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2839 DOM courses delivered Online

Usability Testing

By Experience Thinkers

Gain robust techniques for obtaining feedback from end users throughout product design, and learn how to identify new opportunities for design improvement.

Usability Testing
Delivered OnlineFlexible Dates
£1,045.25

Level 3 Diploma in Cyber Security Management and Operations

4.0(2)

By London School Of Business And Research

This Level 3 Diploma in Cyber Security Management and Operations qualification (Accredited by Qualifi, UK) has been created to develop those learners who are looking to choose, or already have chosen, a career in a business-related sector. It is envisaged that this programme will encourage both academic and professional development so that your learners move forward to realise not just their own potential but also that of organisations across a broad range of sectors. The rationale of the programme is to provide a career path for learners who wish to develop their core capabilities within the cyber security sector. The outcome of the Level 3 Diploma in Cyber Security Management and Operations, which is a recognised UK qualification, is for learners to develop the skills required by organisations globally. This qualification is especially designed for organisational executives and leaders who are tasked with responsibility for cyber security, digital risk management, or the oversight thereof. The Level 3 Diploma in Cyber Security Management and Operations qualifications' primary focus is to prepare administrators and executives to manage and operate generic, nontechnical cyber security activities within a business, third sector or government organisation. This course is particularly suited for learners already in full-time work or those seeking to evolve their careers into cyber and information security fields. The qualification will identify and evaluate practical and lawful ways to safely and securely protect networks, information and assets from cyber-attacks and associated impacts. This Level 3 Diploma in Cyber Security Management and Operations qualification is about 'cyber security' as a holistic discipline. It examines both 'cyber' and 'security' domains which relate to IT security. It is therefore in most parts a non-technical qualification that looks at both cyber-technical and cyber-physical security threats, risks, responses and risk treatments. The Diploma is accredited at Level 3 with a total equivalence of 60 credits. It is envisaged that learners completing this Level 3 programme will progress to Level 4 Diplomas including the Level 4 Diploma in Cyber Security. Key Highlights of this Level 3 Diploma in Cyber Security Management and Operations qualification are: Program Duration: 9 Months (Fast track 6 months duration mode Available) Program Credits: 60 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Undergraduate degree programme. Alumni Status No Cost EMI Option Requirements This Level 3 Diploma in Cyber Security Management and Operations (Accredited by Qualifi, UK) qualifications has been designed to be accessible without artificial barriers that restrict access and progression. Entry to the qualification will be through centre interview and learners will be expected to hold the following: Qualifications at Level 2 OR A Level 3 qualification in another discipline and want to develop their careers in Cyber Security or Information Technology. Career path Learners after completing of this course progress to: Diploma in Accounting and Business level -4 and level - 5 , or BEng (Hons) in Software Engineering, or BSc (Hons) in Business Computing and Information Systems, or BA (Hons) Business Management, or BA (Hons) Tourism and Hospitality Managements, or The First Year of Undergraduate study, or Directly into employment in an associated profession. Certificates Certificate of Achievement Hard copy certificate - Included Qualifi courses: Once you complete the course, you would be receiving a Physical hard copy of your Diploma along with its Transcript which we would Courier to your address via DHL or Royal Mail without any additional charge

Level 3 Diploma in Cyber Security Management and Operations
Delivered Online On Demand
£1,499

Peering demystified

5.0(3)

By Systems & Network Training

Peering demystified training course description A concise overview course covering The Internet and peering. Particular emphasis is placed on the structure of the Internet, how IXs benefit the Internet, IX architectures, peering and the technical buzzwords behind the IX services. What will you learn Describe the structure of the Internet Explain the role of RIPE, ARIN and IXs in the Internet Explain how IXs connect ISPs and the benefits of using IXs. Describe peering from a technical perspective including the role of BGP and AS's. Peering demystified training course details Who will benefit: Non technical staff working for Internet companies. Prerequisites: None. Duration 1 day Peering demystified training course contents IP and routers IP as glue. What is a router? How routers join networks, benefits and disadvantages of routers, default gateways, routing tables, routing protocols. Addressing IP address format, rules of IP addressing, where to get IP addresses. Subnetting and groups of IP addresses. The Internet What is the Internet? The big picture, IP basics, registering IP addresses, DNS and registering domain names, whois, The IAB, IANA, ICANN, RIPE and other Internet organisations. ISPs Top ISPs, Tier 1, Tier 2 and Tier 3 ISPs, backbone providers, circuit providers, content providers, virtual ISPs, the internal network of ISPs. Customer connections to ISPs (DSL, Leased lines, MPLS…) ISP to ISP connections: Peering points Public peering versus private peering, NAPs, Internet Exchanges, Metropolitan Area Exchanges, LINX, other major peering points, the geography of the Internet. BGP and ASNs. How to peer. IRRs. IX architecture Ethernet switching.

Peering demystified
Delivered in Internationally or OnlineFlexible Dates
£797

The Remote Auditing Course

By Research Quality Association

Course Information Join us for a two-day immersive course crafted to equip participants with an in-depth understanding of remote audit methodologies. Delve into the nuances between remote and face-to-face audits, dissecting their respective strengths and limitations. Through practical scenarios tailored for remote audit conduct, this course stands as an essential counterpart to our on-site audits course The Auditing Course. Who Should Attend: Applicable across various domains of regulated research and development, this course proves invaluable in contexts requiring a quality system for audit. Participants with firsthand audit experience stand to gain the most benefit from this programme. Expanding on Previous Learning: This course extends its relevance to all forms of audits and further amplifies concepts explored in RQA's suite of research quality assurance courses, including: 'Research Quality Assurance for Good Laboratory Practice,' 'Good Clinical Practice Auditing – Principles and Practice,' and 'Good Manufacturing Practice for Investigational Medicinal Products.' Benefits include improved: Understand the processes of planning, conducting, reporting and follow-up of audits Recognising the importance of personal approach in developing positive audit outcomes Ability to analyse evidence and present logical audit findings Appreciate the importance of audit in continuing improvement. This course is structured to encourage delegates to: Discuss and develop ideas Solve problems Exchange information. Tutors Tutors will be comprised of (click the photos for biographies): Andrew Waddell Founder Director, Tower Mains Ltd Rosemary Ichaba Senior QA Associate, Tower Mains Ltd Cate Ovington Director, The Knowlogy Group Ltd Jean McWilliam Associate Director, Alexion Programme Please note timings may be subject to alteration. Day 1 09:00 Course Registration 09:15 Welcome and Introductions 09:35 Introduction to Audits Delegates explore the range of audits which they have experienced, define the purpose of each audit type and establish which of those audits are performed to meet regulatory requirements. 10:05 Introduction to Remote Audits Presentation to introduce the major differences between face-to-face audits and remote audits. The major elements of audits will be examined to determine where there may be differences. 10:30 Break 10:45 Workshop 1 - Remote Audits This workshop will examine participants experience or understanding of the differences between face-to-face and remote audits. 11:15 Workshop 1 - Feedback 11:35 Audit Preparation The essential steps in preparation for audits will be discussed with emphasis on remote audits. 12:05 Workshop 2 - Remote Audit Preparation Factors relating to the preparation for remote audits will be considered in discussion groups. 12:35 Workshop 2 - Feedback 12:50 Lunch 13:30 Audit Logistics Preparation for the audit includes many arrangements other than the audit content. 14:00 Workshop 3 - Audit Logistics Delegates will discuss some of the issues that may occur during the set up and conduct of remote audits and how to resolve them. 14:30 Workshop 3 - Feedback 14:45 Break 15:00 The Opening Meeting Presentation regarding the importance and content of the opening meeting. 15:20 Workshop 4 - Opening Meeting Delegates will consider the practicalities of arranging and conducting an opening meeting. 15:45 Workshop 4 - Feedback 16:10 Audit Conduct Tools Practical advice on preparation of some of the tools that will be valuable in the conduct of audits. 16:40 Questions and Answers An overview of the first day and a chance to ask questions 17:00 Close of Day Day 2 09:00 Reflections on Day 1 Recap on the topics covered and a chance for delegates to raise points. 09:15 Gathering Evidence Presentation on challenges of gathering evidence and conducting interviews during remote audits. 09:45 Workshop 5 - Remote Interviews Scenarios of different remote interviews will be played and delegates assess the strengths and weaknesses of each approach. 10:15 Break 10:30 Creating Audit Findings Ideas regarding how to create good audit findings will be discussed during this short presentation. 10:50 Workshop 6 - Creating Audit Findings Delegates will be provided with examples of evidence from an audit. They will discuss these and create their audit findings for presentation at the closing meeting. 11:35 The Closing Meeting The content and conduct of the closing meeting will be discussed. 11:55 Workshop 7(a) - Preparing for the Closing Meeting The findings from workshop 6 will be reviewed and a Lead Auditor selected to provide feedback in workshop 7(b) 12:15 Workshop 7(b) - The Closing Meeting The Lead Auditor from each group will hold a meeting to present the results (role play). 12:45 Lunch 13:30 The Audit Report This presentation will cover not only the essential contents of the audit report but also how to write the report in a manner that will generate the most positive reaction. 14:00 Workshop 8 - The Audit Report Delegates will be provided with an audit report from an audit conducted remotely and will conduct a peer review of the report in their breakout groups. 15:00 Workshop 8 - Feedback 15:20 Break 15:35 Audit Closure Presentation on how to conclude the audit with reference to post-audit activities. 15:55 Open Forum 16:30 Close of Course Extra Information Course material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking You will need a stable internet connection, a microphone and a webcam.  

The Remote Auditing Course
Delivered OnlineFlexible Dates
£750 to £1,000

Massage for Trauma and PTSD

5.0(8)

By The Medical Massage Lady Training School

The trauma massage course is designed to inform about different types of trauma, including domestic abuse, early childhood abuse, rape and also takes a look at post traumatic stress disorder. The course includes all information that is required to ensure a safe massage treatment for any client who has unresolved trauma, taking into account any precautions.

Massage for Trauma and PTSD
Delivered Online On Demand
£100 to £265

Domestic Abuse Worker Advanced Diploma - CPD Certified

4.5(3)

By Studyhub UK

24 Hour Flash Deal **33-in-1 Domestic Abuse Worker Mega Bundle** Domestic Abuse Worker Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Domestic Abuse Worker package online with Studyhub through our online learning platform. The Domestic Abuse Worker bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Domestic Abuse Worker course provides complete 360-degree training on Domestic Abuse Worker. You'll get not one, not two, not three, but thirty-three Domestic Abuse Worker courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Domestic Abuse Worker courses are yours for as long as you want them once you enrol in this course This Domestic Abuse Worker Bundle consists the following career oriented courses: Course 01: Domestic Violence and Abuse Awareness Diploma Course 02: Criminology, Domestic Violence and Criminal Intelligence Course 03: Vulnerability, Abuse & Safeguarding Course 04: Child Safeguarding Level 3 Training Course 05: Safeguarding Children & Child Risk Assessment Course 06: Abuse Response and Reduction: Empowering a Safer Environment Course 07: Social Crime Awareness: Understanding and Prevention Course 08: Play Therapy, Mental Health and Child Psychology Diploma Course 09: Traumatic Stress Disorder (PTSD) Counselling Course 10: Crisis and Trauma Counselling in Early Childhood Course 11: Psychological Wellbeing and Crisis Intervention Course 12: Substance Misuse Awareness Diploma Course 13: Mental Health Support Worker Course 14: Mental Health and Wellbeing Course 15: Anger Management Course 16: Resilience Training: Developing Mental Resilience Course 17: Conflict Resolution Course 18: Family Support Worker Course Course 19: Social Work Diploma Course 20: Communication Skills in Health and Social Care Course 21: Health & Social Care Course 22: Social Housing Management Course 23: Youth Work Diploma Course 24: Save Children from Abuse | Interactive Training Course 25: Sexual Harassment Awareness Training Course 26: Child Sexual Exploitation Awareness Diploma Course 27: Drugs and Alcohol Awareness Training Course 28: Autism Awareness Course 29: Paediatric First Aid Course 30: Mindfulness and Self Control Course 31: Workplace Violence, Harassment and Conflict Resolution Training Course 32: Cross-Cultural Awareness Training Diploma Certificate Course 33: Cyber Security Incident Handling and Incident Response In this exclusive Domestic Abuse Worker bundle, you really hit the jackpot. Here's what you get: Step by step Domestic Abuse Worker lessons One to one assistance from Domestic Abuse Worker professionals if you need it Innovative exams to test your knowledge after the Domestic Abuse Worker course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all thirty-three Domestic Abuse Worker courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Domestic Abuse Worker certificate and transcript on the next working day Easily learn the Domestic Abuse Worker skills and knowledge you want from the comfort of your home The Domestic Abuse Worker course has been prepared by focusing largely on Domestic Abuse Worker career readiness. It has been designed by our Domestic Abuse Worker specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Domestic Abuse Worker Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Domestic Abuse Worker bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Domestic Abuse Worker Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Domestic Abuse Worker Elementary modules, allowing our students to grasp each lesson quickly. The Domestic Abuse Worker course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Domestic Abuse Worker training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Domestic Abuse Worker Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Domestic Abuse Worker course, all you need is - A smart device A secure internet connection And a keen interest in Domestic Abuse Worker Career path You will be able to kickstart your Domestic Abuse Worker career because this course includes various courses as a bonus. This Domestic Abuse Worker is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Domestic Abuse Worker career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Domestic Abuse Worker Advanced Diploma - CPD Certified
Delivered Online On Demand7 days
£329

Unconscious Bias, Sexual Harassment & Domestic Violence Awareness

By Imperial Academy

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Unconscious Bias, Sexual Harassment & Domestic Violence Awareness
Delivered Online On Demand
£399

Use Cases for Business Analysis: Virtual In-House Training

By IIL Europe Ltd

Use Cases for Business Analysis: Virtual In-House Training The use case is a method for documenting the interactions between the user of a system and the system itself. Use cases have been in the software development lexicon for over twenty years, ever since it was introduced by Ivar Jacobson in the late 1980s. They were originally intended as aids to software design in object-oriented approaches. However, the method is now used throughout the Solution Development Life Cycle from elicitation through to specifying test cases, and is even applied to software development that is not object oriented. This course identifies how business analysts can apply use cases to the processes of defining the problem domain through elicitation, analyzing the problem, defining the solution, and confirming the validity and usability of the solution. What you will Learn You'll learn how to: Apply the use case method to define the problem domain and discover the conditions that need improvement in a business process Employ use cases in the analysis of requirements and information to create a solution to the business problem Translate use cases into requirements Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Overview of use case modeling What is a use case model? The 'how and why' of use cases When to perform use case modeling Where use cases fit into the solution life cycle Use cases in the problem domain Use cases in the solution domain Use case strengths and weaknesses Use case variations Use case driven development Use case lexicon Use cases Actors and roles Associations Goals Boundaries Use cases though the life cycle Use cases in the life cycle Managing requirements with use cases The life cycle is use case driven Elicitation with Use Cases Overview of the basic mechanics and vocabulary of use cases Apply methods of use case elicitation to define the problem domain, or 'as is' process Use case diagrams Why diagram? Partitioning the domain Use case diagramming guidelines How to employ use case diagrams in elicitation Guidelines for use case elicitation sessions Eliciting the problem domain Use case descriptions Use case generic description template Alternative templates Elements Pre and post conditions Main Success Scenario The conversation Alternate paths Exception paths Writing good use case descriptions Eliciting the detailed workflow with use case descriptions Additional information about use cases Analyzing Requirements with Use Cases Use case analysis on existing requirements Confirming and validating requirements with use cases Confirming and validating information with use cases Defining the actors and use cases in a set of requirements Creating the scenarios Essential (requirements) use case Use case level of detail Use Case Analysis Techniques Generalization and Specialization When to use generalization or specialization Generalization and specialization of actors Generalization and specialization of use cases Examples Associating generalizations Subtleties and guidelines Use Case Extensions The <> association The <> association Applying the extensions Incorporating extension points into use case descriptions Why use these extensions? Extensions or separate use cases Guidelines for extensions Applying use case extensions Patterns and anomalies o Redundant actors Linking hierarchies Granularity issues Non-user interface use cases Quality considerations Use case modeling errors to avoid Evaluating use case descriptions Use case quality checklist Relationship between Use Cases and Business Requirements Creating a Requirements Specification from Use Cases Flowing the conversation into requirements Mapping to functional specifications Adding non-functional requirements Relating use cases to other artifacts Wire diagrams and user interface specifications Tying use cases to test cases and scenarios Project plans and project schedules Relationship between Use Cases and Functional Specifications System use cases Reviewing business use cases Balancing use cases Use case realizations Expanding and explaining complexity Activity diagrams State Machine diagrams Sequence diagrams Activity Diagrams Applying what we know Extension points Use case chaining Identifying decision points Use Case Good Practices The documentation trail for use cases Use case re-use Use case checklist Summary What did we learn, and how can we implement this in our work environment?

Use Cases for Business Analysis: Virtual In-House Training
Delivered OnlineFlexible Dates
£850

IT Security Training - Job Ready Program + Career Support & Money Back Guarantee

4.5(3)

By Studyhub UK

In today's world, IT security is more important than ever. With the ever-increasing threat of cyberattacks, businesses need to be able to protect their data and systems. And that's where you come in. If you're interested in a career in IT security, our IT Security Training program can help you get started. We offer comprehensive training in all aspects of IT security, from network security to application security to incident response. We also provide one-on-one career counselling and help you build your resume and network. But we don't just stop there. We also help you to find a job within six months of completing our program. That's right, we'll work with you until you find a job in IT security. So what are you waiting for? Enrol in our program today and start your career in IT security. Our mission is simple: to be your trusted partner and assist you every step of the way until you land the job of your dreams. Why Choose Us Here's what makes our IT Security Training Program stand out from the crowd: Personalised Job Search Assistance: We're in this together! Our dedicated team will work tirelessly to support your entire job searching process. From crafting a standout resume to submitting it to top companies, we'll ensure you have a compelling application that gets noticed. Expertly Crafted CV: Your resume is your ticket to the interview room. Our professional resume writers will create a customised CV highlighting your unique skills and experiences. This will maximise your chances of standing out among the competition. Strategic Placement: We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. One-On-One Consultation Sessions with Industry Experts: Gain invaluable insights and guidance from seasoned professionals who have thrived in the IT Security field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and finesse. Comprehensive Skill Development: Our program is designed to equip you with the most sought-after skills in the IT Security sector. From mastering cutting-edge tools to honing your IT prowess, we'll ensure you have the knowledge and expertise to excel in any IT-driven environment. Ongoing Support: We understand that the journey to landing your dream job doesn't end with placement. That's why our commitment to your success extends well beyond your initial training. Our support team will be available to answer your questions, provide guidance, and assist you as you progress in your career. Here are the 6 courses we will provide once you enrol in the program: Linux Security and Hardening CompTIA CySA+ Cybersecurity Analyst (CS0-002) CompTIA Security+ (SY0-601) Web Application Penetration Testing Course Computer Networks Security from Scratch to Advanced Cyber Security Incident Handling and Incident Response These courses will help you to develop your knowledge and skills to become a successful IT Security specialist. The Program is completed in 5 easy steps: Step 1 - Enrol in the program and start learning from the courses we provide After you enrol in this IT Security Training Program, you will get lifetime access to 6 premium courses related to IT Security. These courses will teach you the knowledge and skills required to become a successful IT Security expert. Our customer service team will help you and keep in contact with you every step of the way. Step 2 - Complete your courses and get certifications After learning from the courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks for the first course and 80% for the rest relevant courses. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject. Step 3 - Get a consultation session from a professional IT security expert Take your IT Security skills to new heights with a one-on-one consultation session led by a seasoned professional. Gain invaluable insights, expert tips, and tailored advice that will propel your career forward. Step 4 - Complete the CV and attend the interview Once you've successfully obtained the certifications, our team of professionals will build you a compelling CV and LinkedIn profile. With these powerful tools in hand, you'll be fully prepared to tackle job interviews confidently. Kickstart your IT Security career with a starting salary ranging from •30,000 to •50,000 annually. Step into the IT Security industry with the assurance of a promising future. Step 5 - We will not leave you until you find a job Our commitment to your success goes above and beyond. We won't stop until you land that dream job. With personalised support, expert guidance, and unwavering dedication, we'll be by your side until you secure the perfect opportunity. Your job search becomes our mission, ensuring you have the best chance at a successful career in IT Security. Don't let your dream career as an IT Security specialist remain out of reach. You just have to learn and gain knowledge and skills. Finding a job is our task! We will remove most of your worries and help you focus on only developing your skills. So join our IT Security Training Program today, and let us be your trusted partner on your journey to success. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This IT Security Training program is ideal for the following: Aspiring IT professionals seeking to specialise in the field of cybersecurity. Individuals looking to transition into a rewarding career in IT security. Recent graduates interested in gaining practical skills and industry guidance in the cybersecurity domain. IT professionals looking to enhance their knowledge and expertise in IT security. Career changers passionate about technology and eager to explore the exciting world of cybersecurity. Requirements No experience required. Just enrol & start learning. Career path Gain essential skills and knowledge in our IT Security Training program. Unlock job opportunities as a Cybersecurity Analyst, Network Security Engineer, Information Security Consultant, or Ethical Hacker. Secure your future in the dynamic field of IT security in the UK. Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Hard copy certificate - Included Enrolment Letter Digital certificate - Included Student ID Card Digital certificate - Included

IT Security Training - Job Ready Program + Career Support & Money Back Guarantee
Delivered Online On Demand12 weeks
£1,199

Emotional Intelligence (Virtual)

By IIL Europe Ltd

Emotional Intelligence (Virtual) Emotional Intelligence is a set of emotional and social skills that collectively establish how well we: Perceive and express ourselves Develop and maintain social relationships Cope with challenges Use emotional information in an effective and meaningful way It is a skill set that transfers across all categories of relationships. It is also a predictor of success - both in life and at work. This highly-interactive course delivers a practical approach to developing, improving, and sustaining effective and mutually beneficial relationships. The design of the course involves individual reflection and paired activities, interwoven with small and large group interactions. The EQ-i 2.0® assessment reports will be debriefed over the course of the two days. In addition, participants will delve into their personal strengths and blind spots, and will explore topics including: the neuroscience of emotion, the connection between empathy and performance, and how communication styles impact our perceptions of self and other. Role-play activities give participants the opportunity to try out new behaviors and techniques. The program includes: A personal behavioral profile, the results of which you will bring to your training 2-day highly interactive workshop and experiential learning Optional professional coaching activities initiated in class that can continue over the four months after class ends What you will Learn Recognize your interpersonal strengths and potential blind spots regarding Emotional Intelligence Identify the five domains within the EQ-i 2.0 assessment model Summarize what neuroscience research has discovered about emotions and actions Recognize ways that human beings are physiologically impacted by stress Articulate ways to develop and maintain strong working relationships Describe how emotional intelligence translates into high performance Make use of the EI model and associated competencies Employ strategies for enhancing leadership through Emotional Intelligence Getting Started Foundation Concepts The biology of emotion Why Emotional Intelligence matters The impact of EI on performance The EQ-I 2.0 Model Overview of the EQ-i 2.0 framework Exploring your report Balancing your EI domains Self: Awareness and Sensitivity Self-awareness and empathy Perception vs. reality Acting by choice, not impulse Other: Communication and Relationship-Building Elements of effective communication Communication styles Communication techniques Neuroscience and Behavioral Change Insights from social neuroscience Making a change Summary and Next Steps

Emotional Intelligence (Virtual)
Delivered OnlineFlexible Dates
£850