2399 Divi courses delivered On Demand

Customer satisfaction equals your performance, divided by customer expectations. Expectations change depending on the situation and customer conditioning. Discover how to manage product expectations and manage the four levels of customer expectations. Exceed customer expectations with the 6 F's. Learning Objectives Summarize a formula for improving customer satisfaction, Identify the 6 F's for exceeding customer expectations, Describe how to manage expectations through communication standards Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Customer satisfaction equals your performance, divided by customer expectations. Expectations change depending on the situation and customer conditioning. Discover how to manage product expectations and manage the four levels of customer expectations. Exceed customer expectations with the 6 F's. Learning Objectives Summarize a formula for improving customer satisfaction, Apply suggestions to manage product and process expectations, Identify the 6 F's for exceeding customer expectations, Describe how to manage expectations through communication standards Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Discover how to create, execute, and control a defined territory plan. How to set sales goals, create opportunities, and route your area. Understand how to distinguish the important from the urgent. We will show you how to divide your contacts into categories and how often you need to communicate with the various contacts. We will guide you how to route your territory around high-payoff accounts and geographic clusters. Explore the importance to use only one calendar, a scheduling system, and electronic contact tools. Learning Objectives Apply seven steps to creating a territory management plan, Implement ABCD opportunity contact strategies, Calculate your value per hour, Utilize routing guidelines to maximize travel time Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Explore our specialized Health and Social Care: Mental Health, First Aid, Food & Nutrition bundle. Master social work, family support, disability assessment, and more for a fulfilling healthcare career.

**Don't Spend More; Spend Smarter** Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Save Up To £4,169 and get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Information Management will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this coursewill help you keep ahead of the pack. The Information Management incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this course will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Information Management, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Information course, you will get 10 premium courses, an originalHardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Information Management Bundle Consists of the following Premium courses: Course 01: Information Management Course 02: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 03: Library and Information Science Course Course 04: GDPR Course 05: Document Control Course 06: Electronic Document Management System Step Course 07: Decluttering and Organising Professional Training Level 3 Course 08: Level 3 Cyber Security Course 09: Data Center Training Essentials: General Introduction Course 10: Functional Skills IT Course 11: Workplace Confidentiality As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Information Management to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Information Management: Pay once and get lifetime access to 11 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But with this special offer, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. Course Curriculum : Course 01: Information Management Introduction to Information Management Information Management Strategy Databases and Information Management Management Information Systems (MIS) Auditing Information Systems Ethical and Social Issues and Data Protection Course 02: Cloud Computing / CompTIA Cloud+ (CV0-002) Section 01: What You Need to Know Section 02: Introducing the Cloud Section 03: System Requirements for Cloud Deployments Section 04: Cloud Storage Section 05: Cloud Compute Section 06: Cloud Networking Section 07: Cloud Security Section 08: Migrating to the Cloud Section 09: Maintaining Cloud Solutions Section 10: Troubleshooting Cloud Solutions Course 03: Library and Information Science Course Organisation Systems Ethics and Values in the Library Professions Library Networking Library as Infrastructure Finance and Budgeting Digital and Virtual Libraries Library Legislation Course 04: GDPR GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 05: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents Project Document Control Electronic Document Management Systems and Soft Copy Documentation Course 06: Electronic Document Management System Step Introduction Role and Important of Document Controller Document and Record management Document Management Best Practices Record Management Best Practices Introduction to EDMS (Enterprise Document Management System) Course 07: Decluttering and Organising Professional Training Level 3 Lesson Proper Introduction to this course About the Professional Organizers What is Clutter? The Cost of Clutter Am I a Clutterer? How to Get Started! Step One: Reflect and Understand Step Two: Setting the Goal Step Three: The Act of De-cluttering 12 Questions to Help You Let Go of Difficult Items Unwanted Items - A few ideas to give them a new life! Step Four: Let's Organize! Step Six: Maintaining Success Before and After Examples - Art Gallery, Bedroom and Home Office. Real Example - Bedroom Real Example - Kitchen Real Example - Garage Real Example - Judie's Story Resource Recommendations Products Recommendations - Containers Products Recommendations for the Kitchen Products Recommendations - Hooks Products Recommendation for Paper Management Tips For Moving Objects Benefits of Working with a Professional Organizer How to Find Professional Help What Comes After Organizing Congratulations! Extra Content Laura's Story - Get inspired by Laura's transformation Downsizing and Decluttering Tips with Rogers Daytime 20 Tips to help you declutter your closet - Quickfix at five - CTV Parenting strategies and tips to manage day to day family life. Garage Organization Tips with Rogers Daytime 20 Exercise: Clutter Visualization Meditation Course 08: Level 3 Cyber Security FUNDAMENTALS OF NETWORKING GETTING STARTED WITH CYBER SECURITY LET'S BEGIN - THE FUNDAMENTALS OF CYBER SECURITY DIVING DEEP INTO CYBER SECURITY TYPES OF ACTORS, ATTACKS, MALWARE AND RESOURCES FIREWALLS AND ANTIVIRUS KEY SECURITY CONCEPTS Course 09: Data Center Training Essentials: General Introduction Data Center Introduction Data Center Reliability Data Center Equipment Data Center White Space Data Center Support Spaces Data Center Security, Safety, Networks and IT Course 10: Functional Skills IT Introduction Information Technology Components of IT Hardware Operating System Application/Software Networking Security Traffic Flow & Enterprise Level IT Components Storage Database Virtualisation & Cloud Management & Other IT Jobs Course 11: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Information Management bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Information Management is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

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An online course for developing an understanding of how fibres relate to fabrics and fabric construction, for all people working with of interested in fabrics.

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Characterizing HR Certification (HR), otherwise called Human Resource Management (HRM), is a bunch of practices that adjust individuals related exercises with the points and estimations of the association in which they work. Essentially every business and beneficent association will approach the administrations of HR experts eventually and practically all workers will come into direct contact with HR at some stage in their vocation. HRM is an expansive term and it very well may be hard to see accurately what occurs in a HR office. Numerous representatives don't exactly confide in HR offices and accept that their primary capacity is to supervise "recruiting and terminating" techniques. In this course, you will investigate what HR experts do in their everyday jobs, the extent of HRM practices and how the control has moved past straightforward staff organization to turn into a powerful power in forming hierarchical vision across each area. You Will Learn:- The primary motivations behind HRM, the job it plays in the worker's life cycle and how it assists a business with accomplishing their destinations. Regular misguided judgments encompassing HRM and reality behind these legends. The design of an ordinary HR division and how individuals as a rule start their professions in this field. Why it is critical to gauge the adequacy of HR practices and how associations can guarantee that their HR divisions are working to additional the interests of both the association and its labor force. Difficulties confronting current HR experts, including the ascent of new innovation, variety in the work environment and a maturing labor force. The Benefits Of Taking This Course:- Anybody hoping to start a vocation in HR will profit by this course, as it presents an expansive outline of this territory. Those working in administration places that include liaising with HR experts will feel more sure working with individuals with a HR foundation in the wake of finishing this course. On the off chance that you are keen on worker relations, this course will give you foundation data that will promote your insight here. Anybody liable for creating development procedures will profit by figuring out how HR assumes a critical part in forming an association's future. Any worker quick to get familiar with their privileges at work will be keen on the substance of this course, as it diagrams how HR experts work for both the association and its staff to determine issues and establish a superior work space.