12 Documentary courses in Leicester

Description Documentary Films Diploma Introducing the Documentary Films Diploma: a comprehensive online course tailored for those with a passion for storytelling through film. This programme offers an unparalleled understanding of the documentary film landscape, from its historical origins to the modern tools and techniques that shape it today. The Documentary Films Diploma begins with a robust examination of the birth and evolution of documentary films. It's an exciting journey through time, charting the transformative moments and innovations that have moulded this powerful form of storytelling. From here, participants gain insight into the myriad of documentary genres, each with its unique voice and impact. Of course, the heart of a compelling documentary is its production. To this end, the Documentary Films Diploma provides a thorough exploration of documentary filmmaking techniques. Students gain the skills to craft narratives that not only inform but also resonate deeply with audiences. Documentaries, however, are not merely about capturing reality; they also possess the ability to sway opinions and instigate change. The power and influence of documentaries section will give students a glimpse into how films can serve as catalysts for societal shifts and personal revelations. Some documentary makers have had a pronounced effect on the art and have elevated it to levels hitherto unimagined. This course pays homage to notable documentarians, discussing their contributions and delving into their most seminal works. These narratives are not only about the films but also the indomitable spirits behind them. Creating a documentary film, however, is not without its challenges. One crucial aspect often overlooked is the funding and distribution of documentary films. The Documentary Films Diploma illuminates the paths to secure funding and the strategies for effective distribution, ensuring that a filmmaker's vision reaches its intended audience. Legal matters can also present a hurdle to many documentary filmmakers. With a dedicated section on legal aspects in documentary filmmaking, students gain a fundamental understanding of the rights, permissions, and legal considerations essential to the trade. Yet, documentaries are not limited to the silver screen or streaming platforms. Their importance stretches into classrooms and educational institutions. Through the Documentary Films Diploma, students learn about the role of documentaries in education, their importance as teaching aids, and their ability to foster critical thinking and empathy among viewers. Furthermore, as we live in an increasingly globalised world, documentaries often transcend borders, touching lives across continents. An understanding of documentary films in the international scene ensures that students appreciate the universal themes that make documentaries resonate worldwide. Lastly, where is this incredible art form headed? As technology evolves and global events shape our narratives, the future of documentary filmmaking becomes an exciting realm of possibility. This course, with its forward-thinking approach, provides a speculative yet informed glimpse into what the future holds. In sum, the Documentary Films Diploma offers a holistic and in-depth understanding of documentary films, making it indispensable for aspiring filmmakers and enthusiasts alike. Through this online course, one can harness the tools, insights, and knowledge to craft poignant documentaries that inform, inspire, and ignite change. What you will learn 1:The Birth and Evolution of Documentary Films 2:Understanding Documentary Genres 3:Documentary Filmmaking Techniques 4:The Power and Influence of Documentaries 5:Notable Documentarians and their Work 6:Funding and Distribution of Documentary Films 7:Legal Aspects in Documentary Filmmaking 8:The Role of Documentaries in Education 9:Documentary Films in the International Scene 10:The Future of Documentary Filmmaking Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

This workshop covers the five main types of payment for exports, from advance payment to open account. It includes the use of Bills of Exchange with and without documents

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally, candidates should have at least two years of professional experience working in IT Service Management. The ITIL 4 CDS Qualification would most likely suit the following delegates: Individuals continuing their journey in service management ITSM managers and aspiring ITSM managers ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview The course includes core concepts describing how different types of work (value streams) are built, tested and delivered ?end-to-end? from beginning to end and with continual iterations and feedback loops. There is also a focus on areas such as testing, knowledge, customer and employee feedback, new technologies, supplier sourcing, and ways of managing work. During this course, you will: Understand how to plan and build a service value stream to create, deliver and support services Know how relevant ITIL practices contribute to creation, delivery, and support across the SVS and value streams Know how to create, deliver and support services Understand how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods, and tools Understand service performance, service quality, and improvement methods. This course begins your journey toward the ITIL Managing Professional designation. You will acquire insight that will allow you to integrate different value streams and activities to create, deliver and support IT-enabled products and services. Armed with this knowledge and skill set, you will be confident in running those IT-enabled services, teams and workflows successfully. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - PLANNING AND BUILDING A SERVICE VALUE STREAM Tackling the concepts and challenges related to SVS Using the ?shift left? approach The true value of information and technology across the SVS 2 - CONTRIBUTING TO CREATION, DELIVERY AND SUPPORT Using the value stream to design, develop and transition new services Adding to a value stream by leveraging ITIL practices Providing user support Furthering the value stream for support through ITIL practices 3 - CREATING, DELIVERING AND SUPPORTING SERVICES Coordinate, prioritize and structure activities The value of buy vs. build, sourcing, and service integration and management

Want to know to have a fit, healthy, vibrant and well-behaved dog using natural remedies? Then take this course made by leading expert Sharon Bolt. Sharon Bolt is a prolific dog behaviour expert. She was the featured trainer in the BBC Documentary 'Britain's Most Embarrassing Pets' and has had a regular slot on BBC Radio since 2008. She has been featured in over 40 different local and national newspapers, magazines, television and radio stations; so you know you are learning from someone who knows what she's talking about. CPD accredited this course, so you will get a career boost upon completing this course. Our Dog Training: Natural Remedies for Your Dogs Course is packed with 27 modules and taking 2 hours, 22 minutes to study. You will be awarded a certificate of completion, the proof of your expertise in this field. If you are an aspiring creative professional or looking for professional skills to excel in this field, a certificate from this course will help you appear as a strong candidate. You can also validate your certification from our website. It doesn't matter if you are willing to study full-time or part-time. This course is designed for any student, and you can even complete it at your own pace. The materials are accessible from anywhere, using any device, at any time. Besides that, our experienced tutors will help you throughout the comprehensive syllabus of this course and answer all your queries through email.

 Diploma in Dog Training Career is an insightful teaching program that will quickly take you from being just an animal-lover to a potential dog trainer. You will be amazed to learn that the course lectures have been prepared and presented by Sharon Bolt, who is a prolific dog behaviour expert. She was the featured trainer in the BBC Documentary 'Britain's Most Embarrassing Pets' and has had a regular slot on BBC Radio since 2008. Surely, her vast experience will help you better in understanding the right way to train your dog. CPD accredited this course, so you will get a career boost upon completing this course. Our Diploma in Dog Training Career is packed with 43 modules and 6 hours, 28 minutes to study. You will be awarded a certificate of completion, the proof of your expertise in this field. If you are an aspiring creative professional or looking for professional skills to excel in this field, a certificate from this course will help you appear as a strong candidate. You can also validate your certification from our website. It doesn't matter if you are willing to study full-time or part-time. This course is designed for any student, and you can even complete it at your own pace. The materials are accessible from anywhere, using any device, at any time. Besides that, our experienced tutors will help you throughout the comprehensive syllabus of this course and answer all your queries through email.

Overview Embark on a captivating journey into the realm of animals with our informative Zoology course. This comprehensive guide paints an elaborate picture of the immense diversity of life, allowing learners to dive deep into the behaviours, genetics, and various intricacies of both vertebrates and invertebrates. Our meticulously crafted modules encompass everything from the foundational principles of zoology to the subtle aspects of animal health care. Whether you're an aspirant scientist or a wildlife enthusiast, this course ensures a broader understanding of the complex world of animals while setting a solid footing for future academic or professional endeavours. Learning Outcomes Understand the foundational concepts and principles integral to zoology. Comprehend the vast spectrum of animal behaviours and appreciate the myriad forms of life. Gain knowledge about genetic processes, breeding techniques, and their implications. Differentiate between vertebrate and invertebrate species, identifying their unique characteristics. Acquire insights into animal diseases and the essentials of maintaining optimal animal health. Description Our Zoology course curriculum offers an extensive exploration into the captivating world of animals, systematically guiding learners through various crucial aspects of this intricate field. The course commences with a thorough understanding of the fundamental principles of Zoology. From there, it delves into the fascinating spectrum of Animal Behaviours and the Diversity of Life, exposing students to the myriad forms that inhabit our planet. Learners are then introduced to the compelling arena of Genetics and Breeding, unveiling the mysteries of heredity and evolution. As the course progresses, it further elaborates on the distinctive characteristics of vertebrates and invertebrates. Concluding sections on Animal Diseases and Animal Health Care round off the course by equipping students with essential knowledge and insights into maintaining the wellbeing of the animal kingdom. Through this comprehensive curriculum, students embark on a memorable academic journey, unlocking the secrets of Zoology with clarity, depth, and finesse. Why People Love This Zoology Course From Studyhub Instantly accessible CPD-accredited certificate on successful completion of this Zoology 24/7 access to the course for 12 months Study at your own pace No hidden fees or exam charges Full Tutor support on weekdays (Monday - Friday) Efficient assessment and instant results Method of Assessment To assess your learning of this Zoology Course, you have to participate in an automated multiple-choice question exam. You have to score at least 60% to pass the exam and to qualify for CPD accredited certificates. After passing the exam, you will be able to apply for a certificate. Certification After completing the Zoology Course, you will qualify for the CPD Certificate from Studyhub, as proof of your continued professional development. Certification is available in PDF format for £9, or a hard copy can be sent to you via post, for just £15. Who is This course for? This Zoology Course is ideal for Individuals with a passion for wildlife and a desire to understand animal biology in depth. Biology students seeking to enhance their knowledge and specialise in the zoology sector. Veterinary aspirants aiming to have a solid foundation in animal science. Conservationists looking to broaden their understanding of animal species and behaviours. Wildlife photographers and documentary makers want to grasp the nature and nuances of their subjects. Requirements There are no specific prerequisites to enrol in this Zoology Course. Anyone and everyone can take this course. The Zoology Course is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home! All you need is a passion for learning, literacy, and to be over the age of 16. Career Path Zoologist: £25,000 - £40,000 Per Year Wildlife Conservationist: £20,000 - £35,000 Per Year Veterinary Nurse: £18,000 - £26,000 Per Year Animal Behaviourist: £22,000 - £38,000 Per Year Marine Biologist: £22,000 - £40,000 Per Year Wildlife Documentary Maker: £24,000 - £50,000 Per Year Course Curriculum Module 01: Zoology Zoology 00:14:00 Module 02: Animal Behaviours And Diversity of Life Animal Behaviours And Diversity of Life 00:21:00 Module 03: Genetics and Breeding Genetics and Breeding 00:14:00 Module 04: Vertebrate Zoology Vertebrate Zoology 00:17:00 Module 05: Invertebrate Zoology Invertebrate Zoology 00:24:00 Module 06: Animal Diseases Animal Diseases 00:13:00 Module 07: Animal Health Care Animal Health Care 00:19:00 Assignment Assignment - Zoology 00:00:00

Do you want to learn how to train a dog properly? Are you interested in running a dog training business? Then this course is for you. Learn how to stand out from your dog training competitors and become the go-to dog training business to thousands of customers. Turn your business into a brand with this expertly made course by Sharon Bolt. Sharon is an expert in this field and was the featured trainer in BBC Documentary 'Britain's Most Embarrassing Pets'. She has had a regular slot on BBC Radio since 2008 and has been featured in over 40 local and national newspapers, magazines, television and radio stations; so you are learning from the expert. CPD accredited this course, so you will get a career boost upon completing this course. Our Success in Dog Training Business Course is packed with 38 modules and taking 5 hours, 18 minutes to study. You will be awarded a certificate of completion, the proof of your expertise in this field. If you are an aspiring creative professional or looking for professional skills to excel in this field, a certificate from this course will help you appear as a strong candidate. You can also validate your certification from our website. It doesn't matter if you are willing to study full-time or part-time. This course is designed for any student, and you can even complete it at your own pace. The materials are accessible from anywhere, using any device, at any time. Besides that, our experienced tutors will help you throughout the comprehensive syllabus of this course and answer all your queries through email.

Duration 3 Days 18 CPD hours This course is intended for This course is aimed at people in senior roles including CIOs, chief digital officers and other aspiring CxOs, as well as consultants and others involved in digital transformations, service delivery and strategic delivery. Overview By the end of this course, you will understand: The internal and external factors to consider while crafting digital strategy How IT strategy differs from digital strategy and how they can be integrated Creating a digital strategy that achieves the most value from digital Implementing and sustaining digital strategy Developing and nurturing digital capabilities for continual business innovation and value co-creation This course takes you on a digital strategy journey. Its iterative, eight-step model moves from ?vision? through to ?actions? and is about creating sustainable, digital momentum. You experience the four key capabilities to develop a holistic, digital capability framework: digital leadership, managing innovation and emerging technologies, risk management and structuring a digital enterprise. This class includes an exam voucher. Prerequisites Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working in IT Service Management. 1 - ITIL GUIDING PRINCIPLES TO ALL ASPECTS OF DIGITAL AND IT STRATEGY Focus on Value Start Where You Are Progress Iteratively with Feedback Collaborate and Promote Visibility Think and Work Holistically Keep It Simple and Practical Optimise and Automate 2 - LEVERAGE DIGITAL STRATEGY TO REACT TO DIGITAL DISRUPTION Digital Technology Digital Business Digital Organisation Digitisation Digital Transformation Business Strategy and Business Models Digital and IT Strategy Products Services Relationship Between Digital, IT Strategy and Components of ITIL SVS. 3 - RELATIONSHIP BETWEEN CONCEPTS OF DIGITAL AND IT STRATEGY, SERVICE VALUE SYSTEM AND SERVICE VALUE CHAIN Environmental Analysis External Analysis: PESTLE Internal Analysis: Four Dimensions of Service Management 4 - HOW AN ORGANISATION USES DIGITAL AND IT STRATEGY TO REMAIN VIABLE IN ENVIRONMENTS How an Organisation?s Viability is Related to Agile, Resilient, Lean, Continuous and Co-Creational it is How to Analyse the VUCA Factors and Address them in a Digital and IT Strategy Organisation?s Position in a Particular Market or Industry Digital Positioning Tool to Determine Appropriate Position for a Digital Organization 5 - EXPLAIN AND COMPARE THREE LEVELS OF DIGITAL DISRUPTION Ecosystem Industry/Market Organisational Influenced factors Achieving Customer/Market Relevance Achieving Operational Excellence Internal and External Focus Balanced Approach 6 - STRATEGIC APPROACHES BY DIGITAL AND IT TO ACHIEVE CUSTOMER/MARKET RELEVANCE AND OPERATIONAL EXCELLENCE How to Apply Approaches to Achieve Customer/Market Relevance Customer Journeys Omnichannel Delivery and Support Context-Sensitive Delivery and Support Customer Analytics Customer Feedback and 360ø Approaches How to Achieve Operational Excellence in the Four Dimensions of Service Management Understand the Financial Aspects of Digital and IT Strategy in Terms of the Following Financial Policies Portfolio Optimization Funding Projects, Products and Services Balancing Cost of Innovation and Operation Charging Models Assess Strategic Approaches for Digital Organizations 7 - RISKS AND OPPORTUNITIES OF DIGITAL AND IT STRATEGY Concept of Risk Management in the Context of a Digital Organisation Context of Digital and IT Strategy Identify Risk Assess Risk Concept of Risk Posture and Show How to Determine an Acceptable Balance Between Opportunity and Risk Explain the Concept of Innovation, Including its Key Elements and Techniques Apply Techniques to Develop and Maintain a Culture of Innovation 8 - STEPS AND TECHNIQUES INVOLVED IN DEFINING AND ADVOCATING FOR DIGITAL AND IT STRATEGY How to Use Digital Readiness Assessment to Perform Gap Analysis Between an Organisation?s Current and Desired Positions Approaches for Scraping Data from Dynamic Websites How to Define and Communicate a Vision and a Strategy How to Use Business Cases to Advocate for a Digital and IT Strategy 9 - IMPLEMENTATION OF A DIGITAL AND IT STRATEGY How to Define Operating Models for Digital Organisations Major Skills Required of Leaders in Digital Organisation Apply Approaches to Strategy Coordination and Implementation: Large-Scale Transformation Incremental Transformation Mergers and Acquisitions Individual Changes Approaches to POMs (Parallel Operating Models) How to Assess Success of a Digital and IT Strategy Typical Activities of a Digital Transformation Programme

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 DPI Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers Managers of all levels involved in shaping direction and strategy or developing a continually improving team Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview The purpose of the ITIL 4 Direct Plan and Improve Qualification is: To provide the candidate with the practical skills necessary to create a ?learning and improving? IT organization, with a strong and effective strategic direction To provide practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility The objectives of this course are to: Understand the Key Concepts of Direct, Plan & Improve Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context Understand the role of GRC (Governance, Risk & Compliance) and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices This unique and central course covers requirements in both the ITIL Managing Professional and ITIL Strategic Leader designations. As such, this course is a must-have in any ITIL 4 professional development plan. You will gain the practical skills needed to establish a ?learning and improving? IT organization that possess a strong and targeted strategic direction. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - KEY CONCEPTS OF DIRECT, PLAN AND IMPROVE Knowing key terms Differentiating between principle concepts Defining the relationship of Values, Outcomes, Costs and Risks 2 - SCOPING WHAT IS TO BE DIRECTED Cascading goals and requirements Deciphering effective policies, controls and guidelines Placing decision-making authority at the correct level 3 - THE ROLE OF GRC IN THE SERVICE VALUE SYSTEM The role of risk management How governance impacts DPI Ensuring that controls are sufficient but not excessive 4 - PRINCIPLES AND METHODS FOR CONTINUAL IMPROVEMENT Leverage the ITIL CI model Identify assessment objectives and outputs Select the appropriate assessment method Prioritize desired outcomes Build, justify and advocate your business case Conduct improvement reviews and lessons learned sessions Embed CI at all levels of the service value stream 5 - APPLYING COMMUNICATION AND ORGANIZATIONAL CHANGE MANAGEMENT The nature and benefits of OCM Manage, communicate effectively, and influence stakeholders Establish valuable interfaces across the value chain 6 - EFFECTIVE MEASURING AND REPORTING Defining indicators and metrics to support objectives 7 - DIRECT, PLAN AND IMPROVE VALUE STREAMS Recognizing the differences between value streams and practices Choosing the right methods and techniques to direct, plan and improve value streams Additional course details:Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Strategist Direct Plan and Improve (DPI) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Strategist Direct Plan and Improve (DPI) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 HVIT Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview This course has been created to help IT service management practitioners working in organizations that are becoming more digitally enabled. The practitioners are familiar with traditional IT service management concepts, and now want to be able to discuss ?digital? with more confidence, to develop practical competences, and to be valued contributors in the digital domain. They want to improve how they and their co-workers: Help get customers? jobs done ? helping customers become who they seek to become Keep raising the bar ? taking things to a significantly higher level Trust and are trusted ? as professional knowledge workers in a healthy workplace Accept ambiguity and uncertainty - not scared of not knowing an answer Commit to continual learning ? all as part of their daily work The scope of the course is the primary activities in the digital value chain. In other words, what the practitioner does and which resources they use across the lifecycle of digital products, in order to: Make the right digital investments Realize and deliver digital products and services quickly Provide digital products and services that are highly resilient to disruption Ensure that the service consumer realizes value from the digital products and services Assure conformance of activities with governance, risk and compliance requirements. Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices ITIL 4 is a framework for quality IT service management (ITSM) through proven best practice, providing practical and flexible guidance to support your organization on its journey to digital transformation while empowering your IT teams to continue to play a crucial role in the wider business strategy. This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments, including the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - THE NATURE OF HIGH-VELOCITY IN A DIGITAL WORLD Overview of the key ITIL 4 high-velocity terminology Understand when the transformation to high velocity IT is desirable and feasible Understand the five objectives associated with digital products ? to achieve: Valuable investments ? strategically innovative and effective application of IT Fast development - quick realization and delivery of IT services and IT-related products Resilient operations - highly resilient IT services and IT-related products Co-created value - effective interaction between service provider and consumer Assured conformance - to governance, risk and compliance (GRC) requirements. 2 - ITIL OPERATING MODEL ? DIGITAL PRODUCT LIFECYCLE Understand how high velocity IT relates to: The four dimensions of service management The ITIL service value system The service value chain The digital product lifecycle 3 - FUNDAMENTAL CONCEPTS FOR DELIVERING HVIT Understand the following concepts: Ethics Safety culture Toyota Kata Lean / Agile / Resilient / Continuous Service-dominant logic Design thinking Complexity thinking Use the principles, models and concepts to contribute to: Help get customers? jobs done Trust and be trusted Commit to performance Deal with uncertainty Improve by being inquisitive 4 - ACHIEVING VALUE WITH DIGITAL PRODUCTS Know how the service provider ensures valuable investments are achieved. Know how to use the following practices to contribute to achieving valuable investments: Portfolio management Relationship management Know how the service provider ensures fast deployment is achieved Know how to use the following practices to contribute to achieving fast deployment: Architecture management Business analysis Deployment management Service validation and testing Software development and management Know how the service provider ensures resilient operations are achieved Know how to use the following practices to contribute to achieving resilient operations: Availability management Capacity and performance management Monitoring and event management Problem management Service continuity management Infrastructure and platform management Know how the service provider ensures co-created value is achieved Know how to use the following practices to contribute to achieving co-created value with the service consumer: Relationship management Service design Service desk Know how the service provider ensures assured conformance is achieved Know how to use the following practices to contribute to achieving assured conformance: Information security management Risk management