic backgrounds. Requirements Our PAT Trainingis fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more Course Curriculum 15 sections • 16 lectures • 06:35:00 total length •Introduction to PAT: 00:25:00 •Relevant Statutory Provisions for PAT: 00:25:00 •Safety Responsibilities & Maintenance Provisions: 00:20:00 •Risk Assessment: 00:30:00 •Reducing and Controlling Risks: 00:30:00 •Electrical Units and Appliance Classification: 00:20:00 •Equipment Coverage & Maintenance Needs: 00:25:00 •Initial Visual Examination: 00:25:00 •Initial Visual Examination: 00:25:00 •Instruments for Testing and Equipment Inspection: 00:20:00 •Electrical Installation Testing: 00:35:00 •Lead & RCD Testing: 00:20:00 •Safety Precautions in Electrical Testing: 00:30:00 •Reporting and Record-keeping: 00:25:00 •Testing for New or Used Equipment: 00:15:00 •British Standards and Latest Changes: 00:25:00
The Care Certificate constitutes a set of agreed-upon benchmarks outlining the expected knowledge, skills, and conduct for specific roles within the health and social care sectors. Comprising 15 essential standards designed for individuals "new to care," these care certificate standards should be integral to a comprehensive induction program. Our Care Certificate course holds CPD UK accreditation, and we are recognised as an endorsed training provider by CIQ. Included in the Care Certificate Preparation package are: All 15 Care Certificate Standards CPD-accredited online learning aligned with care frameworks Securely maintained online records of learner certificates, reporting, and CPD points EU Framework and UK Care Worker Standards Followed It's worth noting that the Care Certificate can be pursued even if you are employed in a non-care role, such as a cook or maintenance personnel. Key Features: CPD Certified Care Certificate Preparation Course Developed by Care Certificate Specialist Lifetime Access Why this Care Certificate Preparation Course? From this Care Certificate course, you will learn how to navigate the terrain of duty with a heightened sense of empathy, where the embrace of equality and diversity becomes second nature. Feel the pulse of person-centred care pulsating through your fingertips, as effective communication becomes the linchpin connecting hearts and minds. Stand as a guardian of privacy and dignity, mastering the delicate dance of respect. From the management of fluids to the intricate web of mental health, dementia, and learning disabilities, you'll find yourself equipped with insights that transcend the ordinary. Course Curriculum Care Certificate Standards Care Certificate Standard 01: Clarifying Your Role Care Certificate Standard 02: Personal Development Strategies Care Certificate Standard 03: Understanding Duty of Care Care Certificate Standard 04: Embracing Equality and Diversity Care Certificate Standard 05: Person-Centred Approach to Work Care Certificate Standard 06: Effective Communication Techniques Care Certificate Standard 07: Respecting Privacy and Upholding Dignity Care Certificate Standard 08: Management of Fluids and Nutrition Care Certificate Standard 09: Addressing Mental Health, Dementia, and Learning Disabilities Care Certificate Standard 10: Ensuring Safeguarding for Adults Care Certificate Standard 11: Ensuring Safeguarding for Children Care Certificate Standard 12: Basics of Life Support Care Certificate Standard 13: Health and Safety Protocols Care Certificate Standard 14: Responsible Handling of Information Care Certificate Standard 15: Implementing Infection Control Measures Learning Outcomes: Apply duty of care principles in role for enhanced professionalism and responsibility. Demonstrate person-centred approaches for improved client satisfaction and engagement. Employ effective communication strategies fostering collaborative and empathetic interactions with clients. Safeguard adults and children by implementing appropriate measures and protocols. Execute infection control practices ensuring a safe and hygienic work environment. Exhibit a comprehensive understanding of life support and health and safety. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? Individuals entering the healthcare and social care sectors. Aspiring caregivers in residential homes or community care settings. Support workers aiming to enhance their foundational care skills. Prospective healthcare assistants in hospitals or clinics. Employees seeking compliance with Care Certificate Standards 1-15. Requirements This Care Certificate course requires no formal qualifications. Career path Care Assistant in Residential Homes Support Worker in Community Care Healthcare Assistant in Hospitals Dementia Care Worker Mental Health Support Worker Child Protection Officer in Social Services Certificates CPD Certified PDF Certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Bicycle Maintenance Training If you want to learn about Bicycle Mechanic and become an expert in the field, you have arrived at the right place. Industry experts designed this Bicycle Mechanic course to enable you to learn quickly and efficiently and at your own pace and convenience. Enrol in our Bicycle Mechanic course to learn how to maintain, clean, and repair a bicycle. This Bicycle Mechanic Course will teach you about the parts of a bicycle. We go over the most common issues that these parts cause and explain how to properly repair them while keeping the machine running. Enrol Bicycle Mechanic course today and take the next step towards your personal and professional goals. Learning Outcomes After completing this Bicycle Mechanic course, you will be able to: Gain in-depth knowledge about your bike Know how to care for your bike Have solid understanding of specialised bikes Have a thorough understanding of Cables, shifters, chains, cassettes and many other parts. Main Course: Bicycle Maintenance Course Free Courses: Course 01: Manual Handling Course 02: Workplace First Aid Training Course 03: Level 5 Health and Safety at Work [ Note: Free PDF certificate as soon as completing the Bicycle Mechanic course] Bicycle Mechanic Through this Bicycle Mechanic Course, you will learn the skills and knowledge required to maintain your favourite bike and keep it out of the repair shop. By the end of this Bicycle Mechanic training course, you will have a thorough understanding of how to use a variety of basic and advanced tools to repair and maintain your bicycle or even do so for others, making it a hobby or a career. Bicycle Mechanic course Curriculum Module 1: Getting to know your bike Module 2: Caring for your bike Module 3: Cables and shifters Module 4: Front and rear derailleurs Module 5: Hub gears Module 6: Chain, cassette, and crankset Module 7: Bottom brackets Module 8: Pedals Module 9: Steering and wheels Module 10: Rim brakes Module 11: Hub-mounted brakes Module 12: Suspension forks Module 13: Rear suspension Certification of Bicycle Mechanic After completing the MCQ/Assignment assessment for this Bicycle Mechanic course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Bicycle Mechanic This Bicycle Mechanic Course course is suitable for anyone who wants to learn the skills and knowledge required to maintain a bicycle. This Bicycle Mechanic Course course is also ideal for those who want to start their own bike repair shop. Requirements Bicycle Mechanic There are no specific requirements for this Bicycle Mechanic course because it does not require any advanced knowledge or skills. Career path Bicycle Mechanic Upon completion of this Bicycle Mechanic Course course, you will be able to: Explore a career selling, servicing, or working with bicycles Assist family and friends maintain their bikes Make sure your bicycle is well-maintained and safe to ride. Open your own bike repair shop.
Whistleblowing might not be anyone’s idea of small talk, but knowing how to handle concerns responsibly could make all the difference in a workplace. This online Whistleblowing Training course sheds light on the process of raising genuine concerns and the rights and responsibilities involved. It’s structured to guide learners through the essentials without unnecessary jargon or inflated claims, making it ideal for those who value straight answers. Whether you're a team member, line manager, or simply someone who wants to understand how to do the right thing when something seems off – this course offers clear, accessible knowledge you can apply with confidence. You'll explore policies, protections, and procedures, all from the comfort of your screen. No fluff, no drama – just the information you need to get it right. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Whistleblower profession Free Assessment to test learners' knowledge and skills Course Curriculum: Module 01: Introduction to Whistleblowing Module 02: Advantages and Disadvantages of Whistleblowing Module 03: Maintaining Standard and Code of Practice and Promoting Whistleblowing Policy Module 04: Institutional Rights and Regulations of Whistleblowing Programme Module 05: Key Components in Whistleblowing Programme Module 06: Procedure of Whistleblowing Program Module 07: Ways to Make Whistleblowing Most Effective Module 08: Whistleblowing Programme and Risks Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Whistleblowing Training | Online Certification Course - CPD Accredited course. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Whistleblowing Training | Online Certification Course - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Whistleblowing Training | Online Certification Course - CPD Accredited training.
Are you a healthcare professional or a forensic expert seeking to enhance your skills in the delicate and critical task of verifying death? Our "Verification of Death Training" course is meticulously designed to equip you with the essential knowledge and practical skills required for accurate and lawful death verification. Join us to gain comprehensive insights into both clinical and forensic aspects of this vital responsibility. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this course, learners will understand the essential procedures and responsibilities involved in verifying a death. They will gain knowledge about the legal aspects and necessary documentation required for the process. The training covers how to handle both natural and unexpected deaths, ensuring learners know the correct steps to take in each scenario. Clinical and forensic examination techniques will be taught, providing skills to identify the cause of death accurately. The course also highlights the role of a forensic nurse and the importance of their contributions in these situations. By the end, learners will be well-prepared to conduct verifications professionally and with confidence, ensuring all legal and ethical standards are met. Course Curriculum Module 01: Introduction to Verification of Death Module 02: Legal Considerations Module 03: Certification & Documentation Module 04: Natural Cause of Death Module 05: Process for Verifying a Death Module 06: Clinical & Forensic Examination Module 07: Verification of Unexpected Death Module 08: Expected Death Module 09: Role of Forensic Nurse Learning Outcomes Understand the introduction and purpose of verifying a death. Identify key legal considerations for verifying a death. Master certification and documentation processes for death verification. Recognize natural causes of death for accurate verification. Follow the process for verifying a death systematically. Conduct clinical and forensic examinations during death verification. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals verifying deaths. Nurses involved in death verification. Medical practitioners needing verification knowledge. Paramedics handling death verification processes. Forensic nurses examining unexpected deaths. Career path Coroner's Assistant Forensic Nurse Medical Examiner Palliative Care Nurse Paramedic Mortuary Technician Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Register on the Professional Development today and build the experience, skills and knowledge you need to enhance your development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Professional Development is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a Certificate of Achievement to prove your newly-acquired knowledge. Course Content Section 1: INTRODUCTION, OVERVIEW AND RATIONALE OF THE COURSE Introduction 00:03:00 The fear is REAL 00:03:00 Guilty as charged - the problem laid bare! 00:04:00 What it's NOT (No patronizing!) 00:02:00 Section 2: BEFORE THE EVENT The first question to ask 00:03:00 Be easy to deal with 00:05:00 A little research goes a long way 00:03:00 'Time your words to fill two thirds' 00:05:00 Make your presence known 00:04:00 Section 3: HOW TO START YOUR TALK PUNCH your audience! 00:06:00 By the end of this talk 00:03:00 Section 4: A BIT ABOUT STRUCTURE Tell them what you're going to tell them 00:04:00 Now do the telling 00:06:00 Section 5: HOW TO FINISH YOUR TALK No 'fizzling out' 00:05:00 Questions, Answers - and examples of endings. 00:06:00 Section 6: VISUAL AIDS Visual aids 00:06:00 Section 7: And Finally... Final tips and hints 00:04:00 Thank you - and a bonus 00:01:00 Resources Resources - Professional Development 00:00:00 Assignment Assignment - Professional Development 4 days, 23 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Venture into the realm of safety and compliance with the 'PAT and Risk Assessment Diploma,' a meticulously crafted course designed for those who aspire to excel in the field of electrical safety and risk management. Within the structured online learning modules, you will embark on a journey that begins with an introduction to Portable Appliance Testing (PAT), weaving through the intricate tapestry of statutory provisions that safeguard our workplaces. This course is a beacon for those wishing to illuminate their path with the knowledge of maintaining and ensuring the safety of electrical appliances. The programme unfurls further, guiding you through the dynamic landscape of risk assessment and control measures. With each module, your expertise in identifying hazards, evaluating potential risks, and implementing effective control strategies will blossom. Your capacity to classify electrical units, inspect equipment, and carry out rigorous testing procedures will be honed. The knowledge gained here not only serves to enhance safety protocols but also equips you with the skills to conduct comprehensive visual examinations and utilise testing instruments with proficiency. Learning Outcomes Comprehend the foundational principles of PAT and its role in workplace safety. Navigate the legal landscape governing appliance testing and risk assessment. Execute risk assessments and apply measures to mitigate and control hazards. Conduct detailed visual inspections and utilise instruments for thorough equipment checks. Master the essentials of reporting, record-keeping, and adherence to British Standards. Why choose this PAT and Risk Assessment Diploma? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the PAT and Risk Assessment Diploma Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this PAT and Risk Assessment Diploma for? Individuals aiming to specialise in electrical safety and equipment testing. Professionals in facilities management seeking to bolster their compliance knowledge. Technicians desiring to add PAT proficiency to their skill set. Health and safety officers looking to deepen their risk assessment expertise. Compliance coordinators requiring updated knowledge in British safety standards. Career path Health and Safety Advisor: £25,000 - £40,000 Electrical Safety Officer: £27,000 - £45,000 Compliance Manager: £30,000 - £50,000 Risk Assessment Specialist: £26,000 - £42,000 Facilities Manager: £28,000 - £46,000 Maintenance Manager: £29,000 - £47,000 Prerequisites This PAT and Risk Assessment Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This PAT and Risk Assessment Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to PAT Introduction to PAT 00:25:00 Module 02: Relevant Statutory Provisions for PAT Relevant Statutory Provisions for PAT 00:25:00 Module 03: Safety Responsibilities & Maintenance Provisions Safety Responsibilities & Maintenance Provisions 00:20:00 Module 04: Risk Assessment Risk Assessment 00:30:00 Module 05: Reducing and Controlling Risks Reducing and Controlling Risks 00:30:00 Module 06: Electrical Units and Appliance Classification Electrical Units and Appliance Classification 00:20:00 Module 07: Equipment Coverage & Maintenance Needs Equipment Coverage & Maintenance Needs 00:25:00 Module 08: Initial Visual Examination Initial Visual Examination 00:25:00 Module 09: Instruments for Testing and Equipment Inspection Instruments for Testing and Equipment Inspection 00:20:00 Module 10: Electrical Installation Testing Electrical Installation Testing 00:35:00 Module 11: Lead & RCD Testing Lead & RCD Testing 00:20:00 Module 12: Safety Precautions in Electrical Testing Safety Precautions in Electrical Testing 00:30:00 Module 13: Reporting and Record-keeping Reporting and Record-keeping 00:25:00 Module 14: Testing for New or Used Equipment Testing for New or Used Equipment 00:15:00 Module 15: British Standards and Latest Changes British Standards and Latest Changes 00:25:00
The Deputy Manager Training Course is designed to equip aspiring and current managers with the knowledge, strategies, and professional insight needed to lead teams effectively and maintain smooth operations. Covering essential areas such as supervision fundamentals, employee management, recruitment, and conflict resolution, this programme offers a structured approach to developing the leadership abilities that modern workplaces demand. You will also explore vital topics like communication skills, negotiation, and stress management—ensuring you can handle responsibilities with confidence and clarity. In addition to core leadership principles, the course delves into business writing, meeting management, organisational skills, and cybersecurity awareness, providing a strong foundation for managing both people and processes efficiently. Each module has been crafted to help you enhance productivity, streamline workflows, and foster positive workplace relationships. Whether your goal is to advance within your current organisation or prepare for greater managerial responsibilities, this training delivers a well-rounded learning journey tailored for leadership growth. Key Features: Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Fundamentals of Supervisor Training Module 02: Understanding the Role of Supervision Module 03: Essential Skills in Supervision Module 04: Recruitment and Dismissal Module 05: Employee Management Module 06: Communication Skill Development Module 07: Conflict Management Module 08: Cybersecurity for Employees Module 09: Introduction to Office Administration Module 10: Skills of an Effective Administrator Module 11: Business Writing Skills Module 12: Managing Meetings and Giving Feedback Module 13: Organisational Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Learning Outcomes: Demonstrate proficiency in fundamental supervisor training principles. Understand the key responsibilities and role of supervision in management. Acquire essential skills for effective employee supervision and management. Demonstrate knowledge of recruitment, dismissal, and employee lifecycle management. Develop advanced communication skills for effective workplace interaction. Master organisational and administrative skills for efficient office management. Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Deputy Manager Training Course can be taken by anyone who wants to understand more about the topic. With the aid of this Deputy Manager Training course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Deputy Manager Training Course is ideal for: Aspiring and current deputy managers. Individuals seeking advanced supervisory and administrative skills. Professionals aiming for career growth in management roles. Employees involved in recruitment, employee management, and conflict resolution. Requirements Learners do not require any prior qualifications to enrol on this Deputy Manager Training Course. You just need to have an interest in Deputy Manager Training Course. Career path After completing this Deputy Manager Training Course you will have a variety of careers to choose from. The following job sectors of Deputy Manager Training Course are: Deputy Manager - £30K to 50K/year. Office Administrator - £20K to 35K/year. HR Coordinator - £25K to 40K/year. Business Development Executive - £25K to 45K/year. Team Leader - £25K to 40K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.