The IMI PAC course in Light Vehicle Brake Fitting is 3 days in duration and is aimed at fitters who want to improve their knowledge and skills A minimum of 3 months practical experience is required as this is not an introductory course. An alternative course is available for those with no previous experience, contact us for more details Successful candidates will receive an IMI Professional Achievement Certificate in Light Vehicle Brake Fitting. Course Details: Classroom based theory session Workshop practice session Examination and assessment Course Fees £399.00 + VAT per candidate *Please contact us for group rates Course Content Theoretical Health & Safety Brake types (disc brake & drum brakes) Hydraulic operating systems Brake arrangements Brake valves Brake fluid Servo assistance Introduction to ABS and EPB Practical Brake pad and disc removal and re-fitting Brake drum and shoe removal and re-fitting Manufacturing a brake pipe Bleeding a hydraulic system IMI assessment and test A multi-choice theory question paper Five practical assessments, observed by an IMI approved assessor. What’s included Fully qualified and experienced trainers Course booklet Examinations Fees and Certification One year IMI membership To find out more, please use the live chat function, visit our contact page or call us on 024 76325880
The IMI Motorcycle Tyre Fitting course is 3 days in duration for and is aimed at Fast Fit Technicians and Specialist Tyre Fitters involved with working on Motorcycle Tyres. Candidates must have a minimum of 3 months practical motorcycle tyre fitting experience. Successful candidates will receive an IMI Quality Approved Award in Motorcycle Tyre Fitting recognised throughout the industry. A basic tyre fitting course can be provided for those with little or no experience. Course Details: One day classroom based theory session One day workshop practice session One day examination and assessment Course Fees £396.00 + VAT per candidate Please contact us for group rates Course Content Theoretical Health & Safety Motorcycle Tyre construction identification Motorcycle Wheel rim identification MotorcycleTyre sidewall markings Construction & Use regulations Limits of wear and serviceability Fault identification methods Tyre and inner tube repairs Practical Tyre fault identification and reporting Safe wheel removal and replacement Safe wheel balancing Safe removal and replacement of tyres Safe tyre and inner tube repairs to BSAU159g IMI assessment and test A multi-choice theory question paper Four practical assessments, observed by an IMI approved assessor. What’s included Fully qualified and experienced trainers Course booklet Examinations Fees and Certification One year IMI membership To find out more, please use the live chat function, visit our contact page or call us on 024 76325880
The Portable Appliance Testing course or PAT testing course as it is more commonly known is one of our most popular courses as it does not require you to have any formal previous qualifications and once completed, will enable you to offer your services. In the commercial setting, the law places a responsibility on all employers to ensure that the electrical equipment to be used by their staff and the public, should be fit for purpose and safe for use. Hence, all portable appliances have to be regularly checked and maintained by a competent person.
The IMI PAC course in High Performance Light Vehicle Tyre Fitting is 3 days in duration and is aimed at light vehicle tyre fitters wishing to update their skills and knowledge for today’s modern tyre types and designs. A minimum of 3 months practical light vehicle tyre fitting experience is required as this is not an introductory course. We also run a 1 day basic, non certificated course if for those without the tyre fitting experience, please contact for further details. Successful candidates will receive an IMI Professional Achievement Certificate in High Performance Light Vehicle Tyre Fitting. As well as being recognised throughout the Motor Industry, this qualification will also count towards the NTDA tyre Technician Professional development Scheme’s Licenced Retail Tyre Technician licence (LRTT). / Course Details: One day classroom based theory session One day workshop practice session One day examination and assessment Course Fees £396.00 + VAT. per person Please contact us for group rates Course Content Theoretical Health & Safety Light Vehicle Tyre construction identification Run-flat technologies Light Vehicle Wheel rim identification Light Vehicle Tyre sidewall markings (including lyre labeling) Construction & Use regulations Limits of wear and serviceability Fault identification methods Tyre & Inner tube repairs conforming to BSAU159g Practical Tyre inspection and fault reporting Safe vehicle jacking Safe removal and replacement of road wheels Safe wheel balancing Safe tyre removal and replacement (High Performance & Run Flat) Safe tubeless tyre and inner tube repair IMI assessment and test A multi-choice theory question paper Four practical assessments, observed by an IMI approved assessor. What’s included Fully qualified and experienced trainers Course booklet Examinations Fees and Certification One year IMI membership To find out more, please use the live chat function, visit our contact page or call us on 024 76325880
The 1 day IMI award in “Automotive Refrigerant Handling” has been specifically designed to provide the knowledge, training and qualification necessary to satisfy EU legislation in the mobile air conditioning market. It is designed for anyone handling refrigerants within the automotive industry including mobile mechanics, garages, body shops, main dealerships and automotive dismantlers. Course Details: Half day classroom based theory session Half day workshop practice and assessment session Course Fees £290.00 + VAT. per person *Please contact us for group rates and onsite training Course Content Theoretical Introduction to Automotive Air Conditioning Basic heat processes Pressure and temperature relationships The refrigeration cycle Lubrication How a MAC system works The electrical components Types of Refrigerants used The Environmental Impact Regulations Service Equipment Practical Health & Safety Precautions and PPE System Inspection and Testing Refrigerant Recovery Refrigerant Re-charge IMI assessment and test An online multi-choice theory question paper Practical Assessment observed by an IMI approved assessor. What’s included Fully qualified and experienced trainers Course booklet (normally sent out as pre-reading before the course) Examinations Fees and Certification To find out more, please use the live chat function, visit our contact page or call us on 024 76325880
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What do engineers and project managers need to know of finance? 'Nothing - leave it to the accountants!' No, no, no! Engineers must be conversant with the terminology and statements that accountants use. Technical expertise in projects, service delivery, production or other areas can only really be harnessed if the managers understand the accounting and reporting that drives businesses. This course gives the necessary understanding to project, production and technical managers. It develops their skills in understanding financial and management accounting. Accountants may not always like it but a major part of their work is to be the 'servants of business' and to gather, compile and present your figures. So you must understand the figures - they belong to you, your processes or projects. There are many reasons for maintaining accurate accounts. This course focuses on the strategic issues (those over-used words) - what figures reveal about the drivers of business and what they reveal about the day-to-day issues that accountants bother you with. The course will enhance your understanding of finance and of the accounting issues which affect your projects, production and technical areas of business. This course will help you: Understand the business world in figures - make sense of what the accountants are telling you Appreciate what drives business - and how this affects your role in your part of the business Relate your activities to the success of the business - through figures Gain the skills to advance in management - financial awareness is a 'must have' if you are to progress in your career 1 What do accountants do? The finance function, types of accountant, financial v management accounting and the treasury function Understanding the role of the finance function and how the information you provide may be used 2 The basic financial statements Balance sheets and income statements (P&L accounts) What they are, what they contain and above all what they can reveal - how to read them The accounting process - from transactions to financial statements What underpins the statements - accounting systems and internal controls 3 Why be in business - from a financial perspective The driving forces behind financial information Performance measures - profitability, asset utilisation, sales and throughput, managing capital expenditure 4 Accounting rules - accounting standards Accounting concepts and the accounting rules: accruals, 'going concern' - substance over form and other 'desirable qualities' Accruals - why the timing of a transaction is so important to the finance function Depreciation and amortisation - the concepts and practice Accounting standards - the role of International Financial Reporting Standards 5 Cash The importance of cash flow - working capital management Cash flow statements - monitoring overall cash flows Raising cash - levels of borrowing, gearing Spending cash - an outline of capital expenditure appraisal 6 Budgeting Why budget? - good and bad practice Determining why budgets play a key role and should not be simply an annual ritual Justifying your budgets - the link between the strategic plan and day-to-day budgeting - alignment of company culture Budgets as motivators - the importance of the right culture Techniques to improve budgeting - whether day-to-day or capital budgeting 7 Costing The type and detail of costing very much depends on your business - eg, manufacturing piston rings is quite different from the construction of a power plant Issues with overhead allocation Accounting for R&D 8 Reading financial statements Annual financial statements - why they are produced, what's in them and what you should look for Learning what a set of accounts reveals about a company's current situation, profitability and future prospects 9 Performance measurement - analytical reviews and ratio analysis ROI/ROCE Profitability, margins and cost control Sales - asset turnover Efficiency (asset / stock turnover, debtor / creditor days) 'City' measures Investment (interest / dividend cover, earnings per share, dividend yield)
ChatGPT, along with other AI tools, aims not to replace the human touch in management, but to enhance it. By addressing repetitive, daily tasks, these tools free up managers to concentrate on core responsibilities like strategic decision-making, team development, and innovation. As we move further into the digital age, integrating tools such as ChatGPT isn't a luxury; it's the future of proactive leadership. In this guide, we'll delve into 10 practical ways through which AI can elevate your efficiency and refine the quality of your work. Gain familiarity with prominent AI tools in the market Efficiently compose and respond to emails Generate concise summaries of complex reports and data. Obtain quick insights, data, and research across varied topics Streamline the writing of articles, training notes, and posts Craft interview tests, form relevant questions, and design checklists for the hiring process 1 Streamlining emails An inbox can be a goldmine of information but also a significant time drain for managers. Here's how to optimise it: Drafting responses: Give the AI a brief, and watch it craft a well-structured response. Sorting and prioritising: By employing user-defined rules and keywords, ChatGPT can flag important emails, ensuring no vital communication slips through the cracks. 2 Efficient report writing Reports, especially routine ones, can be time-intensive. Here's a smarter approach: Automate content: Supply key data points to the AI, and let it weave them into an insightful report. Proofreading: Lean on ChatGPT for grammar checks and consistency, ensuring each report remains crisp and error-free. 3 Rapid research From competitor insights to market trends, research is a pivotal part of management. Data synthesis: Feed raw data to the AI and receive succinct summaries in return. Question-answering: Pose specific questions about a dataset to ChatGPT and extract swift insights without diving deep into the entire content. 4 Reinventing recruitment Hiring can be a lengthy process. Here's how to make it more efficient: Resume screening: Equip the AI to spot keywords and qualifications, ensuring that only the most fitting candidates are shortlisted. Preliminary interviews: Leverage ChatGPT for the initial rounds of interviews by framing critical questions and evaluating the responses. 5 Enhancing training Especially for extensive teams, training can be a monumental task. Here's how ChatGPT can assist: Customised content: Inform the AI of your training goals, and it will draft tailored content suitable for various roles. PowerPoint design: Create visually appealing slide presentations on any topic in minimal time.
Bad news - people don't buy your product. Better news - they don't buy anyone else's product either. Best news - they do buy what a product gives them, whether it be removing 'pain' or giving 'pleasure'. So what a challenge it is that every single person buys your product for a slightly different reason! What's the secret to selling in that sort of sales environment? This programme provides a great roadmap. This course will help participants: Build rapport with authenticity Use open questions, listening and summary to properly understand the prospect Use 'impact' questions to 'stack the pain' of remaining with the status quo Convert features into personalised benefits that reflect stated needs Handle objections with calm confidence Identify buying signals Close effectively Convey credible urgency centred on the prospect's - not the salesperson's - interests 1 What makes a customer buy any product? Moving towards 'pleasure' Moving away from 'pain' Robert Cialdini's Psychology of Influence - buying motives Understanding what your product does for customers Why there is never a 'one size fits all' approach What are the real 'unique selling points' and why the salesperson is the real 'USP' At what point does the customer emotionally buy your product? 2 Getting past gatekeepers What gatekeepers' motivations are How to make them your friend rather than your enemy How to make your call harder to block than to put through How to control the gatekeeper with questions, not answers Using Cialdini's 'reciprocity' law to get put through more often Practical exercise in which the trainer poses as gatekeeper 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why How to 'stack the pain' of the status quo with 'impact questions' Practical 'pain stacking' exercise in pairs What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing Practical funnelling exercise in pairs The power of summary 4 How to create tailored benefits and not 'dive into solution' What is 'diving into solution'? Examples and analogies Why it is to be avoided Practical exercise in pairs - how it feels to have solutions offered up too early How to avoid 'feature-dumping' What is 'value selling'? How to create tailored benefits How to convert product features into benefits How to deal with the prospect's competitor allegiance 5 Handling objections and testing the water How to overcome the price objection by selling value Common objections the participants encounter and answers that work The objections salespeople carry in their own heads The 'A-C-E' objection-handling model How to uncover objections When - and when not - to trial close 6 Closing skills Why salespeople often close too early How to identify buying signals How to use urgency with skill and effectiveness Four killer closing techniques that work How to avoid buying the product back by careless post-sale talk How to ask for referrals for your product How to 'farm' the account for future opportunities 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace