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697 Driver courses in Pontllanfraith delivered On Demand

Diploma of Private Investigation (Online) - CPD Certified

4.7(47)

By Academy for Health and Fitness

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! Diploma of Private Investigation (Online) - CPD Certified Are you looking for a challenging and rewarding career in private investigation? The demand for private investigators in the UK is growing, with an estimated 10,000 new jobs expected to be created by 2025. Our CPD-certified course will teach you the skills you need to succeed in this exciting field, including surveillance, interviewing, and report writing. Enrol today and start your journey to becoming a private investigator! Courses Are Included in this Diploma of Private Investigation (Online) - CPD Certified Bundle: Course 01: Diploma of Private Investigation Course 02: Witness Investigation Training Course 03: Criminal Intelligence & Counterterrorism Analysis Course 04: Accident Investigation Learning Outcomes of Private Investigator Gain a comprehensive knowledge of the UK legal system, understanding the essential legalities and ethics involved in private investigation, boosting your credibility in the field. Develop critical thinking and analytical skills, equipping you to solve complex cases; 80% of our graduates report improved problem-solving abilities. Learn advanced surveillance techniques and modern technology applications, vital for over 90% of private investigative work in today's digital world. Understand the business side of private investigation, empowering you to start your own investigative agency, an opportunity pursued by 40% of our alumni. Achieve a CPD-certified diploma, enhancing your career opportunities in a market seeing a 30% rise in demand for qualified private investigators. Why Choose Our Private Investigation Course? FREE Private Investigation certificate accredited Get a free student ID card with Private Investigation Training Get instant access to this Private Investigation course. Learn Private Investigation from anywhere in the world Private Investigation is affordable and simple to understand Private Investigation is entirely online, interactive lesson with voiceover audio Lifetime access to the Private Investigation course materials Private Investigation comes with 24/7 tutor support So enrol now in this Private Investigation Today to advance your career! Private Investigator Course Start your learning journey straightaway with Diploma of Private Investigation (Online) - CPD Certified! This Private Investigation curriculum has been designed by Private Investigation experts with years of experience behind them. The Private Investigation course is extremely dynamic and well-paced to help you understand Private Investigation with ease. You'll discover how to master the Private Investigation skill while exploring relevant and essential topics. Assessment Process of Diploma of Private Investigation (Online) - CPD Certified Once you have completed all the courses in the Private Investigation bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Diploma of Private Investigation (Online) - CPD Certified This Diploma of Private Investigation (Online) - CPD Certified bundle is suitable for everyone. Requirements Diploma of Private Investigation (Online) - CPD Certified You will not need any prior background or expertise to enrol in this Diploma of Private Investigation (Online) - CPD Certified. Career path Diploma of Private Investigation (Online) - CPD Certified This Diploma of Private Investigation (Online) - CPD Certified bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Certified PDF Certificate Digital certificate - Included Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Diploma of Private Investigation (Online) - CPD Certified
Delivered Online On Demand28 hours
£31

Probation Officer Training - CPD Certified

4.7(47)

By Academy for Health and Fitness

Boost Your Career By Enrolling In This Probation Officer Training Bundle To Overcome Your Challenges! 6 in 1 Probation Officer Training Bundle Improve your knowledge and enhance your skills to succeed with this Probation Officer Training bundle. This Probation Officer Training bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Probation Officer Training Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Criminology and Criminal Psychology Course 02: Criminal Intelligence & Counterterrorism Analysis Course 03: Criminal Law Course 04: Interrogations And Confessions Psychology Course 05: Forensic Psychology : Criminal Profiling Course 06: Forensic Scientist & Crime Investigator All the courses under this Probation Officer Training bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Probation Officer Training bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Probation Officer Training bundle, you can achieve your dreams and train for your ideal career. This Probation Officer Training bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us for Probation Officer Training? All-in-one package of 6 premium courses' Probation Officer Training bundle Earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments with this Probation Officer Training Bundle 24/7 Tutor Support available with this Probation Officer Training Bundle Start your learning journey straightaway! This Probation Officer Training's curriculum has been designed by Probation Officer Training experts with years of Probation Officer Training experience behind them. The Probation Officer Training course is extremely dynamic and well-paced to help you understand Probation Officer Training with ease. You'll discover how to master the Probation Officer Training skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Probation Officer Training bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Probation Officer Training bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This Probation Officer Training bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Probation Officer Training - CPD Certified
Delivered Online On Demand25 hours
£40

Pass Your Driving Test - Online Course

By iStudy UK

We all know that fifteen year old inside of us whose hands are always itching to drive. Even when we grow up whenever we see the open road, we tend to drift off into our imagination, turn up the music and push down on the pedal. However before you can do any of these, you need to first get your license. Now this Pass Your Driving Test - Online Course will help you in the process. This course is geared towards helping you prepare for your driving examination in the UK and get your license. You start out by learning about the basic driving test including but not limited to practical test, format, eyesight requirements and vehicle safety questions. This is later expanded upon in the next unit as you learn DSA practical driving test before moving onto helping you prepare for your test with different tips. This course will further expand on what you should do on the day of the test, what to do after results, things to remember throughout the process, motorway code along with providing a sample theory test question. Preparing for your driving test should not be hard and with the help of this course it won't be. Course Highlights Pass Your Driving Test - Online Course is an award winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Pass Your Driving Test - Online Course into 8 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 hours, 25 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Pass Your Driving Test - Online Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Pass Your Driving Test - Online Course is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Pass Your Driving Test - Online Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Pass Your Driving Test Driving Test 00:15:00 DSA Practical Driving Test 00:15:00 Preparation for the Test 00:15:00 Day of the Test 00:15:00 Your Test Result 00:15:00 Things to Remember 00:15:00 Sample Theory Test Questions 00:15:00 Highway Code 01:00:00 Mock Exam Final Exam- Pass Your Driving Test - Online Course 00:20:00 Final Exam Mock Exam- Pass Your Driving Test - Online Course 00:20:00

Pass Your Driving Test - Online Course
Delivered Online On Demand3 hours 25 minutes
£25

Traffic Marshal (Banksman) - Level 3 Advanced Diploma

By Online Training Academy

In today's bustling world, the Traffic Marshal (Banksman) Course holds paramount importance, addressing the critical need for proficient traffic management and safety. With escalating urbanization and construction projects across the UK, mastering the skills of a Traffic Marshal (Banksman) has become indispensable. This course equips individuals with the expertise to effectively direct vehicular traffic on construction sites, ensuring the smooth flow of operations and minimizing the risk of accidents. The demand for qualified Traffic Marshals (Banksman) is consistently high, with ample job opportunities available throughout the UK. Entry-level salaries typically range from £20,000 to £25,000 per annum, offering a lucrative career path. Moreover, undertaking this course not only enhances employability but also fosters a safer work environment, reducing the likelihood of workplace incidents. The advantages of obtaining certification as a Traffic Marshal (Banksman) are multifaceted, encompassing improved job prospects, competitive wages, and the satisfaction of contributing to enhanced safety standards within the construction industry. As traffic congestion and safety concerns persist, mastering the role of a Traffic Marshal (Banksman) remains a valuable asset in today's modern world. Key Features This Traffic Marshal (Banksman) - Level 3 Advanced Diploma Course Includes: This Traffic Marshal (Banksman) Course is CPD Certified Free Certificate from Reed CIQ Approved Traffic Marshal (Banksman) Course Developed by Specialist Lifetime Access Course Curriculum Traffic Marshal (Banksman) - Level 3 Advanced Diploma Course Module 01: Overview of Traffic Marshal Module 02: Traffic Administration Module 03: Provisional Traffic Coordination Module 04: Traffic Hazard Evaluation Module 05: Vehicle Signalling Techniques Module 06: Vehicles in Reverse Module 07: Safety and Well-being in Traffic Operations Learning Outcomes After completing this Traffic Marshal (Banksman) Course, you will be able to: Understand Traffic Marshal principles for effective on-site coordination and safety. Demonstrate proficiency in administering traffic flow within specified operational parameters. Execute provisional traffic coordination strategies in accordance with industry standards. Evaluate potential traffic hazards and implement preventive measures for enhanced safety. Master vehicle signalling techniques to communicate effectively in traffic management scenarios. Apply safe practices when handling vehicles in reverse during operational activities. Certification After completing this Traffic Marshal (Banksman) - Level 3 Advanced Diploma course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Traffic Marshal (Banksman) - Level 3 Advanced Diploma 1:23:19 1: Module 01: Overview of Traffic Marshalling 07:20 2: Module 02: Traffic Administration 12:10 3: Module 03: Provisional Traffic Coordination 15:03 4: Module 04: Traffic Hazard Evaluation 14:04 5: Module 05: Vehicle Signalling Techniques 07:34 6: Module 06: Vehicles in Reverse 10:23 7: Module 07: Safety and Well-being in Traffic Operations 14:45 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? This Traffic Marshal (Banksman)course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Traffic Marshal (Banksman). Moreover, this course is ideal for: Individuals aspiring to enhance traffic management skills for various industries. Construction workers and site personnel requiring traffic marshal competencies. Logistics and transportation staff seeking improved traffic coordination capabilities. Security personnel responsible for maintaining safe traffic operations within designated areas. Anyone interested in acquiring expertise in safety and well-being during traffic activities. Requirements There are no requirements needed to enrol into this Traffic Marshal (Banksman)course. We welcome individuals from all backgrounds and levels of experience to enrol into this Traffic Marshal (Banksman) course. Career path After finishing this Traffic Marshal (Banksman) course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Traffic Marshal (Banksman)are: Traffic Marshal - £20K to £25K/year. Traffic Coordinator - £25K to £30K/year. Traffic Supervisor - £30K to £35K/year. Traffic Management Planner - £35K to £40K/year. Traffic Operations Manager - £40K to £45K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Traffic Marshal (Banksman) - Level 3 Advanced Diploma
Delivered Online On Demand1 hour 24 minutes
£12

Petroleum Engineering Diploma - CPD Certified

4.7(47)

By Academy for Health and Fitness

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! If you aim to enhance your Petroleum Engineering Diploma skills, our comprehensive Petroleum Engineering Diploma course is perfect for you. Designed for success, this Petroleum Engineering Diploma course covers everything from basics to advanced topics in Petroleum Engineering Diploma. Each lesson in this Petroleum Engineering Diploma course is crafted for easy understanding, enabling you to become proficient in Petroleum Engineering Diploma. Whether you are a beginner or looking to sharpen your existing Nursing skills, this Petroleum Engineering Diploma is the ideal choice. With our Petroleum Engineering Diploma exclusive bundle, you will get a PDF Certificate, PDF Transcript and Digital Student ID Card (worth £50) Absolutely FREE. Courses are Included in This Petroleum Engineering Diploma Bundle: Course 01: Introduction to Petroleum Engineering and Exploration Course 02: Logistics of Crude Oil and Petroleum Products Course 03: Petroleum Refining Demystified Course 04: Petroleum Products : Specifications Properties Market Demand Course 06: Oil and Gas Industry Course 07: Oil & Gas : Markets Trading Pricing & Economic Framework Course 08: Understand Piping & Instrumentation Diagrams P&IDs Course 09: Carbon Literacy Knowledge Course 10: Energy Engineering and Sustainable Energy Diploma Course 11: Environmental Management Course 12: Spill Management Training Course 13: COSHH Training and Safety Course 14: Diploma in Water Treatment Course 15: Operation Management Why Choose Our Petroleum Engineering Diploma Course? FREE Petroleum Engineering Diploma certificate accredited Get a free student ID card with Petroleum Engineering Diploma Training Get instant access to this Petroleum Engineering Diploma course. Learn Petroleum Engineering Diploma from anywhere in the world The Petroleum Engineering Diploma is affordable and simple to understand The Petroleum Engineering Diploma is an entirely online, interactive lesson with voiceover audio Lifetime access to the Petroleum Engineering Diploma course materials The Petroleum Engineering Diploma comes with 24/7 tutor support So enrol now in this Petroleum Engineering Diploma Today to advance your career! Start your learning journey straightaway! This Petroleum Engineering Diploma's curriculum has been designed by Petroleum Engineering Diploma experts with years of Petroleum Engineering Diploma experience behind them. The Petroleum Engineering Diploma course is extremely dynamic and well-paced to help you understand Petroleum Engineering Diploma with ease. You'll discover how to master the Petroleum Engineering Diploma skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Petroleum Engineering Diploma bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements You will not need any prior background or expertise. Career path This Petroleum Engineering Diploma bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Petroleum Engineering Diploma - CPD Certified
Delivered Online On Demand9 days
£79

Customer Service Diploma Level 3 With Complete Career Guide Course

5.0(2)

By Training Express

In today’s fast-paced world, excellent customer service is the backbone of every successful business. The Customer Service Diploma Level 3 provides a deep dive into the essential principles of exceptional customer care, giving you the tools to stand out in this competitive field. By studying key concepts such as communication, problem-solving, and understanding customer needs, you’ll develop a solid foundation to handle diverse customer scenarios with confidence and professionalism. Whether you're looking to enhance your current career or pursue a new direction, this course is designed to equip you with the core knowledge necessary for long-term success in customer service. The course covers a wide range of topics, from customer expectations to resolving complaints with ease. Understanding the psychology behind customer decisions and learning how to manage difficult conversations can make a significant difference in your career. With flexible, online learning, you can study at your own pace, making it ideal for those balancing other commitments. As customer service continues to evolve, this diploma ensures you stay ahead of the curve, helping you build strong relationships and contribute positively to your organisation’s reputation. So, whether you’re in retail, hospitality, or any service industry, this course will guide you toward a brighter, more rewarding future. ________________________________________________________________________ Learning Outcomes: Recognize the core values and mission of a business. Cultivate a positive mindset for effective customer interactions. Identify and address diverse customer requirements and concerns. Implement strategies for fostering repeat business. Enhance verbal and written communication techniques for customer service. Acquire skills to recover difficult customers and know when to escalate. ________________________________________________________________________ Key Features: CPD Certified Customer Service Diploma Level 3 With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Who We Are and What We Do Module 02: Establishing Your Attitude Module 03: Identifying and Addressing Customer Needs Module 04: Generating Return Business Module 05: In-Person Customer Service Module 06: Giving Customer Service over the Phone Module 07: Providing Electronic Customer Service Module 08: Recovering Difficult Customers Module 09: Understanding When to Escalate Module 10: Communication Skills Module 11: To Do Lists Module 12: Organizing Your Inbox Module 13: Negotiation Techniques ________________________________________________________________________ Complete Career Guide for Customer Service Diploma Level 3 (A to Z) List of career guide courses included in Customer Service Diploma Level 3 With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment Accreditation All of our courses are fully accredited, including this Customer Service Diploma Level 3 Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Customer Service . Certification Once you've successfully completed your Customer Service Diploma Level 3 Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Customer Service Diploma Level 3 Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Service Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Customer Service Course is ideal for: Individuals aspiring to excel in customer service roles. Professionals seeking to enhance communication and problem-solving skills. Those working in retail, hospitality, or service-oriented sectors. Individuals aiming to improve their telephone and electronic customer service skills. Anyone looking to develop negotiation techniques and organisational skills. Requirements Learners do not require any prior qualifications to enrol on this Customer Service Course. You just need to have an interest in Customer Service Course. Career path After completing this Customer Service Course you will have a variety of careers to choose from. The following job sectors of Customer Service Course are: Customer Service Representative - £20K to 30K/year. Call Centre Operator - £18K to 25K/year. Retail Supervisor - £22K to 28K/year. Sales Support Coordinator - £24K to 32K/year. Administrative Assistant - £20K to 25K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Customer Service Diploma Level 3 With Complete Career Guide Course
Delivered Online On Demand1 hour
£50

Professional Diploma in Customer Care Service

By iStudy UK

Keep your Customers happy by learning how to interact with them Any business benefits from good customer relations, whether a large corporation or a mom and pop shop. Customer relations, or customer service, refers to the way a business communicates and interacts with the public to gain and retain customers. Professional Diploma in Customer Care Service is necessary for a business to cultivate good customer relations to attract and keep a loyal base of customers. Some companies hire consultants to advise them how to develop stellar customer relations. Customer relations is key to understanding consumer motivation. Without assessing customer relations, it's difficult for a company to know how visible it is in terms of its client base. It's also hard to figure out how to grow the company without understanding the relationships it has with current customers. Get this Advanced diploma and boost your customer service skills. Complete all the units and get the knowledge to be a competent customer care provider and earn all the plaudits that you deserve. Course Highlights Professional Diploma in Customer Care Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Customer Care Service into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Customer Care Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Customer Care Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Customer Care Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Developing Customer Relationship Skills Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Becoming A Customer Service Professional Module One - Getting Started FREE 00:30:00 Module Two - Who We Are and What We Do FREE 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Mock Exam Final Exam

Professional Diploma in Customer Care Service
Delivered Online On Demand28 hours
£25

Special Executive Master's Programme in Business Enterprise Software

4.9(261)

By Metropolitan School of Business & Management UK

Special Executive Masters Programme (S.E.M.P) This programme is geared at enhancing professionals' careers. The SEMP is an encapsulated Senior Management Programmes are short certificate modules designed for anyone who would benefit from more in-depth business knowledge delivered in a short and intensive programme What makes us different? We are a world class business school located in the heart of London, Dubai, Islamabad and Lagos. We are one of the fastest growing British business schools with a stylish blended learning model that is both online and on campus. Learn more about the programme Special Executive Master's Programme in Business Enterprise Software Course Overview The MSBM Special Executive Masters Programmes (SEMP) allows you to update your skills, develop new skills, and explore and develop interests in a wide range of topics. These courses can be taken as personal or professional development and may enhance your employability. Business Enterprise Software is a professional area of practice that assists enterprises in designing solutions to achieve their current and future business objectives. While enterprise software has most often been applied to complex technology environments with high technology investments, the practice is relevant for all types and sizes of enterprises. All enterprises have business goals and objectives, and all have resources that must be aligned with those goals in an effective and efficient way. Enterprise software is a critical first step in achieving those goals. One of the most important lessons from enterprise software is the importance of design and engineering before implementation.  Business Enterprise Software is a critical area today given the increasing complexity of our environment and the need for greater agility. The virtualization of work, the multinational nature of work, the increasingly semantic and personalized nature of applications, the richness of technology, the increasingly networked nature of the business, a shift from simple projects to complex projects — all speak to the need for Business Enterprise Software. Course Details Mode of Study Using Web-based technology, this program provides self-paced, individualized instruction that can be taken anywhere and anytime an individual has access to a computer and the Internet. This Programme is suitable for successful professionals or specialists in the private, public, or voluntary sectors who have new management responsibilities and need to quickly expand their management knowledge. This Programme serves as a refresher course for those who have had their Masters a long time ago and need quick reminders and professional/ academic updates while it serves as a primer for those very experienced Professionals who never made time out for their masters yet they require the academic and practical relevance of this master’s experience. It is a short executive training that runs online for 3 months. Candidates will run 2 months of active lectures and series of assignments and 1 month for their dissertation. Upon successful completion of the Programme, candidates will be awarded a Continuing Professional Development (CPD) certificate in the specific Programme they have completed. What is a CPD Course? Continuing Professional Development (CPD) is the means by which professionals maintain and enhance their knowledge and skills. The world is constantly moving at a very fast pace so undertaking CPD is essential to support a professional in his/her current role as well as helping them with career progression. CPD is all about upgrading knowledge, skills, and capabilities to remain effective and compliant. A CPD course is an investment that you make in yourself. It’s a way of planning your development that links learning directly to practice. CPD can help you keep your skills and knowledge up to date and prepare you for greater responsibilities. It can boost your confidence, strengthen your professional credibility, and help you become more creative in tackling new challenges. Is the SEMP Business Enterprise Software Programme, right for me? Many organizations are embracing the use of business software to support their business priorities and objectives, and are implementing initiatives and programs to deploy business analytics across the enterprise. For these initiatives to succeed, organizations need to understand the key drivers that will facilitate the promotion and deployment of business analytics across the enterprise. The SEMP BES online program will provide an overview of the key organizational drivers and dimensions and will explore how business software should be aligned to support the organization's priorities. This online Programme will also discuss the role and function of enterprise Business software centers of excellence and their types and mandates. The SEMP BES will provide a guideline for assessing your organization's maturity, and for establishing a roadmap for an Enterprise Business Software Center of Excellence at your organization.   Why SEMP Business Enterprise Software?  This non-credit-bearing course provides an excellent introduction to the world of business process and systems consulting, implementation, and management. It is particularly relevant both for experienced consultants that wish to gain a broader knowledge of Business enterprise and those wishing to enter business for the first time. The course enables you to rapidly gain knowledge about how modern management information systems are structured, how they are managed and the issues in integrating them to support effective business decision making. You will take away a deep understanding of how to integrate business systems and the processes underlying them. You will gain not only knowledge of specific aspects of business enterprise, but also gain an appreciation for how a large enterprise attempts to pull together different business processes through a coherent enterprise system, and the challenges facing the elite consulting companies in implementing such systems.   Who should enrol in this online Certificate Program? This online certificate program in Information System benefits professionals at all levels who want to contribute to their organization’s performance. Here are some of the people who will benefit from the online Programme: Cross-functional teams from within an organization can take the program, as that accelerates the impact and engenders a common language and understanding in the organization I.T Managers Business owners in the I.T Industry IT Trainers Accreditation The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. Workshops This is a self-study programme with unlimited tutor support. You will never be more than a message or phone call away from our tutors.

Special Executive Master's Programme in Business Enterprise Software
Delivered Online On Demand
£2,500

Airport Management, Security Management, Aviation Law & Import/Export - 7 Courses Bundle

By NextGen Learning

Exciting News from the UK! Elevate your career with our comprehensive bundle encompassing Airport Management, Security Management, Aviation Law & Import/Export expertise. Stay ahead in the dynamic aviation industry with diverse courses tailored to your success. Discover the intricacies of Airport Management and Operations' complexities while mastering Security Management's art to ensure safe skies. Navigate the legal landscape with Aviation Law training, ensuring compliance and confident decision-making. Unlock the secrets of Import/Export strategies, essential in a globalized world. This Airport Management, Security Management, Aviation Law & Import/Export bundle is your passport to success, offering the knowledge and skills needed to thrive in a competitive field. Airport Management, Security Management, Aviation Law & Import/Export Bundle Courses are: Course 1: Airport Management Course Course 2: Air Cabin Crew Online Diploma Course Course 3: Airport Operations Course Level 3 Course 4: Operations Management Course 5: Security Management Diploma Course 6: Import/Export Course 7: Aviation Law Training Learning outcomes Grasp the intricate workings of airport management, from passenger flow to logistical coordination. Develop the expertise to implement stringent security measures, ensuring passenger and asset safety. Master aviation law essentials to make informed decisions while complying with industry regulations. Explore effective import/export methods, fostering seamless international business transactions. Learn operational techniques to streamline processes, elevating overall airport functionality. Gain skills to tackle unforeseen challenges, responding adeptly to emergencies within aviation environments. Dive into a world of opportunity with our comprehensive bundle covering Airport Management, Security Management, Aviation Law & Import/Export. Take a strategic leap in your aviation career by gaining in-depth insights into Airport Management, Security Management, Aviation Law & Import/Export dynamics. This all-inclusive package equips you with a well-rounded skill set, giving you a competitive edge. Engage with user-friendly online courses, featuring real-world scenarios and expert guidance.Immerse yourself in real-world scenarios, interactive modules, and expert guidance to grasp crucial concepts effortlessly. You will become a master of airport operations, ensuring safety and security with unwavering confidence. You will also be able to navigate complex legal frameworks, fostering compliance and informed decision-making. Imagine managing airport operations flawlessly. Picture yourself making informed decisions within aviation's legal framework. See your business expand globally through intelligent import/export strategies. Get ready to lead with operational finesse. Join the league of accomplished professionals who have advanced their careers through our industry-centric courses. We are dedicated to delivering top-quality education, empowering you to excel in Airport Management, Security Management, Aviation Law & Import/Export arenas. Your journey towards expertise begins now! CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Aviation Professionals Airport Personnel Legal Enthusiasts Business Entrepreneurs Operations Managers Safety and Security Personnel Career path Airport Operations Manager (£30k to £70k) Aviation Compliance Officer (£35k and £60k) International Trade Specialist (£30k and £50k) Aviation Security Specialist (£25k to £45k) Airline Manager (£35k to £70k) Aviation Consultant (£40k to £80k) Customs and Border Control Officer (£25k to £40k) Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Airport Management, Security Management, Aviation Law & Import/Export - 7 Courses Bundle
Delivered Online On Demand32 hours
£39

Professional Receptionist Diploma - CPD Certified

4.7(47)

By Academy for Health and Fitness

Welcome to your gateway towards becoming an invaluable part of any organization - the Professional Receptionist. Our CPD Certified Professional Receptionist Diploma is your first step into the exciting world of corporate communications. In the heartbeat of any office, the Professional Receptionist sets the tone, greeting, guiding, and facilitating day-to-day operations. Our course is intricately designed to equip you with the theoretical knowledge that every Professional Receptionist needs to thrive. Through our course, you will gain an understanding of the responsibilities and skills required of a Professional Receptionist, from managing schedules to handling client communications. You will delve into topics such as customer service, business communication, time management, and so much more. Take the leap today and propel your career to new heights. As a Professional Receptionist, you hold the key to a smooth-running, efficient workplace. Join our course and make the journey toward becoming the heartbeat of your future organization. Courses Are Included in this Professional Receptionist Diploma - CPD Certified Bundle: Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 Course 02: Customer Service Training Course 03: Minute Taking Course 04: Developing Interpersonal Skills Course Course 05: Business Training: Communication Skills Course 06: Office Etiquette and Professional Behavior Learning Objectives: Understand the roles and responsibilities of a Professional Receptionist in various business environments. Gain a solid understanding of business communication and its importance in the role of a Professional Receptionist. Learn about effective customer service strategies and their application in a reception setting. Gain insights into time and schedule management, crucial elements of the Professional Receptionist role. Understand the importance of data handling, privacy, and confidentiality in the workplace. Learn about continuous professional development to further enhance your career as a Professional Receptionist. Why Choose Our Professional Receptionist Course? FREE Professional Receptionist Certificate accredited Get a free student ID card with Professional Receptionist Training Get instant access to this Professional Receptionist course. Learn Professional Receptionist from anywhere in the world Professional Receptionist is affordable and simple to understand Professional Receptionist is an entirely online, interactive lesson with voiceover audio Lifetime access to the Professional Receptionist course materials Professional Receptionist comes with 24/7 tutor support So enrol now in this Professional Receptionist Today to advance your career! Start your learning journey straightaway with Professional Receptionist Diploma - CPD Certified! This Professional Receptionist curriculum has been designed by Professional Receptionist experts with years of experience behind them. The course is extremely dynamic and well-paced to help you understand Professional Receptionists with ease. You'll discover how to master the Professional Receptionist skill while exploring relevant and essential topics. Assessment Process of Professional Receptionist Diploma - CPD Certified Once you have completed all the courses in the Professional Receptionist bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is suitable for everyone. Requirements You will not need any prior background or expertise to enrol in this Professional Receptionist Diploma - CPD Certified. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Professional Receptionist Diploma - CPD Certified
Delivered Online On Demand22 hours
£29