Course Overview The adaptive communication course provides individuals with the ability to modify their communication style within volatile or ambiguous situations in order to effectively convey complex information and ideas. This involves understanding the perception and context of the audience and adapting language, tone, and delivery to drive evolving business outcomes. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Empathise with the perspectives and objectives of your audience -Apply active listening techniques -Adjust tone and language to suit the communication preference of your audience -Use assertive communication methods to deliver for impact Format F2F or Virtual Delivery Mode Closed Cohort Duration 4 Hrs Target Audience Business professionals, leaders & executives looking to effectively communicate in highly volatile or ambiguous environments.
Course Overview Effective use of technology in adaptive organisations is critical for innovation, collaboration and efficiency. By reflectively examining the patterns and pitfalls of technology usage, individuals can identify how they can best harness the latest tools and platforms to increase the quality and effectiveness of their effort. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Examine the current technology landscape -Identify bottlenecks and issues with current tools & processes -Collectively explore new tools and platforms -Prioritise & plan adoption of new technology Format F2F or Virtual Delivery Mode Closed Cohort Duration 4 Hrs Target Audience Business professionals, leaders & executives looking to drive innovation through creative use of technology in complex or ambiguous contexts.
Course Overview This course prepares mentees to actively engage in the mentoring process that supports their development. It provides mentees with insights into the mentoring program structure, expectations of mentors and mentees, and strategies to maximise their learning and development outcomes. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Participate fully in the mentoring program and meet the expections of mentees. -Build a strong relationship with your mentor. -Optimise the value from development-focused conversations and activities with your mentor. -Collaboratively develop action plans, and grow through their implementation. Format F2F or Virtual Delivery Mode Closed Cohort or Occasional Limited Public Schedule Duration 1 Day Target Audience Business professionals, leaders & executives who are undertaking menteeship as part of their personal and professional development.
Course Overview Business etiquette refers to the set of manners and behaviors that are accepted or required in a professional setting. This course equips learners to contribute to their organisation in a highly professional and mutually respectful manner, using effective communication methods that scaffold positive relationships and facilitate productivity. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Explain the importance of business etiquette -Demonstrate the ability to communicate professionally across all modes -Participate in and run meetings that are effective and professional -Consider multi-cultural and other aspects of diversity during communication Format F2F or Virtual Delivery Mode Closed Cohort or Occasional Limited Public Schedule Duration 1 Day Target Audience Early career business professionals, graduates or anyone aiming to behave, communicate and orient themselves appropriately in professional settings.
Course Overview Team building and collaboration involves strengthening team participation by forming bonds and connections that enable the most productive approaches to working together as a group to achieve a common goal. By operating effectively within a team, employees will be more efficient and productive in their collaboration, leading to stronger relationships, satisfaction and overall success. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Participate in high-performing teams -Define your role and responsibilities within a team -Explore and work towards common goals -Give and receive feedback productively -Manage any conflicts that may arise -Develop productive relationships and seek support as needed Format F2F or Virtual Delivery Mode Closed Cohort or Occasional Limited Public Schedule Duration 2 Days Target Audience Business professionals, leaders & executives aiming to participate effectively with a group of people towards an outcome.
Course Overview Project management is a fundamental skill that drives the successful execution of initiatives and the achievement of organisational goals. This course offers a structured approach to managing projects, emphasising planning, resource allocation, and risk management to ensure project success. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Apply the fundamental principles of project management. -Define project goals, objectives, and deliverables, and create a high-level scope that aligns with strategy and stakeholder expectations. -Develop comprehensive project plans, including timelines, resource allocation and budgeting. -Implement project execution strategies. -Evaluate project outcomes, and document lessons learned to improve future projects. Format F2F or Virtual Delivery Mode Closed Cohort or Occasional Limited Public Schedule Duration 1 Day Target Audience Business professionals who are taking on project responsibilities as project coordinators or project managers.
Course Overview This course equips individuals with a framework and toolkit to analyse information, identify patterns, and draw logical conclusions based on that information, using both qualitative and quantitative methods. It is an important skill that enables individuals to make sense of complex information and problems and hence make informed decisions. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Identify the decisions that you or your team are making that require an evidence-based approach -Apply a quantitative analysis technique to draw insights and conclusions -Apply a qualitative analysis technique to draw insights and conclusions -Synthesis and present your findings Format F2F or Virtual Delivery Mode Closed Cohort or Occasional Limited Public Schedule Duration 4 Hrs Target Audience Business professionals, leaders & executives aiming to sharpen their analytical thinking skills.
Course Overview When navigating unchartered waters, not everything will go as planned. Resilience is required to face adversity and manage setbacks. The resilience course helps individuals and teams develop the ability to recover quickly from setbacks, adjust to changing as well as ambiguous circumstances and apply a continuous improvement mindset when facing adversity. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Identify your emotional state during moments of challenge -Apply techniques to manage stress and fear -Build coping mechanisms to strengthen resilience -Apply continuous improvement techniques to adapt and grow Format F2F or Virtual Delivery Mode Closed Cohort or Occasional Limited Public Schedule Duration 4 Hrs Target Audience Business professionals, leaders & executives looking to strengthen their resilience as they navigate or lead change.
Course Overview The ability for an organisation to adapt to change is reliant on the willingness of individuals to embrace new ways of working and apply strategies to navigate ambiguous and uncertain contexts. When widespread and impactful change rolls out across an organization, the affected workforce require both mindset and skills uplift in order to embrace and become positive contributors to the change. Designed by Learning Designers and change experts who have been practicing and teaching change management for almost 30 years together with Doctoral level learning qualifications. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Exploring effective pathways to navigate change -Identifying the purpose and benefit of the change -Assessing and managing the impact of the change -Proactively Engaging in the Change Process in a constructive way -Planning activities and actions to embrace and support the change. Format F2F or Virtual Delivery Mode Closed Cohort or Occasional Limited Public Schedule Duration 1 Day Target Audience Business professionals who are either anticipating or immersed in change as participants or contributors.
Course Overview Systems thinking is a powerful discipline that shifts the perspective of business professionals towards a more holistic, systems view. It then empowers them with tools and techniques to identify constraints and root causes and use sophisticated analysis and logical problem-solving techniques to develop and implement optimized solutions that result in the largest gains. The systems thinking course is co-designed by a specialist who has written books, taught on the subject and been applying systems thinking within organisations for decades, together with a Doctoral level learning design expert. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Define the goal and boundary of the system you operate within -Use logical structures to break down the problem to be solved -Identify the constraints using TOC and apply optimization techniques -Solve a difficult problem using a conflict resolution technique -Plan the steps to embed and uplift your business solution Format F2F or Virtual Delivery Mode Closed Cohort Duration 1 Day Target Audience Business professionals, leaders & executives looking to create positive systemic change.