Highlights of the Course Course Type: Online Learning Duration: 1 hour 15 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about customer service Understand the core competencies and principles of customer service Explore the various areas of customer service Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert customer service manager Customer Service For Professionals Course Master the skills you need to propel your career forward in customer service. This course will equip you with the essential knowledge and skillset that will make you a confident customer service manager and take your career to the next level. This comprehensive customer service course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this customer service course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective customer service practice and equip you with the essential skills, confidence and competence to assist you in the customer service industry. You'll gain a solid understanding of the core competencies required to drive a successful career in customer service. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for customer service manager or for people who are aspiring to specialise in customer service. Enrol in this customer service course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive customer service course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this customer service can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This customer service course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This customer service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This customer service course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Overview Introductory video 00:02:00 Setting the Scene 00:05:00 Lesson Two : Experiencing Customer Care Exploring Our Own Experiences of Being Customers 00:01:00 Exploring Our Own Experiences Part Two 00:05:00 Lesson Three : Meet And Great Meet and Greet 00:01:00 Meet and Greet Part Two 00:01:00 Lesson Four : Equality and Diversity Equality and Diversity 00:06:00 Lesson Five : Telephone skills Developing Your Telephone Skills 00:01:00 Telephone Skills Part Two 00:02:00 Telephone Skills Part Three 00:06:00 Telephone Skills Part Four 00:01:00 Lesson Six: Hints and Tips Hints and Tips for Best Practice 00:02:00 Hints and Tips Part Two 00:07:00 Hints and Tips Part Three 00:03:00 Hints and Tips Part Four 00:02:00 Hints and Tips Part Five 00:02:00 Lesson Seven : Complaints Dealing with Complaints 00:10:00 Lesson Eight : Conclusion Conclusion 00:01:00 Final Assessment Assessment - Customer Service For Professionals 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Description English Literature Diploma Introducing the English Literature Diploma, an expertly curated course designed to provide an extensive and comprehensive exploration of the fascinating world of English literature. This diploma offers a unique opportunity to delve into the captivating literary works and movements that have shaped the English-speaking world throughout history. The course covers a wide range of literary periods, beginning with the Renaissance Period, when great minds such as Shakespeare, Marlowe, and Spenser flourished, bringing their timeless works to the forefront of the literary scene. As students progress through the English Literature Diploma, they will encounter the Age of Enlightenment, a time of intellectual and philosophical breakthroughs that challenged existing norms and paved the way for the development of modern society. Students will then embark on a journey through the Romantic Movement, a period known for its embrace of imagination, emotion, and individualism. Here, they will study the works of Wordsworth, Coleridge, Keats, and many others, as they learn how these writers captured the spirit of their time through poetry and prose. The Victorian Era, a time of rapid industrialisation and social change, will be the next focus of the English Literature Diploma. Students will examine the works of authors such as Dickens, the Brontë sisters, and George Eliot, gaining insight into how these literary giants depicted the joys, sorrows, and complexities of their age. The course continues with an exploration of Modernism, a movement that sought to redefine literature and art by breaking away from traditional forms and experimenting with new styles and techniques. Students will study the ground-breaking works of writers like Virginia Woolf, James Joyce, and T.S. Eliot, as they revolutionised the literary landscape. Postmodernism will be the next topic of study, a period that questioned the very nature of reality and embraced a sense of playfulness, irony, and intertextuality. The English Literature Diploma will guide students through the works of postmodern writers such as Samuel Beckett, Thomas Pynchon, and Angela Carter, who challenged conventional storytelling and pushed the boundaries of narrative form. The course also incorporates a study of the Harlem Renaissance, an important cultural movement that celebrated the creative achievements of African American artists, writers, and musicians. Students will learn about the works of Langston Hughes, Zora Neale Hurston, and Countee Cullen, as they examine the ways in which these writers influenced the broader literary landscape. A key component of the English Literature Diploma is its focus on Contemporary British Literature. Students will explore the works of authors such as Salman Rushdie, Ian McEwan, and Zadie Smith, who have contributed to the richness and diversity of the modern literary canon. Furthermore, the course provides a comprehensive overview of American Literature, examining the works of authors from the colonial period to the present day. Students will explore the writings of Edgar Allan Poe, Mark Twain, F. Scott Fitzgerald, and many more, as they learn about the unique qualities and historical context that shaped American literary culture. Lastly, the English Literature Diploma places a strong emphasis on the study of Women Writers, recognising the significant contributions of female authors throughout history. Students will explore the works of trailblazers such as Jane Austen, Mary Shelley, and Sylvia Plath, as well as contemporary writers like Margaret Atwood and Chimamanda Ngozi Adichie. In conclusion, the English Literature Diploma offers a comprehensive and engaging overview of the literary world, providing students with the skills and knowledge needed to appreciate, analyse, and enjoy the rich tapestry of English literature. Enrol now and embark on a literary adventure that will inspire and enlighten for years to come. What you will learn 1:The Renaissance Period 2:The Age of Enlightenment 3:The Romantic Movement 4:The Victorian Era 5:Modernism 6:Postmodernism 7:The Harlem Renaissance 8:Contemporary British Literature 9:American Literature 10:Women Writers Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Are you looking for a profitable and recession-proof business? Did you know a small cleaning business can expect to make between £30,000 and £50,000 per year in profit? As you hire additional cleaners, you can increase profits to £70,000 per year or more! Moreover the cleaning industry is expected to grow by 2.5% per year over the next five years, which means there is a lot of potential for growth in this business. Course Packages: Course 01: Starting a Cleaning Business and Planning for it Course 02: Advanced Diploma in Cleaning Course 03: Housecleaning Course 04: Carpet Cleaner Training Course 05: Oven Cleaning Training Course 06: Waste Management Course 07: UK Cleaning Jobs Course 08: Personal Hygiene Course 09: Workplace First Aid Level 4 Course 10: COSHH Training Why would you choose the course: Lifetime access to the course materials Full tutor support is available from Monday to Friday with the course Gain a complete understanding of the course Accessible, informative learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the course Study in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your course Here are the curriculum breakdown of the courses: Course 1: Cleaning Business Starting a Cleaning Business and Planning for it Running the Business with Quality Service Customer Satisfaction Management of Staff Marketing, Advertising and Sales Expansion Management Business Insurance, Tax and Additional Equipment Course 2: Advanced Diploma in Cleaning An Introduction to the Cleaning Job The Diversity of Cleaning Jobs Equipment, Products and Clothing House Cleaning Food Kitchen and Commercial Kitchen Bathrooms and Toilets Office Cleaning External Surfaces and Areas Dealing with Non-Routine Waste Chemical Safety, Keyholding and Alarm Codes for Cleaners Starting a Cleaning Business and Planning for it Running the Business with Quality Service Customer Satisfaction Management of Staff Marketing, Advertising and Sales Expansion Management Business Insurance, Tax and Additional Equipment Course 3: Housecleaning Introduction to House Cleaning Equipment and Ingredients Cleaning the Kitchen Bedroom and Livingroom Bathroom Cleaning Cleaning and Organising a Kid's Room Home Office Walls Learning Objectives: Learn how to start a cleaning business and planning for it. Get an introduction to cleaning jobs in general and the variety of cleaning jobs. Learn about the cleaning equipment, products, and clothing. Understand how to clean houses, offices, food preparation areas, bathrooms, and toilets. Learn how to safely dispose of non-routine waste. Understand how to clean exterior surfaces and areas. Be aware of chemical safety, cleaner alarm codes, and keyholding. Learn how to plan and launch a business, as well as how to acquire the necessary equipment. Run the business with a focus on quality service and customer satisfaction. Understand the significance of management and how to manage employees. Learn about marketing, advertising, and sales, as well as how to expand the business. CPD 90 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this course. Specially: A stay-at-home parent who wants to start a cleaning business to generate income. A person who has lost their job and is looking for a new career opportunity. A cleaning business owner who wants to expand their business into new markets. A cleaning business owner who wants to improve their customer service and profitability. A cleaning business manager who wants to learn how to train and manage their staff more effectively. Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to the training. Jobs you can explore, such as- Domestic Cleaner Supervisor Cleaner Hotel Cleaner Office Cleaner Certificates Certificate of completion Digital certificate - Included Get 6 CPD accredited PDF certificate for Free. CPD Accredited Hardcopy Certificate Hard copy certificate - £9.99 Delivery Charge: Inside the UK: Free Outside the UK: £10
Unlock your potential as an educator with our Professional Development Course! Enhance classroom management, embrace innovative teaching methods, and foster inclusive learning environments. Gain strategies for effective assessment, collaboration, and graduate study, while prioritizing your well-being. Elevate your teaching career today!
Feeling Stuck in Your Career? The Leadership: Performance Management & Strategic People Management- 30 CPD Certified Courses Bundle is Your Skill-Building Solution. This exceptional collection of 30 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Leadership: Performance Management & Strategic People Management bundle provides an engaging learning experience, helping you learn skills across various disciplines. With Leadership: Performance Management & Strategic People Management- 30 CPD Certified Courses Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. 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Discover your passion or explore new career options with the diverse learning opportunities in the Leadership: Performance Management & Strategic People Management bundle. Learn on your schedule, in the comfort of your home - The Leadership: Performance Management & Strategic People Management bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the Leadership: Performance Management & Strategic People Management bundle. Certificates CPD Certificates Digital certificate - Included
Feeling Stuck in Your Career? The Facilities Management, Lean Six Sigma, Project Management & Business Management Bundle is Your Skill-Building Solution. This exceptional collection of 30 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Six Sigma, Project Management & Business Management bundle provides an engaging learning experience, helping you learn skills across various disciplines. With Facilities Management, Lean Six Sigma, Project Management & Business Management Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Six Sigma, Project Management & Business Management bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. 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Course 29: Decision-Making and Critical Thinking Course 30: Time Management Training - Online Course What will make you stand out? Upon completion of this online Facilities Management, Lean Six Sigma, Project Management & Business ManagementBundle, you will gain the following: CPD QS Accredited Proficiency with this Six Sigma, Project Management & Business Management Bundle After successfully completing the Six Sigma, Project Management & Business Management bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Six Sigma, Project Management & Business Management Bundle The online test with immediate results You can study and complete the Six Sigma, Project Management & Business Management bundle at your own pace. Study for the Six Sigma, Project Management & Business Management bundle using any internet-connected device, such as a computer, tablet, or mobile device. The Facilities Management, Lean Six Sigma, Project Management & Business Management bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the Six Sigma, Project Management & Business Management bundle, a comprehensive, complete collection of 30 courses. Each course in the Six Sigma, Project Management & Business Management bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. 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Feeling Stuck in Your Career? The HR: Change Management, Leadership & Employment Law Bundle is Your Skill-Building Solution. This exceptional collection of 30 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the HR: Change Management & Employment Law bundle provides an engaging learning experience, helping you learn skills across various disciplines. With HR: Change Management, Leadership & Employment Law Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The HR: Change Management & Employment Law bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of the HR: Change Management, Leadership & Employment Law bundle on your job life and career growth! This HR: Change Management, Leadership & Employment Law Bundle Comprises the Following CPD Accredited Courses: Course 01: Change Management Course 02: Diploma in Lean Leadership and Change Management Course 03: Strategic Management Course 04: Operations Management: Enterprise Resource Planning Course 05: Operations Management: Resource & Workout Layout Course 06: Performance Management Level 3 Course 07: Leadership and Management Course Course 08: Administrative Management Course 09: Team Management Level 5 Course 10: People Management Skills For Supervisor Course 11: HR - Human Resource Administrator Training Course 12: Certificate in HR Audit Course 13: Recruitment and Termination Course 14: Compliance Management Course 15: Corporate Risk And Crisis Management - Online Course Course 16: Dealing with Conflict at Work Course 17: Equality, Diversity and Discrimination Course 18: Line Management Course 19: Cross-Cultural Awareness Training Course 20: UK Employment Law Course 21: Internal Audit Analyst Course 22: Motivation Skills Course 23: Effective Communication Skills Course 24: Problem Solving and Decision Making Course 25: New Functions in Microsoft Excel 2021 Course 26: Learn to Make a Fresh Start in Your Life Course 27: Motivation - Motivating Yourself & Others Course 28: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! 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The HR: Change Management, Leadership & Employment Law bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the HR: Change Management & Employment Law bundle, a comprehensive, complete collection of 30 courses. Each course in the HR: Change Management & Employment Law bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the HR: Change Management & Employment Law bundle offers the flexibility and convenience to learn at your own pace. Make the HR: Change Management & Employment Law package your trusted partner in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The HR: Change Management, Leadership & Employment Law is perfect for: Expand your knowledge and skillset for a fulfilling career with the HR: Change Management & Employment Law bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with the HR: Change Management & Employment Law bundle. Discover your passion or explore new career options with the diverse learning opportunities in the HR: Change Management & Employment Law bundle. Learn on your schedule, in the comfort of your home - the HR: Change Management & Employment Law bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the HR: Change Management & Employment Law bundle. Certificates CPD Certificates Digital certificate - Included
Register on the The Care Certificate Preparation today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The The Care Certificate Preparation is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The The Care Certificate Preparation Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the The Care Certificate Preparation, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Standard 01: Understand your role The Duties and Responsibilities of a Care Worker 00:22:00 Employment Rights and Responsibilities 00:21:00 Aims, objectives and values of the service 00:12:00 Responsibilities to the Individuals 00:22:00 Different Working Relationships in Care Settings 00:09:00 The Importance of Partnership Working 00:15:00 Standard 02: Your personal development Identify Sources of Support for Own Learning and Development 00:16:00 Skills That Healthcare Professionals Need 00:18:00 Standard 03: Duty of Care What Is Duty of Care 00:35:00 Dilemmas That may Arise Between the Duty of Care and an Individual's Rights 00:25:00 Procedures for Responding to Complaints 00:35:00 Recognising Adverse Events, Incidents, Errors and Near Misses 00:20:00 Factors and Difficult Situations That may Cause Confrontation 00:23:00 Standard 04: Equality and Diversity Understanding Diversity 00:12:00 Discrimination that can be Deliberately or Unintentional 00:16:00 legislation and codes of practice relating to equality 00:12:00 Respecting individuals' beliefs, culture, values and preferences 00:09:00 Sources of Information for Diversity, Equality, and Inclusion 00:07:00 Standard 05: Work in A Person-Centred Way Putting Person-Centred Values into Practice 00:12:00 The Importance of Finding out the History, Preferences, Wishes and Needs 00:17:00 Environmental Factors that may cause Discomfort or Distress 00:08:00 Raising concerns directly with the individual concerned 00:10:00 Caregiving is more than just monitoring medicines and driving to doctor 00:16:00 Ensuring the comfort of individuals where they have restricted movement 00:15:00 Promoting person centred values 00:06:00 Recognising the signs of pain or discomfort 00:09:00 Standard 06: Communication Different Ways that People Communicate 00:24:00 Why it is important to observe and be receptive to an individual 00:07:00 Establishing an Individual's Communication and Language Needs, Wishes ans Preferences 00:09:00 Barriers to Effective Communication 00:14:00 How to Check whether the Health Care Support Worker and Adult Social Care 00:05:00 What Is Confidentiality 00:08:00 The Use of Appropriate Verbal and Non-Verbal Communication 00:16:00 Communication Aids 00:07:00 Standard 07: Privacy and Dignity What is meant by privacy and dignity 00:17:00 Maintaining the Privacy of the Individual 00:27:00 Ways of Helping Individuals to Make Informed Choices 00:30:00 How Valuing People Contributes to Active Participation 00:22:00 Supporting the Active Participation of Individuals in Their Care 00:09:00 Standard 08: Fluids and Nutrition The Importance of Food Safety, including Hygiene, in the Preparation and Hand 00:20:00 Ensuring That Drinks Are within Reach of Those That Have Restriction on Their Movement 00:10:00 Ensuring that any Nutritional Products are within Reach of those that have Restriction on Their Movement 00:08:00 Standard 09: Awareness of Mental Health, Dementia and Learning Disabilities How someone may feel if they have mental health conditions 00:20:00 How Conditions Influence a Person's Needs in Relation to Care 00:25:00 How Positive Attitudes towards those with mental health conditions 00:18:00 Adjustments which may be Necessary in Care Delivery 00:29:00 Importance of Early Detection of Mental Health Needs, Dementia or Learning Disability 00:14:00 Requirements of Legislation and Policies 00:28:00 Effect of listed legislation and policies 00:11:00 Capacity 00:20:00 Standard 10: Safeguarding Adults Safeguarding adults 00:10:00 Types of Abuse 00:18:00 Defining 'Harm' 00:11:00 Indicators of Abuse 00:13:00 Factors Which have Featured in Adult Abuse and Neglect 00:17:00 How Care Environments can Promote and Undermine People's Dignity and Rights 00:14:00 Reducing the Likelihood of Abuse with Risk Enablement and Management 00:10:00 Appropriate Actions to take When Abuse is Suspected 00:15:00 Legislation, Local and National Policies and Procedures Related to Safeguarding Adults 00:12:00 The Importance of Sharing Information with the Relevant Agencies 00:13:00 Standard 11: Safeguarding Children Safeguarding Children at Level 1 00:09:00 Actions to Take If a Child, Young Person (Met in Any Circumstances) Is Suspected to Be Abused 00:09:00 Standard 12: Basic Life Support Basic Life Support (BLS) 00:19:00 Standard 13: Health and Safety Legislation Relating to General Health and Safety in a Health or Social Care Work Settings 00:12:00 Health and Safety Policies and Procedures 00:16:00 How to Access Additional Support and Information Relating to Health and Safety 00:12:00 The Importance of Risk Assessment for Health and Safety Standards 00:11:00 Legislation Relating to Moving and Assisting 00:13:00 Procedures to Follow When Accidents or Illness Occur 00:21:00 Protecting Security 00:12:00 Identifying Common Signs of Stress in a Work Setting 00:15:00 Standard 14: Handling Information Agreed Ways of Working regarding the Recording 00:25:00 Importance to Have Secure Systems for Recording, Storing and Sharing Information 00:17:00 How to Keep Records That Are Up to Date, Complete, Accurate and Legible 00:20:00 Standard 15: Infection Prevention and Control The Main Ways an Infection Can Get into the Body 00:11:00 Effective Hand Hygiene 00:11:00 Risk to the individuals 00:10:00 Common types of personal protective clothing, equipment and procedures 00:10:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
One out of every ten children and young people suffers from mental health issues. These issues include depression, anxiety, and conduct disorder and can often directly respond to circumstances in their lives. The Young Peoples Mental Health Level 2 course aims to provide you with a more in-depth understanding of mental health conditions that affect children and young people, mental health legislation and guidance, risk factors that may affect mental well-being, and the impact that mental health concerns may have on young people and others. Enrol today and get started on your journey to improve your career prospects with the latest skills and the power of self-belief! Learning Outcomes By the end of this Young Peoples Mental Health Level 2 course, the learner will be able to: Understand the concept of children and young people's Mental Health. Explain factors that may affect children and young people's Mental Health. Understand Children and Young People's Mental Health Concerns. Know the Impact of Children and Young People's Mental Health Concerns. Support Children and Young People with Mental Health Concerns. Why Choose this Young Peoples Mental Health Level 2 Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ----------------------- Other 14 courses that are included with our Young Peoples Mental Health Level 2 Bundle Course Course 01: Drug and Alcohol Awareness Training Course 02: Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care Course 03: Level 5 Mental Health First Aid Certification Course 04: Level 3 Diploma in Healthcare Support Course 05: Level 5 Mental Health Care - MCA and DOLS Course 06: Level 2 Award in Awareness of Dementia Course 07: Level 2 Certificate in Preparing to Work in Adult Social Care Course 08: Level 5 Diploma in Family Support Worker Course 09: Level 3 Award in Health and Social Care Course Course 10: Level 2 Youth Work Certificate Course Course 11: Level 2 Safeguarding Children Training Course Course 12: Equality and Diversity Course 13: Diploma in Mastering Psychology Course 14: Mental Health Support Worker Others Benefits of this Young Peoples Mental Health Level 2 Bundle Course Free 15 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [Note: Free PDF certificate will be provided as soon as the Young Peoples Mental Health Level 2 Course is completed] Course Curriculum Module 1: Understand Children and Young People's Mental Health in Context Module 2: Understand Factors Which May Affect Children and Young People's Mental Health Module 3: Understand Children and Young People's Mental Health Concerns Module 4: Understand the Impact of Children and Young people's Mental Health Concerns Module 5: Understand How to Support Children and Young People with Mental Health Concerns Assessment Method After completing each module of the Young Peoples Mental Health Level 2 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Young Peoples Mental Health Level 2 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This comprehensive online Young Peoples Mental Health Level 2 course is ideal for people seeking a qualification to help them increase their knowledge of mental health in children and young people for personal reasons or to support progression onto further qualifications and into relevant employment in the health and social care or education sectors. Requirements There are no specific requirements for this Young Peoples Mental Health Level 2 bundle course because it does not require any advanced knowledge or skills. Students who intend to enroll in this Young Peoples Mental Health Level 2 course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Anyone who wishes to begin a career in childcare, teaching, or working with people who have mental health problems should take this Young Peoples Mental Health Level 2 course. Certificates Certificate of completion Digital certificate - Included
Create lesson plans, schemes of work and training materials to promote inclusion and maximise learning. This course provides a foundation of knowledge of how people learn, how to consider individual, group or organisational training needs and create effective learning aims and objectives. This course includes practical tools and advice on planning and designing outstanding courses. The Certificate in Training Design is is an online self-study course with all required course materials included. After enrolling, the learner will be assigned to a tutor who will arrange an initial ‘welcome’ call via phone, Zoom or Microsoft Teams. The tutor will mark any assessments and be available throughout the course for any questions.